1120 Victoria St N, Kitchener, ON N2B 3T2, Canada
100% locally owned and operated by three guys from Kitchener. Our restaurant has been upgraded with barriers and sanitizing station to ensure a safe and stress-free experience. If you aren't comfortable dining in that's fine, we off daily curbside pickup deals!
Typical Roadhouse atmosphere. Very loud, although we went just before 5, we beat the really loud crowds. It was already loud with the bar section. The waitress came right away. She was very familiar with the menu, which made ordering go smoothly and quickly. The dinners came out in an expected time in perfect portions with just a little left over, but we are smaller eaters. The prices are right in line with all of the restaurants today. Without drinks, our bill was $58 for 2 dinners. Our meals were chicken strips with fries. Amazing! And butter chicken on rice with naan. I was pleasantly surprised! Very good! No apps. We were very happy with our experience and would definitely return.
In the area for an appt and stopped in for lunch. Both of us had the Thursday burger special and it was excellent. Burger was so good I was shocked! Good deal and will come by again another time. Staff was friendly and service was reasonable.
We went here for a lunch get together. I found the fried food rather greasy. I ordered the fish and chips. The fish was quite greasy and the inside was still not well cooked. The portion was generous and the fries seemed a little hard but were tasty.
My husband stopped by the get 2 chicken dinner salads but when he arrived home one was missing the chicken. I called and asked them to please send the chicken by delivery . The lady who answered the phone said she would go ask the manager. Then she came back on the phone pretending to be the manager saying that they had been very busy and therefore my expectations should be low because they were overwhelmed. I told her I wanted to speak to the real manager and she said he would be in the next day and then hung up on me . This is the second time meat has been missing from one of our take out salads. The last time when I called they suggested that my husband ate the meat on the way home and was lying to me 😂 I will not be returning and suggest you don’t either if serving the food they offer is too taxing for them . To the Management- I’d look at the quality of people you are hiring . Lying to a patron and hanging up on them is never acceptable . All I wanted is what I paid for $20 is way too much for a veggie salad
Our food was delicious and my spinach salad was so big I took half of it home. The service was excellent. I highly recommend you try out this restaurant.
Ordered through skip the dishes. Came within an hour. I did order late before they closed, around 9pm. I thought the food was going to be bad because of me ordering near closing time but NO! The food was amazing! I mean at least the ribs 100/10 best tasting ribs ever and ruler tender they fall off the bone! Big portion of ribs! The fries: 4/10 the taste n quality has potential but they were extremely cold and most of them were way too over fried and I felt like I was biting chips! Brownie: got a free brownie with my order. I don’t enjoy brownies but made my friend taste it and they gave it a 6/10. Very huge portion
The food was decent, not really the best. The place is nice. Service was not good. They were slow to serve us even though they weren't busy. Waitress was not friendly. Sadly, it wasn't a good experience.
Roasted beet salad, red pepper soup and turtle cheese cake all gluten-free! Washed with it down with a peach sangria. Everything was great ! Eating out anywhere is expensive now so I cannot critique the cost. To top off this evening our server Christina was absolutely fantastic! Attentive to gluten free requirements, patient and friendly, this earned her the largest tip I have given in ages.
Food was what you would expect , atmosphere is good Staff was fantastic. Worth a visit Food : 4/5
Wheelchair accessibility: Only one handicapped parking spot. Food
Had a group get together for lunch, and they took care of us as usual. Food was tasty, price was reasonable.
Always a good lunch.
My friend and I had dinner on Saturday evening, food was great the server issie was new and was super!! There was a loud group of people close to us that annoying . All in all looking forward to coming back.
Great food and drinks and friendly staff
Fast friendly service and good Pub grub.
Shared the Fiesta Nachos with the hubby and they were amazing, and plenty for two people. Will definitely go back!
Lisa was and always is a fantastic server! Have been her customer for decades. Vegetarian options: Lots of salads and they are actually very good! Parking: Literally a ton of spots! You will never have an issue parking.
Water literally tastes dirty. Not sure if cup wasnt clean or if ice machine has mold growth but water shouldnt have a flavor. Server was non existent. I tried to give them money by buying a beer and we saw her once after we got our drinks and only when she returned with our meals Food was super boring, nothing special. Block burger has texture of frozen burger, toppings feel like they were cut yesterday. Waitress brought wrong wrap. We ordered buffalo chicken and got grilled chicken. Waitress had no notepad to take order, so not surprising it showed up wrong even if kitchen made mistake. Overall Id stay away, will not be back
The wings are significantly smaller.
