Fatburger Kelowna in Kelowna
1101 Harvey Ave, Kelowna, BC V1Y 6E8, Canada
About
Fatburger is a Canadian owned and operated restaurant offering custom made premium burgers. Our extensive menu features award winning burgers made from fresh, never frozen Alberta angus beef, Buffalo's Chicken Wings and Tenders, Poutine, Breakfast, and so much more...
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Best traditional burgers in Kelowna. Milkshakes are amazing too. More expensive than McDonald’s/Wendys but you pay for what you get. If you’re craving a burger, highly recommend, you won’t regret it.
I have recently changed my rating from a 1, to a 5 because the team has demonstrated improved performance in recent months. We now often find my family ordering pick up, and the team is very consistent and on time, outside of unforeseen busy times. At any fat burger location I've been, customers should expect some delays if there is a sudden surge of customers - it sucks but its what to expect if you want that same quality, delicious burger. I give them a four at this current moment - with intention to motivate and accomplish order accuracy. I hope to revisit the review after some more dining experiences, and adjust appropriately.
Food was decent, but expensive. There was only two staff and the asian lady at the counter seemed like she was angry that I was there to order. I waited patiently to make my order. But she was very moody and dismissive. Being in the service industry myself in the past this sort of behavior would never be tolerated. To be fair there was only 1 cook and one person taking orders. But still, I felt like I was unwelcomed and seen as a burden. Next time I am in town probably wont stop in due to this. But if you want a massive burger this is a decent place to go.
Fatburger serves up the best burger in town, hands down! The patties are juicy, flavorful, and cooked to perfection, while the buns are soft and fresh. Toppings are plentiful, and everything tastes incredibly fresh. The fries are crispy, and the milkshakes are thick and delicious. The service is friendly and efficient, adding to the overall great experience. The atmosphere is casual and welcoming, making it the perfect spot for a quick bite or a leisurely meal. Highly recommended for burger lovers!
Super disappointed with our recent order. We drove all the way there to pick up chicken tenders and a burger, and the size of the chicken tenders was ridiculously small (see picture). For the amount you charge, this has got to be a joke. Sadly, I will not be coming back. You have lost a customer who orders very frequently. AND this is not the first time this has happened. Seriously, do better. People are working very hard for their money, and these days there's not a lot of extra to spare.
Update: I came here two more times recently and I kinda don't like the brown man standing at the front and taking orders. When I tell him what I want on the menu, he just looks at my face and seems to not understand what I am saying and I have to repeat it louder but he still doesn't get it. When I ask for less seasoning on my fries, he stares at the screen as if I'm asking for something impossible. He doesn't pay attention to what u are saying and he barely smiles as if he is being forced to work there. It is always an hassle everytime I order with him. -------------- It was my first time here and I loved it! I was expecting it to be just another burger place but no! The burger I had was super delicious and it was huge! Their portions were huge in general! The burger patty was quite juicy tho it may need some more seasoning. The fries are fresh and crispy. I liked their onion rings as well even tho they are not the best. The prices may seem bit higher but it is definitely worth it considering the portions and the taste. I will definitely come back!
This place might be the best burger in Kelowna for the price. It's Red Robin quality but less money. I got the quarter pound bacon cheese meal for 11 bucks. You can add onion rings to your burger for free. You should because it's amazing. I upgraded to nacho fries. I was surprised at the huge quantity of toppings and the heap of guac and sour cream that came with. Best nacho fries of my life. This meal left me stuffed and I'm a big eater.
I’m a vegetarian and I have tried all vegetarian burgers in town. This one is hands down the best one. The price is so amazing compared to what you get. I only gave them 4 stars because I heard the owner making fun of me and what I ordered which was very unprofessional however the burger was so good that I go back and I’m glad they found my greediness and wanting extra topping humorous 😅
Just amazing and tasty
I was excited to be in Kelowna for the first time, after a 5-hour trip we decided to get fast food at Fatburger but the customer service was disappointing, employees were unfriendly and not at all helpful. Excellent food but deplorable service
The best burgers in town
Burgers & fries And the boneless chicken was very nice and juicy.. not to mention the unli Pop... Vegetarian options: 2 option of vege burgers, which is vege burger & the imposible burgers Parking: Capri mall parking lot is a huge parking space its free for customer Kid-friendliness: Free toys and stickers on the treasure box
best burger in town
Fresh, tasty and delicious
The staff that works there is very inattentive, they serve people who are foreigners in a bad mood, personally I felt some racism, I will not return there and I always share my experience with my friends.
