300 King St E, Kingston, ON K7L 3B4, Canada
Whether you're dining around our table or yours, make every occasion a special one. Visit our website to book your table or order takeout online.
I love the location of this Keg; conveniently nestled in Kingston’s market area near the water. The architecture of this building is beautiful as are the surrounding buildings! Our waiter was friendly and eager to make our night a memorable one at the Keg. The food was on point, as one would expect from this chain. We were surprised and thrilled to see they had added a few new dishes to their menu! The food was scrumptious, the service was outstanding, and the addition of a beautiful rainbow was a perfect end to a great evening!
Best Duck Confit We would celebrate our Anniversary with the recommended days special of Duck Confit & it was hands down one of the best if not the best Duck Confit ever! The Waitress was attentive and very pleasant and even offered up a slice of the famous “Billy Miner Ice Cream Cake” as a special Anniversary treat! The special desert was also to die for…….. Thanks to everyone at the Keg for coming through on our special day!
The Keg is very popular for steaks if you don't already know. My personal favourite is the "baseball" sirloin. It is served medium rare. The best! I always order the classic with twice baked potato and a wedge salad. The blue cheese and bacon on the wedge salad just add perfection. I also ordered an espresso martini. It was a great pick me up as a dessert. If I did get dessert, the Billy miner pie is everyone's favourite. I highly recommend it. Enjoy.
The food speaks for itself! for sure! The Keg has a great reputation for good steaks, sides and the Billy Miner Pie! Our visit last week was amazing with the food AND the service. We had reservations for 8:15pm and didn’t get seated until almost 9pm because the table before us was comfortable. BUT the manager was very aware of how long we waited and came to apologize and offer a nice compensation. They didn’t have to do that but they did and it was impressive! We were there for my son’s 17th birthday and having a good family meal with our daugther going to Queens! It was a nice evening and really appreciated the attention we received from the Keg staff in Kingston on Sept2/2024! Thank you! We will be back!
We strongly recommend visiting this The Keg location, the staff is very attentive and chatty and makes the whole experience quite enjoyable. Food is great, something you come to expect from The Keg and you won’t be disappointed. Even if you have an issue with one of the food items, if it wasn’t prepared to your liking, they would rectify that! They have a decent patio for this location, close to the street but still a bit secluded.
Everything was perfect. Steak cooked to perfection. Blackened chicken tasted really good. The service by our server Josh was amazing he was very polite and hospitable made our experience wonderful. Love the ambience would highly recommend for a date night.Also try their billy minor pie it’s one of amazing desserts I have tried.
Visited this establishment the other day to celebrate a friend’s birthday. Our server (I think his name was Trevor) was very kind. He patiently took our orders and was mindful of possible dietary restrictions and allergens. The fresh complimentary bread was absolutely delightful- I think I could have a whole meal of just the bread and butter. However, my appetite was cut short by the garlic cheese bread (first photo). I’m not sure if it’s just me, but it was overly salty and something about the smoky taste lingered in my taste buds and almost ruined the taste of everything else I ate afterwards. I ordered the Keg burger, which I know was delicious but the taste was off because of the lingering taste of the cheese bread. I only mustered one bite and ended up taking it to-go and enjoyed it for left-overs the next day. Another server (not sure of his name) kindly insisted on packing it in the box for me, which I thought was a nice addition to the rest of the great service. We also had our waters refilled throughout our meal without having to ask (a must for me) and we got tasty little chocolate mints at the end. Was overall a great experience with my friends but I would advise against the cheese bread if you have sensitive taste buds!
This is the first time in a long time had beyond slow service. It took forever to get drink order. They brought the order out with the appetizer. The restaurant looked like it was maybe at 50-60 percent capacity, it wasn’t overly busy. There seemed to be lots of staff. The server was friendly, the food was amazing and the prices are better than reasonable. We would go again, all I would say is maybe bring the drinks and bread out within a reasonable time frame. I’m not a picky person if you look at my other reviews almost all of them are 5 stars. I don’t like being critical of service as we appreciate the hospitality industry. I expect allot more from the keg. The only other comment I remember going here 10 years ago and I don’t think it has changed. We thought there was bread crumbs on the table but it was chips in the table top paint. The place is great location and nice atmosphere but time for a refresh.
