Union Burger in Kitchener

Great price, service and food. A simple, take-home-for-supper single burger with onion rings and water. Due to food allergies and sensitivities, this yummy date night meal will have me coming back.

where do they all work from india So darling

Manager told me to go back to my country and said many racial slur. I do not support. He said after he heard my English.

The best bang for buck burger in KW. Fresh, tasty, and consistent.

Terrible place was there for less than 5 minutes told them I was waiting for a friend to come eat at this place, and they wanted to kick me out because nothing was ordered while I was waiting. Do not come here. Terrible customer service

Pretty good burgers

For the people. Best deal for a burger and its good too

Good food for the price. Slowish service.

Fantastic bang for buck, $9.50 double patty mushroom Swiss never fails me.

Great food, awful degrading music. I asked them to turn it down, they said they would, but didnt

Absolutely amazing burgers I get just tomatoes and pickles and its the best thanks so much for a great burger experience

A surprisingly good alternative to the regular fast food joints and cheaper too!

Went in and sat down, checking out the menu on my phone and got told by the owner to basically order or get out. Pushy vibe, hes not getting my money.

Ive been a customer here for years. Ive always ordered the same thing which is the bacon poutine burger with no bacon. Until today Ive never had a bad experience with getting my burger. But today I went and ordered my usual burger and then I recieved what is literally just a poutine in a bun. Theres no meat. No burger part of the burger and I am extremely livid. I went out of my way to go out and get this burger for supper and I didnt even get what I wanted. I live a good half hour to an hour or so away (by public transit since I dont drive) and its not worth it to go back out and waste more time going in person to complain. Ive never had this happen before and I think I may stop going because of this. Im heart broken

I ordered via skip the dishes well before they closed; they waited until closing time, then cancelled my order.

No hygiene at all . Disgusting place

Best tasting burgers around.

Washrooms are absolutely disgusting. Dried pee and pubic hairs stuck to the toilet seat. Stall doors absolutely covered in filth and they dont even lock properly. A pool of hand soap caked onto the counter around the sink. Not to mention toilet paper thrown all over the floor and the paper towel dispenser was empty. Its times like this I wish I was a guy so that I could pee standing up. I would seriously consider dining elsewhere!

I almost always come for their buffalo chicken poutine ( add bacon for $0.99 ( under $10 ) great price , sometimes order the cheeseburger combo, or just a milkshake. I havent had any of their other food options but, Im sure they are all great !!! Its great that they have a license to sell beer in the bottle ( I dont drink but, those that do would enjoy that for sure after a hard day of work. Only criticisms I have are bathrooms need cleaning more often, tables cleaned once in an hour or so, take the time, And music playing in the background is nice to hear too if they have it ?

Great prices, great burgers! One of our favorite Burger joints in town

Employees have Dont manner how to deal with customers please improve your customer service.. worst service ever I had face.. dont have sense of any employee in this restaurant

Good food. Price is decent.

Wheelchair accessibility: Yes Food

Excellent spot in downtown Kitchener for a really good price and tasty burger

Customer service was trash. Dismissive, both the cook and cashier were unfriendly and handling food items loosely. Place is not well cleaned either. Wish I noticed all of the grimes before I ordered.

Staff helpful and polite, but the posted hours are confusing, with 2 signs. The paper one cant be seen from inside when I looked again. Owner/manager really needs to change the sign on both sides of the door as soon as hours change. People are still walking in, and staff is having to tell then the sign is wrong, and they can only have take out as they close in 10 min. Because theyre closing at 9:30... which it says on neither sign. Its Fri.

Not a bad place, food is quick and tasty, they got combo deals for under $10. Staff is also nice. Sit in area is always cleaned, all in all good place.

Great combo deals. Amazing food.

Great staff, good food, good prices.

Honestly might be the best burger ive ever had and I travel for a living. Hot, fast, so tasty.

