2960 Kingsway Dr #15A, Kitchener, ON N2C 1X1, Canada
Hey - we're Jack Astor's. Our mission? Great people helping other great people totally have a blast while enjoying amazing food. We specialize in delicious food and drink and are a lot like a reverse mullet- we're a party in the front and all business in the back. In all seriousness though, we take real pride in our food and make over 200 recipes in house - Every. Single. Day. Mic drop. Try our fresh guacamole, centre cut aged Canadian AAA striploins or our famous Jack's Chicken Fingers, made with fresh never frozen seasoned chicken tenders, hand breaded to order. We also sling an impressive selection of craft brews and cocktails. So let your hair down, loosen your belt and come hangout!
Haven’t been here in over 6 years and was totally impressed. The restaurant was decorated beautiful for the holidays and the food was as delicious as I remembered I ordered the cheesy pull apart bread and chicken ceasar salad and it was 10/10
Wow! The food, the staff, the cocktails, and the Christmas decorations!! They have transformed their restaurant into a winter wonderland. It’s a must see! The service was incredible and they were all happy to help! Shout out to all of them for making our night so special!
I just had a wonderful time dining at Jack Astors with my friend. We had the pleasure of being served by Emily F, and she went above and beyond to make our experience memorable. I would strongly recommend eating at this establishment. Just know, that your experience will be much greater if you get to have EMILY F as your server. Make sure you leave her a nice tip too, she deserves it 😉
I came in last night and I got the chicken clubhouse but in a wrap (life hack); the server said they were able to do it for me, they are so accommodating. I got the new side of smashed loaded potatoes... SO GOOD! Andrea was so fun to talk to and we had a very pleasant experience. We went to the brewhouse first but our food didn't come out until after an hour. We had a bite and it was cold and gross, felt like biting into cardboard... so we left and came to Jacks and honestly, thank God. The food here is way better, it's good quality for the prices (which are the same as Brewhouse) but at least the prices at Jacks are reasonable because the portions are great and again the food was actually good. And obviously the service was way better. Andrea made sure our food came out at a timely manner and she had great suggestions too. She recommended their new Spinach Artichoke Dip and it was to die for! Thank you Andrea. Will definitely come back.
My wife and I came end of August when the patio was still open and the patio was beautiful. My wife got the Classic NY with the loaded baker!! The portion is so reasonable for the price and it was cooked to perfection. We also got the fuzzy mango fishbowl! Loved everything, the patio atmosphere was so nice. Andrea was our server and she treated us nicely; came to check up on us constantly and took care of us.
This was our first time coming to this Jack Astor's location. My family and I came to the mall to check some stores, and my little one was getting hungry. After we Google some options in the area, Jack Astor's stood out. What a great decision it was to come over. The restaurant atmosphere was great. We were assisted by a wonderful young female called Andrea. She was super helpful, polite, friendly, and very efficient. Andrea definitely knows her work well. She provided excellent food options to my wife and also gave me confidence in my food selection The food portions were generous and delicious. Fully recommended 😉😎🤟🏻🇨🇦🍁
We had Madison as an amazing server got there around 830pm. They still welcomed us... and was fast at seating us and getting our drinks. Food was yummy i got an tiny tina tacos app aswell and their new brie burger which was recommended by Madison. The food was so yummy. Thank you for making a better night since we came straight from the movies. This made the night awesome.
Always the place to go and just hang out . The staff is always welcoming . Music is of a wide variety, reggae, pop, country. The DJ that is there at times is very versatile. Go have the gluten free padi with shrimp and chicken . The Mojitos are always good and if you try it and don't like it they will change it for you. Tequila mockingbird Marguerite was really good .try it. Wings are always a good go to. I have the salt and pepper 🌶 ones just keeping it simple and it's close to gluten free with flavor as I can go. Sweet potatoe fries is available. Long Island ice tea is also a good drink option. They keep running out of the Cider I like though, angry orchard is the name. Get more please. I can't have the desert but I heard that one with the brownie was very good.
Fantastic place, great service from Christine. She recommended the Asiago bowties and it was the best
Christine was awesome!!!
