574 Lancaster St W, Kitchener, ON N2K 1M3, Canada
Kitchener-Waterloo's local Smokehouse for over a decade, specializing in BBQ platters, house-made sides, & Southern styled comfort food, made with locally sourced Ontario ingredients.
It's worth the long and easy drive to Kitchener/Waterloo. We were a group of 8 people.To get the best value for your buck, please order the large grilled platter, which costs $151 (Nov 2024). They say it serves between 4-6 persons, and I think it serves at least 6 persons. Service is quick, so order your starters only after your platter arrives on the table and then decide if you need more. You'll be hard pressed to find better brisket and chicken legs anywhere else. Beer is also available by the pitcher, and the parking is free and easy. Please book a table well in advance if you are planning to go on the weekend.
I’ve been here a few times for the bbq style food, I must say the quality has changed when I came for lunch. The last time I got a sandwich i felt the pulled pork wasn’t as fresh, juicy and saucy as the previous times. Flavour is still great as well as the corn bread, Mac and cheese. Hoping next time I come the food is as incredible as it used to be.
Many people have recommended this restaurant to us, so we really wanted to try it out while in the area. Unfortunately we had other plans and were only able to order take-out instead of dine-in before closing. We ordered the Nashville 1/2 chicken meal with the beans and rice and sweet potato fries. We also ordered the 3 meat platter with brisket, ribs, and sausage. Sides of creamed corn and corn bread. We ordered medium spice for the chicken, but it wasn't very spicy, if you like spice I would recommend ordering the hot option. The flavour was amazing though, it had a sweetness that we enjoyed. It came with two slices of brioche bread and some pickle slices. The brisket was super soft and tender, the ribs still had a good little bite, sausage was good too. Only regret was not ordering extra sides of BBQ sauce because it was so good. Sides were all very good. Total bill was around 80 dollars but we had enough food for 4-5 people. Totally worth it.
Star of the show in our opinion was the ribs, the fried Brussels sprouts were delicious as well. They were also famous for their brisket, which was good, although certain parts are a bit dry. The chicken wings were not special, but decent. I thought the corn bread was good, but my husband did not enjoy it. We walked in Saturday at 5pm and it would had been an hour wait. We got a seat at the bar while waiting for a table, but never got one. Staff were friendly and has the Texas vibe.
The food here was fantastic! The brisket was tender, smoky, and full of flavor—easily one of the best I’ve had. The tater tots were a standout, perfectly crispy and seasoned just right. And the cornbread? Moist, slightly sweet, and the perfect side to round out the meal. Everything was well-prepared and delicious. If you’re craving good BBQ, Lancaster won’t disappoint!
First time at the establishment. Staff was pleasant. We were not sure what to order. Our waiter recommended a plate to my husband. My son and I got tenders. There was so much food that se ended up taking some home!
WOW! The Lancaster hosted my niece (and new nephew's!) wedding reception, and it was incredible! They were so helpful and accommodating around set-up, and every staff member was amazing! This room looks beautiful when the lights are dimmed and the tables are set up for the evening! Our bartenders whipped up amazing specialty drinks! Well done!! Everyone was so attentive! The food was exceptionally good - definitely a 10/10. My personal favourites, the brisket and the Mac n Cheese! Oh, and the corn bread - OMG!!! I would highly recommend The Lancaster Smokehouse for dinner downstairs or as a venue for a small event upstairs! (Say, less than 100 people.) 🙂
The 3 meat platter was more than enough for two people. Their brisket is crazy tender, along with their ribs, comes right off the bones. Not sure how they get their fries so crispy and flavorful. We came right at opening so they seemed a bit short staffed, but the food came quickly. Will come here whenever I'm in Waterloo.
I really enjoyed my meal at Lancaster today. We had a great server. The food was flavourful and the portions were very generous. I highly recommend Lancaster if youre looking for a spot to enjoy a great meal.
We do events there and they are always amazing. The brisket is fantastic. Service is friendly.
Great spot for some good home cooking and great craft beer
Excellent food, for our office team luncheon. However, I wish theyd show sizes of portions, two ladies on my team ordered full rack of ribs (thought it was unwise to tell them they should eat less). They were happy with food but took most of it home.
Top class food! Special shout out to Chef Ofelia! Amazing deserts!
