506 Princess St, Kingston, ON K7L 1C5, Canada
Low-key restaurant, bar & live music venue with a pub menu, a patio & TVs showing sports.
Amazing service! We had been once before and it was alright. Our server this time said it was her 3rd shift. She did amazing! Her name was Chloe. I’m vegan and she made sure my meal was fully vegan. She chatted with us and kept us in the loop of how long it’ll take. We will be back in her section for sure!
My daughter was a server here. The manager has ghosted her and will not pay her out in tips she earned for events she served at. She has done due diligence regarding following up in person and texting. Taking advantage of young hard working individuals is not acceptable. I would encourage you to consider this when choosing an establishment to support.
I've eaten here a few times, the first being the best. Every time it got worse. This last visit I ordered a Philly Steak sandwich on the server's recommendation. God, it was awful. Couldn't get through. Our server was good and she removed it from the bill.
Amazing place, love the service, management great always available when needed. Great food love their house burger and cocktails. The ambiance is great, and they have space for events.
My server was absolutely horrible, and it wasn't even busy. I went with friends to have some food and drinks. My server was standing next to me, and took everyones' order EXCEPT MINE! I was left speechless! I tried calling for them twice and no luck. On the third try after trying for at least 10 minutes, I saw them talking to another staff for a good minute before they noticed me waving my hand. They finally came over, and I told them they forgot to take my order, they were not even apologetic at all, they just said "Oh". I understand if they were busy, but as it wasn't busy, I was very dumbfounded by it. Besides that, it took at least half an hour for the drinks to come, and another 30 for the food to come. I ordered the bone-in wings and they were really dry. At the end when we were paying, the server also messed up the bill...
I have been down this road with the mansion before and I’m sorry I came back, the server was nice but the bartender and kitchen were so slow it was almost criminal. The food after a wait of over an hour was awful, truly horrible. It wasn’t even busy bar was completely dead. Can’t believe I came back, won’t happen again.
I think it’s about time food and safety come to this establishment. Here’s a picture of another cockroach sitting next to our table. I can only imagine what the kitchen infestation is like if these bugs are coming out into the dining area. The service is absolutely sub par, we’ve been sitting here for close to 2hrs now, with, again, SUB PAR service. I had to go up to the bar after being seated for a while to ask for drinks, then another time to order, then another time to ask for condiments and side plates. It took an hour and a half for the food to come out, and the establishment was only 1/4 full…. What happened Mansion? Is it time to close up and move on? Or do your job and hire staff to serve the population that pays for your disgusting roach infested food? Avoid this place at all cost. Spend your money, literally, anywhere else in this town. *edit* Literally just had the worst waitress in the world walk by our table, everything stacked, we’re done, it’s cleaned off to the side and she walked past, like, we don’t need a bill. You could literally dine and dash so easily in this place. Enjoy the free food and drink because no one cares if you’re here or not. #MansionSucks
Visited This place with a group a friend and gave the gluten-free calamari a chance. It was an instant regret after the first bite as It was so fishy and tasted like frozen squid you can get from any groceries store. The size of squid is also underwhelming for $15. The service was slow as we sat there for almost 20 minutes before someone will come to take our Order (without water). The gentlemen who served us was nice enough. I would only come here for drink the next time but definitely never going to order food from their menu again. Other local pubs in town actually serve more decent food and drinks.
I like this club as well. My buddy i havent seen in years works here. I would still prefer the stages but this one is also good
Really enjoyed the food and the service :)
Best boneless wings in Kingston!
Awesome haunted house
Such a great places for drinks with a group or even one on one! There s something for everyone here somehow
Karaoke is always great here. Atmosphere is great, drinks are good. I had cauliflower wings here once and they tasted incredibly bland and I couldnt finish them. Apart from the food I love this place!
Good service, Definitely recommend
Absolutely loved our server! They were so much fun and were quick with the jokes. Looking forward to coming back again.
When you enter the indoor seating/dining area, there is a weird smell that s very off putting. Food- there is nothing much to talk about. The Penang curry was not a Penang curry. It was some random gravy with kidney beans and tofu. So strange! The fries looked sick and soggy. The Caesar salad wrap was ok. So was the quesadilla. Avoid if you can.