It s a good burger joint on the king street. Food is good and the atmosphere looked nice. I asked for sweet potato fries instead of the regular for xtra fee and they couldn t do..

excellent veggie burger that actually tastes like veggies (i like this) washrooms were so terrible that i elected to hold it Vegetarian options: yummy!!!!!!! Dietary restrictions: not much that i saw besides a veggie burger Parking: street is often busy, so good luck finding a spot to park Kid-friendliness: seems kid-friendly enough. no obscenities or uncomfortable atmosphere, so it should be fine Wheelchair accessibility: bathroom requires able body to access, but once youre in there, there is an accessible stall per bathroom. not worth the effort of getting in there though

Delicious cheese burger and buffalo chicken poutine. The hand cut fries and sauce was great! Very quiet atmosphere. Not busy.

Great food. Fast and friendly service. Clean, well organized restaurant.

Fries are so yumm

Ordered the bacon mushroom poutine, and it was the SALTIEST poutine I have ever eaten. Ill give them another try eventually, but a poutine should not be that salty! It doesnt even really need salt added to it at all. I also paid for extra cheese, and it seemed like a normal amount of cheese.

We used to visit the Union Burger location in Napanee, Ontario. Always enjoyed our meals and were disappointed when they closed. We were very excited to find this location but quickly disappointed once again. The quality just wasnt there and we didnt enjoy our meals at all. The service was friendly but the restaurant was dirty and we had to wipe a table to sit down. I highly doubt that we would visit again.

Great experience as always. Food was incredible. I would definitely recommend to anyone looking for a delicious burger and poutine place. Parking: Parking is free directly behind the building

Good value meal. Food is 7/10 and value 9/10.

Burgers at affordable rate

Bathroom out of order, Ice cream machine out of order, poor customer service. Cashier tried to rush customers sitting the dining area out of the door during a meal by rudely announcing we are closed now , after clearly serving everyone to sit and eat in the dining area not even 10 minutes prior.

Food was good. Ambience too.

Worst bacon cheeseburger, with onions rings I have ever had. In fact, I could only eat two bites. And this was the third time I gave them a chance. Firstly I asked for a cheeseburger and no bacon. What I got was: stringy cold bacon, on a barely warm bun, with tomatoes so old they were complete mush and lettuce which I reminded the server to not put on. Although she was kind enough to ask and the most overcooked hamburger patty that had evidently been partially cooked prior.. Then there were the onion rings, which were fried so much they were inedible!!! So hard, I couldn t eat them. They have NO idea how to cook food properly. There must be newer owners, because the burgers were once initially quite good. Don t waste your money. Go to Shoppers and buy a bag of Prime Burgers and some soft buns. You will pay a few $ s more but you get 6 burgers for the price of 1 completely inedible meal. The drink was decent. Your basic Barq s. I don t expect the best burger for $14.00 but I expect I should be able to eat it at least! Vegetarian options: As noted repeatedly, the toppings were old. Very evident the tomatoes had been sliced and used way past their best before date or previously frozen and thawed. Dietary restrictions: The tomato vegetable on the burger was so old, it was almost liquid mush. Inedible! Otherwise veggie options are available. Parking: Site on the corner of the street, with no parking, so everyone must park in lots further down the street. Not far if you can walk or roll. (Wheelchair or scooter). If you use crutches or a cane, it s about a block. Wheelchair accessibility: No wheelchair access at all. Even though the frontage ahold require it. Customers are always kind enough to open doors and the server kindly helped me out. But there are two sets of doors and NO accessible openings

Affordable, quick, straightforward burger place.

Went here with the wife before she passed. Fantastic food. Great service. Nice decor. We raved about it for days. I will try to get back this summer.

excellent prices amazing food for the price great service

The food was fantastic and I highly recommend this place

CP value better than McDonalds.

Reliable place, good food, good price has never disappointed.

Not very good and expensive. The poutine was lukewarm and tasted starchy, and the burger was dry. I didnt enjoy it at all.

Amazing restaurant, high quality food with great service. Really nice staff and really good food. Definitely in my top 5 burger places.

My husband ordered burgers with extra pickles, ketchup, mustard, and mayo. They gave us a plain burger, no condiments on side.

Says theyre open till 10. Got there at 9 and was closed.

Got such bad food poisoning. Had the double patty burger with Swiss cheese and mushrooms. Took over 5 days to recover. Not Yummy.