Nice and cozy place the vibe is giving elegant tavern and the food is amazing the French onion soup and the ceaser brushless sprouts are top tier
Our waitress Faith was amazing. She truly made our 45th. anniversary a special night. Honestly, between her service, the champagne, the meal, and the dessert, we couldnt have asked for more. Hopefully, she will be our waitress next time. Many thanks!! Vegetarian options: I had the blackened chicken, Delicious!!!!!
Me and my boyfriend celebrated our anniversary at The Keg in Kingston and Our server was Cassandra. We had a wonderful experience all the way through- food and drink was amazing and service was exceptional. Cassandra was lovely to talk to, incredibly quick and honestly one of the best servers I have ever had. Will most definitely be returning :)
The manager Richard is a 15/10!! Our large group of 18 came last minute after another reservation fell thru. Richard and the keg team accommodated us to the nines and we all had the most amazing time! He was so sweet and understanding and even offered our first round on the house to make up for our unfortunate start to our evening (with a different restaurant). Shout out to our server Alicia, she is a rockstar and we love her so much!! Our experience tonight was so amazing and we will now be booking every single birthday get to together at the keg
Had a great time, very friendly staff
Good tender steak, which seems to be getting harder to find. Maybe not ideal for single dining, as it s more of a loud sports bar atmosphere
We were a party of eight with a reservation a week in advance I requested a professional server and was quickly shut down and told we would be taken care of.we were not our server nested up 3 meals and I observed a lot of empty glasses.my meal was served with yorkshire instead of golden brown it was grayish black way overdone should have gone in the garbage the bake potatoe was overcooked then served barely warm good way to make people sick.even though we arrived a half hr after opening the washroom was filthy and reeked of urine...so u have some issues.
The food was honestly quite amazing. I had a fillet minion and I truly loved it. My only concern is the time it took to receive the food It was just a little bit too long for my liking but honestly it was still worth it. Also, the price is a bit high compared to other places Ive been to with similar quality of food but I still liked it. Kid-friendliness: Please dont bring a kid that has an history of screaming inside restaurants.
Excellent food, atmosphere and wait staff. Henry was most attentive, thank you
Special place for special occasions
Salmon is great
Standard Keg fare & overall experience. The Keg special was generous & the top sirloin steak was well cooked. Get a table by a window if you can as the other seating feels dark and dingy. Very nice washrooms.
Great food and some lovely Canadian wine. The finishing touch was the ice cream cake they brought at the end because it was my birthday!
Wheelchair accessibility: Not accessible. Food
Thank you so much Justin for great service
Our server Artel went above and beyond. My husband and I had a wonderful experience at the Keg tonight because of him. Artel was awesome and super attentive to all his tables, despite it being a full house on a Saturday night.Food and drinks were great as usual, but service really stood out as exceptional. Thank you for the wonderful night out! :)
I like to think that the Kingston Keg is the best Keg Special shout out to Artel. Made our dining experience awesome, fun to talk to, and just overall a good dude. Food : 5/5
Haven t been to the Keg in a few years. We arrived and we re taken to our table immediately. The space hadn t changed at all and could use a refresh. The waitress was attentive and friendly. We ordered an Inniskillen Red wine and they brought us a small loaf of freshly baked bread with their whipped three cheese butter. It was really great. Followed that with the Gruyere mushroom dip with tortilla chips. It was also great! A good number of tortilla chips. Often with dips you need more of the dippers but not in this case! For our mains, we ordered sirloin steak Oscar. My wife had mashed potatoes and I had fries. Both steaks were cooked perfectly. I m not sure how the shrimp and scallops were prep d but grilling or pan searing them would have been better. Bernaise sauce was great, green beans were perfect, fries were good and the assorted grilled vegetables were great. There was some grizzle in my steak however, it was really tasty and consistent with Keg steaks I ve previously enjoyed. It was a lovely evening!
Tried to dine in ! 8 tables in the place and still waited over 10 minutes and didnt receive a drink , for 60 bucks for a steak dinner and zero service, no thank you !! Never again ! Pilot house it is and fantastic service here too
We recently went to the Keg here in Kingston & had Reg as our server - fantastic service & experience. It is so refreshing when your experience is as great as the food. Thanks again!
Great service and typical Keg outing.
Great atmosphere. Food was mediocre for a keg.
Super friendly staff
Overall nice experience. Excellent food & service. Ambience average as too many people in small area. Noisy. Little on expensive side.