Parking: Parking is pretty limited during the day. I suggest grabbing a cab or rideshare if you live in the city. If you live outside of town you may need to walk a bit once youve parked Food
Always a place to visit when in Kingston!
TERRIBLE service. Waited over 1.5 hours for food that never came. And waitress just came up with excuses for the terrible service. Dont bother. Service
Great show last night, staff were very kind, will definitely come back!
Grungy.. dirty but I like the atmosphere.
This used to be a great place. Cracked beer glasses, poor beer quality clean the damn lines, food was sub par and everything was coated in oil. Not to mention the server who was so inept at doing anything, that we had to wait forever for drinks, and food, and refills on drinks, was not worth the 150$ we gave to this once wonderful establishment.
The food came out in dribs and drabs over the course of 30 - 40 minutes. Long after ordering chicken and mashed potatoes - like after some of the table was done - one of us was told there were no potatoes, did she want fries. My salad tasted like it had been made with stale deep fryer oil. My friends say this place is usually just fine. No idea what happened this night. Sure wasnt busy. Well try again and hope for the best.
Fantastic vibes, there is always something going on here! Great management and staff keep it up!
The Living Room space definitely needs a face lift, but it served the purpose.
Probably the worst dinning experience ever. We went to the restaurant for dinner because we had tickets for a show upstairs. (Absolutely unmaintained as well). Our server went above and beyond for us. She was very apologetic for things she had no control over. We had reservations for 6:30pm. We ordered fairly quickly. Food arrived at 7:30. My husband only ordered soup. It was cold. Will not be returning.
Went to the emo night event and it was amazing. 10/10 place for an event to be held, drinks be tasty. Will come again
My three girlfriends and I were at the Mansion for a Christmas get together early December. It was my first time there, but definitely not my last !!! We honestly loved it ! The food was delicious (I had the Mansion Mac nCheese), and the atmosphere was great. The bartender working that night (I think his name was Omar), was so super friendly and talked to us every time we needed a drink. He had us laughing, and made us feel really welcomed that night. We ended up cancelling the rest of our plans that night and just stayed for a couple of hours longer since we were enjoying ourselves. If you havent been to this place, you definitely have to go!!
Really great experience, Omar was great, speedy, and friendly, made it very enjoyable. 10/10 would recommend!
Went to see the most recent A Short Walk To Pluto show. Arrived early, so we had a beer in the rec room. Took close to 10mins for someone to take our order at the bar. Multiple people walked by us, probably servers, so i understand that part, but why were the bartenders not there? And they kept leaving. Very bizarre for how busy it was.
Went and took really long to get food. Really expensive too relative to quality. Miss Jules
Possibly the worst managed restaurant in Kingston, when it used to be the best 6 months ago. I m not sure who s the manager but you have run this place into the ground. Such a shame because of how great a place this was. Also food sucks and service sucks. Good job ruining a bar.
A year ago, I would have given 5 stars. Ever since they have replaced all of their dedicated and lovely staff roughly a year ago, the service, food, and atmosphere has deteriorated drastically. You used to be able to be known by name and they would know your order by memory and have great conversations with the staff. Now, the current manager, Omar, has run the place into the ground. Handling security situations very unprofessionally and incorrectly, extremely poor service with over hour waits and unfriendly staff. If you are looking for a warm and friendly bar environment, this isnt the place.
Multi level establishment. Wine focus down stairs, main level seems chill bar and food, upper is event spaces. Nice staff, good drinks, good prices. Will be back Im sure. Parking: Not much of their own parking I could see. Just street mainly. Walking is healthy! However, I could see it to deter some.
Drinks are just drinks, prices are okay. Don t order the food, absolutely inedible. Burgers were burnt, tacos were worse than something you could make at home. Fries are edible though.
Had a great time at the Mansion tonight! Was there for a ticketed event. There were two waitresses for about 100 attendees and only a couple of bartenders but we never had to wait more than a few minutes. Same service with the food, which was delicious! Owner/manager of the bar was so fun and hospitable. Not from the area but would not hesitate to come to another event here again!