A bit expensive for the quantity of the food I received. Waitress was amazing. Parking: Not many spots available as it appears to be shared with a couple other businesses Kid-friendliness: Definitely a good spot to take kids Wheelchair accessibility: Seemed well set up for wheelchairs
There were 6 of us. Some brisket was very dry and some was delicious. Fried chicken should have been trimmed of all that gross yellowy fat before cooked. Brussel sprouts far too greasy and sweet. Smoked Cajun dusted chicken wings were good. Pig tails were gross. Chicken fingers and tater tots were good. John was a friendly server and also a very elusive server. Either it was too busy for him or he just wasnt very attentive. Too bad it wasnt me tipping as he wouldnt have gotten as much as he did.
My mom said the best smoked meat around the area(brisket)melts in your mouth
Best BBQ in the Waterloo and Wellington area. I recommend this place to everyone I come across and it never disappoints. Love this place and the pizza out back is pretty good too.
Pick up order was awesome. Very friendly staff and good was ready on time.
First time here. This place has that quant, family, warmth feel. Our server Dana was incredible. He smile and warmth was just what we needed on this cold and gloomy day! The service was attentive and Danas suggestions were on point! This restaurant has that warm hug kinda feeling. Definitely loved the 3 meat platter. The roast beef and ribs were delicious. We were pleasantly content with our visit. The service, the food, the reasonable prices were top notch. Danas smile definitely made our stay great, and the great food is what we needed. Thanks! A must visit for family, couples, and friends. Kid-friendliness: Yes
Lancaster has to be the best BBQ spot I would say in the GTA. Had the brisket sandwich which melts in your mouth and the Hot Nashville Chicken Sandwich, the food is to die for and will leave you satisfied with generous portions and mouth watering flavours. You would be doing a disservice by not hitting this place up. Thank you for the great service as well.
Food was pretty lacking, atmosphere is kind of a dingy dive bar kind of vibe. We had a corporate event here and the food was dry af and dessert was served on paper plates.
Latest experience here was awesome . Always say to much food but who can complain about delicious leftovers . Will be back .
Brisket was dry. I make better brisket. Im not sure if the cook was new. That brisket was a mistake. I feel bad, because I like the lanc. The chef needs to pay more attention when making your brisket. Check what youre putting out on the plate/pan. Not doing the justice or holding up to what you guys are known for. Disappointed!
The Lancaster Smokehouse hosted our Christmas party in their upper room. The vibes were great, the staff were friendly and upbeat and the food was good. We had brisket and turkey. Cornbread stuffing was awesome. It would have been even better if we had gravy for the turkey, but I m not sure if that was an option our organizers didn t pay for. Highly recommend if you want a turnkey place to host a party.
Great experience all around with Catering. Neil was easy to communicate with and always willing to accommodate what we wanted. All of the food was amazing. Would definitely do this again. Highly recommend!
We had Steve as our server fantastic guy! Been a server for 30 years and it shows! Always a awesome time when we get Steve! Went there for my wifes birthday food was excellent as always and they always offer to cut and serve cakes brought in which is great! Parking can be a little rough but the plaza across the road does allow some parking on busy days. All in all a fantastic place and I will always return!
Delicious food! So many options
nice atmosphere, reasonably priced food.
This place is awesome! I love the food and they give so much food for just 30$. Go there if you want awesome food. 37 stars/5 stars
Kitchener staple. You might at first think their prices are too high, but then just wait until you see the portion size.....
Edit: the meat & BBQ sauce is no longer gluten free. The meat here is so good, they also have lots of gluten free options. This place isnt good for people who want lots of vegetables with your meal, but fantastic if you are a meat lover. I always get the 3 meat platter when I go. Their brisket especially is amazing, and lately when Ive gone it seems as though they have gotten even better.
Great food, server was really down to earth. Meal came very fast and was very well done. Cool place and a real gem of the area. Well done!
This place is something special, from the food to the amazing staff, to the affordable prices. Big shoutout to the server Steve, he s always accommodating and gives the best recommendations. Perfectly handled our big group. Do yourself a favour and come here next weekend!
Always delicious barbecue and this time ordered the burger special with brisket. If you come between Wednesday and Saturday 4:00 to 9:00 p.m. (at the time of this review), you can also order slices from Back of the House pizza. Theyre celebrating October with an Oktoberfest Pizza that has bratwurst, sauerkraut, and a mustard-based sauce. What the heck, right? I actually thought it was pretty good and would gladly order it again!