Delicious burgers

Skip the Buffalo chicken sandwich. I realize its called union burger but I wanted to give it a chance. Fries left a lot to be desired, thick and mushy. Service was slow despite having only one other customer in the store at lunch time. If its busy youre probably better off walking elsewhere nearby. That said, I will recommend the cookies n cream milkshake. Good size for $5 and a good taste! Wheelchair accessibility: Someone was able to wheel up to a booth as I left.

The best burgers and poutines in downtown Kitchener

I would never go back there. It was a poor experience. Overdone food, bad service and a meh place. Kid-friendliness: Zero.

Friendly service with amazing food at a great price, the patio will be ready soon too!

Food quality is so good and has a reasonable price. Customer service was okay, but not friendly or helpful. Nice atmosphere and good location.

Best burger ever

Doesn t close at 9 as advertised. They stop taking orders at 8:45pm.

Big tasty burger for a decent price!

If you are in Kitchener and want a burger, go here. For being a fast food joint, they have burgers that taste real with fast service.

Great prices and food

I ve got delivery from Union Burger twice and the burgers were phenomenal. The price was great as well. I highly recommend!

Pretty decent burgers for the price. Like a 1/4 step up from fast food but for cheaper than most fast food places these days (cheaper than regular items that is, not like value menu burgers n stuff). Cheap beer and conveniently located with decently quick service. Parking: 2 dedicated parking stalls behind the building but if those are taken you re gonna have to walk a bit

À Poutine with no cheese, no vegetarian option, no wifi , server are yelling at you or give attitude , it s dark inside and no agreeable costumer service The food isn t well cooked and the prices isn t worthy Very désappointed Food : 1/5

My husband loves it here I dont eat bread or carbs but every time we pass by this place he wants a poutine and cheeseburger Food

Nice service

They gave me chocolate milkshakes when I asked for strawberry Good burgers though Wheelchair accessibility: They dont have buttons but they have double doors

Great hamburger. The meat was tender and flavorful. I enjoyed the fried potatoes as well. I had a promo of a combo burguer potatoes and a beer. The staff was friendly . I could be back !

The beer is cheap, worst chicken burger i ever had. It tasted blah! The chicken wanst crispy feels like it was lying in the freezer for a long time. Fries weren t the best either. No salt and they were soft

Best homemade burgers & fries. Excellent deal we had was a double patty with toppings we wanted,fries & a drink for $12.99. Beer is $3.99. Very clean & great service. Highly recommend Union Burger & wish it would be in my town & province.

Excellent food, however my sister did not like the veggie burger.

Good service. Hot dog was great and different from other places.

Decent food and prices, with a typical fast service counter. The washroom was filthy, perhaps as it may be used frequently by non-customers.

I ate there Friday. Had burger and fries, didnt finish all of it. I got food poisoning. Very sick still. Anyone else experiencing this?

Favorite place to eat

I am a regular customer. The food, service and atmosphere all are 5 star. My review is about cleanliness. The bathrooms and floor are dirty. Looks like they could use an extra person for cleanliness.

Price of combo meal is good. Burger is a bit overcooked.

Great food but it always seems to take a while to get it

Ordered poutine

Vegetarian options: They have loads of different options for different food issues Food

Nice food, but... The ice cream its not that good

I ve been meaning to leave a review for a while so I m doing it now. Delicious burgers and fries! Great food for good prices. Hot and juicy off the grill and the bacon cheeseburger is my favourite! Fresh crunchy fries to pair. Yumm! Sometimes you have to squeeze by some rough downtown dwellers to get inside but the food is worth it.

Bizarre experience... The owner of this place didnt want to sell chicken nuggets to my daughter. I truly thought he was joking, but no. Believe it or not the person we dealt with was actually the owner. According to his rule chicken nuggets can only be sold to children under 10. Ive never heard such ridiculous rule!!!

Food wasn t up to the mark. Ambiance and service were good

Food was great double cheese burger with bacon was $12.99 with fries and drink well worth it and near the same price as McDonalds meal but better quality only issue was the Bathrooms where dirty af dont look like theyve been cleaned in days being a professional cleaner myself i notice things others dont like the dirty paper tower dispensers and toilets bowels not cleaned as they should be. Inside seating area where clean and seating areas had no garbage at all and where clean for seating no issues there

The owners are amazing. The food is great. Awesome location. What more could you ask for!