Saw the Backsteps last week and it was great atmosphere and good service.
Great place for group karaoke! Also went to a show here and loved the intimate atmosphere
Always a relaxing spot after work or for friends and fun. Great staff and good.
Staff stole money from my purse when left behind. Terrible place and not safe
Solid joint.
Underwhelming would be my word of choice for my visit - went for wings & fries (its a pub!) & they only had boneless bites that seemingly sat too long, were overcooked & barely had any sauce (we did ask for extra sauce which they brought) not to mention I ended up with the wrong sauce (ate it anyways but nonetheless). I know this place to have good food in past, may have just been an off night. Friendly staff & comfortable atmosphere - the food was just lacking that night. Parking is also limited (or non-existent) but their main clientele are students who either bus or walk (and just based on location, limited parking is a known thing) so it makes sense.
Food and service bad :(
Very young crowd. You dont really want to be over thirty in there.
They try hard but a work in progress. I wish them luck.
The decoration is curious, very American. But the food is pretty mediocre. The price is not bad. I wouldnt recommend it.
Saw Taylor Adams open for Charles Cleyn in the Living Room. Both were great - the sound and atmosphere was like being in the living room.
Awesome spot!!!
Its a nice restaurant with good quality of food and lovely ambience in summers.
I will say the service was not good, I visited it today and it was pathetic! They made the restaurant too overcrowded but they forgot to serve food to people, i guess like we waited for an hour for them to juss serve the food! No one asked us that if we want beer again! Customer service - zero stars n i belived they were a bit racist too!
I enjoyed coming here for the TML game night. having lots of tvs to watch the game made it easy to see, etc. I would, however, suggest the tvs being connected via ethernet rather than wifi as connection issues occurred. The biggest downfall of the night was the delay getting food. We ordered Mac n Cheese and Fries, and it took over an hour to come out. Our waitress advised us that they only had three people in the kitchen on an extremely busy night due to the game. The waitress were trying to be as attentive as possible but found they had issues as well. Our waitress happened to be working this chaos on her first day, and I felt bad that she was thrown to the sharks. I think the management needs to address staffing issues, and for how small the place is, they could utilize the patio torches to keep people warm. Utilizing the patio could have fixed the crowding issues inside. Last point, to pay was quite awkward. everyone in the restaurant had to line up at the entrance and organize their bill and pay. This system is super inefficient. I have never seen this done in a restaurant as they normally bring you a receipt and you pay at the table. This restaurant, in the end, has the greatest potential. Its in a great location downtown, and the food is good. I feel they were ill-prepared for a busy night like this. I hope they take the review and improve because I would look past this and come again, but if this is a norm, I probably wouldnt return. Parking: Parking for the mansion isnt plentiful and is not clearly marked
Our server was amazing. Anna, thank you. Meeting Emily was amazing, and Im so elated to have met here here. Ive heard many amazing stories about her home away from home here. Thank you Mansion. Cant wait to actually see a band there. One love
Nothing bad to say. Food was excellent Staff when beyond to make me feel at home . Definitely recommending Food
Happy ,friendly staff (Bethany), delicious boneless hot wings, and the absolute best Mac and Cheese of my life, ice cold Corona. Bitchin tunes on today too
First and last time going to this place dont waste ur night out here folks complete waste of money door staff ignorant an unprofessional
Really good vegan brunch. Delicious. Very sweet staff. Vegetarian options: Good vegan brunch offering. Food : 5/5 |
I went there alone to get a quick bite after a long buisness trip. When I went in, I waited at the door to find out where I could sit. It wasnt that busy. I eventually asked the bartender if I could sit anywhere. I sat there a while the staff at the bar were doing stocking or cleaning or whatever they were doing and no wait staff to be seen for about 10 min. Dont get me wrong, I dont mind waiting if the staff are clearly busy with customers or Im with other people, but when Im looking at staff chatting or ignoring me that gets under my skin a little. Finally the bartender came over and handed me a menu to order. Food was prompt after that and quite tasty. They had local beers on tap and I chose the bartenders recommendation. I would go back if I was in the area
Great place for live music - both inside and out on the patio. Bring a friend, grab a bite or a beverage, and rock out
Great food, great atmosphere, cool music.