I love it here. The food was fresh and hot. Our waitress was amazing. 5 Stars
It tasted good for Chinese but the ribs they gave me were very dry, like animal meat and the beef tasted greasy and I ordered it home, maybe thats why the meat I had was terrible
Rented the space and had them cater for a bridal shower. The setting was perfect and the food did not disappoint! Service was amazing. Thank you Lancaster Smokehouse for making the day unforgettable! Well last night The Lancaster Smokehouse outdid themselves at my daughters wedding reception last night! An amazing menu of brisket, chicken, Mac and cheese, savory potatoes, salad, and fresh rolls. AMAZING!!!! Absolutely the best wedding food Ive ever had! Service was top notch and Id highly recommend them for all your events! Thank you Lancaster Smokehouse for helping making her perfect day!
We hired the Lancaster Smokehouse to cater a buffet style dinner for our wedding. WOW, are we blown away with the incredible food and service provided. From the set up, to food delivery, to clean up it was a wonderful experience. I have had SO many compliments saying it was the best food they d ever had at a wedding. Thank you so much to as the Lancaster Smokehouse!!!!
Came here yesterday for a birthday dinner and had such a great time. The food is amazing here - 4 of us split a platter meant for 2-3 people and we had leftovers. The brisket could be cut with a spoon and the tater tots serving was so generous. Highly recommend the smoked chicken leg and to douse everything in the sweet barbecue sauce. Our server was great, she handled our bigger group with ease and was so much fun. We will be back!! Parking: There is a parking lot directly beside the restaurant that is typically full so if you go to the next building over you can park in that lot.
The best in Ontario
Best place ever to have Brisket, Ribs , Pulled Pork and beer well served.
One of the best local restaurants, its a southern American restaurant, so they serve gumbo (and its really delicious and filling!) Ribs and brisket are of course, and the cornbread is seasoned just right and delicious. Theres so much of it that I have to pack it, but I order extra cornbread, freeze it at home, and eat it for breakfast sometimes. Coleslaw is also delicious. Its just delicious overall. (All the sides seem delicious!!) There are so many French fries and sweet potato fries that its easy to end up with leftovers, so choose wisely.
As an American from the south I weep
If you want a 5 star brisket sandwich , this is the place to go!!! Will 100% be back in the very near future!!!! Mmm mmm good!! Recommended dishes
Really great resturant and fantastic food! Michelle is by far the best waitress weve ever had, great customer service!! Food
If I could give 6 stars I would. This place has amazingly amazing food and service. The portion sizes are massive. The server was fantastic for our table of 10. I personally had the chicken and waffles and oh me oh my it was sooooo good! A pro tip for everyone going : wear pants that stretch. Thank you to this place and that great server I forget her name
Good BBQ! Portions were great. I think the 3 meat platters may be enough for two people. Brisket was the star of the show. Okay baked beans, but great sweet potato fries. Will probably be back again
Vegetarian options: Vegetarian options include: Coleslaw, Red beans and corn. Kid-friendliness: Good restraunt for all ages Wheelchair accessibility: Restraunt is wheelchair accessible and friendly.
My favorite!!! Best leftovers. Portions are huge!!
Wonderful experience! Delicious food! Our server Steve was awesome! He made the birthday celebration very, very special! The live music was rockin! We will be back!!!
This has been one of my favourite DTK restaurants for years. Great value, and fantastic food, especially with that delicious sauce. My personal recommendation are the ribs, brisket, pulled pork, tater tots, coleslaw, beans and rice, and Mac and cheese.
Brisket and smoked chicken legs were cooked to perfection. Fried brussles was amazing. The hot sauce was delicious. We arrived in the noon without a reservation, and since there were no empty tables, we sat at the bar. The bar man was very nice to us. Vegetarian options: Fried brussles
Great food and good atmosphere. And they give you a mountain of food!
The food was great but Michelle our server was the showstopper of our meal. Her service was some of the best I ve ever had. The 5 meat platter gave a great variety. Thanks Michelle for the great recommendations on our meal! We ll go back just for the service. Food
Excellent food and experience
This is one of the best spots for authentic tasting southern BBQ that you can find north of Texas/Oklahoma and other southern US states. And they also have a nice collection of local and craft beers. The portions are hearty and the food is delicious. This is a regular spot we love to go to get on our meat sweats.