Very good and fresh, super friendly staff, quiet and peaceful atmosphere on a Tuesday afternoon.

Music much louder than I would like, but if youre not looking for a quiet conversation place, I would recommend it.

The best place, for a good meal and relaxing atmosphere, right downtown Kitchener. Once, or twice a month, I go there for a tasty meal, thats within my budget. Its far, better and cheaper, than eating at McDonalds. Its quiet and peaceful. The combo meals are generous in size. Union Burger, is my go to restaurant, each month. I rarely go elsewhere, to eat. I live in Cambridge and I take the GRT bus and ION train, to get there. Its worth the trip.

Not terrible but not great. Burger tastes good, but the bun was cold. Fries were soggy and tasted old and bitter. Price was reasonable. Service was friendly and fast. We were there on a Monday night, and the place was almost completely empty.

7$ for a bottle of water...... Half the fountain drinks are water

You might spend more money on an order(about $15/combo) but the burgers are superior to any fast food chain in the area. Tasty, lots of meat, and great toppings. I feel it sets the bar for any restaurant claiming to have the best burgers.

Sweet meat!

Good food for a lower price

Just tried their Bourbon Burger an onion rings. Really enjoyed them, althughthe onion rings were slightly overcooked. Decent price, extremely friendly staff, and the place is spotless. I will definitely try them again.

Friendly staff, good food. A little more expensive than an average fast food burger but the quality makes up for it.

Awesome burgers, and great staff.

the burger was okish compared to the price

Definitely stepped they game up on burgers. Service was good 3 dollar beers mad decent.

First time ordering Mississauga branch waste of money

Very good burgers and cheap beer

Always good food and good service cheers

Very friendly and didnt wait long for our food

Don t be scared off by the appearance of this place - the food is really good. As a almost Vegan (definitely a Vegetarian), I had the best and most authentic (Veggie) Burger so far in all of North America. The Fries and House Dipping Sauce just amazing. And the possibility of having a Beer to it, just comforting . The Value for Money just fair.

Worst onion rings Ive ever had. Neither are they salty, nor crispy. Just some dead onions rolled. And for the burger, had ordered a buffalo chicken and it tastes like crispy chicken. Seems all the burgers taste the same. Horrible at taste. Would never recommend this to anyone.

This was my second and last time going there. I was there with my two daughters 6 and 4 yrs old. I wanted 2 combos and they re burger cut in half. Very simple. So I thought. One combo 7.99 the other 9.99. My total came out to 30 dollars. I looked at the receipt and was charge for 3 combos 30 dollars in total. I tried to explain to the lady I only wanted two Combos and not three. She was so busy at the moment that she quickly gave me two dollars back. Lol so I waited until she had a few minutes so I could explain that they re was a mistake with my order. When I finally got my order I got 2 hamburger and 1 fries. Again I showed the lady that I was missing an order of fries. Make a long story short ..Finally I got my two order right and my money back. BUT !! As im walking away she says to me YOUR WRONG that I made the mistake and not her. Lol I couldn t believe it. By then I had enough of her poor people skills. Is not about right and wrong. I don t want to pay for 3 combos. I only wanted 2. One for me and my two young girls can share one. Just so she can be RIGHT . I put 5 dollars on her counter. Is not about the money at all but the simplicity of paying for what you want and order. At the end of day I will never be eating there again. She wants to be right go ahead your right Right way to loose a customer lol CHEERS !!!!

Amazing price AND high quality burgers. 10/10 recommend

Burger and fries and fresh and taste good. The staff was nice and helpful. They serve beer as well :)

Good taste, gold price, good quality I love it.

Great value and good food.

Great burgers.They take their time to make them and you know you are getting good food, not fast food.

Good burger, large patty, quick service. Beer available!

Will go again soon fries seemed burned and too much crispy otherwise the burger is good you can make your own burger

Excellent burgers and great service but clean up the dinner.

Used to be a good place for burger

Amazing food and great prices and friendly staff. Always a good spot to grab a bite to eat

Staff just kicked me out 20mins before closing because they needed to clean. This is laziness and shyt customer service. Clean at 9pm when you lock up and dont inconvenience your customers. I wont be back.

