The Old Spaghetti Factory (Kelowna) in Kelowna

1755 Capri St, Kelowna, BC V1Y 6B8, Canada

★★★★☆
(1978 reviews)
Categories: Italian restaurant

About

Family-friendly chain eatery featuring traditional Italian entrees amid turn-of-the-century decor.

Website
oldspaghettifactory.ca
Address
1755 Capri St, Kelowna, BC V1Y 6B8, Canada
Plus Code
VGMG+4P Kelowna, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11:30 AM–9:30 PM
Tuesday
11:30 AM–9:30 PM
Wednesday
11:30 AM–9:30 PM
Thursday
11:30 AM–9:30 PM
Friday
11:30 AM–9:30 PM
Saturday
11:30 AM–10 PM
Sunday
11:30 AM–9 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Takeaway Dine-in
Highlights
Fireplace
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Organic dishes Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.4
★★★★☆
1978 reviews

Most Mentioned

manager (40) clam chowder (8) great value (8) meat sauce (8) spumoni (7) sourdough (6) garlic butter (6) french onion soup (6) mizithra (5) hockey (5)
5 stars
1182
4 stars
513
3 stars
153
2 stars
67
1 stars
63
★★★★★
December 13, 2024

Are you looking for a place to dine? Look no further then the Kelowna Old Spaghetti Factory!! Busy restaurant & highly recommend reservations so glad we did!! Excellent & friendly service from Emma & Ethan.both have great personalities!! The chef's also put out excellent meals!! You can't go wrong dining here 3 course meal including coffee & dessert for a very low price!!! Kudos to Emma & Ethan for a great dining experience!!! You All Rock!!!

★★★★
September 1, 2024

It is totally homemade style food. The service is good and nice atmosphere.

★★★★★
August 27, 2024

This has become a fave eating-out stop when we're in Kelowna - service is sweet & friendly, food is consistently good & prices are still pretty reasonable.. Sharing a mini baguette & whipped butter while sipping on a well-chilled rosé is a welcome start to each meal. Salads here are always fresh & tasty; pasta dishes can be customized to suit individual preference. Booth seating is cozily private, & the youthful staff are surprisingly competent & focused on good service/ teamwork. Last time there (mid-Aug) at 4:30 the place was buzzing - by 5pm it was chock-full of hungry fams, which may explain the lack of a check-back after getting our meals: a small point in the grand scheme..

August 12, 2024

16th Oct 2024 - I rate this place down from 5 to 1 as the butter they serve is NOT REAL BUTTER. It's basically margarine disguised in the name of butter. I, as a consumer, expect transparency! If you mention the same, I wouldn't mind because then I can choose not to have it, but not letting the customer know is - cheating!!! Its called keeping the customer in the dark and feeding them with something so unhealthy. It's just a blend of canola and palm oils, which can not be termed as butter. The freshly baked bread and whipped butter they serve at the start is NOT REAL BUTTER you guys. Some of you wouldn't mind who regularly uses margarine, but I am sure it would be helpful for people like me who watch what they put into their bodies. Disclose it as people have the right to know!! Everyone has shared their mixed reviews of liking or not liking the place, I will share my experience as well as the pics so that you know yourself what's in store for you when you visit. I visited this place twice, and both of the times, I genuinely liked the place. I always saw many people walking in, but i tried this place after 3 years. I always thought it wouldn't be good enough for me as I am not into restaurant made pastas and sphagettis. I usually make them at home. But the overall service with a variety of food options was great. You get the main dish, soup, ice cream, and tea/ coffee with all that falls under "It's all included" menu. They serve sourdough bread with herbed butter on every table. You can also get another one if you need it, free of cost. The same goes for ice cream and coffee. What a fulfilling experience, I don't believe any other restaurant does that, that too, with a smile. Everything was better in my case on my second visit from food to service, etc. 1st time, I upgraded my regular minestrone soup to clam chowder and second time to french onion. Both were good. On my visit for a kids meal we got 3 chicken pieces and on the second visit we ordered meatballs but they were out of it so we again got chicken and fries and this time we got 2 chicken pieces. My 2 main dishes were seafood linguine and penne chicken. They also add parmesan cheese on top until you tell them to stop✋️😊 I wouldn't recommend seafood linguine as it lacked seafood. It was more of noodles with marinara. Even most of the mussels added on top were empty. Penne with chicken, on the other hand, was good. With kids' meals, they include soup, drink, and ice cream, totally worth it. Our server Grace was very good. We also got a plate of steamed mussels, which was good. Overall, this place is value for money. Visited again: They never judge you even if you order less food, always serve you with a smile. Friendly manager and staff. Food was lovely as usual, and the service by Stu was great 👍🏻

★★★★★
July 16, 2024

It was incredible! Delicious, nice atmosphere and extremely professional server. I fell in love with this city, with this restaurant and with the server. I will definitely come back here💛

★★★★★
July 16, 2024

very nice place! I loved the food and the atmosphere, the staff is so friendly and all the experience was just perfect. Highly recommend ❤️

★★★★★
February 6, 2024

We enjoyed this place. We were served with bread when we arrived, which the kids inhaled in minutes. We had ceasar salad and French Onion soup to start. The 4 stars are because the salt in both starters was a little high but still edible. The spaghetti and meatballs (BEEF) were amazing and filling. Would definitely recommend

★★★★
December 31, 2023

I had a fantastic experience at the Old Spaghetti Factory! The service was excellent, creating a welcoming atmosphere. The pasta was delicious, but unfortunately, the ribs sauce didn't quite hit the mark for me. Despite that, I'm looking forward to coming back soon for another delightful dining experience.