Christine made our experience extra special. Hope to always get her service. Food
I recently visited Jack Astors and had the pleasure of being served by Christine. From the moment we sat down, she made us feel welcome with her warm and friendly attitude. She was incredibly knowledgeable about the menu and helped us pick the perfect dishes. Her attention to detail and great energy really enhanced our meal. Overall, it was an amazing restaurant experience - the food was delicious, the atmosphere was lively, and Christine s service made it even better. I ll definitely be back and highly recommend Jack Astor s for anyone looking for great food and even better service!
Christine was awesome!
Thanks Christine for the excellent service!!!
Christine was a great server. Will go there again
Had a great time tonight with Christine as my server.
The food was great and Christine was Amazing .!
Christine was great!
Christine was awesome! Best server Ive had here. Thank you
Christine was great!
Christine was a great server!
I had an amazing experience. Christine was the best. She took care of all my needs. Tonight I ll definitely be coming back here for my birthday. Parking: Lots
Had a wonderful dinner. Had Christine as my server. She went above and beyond and was able to fix a minor issue with my order. Will definitely be back.
My family and I (my wife, my 3-year-old daughter, and I) had a fantastic experience at Jack Astor s Kitchener location thanks to our waitress, Christine. From the moment we sat down, Christine was attentive, friendly, and incredibly helpful in making our dining experience memorable. She recommended some amazing items from the menu, including the Buffalo Chicken Tenders for me ( I like the heat- but not too much heat) and the Asiago Chicken Bow-Ties for my wife, mentioning how much other customers rave about them and we couldn t agree more she was absolutely right! The chicken tenders were perfectly crispy, and the Asiago sauce on the pasta was rich and flavorful. For our little one, Christine suggested the Kids Chicken Fingers Meal, and it was a big hit with our daughter- she was 3 for 3!! Christine also went above and beyond to ensure we were comfortable, checking in regularly but never interrupting our time together. Her warm personality and excellent service made our visit extra special. Thank you, Christine, for the great food recommendations and for helping us have such a wonderful meal! We ll definitely be coming back soon!!
We loved the service and atmosphere. Christine was amazing!
This place was so much fun. The environment was great. The food was on point and service by Christine was amazing. We will definitely come back.
christine is fantastic
Christine you are awesome
Christine is amazing
Christine ROCKS!! Great service, amazing energy!!
The place is decorated so well. And our server was amazing!!! Definitely coming back cause of the food! Christine was so tentative to us and sweet as heck!
Christine was fabulous!!
Christine was Extremely friendly, on top of everything. Very Very helpful and nice. Food
Christine turned off the sun for us! Parking: Lots of parking Food : 5/5 |
The salmon bowl is. One of the best I have ever had! Perfectly cooked and presented! Carley did a great job making sure we had a lovely lunch! A wonderful after shopping experience!
I recently visited Jack Astors and had an amazing dining experience, largely thanks to our server, Andrea. From the moment we were seated, she was attentive, friendly, and genuinely made us feel welcome. Andrea took the time to explain the specials and offered some great recommendations, which we appreciated. She checked in regularly to ensure everything was just right without being intrusive. Her positive energy and professionalism made the meal even more enjoyable. The food was delicious as always, but Andrea s service truly stood out. If you re lucky enough to have her as your server, you re in for a treat!
Great service by mariana, i recommend!
Congratulations, very good service, I liked the girl Mariana who served us, the food was very delicious, a very pleasant atmosphere and the best thing was that Mariana spoke to us in Spanish, it was very easy to share in that place
Great food, great atmosphere , worth the timevto enjoy.
Great service from Emily F this evening, and lovely food!
Jack Astors is almost always a guaranteed good experience but my last 3 visits were made even better by your bartender Kate (sp?)! She is so sweet, she is so efficient and she made awesome recommendations. On one of those occasions we were seated at an actual table and she ended up taking over because our server was way too busy. Best service I have ever received there! We will be coming back over the holidays and hope she will be working!
Was here last weekend, food was good and prices were reasonable. But was the best service Ive had in a long time, my server was Christine and she wad very attentive had a nice smile and made sure we got everything we wanted.
Had a great time having dinner with my partner. Christine was our server and she was great, made our night really enjoyable. The wings are always a favourite of ours!
Christine was awesome
Christine was awesome! Made the visit really fun. Thank you :).