Great Value. Really nice people. Excellent burger. Parking: Downtown parking can be a challenge some days!

Worse experience I had in history I ordered through skip! ( say thanks to skip for the review) I ordered a burger and poutine and milkshake , burger had no sauce on it I couldnt even swallow it tasted like nothing , and they put the milkshake into a tray only one drink thats heavy and the tray was moist it fell apart in the driveway and spilled all over me , I have contacted skip and they wont give me a refund nor credits , its ok to me a review is worth more . Stay away from these guys and skip the dishes once that food hits outside those doors they dont care about you ...

Good, cheap food. Good service

Great burgers and fair prices, highly recommend

Great food at a great price cant be beat. Has great deal for beer $2.99 a bottle!

One of a few places left downtown where you can get an excellent meal for under $10 and in 10 minutes. I usually get the regular poutine and/or bacon burger...and highly recommend it to anyone who like burgers and fries, but they have many other options for eat in or take out customers. They also sell cold beer which goes down great with lunch on the hot days! Parking: Parking is around back Kid-friendliness: Most kids love their menu....fries, hot dogs/hamburgers, ice cream and milk shakes. Whats not to like?! *they sell beer, but it is not a bar/tavern environment* Wheelchair accessibility: Right off the sidewalk on King Street, everything located on one level.

Delicious burgers, very juicy and fresh

Bomb burgers

Great service, mediocre food for the price of decent food

Good food and clean atmosphere. Manager was attentive and helpful.

This was our first time there. We were very impressed!! The food was great, burgers cooked fresh when you order and the prices were great too!

Great food that is well priced. Will be going back again soon!

Fries were terrible. They were soggy and extremely greasy. Burger was okay for the price. When I asked the cashier for a fresh batch of fries, he claimed that s how they come and wasn t very nice but managed to keep looking down my shirt. You re better off at major fast food chains.

It was a great experience, the burguer was great and the service was really good.

Great burgers, shakes and chicken dishes

This is a great place for burgers, chicken and is a bit more upscale compared to typical fast food places. You can customize your order with different sides, such as sweet potato fries! They also have good milkshakes and ice cream. Their veggie burger is plain soy with no seasoning, so it is bland. I wish they had other vegetarian/vegan options. Their poutines are average. I also miss the fancy drink machine, which was replaced with typical beverages at all fast food places. Orders can take quite a while to make since it is fresh. It is a decent place to eat at. They have later hours than most places in downtown Kitchener. I wish they delivered! Vegetarian options: As mentioned above, the plain unseasonably Veggie burger is the vegetarian option. There are no other Veggie options, besides the sides. Dietary restrictions: They do not mention dietary restrictions. They do not have alternative bread options, and no vegan foods. It is not the best place to go if you have these needs. Parking: This is downtown Kitchener, so parking during weekdays can be difficult to find. There are limited 2 hour parking throughout downtown that workngreat if you can find them. There is a parking garage and paid lots nearby. Its much easier to go in the evening for free parking. Kid-friendliness: I often see kids here because of the milkshakes ans ice cream. Wheelchair accessibility: The entrance is street level accessible thar way, but I could not find any accessibility buttons to open the door, which is an issue.

It has been some time since Id been to union. I stayed away because it can be a bit pricey but my wife hadnt tried it yet. Still a bit pricey for a double patty stack instead of one nice thick patty - but between the generous service and the overall taste of the food Id definitely recommend stopping by if youre in the area. The burgers really are quite good. Parking: There is no dedicated parking area being downtown. Good luck!

Probably wont sit in again, but great burger. Kid-friendliness: I wouldnt want to sit here long with my child. Great food though, take out next time Food : 5/5 |

Very good burger and very good price. The fries are awesome.

A great spot to grab a quick bite. Burgers are fresh, fries piping hot and the beer chill cold. Prices are reasonable and fair. What more can I ask?

Messed up my order and tried charging me after I had already paid when they brought me the wrong food. Fine for a burger joint but dont expect extra ketchup or anything else. And no restroom.

Its ok

Great food, friendly staff and a clean environment

Loved the onion rings. A must have!