538 Yates Rd #4, Kelowna, BC V1V 2V1, Canada
This is a non halal Indian Restaurant
Very kind staff working there. Happy to go in person and enjoy a lovely meal, or have their food as take out. Everything I've had is delicious. The Thali for 2 is great for my husband and I
Veggie samosas were raw. Garlic naan was plain and tasteless. Butter chicken was supposed to be medium spice but was mild at best
This is the best East Indian food outside of India! Portions are large and flavours so plentiful, we’ll certainly be back, when we visit in the summers. You must try it!!
Friendly great service, fast ..but tasty food! What more can you ask for ?!
It was a 1st Indian HALAL restaurant to go to.we normally don’t like Indian restaurants but we were hungry and decided to go to Pakwaan Restaurant. Anyway they didn’t disappointed us at all. Their food was delicious. They made really good lamb curry. And the fresh Naan with variety of dishes made the taste Evan a lot more yummier. It was our 1st time visiting Kelowna. But wow I was surprised how good food we had. And yes I definitely want to mention their customer service was superb. Loved everything.
My recent experience at Pakwaan Restaurant left a bitter taste in my mouth, quite literally. Despite placing a simple order for three tandoori rotis, the experience quickly turned sour. Upon unwrapping the rotis, it became apparent that they were tainted with red coloring from the paper they had been wrapped in. A call to the restaurant yielded little assistance, with the staff initially assuming only one roti was spoiled. Despite explaining that all three were affected and that we had guests waiting, their solution was lackluster at best, insisting we return to the restaurant. Upon arriving, we were met with further incompetence as the payment terminal was conveniently "not working," leaving us unable to receive a refund via credit card. When we declined the offered cash refund, things took a dramatic turn for the worse. The female owner tried to shut us down by saying that this is a "small issue which does not need much drama". The male owner, in a fit of aggression, attempted to forcibly take the spoiled roti from my hand, demonstrating a complete lack of professionalism and customer service etiquette. Instead of rectifying the situation or offering a sincere apology, we were subjected to verbal abuse and were forcibly ejected from the premises, with the outrageous suggestion to involve law enforcement. Not only did we leave empty-handed, but we were also left feeling deeply disrespected and mistreated. In conclusion, my experience at Pakwaan Restaurant was nothing short of a nightmare. From the subpar food quality to the abysmal customer service and outright hostility displayed by the staff, I strongly advise against patronizing this establishment. A restaurant that fails to take responsibility for its mistakes and resorts to aggression towards customers does not deserve anyone's hard-earned money or time.
We stopped for just a quick lunch, the food was really good, and staff was super friendly. We had the tandoor garlic chicken tikka and chana masala, both really good. Naan, raita and lassi were really nice too. Pleasant atmosphere with understated Bollywood decor. Clean and tidy place.
Some reviews mention this place servesHalal food. We asked from the staff and they explained properly that their mutton meat is halal,but chicken is not. Aaloo and spinach cheese naan were tasty,just need more stuffing inside naan. Fish pakora was just o.k,fish was red even from inside due to red food color. Veggie pakoras are a must try. Staff was very good. Will recommend this place!
Food was trash
Omg the service is very bad
Food awesome. Super sweet people. Really yummy. Amazing value.
Great Service food very delicious
I am from Vancouver, we came to Kelowna to visit, we were looking for an Indian Restaurant to try out and we went with it, this is possibly the best food I have tried out, paneer masala paired with garlic naan and raita tasted amazing, the staff were also super friendly and the service was fast and on point, will definetely recommend this restaurant and will sure come back here again!!!
Best Samusa in BC!
Very friendly staff, great food and nice area. I would recommend this spot to anybody. Vegetarian options: Plenty of vegetarian options
Good was amazing, will come back
Very delicious food ..... loved it
We took our friends here for dinner today and we really liked the food. Everything we ordered was hot and flavorful. Special thanks to Tannu, our server who took good care of us. I would definitely recommend this restaurant to everyone.
The service was fast, the food was good!
Dining at Pakwaan restaurant was a delightful journey through Indias diverse culinary landscape. The décor is vibrant and welcoming, with traditional Indian music adding to the ambiance. We started with samosas that were crispy and flavorful. The lamb biryani was a highlight, bursting with aromatic spices and tender meat. For dessert, the gulab jamun was the perfect sweet ending. Highly recommend for anyone wanting to experience authentic Indian flavors.