I was there on the weekend with my husband and we had a great time ! We ordered only apps, and the food was great . What really made the night was the service. We had Christine and she was fantastic! Super sweet and always made sure we had what we needed. This was our first time at this location but we will be coming back 100% .
Christine was amazing! She was super friendly, attentive, and made sure we had everything we needed. Her great service really great and made our visit to Jack Astors special.
Christine is awesome !
Christine was amazing last weekend! We will be back
Had an amazing meal last weekend. The server - Christine - in particular was so friendly. She gave great recommendations and made sure to check in so we had top ups on drinks. Will return soon.
Kait was amazing! Checked in on us often, super friendly and a professional young lady! Parking: .
Becky gave great service and the Christmas atmosphere was very festive!
Food was delicious as always! Service was great! Thank you Becky! Food
Christine was so amazing, she grabbed me ice for my broken finger and she also included my boyfriend and I in the birthday singing. shes the best server!
Christine was amazing
Addy and Lauren were amazing servers had a great time! We will definitely be coming back. :) Kid-friendliness: Very kind to kids! Colouring tables were amazing.
Christine was great, very friendly and went above and beyond to ensure we enjoyed our experience and made sure our needs were met with customizing our meal!
Christine was very helpful. Good service!
Christine was great!
Had an amazing time, I didn t have exorbitant expectations until we met our server Christine. Her energy and attentiveness really heightened our experience. It s nice to see servers who treat there guests with such humanity. I trusted every recommendation she made and never steered me wrong. Christine thank you for such a great experience!!
I had a great experience at Jacks, our server Christine was attentive and made such great suggestions to enhance our meal. Christine made sure we had everything we needed, and had such a bright bubbly personality. An A+ server in my books.
Average
I had an amazing experience with Addy as my server! She was attentive, friendly, and made great recommendations. The service was prompt, and the atmosphere was welcoming. I highly recommend dining here and asking for Addy!
I had a 10/10 experience with my server addy! She was wonderful, informative, polite, and helpful! My iced tea was never empty and she was so quick with our meals! Would go back again!!
Adrianna was our server tonight it was the first time we had been here and she was amazing!!! Super efficient and the best service !!Will definitely be back
Had a great experience with the server Mariana, she did her job very well and made it a good time.
The food and service were excellent. Our server Mariana was great.
Go dinner Mariana made it good
Was a good night and dinner. our server Mariana was doing an amazing job. Keep it up.
It was a great night. our server mariana was very helpful and it was a good dinner.
It was a great experience. Mariana was a good server and the food was good as well.
Was a good dinner and mariana made the experience amazing. She deserves a raise.
Came here recently and Aly was my server , she was so nice and helpful . Will be back
The dinner experience was great. It was my first time here and Mariana really helped my first experience become a great one! Mariana was so helpful and had great manners.
The best Jack Astors I ve been to in Ontario, Mariana was attentive and catered to my family s needs.
Great service from Mariana!
Our server Mariana was excellent!
Came here last week and had an excellent experience. The food was absolutely delicious, served to perfection and the server Mariana provided excellent service! She was very attentive and quick, I will be coming back again!
Very pleased with the service provided by Mariana. Will be back because of the service provided by her.
Very happy with the service. Mariana was very kind to me and my family, we will be returning because of her amazing service.
Enjoyed my dinner here last week and was greeted by Mariana who did a wonderful job taking our orders and making sure our drinks were always full. A great experience overall.
Very happy with my dining experience here, Mariana was very helpful and kind, made great recommendations and made sure our food was served in a timely fashion.
Nice place to dine in
Really enjoyed my experience at this restaurant. There are so many great options and my server, Mariana, was very informative and helpful. She was always checking back to make sure I was satisfied with everything. Great waitress. Go Mariana!
Great atmosphere and even better servers, especially Mariana. Made the whole family feel welcome, amazing service!
Great experience at Jack Astors! Food arrived quickly at the table and our server Mariana was super friendly and efficient! Would recommend and will continue to return back because of the fantastic service from our waitress.
Had a great visit and would recommend it to friends, our food was hot and just to order. Had great service from Kate!
We had a wonderful time at dinner! Kaitlyn was right on the ball with our drinks.