★★★★
Local Guide
December 15, 2024

Fun place to tuck into a big plate of pasta. I also always love the Italian soda with cream.

★★★★★
Local Guide
December 15, 2024

It is exactly what you hope for going to the old spaghetti factory Vegetarian options: Great Food : 5/5 |

★★★★
Local Guide
December 8, 2024

Pasta was satisfactory, bettter than actually. First loaf of bread was fresh, second tasted like day or 2 old. Minestrone soup didnt have any beans or pasta,sad It should be called vegetable soup, not minestrone soup..Service was a little slow, and wasnt busy..

★★★★★
Local Guide
December 1, 2024

We had a fabulous family dinner with 10 adults to celebrate a couple birthdays! Great service and awesome food! Thanks for the great experience!

★★★★
Local Guide
November 24, 2024

We had a whole hockey team plus parents there and they were honestly great! Really good with the unruly children. I only feel sorry for the other patrons who were there for a nice evening out lol

★★★★★
Local Guide
November 22, 2024

Great value, portions and taste. Best bartender and server in town Kira!! Recommend you try to get a seat in her section.

★★★★★
Local Guide
November 22, 2024

We were a bit early for our reservation but were accommodated quickly. The place was very busy but our server Presley was attentive, funny and efficient. He was working his section hard as there was a large group of 10 or so as well, but still managed to keep us topped up. The food was delicious, as always. A must stop when we re in town visiting our daughter.

★★★★★
November 22, 2024

I visited the OSF last night with my son and our family friend. We had a wonderful meal together. The food was delicious and our waitress was top-tier . Her name was Olivia (receipt * 448983). She deserves a raise ;) This restaurant is always consistent and doesn t break the bank as long as you aren t a big drinker. Parking: Parking is quite good at this location, and free.

★★★★★
November 22, 2024

We had a small issue and it was more than resolved! customer service here is absolutely amazing and the manager is so kind

★★★★★
Local Guide
November 22, 2024

Great food and atmosphere, centrally located in Kelowna, Chris and his team and always very friendly and accommodating!

★★★★★
October 22, 2024

Great place goood food good service.

★★★★★
Local Guide
October 22, 2024

One of the best bang for your buck restaurants in kelowna

★★★★★
Local Guide
October 22, 2024

Food is average. However, their service is quite impressive and made me feel warm and welcomed

★★★★★
Local Guide
October 22, 2024

Delicious!

★★★
October 22, 2024

We have been to the OSF a half dz times in the past year, each time the food was delicious. Unfortunately, the sidewalk maintenance is not up to snuff the last visit, my mother in law had a fall which resulted on a sprained ankle, the supervisor/manager lady, while kind enough, only offered her a dessert or an appy on them. I appreciate that she stopped what she was doing to come apologize, but when I worked in restaurants, we gave that customer their whole meal free if anything even close to that happened. Then there was the waitress...... it took over 15 minutes for her to bring the menus and then another 10 to come ask about drinks (at which time we ordered everything) we told her we were in a hurry... pretty sure she slowed down after that. We waited over a half hour, when it wasnt very busy, before we gave up, and left. I went and asked the lovely hostess for our food to go, and told her how we were being ignored but all the other tables in the waitresses section were very well taken care of by her....at this point, most would offer a discount or something (not that I expected one and was happy to pay the price, as the food is yum!) But it was just the principle of it all. Im hesitant to go back again due to service. I do highly recommend the Chicken & mushroom marsapone ravioli. So good!!! Vegetarian options: There is a lack of vegetarian meals, and a lack of dairy free meals that arent with red sauce. Way to many seafood meals. Kid-friendliness: Staff are really good with kids. My kids always enjoy going Wheelchair accessibility: It is minimal to none. Tables are roo close together.

★★★
Local Guide
September 22, 2024

Its the old spaghetti factory. It is what it is lol the food was fine but it was sooooo busy. However our server was amazing. He was dealing with two sections by himself in a non stop rush and still managed to give great service and be funny! Couldnt be more impressed with that guy. No good with names or I would be giving him a personal review with 5 stars.

★★★★★
September 22, 2024

I always come here when in Kelowna. Warm and friendly service, as they always make you feel welcomed. The food is consistently good, great value.