Always consistently great! Best chicken strips in Kelowna! Staff is awesome always friendly, super clean restaurant! Thanks Food
Nice burgers
Worst experience with them. The food quality is worst. I understand that everyone has different appetite but if I can comment about anything then it is quality. I spent about 40 cad on only 1 burger, 1 chilli fries, milk shake and tenders. I would like to tell that quality wise food is worst and expensive.
It was an alright experience, the workers here seemed miserable and seemed annoyed when asked for any extras. The food was really good, I waited about 20 minutes for three orders. The atmosphere was alright.
Huge rave to Fatburger staff. Always offering great service and great food. I went there today Sunday May 26th, 2024; and I was a bit lost with the recent menu change and so was the staff, because the system also changed. Despite those challenges, and the fact it was busy lunch time, the staff was very calm and extremely helpful explaining the menu and double checking the orders before processing! Kudos to Rhea and Roxanne!
Best hot dogs in town. Burgers are great too! . But nothing beats their chili cheese dog.
That was the second location to experience these one of a kind delicious burgers. It took 35 minutes to get my order. The burger was excellent, but the Yam fries were cold. 90% of the tables were dirty, and nobody to clean them. It is a very busy place, and I think it is time to do a major clean-up and refurbish the worned out sitting area.
They delivered my burger and Under 12 minutes and it was the best burger ever I highly suggest the Hawaiian cheeseburger!
40mins of waiting but good food overall
Havent been here for a few years - burgers are still very good but have gotten noticeably smaller. Patty still says 1/3 pound, but certainly a smaller bun.
Fast and efficient staff.
Hot juicy food, friendly service, one of the better burgers that I have had.
Vegetarian options: The homemade veggie burger is absolutely the best I have ever had. I substituted it for beef burger in the pineapple burger. Holy heck .amazing!! Food
Absolutely the best burger place
Great service and food
I am definitely a lover of good hamburgers and this place is finger-licking good, you are going to love it. I recommend it 100%
Disappointing, very small.
Lovely customer service, I ordered to go and had a beer while I waited. Burger + Beer with a little tip was about $19 so not bad I got the Hot Crispy Chicken Burger. It was a great size with lots of sauce and salad. Tasted great! I would ve loved to have seen a toasted/grilled bun is all. Thank you! Delicious and would definitely come back.
Have been here many times, the staff is happy to be there and friendly, the burgers are always very good, as are the creative poutines! As well exceptional milkshakes! Parking: Hidden gem so always close parking Wheelchair accessibility: All ground level
Wheelchair accessibility: Very nice Recommended dishes
So good
Best fried chicken!!!
Since 5 Guys is now closed, we decided to give Fatburger a try and were not disappointed! Excellent burgers, fries and the not to be missed, fried dill pickle spears!
Tasty burgers, fresh ingredients.
The food is amazing!! The service is excellent check them out! You wont be disappointed! 5 star experience...
Went in grabbed a burger and a beer. Was tasty and fresh.
If you want an amazing run down your arms messy burger then this is the place for you! Our go to burger joint.
We love a good burger and shake combo and Fatburger delivers! Fresh and hot and so tasty. Handmade milkshakes made right in front of you.
First time there and sadly underwhelmed since I drove past it so many times and said one day . Lol I always have a plain burger when trying a new burger place for the first time. Unfortunately there s nothing special about the seasoning/taste of the patties. It conjures no 5 guys, red robin, or burger baron-like taste sensation, that is for sure. Had the wings too and they were average at best. Again, cooked well enough but the flavour was just plain and the pieces so small they definitely came from the scrawniest of chickens. There s nothing wrong with serving average food, but it seems Fatburger does it at boutique prices. $30 for a plain double burger and a 6 Pce wing sampler felt steeper than could be justified for the product I received. Gave it a 3 because it was good enough and the establishment (including washroom) was clean. Staff were definitely efficient but you could CLEARLY tell they d rather be anywhere else on earth - but there.
The Alberta beef they use is great and the burgers are cooked fresh to order. Service was a little slow during the off peak hours, but they were kind and friendly. I tried the smash burger and it was tasty. Cajun curly fries were a bit over salted, but overall it was yum.
Only the Best products, food and service here @ Fatburger I truly forgot how exceptional the Food is, from hamburgers to the Chicken Tenders.. thet are truly in a League of their own If I wasnt worried about becoming overweight, I would indulge my desires every day by eating here Chili fries and Dogs are the Bomb as well
Damn good burgers and outrageously amazing milkshakes. What else can you ask for? Well you could... but you aint going to get it there...