As a food enthusiast, I was thoroughly impressed with Pakwaan restaurant. The menu offers a wide variety of dishes, all prepared with high-quality ingredients and a perfect blend of spices. The chicken tikka masala was outstanding, with tender chicken in a deliciously spiced sauce. The palak paneer was creamy and packed with flavor. The service was top-notch, with staff eager to explain the dishes and make recommendations. A must-visit for any food lover Customers serivce is excellent. Highly impressed by Bakhshinder maam.
The restaurant serves the delicious food and friendly service at Pakwaan. Popular dishes include chicken tikka masala, beef curry . I appreciate the accommodating staff and the comfortable atmosphere.
High quality food, very good price, large amount! Halal lamb and chicken. We asked mild spicy and it was not hot at all!!!
Best Indian food kelowna
Honestly I was about to order take out online, and I bailed out because they automatically charge a tip without the option to either change or remove the tip. I have no problem tipping, when its consensual and commensurate with the service provided. But to be forced to tip really turned me off.
Great place
I picked up rasmalai from this restaurant for a potluck dinner at our friends place. Unfortunately, the entire order was spoiled. It smelled bad and tasted even worse. One bite was enough to tell it was stale and bitter. I called the restaurant the next day to inform them, but the owner denied any issue and claimed they would never serve bad food, refusing to take responsibility. This lack of accountability is very concerning. I would not buy anything from here again, even if it was the only restaurant open in the city. This is not the first time weve had a bad experience with this place, and we regret giving them another chance.
This restaurant serve the stale food, do not recommend this place.
I wouldn t recommend anyone dining here.The food quality was subpar, with portions that were too small. The dishes had a basic, homestyle flavour, and unfortunately, most of what we ordered tasted very similar. Don t even get me started on the service that we received. Given the cost, I expected much better and regret spending my money at this establishment.
Something happened to this place in the last year. Recently picked up paneer pakora and they were absolutely horrible. Couldnt even chew them, they were hard like stone.
Very good Indian food, and service is always on point. Only 4 stars for the atmosphere, b/c always ordered takeout. What is extra awesome is that Pakawaan is competent at providing dairy free (have moderate food allergy) dishes, incl. modifying some when possible. Really appreciate being able to order meals that satisfy the dietary needs of meat eaters all the way to vegans <3 Vegetarian options: Call and ask for their recommendations; some dishes they will modify when possible also. Dietary restrictions: Note: be aware that trace amounts (ie. diary) possible even with vegan dishes.
Food is too much delicious. Good customer service.
Bestest Everest Try fish pakora it is best i have ever tasted in canada Food
Staff are always pleasant, food is fast and delicious everytime what more can you ask for really..
Always delicious
It has amazing atmosphere and the food is oh my god.. very tasty. They are very friendly. Vegetarian options: They have large variety of vegetarian dishes as vege. Coconut curry, veg korma, paneer makhani, dal makhani and much more.
It was good experience for me, I had dine in with my friends and the lady served us was very nice and friendly. Also the food was too good my friends also lived the food. I am surely recommending this to everyone out there.
This Punjabi restaurant offers delicious and authentic Punjabi cuisine that truly captures the flavors of Punjab. The dishes are rich in spices and flavors, and the hospitality of the staff adds to the overall dining experience. A must-visit for anyone looking to savor traditional Punjabi delicacies!
i was here yesterday, i love the environment and their staff was so friendly and cooperative. i love their butter chicken with naan. so fantastic service
We eat from this restaurant about twice a month. It has gotten consistently better since it opened. Its always tasty and fresh. The spicing is subtle. I love the korma and tandoori chicken the Biryani is also quite good. You want to order the medium or hot spice as it really brings out the distinctive flavour.
Ordered off Door Dash. Such amazing flavour. We had the Butter Chicken, Vegy Pakora, Onion Bahit, Aloo Gobi, Saphron rice and naan. Everything was sooooo delicious. This place is a must try !!!
I ordered dal makhni and paneer makhni, it was full of food colouring with no flavours at all. It was just a paste of red sauce with no cream in it. I would not recommend this place. Vegetarian options: Not good at all.
This place is good food however over priced and half a meal. When you go to a restaurant anywheres there is always the dish and side how ever they charge you for the whole dish and leave out the side that is suppose to be included- no restaurant you go to where you buy just meat it always comes with choice of side rice mash or veggies or even fries to make a complete meal but this place and the other Indian skip this and charge full price for one thing. I hope they can accommodate and make a meal complete - who just eats chicken ?