★★★★★
September 22, 2024

Second Best OSF in Canada to dine at and second only to Banff OSF in my opinion. Food was top notch and server Scott was really fantastic and attentive. Very busy place but enjoyed our visit

★★★
Local Guide
September 22, 2024

Shockingly Mediocre. For a place with spaghetti in their name, they make an awful spaghetti and meatball.

★★★★★
September 22, 2024

I come here regularly and all the staff have always been friendly and kind

★★★★★
September 22, 2024

I recently hosted a patient group community meet-up dinner at the Old Spaghetti Factory in Kelowna. I made reservations ahead of time to accommodate for our groups unique needs. We were a party of 9, a smaller group than we initially anticipated. We received exceptional service from the management team and the waitress assigned to our table. Our specific request was taken into consideration and accommodated well. The service was excellent, our food was delicious and the atmosphere was appropriate for fostering interaction within the group. Additionally, our organization has hosted other events at different Old Spaghetti Factory locations. We would wholeheartedly host future events at the Old Spaghetti Factory, thank you for fantastic service!

★★★★★
September 22, 2024

Food and service was excellent.

★★★★★
Local Guide
September 22, 2024

The teamwork here was fabulous. This was our first time at this location. Our server was very friendly. Halfway through our meal he was busy with a huge party. We werent ignored. Both the manager and hostess continued to check on us throughout our dinner until our server was free. The food was good. I would have liked to have more sauce with my spaghetti, but it was filling. My partner had spaghetti with meatballs. The meatballs were delicious. We always love the spumoni ice cream and the bread with garlic spread. Of course the decor is very interesting. Also the prices are very reasonable.

★★★★★
August 22, 2024

Jeanelle was excellant. Despite a busy dinner service, our waters/tea mugs stayed full, she was enertaining and friendly, and attentive. We never waited too long for her to grab any extras we asked for. Management would be remiss to do anything to lose a server like her!

August 22, 2024

Bread was stale and service was very slow. Took forever to get food and to pay. Do not recommend this location.

★★★
Local Guide
August 22, 2024

Food is good as usual. Services wasnt great. Its slow but staff are friendly. Food

★★★★★
Local Guide
August 22, 2024

Amazing food. Superb service. Glad we went there. It was our first time and definitely will go again next time we are visiting the city. Food

Local Guide
August 22, 2024

Was so looking forward for the spaghetti factory. Drove 2 hours for the lunch lasagna. Totally not impressed. Tasted like frozen store bought. Manager replaced with another and had that one to go. Got home heated it up and I knew right away it was frozen store Lasagna. We have been going there for many years and I cannot believe what I got and charging $15.75 ,for store bought. You should be ashamed of yourselves. Makes you wonder how many other companies are doing the same. Sad to say wont be getting our service anymore.

August 22, 2024

Used to love it there, the atmosphere and service was great. We went there Wednesday, July 31 and have been sick with food poisoning since. The service was not good, the younger waitresses didn t seem to know what they were doing and when we waited 15 minutes to get service she responded with well, we are clearly busy . I do not recommend this restaurant anymore.

Local Guide
August 22, 2024

A total fraud. We arrived at 8:40 and they refused to serve us because they were about to close. They refused to serve us. The worst service we have found in Kelowna.

★★★★★
Local Guide
August 22, 2024

Took our extended family to this restaurant this weekend for a celebration of life for a family member we recently lost. A party of 13 and only one AMAZING server (Alysha sp?). For a group that large we only had one issue with my steak (typical had to be me ) but the server, the supervisor and the manager came through COMPLETELY and fixed it and gave us a gift card as well. Fantastic Service !!! Thanks again !!

★★
Local Guide
August 22, 2024

Not at the level of a pasta restaurant.

★★★★
August 22, 2024

Good food, good service. Reasonably priced. Decor in the restaurant is kind of weird.

★★★★★
August 22, 2024

Aways packed as the food is so good

★★★★★
Local Guide
August 22, 2024

If I could give more stars for service I would! Our main server Ethan was fantastic...very interactive with our two boys. Anytime any server saw an empty plate they would take it away. The servers really seem to work together as a team for the best customer experience. Kid-friendliness: Kids menu, crayons and friendly service.

★★★★
Local Guide
July 22, 2024

Used to be way better

★★★★★
July 22, 2024

Perfect for our family, kids love it. Very affordable and amazing service

★★★★★
July 22, 2024

Our server Brooke went above and beyond. Thank you !

★★★★★
Local Guide
July 22, 2024

I love this restaurant. This unique decoration and their lasagna as well

★★★★★
Local Guide
July 22, 2024

Very good

★★★★★
July 22, 2024

I visited the Old Spaghetti Factory a few weeks ago and let me say how AMAZING the service was. Specifically from a man named Max. Max s name tag said that he was in training, so my table and I weren t expecting much. Upon ordering, getting out food, and paying the experience was far from what we expected. Max went above and beyond with how kind, funny, and charasmatic he was. When I come again, I am asking to be sat in Max s area!