Had a nice family dinner post shopping. Our serve Kate was wonderful and went above and beyond for my kids. The food was pretty good - all round a good experience
the service & Atmosphere is Amazing. Food was fresh too .. Love the desert Food : 4/5
I usually don t write any feedback or any survey online , never did any survey before. However, during my last two visits our table was served by server named Nosheen and it was the best service we ever received. She is so genuine and sweet, I just don t have words for her. All I would say employer should not unnoticed her service and appreciate her service by rewarding her with any possible way. Vegetarian options: Mexican bowl is one of my favourite dishes there. However, I am super unhappy with changes to the recipe specially this new rice instead of white rice.
Food was so yummy, I came here with my husband and we got the calamari and the spinach artichoke dip! Andrea served us and she s great and super attentive, thank you Andrea!
Great location for watching sports on big screen tvs. Service was great.
The chicken tenders are so good. But they way over do it on the random Christmas decorations inside. Kid-friendliness: Very kid friendly. Wheelchair accessibility: Yes it is accessible.
Carter S Is a good waiter and the food was great!
Our server Sam was awesome and very cheery!! We had a holly jolly great time!
Today me and my sister came and ordered the wonton nachos and garlic bread excellent service from Emily F I highly recommend and will be back again
Had lunch here today with Emily F. She was super nice! Food was delicious as always. We ll be back !!!
Really great place
great place
Christine was amazing, great service
Christine was Superb with her service! The food was delicious and plentiful! Celebrated my wife s Birthday The No Tax was A Bonus! Food
Christine s service was Excellent! The food was delicious and plentiful We were celebrating my wife s Birthday The No Tax Holiday was a Bonus! Food : 5/5 |
I finally tried this place today, Food was great my server was Emily F and service was amazing!
Great service
Christine was excellent with her service for our family dinner! Thank you Christine
Here for a bday.. it was quick service and Christine was friendly Kid-friendliness: Christine was on top of things for us.. excellent and friendly Food : 3/5 |
Christine was a great waitress
Had the best time, with the best server Christine!!
Awesome experience at Jack Astors all thanks to our amazing waitress Christine! Dietary restrictions: Halal options Parking: Lots available
Christine is amazing! So freindly and helpful
Great service from Kassy H
Great choice for dinner with the family. Had a fabulous meal and wonderful service by a lovely young lady named Kassy. She was polite, friendly and very helpful. Highly recommend.
Good food. Good atmosphere. Exceptional service from Kassy. Very personable and offered some great choices from the menu. Will come back again.
Mariana was the best server ever will come back just to support her!
After spending some time shopping at fairview park mall, my mom and I stopped at Jack Astors for dinner and it was fantastic. Absolutely amazing service from our server Mariana! She was very attentive and gave us great recommendations and made our dining experience amazing! If you re in town shopping for Christmas or the holiday season, I would recommend stopping at Jack Astors! The service and atmosphere was great!
Tien was a great server! Had some really great recommendations and was super friendly!
Gabby was the sweetest. She made the best recommendations especially the lobster and crab dip with shrimp. The vibes are great, so festive right now in there and they always have good music playing.
Andrea was awesome! She was super nice and accommodated my vegetarian diet:)!
i love coming here with my boyfriend for our usual date nights,, the vibe is awesome they have djs every friday night so we always vibe it out and our server andrea was super chill and attentive:) thanks andrea!
Carley was our server , she was very attentive and answered all my questions . Food was great and came out really fast .
Delicious food and great atmosphere! Our server Tien was particularly amazing. Super helpful, friendly, and knowledgeable!
Enjoyed our food and our server Tien was terrific!
After a busy day of shopping we decided to stop in at Jacks for a drink and some food. Our server Tien was fantastic! He was so attentive and provided suggestions of appetizers to try!
Went there the other night for dinner and drinks with some friends - our server Tien was exceptional. Didn t steer us wrong with his recommendations, was always available and extremely friendly!
Great and friendly service by Christine! Delicious food as always.
Alison was our sever the other night she was very polite and did a great job. she was fast and very professional.
Tien was our waiter and did a wonderful job. The food was amazing and service was quick!
Gabby is the best server ever #ilovegabby
Gabby is the bomb dot com
christine is a superstar!!!!!!!!!
Christine was our server. Great attitude and very engaging.
Christine is awesome! Super friendly! Thank you!