Great experience, food was amazing and the staff was very polite and humble
Lamb vindaloo and butter chicken are amazing
Great traditional food. Great service. Nice family.
Excellent food and great customer service. We will be back!
Absolutely the best places to have food at, dishes made with unique passion. The staff is well mannered and friendly. Must try to believe.
Best Indian I ve had in kelowna
WOW. Absolutely wonderful. Everything was beautiful, perfectly prepared, and looked so pretty and colourful on the plate. Good service, good prices, and the best Indian food I have ever eaten. Cant wait to go again!
Authentic food and very friendly service
Very good food, super nice people, and fair price! We really enjoyed eating at this place. Food
Very good food and best management
Good food as well as very good service
Best in town , had dinner there loved it and service was the best
Love Pakwaan! The food is delicious, fair prices, friendly staff. This is my go to restaurant for East Indian food.
Great food and well priced
Tasty food
I decided to stop in here on my way home for the first time. I ordered the mango milkshake and the vegetable samosa. Both items are delicious! The samosa was crispy on the outside and mouth watering in the middle. I look forward to placing a larger order next time. The milkshake does have a little bit of ice, and in my experience of a milkshake, there is no ice. However, its really good. From my little experience, I recommend trying it and the lady who helped me was smiley and sweet. :) Vegetarian options: They have vegetable pakora, samosa, and other dishes.
We ordered 6 biriyanis and 2 of them were lamb. Ive been to enough Indian restaurants to figure out that the amount of tomatoes used in cooking those lamb biriyani is hilarious. You can only taste the sourness. 3 spicy biriyani had been dumped with flaming hot something which Ive never experienced anywhere.Dont know where this chef is from. Other than that indian biriyani comes with raita which was missing. Not a single person had finished their biriyani. However, those coconut and mango Lassi is highly recommended!
It is painful to say i had ever bad test in this place. I went there with my family 8 people. I order Biryani it was Super hot with huge tomato sauce. Test become sour and hot feel like having food thay madhe it 4 days before.
Absolutely delicious food and such friendly people. I had the Paneer Makhani and vegetable pakora and it was incredible. I will definitely be coming back!
Very good service and the quality of food is awesome.
one of the best in town , must go restaurant , tried butter chicken and tandoori chicken with garlic naan
Vegan and gluten free options available, many vegetarian options available must go restaurant in town
Delicious Food
I ordered the prawns biryani where the prawns are not properly cooked. I requested them to make the over cook the prawns but still it s same . I don t refer for any biryani in this restaurant. Taaz is far better than this .
Best food in town. We come once a month. Food quantity is always same. Everyone must try once.
One of the cheap and waste restaurant that I have seen. The food is unhygienic and worst taste as they are using frozen food and warming up. But if you really need biryani then you expect the tomato bath rice with raw boiled meat. Owner is so abusive that if react aggressively if you speak anything wrong. It s ok as it s expected some illiterate folk. But please let you staff know not to pick up the food on the floor and add to customer plates. And Muslims are really concern about halal. You say it s halal but your staff say it s not halal . Why do you bluff ? Wahe guru ji taught you to use abusive language for sharing the feedback. This owner is creator black mark on wahe guru
The food is really good and the service they provide is amazing.I highly recommend everyone to visit Pakwaan restaurant
Amazing Tandoori chicken, served on a sizzling platter. Friendly staff and reasonable prices.
The food is simply delicious. We had gotten catering for 30 people and it was done totally on time. My family from all over enjoyed the food immensely. Restaurant is clean and the staff was also really nice and easy to deal with. So polite and smiley. I recommend Pakwan to all.
The vegetable pakora here is absolutely delicious!
Exceptional food. Ordered for 30 people, it was on time and all of us enjoyed it immensely. Keep it up!!!!!!
Superb food and service , U know I never had so much delicious and crunchy bite in Pakwaan Restaurant. The staff is more cooperative and always smiley in their face in rush time .They never be in a tension and always be look like gentle people.Keep always smiley . Food
We visited this place for Dinner. The food was delicious and very fresh. The portion sizes were reasonable and the pricing was fair. The staff were very nice and we thoroughly enjoyed our experience.
Ordered lamb and the meat was old and had a bad smell Ordered Okra and the plate was full of chopped onions and plate had only a few pieces of Okra Food
Great food, and very kind staff. Definitely will be coming back again!