My wife and I attended the keg in Kingston for 34th wedding anniversary. We sat on the lounge side as reservations on the dining side of the restaurant for a full. A lounge side has a very cozy/ send me a warm atmosphere. The food was great, the wedge salad is a meal in and of itself. Our hostess Rachel was probably one of the best servers weve ever had. I noted that she was attending all tables professionally and attentively. It is a little pricey at The Keg but the food is always the best and because of the fantastic service we left a great tip.
2 large groups in at the same time we arrived and the service was excellent as was the food. Highly recommend.
Amazing food. Faith was amazing Will return again Food : 5/5
Slow to get our food.
always amazing!
Went for our anniversary, and the staff was very friendly and patient with us :)
Great service, location and atmosphere. We all had top sirloin steaks. Perfectly cooked, but they all had lines of fat thru them which we dont expect from a good top sirloin cut at this price. Twice baked potatoes and sides were tasty. Food : 3/5
I recently had the pleasure of dining at Keg, and I must say, it was a fantastic experience from start to finish. The atmosphere was amazing inviting and vibrant, making it the perfect spot for a meal with friends. Upon arrival, we were greeted with a warm welcome that set a positive tone for the evening. We decided to order the grilled salmon with garlic mash potato and it did not disappoint! The fish was cooked to perfection and bursting with flavor; it was truly delicious. My friend also enjoyed their meal, and we both left feeling satisfied and happy with our choices. I highly recommend The Keg to everyone looking for a great dining experience. Its a place where good food and excellent service come together beautifully!
Anglo Canadian bar restaurant atmosphere guaranteed it was charming I enjoyed it
I go here atleast 12-15 times a year. Love it there. Meals are Always Made the way I want. Always checked in on and the bread and everything is good.
Good restaurant. Good food. Service We really like Keg in Old Montreal, we really liked the one in Kingston.
This is the worst Keg experience Ive ever had. I have ate at almost a dozen The Keg Steakhouse + Bars across Canada.
Perfect!
Lovely table overlooking City Hall Square and friendly service. The Duck Confit on the Fall menu however, was disappointing. Very chewy and stringy, not what was expected and the rich brandy sauce was more like a jelly than a sauce. The fresh pot of coffee promised was only warm at best. This was acknowledged by the waiter and happily returned with a hot mug of coffee. Overall a nice evening out but a disappointing entree. Thankfully it ended on a sweet note of Sticky Toffee Pudding which was a good rendition of the classic English dessert.
Had a fantastic experience. Noah was an amazing server who helped make it memorable. Would highly recommend.
Had a fantastic meal here with my wonderful wife. Walked in off of the street and was seated within 10 minutes. The service was fantastic for our entire visit, enough so that we were almost convinced to move to kingston lol The atmosphere was a wonderful setting for a quiet intimate meal, and the kitchen certainly delivered. Lobster and steak make a wonderful pairing. Would highly recommend this facility to anyone, and we will return next time we are in town. Thank yiu to the staff at the keg for such a wonderful dining experience. Dietary restrictions: Our server was very clear regarding what was in our food, and happy to help ensure our dietary restrictions were being met.
We had THE BEST time at the Keg! Drinks and food were great and vibes were unmatched. Our server Justin blew us away with his charisma! Justin--it was the best and most fun service weve ever received. Thank you Keg!
Our server, Brandon, was great. The steak was cooked perfect.
One of my favorite restaurants to visit in kingston Ontario. Food is always perfect, service has always been energetic and exact. Great place for a quiet intimate meal.
A great evening with friends.
They never cease to be amazing here. The staff are all friendly and helpful, and the food is always phenomenal! I love it here!
Great prime rib classic
Dietary restrictions: Extremely cautious with peanut/nut allergy restrictions. Incredible service Food
Great food in a very warm and welcoming atmosphere.
Wonderful dinner and great service from everyone. A special shout out to our waiter Artel who made my husband s birthday dinner that much more special. The manager came to our table personally to ensure everything was perfect. Thank you.
Great food, service, and location.
Great food, amazing service, and lovely atmosphere at this place....5 stars
Always good never disapoints
One of the worst keg experiences Ive had in my life. I was excited to show my wife and son The Keg experience which I have highlighted many times and boy did it fall flat. Im not sure if its this locations standards or the server. It felt like the server wanted to be anywhere but there and when they did come to our table they kept looking around the restaurant, almost as if I was inconveniencing them by being there. Multiple times things were forgotten. Telling a child you are bringing them crayons and snacks and then bringing nothing is unacceptable. Continually forgetting if I want a drink. Not asking my wife if she wanted a drink. Letting us sit for about 30-45 minutes unattended. I had to ask for my own dessert as it was not offered. Even my steak was undercooked but totally tolerable. Overall the service was below par to any keg experience Ive had. This was our first time at this location and it will be tough for me to want to visit this keg again.