Our server Christine was a hoot!
Christine was a great server and took care of our table great.
Christine was excellent, top notch :)
Christine our waitress was excellent! Kid-friendliness: Kids meals came out first which is very important when you have toddlers Food : 5/5 |
We had a great time here tonight. Christine was amazing ! Very attentive and the service was amazing !
Was here recently for a date. Ordered the poutine and it was beyond delicious! Had the pleasure of being served by Karen who was very polite and such a sweet girl. I really enjoyed my experience here because of the welcoming atmosphere and would come back to try their other dishes.
Went for lunch. Had Andrea as my server and she was incredible. She was my favourite server out of any I ve had in my whole life. She was on point with keeping us up on everything. 10/10
I went here for the first time last week and ate some chicken wings. Kass came with great energy and made me feel at home with excellent service. It was quite busy but she handled it with ease. Highly recommend the chicken wings.
Good day everyone, I would like to say that my experience at this particular Jack Astors location was overall decent. My bartender did a great job of taking care of me during my time there. Some of the other staff seem friendly while others seem to have an attitude or made me feel a little off about them. There is room for improvement at this location. But not terrible to say the least. I hope other people will have a decent experience here. Take care now.
I chose Jack Astor s for my birthday dinner and was surprised at how efficient and welcoming this place is. My guest and I were served promptly even though the restaurant was very busy. The food was served hot and was tasty. A shoutout to our server Lauren, who was professional, very friendly and a pleasure to deal with. She had a large table to take care of behind us, and other tables as well, but was sure to check in with us as the meal progressed, providing excellent service!
First time to this Jack Astors. I was in town for a work trip and my experience was great. Good food, our server Jack was funny and super helpful. Would recommend for a dinner out.
Kaitlyn was a fabulous server. She was attentive to our needs and accommodated us by turning the music down a little! She is very sweet! Food was delicious and enjoyed by all!
Kaitlin is an excellent server. Very helpful knowledgeable and attentive. The Asiago chicken bow tie pasta is amazing I highly recommend
Food was good but our server Mariana was amazing. Very fast, attentive, and kind. Will definitely be coming back!
The food was amazing and Mariana our server was the best server we ve ever had. She made our time there an 11/10 experience
Our server Kassy was fantastic this weekend and the food is always amazing! Plus the DJ does a great job
Incredible place to stop in for a bite! Our server Alison was outstanding and really made the experience 10/10 for us.
Was just in Kassy is awesome I havent received service this great in a long time. Thanks Jack
First time eating at the restaurant. My server Mariana recommended the chicken parmigiana and it was absolutely amazing. Food was amazing and server was very attentive and accommodating. Will definitely be returning!
Mariana made my entire experience amazing! Great customer service and food!
Great Experience! Our server Kaitlyn was fantastic, very friendly and welcoming
Nosheen... wonderful bartender. I love the wings.
Nosheen was a delight. We brought our 2-year old daughter for lunch and it was a very pleasant experience. Kid-friendliness: Nosheen was patient and caring in relation to her interaction with our 2-year old.
Had an amazing experience the other night the garlic pan bread obviously was amazing but even better then the food was the staff Kass my server especially she went out of her way to make our visit next level. Everyone tip her well. Thanks
Karen was awesome, food was great, especially the calamari. The Christmas decorations are awesome too hahah.
Carley was absolutely amazing, great service.
The service here is exceptional! The staff are so kind and helpful. I recently had a good experience with Carley. She was always on top of bringing me things I needed which was really nice! The food here is great but sometimes a little inconsistent. I m not sure if it depends on who makes it. Some visits it tastes much better than others. The atmosphere is good as they play music and have many tvs that play sports if you re into that. Sometimes the music is a little too loud though. I recommend this place to anyone who wants a lively restaurant with good food!
Carley was great. She was friendly and checked in regularly.
Great service from nosheen and kait, I will return!
Had a Great waiter Rick! Kid-friendliness: Yes Wheelchair accessibility: Yea
Great food and service! Thanks, Roxana.
CHRISTINE IS AWESOME!! Food is good too
Christine slayed
Christine was amazing! Quick service and hot food!
YALL BETTER CHOOSE CHRISTINE!! she was genuinely so welcoming and her entire vibe was itttt!!!!