The beef korma is juicy and spicy with the perfect balance .
Ordered for first and last time. Tandoori chicken was raw from inside. Everything else I ordered was below average. There are so many better Indian restaurants in Kelowna.
Do not waste your money to eat food here. Restaurant needs to hire a good chef. Too bad food.
The food is not fresh Not satisfied with the quality Food
Best East Indian around , always friendly service , overall top notch
Do yourself a favor and visit this lovely restaurant in Kelowna . The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing everything we tasted melted in other mouths. Absolutely the best meal we had while in Kelowna . Highly recommend!
Best food ever, well trained staff, very knowledgeable definitely the best place in town. Very clean and tidy, has become my go to place and would definitely recommend to all my frndz
The quality of food is great, the portions are big and the price is reasonable.
We ve been visiting Pakwan since it opened. Unfortunately, the last few visits have been sub-par. This culminated with our last visit. The mild curry was bland, the medium chicken tikka was too hot (I typically order medium or hot) and the hot coconut lamb was slightly less hot then the tikka and not up to standard. Disappointing for a once great restaurant, probably our last visit.
Amazing
I think your response says it all. Awful meal and a complete disregard for a negative review. Unfortunate. I will make sure to mention this to friends and family in the area. And if you try to claim fake review again, my wife ordered and we have different last names...
Some of the best Indian food we have ever had. Generous portions, fresh and on-time.
Food was great!!!! Hospitality was great!!!!
So delicious! We were a group of 4, we all loved the food. Very well balanced and so tasty. It is a must for Indian cuisine lovers in this region.
Not my favourite Indian restaurant in town, but pretty much the only option in Glenmore.
Don t try this restaurant it s super worst !! They make dishes in their own way and it s just wasting of money and food at this restaurant. Very very bad experience We have visited last Sunday 3 Apr and we visited this for lunch
Just wow. Server was a delight, the food amazing. I found my new fave place for sure. Best papdi chat I have ever had hands down. Highly recommend.
Pakwaan used to be good but the past couple experiences have been not good. Everything I oredered was extremely oily.
Great family restaurant. Food is delicious
This is our absolute favourite Indian restaurant. Staff are friendly and the food is amazing
Loved it!! The food was amazing, and the staff were super friendly and made us feel right at home! Definitely recommend.
Great food! Friendly staff! My fav Indian food in the Okanagan! The tikka masala and butter chicken were our favorites. Well be regulars here.
One of the best restaurants!!! Their food is delicious. Owner personally looks after everything. We were on our way to Vancouver and went to the restaurant the food that they serve is really best, have not found this taste anywhere else. Would recommend to everyone!!!
Great customer service .Food is tasty
We have not been to Pakwaan since Covid. The food was even better than we remembered. Perhaps new owners? Excellent Butter Chicken and Garlic Naan bread. I highly recommend!
Excellent butter chicken. Good and friendly service.
Food was amazing, good service and clean environment. Would be here next time too.
Would not recommend AT ALL. The restaurant prepared the wrong order, and refused to take it back. In addition, the bread was half cooked, and when we spoke to the manager, she refused to accept that. Extremely disappointing food.
Food was tasty there, but one thing restaurant has to focus on the quantity they serve. We ordered couple dishes. One dish was only good for 1 person. I would say one dish should be enough for 2-3 people at least. Rest food was good and service was nice too. I hope restaurant will consider my review.
Me and my family had been travelling and surviving off of fast food for the past week. This restaurant provided us with fresh, flavourful, filling and tasty food. The serving time was short and the staff was very kind and attentive to what ever we needed. 10/10 would come again.
Amazing food, good portions and prices. Kind, accommodating staff. Their onion bahjis and fish pakora are to die for, but my personal favorite dish of theirs is the lamb korma. Butter chicken is excellent too.
We tried two Indian places while in town for work this weekend, and this one definitely won! Very very good butter chicken and palak paneer and quick service. Will be back!
Delicious butter chicken and palak paneer. Friendly staff. Will definitely come back when we visit Kelowna again.
Glenmore gem! One of the neatest dine-in experiences weve had...super friendly service and the food is excellent. We enjoyed the veg pakora, veg biryani and paneer. All delicious and huge servings. I noticed they were doing a brisk take-out business while we were there. I understand why!
Ordered Chilli Chicken, but got tandoori pieces in a gravy that was immersed in oil. Terrible, never going back. Oh & the owner lady needs some customer service lessons.