We had a really nice meal in Kingston. The menu and quality of the food is so consistent between locations. There is no onsite parking here but there is a big lot a few meters away. We always order too much food when. We come. The Caesar Brussels Sprouts are so good and now a part of our regular order.
Nice restaurant, very friendly waitresses. Steaks overcooked.
Another terrific KEG restaurant in Kingston, Ontario.
Best steak and best service around! Our waitress was awesome and the manager was pretty cool too!
Dietary restrictions: Offered gluten free option for one person in our party. Food
I go to the Keg every year for my birthday in Toronto I came and they were informed my birthday But maybe they forgot Usually you get a Billie Miner pie slice, never got it disappointed Ordered Caesar salad with chicken breast and the chicken was a little dry and not seasoned Still love the Keg though
Superb food, impeccable service, atmosphere and comfort and very reasonable value for money. Pleasant childrens menu with raw vegetables and smoothies. I highly recommend
Amazing atmosphere and food. The service was top notch!
Could have gone anywhere in town for my birthday dinner, but chose the Keg. Our waitress had three tables and asked if we were there for a special occasion. We told her we were there for my birthday. She didn t bring us a birthday cake as every other year.. and asked us F we wanted a dessert menu asked for my bill at that point and left
We had a great experience! Our server was Sophie (I believe) she was full of energy and provided great recommendations.
They reopened their covered patio for us after a major downpour so we could have dinner while out with our dog. We were the only table seated on the patio for the entire evening and our server checked on us regularly when another downpour descended on the area. The food was delicious and they delivered a slice of ice cream cake for our daughter s birthday. A hearty thank you to the Keg team.
Great food friendly staff
Had a reservation for a larger group, we had to wait a bit as they were busy which wasnt a big deal, manager made sure to come see us apologized multiple times and provided some free apps for the table which wasnt necessary but certainly appericated. Food and service was great.
The keg is no longer a higher end dining experience. 2nd visit in 3 months. Early dinner at 4:45 bar side. Service is slipping hard or maybe they dont train people on how to serve anymore. 15 minutes to get a beer while the bartender talked to off work coworkers at the bar and no bread to fill in the time either. My Ceasar salad came out 5 minutes after my wifes crab cakes were served. Took another 5 minutes to flag someone down as my meal was incorrect and no one ever came to see how it was. To finish the guy brought the bread we were supposed to get at the beginning after we had finished our mains. Honestly everyone running is avoiding eye contact as much as humanly possible. Not having one main server is also weird unless it was the girl who took or order and payment, but otherwise a weird service.
Been disappointed the last two times. Recently ordered the sirloin with crab and lobster. Had like 4 pieces maybe of little pieces of seafood. Very little hollandaise. $54. I could do better at home. Our server was great but really disappointed in the quality of the meal.
Definitely a fantastic meal. Service was excellent. Enjoyed the crab and sirloin special.
Havent been here over 10 years. It was magnificent. Food was excellent service was great
Our son chose the Keg as his birthday dinner. We were all thrilled with the food and experience.
Always a delicious meal.
Amazing Date Night! The food was amazing, my husband got the Spring Special with a sirloin steak and snow crab. I got the sirloin steak with shrimp and scallop Oscar. They were both delicious. Service was great!
Our server Faith was very friendly, quick, and professional. A perfect environment to be able to catch up with a friend
Consistently good. Pricey, but thats expected.
We are writing this review to give a special shout out to the manager Richard. We arrived to celebrate a special dinner for our daughter, but unfortunately faced some challenges in the service. Richard came over and apologized profusely and then completely turned around our dining experience with attentive care and Above and beyond service and kindness. Richard made Sure to make our dining experience unforgettable, and positive and we are grateful for his hospitality. We will definitely come back to the keg, especially to see Richard!
Dined with my daughter and wife at the Keg having pre-booked a table online. Process was easy. Free parking was available. Our server was Justin, an amazing and well informed gentleman. I had the blackened chicken with the garlic mashed potatoes. My wife had the 10 ounce Prime Rib (Medium) and daughter had the Keg Burger. Our compliments to the Chef! With pre-dinner drinks and lots of homemade warm bread and garlic butter there was no need to order an appetizer. I cannot wait to have another quaint meal with my favourite ladies at our local Keg.