★★
July 22, 2024

We had unfortunately a poor experience with the location in Kelowna. The kids pizzas wasnt cooked, very little cheese and dry. The 2 other meals were average at best and the starter bread may as well have been sliced off as hockey pucks based on how hard it was. Waitress was good, the host was rude and unattentive.

★★★★★
Local Guide
July 22, 2024

10/10 would eat way to much pasta here again. Left super happy, supper fill. Jordana was a fantastic server

★★★★★
June 22, 2024

We love going here. The food is consistently good and at a reasonable price. Great place for larger groups as they can easiy accomodate them. The chicken parm is a favorite but spagetti with meatballs is always a go to meal.

★★★★★
Local Guide
June 22, 2024

Awesome flavourful pasta with a good amount of Gluten free options! Enjoyed it a lot will come back for sure!

★★★★★
Local Guide
June 22, 2024

Amazing. Ill put it like that. Staff are so friendly and the food is to die for. I love you guys

★★★★
Local Guide
June 22, 2024

Good food

★★★★★
June 22, 2024

The bread slaps. edit: the icecream also slaps

Local Guide
June 22, 2024

Dog food and redneck waitress

★★★★★
Local Guide
June 22, 2024

Nate was 10/10 service and food was amazing! We had a pretty big table and he was so attentive and polite!!

★★★★★
Local Guide
June 22, 2024

Everything was excellent! Great service, great food, we left stuffed and needed a pasta-nap afterwards. Didnt even have room for ice cream. Will definitely be going back in the future. Vegetarian options: Easy to have a vegetarian/vegan meal. Dietary restrictions: Gluten free options were available. Parking: Lots of space to park, we went at busy dinner hours. Kid-friendliness: Lots of families with young children were present. Wheelchair accessibility: Well spaced tables, no curbs or steps upon entering the building.

★★★
Local Guide
May 22, 2024

Food was okay and took a long time to come out. Lines are not painted in parking lot so cars were not parked properly and there was little to no parking in the lot at 6:30 pm.

★★★★
May 22, 2024

It has been great experience to go out to dine in with friends,family, however, when you take out, please make sure everything is in the paper bag when you pick it up. Thanks! Ribs or Stakes with spaghetti recommended.

★★★★★
Local Guide
May 22, 2024

Best value for you money. Soup or salad, bread and ice cream are all included with your meal.

★★★★★
Local Guide
May 22, 2024

Good quality spaghetti, nice sized portions of food served, friendly staff, classic atmosphere

★★★★★
Local Guide
May 22, 2024

Once again i thoroughly enjoyed the old spaghetti factory. Food was good, service was good, price was good

★★★★★
Local Guide
May 22, 2024

Mandatory spot for pasta while in Kelowna. Generous size portions, good staff and place is iconic. Food

★★★★★
Local Guide
May 22, 2024

The all included concept at The Old Spaghetti Factory is fantastic and truly worth it. The ambiance is beautiful, and the service is excellent.

★★★★★
May 22, 2024

honestly, i love dining here even if i dont come in super frequently, but if i ever get a craving for pasta of any kind this is my go to. food is well priced and delightful for the range of prices you get, and with the portion size, i always get to take some home for a midnight snack later. as for the service, being served by oskar might be the best part! he is attentive while also being positive and easygoing, a real gem of a server.

★★★★★
Local Guide
April 22, 2024

Went there for dinner last night. Super busy everybody was so friendly. Our waitress Lauren was incredible. She knew what we wanted just when we wanted it. Food delicious. Food : 5/5

★★★★★
Local Guide
April 22, 2024

We visited today for lunch and had great service! We were seated right away and we promptly ordered drinks and received fresh warm bread. We all had the steak sandwich and when one of them wasn t cooked to our liking they took it back to make it right. When we received the new steak it still wasn t cooked right, the server Bryan checked in and noticed it immediately and told us he d take it off our bill as the rest of us were done eating, he offered us a free dessert and when we declined he surprised us with $25 off our next visit. Thank you so much for the great service! We will be back!

★★★
Local Guide
April 22, 2024

It had been years since I d eaten at an Old Spaghetti Factory it was not as I remembered it. The spaghetti was fairly tasteless, it wasn t horrible but don t think I would go back again.

★★★★★
Local Guide
April 22, 2024

Family favourite.

★★★★★
Local Guide
April 22, 2024

Thank you so much to Sierra our server, and I didnt get a chance to grab the hostess name, but all around fabulous service!! Its my first time visiting BC, and my first sit down restaurant here, and absolutely 100% WAY BETTER service than I get back home. Prices were amazing for the portion sizes!!

★★
Local Guide
April 22, 2024

Appy was meh, but the lasagna was more like a $6 Zinnetti Mini Lasagna from Costco just shoved into a bowl, heated up in the oven and then you get charged $21 for it. Service was good though.