From Winnipeg been there 3 times go every year when here awesome food great staff good atmosphere keep it up
Quick family get together, server was quick,friendly,effecient. Would reccomend. Food
This bar felt like it needed a nap no vibe, just pure exhaustion. The service was so slow, I thought they were brewing the beer on the spot (which, by the way, wasn t even cold). The food was as memorable as a Monday morning, but hey, at least they charged us full price for the experience. If you re into room-temperature drinks and average bites, this place is a must-visit!
We love the patio at this restaurant. The service staff are always friendly.
Tasty and affordable meals, and great service.
Went to Caseys Grill Bar on Victoria St. and ordered their special burgers, only to find out they brought out old processed burgers instead of homemade burgers. It literally looks like a block of processed burger. Even the meat at McDonalds looks more appealing. The server didnt even offer us a half price for the two untouched burgers. I will definitely never going to go back there again! And this is honestly my very first bad review. Had to write it so others are aware.
My grandmothers favourite restaurant and the service is always amazing. The new server named Sophia is such a sweet heart. She is amazing with seniors. She s super smiley and attentive. Anyone who wants a nice experience ask to sit her section. She made our meal amazing and made sure my grandma was very well taken care of thank you Sophia you re An angel
Great service. Fast friendly waitress. Group of 8. Served quickly with no issues!
DO NOT COME HERE. Sat down with only 1 other table before us. Have now been waiting for our food for almost an HOUR. They served a large WALK IN groups food that walked in after us. Still waiting... Coffee is not hot and taste old and burnt. Will never be coming back. Going to pass out before we get our food. Literally shaking from low blood sugar.
Was a very good experience friendly service
The place looks great. Service was good, but our take order was lack luster. The ribs were dry, and the mozzarella sticks were warm. The cheese was cheesy. My buddy ordered the fish, and it was mostly batter. But the wings were ok.
Great wing deal! Always consistent food and service!
Caseys is always a great place for consistently great food, value, and service!
It is a good place to watch the game or go out with the family. I really enjoyed the French onion soup.
It s been many many years since my last visit. We had a fun experience, and recommend you enjoy a visit here! Fun vibe, great food!
Ordered a clubhouse sandwich (toasted ) but never came toasted . Became soaky due to tomatoes but the sandwich was very good in size . Advised cant eat soaky, took it back and was credited the sandwich off the bill . Had french onion soup which was amazing and the server was extremely attentive and nice .
Food and service are both excellent! Hosted a large party here and our servers, Lindsay and Chloe, were both outstanding. We will definitely be back, really appreciate such a welcoming and lovely environment, very hard to find this level of comfortably nowadays. Thank you ladies!
Great place to celebrate an event
Had the beef dip and overall it was good but the beef to bun ratio was weak. More beef please.
Have not been to Caseys for 30 years. Forgot how great their menu is. Burgers we amazing. Food : 5/5
Nice local place, kind staff, good food. Definitely will return. Kid-friendliness: Kids menu for omnivores and herbivores! Food : 5/5 |
I was only there for a glass of wine. No food !!
I expected more than what I got. The quality of food just isnt there, but its a nice place.
Dry, burnt, overcooked straight to jail. soggy, cold, not melted also jail. Just close down this place and build a jail instead.
Great place for a party n get together. Good service by Juby and team. Sure we will come there for our next party.
Food was good, fish pieces were huge, next time Ill just have a single piece. Cashew chicken stir fry was really sweet... a little too sweet, so Ill avoid it next time.
Great food, Great service. Good times.
Great food, too bad they don t have the half priced apps like they used to though. Kinda cool you can get Mr Beast burgers here the kids liked that!
Cold food!
We walked in on new years eve looking to try somewhere new and we were not disappointed. I had the Alfredo chicken pasta, my husband had the jambalaya, my son had the two chicken tacos and my little one had chicken strips and fries and all of the dishes were delicious, I loved the way they make the fried chicken. Service was great and the price was reasonable for a family of 4, we will definitely be returning! The only suggestion I have is that the booth did look like it needs a bit of tlc and my husband was picky about his wine glass having water spots but otherwise we had a great start to our new years eve.