My gf and I went on a date, we brought a deck of cards and Skip-bo. Got some nachos and drinks and played games for a few hours. Our server was extremely kind, and the food tasted good! Service wasnt exceptional as we would almost have to give reminders, although she seemed very busy which makes it understandable. We had a great time, one of our funnest dates and our server was very excited with us. Highly recommend!
Our Bar tender Jess was amazing. She was attentive and provided amazing service.
Great waiter Jed Grsat music made a friend with George the squirrel Food : 4/5
Great little venue for live music. Popular with Queens students. No parking.
Mosquitoes inside the restaurant, waitress wasnt familiar with the menu
The staff over there is amazing
A cockroach came and said hi to me at the bar, and then made a home for itself in the toothpicks.
It is an amazing local place to take a friend for food and entertainment.
Rory did an awesome job!!! So delicious, Thursday steak and fries night. The eggs were an extra I asked for and were done just the way I like it.
What a gem!! It serves too varieties.
I ve always really liked the mansion for good atmosphere and good food. Yesterday, there was only one server for the patio on a Saturday. She was very sweet but seemed frazzled and said it was only her second day- she should have had more support. Additionally, my partners burger bun had mold on it. We had to send it back after already waiting 45 min for food. After waiting again for them to remake burger, we found they still charged us for it. Very disappointing.
MacKinnon brothers draft
Laurel is one of the best servers Ive ever had! 10/10
Last two times I ve been to the mansion have been a really annoying experience. The wait staff have all been rude for people simply changing seats at one table.
Ate here today and unfortunately had a terrible experience all around. The waters we were given were not only in super dirty cups but the water had a terrible after taste (like sour iron). My friend and I both ordered a chicken ceaser salad and were unable to eat it after 2 small bites. The chicken was extremely dry. It looked and tasted like cardboard. However the worst part was the parmesan cheese and ceaser dressing. It left a taste in our mouth that made us both gag. It tasted like vomit and was sour. Cue to tonight and we are both extremely sick. Will not ever return here.
Really cool bar, haven t had a bad time here yet, the staff are very friendly!
Last night the short guy in the cap working there would not stop bothering our group, was creepy and is on a power trip lol
I had my birthday here last night and I had the absolute best time ever!! Our bartender Nicole went ABOVE and BEYOND for everything!!! From being such a vibe and being so so sweet and giving really good life advice, best drink recommendations and taking THE BEST photos of me and my friends - she made the night special! She kept me smiling and enjoying myself the whole night and took initiative to take photos and remind me to cut the cake because I was enjoying myself so much that I forgot! I don t think we would have enjoyed the night as much without her!! If I do another party I would 100% come back here and specifically ask for her!!
I went to the conversations show the other night and the bartender Nicole was on point. The vibe she had going with the band was very clear and I noticed she was wearing their merch? I thought that was awesome .. Id come back just to see her! So much fun!
Good prices on drinks and food compared to some places around. Good atmosphere and usually lots of seating
I recently was part of an event at The Mansion for a private event hosted by my roller derby team. We had rented out the basement, and had our own designated server/bartender Nicole. It was the best event weve had in my years playing! Our server was the perfect choice for us as she was attentive, friendly, efficient, and just the best addition to our already odd team! The arrangements were easy to make, the venue was exactly what we had hoped for, and the food and drinks were the standard fare the Mansion provides so well all the time. I wouldnt change a thing, and well be requesting both the venue, and our server specifically, again for future events!
The place was nice and quiet, the food was not too bad, the service was excellent. Definitely need more lighting or candles on the table
Pretty sure I got food poisoning from this place. Had the Munchie Platter. It s true about the cups - gross. Service was atrocious. Thanks Mansion.