Amazing food I got the Nashville hot chicken sandwich, Mac and cheese and the rice and beans. All of them 10/10. Very nice and they always have it ready on time for pickup. Thank you!
Normally great. twice now Ran low on product and restricted reservations or people coming in off the street.
Always excellent
Good
I took my husband for his birthday and we had the best time. My husband said it was so good he almost ate the plate too. I don t know how I just found out about this place but it s our new favourite spot! I can hardly wait to be back. Yummm!!!
Amazing food and good service. The best place in town.
We recently used the Lanc s food truck for our small wedding. Right from the get go, Neil was responsive and helpful. He promptly answered emails & answered all of our questions, allowing us to create the perfect menu for our guests. The good service continued as the food truck showed up & served us. The staff was friendly, quick and polite. Everyone loved the food & it was clear that it was fresh. The catering appetizer trays we served during our cocktail hour were gobbled up and their poutine bar was a nice touch. The poutine was warm for a cool night. We can t thank them enough.
This was to be my adult sons birthday dinner, but we could not make it to the restaurant so we decided to order take out. A Pulled Pork sandwich, and 2 pulled Chicken sandwiches. Very little meat on the chicken sandwiches, and on an ordinary, mushy hamburger bun? Very over priced for what you get. Plus it was chunks of chicken, not pulled /shredded at all. The meat on the one sandwich was grissly, and had a lot of cartilidge on it, and it was swimming in mayo. The fries were like cardboard, were hard, and not at all edible. The other side items were ok, as well as a salad that was ordered. All in all , a very dissapointing meal, and way over priced. I want my $85 back. Maybe dinning in the restaurant gaurantees you better made food. I dont know. It will be a while before I go back, if ever. No photos as this post was an after thought and the left overs went straight in the trash.
Incredible food!!!
I ordered a brisket sandwich and it was delicious. The crew were friendly and kind
3rd time now that we have made a special trip just to stop here. Love the food and the service.
The best BBQ restaurant that provides an excellent meat to bone rib ratio. You will enjoy every tantalizing bite of whatever you order.
Through google reviews, I was expecting it to be so much better. The ribs and brisket is very mediocre, the chicken is very good though. I would say go for their BBQ chicken and their tots only. The service was very slow and disappointing.
My carnivore husband was impressed! Thank you to Steve-our serve!
The food was excellent, and the portion size was huge. Service was excellent and fast.
One of the best smokehouse in Waterloo
Food was good. I may be tainted though ad I have had some pretty amazing BBQ from Texas, Carolina and of course Kansas. (KCBS judge). The brisket was really quite good. No smoke ring or smoke flavor so I question the smoking method. Also quite disappointed that I did not see a Lancaster, those bombers won the war!!! And the merlin engine has a magical sound. Service was amazing though
Wonderful food and service
Fries were thin and hard. Ribs were tough, couldnt cut them with the knife provided. Very loud, had to shout to be heard. Parking: Very hard to find a spot. Glad I have a small car. Wheelchair accessibility: Did not see signed parking or a separate entrance. The main entrance has stairs.
I seriously do not get these reviews. I was happy to hear there was a smokehouse a lot closer to me than my favorite rib place. I ordered a full slab for takeout with fries and coleslaw. Everything was terrible except the corn bread which was amazing! The ribs had absolutely no flavor and were dry. I had a few and threw the rest out. Just no comparison to where I usually go!
WOW! From the moment we walked in and met the awesome manager Garret who treated us like family and got us squeezed in to being taken care of by the amazing server Karen (guy), nothing but top notch. The service was very efficient, timed perfect, friendly and you could tell he is passionate about everything bbq and didnt try to oversell things. Bbq came out piping hot, bbq balls with the mac sauce were amazing and the 3 meat platter was enough to have left overs for breakfast the next morning. Great selection of beers on tap, and the sweet potato pie was sweet and savory, tasted like something grandma would make and leave out on the window to cool. Even when leaving the staff were friendly and everyone wished us a great night. We drove 2 hours from Wainfleet and definitely worth the drive!