Great service.
Fast friendly service...great food
Always very friendly and food is great.
Absolutely the best burger in town for any price. And best value to boot especially considering how high prices have increased at DQ, A&W and sit-down establishments like Original Joes, Cactus Club etc. And the staff is amazing, too. Everything is spotless from the dining area to the washrooms. Very impressive. Great job, Fatburger! Will keep coming back .
Great sandwiches.
Awesome food it did take like 10 to 20 minutes but it was some very good food also the smell of the fatburger it just smells amazing in that restaurant. So for a conclusion this was one of the best restaurants I have had food at again awesome food. Kid-friendliness: They are very kid friendly going as far to make a smaller type of dish for kids.
The 1 lb burger was amazing unfortunately. The southern chicken sandwich was a little lackluster. Still a good deal for the money
Consistent Fatburger experience, a little slow on getting food.
Very poor customers service and tasteless food ! if there were 0 star,would give them. There were bunch of Asian ladies ,they stand around and talking each other rather than helping their customers who were standing infront of ordering area.rude, None Politeness and unprofessional treated their customers.when she gave me the food,she made it broke the straw carelessly.Never go back and absolutely not recommended ! Location : kelowna bc Gordon @Hwy97.,date: june 1,2023
By far the best burgers !! Had the XXL cheese burger with and a beer.. 100% amazing couldn t even get the burger in the mouth was that big! Was surprised how good the prices are, $5 for beer $13 for massive burger ! Its the new pre drink place for us and love how its not table service - some times you just wanna order and sit down and not have service over your shoulder every few mins
Rip off. I think they are mixing stray animals in with the ground beef
Played some nice songs while we ate. Service was alright took a little bit for the food to come though. although great place tasted amazing!
Fries were very hot Burgers were huge and very loaded with sides . As for restaurant it was quite dirty . Windows doors and floor were gross . And lobby itself wasnt the cleanest . Kinda gross. Food
Went to Fatburger for the first time today for lunch. I ordered the chicken strips tossed in Asian sesame sauce with sweet potato fries. These chicken strips are insanely good and absolutely massive compared to the tenders from most other places. Portion size for the sweet potatoes fries was quite generous as well and the chipotle dipping sauce was very smoky and spicy sooo good!! Picture attached of what was left after I ate my fill and its basically a whole second meal leftover. Prices are a bit high but the generous portion sizes make it 100%worth it. Friendly staff and good service highly recommend the location in kelowna is also so cool and has a bunch of booth seats and kind of a retro vibe.
Best Burgers in Kelowna
Fantastic!!
Food was great, customer service was awesome
I had been told by several people that a burger lover such as me might really enjoy fat burger. They were right. I did. The half pound single patty burger was delicious and the fries have a light double batter that makes them stand out. Ill visit again.
Excellent burgers and fries.
An American chain that only recently has come to some cities in Canada but I thoroughly enjoyed my fat burger. Not the greatest name for health conscious but delicious Alberta beef. Twice fried fries.
The food is pretty good but man, why does everyone need to charge $13 - $17 for a decent burger these days.. am I just getting old?
Thats great.!!
Delicious Hawaiian burger and good service!
Fatburger is my standard for a good fresh burger at a reasonable price. The burger patty is hot and tasty, the veg is cold and crisp and the bun is the right size. The staff at the Kelowna location are always friendly and efficient.
The burger is a fantastic meal, more than enough. I will come back again
Fantastic old school burgers!
excellent product and great service, food as always perfect
Good service and food
I had the half pound King double burger Expensive but delicious Better than most pub burgers
Awesome burgers
Amazing burger
Great food, but pricy for what is essentially high end fat food
Great fresh burger!! Lots of choices!!
Waited for ten min with NOBODY in fron of me or behind me. The staff did not even akknowlage that i was there. The staff must have thought I was a ghost. I will never set foot in there again. I used to go there all the time. I WOULD NOT RECOMEND GOING TO FATBURGER IN KELOQNA AT RHE CAPRI CENTER. Food
Not bad slow tho
The worst wings ever! They arrived cold because they were undercooked. They were partially covered in sauce because they could not take to time to cook them correctly or cost them. Very disappointing!
Food is 50/50, employees are good
Hot dog is tasty. Burger buns were dry, and burger fell apart. Food : 4/5
Great first experience at Fatburger today! I was greeted warmly when I entered the door, given prompt service, and the food didn t take very long to arrive at my table. The food looked and tasted great! In addition, the manager, Jeff, personally visited my table to see how my food was. I will be coming back!