Got take out was missing a side salad I don t live far so I drove back to get it I wish I had cut open my steak sandwich before I left I ordered med rare and got well done the server was super nice and apologetic but the food here has gone downhill it used to be so good pre Covid not sure what happened fires were not cooked and the honey garlic is more like bbq sauce garlic bread is always good here!
They accommodated our group of 10 in a back private room. The food was great and served quickly. Server never asked anyone if they wanted refills on their drinks.
Love the food and presentation. Nice atmosphere Parking: Beside bld Kid-friendliness: Good food options, booths
First time at a Casey s. Average food and service. Dark uncomfortable dining area. Not sure I ll be coming back.
Super friendly staff... They follow all covid protocols, homelike atmosphere
Good spot if youre looking for value.
Everything was great. Rib and chicken was a nice big portion. Food came fairly quick and it was busy at the time. Kid friendly, kids menu and coloring available.
Four of us had dinner at Caseys on Victoria and we were a little surprised at the prices. Obvs everything has gone up but not a single app was at the $10 price point, a pretzel was $15. The food was good but our server seemed so rushed and the service was not great. Unlikely Ill be back anytime soon.
Went as a group. Standard chain restaurant: clean, young staff, standard menu. Met my expectations. Ill return.
Nice place to eat good food and good atmosphere
This is a local haunt we like to go to regularly. The food is great drinks are wet and the staff is consistently friendly and courteous. We usually head here for sporting events as they have a plethora of video screens available.
Spent supper there with family. Great service, excellent food and friendly atmosphere. Well definitely be back. Bit of high prices, but nothing worse than other eateries.
The food was decent, but the decore is a little cold. I think a little face-lift in the place is needed. It really isnt very comfortable.
Ultimate Food.
I was surprised that the food here was actually good - I know that sounds terrible, but the meal we had here was delicious and everything was cooked well. Not only that, but the service was great! At the time we had three young kids with us, and the waitress took the time to listen to them and cater to their needs. She was wonderful! Try this place out if you havent been in a while. Its worth it. Parking: Big parking lot, shares with other stores. Kid-friendliness: They have kid friendly menus and specials that sometimes cater to kids - such as a free lunch. There is lots of space for kids and the servers were friendly.
A bit pricey but everything else was great.
Had dinner here with family. Service was average. None of us were impressed with the food. Don t think we will return.
Just made an order through DoorDash and I have to tell you sometimes with DoorDash it s hit or miss although not today. This was most certainly an amazing dinner. Got the fish and chips a salad and the vegetables everything was amazing and so hot tasty and very fresh. The fish wasn t even greasy. Great job Casey s
Best fish and chips Ive had in some time. Definitely going again
Our server, Emily was fantastic, and when I asked her to inform the kitchen to make the wings extra extra hot suicide, she did not disappoint. Will definitely be back.
Good food and service.
Ive eaten here a few times when I visit. My family that lives here (with gluten allergies) eats here often. It is solid, consistent and good. Dietary restrictions: They have really good gluten free buns which they will use for sandwiches and burgers.
Good food and drinks, friendly service and not too expensive.
My husband and I try to avoid franchise restaurants (hence three stars for atmosphere), but we enjoyed lunch. The food was better quality and taste than we had expected, draft beer was very reasonably priced, and our server was excellent.
The food was very very good. Hot and fresh and tasted delicious. Unfortunately the service was poor. It was not busy at all and the service was very slow. The server struggled to remember any order and I was asked if I needed the machine to pay my bill while I still had wings in my hand. I would understand if it was very late and I was very slow but this was at 8:30pm.
Sorry I didnt catch our servers name. She was lovely. We had chicken strips which tasted like fresh crispy roasted chicken. Delicious. The fries were excellent as well. Best Ive had in a long time. We had a chicken wrap which was very good. Reason for 4* on the food: Hubby ordered jumbalaya with no onions in or on, the meal. Our lovely server understood though regretfully, the cook did not. It arrived covered in green onions, delivered by another (different) server and she offered to have them picked off. The beer was tasty, cold and poured great! Not to mention a nice surprise at $6 & $7/pint! Well be back.
Food was awesome so was the service
Good nachos
Frozen burger Patty really? I think Casey s has just given up. Definitely will not be returning,
Awesome fish and chip package on Fridays.