Great place for dine in. I had a great time here for a company dinner at this place. The appetizers were really spot on with the drinks. The staff was great and the steak was really good.
KEG never disappointed me. The food is delicious and the service is excellent. Parking: KEG in Kingston doesn t have a parking lot. You have to find a street parking. Food : 5/5 |
The Keg in Kingston always makes our meals perfectly. Service and food was excellent, once again. Will be back.
Parking: Hardly any place to park. If you get a space a block away, count yourself lucky! Food
We chose the Keg for our 31st Anniversary on April 24th. Richard and Stewart were both amazing and The food was amazing. Friendly, attentive and fast service. We are extremely happy and will definitely be going back.
Awsome meal. Great service with a smile from Caleigh. Make a reservation.
Exceptional as always. Joel was the GOAT! Looking forward to our next date night
My family and I went tonight to celebrate my nephews school achievements, I m telling you this was the best experience of my years of dining out! Justin our waiter was the best waiter I ve had ever!!! The manager came over to our table to chat and apologize for a small meal mishap, wasn t that big of a deal really but in return gave us dessert free! I just wanted to let people know to go here you will not regret it! Great meal & amazing service. Thank you keg!!!
The food is always good at the Keg. Ive been to this location several times, and theyre consistently on the mark and worth the price. What truly stands out is the service. We sat in Romeos section, and he was friendly, witty and on top of everything. Ill always, gladly eat at the Keg
My wife and I got food poisoning, may have been the shellfish (lobster and scallops). Servers were kind but the food did take longer than expected. My steak was overcooked.
We went here May 11 for daughters birthday,There was 8 of us,The food was amazing,Trevor our waiter was top notch,Husband has a garlic allergy and they were so accomadating to him,Chef even brought out his dinner,Highly recommend
All of our steaks were all over cooked. Potatoes were raw. Worst Keg Ive ever been to. Food
An awesome meal. Fast, friendly service. Checked on us regularly.
very clean and staff is amazing. Food was amazing
Great food and most importantly perfect service
Waitress was fantastic
Advisable. Good cuts, good service and good atmosphere.
We had a slightly rough experience food and seating wise, but our server Ethan was wonderful and made the entire experience better. Ethan specifically really saved our night!
Have been to this location about 5 times. The food is consistently excellent however she service also consistently lacks. We always have a reservation and we always wait for 10 minutes in the lobby to be seated. Additionally, it seems that every step through the dining experience just takes so long. From getting the drinks, to the food coming out, to the plates getting cleared and desert being brought out and getting the bill afterwards. To go have a similar experience at another restaurant seems to take about 45 minutes less from start to finish. Im not concerned about the time spent at the establishment but the amount of time waiting for the next step is excessive. Im beginning to think I may go elsewhere for a steak dinner.
Second time at this location, and exceeded my expectations again. Our server Harry was absolutely wonderful! Made the experience that much better.
Our server Harry went over and above to give us a very enjoyable evening meal!
First let me start off by saying, the reason for the food 3 stars was not the best that night unfortunately. Ive been going to The keg for many years for familys celebrations and somethings just for dinner. Ive been to many of The keg restaurants throughout and in my opinion they all have the most amazing staff, from the cooks, to the management and especially the servers. Now that being said, Id like give a shout out to our server Kayleigh who delivered amazing service to us on our anniversary Saturday night in Kingston and thank you to the manager on duty for being so kind and thoughtful. See you all again soon Thanks, Lisa
Josh, our server, made our evening! The food was very good ... the service was excellent! Looking forward to our next visit!, Vegetarian options: Nice choices ... meatloaf was good!
Great experience, great food, excellent sevice.
Our server was amazing. Great energy added positive vibes to our night which is great on Friday night after long week at work. Food was good.
The Keg is our go to place for celebrations! We always enjoy our meals to the fullest here. Shout out to our server Joel, top notch! The steak was cooked perfectly, the blackened chicken had so much flavour. Can never go wrong with twice baked potato. The Billy miner pie to top it off is a nice touch and certainly shows the kegs appreciation for customers choosing to celebrate there! Highly recommend.