Just ordered from Uber eats. Great burgers, good fries. Would have been a 5 star if they didnt forget my gravy
First visit was less than desirable, but figured it was just an off day. Second round I got delivery & wasnt disappointed. Went with the Double Fat Cheese - thats a big burger, too much food for me but amazing every bite. No relish & use the wrapper to keep it together while eating, gets pretty messy otherwise. The Hawaiian Cheese is great too, comparable to, if not slightly better than the RR Bonzai Burger.
Delivers every time! I have been to this Fatburger numerous times over the past few years and the burgers are consistently big and juicy. They seem to take pride in providing a great burger. The added bonus, at least for me, is that I can get my burger lettuce wrapped, instead of a traditional bun. I was going to add pictures to this review but by the time I got around to writing it, the food was eaten. I will be back and I will bring some friends with me. Was back last night, great burger...
Burgers and fries cold. Not impressed
My first visit was Fathers day 2019. I ordered the biggest burger on the menu with fries and ate the entire meal. Was full for 24 hours after that! Took my son and my friend for lunch 4 days ago. My son and friend ordered the mushroom swiss burger and they were delicious Im told, and I ordered the double King I think it was called meal that came with a huge bag of fries, and a drink. The fries alone were a meal by themselves. The burger was massive and absolutely loaded with fresh toppings (looking at you, dill pickles). There are plenty of burger places in Kelowna, but Fatburger is absolutely the best. You will not be disappointed! And a big shout out to the friendly staff! 5/5!
I ordered a double fat burger with fries. The burger was huge but tasteless. My shoe would have had more flavor. $20 was too much for this burger in my opinion. Thus 3 stars
Great. Best chili cheese dog in town.
Best vegetarian burgers in town! crazy good portions. I highly recommend you try it out.
Ive heard good things but wasnt able to try it because it was closed Thursday at 10:30am.
The burgers are soo good
They make a great burger and the service is great as well.
Excellent service and delicious food
Best Mushroom Swiss Burger Ive had in a long long time, friendly staff, great atmosphere.
Great FRESHLY made Burgers, loaded with toppings. I had a Bacon Cheeseburger combo to go, lots of hot fries.
Great food
Truth is I hadnt been to any Fatburger before. Their food is delicious! And the ambiance is really fun. Maybe not a first date sort of place, but definitely a night out with your friends kind of affair. Their chicken fingers will surprise you too :)
Didnt know what to expect when I came here. I had heard good things from friends, but was skeptical because the one I had gone too many years ago was meh. This was the best burger Ive had in Kelowna, hands down. It was massive and super tasty. Staff were very friendly and patient when ordering (I had no idea what I was getting). I would definitely recommend Fat Burger to anyone looking to get a good burger in town.
Their mushroom swiss burger is a great choice to have, alongside the rings
Need I say more . Best burgers in ktown
Yummy
We arrived at 2:00pm and got our food at around 2:55pm. And they got our order wrong too
Great food, love the onion rings. Its a nice place for a good burger. Would happily return.
Definitely Fat!
One of the best burger spots in town! I love a fancy burger that you can modify. Great list of sides as well! Honestly I eat here regularly.
Great food
Burgers are way better then I thought they would
Both burgers were wrong after waiting 40 minutes
It was great but the quality has tanked, stay away.
Decent burgers. Milkshakes are fire
Fantastic food.
Delicious! One of the best burgers anywhere. Every time we re in Kelowna, we go here! We ve never been disappointed.
Food was great
Awesome food and good portions
We thoroughly enjoyed our King Burger with lettuce wrap brought to us with a smile and a decent price
Got a Swiss mushroom burger, double patty and a poutine... and I could barely take a bite, it was so huge! The poutine was awesome, too! My roommate could barely eat his poutine, so we ended up taking our burgers home. I loved the taste of my burger . They are a bit pricey though.
Fast food quick, homemade taste
Always great. Nice staff as well!!
Burnt onion rings
Love that Cajun chicken sandwich, good service huge portion for the fries Iight just go tonight after work
Very good I recommend both their hamburger and their poutine very friendly staff
Brilliant food and service. I made an error ordering and the owner was so apologetic.. it was my fault! Food was amazing. Lots of it and very tasty. Would definitely recommend!
Really good taste and price!!
There was a little problem, then the Manager Hanna straightened it out with kindness & professionalism. It was my first visit to this restaurant chain. I had the hand battered Chicken Crisper sandwich... it was absolutely delicious!! Outstanding in fact. Not only would I recommend this Fat Burger... I cant wait to go back!! Cheers Fat Burger & Hanna!