Went here for dinner with a few friends recently and my only complaint was the fries I got with my burger. They were quite soggy but I was too hungry to care and they tasted fine. The burger was really good albeit a little over priced but all in all its a nice place to go have dinner with a group of friends. Not too loud, the lighting is dark (which I like but you might not) and the vibe is pretty chill if Im being honest. Service was a 10/10 no complaints whatsoever there. Honestly I would go there again every now and then. Parking: Prolly enough spots for about 5 cars on site but there is plenty of street parking.
Went with a group of friends. We all were very happy with our meals. Great food for decent price!
Nice, casual atmosphere. Went there with my buddies who ordered a caesar while I enjoyed a non-alcoholic beer. We had a great time, although it was a bit noisy.
Big portions with food, and very inspiring and motivating music. Great place!
Food is horrid and the portions are so small for the price, drinks are also over priced and service seems very confused at time.
A true Kingston staple. Schooner + nachos = a must.
Amazing staff, amazing regulars. Such a great place to hang out after work or have a dinner night. Absolutely beautiful patio and having three floors really allows for a variety of shows. But the staff are truly amazing. Extremely kind and personable people.
Played terrible music, no skeenaboys ?!?!?!
Love the schooners here! Good selection of food too.
Concerts are back!!!
Feels like youre part of the family! Great menu with local ingredients. Steak sandwich is delicious!
Great night of local music. Bartender was the best.
A great vibe, great staff and great music. Also a Kingston staple. Summer time beach volleyball court and Tiki bar say whattt?
Wonderful food and service. Great selection of beers.
Best place in Kingston! Amazing live shows and great food. A must if you re in the Kingston area.
Went at 11 PM. Told to sit wherever we want, waited 15 minutes for the menu, being ignored for another 15 min and eventually leave without getting anything because nobody would come and take our order. Maybe next time I should bring a flashlight and megaphone to call for waitresses attention.
Going as a DD driver. They refilled my pop before it was even empty. My food was so good, I had a basket of fries, then later had there classic burger with cheese and bacon. The burger was a medium. Just that perfect pink in the middle, with a side fry. ( yes im fat and had more fries with my burger and fries )
Good burger, small side poutine. Good beer
Very friendly service Ill give 4 stars for that the food on the other hand..... Couldnt give half a star.
the music was mediocre and low energy and our table was hardly waited on despite a mostly empty restaurant
Great food and the entertainment was the best.
Had a private party, staff was unprepared and had no seats or tables set up for us. Also the apps was very late. Not happy with the poor service
Great intimate venue and great food
Great patio however the service is ok, hit and miss with the food and drinks, expensive
Great plate of Nachos. Service was excellent
Its ok.
One of the best karaoke spots Ive been to in Canada. What a riot! :)
I have never seen a show where the sound was good
Service for food is usually not good. Bar service is better. Best service during live events upstairs or down. Tacos were good, but cold,
We had fun, food was decent, and they have a nice patio. One star because our server was unprofessional. We ordered many things including 2 nachos. However, they served us 3 and we said that s fine, but they insisted to charge us for 4. We tried to dispute it, but he refused to adjust the receipts.
I went there last night for our graduation party and the waiter working there ruined my night because of just a small dish of nachos. They served 3 nachos but charged us for 4. Even though we all told him he was making a mistake, he treated us like we were lying. By the way, he didn t leave the receipt as proof. Very unprofessional!
Food really went downhill , was really cold and super pricey
Decent food, good staff, great music venue.
Server was friendly, quintan i believe his name was. For some reason some mental guy told me awhile ago that Dan Ackroyd owned this bar, but i was told nope. Hm.
Lots of fun, entertaining server.
One of the best pubs in town, Kenny is so dreamy and gives the best hugs
Great food and great service.
We saw a raccoon on the roof. He didnt like the service so he left. We loved it though.
Very good and very well served
I have quite honestly never had a bad experience at the mansion. They have excellent food, excellent drinks and beyond excellent staff.
Great place, fun vibes, awesome staff. One of (it not) THE best live music venues in Kingston.
A Kingston staple. A dive bar with more venues inside than one can count. But its decc, and when something been around for as long as it has. Its bound to be a little run down. Drinks and good times.