Food was good, service was not that friendly and slow.
Steaks were not good cuts and way passed medium rare. The servers forgot about us twice. there is a strong odor of urine on the patio.
Vegetarian options: Double stacked Impossible burgers, fries, onion rings, and a few other options that are unique. Food
Great wings on Tuesday cheap!
Poor vegitarian options, unfriendly staff. Expensive for portion size. Dont recommend.
Best burger I have ever had in my life!
Ordered chicken burger sandwich, greasy, and fell apart. Salad lettuce was stuffed in a bowl, I mean stuffed, with minimal toppings. Margarita was kool-aid green color. I must admit Ive never seen one like this.
Amazing wing deal on Mondays and Tuesdays.
Cool little place... Crazy expensive though for what it is.. I dont really recommend it try somewhere more local or better quality or cheaper...
Waitress was great, everything was good. Only reason for my low score on food was the non crispy fish. Not a fan of soggy batter.
Awesome Restaurant. I went here with my Hockey Team after a Tournament and only spent ~$25. The serving sizes are quite generous and I took some home for Dinner and Breakfast the next morning. Definitely coming back, my new favorite Family friendly Restaurant!!! Vegetarian options: Lots of options
Good eats. Having a wings special 4 nights a week is perfect. More places need to jump on board. $5 landshark pints dont hurt either. ;)
Horrible service and wings were gross
Amazing teriyaki salad, wings good too.
The value for your dollar is fantastic. The burgers we ordered were stellar!! When dining out can be expensive, I was glad this was an affordable night out. Waitress Chloe was great
Great Value and friendly Staff. BrianL
Good menu options, friendly staff but it wasnt busy while I was there and our waitress took a lot of time to check back. Overall great place to go for a dinner out.
Nice restaurant. Food was good. Asked for well done burger, got medium rare. Oh well. Server was great
Good food, great service, whats not to like.
Wow, so ordered there deluxe pizza. The crust was thin, tasted stale, from frozen (pretty bad). The cheese was what they use on nachos, fajitas as well the peppers and onions (huge slices) canned mushrooms (terrible). Quite literally the worst pizza Ive ordered at any restaurant, ever, lifetime. Zero effort. Avoid at all costs its awful. Pizza at Frederick Lanes is better.
Good
No spot to leave a review for Beast Burger but its made from Caseys Kitchen so I will review it. Smashburgers were actually really good, unfortunately the kitchen forgot my ketchup on my burger. Other than that, the meal was good. Unfortunately the price made it too high to return for a family of 4.
Nothing special. Its exactly what you would expect
Ive lives close to this place and frequented often over the years but will no longer go back. The inconsistency of service and quality has been an issue the last several years and I m not willing to take a chance on it again Tonight s experience was such a let down. They weren t busy at all. Maybe 8 tables in the place. I think the pandemic has certainly taken its toll and it s days are numbered. Here is a list of my gripes from tonight s visit 1. Took over 15 minutes just to get our drinks ordered 2. Ordered coffee and it was so strong it was obviously sitting for hours. Could have hidden some of the taste but they had no cream left. They never offered refills to drinks. 3. Ordered nachos to share. The nachos were to have had extra cheese and beef and chicken added. We are talking about $30 nachos with these add ons. Nachos arrived cold. Hamburger was obviously a cooked burger patty that they broke up into chunks. Chicken was stringy pieces that looked old and was dried out 4. The only reason I have given 2 stars is that the chicken tacos were pretty good. 5. Service was so inattentive we were not given the opportunity to voice concerns. Save yourself the disappointment and some money by going elsewhere.
Very good.
Had a chicken Thai salad. It was bland and the meat was dried out. Decor was dark and seating was stained. Not a good experience.
Asked server what kind of vodka they have. She rolled her eyes and said Smirnoff, what else would we have Your foods just ok, not worth getting attitude for. Sorry Im bougey
This was one of our first in-dining experiences in two years. My daughter was so excited! We ate in the patio, even though it was too cold, I was worried wed get forgotten because we were the only ones out there but our witness was super attentive throughout our entire meal. The food was good - my daughter usually eats two bites then is done but she gobbled up over half the mozzarella sticks, her whole plate of pasta and half my fries. Pricing was reasonable and portions were generous. Caseys used to be a fav of mine and Im glad I can still say it is!