Myself, my husband and our 1 year old son were visiting Kelowna for the weekend from Vancouver. This was the first restaurant we attempted to eat at after the long drive up. It was 8:12pm and they were to close at 9. Upon entering, all we were asked was Picking up takeout? my husband responded with No, we d like to eat in ..in which we got a We don t serve dine in after 8 .. What???? We then proceeded to leave as they clearly didn t want our business nor did the gentleman make the effort to even offer takeout or anything to not let us leave unhappy. I have no doubt their food is good, but I m not going to eat at and give a restaurant my hard earned money when they completely lack basic customer service. Not impressed and would never come back or recommend.
Different and flavorful dishes. Loved the food Service was amazing Need to focus a little bit on Hygiene.
I went with a friend yesterday. They have halal chicken and lamb. The food was amazing. It was a great experience. But what made everything even better is the lady who served us. She was so nice and cheerful and I have never experienced anything like this before. Her behaviour and humbleness is something that literally took my heart home. This has become my favourite place and I can t wait to visit this place with more of my friends in the future. Highly recommending this place and the positive energy of this place is everything.
Great food. Great serice and smiling faces.
The worse hotel, there s no customer service in the hotel, not clean
This restaurant is the worst they dont know the customer service and the employees was so rude and leave the restaurant do not go to this place
One of the worst restaurant I have ever seen in my life. We were 3 families in the restaurant. We ordered food. The lady kicked out us from the restaurant and she was saying that our kids used employees washroom. Worst customer service.
Best Indian food in kelowna luv it so tasty and delicious
Awesome customer service people are really nice food is great
Dont go worst costumer service dont treat u nicely gets mad when kids use the washroom
This little restaurant is getting 5 stars, not because of the decor which could use some updating, not because of the tiny but clean washroom, or even the mandatory Bollywood movie playing discreetly in the background. It is because of the mouth-watering food cooked to perfection and the service that the owner gave us. Portions are generous, I ate more than I should of. It is obvious that all the energy goes into the menu. This little gem is out of our way but worth the trip.
Awesome customer service ! With great food highly recommend halal restaurant
Wow what an experience at this little family run buissness / restaurant!!!! We are from Alberta and have been Camping for couple days and we all wanted to eat home style home cooked food. Google and found this Gem in the list of restaurants and read the reviews for few and made a decision to go here!!!! Definitely will recommend this place such AMAZING FOOD AND SERVICE!!!!! Very reasonably priced!!! Whenever we will comeback around here again will definitely stop by !!!! Thank you for the amazing food and experience !!!! HIGHLY RECOMMEND!!!!!
We were on vacation with family, worst ever experience, served old food that smells realy bad and when complained whole family started yelling and using f words. I end up calling police. Absolutely will not recommend and have no customer service at all.
Delicious food. Best tandoori soya champ in the town Must try
Absolutely amazing!! Delicious food and phenomenal service. The owner is an absolute sweetheart and the food was amazing. Prices are good, too. Give the creamy chicken a try - its delightful! Will be visiting again :)
Disappointed (missing food items): I generally enjoy Pakwaans food and like the service overall. I just had a terrible experience today : Today, I ordered the food from Pakwan restaurant; the restaurant missed part of my order (three garlic naan bread) when I requested to resend the order they bluntly suggested placing a refund. I was expecting more sensible customer-friendly behaviour. I waited for an hour to get the order and Ive urgent work to finish. Please beware, it is not only disrespectful but also obscene in the hospitality industry. Anyway, I must cook some bread as I cant wait another hour to place new order.
The food was great and costumer service was exceptional!!!
The food here is delicious. Large portions and good price. I highly recommend! Order extra raita, its so good
The food was not worth it! Only good thing was naan! The chai is made with ajwain (not what usually is an ingredient in chai!!). Biryani was more like pulao and their gravy s were not fresh. 2 stars - 1 for naan and 1 for customer service, as the lady who was our server was very polite.
Will not recommend to anyone. Worst ever experienced.
This place was disrespectful and rude I don t recommend this place they don t treat the customers very well. When they re in the wrong they don t admit it and start lashing out at the customers. The customer service here is horrible and very unprofessional.
Amazing customer service and delicious food.
Ordered food for little get-together.... Food was Amazing...... taste and smell really took us back to punjab.... authentic flavors... specially Kadai Paneer and tandoori naan loved it.... and recommend it.