★★★★★
March 22, 2024

Highly recommended! Breanna is a great and friendly host. I really loved the food. It was so delicious.

★★★★★
March 22, 2024

Absolutely love going here. We had the best Chicken Alfredo with Mushrooms and Mascarpone Cheese Ravioli. It was so delicious! The waitress was very upbeat and friendly to talk to. The manager was very nice and said thanks for coming, and waved goodbye to us. I cant wait to return to try another item off the menu.

★★★★★
March 22, 2024

Alyssa made our dinner experience so wonderful! We will be back again!

★★★
Local Guide
March 22, 2024

Staff is exceptional. The steak was uneatable. They even comped my entire meal so good managment as well.

★★★★
Local Guide
February 22, 2024

Nice place, a bit dark. Food is tasty, the portions are large. Main was brought too early, when we still ate salads. Vegetarian options: Different salads are included

★★★★★
February 22, 2024

Above and Beyond! I ordered 2 take-out entrees (through SKIP) and, let me tell you, I was pretty disappointed when my seafood fettuccine alfredo arrived without any seafood. It was literally just noodles. I called the restaurant and spoke with the lovely Maddie, who was very apologetic and asked if Id hold for the manager. She came back to say he was busy with another customer and asked if she could take my info for a call back, which I received within 5 minutes. Stuart, the manager, was also extremely apologetic and said if he had a delivery driver on hed get another meal out to me, though I assured him that wasnt necessary, I thought it was just important they be aware of the error. He was very kind and said hed send out a gift card for me immediately, that could be used for dine in or take out, and would cover my entire order! He also offered to contact SKIP to get me a refund of the entree, which I told him I already had. Stuart and Maddie were awesome to deal with and very quick to apologize and offer a solution - they really have what customer service should be, nailed down! For that, alone, I would recommend the Old Spaghetti Factory Kelowna. Sidenote: our other entree was the Chicken Alfredo Ravioli and it was delicious!

★★★★★
Local Guide
February 22, 2024

Super

★★★★★
February 22, 2024

Probably the best place to go and eat in Kelowna. The service is always good the price is great value for your $$. We go there fairly regularly and it s always good. I like the fact that it s all included you get bread which is always nice and warm, you get soup or salad, your meal coffee or tea and ice cream for dessert. 5 stars for sure.

★★★★★
February 22, 2024

Great food, great pricing large portions.

★★★★★
Local Guide
February 22, 2024

We took our staff to the Old Spaghetti Factory for our Christmas Dinner and from start to finish the entire experience was nothing short of amazing. We love this location and it is our go to as a family. Parking: Spacious parking lot that is free to use Kid-friendliness: Kids options available Wheelchair accessibility: Easy and spacious access for wheelchairs

★★★★★
Local Guide
February 22, 2024

Excellent tasty delicious Pot-Pourri Spaghetti with Meat, Mizithra Cheese, and Marinara Sauce pasta I had at my buddies bday dinner last night

★★★★★
Local Guide
February 22, 2024

I love this place! My grandsons birthday. Hed never been!!!! Thank you so much !

★★★★★
Local Guide
January 22, 2024

Fun decor, fast seating, attentive staff, lots of parking

★★★★★
Local Guide
January 22, 2024

I have been to different Old spaghetti factories, and I like this one in Kelowna! I just wanted to thank Aiden for his great hospitality! Food

★★★★
Local Guide
January 22, 2024

The service was excellent. The food is sometimes inconsistent depending on what you order. Overall though it a nice quiet atmosphere perfect to go out to have a quick bite.

★★★★★
Local Guide
January 22, 2024

Incredibly atmospheric place! Very tasty and cheap mussels!

Local Guide
January 22, 2024

Too busy, I was next in line, and the host ignored me, serving the person behind me instead. Totally rude in my opinion. The pasta was sub par, the sauce was hearty, but not enough on the dish. Even the bread was not freshly baked, like the spaghetti factory of old in Toronto.

★★★★★
Local Guide
January 22, 2024

Extremely friendly staff and appropriately priced food.

★★★★★
Local Guide
January 22, 2024

Been 5 yrs since reviewing Old Spag Fac I call it. See below for my review from 5 yrs ago. Jan 11/24 was tonights visit... If you want good caring service and nice tasting food and with good prices, just head here! Stu and the owner are always good to us and to everyone else that we notice each time we are in. This is a top 5 choice for us in Kelowna! I just wished the tv could finally be a bit bigger to watch the Canucks. And to hear the music more or 5 stars for atmosphere and ambience too. (: Review from 5 yrs ago... Easily one of my fave choices of all restaurants in the Okanagan. Attentive service, good quality tasting food at super reasonable prices. Always a good choice! Added...Nov 16, 2018...still a great choice!