Bad experience today the one on victoria st kitchener food cold and not what I expect they dont even know how to make a margaritas drink service today was bad never again this location
Restaurant was empty and took ten min before someone asked me about my take out....unfortunate.
Great spot for a beer while watching the game! We stopped in after our own hockey game to watch the end of a playoff series. Beer was cold and well poured in clean glasses.
It was....okay.
Nice place but a little bit slow
Great food and service
Had a great supper and the staff was fantastic.
Food was delicious.
So a bad experience today The food was gross definitely not what I expected. Definitely not coming back Staff friendly service a bit slow for no one really in the restaurant Ordered nochos and added beef was not impressed with the hamburger patty torn apart as our beef
Had a mr burger from there was decent and good price
This place is really cool . Must visit with your family or friends. Im sure you will enjoy your time there
Still one of my fav chain restaurants after all these years, great service and nice sized portions
Great meal and service.....had the 12oz strip loin with a baked potato perfectly cooked. Parking: Lots of close by parking with accessable spot for those in need
Vegetarian options: Not enough vegetarian options
Highly recommended to come here , everything has been great the past few time I have been here . Pandemic seem to have made them way better nothing but nice thing to say !!
I surprised my kids with a visit to Caseys to try Mr Beast Burger The staff was helpful and friendly. We ate on the patio and it was a quiet beautiful evening. The food came quickly, and tasted delicious! I ordered off the menu - the staff was sure to deliver all food at the same time. Every staff member that helped us was friendly and the service was great - even my children commented on the wonderful service!! I wanted to let everyone know how great our experience was!!
Pros: great fries, nicely composed Caesar salad Cons: my Nashville chicken sandwich was over cooked and dry, topped with a bland bbq-like sauce. Price point was pretty expensive for quality of the main. I also find the kid meals fairly pricey at $9.
There is a reason this place is empty during the day....try somewhere else.
Drinks were warm and service was cold. Not my idea of a place to visit if you have any other option. Funny smell as soon as you enter the front doors cant explain it. Wish I could Give 0 stars,but one os the lowest I can offer.
Excellent
Great Food and Great Service
Headed over to Caseys to try out mr beast burger, did not disappoint great service provided as well!
Overall 3 of 5 stars. Food wasnt terrible, onion rings & mozzarella sticks soggy. Service very slow, 30 minutes for wings and a few appetizers .
Awesome place to go. Me and the guys were working a street over and was our first time attending. After going only once the bartender remembered our faces and drinks as well as our choice of food. Definitely recommend.
Staff was awesome, made suggestions for a more reasonably priced meal, and the service was spot on. The bill came quickly when we were finished our lunch. Parking: Lots of parking, very easy to get around the lot.
Pasta Delicious/ Wings - not so great! Kids meals a bit pricey and the kids did not eat their food no fault of anyone but their own. Sometimes kids dont want to eat what they are served. Maybe 10% parents ( ) fault for letting them have desert anyways! Thanks Caseys! We will come again for sure, just not for wings!
This is a review of MrBeast Burger which is made at the Casey s. I was surprised to find MrBeast Burger available in KW so I had to order and try it. I later learned all MrBeast Burgers are made in ghost kitchens, which means some other restaurants makes these burgers and puts them MrBeast boxes. The order and pickup process was easily and quick all done through UberEat. The combo I got came with burger, fries and a can drink. The burger was not bad, but not the best I ve had. It s comparable to burgers from premium burger chains like burger s priest, I would give the burger 8/10. The fries was awful, it was hollow, dry, tasted stale, and the seasoning had no flavour. I would give the fries 1/10, it was so bad I could not eat them. On the plus side the packaging was nice.
We like it here and have been eating here for at least a decade. A menu update would be welcome.
Service is not the best. Food is really good though. Prices could be more in tune with service. Are not able to deal with a moderately busy evening, at all.
Went for a lunch date with my husband our server was Lisa my husband ordered the lunch philly cheese steak and fries I ordered a club duo with soup. Our orders arrived my husbands was fine my soup apparently morphed into a Caesar salad Lisa never came back to check on us and when she finally did to clear our plates I said my lunch would have been better if I had got the soup I ordered. She laughed and said oh yeah you wanted a soup As a server and chef I was totally in awe at how uncaring her service was WE WILL DEFINITELY NEVER RETURN