One of the better Kegs Ive eaten at... everything was really good
Great stuff would go back. Waitress was amazing. Thank you. Dietary restrictions: Asked no pork. They delivered Food : 4/5 |
Food was good garlic bread is amazing the only thing i have a issue on food was way way to salty and the restaurant to small we were crammed in a both that wasnt mean for bigger people that we had in our party
Every time i ve been to the Keg in Kingston i ve had the pleasure of being served by Jill. She makes the experience memorable and enjoyable each time. Such a kind girl - only great things to say about the service!
Reliable and trustworthy. Seldom less than fine.
I come here once a month to eat prime rib. I forgot an appetizer when I picked up my meal today. When I came back again, the store manager and staff gave me the greatest help and support. A very pleasant experience, will keep coming back
Just opened after renovation.
Excellent service by Sonya! She put yo with my good friend and I requesting her to take photos for my birthday celebration. Its been a while since Ive seen such great customer service and a real atmosphere of genuine pleasure to serve you attitude! This Keg location is great and have friendly polite staffed and clean washrooms! Thank you again!
This was our first dining experience at The Keg at 300 King Street East, Kingston. We were celebrating a later dinner for my husbands birthday, being seated in the bar section at the back corner. We waited almost 15 minutes for a server to come to our table. Our server (employee #74) was happy in taking our entire order and told us that our choice of New Zealand Stoneleigh Sauvignon Wine was not available due to difficulties getting this wine. She suggested a comparable white wine also from New Zealand, having us taste test the wine first. After her leaving the bottle at our table, we read the label and it was from France. The food / kitchen servers were true Keg excellence with our escargot app and favourite Keg burger. Asked our server for extra fries, but it didnt happen. We even had to ask another server for glasses of water. We didnt see our server again in the bar section or at our table until she dropped off the bill and birthday dessert to go. Another 10 minute wait and no-show at our table to pay by credit card, we ended up going to the bar to try to pay there instead. The bar keeper was unable to process it and had to get our server to come to the bar to complete our transaction. Unfortunately a disappointing server experience at this Keg, especially for a birthday celebration.
Outstanding service from our server Megan. Their knowledge of the menu was impressive, and they offered great recommendations. They were attentive and ensured every detail was perfect which enhanced our dining experience. Food and drinks were also great. Highly recommend the Keg!
Our server Jordan was such a doll. Please give her a raise. The steak is very delicious. The water closest is very clean. Will be coming back Kid-friendliness: Very kid friendly
I visited the Keg Jan 2024 with a group of 7 to celebrate a birthday. My experience was 3/5, mediocre at best. Below I will detail why I gave this rating. In short, my experience did not equal a fine dining experience nor the price of the meal ($150 for 2 keg classic dinners including tip). I don t plan to return due to the price being overly inflated and not equal to the quality of food/ experience. As well, I will not be returning based on my experience with the bathroom. Service The service was excellent and honestly what saved this review. Our server was attentive and proactive, she even offered to take our photo for the special evening. One person at our table had an allergy and all staff ensured food safety and took it very seriously. Food The food was mediocre. I ordered the Keg Classic Filet Mignon. My steak was over cooked and a little dry/tough. Others at the table experienced the same with their cuts. My dinner was meant to feature mushrooms and my choice of accompaniment. I received 5 tiny cremini mushrooms, beets and broccoli. This was not what I was expecting, nor what was detailed on the menu. I was disappointed with such few mushrooms, considering this was meant to be the featured side to compliment the meat. I do not feel like this meal was worth the $57ish (before tax and tip) which it was listed for on the menu. Keep in mind my meal total came to $75 with tip, no drinks. Additionally, the kitchen staff apparently did not take proper precautions in preparing an order for someone in my group with an allergy, but it was luckily caught by the kitchen manager before being served at the table. Again, the staff were fantastic and this slip up was handled very well by both wait staff and managers. Restaurant & Atmosphere This restaurant is crowded and loud. For that reason, it does not lend to a fine dining experience or atmosphere. It seems like they are more focused on serving quantity (more customers) to then reap a higher profit than they are concerned with a quality dining experience. It is also incredibly difficult to find parking at this location. Bathrooms Bathrooms are awful. They are in desperate need of renovations and regular maintenance (ie soap refills), at the very least the pipes need to be fixed so that water doesn t leak out when the toilet is flushed. There was only 1 soap bottle split between 2-3 sinks, and it was filled with watered down soap that didn t even lather. Absolutely disgusting. I interpret this to mean that every person (including staff) who used this bathroom was unable to properly wash their hands, and therefore dragged bacteria and germs into the dining area. For a fine dining restaurant like the Keg, I would ve expected quality soap for each sink. As they say, the bathroom is a reflection of the state of the kitchen. I will not be dining here again.