Service is pretty bad. Waited 40 minutes to get the bill. The food was not very good too. My fries were soggy and my fish tasted a little bit sweet.
Front of house will thrill your hats off.
Karaoke super fun and schooners are a good price
Fav spot in Kingston
Good place to have a drink, you can sit outside or inside. Wings didnt taste very good tho.
One of my favorite places to visit when Im in kingston. Staff are super friendly, and super fun. Some of the best live bands from Kingston and beyond go there to play. They serve delicious food and an expansive drink menu. Check out The Hangover burger!
Good patio space and shaded during sunny days for anyone craving bar food. Several beers and ciders on tap
We went in the afternoon on a weekday when it was quiet. The service was great, the food was very good and the beer cold.
Man... Its been a couple of months but they most definitely did the right thing by changing out the kitchen management. The food is so so much better since the change. Good job.
Good
Ive coming here weekly (or more) for 6+ years, COVID notwithstanding. Good spot to avoid Queens undergrads for the most part, aside from Wednesday when the place is packed up for their famous karaoke. Beer is standard price, except their special schooner of Moosehead which is good value. Staff has always been friendly and excellent. They recently changed management, which has seen the place concentrate more on cocktails. Both the menu options and quality of food has also taken a significant dip. Great place for beers and to catch up with one person or in a group, but Id say away from the food here.
Great food and very unique atmosphere. The patio is very nice in the summer and they have good specials.
Food and service were good. It was a bit cold in there.
Great patio! Saw the Arrogant Worms; it was so lovely to be outdoors and hear live music again!
Great patio and music
Love the patio, like the prices. Great service as well, would return.
Outside of the kinda friendly staff, this place is absolutely repugnant. The food is bland, tasteless sludge served without any personality or flare. The mixed drinks stank and were nothing special or interesting. I was somewhat excited to try this place but its no good at all. Theres far better places to get this kind of food on Princess St.
Had a great Brunch. Always enjoy the staff Very friendly and the best fish and chips well have not tried Tommys yet lol
Great spot to have a few drinks and relax on the patio. Our server was amazing - thank you Katie!!
Ok place for burger, fries and a drink. Awesome size of fish and chips. Great if you are hungry. Spacious outside patio. Quick service. Dog friendly patio. Gluten free bread if you need it. Needs Wi-Fi.
One of the best fish tacos I ve ever had - delicious. And loved the deco, vibe and service!
Love the atmosphere. Would try to dine at the patio if it was less cold.
Awesome food
April was our server and was super lovely, drinks where good. Would come again!
Great outdoor patio. Menu is varied, and the food was good. service was attentive and fast.
Rather ok ish food was not at all good, but some of us had burgers which were nice. Other than that the food was not so good but I guess the drinks and atmosphere makes it good to go with friends. Waitress was not super friendly as well
Quinten is da bomb, best servee too hype gotta ask for him every time no cap
I posted a picture of the fish and chips. I got the two piece. LOOK AT THE SIZE OF THAT. Seriously, after the first piece i had to take a picture. The fish was also very meaty and tasty. Ridiculous portions. You just dont find that anymore! We got there for dinner and sat outside. Had a great band playing for us. Great waitress too. First time visitor to Kingston and they made it worth while. Go check em out
Great atmosphere!
Would not recommend. Waited 20 minutes to find out they were out of the beer I ordered. Another in our party ordered coffee and after an hour and three requests, still no spoon to stir it. Best was the underwhelming food that took over an hour to finally appear.
Excellent service and atmosphere
Various types of food and theyre GOOD. Big outdoor dining area and its interesting to see around. My 6M baby enjoyed the food and playground a lot and so as we. Good service, for sure.
Cool spot, lots of patio space ! Had the triple play dog and sweet potato fries.... very good !
Always a great time at the mansion the ball park hot dogs are nummy num nums .. Order one
Fish and chips were not good. The beer batter to fish ratio was about 4 to 1. As a result the batter tasted undercooked and full of grease. The fries were pretty good but pretty small portion. Unfortunately wont be going back because ill be stuck in the washroom for the foreseeable future.
Great place for a quick drink