I ate there only once. Not impressed.
I just ordered some of their food off uber eats and I have to say, some of the best food in Kelowna. Chicken and beef like you wouldnt believe! One of their dishes reminded me of something my mom used to make and honestly, Im homesick as I eat it. I could not reccomend this place enough!
We had palak paneer, vegetable korma and lamb with naans. Every thing was fresh and very yummy. Service was fast and customer service was great.
Great Indian food in the glenmore area. The food is similar priced to other Indian food restaurants in Kelowna.
I like friendly service and very testy food
Fantastic food and service. Great environment for dining.lovely experience.
Awesome good and awesome service... friendly atmosphere and personalized attention... Mr Mukesh gives awesome attention to your needs and cater accordingly... always recommend this place and will come back everytime...
me and my friend went on holiday in kelwona and we ordered from this restaurant the food qualiy is so cheap and when we complaint the restaurant they talked in rude language and didnt apologise for there mistake, i didnt recommend this restaurant to anyone.
Delicious food and great service. Must try if you are looking for a great indian taste.
Weve enjoyed the food from this restaurant twice now. The palak paneer is fabulous, but we were very, very disappointed with the fish vandaloo. Although the flavours were excellent, it should have been called potato vandaloo with some fish.
Massive portions. Very delicious food. Hot and fresh.
Ordered takeout from them! Food was delicious. Garlic naan was excellent! Portion sizes were good. Food was ready a couple minutes early, staff was very friendly.
Excellent food and service,Tried the thali which they customised vegetarian for me,the quantity is good and the food is sumptuous and delicious,Thank you Bakshinder for the excellent service and packaging.
Delicious food and fast service! I had visited them on my vacation, the food was admirable, followed all the instructions as we need mild food. Will absolutely visit again if we travel again! Thank you guys for making our trip unforgettable!
Beautiful food it s so amazing can t get the taste out of my mouth it s so good
Have a lot of experience eating dinners at many of my friends houses. This obliviates them! I actually had tears in my eyes after tasting the third dish and discovering it was just as outstanding as the first two... breathtaking in nuance and character. You have to have this at least once in your lifetime. It just completely took over our take out calendar!
Lamb Byriani was not even close to many of these dishes I had throughout the years. Wrong spices, wrong rice consistency... was edible but I maybe finished half of it and gave up.
Terrible service with rude servers.
Other than not having dine it it was great, the service was fast and the food was amazing, i recommend
Absolutely delicious food as well as extremely polite people. Would definitely recommend for some great Indian food. I would again like to thank these wonderful people for helping me late at night and for being so kind. 5 stars tonight just like every night Ive ordered from them. Thank you!!!
Ordered 2 servings of butter chicken thinking it was going to be our dinner. Came home to find out it doesnt come with rice or naan, I wasnt even asked if I wanted it. Next time I am opting for Pakoras where all thats included for a better price. Ate the food. It was actually pretty good. Changed to 5 stars as I just just angry in the moment.
Friggin delicious. This aint no greasy Indian takeout. This was goddamn tasty, authentic, and plentiful! They dont skimp on the serving sizes. The samosas are the best Ive ever had.
Ive been ordering from them regularly for a year and a half. I placed an order tonight and had my wife pick it up on her way home. When she arrived I noticed an extra dish on the bill and in the bag that I had not ordered - chicken vindaloo. When I called to let them know about the mistake I was just hoping they would offer a credit to use in future. The lady that answered the phone insinuated by her comment that I must have ordered it because it has a very distinct name and that it was odd that it would have been entered in error. Well, Ive never ordered chicken vindaloo in my life. Lamb vindaloo yes. Chicken no. I know what I ordered. I was initially told that if I didnt return it that same night I wouldnt get a refund. Well Pakwaan, its the first night Ive been able to sit down with my family for dinner all week. I am not going to get back into my car at dinner time and do a 25 minute return trip to correct your error for a single dish. It is the principle of the matter. I was then told I could return it the following day. Just terrible manners on their part over a silly thing. Why not just offer a credit to a customer? In all fairness, their food is pretty good. But you have to have customer service to go with it.
It was the most flavourful Indian food I have ever tasted. Fair prices. And super friendly staff
One of the best food i ve ever had in my entire life NO CAP Especially that naan. How can i not give 5 stars on it.
I absolutely loved the food ,butter chicken was extraordinary and mango lassi tasted delicious.