Its EXPENSIVE!!! platter & 1 pitcher with tip $250 fed 4 adult males ... Its good
Go to restaurant when Im craving meat. The atmosphere and amazing food make this my favourite restaurant.
Great food. Very homey atmosphere if you like barbecue this is probably best place in kitchener
This place has the best ribs in town, and the servers were so efficient and friendly. We will definitely be going back!
Steve is the best server ever!! And the food was absolutely awesome!!
Fantastic barbecue, ribs especially are unbelievable. Service is always great. I would recommend either calling in advance or setting aside time to wait as they do get quite busy!
The best wings anywhere on southern fried Monday...my favorite food.... Still the best place for a meal.... Google wants an update.....still the best place and still my go to for dining out.... Outstanding service and food....
It doesn t get any better than this
The fries are amazing. I just wasn t impressed with the meat. Everything just tasted the same and so much sugary sauce on everything. Even the sides (collards and Brussels) were sooo sweet. I would have preferred more tang and some contrast. Absolutely no heat to anything. I feel like I could have bought my own smoker for how much money I spent on my fam. The pickled onions were really good!
Would certainly go back, many other items I still want to try on the menu. Had high expectations and was not disappointed
This place is BRILLIANT!! Our waitress was exceptionally friendly and helped us with our order since were new in town and needed some hand holding. The food was magnificent! The beer is cold and fantastic. You want to eat here. You REALLY do!
Super cute place with delicious food options, lots to choose from from meats and sides. I ordered the fried chicken combo with mac and cheese and fries!
Brisket was good, big serving, although they didnt need to cover it with a gallon of sweet sauce. Fries - tasteless and hard, but wasnt there for the fries. The issue was my caesar. Taking away a star. Im old enough to have had several thousand drinks in my lifetime (senior). So when I get a drink with virtually zero alcohol, I can tell. Not the first time, seems to happen more and more in many restaurants these days. I ask, why? I get charged $10 for a drink, I expect it to be made the proper way. Look, its not the restaurant, or the server. Its whoever was making the drinks on the afternoon of Saturday, September 7, 2024, who needs to be talked to. Thats all.
Food is great but by far too expensive compared to the real stuff in louisiana. How does a knock off charge more than Baton rouge? And for gumbo that is nowhere close to the same as the GOAT. Was at least looking forward to smoked chicken but somehow all sold out on a monday? What???
Had an issue with some food and owner went way up and beyond expectations,great place and great food but I did like the atmosphere before COVID
Amazing food. Heads and shoulders above any other BBQ place. Try their brisket in particular. Really friendly staff and big portions. Nice outdoor patio and a big interior too.
I got the 1/2 slab of ribs with sweet potatoes fries and creamed corn. The ribs were dry unfortunately, the creamed corn was okay, I don t think the almost 50 bucks I paid for the meal was worth it.
The food was AMAZING. We had the brisket sandwich and the medium spicy chicken sandwich with a side of Mac and cheese. The spice blend on the chicken was perfectly salted, spiced, and everything nice-d. My only qualms were 1. we arrived for our reservation and the table already had water on it We weren t sure if it was fresh or if it was from the last people (even if it was fresh, I d prefer to have water brought out after I order it the perception is just better and I couldn t get over the mental hurdle that the water was sitting on the table unaccompanied for an undetermined amount of time). And 2. Our server wasn t super available or present there were a few big parties and maybe they were just understaffed but we waited a long time between first sitting, being greeted, being left to our menus and finally ordering. Overall, the quality of the food is enough to convince us that we need to return!
Fry where cold and be prepared for the long whate for your food
You can enjoy one of the best brisket here. Pull pork is good as well. Food
OMG!! I m still thinking about it. So we didn t reserve before we went, and waited 40 minutes, which, believe me would worth it!! The food was amazing definitely visit again Vegetarian options: Nachos, potato, salad
Superb place to eat, been many many times and keep coming back
Meal almost killed me. 10/10 would order again
I was eating straight spoonfuls of the sauce as if it were an entrée.
Great food and service. Pricing is awesome.
John did a great job introducing us to the beauty of brisket, ribs and wings. Mac and cheese was surprisingly tasty. Desserts were huge, as were overall portions. We will be back!
Food was fantastic. We had a great anniversary dinner!