Went to the Keg for the first time, we had reservations but still took a while to be seated. Once seated our server was very pleasant and helpful . The food was amazing and at a decent price. We will be back. Food : 5/5
Always a great meal here, with outstanding staff that are fun. easy-going, and a smile on their face to serve you
Romeo was an amazing server! The food definitely was Not the best. Cold potatoes, cold prime rib and onion rings were phenomenal but again cold.
Never disappointed
Service was really good!
Joel and Artel provide amazing service and the food is always perfect
Service was good. The food was not as good as I remember it to be. My partner had the blackened chicken and enjoyed it. The Caesar salad had little dressing , very dry. Steak was ok , overdone, have had much better at other restaurants.
My partner and I s first experience at The Keg in downtown Kingston and we were not disappointed. Beautiful establishment and amazing customer service every step of the way. Our server Joshua, was very friendly, attentive and sweet and made our night that much more enjoyable. Food was excellent. We ll definitely be back!
Went for my birthday and, as always, they didnt disappoint. Everything was delicious, fresh, and made to order. One of my, if not THE, favorite restaurants in the city
Hello, On February 1st, 2024, I placed a pick up order (45680049) for 8:00pm. I arrived at 7:55pm and was told to wait in the seating area. At approximately 8:15 a female manager brought my order and apologized for the wait. I drove 4-5 minutes to the Marriott Residence INN. When I opened my bag I noticed my appetizer was missing and I received bread, which I checked off no. The steak was also not warm but cold. The manager was notified and I gave my email for a gift card, no email was ever received. Please ask your management to quality check the meal and items ordered. Also a quick follow up to check in about the gift card and to give some feedback could have mitigated the issue. For the approximate $60 for takeout, I experienced shortcomings at every stage of the takeout process, leading to a less-than-satisfactory experience.
Shout out Reg!
Great place to celebrate a special occasion. Will be back! Dietary restrictions: Decent gluten free options, creme brulee is awesome Kid-friendliness: Kids menu was a hit
The only thing better than the food is the service of the staff!!
Our server Noah was excellent as was the meal at a recent family birthday celebration!
My family and I go to the keg on a regular basis either Peterborough or Oshawa. Tonight, Valentine s Day was the first time trying the Kingston location. Right off the bat the restaurant was very cold, I had to put my coat again for the whole experience. My 3 year daughter dropped her crayon underneath the table and when she went down to get it came back up with a broken piece of a wine glass, my husband took it to the manager and he said sorry we re very thorough with our cleanliness and walked away. My children s food came out and we waited another 25 mins for our meals and when we got them our mashed potatoes had a stiff, firm coating on top from sitting underneath a heat lamp for to long. The overall experience was subpar to Peterborough and Oshawa and for the amount of money you spend on a family of four, subpar was very disappointing.
Staff was friendly and attentive, food was amazing as always.
Joel is the best server ever just a treat to helpful and nice hopefully we get him next time 11/10 would recommend him
Great meal and service.
Plus plus plus for this great and wonderful STEA|KHOUSE. Very clean , SO peacful and relaxing, Our waitress was absolutley wonderful and polite. Our food was the best ive had and wow cooked perfect. We enjoyed our evening and i was happy to give a sizable tip for our waitress.
Service is always excellent - they are so nice and accommodating Food is consistently good Atmosphere is always nice - they ve hosted several celebratory dinners Food : 4/5
Gillian D was our server and she was absolutely incredible! My partner and I don t get out for date nights too often but she made out experience so lovely and made us feel so special!
Wife loves the fish, i had the rib steak, ate it all and never needed my knife. Cut tender with a fork it was yummy. I wish they had family style au gratin potatoes as a shareable. As the twice baked was not as good as in the past, but loved everything else! Thanks again and see ya next yr Food
Mackenzie L is amazing and a gigantic resource to your team. Her service is always impeccable and her smile always makes us feel at home.
We were a group of 12, with reservations for 4:30. A few of us arrived early and sat in the bar watching the game. Our table was ready at 4:30 sharp. The service, food, and atmosphere is TOP NOTCH. Our food once served to our table (group of 12 remember) came almost at the same time. The kitchen and service staff are very organized.