My go to neighborhood spot, great food, friendly service.
Love this place delicious dishes and friendly people
Best indian food in kelowna
Prantha was amazing good customer service
Goodness
Everything fresh
Wow! Really tasty and ridiculously huge portions! So good! I cant wait to go back and eat in the restaurant once the world goes back to normal.
This is amazing Indian Food! The butter chicken is to die for. Friendly and caring family that runs it. Check it OUT!
We, a group of 8 people, went to Kelowna on a holiday and ordered takeout from Pakwaan. The curries were loaded with oil. It instantly felt unhealthy because of the sheer amount of oil and lack of taste. The paneer curries were tasteless and the naan breads were hard. The lentils were not cooked properly. We were surprised because being from India we know how easy it is to cook lentils properly. Overall, we were disappointed and angry while having their food. We ordered food based on others google reviews. Its important that people post their honest opinion while rating a restaurant or its food standards.
We had taken out order from this restaurant during our trip for about 8 people based on good reviews posted by other. I must say it is not worth the money , all curries was with too much oil, the taste was also not so good . I would not recommend this place to anyone .
I came to Kelowna from Vancouver with my friends just for a vacation and we wanted to try out Indian food because we never had tried it before, so we decided to come to Pakwaan Restaurant, it was totally outstanding the food the price everything was amazing. There were 5 of us and we got 4 dishes including 2 Paneer Kadai and 2 Chicken curries with Garlic naan, the taste of the food was out of this world and the portions were really good so it was enough for all of us. 10/10 will come back here asap.
I am new to kelowna and I wanted to try out some Indian food and went on website for best Indian food and pakwaa restaurant came up and I am glad that I ate from this restaurant Chilli chicken was amazing with garlic Naan and for appetizer chicken pakora everything was on point and the portions were reasonably good size for me. 10/10 will come here again.
In my 38 years Ive never tried east indian food my girlfriend always goes here and she always says its bang on authentic and I tried the butter chicken. Absolutely delicious full of flavor. They are magical with spices. Best food in my life.
Best authentic east indian food in kelowna. Delicious food aromatic and they are masters with spices I could never make that kind of food if I tried.
Food bland, staff rude, portions pathetic. Choose Made in India instead.
Had the butter chicken and garlic naan for takeout, it was delicious and full of flavour!
I order for delivery very often. Quality and serving size has never dissapointed
Decent food but great friendly people
Delicious food! Service was ok.
I have ordered Samosa chaat and Samosas. Samosa chaat did not seem like an Indian dish. Flavour, aroma and taste everything sucked. Samosa was dry and had no flavour in that as well. Disappointed with their dishes. No going back.
Love the food. Enjoy the service
The food was delicious and really enjoyed the aroma
Love the food and service !
They arent kidding. Its the best tandoori chicken Ive ever had in Kelowna.
The butter is chicken is really really sugary. I didnt finish it. Otherwise my meal was good. I had Palak paneer (which did not skimp on the cheese). The naan was nice. Beware if you order the coconut rice that it is also very sugary - maybe its a dessert thing? Maybe thats how its supposed to be, but between the sugary rice and sugary butter chicken, it was a bit too much for me.
Mediocre food not worth the high price. The wait times for pick-up are always at least double what they tell you and the food is...off? Sadly, we will be steering clear of this restaurant in the future.
Would have been a great meal, but charged me $10 for 2 GIANT family sides of rice for 2 people eating. I only wanted 2 small sides to go with our dishes, which at most places is included in the price anyways. The person on the phone needs to clarify and make sure the customer knows when they are being charged extra and the serving sizes, especially if they are picking up. Butter chicken is excellent.
Great place. Staff was super nice. Price was right. Taste was great.
I am from vancouver , the food at Pakwaan is very delicious and authentic . Staff was very professional and service was great. I was surprised with such a GREAT service in Kelowna by Pakwaan team, they serve large portions and the price is very reasonable , I will definitely return to Pakwaan restaurant because I miss the taste .thank you cooks for such nice food,love thier butter chicken and nan with rice :-)
Good
My grandson loves their Lamb masala...i love the butter chicken..we always get lots of garlic naan and samosas too... Very nice people and ready quick.. highly recommend
The food from Pakwaan is amazing. Quite possibly the best Indian food in Kelowna. We ordered on a whim in early summer, and were so pleased with it that its become our go to takeout during the pandemic. Were never disappointed!!!!