Went here for the first time today and the food was excellent! I highly recommend this restaurant. Burgers were great and the fries and onion werent greasy. Food was piping hot. Will definitely be back
This location.. the food quality was not consistent with what I expect from fatburger. I much prefer the langley location i last visited. staff was nice, chocolate shake didnt taste right and my fat xl cheese the meat was crumbly not really holding its shape as a patty. Taste was okay.
Tried their spicy chicken sandwich. Was amazing
Great tasting food every time! Hamburgers, shakes and kids menu is nothing short of amazing! The sizes of the regular burgers are perfect
Best Chicken Tenders in Kelowna! Lightly battered, crispy and juicy. Milkshakes made with hand scooped ice cream is insanely deliciously thick! 5000 stars and the burgers were a hit with the family along with onion rings!
Good, service was great friendly staff
Vegetarian options: All good
Great food and customer service
Its been a year since we had two burger combos and two shakes from fatburger and we still havent recovered financially
We had very cold fries. the burgers where very nasty. It was in Kelowna bc Canada hwy 97 and Gordon. The drinks was awesome.
Great service, great hamburger. Update: Im taking one star away because its 10:37 and you havent opened your doors yet. August 23 2022.
Great food, a little bit pricey and a bit of a wait for food and drinks. Staff was nice... Ill be back
I went with my family we ordered 2 veggie burgers that s was tasteless, fries no taste, smell of bad oil. ordered for Kids combo with chicken strips were too salty and raw! So disappointed. The shop wasn t clean at all smell of unwashed mop everywhere. All the food was really not good.
Parking: Lugares de sobra
Best burger Ive had in years. So big and tall, almost had to do the hunch like in Diners, Drives and Dives. Tasty and when added with a frie drink combo( all you can drink) bonus meal. 5 star recomend Parking: Lots on mall lot
Vegetarian options: Had a vegetarian burger lettuce wrap style...... so no wheat, gluten free. Its was great. .... and the other vegetarians I was with enjoy there meals as well.
Been there 2 times in the past month both times the burgers were perfectly cooked. Excellent value too nice to be able to sit in a reaturaunt with my kids and not pay a arm and a leg!
Mmm Best Burger Ever!!! Kid-friendliness: Easy To Order.
Great customer service The 1/4 pound burger was good, however the poutine was a bit chalky tasting, Im assuming from the gravy Overall good dining experience with clean and modern look
Easily in the top 5 burger places in Kelowna. Great customization options, fries, curly fries, onion rings, deep fried pickles, veggie burgers..the list goes on. Only criticism is, always get the Fatburger or bigger. The Fat Deal is a noticeably different, lesser quality patty. At least, it seemed that way. Id rather pay a bit more and get the same quality of burger.
Absolutely disappointed I wanted to treat my wife to a burger , do not waste your money, this was the worst burger and poutine I ve ever had. The poutine had a large clump of cheese in the middle. 40.00 for 2 bacon cheeseburgers and poutine. The bacon was like chewing a rubber band. I won t even comment on the 2 drug users in the bathroom. I feel gross! Kelowna location
Great service even during busy times. Appreciate the effort. Food is yumm
We should have one in Toronto
I don t know what they do but their burgers are very tasty. Lots of flavour. Try the onion rings as well. Grab a milk shake on your way out.
It is a nice little dinner where you can have a well-made burger and some tasty fries. With no more Five Guys in the Kelowna area, it is the place to go if you want a good burger and fries. The Dinner look is nice and feels good to be in. Parking: Mall Parking Lot so lots of spots
Never open when they supposed to be open its 11 am on a Tuesday and your sign says 10:30 am
Absolutely the best burgers in Kelowna.
Love this place the best chicken burger from Okanagan
Food was great and the place was peaceful however I wish the staff would be more pleasant and communicate.
Best deep fried pickles in the world
Food is great, albeit a bit steep. It is not fast-food. It is restaurante grade burgers. Dont come here expecting to shovel down some slab of grease and be on your way. Come here to sit down and enjoy a nice hand-made burger.
Nice place
One if the best burgers in kelowna. Eat here you wont regret it. Their deep fried pickles are incredible.
Busy place. Not fast GREAT MILKSHAKES, grilled chicken, burgers and fries. Good food. No vaccination passport and no masks being worn by many. What are the restrictions now? Is it truly a fast food place if they serve beer, too?
The better burgers in Kelowna, there is no doubt
I liked the burger but I think that if they fried the mushrooms that were on it ,it would have been excellent. The poutine that I got was awesome.