Food never fails to amaze me
Its always a great spot to eat. Staff are the best at what they do, which is to create a relaxing atmosphere to enjoy your meal. We will be going again. Food : 5/5
We were able to enjoy a birthday dinner last night at the Kingston location. It was the usual top notch meal with excellent service. Faith was our server and we will be asking for her on our return visits. I would highly recommend any opportunity you might have to enjoy their steak and seafood centred menu. By the way, using Open Table to make our reservations was quick and convenient. Highly recommended. Vegetarian options: Just speak to your server. Dietary restrictions: Very responsive to any limitations. Parking: Located directly behind restaurant. Be careful. The street west of restaurant is one way- the wrong way. With GPS we were able to make our way in.
Went with our kids for the first time and they treated the boys amazing. Was quite surprised seeing how the Keg is seen mostly as an upper level adult restaurant.
Great burger! Probably good steaks as well...
Service could have been better. But he was a newbie and did pretty good besides a couple small wait times for a drink.
Great food, great service, great atmosphere. New menu items are delish. 13/10 Vegetarian options: Some good options on the bar menu Parking: Was able to park directly outside the restaurant on the street
Our server, Cole, was incredible and super genuine. We had an amazing evening because of his welcoming energy and professionalism. Thank you!
We had a great experience! Our server Jill was amazing and the food was delicious :)
The Keg Steakhouse in Kingston is one of the best places in have had dinner ,Fabulous food, Service and Atmosphere,,Staff there are always friendly and professional, I would recommend this location to anyone celebrating anything
Weve been to this location probably 40 or 50 times and its amazing how far theyve fallen from what it used to be. Service was poor, we were without drink refills a good chunk of the meal, never did get salt and pepper that were asked for when the meal came, and had to go to the bar and request a bill when it was time to leave. Food was slow and generally pretty forgettable, mostly dry and flavourless. Theyve cheapened things a lot too, steak dinner that used to come with peppers and beans is now beets and broccoli, I guess they saved a buck but I expect better for a $58 menu item (or make it $59). Wouldnt rush back.
Had a wonderful birthday dinner. Our server Jordan was absolutely wonderful. She went above and beyond!
It was extremely loud with lots of toddlers crying and running around. The vegetable was 2 slices of beets. There was no baked potato option either. Waiter was fantastic and was really the best part of the evening.
Great food, great service, terrible seats
We went here for our anniversary and it was honestly an amazing experience. The waitress, Faith, was great and very friendly. It was our first time here and she helped us a lot with picking the best meal for us. The food was super tasty and filling. It made the perfect anniversary meal.
Exceptional dining with the service to back it.
I was denied a second drink despite staying at the hotel across the road!
Rachel our server was amazing. Very helpful with food and drink selection for two of us that visited for first time. I will definitely return!
Its not as good as it used to be. Steak (7 oz filet) was excellent but the baked garlic shrimp appy had way too much oil, very little cheese & the shrimps were miniscule. Side orders (daily veggies & twice baked potato) were cold. Waitress & manager were very responsive & apologetic & adjusted our bill accordingly.
Food was amazing and service made the experience extremely enjoyable.
My favorite restaurant
Meals are going down hill not much flavor use to be a favorite of mine
Great dinner
Beautiful restaurant. Great food and great staff! Highly recommend the prime rib.
Ive been to several Kegs across Ontario and the food is usually prepared very well. Kingston is no exception. We had a great server, food was timed perfectly, & the atmosphere of this particular location is more unique inside and right in the heart of downtown Kingston.
Apps and drinks on Friday night. Service was excellent, apps were really disappointing: calamari and mac and cheese were very very bland, after first couple bites that was enough. So, next time will stick with Prime rib.
Loved the Blackened Chicken, it was sumptuous
We went on a Suturday night with no reservation, not sure if we would even get a table. There was a spot open at the bar and they offered to seat us there for our meal, or we could wait an hour and a half for a table. We decided to take a chance and sit at the bar, even though we dont drink. The bartender looked after us really well. She was great! The food was amazing. We couldnt have had a better experience.
This location never fails me. The food is always perfect.
Food is always great at the keg. What made this meal over the top was the service. Our server, Cole, was the best. Natural conversation, always there, but never interrupting us, and he went over the top helping with a dairy allergy and with some great alternatives and recommendations! The restaurant is large but has a very cozy feel. If you havent tried it, you should!