★★★★
Local Guide
January 22, 2024

Parking: Beside restaurant. Many spaces. Food

★★★★
Local Guide
January 22, 2024

Decent choices

★★★★★
Local Guide
January 22, 2024

You can always count on The Old Spaghetti Factory to be fantastic food, great prices, fun environment, excellent staff, and an all around good time. Has been for years and hasnt changed. When you have those basics in place, thats what make a restaurant great, and thats how they stay in business so long. Congrats OSF, youre one of the greats! Wheelchair accessibility: Fully wheelchair accessible.

★★★★★
January 22, 2024

Same as it was 40 years ago. Love it

★★★★★
January 22, 2024

DELICIOUS!! Bellini s! Very accommodating with lovely staff and amazing bartender! Went above and beyond to fix the hiccup we had. 10/10 recommend.

★★★★★
Local Guide
December 22, 2023

We brought 3 dogs to the patio. Good service and great food!

★★★★★
December 22, 2023

Thanks for a great evening for 8. Enjoy Food

★★★★
Local Guide
December 22, 2023

The restaurant was very busy. Our sever was a little unfriendly and was not smiling at all, maybe she d had a long day. Food was average, not as good as we had expected. My son had the lasagna, it wasn t very tasty. The pasta sauces were not tasty for all the dishes we ordered. Kid-friendliness: The restaurant is kid friendly, has a kid s menu.

★★★★★
Local Guide
December 22, 2023

This has to be the best value restaurant for families. Really great kids meals at excellent prices. My kids love the spaghetti and garden salads

★★★★★
Local Guide
December 22, 2023

Busy noisy place. Reservations recommended. Ang was awesome as our server!

★★★★★
Local Guide
December 22, 2023

It was very busy and the service was great, friendly, and fast. The food was fantastic.

★★★★
Local Guide
December 22, 2023

The food was alright, but the waiter we had was the best.

★★★★★
December 22, 2023

I really like the old spaghetti factory. This location in Kelowna was great. Servers were friendly and helpful and service was good and fast.

★★★★★
December 22, 2023

Great food friendly staff

★★★★
Local Guide
December 22, 2023

Very crowded

★★★
Local Guide
December 22, 2023

Very busy

★★★★★
Local Guide
December 22, 2023

Manager was very friendly - some of the best customer service weve experienced, despite the restaurant being at peak occupancy, very busy. The food was of perfect size and tasted excellent. It was fulfilling. Would recommend! Kid-friendliness: A fun kids menu is provided, with coloring and kid menu options

★★★★★
Local Guide
December 22, 2023

Our Waiter was incredible! And the food was fantastic!

★★★★★
Local Guide
December 22, 2023

Food was amazing. Service was great. Would definitely call to book a reservation as it is pretty busy there.

★★★
Local Guide
December 22, 2023

Place is dated and needs a scrub. However, the food and service are good and its a lower priced, family option, in a pricey town.

★★★
Local Guide
December 22, 2023

My daughter was visiting from Red Deer and I was tired of cooking so we decided to go out for dinner. She loves pasta so it was an easy decision to attend here. Let me start with the good things. Service was excellent (but they were not busy so who knows on a busier night). The everything included prices are a very good deal. Now, on to the food. I have been to the Old Spaghetti Factory here, and in Winnipeg, Vancouver, and in Calgary over the many years. Maybe my memory is faulty, but the food in my opinion has definitley gone down hill. We both had ceasar salad and they were extremely miserly with the salad dressing -- you could barely taste it. She had linguine with alfredo sauce and seafood. It looked good and she said she enjoyed it. I had plain old spaghetti with meat sauce. How could you get this wrong? Hardly any meat in the sauce, not enough sauce compared to the amount of spaghetti and I have never in my life needed salt on this dish but the sauce was so bland I had to ask for salt and pepper so I could add some to the sauce. To top it off, I had to ask for the salt and pepper there was none on the table. My favorite has always been the unlimited bread served with dinner. Once again, it was disappointing. Although it was warm, it was not hot how I remember it. And it was crumbly and flavourless, not at all how I remember it. Next time we go out for pasta I think we will be looking for a new place to try. EDIT: UPDATE to my recent review. Management reached out to me by phone today (two days after my original review above) and gave me apologies and promised to do better next. Some of my questions were answered satisfactorily as well. So perhaps my final review would not be as harsh as what I recently wrote. Well give them another try some time in the future.

★★★★★
December 22, 2023

Service was quick and the food was pretty good. Staff was beyond excellent. I think we had 4 people ask us how things were and if there was anything we needed.

★★★★
Local Guide
December 22, 2023

Gluten-free options for pasta. Nice to be able to sit down with the whole family and everyone can find something they enjoy. Excellent service even though they were busy.

★★★★
Local Guide
December 22, 2023

Always a good choice.

★★★★★
Local Guide
December 22, 2023

Love this place.

★★★★★
Local Guide
December 22, 2023

This place its amazing, the meals the staff really its so nice and professional. Love it.

★★★
Local Guide
December 22, 2023

Not really a good deal like it use to be. Can skip this place and find better deals. Nothing special about this place anymore

★★★★
Local Guide
December 22, 2023

We had great service, and you werent rush out. Had dinner with friends and it was nice to sit and talk without asking us to leave after the bill was paid.