Christine is awesome!
Christine was fantastic!!
Christines Great
Excellent service from Gabby
Gabby is the best waitress ever.
Gabby was the best
We had a fabulous experience, Gaby was awesome, very pleasant and professional, I will definitely come back - thank you Gaby !!
A great service from Gabby.
Gabby s service was great!
Our waiter was amazing. Perfect. Magnificent #iLoveGabby Food
Gabby is the best server in the 6ix #iLoveGabby Food
Gabby is the best server. Goat things pull up jack astors today. Best 4 meals of my life.
Shoutout Christine for the excellent service
Our server Christine was fantastic and so was the food!
Christine was fantastic! We love Jack Astors!
Christine is the bestttttttt!!!!!!!!!!
Christine was great
Christine is the best, she just brought such an incredible vibe
The holiday steak with Stella was fantastic! Service friendly and quick !
Had an amazing experience. Thanks to the wonderful service provided by Kass
Loved the amazing Christmas decorations, delicious food, and awesome server, Emily F!
Amazing service, food was great and Kass went above and beyond to make sure we had a great night. Definitely recommending friends to book an event here.
Had an excellent meal our service was good and our hostess Kayden was awesome
The bartender Kass is not only gorgeous here service was awesome
Guys night out - mostly for a drink. Good selection of beers.
I went to Jack Astors and I had the best service I ve ever had. Our server Mariana was so attentive and went above and beyond. The food was great but Mariana made it better. I can t wait to go there again and hopefully get the same server. Awesome job!
I had the most amazing experience ever at Jack Astor s Kitchener. Mariana was my server and she was the most welcoming, sweetest person I ve ever encountered. We bonded over Harry Potter and specifically our love for Draco Malfoy. The food was good but the service was great! Can t wait to go back, miss her smile already.
Saturday night service from Carley was excellent!
we were there on Friday night for dinner and drinks! our server was Kassy. not only was the service amazing but she was throwing beers and putting on a show! you guys are lucky to have a server like Kassy! we will be back and asking to be sat in her section!
Kassy is #1, Kait too
Kass was great!
Always look and Jack Astros but I have to say the bartender Cass. She s awesome. She s friendly and just a welcoming experience from her. Top notch service was just a natural for her.
Wish I had come sooner with family and definitely coming back. food was really good, came hot and in good portion size. far above basic pub-fare! tacos for apps and excellent wings. Gabbys service was exceptional - friendly and attentive. Nice atmosphere for family also.
I was here on Friday and had the pleasure of being served by Gabby, and she was absolutely amazing! She was attentive, friendly, and made our dining experience so enjoyable. Gabby went above and beyond to make sure we had everything we needed and was always quick with a smile and great recommendations. Her professionalism and positive attitude were truly impressive. Well definitely be coming back, thanks to her exceptional service. Highly recommend!
I stopped in on Friday and had the pleasure of being served by Gabby. She was absolutely wonderful and incredibly knowledgeable about the menu. Gabby made sure everything was great and even suggested a few items that turned out to be amazing. Her cheerful personality and excellent service truly stood out.
Gabby was a great server and the food was excellent
gabbys service was great! will definitely be coming back!
I loved eating from here! I esspecially loved the customer service from one of the younger girls Gabby. She was so very respectful, patient, and made me feel as home with my visit. Would definitely visit again!
Had a waitress named Carley, provided great service and was bubbly and attentive, food was great but the service was better!
I got the Buddha salad with tofu. It was so yummy the presentation was amazing. Our gorgeous server Lauren was excellent and very attentive :)
I ordered the pad Thai with tofu and it was amazing! Our server, Lauren, was friendly, kind, and so thoughtful. Will definitely be back!
Been here a few times and it s always been nice. Very good food and all the servers are very friendly :) restaurant is always clean and looking nice. Waitress today (Lauren) was excellent to my family and was mindful to all our extra requests
Very friendly service. Carley was great. Parking: In mall. Food : 4/5 |
Loved Carley s service! Fantastic job and so kind! Amazing food, quick service.
My waitress, Alice is an exceptional employee, she is extremely patient and extremely respectful, made it feel like I was talking to family. 10/10, she deserves a raise and I will be coming back if she s my waitress
It has been a long time since me and my hubby had had a night out without our kid, and we had the BEST BARTENDER KASSY! she was friendly, made amazing drinks and made our night!