★★★★★
Local Guide
December 22, 2023

Everything was great. Food, service, people.

★★
December 22, 2023

My boyfriend and I decided to go out for a date night and we decided to go here for the first time for him and first time in a long time for me. Everything was great to start, our waiter was great he recommended and amazing appy. My boyfriend got up to go to the washroom while we were waiting for our pasta to arrive, while he was gone a different guy brought our pasta and looks at me and says oh both of these are for you and starts laughing and I look at him and say no my boyfriend is in the washroom. I ve never had someone say something like that to me. It is rude to say something like that to someone. My boyfriend and I decided to get to go boxes and leave as I don t wanna be in a restaurant with someone that made a comment like that towards me. This is very unprofessional of the other waiter to do that. We still tipped our waiter as he did a great job. Our pasta was bland and didn t taste like alfredo.

★★★★
Local Guide
December 22, 2023

Hasnt changed much in years, except the price Parking: Easy access, great parking Food : 3/5 |

★★★★
Local Guide
December 22, 2023

Always a great value for the price, If you dont drink alcohol, then every part of your meal is covered in the one price. Great cheesy baked lasagna, seafood fettuccine and chicken parmasan. The warm loaves of bread are a great starter, (always included)!!!

★★
December 22, 2023

I ordered fettuccine Alfredo and it was actually a spaghetti noodle and they didn t give me the ice cream. So sad.

★★★★★
Local Guide
December 22, 2023

This is the best restaurant to dine at in Kelowna if you have little kids and/or food allergies. We dine here at least once a month with our extended family - 6 adults, 2 toddlers, and 2 babies (one with allergies to dairy, wheat, soy, egg, peanuts, tree nuts, banana, avocado and melon). Staff are super patient with the kids and always let us order their food immediately to avoid the hangry threenagers. Staff is accommodating to our multiple food allergies and are so careful to ensure that my son and I can dine safely. And they do it with a smile! Cant say enough about this location. Thank you for your dedication and commitment to your customer base. You are a cornerstone to family dining in Kelowna. Dietary restrictions: Offer dairy-free, wheat-free, egg-free, soy-free, peanut-free and treenut-free options.

★★★★★
Local Guide
December 22, 2023

All the staff was very friendly, the time between taking the order and delivering the food was fast, the taste of the pasta, meat and lasagna was very delicious, the taste of the soda did leave a little to be desired. The price is fair, the portion is good. Parking: Parking is at the rear of the restaurant

★★★★★
Local Guide
December 22, 2023

First time being in town and I would suggest this place to everyone, from outside looks dead but when you walk in you realise every table is taken, food is really good and affordable, with every bite I was like wow this feels like comfort food it was so good, I would perhaps next time substitute my green salads to a onion soup, service was amazing my server was always so happy and went above and beyond all the time, she made sure everyone was taken care of and made sure everything g was right and good when we got it. Breanna is incredible she deserves the reconization she definitely one of the best servers I have seen around the world. I travel and eat out at many restaurants around the world and by far her experience is one of the best. Vegetarian options: Beyond meat stuff and other options Dietary restrictions: Will adapt to all situations including lactose Parking: Parking behind building Kid-friendliness: So many places for kids, plenty of booths Wheelchair accessibility: Has a slow rising ramp

December 22, 2023

Worst lasagna Ive ever had . All you could taste was garlic.

★★★★
Local Guide
December 22, 2023

Ive heard people say they dont like it, but I love pasta, I love the included salad and ice cream, and the service is friendly

December 22, 2023

Ordered a steak dinner they came to me after my salad and told me they had no steak so now my intire tables being served I have nothing they ask me to order something else my meals ruined they have the nerve to charge me for my salad and the Manger starts to argue with me about a 4 dollar salad they have lost the business of all of us never again

★★★★★
Local Guide
December 22, 2023

Food is absolutely amazing. Service is friendly and quick. I did find it is loud, so not the place for a romantic dinner... but definitely a place to visit

★★★★★
Local Guide
December 22, 2023

I suppose alot has changed in the last time but i have to say this is one of the worst meals ive had 52.00 for what we got and was so disappointing and cold as well... we ordered spaghetti with meat sauce, and chicken parm, the salads were brown and yellow, the bread loaf should have been wrapped in tin foil cause it was hardened and wet attached is the quaity we got! Not impressed

★★★★★
Local Guide
December 22, 2023

Great food, great ambience and great service.

★★★★★
Local Guide
December 22, 2023

The food and service is amazing!

★★★★
Local Guide
December 22, 2023

Love it here and food good and prices are decent, service has always been great. Keep up the good work :-)

★★★★★
Local Guide
December 22, 2023

Great place and service definitely go again

★★★★
Local Guide
December 22, 2023

The Pot-Pourri Spaghetti with Meat, Mizithra Cheese and Marinara Sauce was fantastic Wheelchair accessibility: Two stalls available.

★★★★★
December 22, 2023

Arrived at 5:50. They were pretty busy. We were told we had about a 30 min wait for 2 of us but we ended up waiting 50 mins instead. They kept us updated throughout our wait asssuring us they were working hard to get us a table. When they seated us, we had exceptional service throughout our whole dining experience. From the hosts to the servers and kitchen staff, we commend you all. Great job! We will be be back.

★★★★★
December 22, 2023

Came last night for a friends birthday. Food was so good and service from Jen and Jenelle was fantastic. Always hard to deal with a large group especially when some people always find something to complain about but they did a great job.

★★★★
Local Guide
December 22, 2023

Their food tastes like ready-made food. It feels like they buy premade food from cosco and garnish it a little, then serve. Its a good deal to have all included menus, and the price is affordable. Food

★★★★★
Local Guide
December 22, 2023

:) Delicious Pasta Dinner...Bon Appetit Great Team of Employees! Thanks for Canuck Hockey Game lol Food : 5/5

★★★★★
December 22, 2023

Always a hit! Great service through and through. Scott was so kind and helpful.

★★★★★
Local Guide
December 22, 2023

Had a wonderful experience. Totally forgot to take a picture before we started eating. I had the manicotti and my husband had the tortellini. Both were hot and delicious. Waitress was super nice and didnt have a problem accommodating our 9 month old. We will definitely be returning.

★★★★★
December 22, 2023

Great deal for a nice lunch. Love their warm bread with soft garlic butter that comes with every order with no extra charge. Staff was friendly and bill was very reasonable. One of the few places left to have a great lunch without breaking the bank.

★★★★★
Local Guide
December 22, 2023

We had a great experience there today from the moment we entered. Olivia helped get us on the waitlist, managed multiple groups of people arriving during the busy evening rush and maintained a professional and positive attitude the entire time. We had the pleasure of being served by Kelsey who was fabulous and took great care of us at our booth while also managing the busy demands of the bar. Another highlight was our family being able to use both the washrooms and having step stools provided for children a nice touch that I m glad someone thought of. We will be back again after such a positive experience.

★★★★★
Local Guide
December 22, 2023

Ive been here a few times now for birthdays and such, and its always been a pleasure eating here! Despite how busy it can get, the servers have always been fast and attentive. The food is great! Very large portions, perfect to take home :). The interior is quite pretty too, with classic Italian themes like paintings, antique looking furniture, and iron fence accents. Definitely a go-to place.

★★★★
Local Guide
December 22, 2023

Food was not as good as I expected, but the service was good, and the cost was reasonable.

★★★★★
Local Guide
December 22, 2023

I had spaghetti and meatballs. It comes with nice bread and garlic butter. Enough for two meals. Yum Parking: Lots of parking. The place was full

★★★★★
Local Guide
December 22, 2023

Went there for my birthday dinner and the food was perfect,waitress was friendly, attentive and was always available if we needed drinks,bread etc. The inside of the restaurant was a little drab,noisy and it just needs a facelift. Food

★★★★★
Local Guide
December 22, 2023

Very impressed. Food was amazing, service was great. We will definitely be back to try different items!

★★★★★
December 22, 2023

Absolutely delicious food.

★★★★★
Local Guide
December 22, 2023

Always a great meal with a good price point.

★★★★★
Local Guide
December 22, 2023

So good ! Parking: Lots of parking Food : 5/5 |

★★★★★
December 22, 2023

Jeanelle was an unbelievable server. Her menu knowledge and recommendations were on point!!! The lady needs a raise! Also shout out to the kitchen for some amazing Italian cuisine

★★★★★
Local Guide
December 22, 2023

one of my go tos whenever I visit a town that has one.

★★★
Local Guide
December 22, 2023

Im not sure why everyone raves about this place. Seems like a pretty typical wannabe Italian restaurant. Food was actually pretty bland. Service was good and fairly efficient. We wont be returning though for one sole reason: autogratuity. Automatically adding a tip to the bill is a scam and shouldnt even be legal. The fact that their company cant be bothered to pay them a decent wage isnt my problem (I dont even make a living wage in the first place!). Then the machine asks AGAIN for a tip. Its extortion! Remove the autogratuity (and pay your staff properly) and Id consider going again.

★★★★★
Local Guide
December 22, 2023

Great value for money ! Love the French onion soup and shrimp appetizer. Food

★★★★★
December 22, 2023

Nice place to meet up with the relatives, good food good service and friendly atmosphere prices are reasonable and food was good enough to eat (have been to a few lousy places recently) the staff was very professional and friendly and made the experience better then expected. Another nice visit for lunch

★★★★★
Local Guide
December 22, 2023

One of two restaurants in Kelowna where we can assume that seone went to business school. Realistic pricing, excellent food, and free refills. Watch for that minimum 20 percent tip. I give my 10 percent and not more since food prices always go up.