My wife and I had the pleasure of dining at Jack Astor s this weekend, our lovey server Alice was informative and genuine, made sure we knew about what deals were going on, she met all our needs with a smile on her face, the food was very good and quickly delivered
The restaurant was so welcoming and so was our waitress Mariana she served us everything so well and she was super sweet
Mariana was an amazing server defintly coming again!!
Amazing customer service by Mariana!!
Had a great time, Gabby was great to us!
Food was great, service was awesome! I had gabby and she was super friendly. Felt like I was chatting up an old friend.
Gabby is the best. My kids love her. We have been coming to this location since we moved to cambridge and landed in Gabbys area. Shes great at menu suggestions and makes sure everything is to our liking. She deserves more that just 5 stars... Parking: Is located in a mall... tons of parking Kid-friendliness: During summer they have games that are kids friendly
Went in for lunch this past Saturday. Alison was our server, she was amazing super friendly and had great recommendations. Food was delicious and our drinks were always full! No complaints at all
I came in for a drink and I was greeted by Kass at the bar. Her service was exceptional and she made the experience fun and light!
Karen was amazing! Such a sweet girl and she was so patient with us haha we took a long time to pick what we wanted because they have so much good stuff on the menu! We ended up getting the new chicken fried chicken from the Christmas menu and it was so yummy.
I had the pleasure of being served by Kass a fantastic bartender. She not only went above and beyond with service but made me feel right at home with recommendations and conversation. Thank you. I will be returning.
Alexis was our server the other night and she was amazing! Very kind and easy to chat with, I got the nachos to share with a friend and they were killer!! Over all a great experience, amazing fast and friendly service!
We went for dinner and had a great experience. Gabby was very friendly and provided great service. She was wonderful with my 5 year old too!
Thank you Gabriella for making our visit 10/10! From the food recommendations to quality service you provided us!! We ll definitely be back again!
Jack Astors Bar & Grill Kitchener was fantastic! Their cocktails were perfectly crafted, and their friendly, attentive service made the night unforgettable. Highly recommend!
I had the pleasure of dining at Jack Astors in Kitchener recently. The food and atmosphere were outstanding. It was also one of the best service experiences Ive ever had. Our server, Gabby, was absolutely fantastic, with her positive attitude and genuine enthusiasm. Gabby greeted us with a warm, friendly smile and made us feel welcome right away. She was extremely attentive, always checking in to ensure we had everything we needed. Her knowledge of the menu was impressive, and she made great recommendations when we asked for suggestions. Even more impressive was how she handled our busy section with grace and efficiency. Its not often you come across someone who excels at both the technical and personal aspects of service, but Gabby aced it.
It was my first time at this branch and Kass did an amazing job prepping the drinks, The cocktails were awesome especially the spicy grapefruit margarita and the OO lala baby! I cant wait to go back there again!
The food was great, and our server, Carley, was excellent! She was very personable and got us our food fast :)
Gabby was an amazing! Will definitely be going back.
Gabby was an excellent server, we were pleased with the service.
Food was good, service from Carley was excellent, management was a bit too overly interested in how we were doing.
Im just here for Kass shes pretty awesome. But im sure the food was great as much as her service is !
Amazing restaurant and great service. We had Kass as our server and she was amazing. Beauty at its best - Great smile and amazing service. An asset to the restaurant for sure.
Had the most amazing time here, thanks to the wonderful hostess KASS! She is amazing! Definitely going here only for her amazing service.
Came in last Saturday for a quick bite with my kids before the movies across the street. Andrea was awesome, she made sure our service was swiftly and quick so we could make the movies in time! Food was amazing as always, but this time I tried the new Christmas menu item I cant remember the name but I think it was called the NY lobster striploin? It was soo good. Will definitely come back with more time next time hahah. Thank you Andrea.
Kass was awesome
The food and the staff are great. I have tried almost everything at least once and food quality and taste are consistent and great! Servers are never slow or negligent. It is a very comfortable place for lunch/dinner and drinks. I have been coming to this location for lunch once every week when I am at work and it is becoming a part of my routine! I think that says something :)
Carry was our server at lunch today and she was lovely! Great service and great food