Amazing customer service. Karan the manager was so accommodating!!
Just go.. you wont be disappointed. Everything is amazing.
Some amazing meats
I loved this place! The food was AMAZING! Not wondering why people always make a line in the restaurant. We waited for 45 minutes, so I recommend to reserve a table before you go. The service was a bit slow, but overall excellent experience Vegetarian options: Nachos
Celebrated our Anniversary here with our children! Excellent food and large portions! Our server Steve was amazing!!! Will definitely be back!!
It was all amazing. Definitely recommend!
Amazing smokehouse, a favourite spot of ours. Food is super yummy; it s fun to get a bunch of different sides & share. Everything is cooked very well & lots of flavour.
Kid-friendliness: Childrens menu Very affordable price $12 drink, meal and dessert
Love the brisket sandwich and great service as always!
Wanted to try BBQ in Kitchener so we looked up and found Lancaster. Glad we did. Great selection of meats and sides and apps. Have to go back to taste more. Steve (George) was great. They make their own BBQ sauce. Food comes out in trays like in Fort Worth.
Anyone not putting 5 stars is either lying, or vegan.
Lots of food, very good and very fair prices!
The food is always top notch, could use more craft beer, non beer/ cocktail options.
Overall its a great spot , however Im not the biggest fan of their spices on the chicken strips and sandwiches, Im not sure if its curry ? But it doesnt work.
This was our first time here and we had Steve as our server, he went above and beyond! Food was great too! We will definitely visit again! Thursday, August 1.
Great place, reduced one star for their ignorance towards hours posted on Google maps. It was saying the restaurant is open on the Civic Holiday, but it wasn t.
The Pepper Family were there to celebrate our Son s birthday. Michelle looked after us. Michelle great service and super friendly. Thank you Michelle you made our day. Food : 5/5
Wow! Great food! And servings were huge! You got to eat here. Server, Steve, was fantastic and friendly, down to earth. Thank you for a great experience!
Excellent brisket!!!
Excellent food but even better service. Value for their food is unreal especially compared to places in the GTA but no compromises in taste, quality or service
This place is exceptional! Without a doubt the best southern BBQ in the region. Prices are higher than most places but the portions are enormous and the quality is excellent. Overall, great value and great comfort food.
Best BBQ place! First time having Fried Green Tomatoes and they were amazing. Well worth the drive no matter how far away you live.
The meat was over sauced and mediocre. The beans and sweet potato fries were excellent. Overall just ok nothing super about it, except the waitress she was awesome.
Always a great option to grab a meal. Excellent smoked meats, exceptional sides (recommend the taters and sweet potato fries), and welcoming service.
Great place to enjoy BBQ . The food is good
Sweet baby Jesus... this place is HEAVEN!! I wish I could rate higher than 5 stars because its possibly the best southern style restaurant in this part of the country. I went there this evening for my birthday dinner and we got the two meat platter to share, and added two more sides (because who could choose only two lol) and it was almost too much for two people. So definitely share, or plan for lots of amazing leftovers.
We ordered the platter with brisket, ribs, pulled pork, hot links and wings. Everything was delicious the brisket, ribs and pork were our favourites. Quick and courteous service. Really good!
Always worth the drive. Great service. Fantastic food. The red beans and rice, brussel sprouts and baked beans are a nice change from the standard fries. Nice platter selection if you want to try everything. Prices are reasonable for the large portions. Our server was unconventional but in a good way. We all loved him. We will be back.
Excellent food, great service, big portions.
I live with anxiety, and I find it difficult to be in busy places like restaurants. I called on Saturday to reserve a 2pm lunch for today, Monday. I asked the employee on the phone if we could be seated in a booth because that would make it more comfortable for me. We arrived, were seated in a booth, the restaurant was not crowded whatsoever but being in the booth was very helpful in reducing stimulation. Our waitress was amazing, the food was delicious and so plentiful that we have leftovers for days, and the environment was great. I would recommend to anyone who experiences social anxiety, or is easily over stimulated to visit The Lancaster Smokehouse and to share your situation with your hosts and your server because they will not only do what they can to make your visit pleasant but they will not make you feel vulnerable.
Its a smokehouse and bbq joint. Atmosphere isnt fancy, its comfortable. Food is delicious. Huge portions! Great value. Will definitely return when I go to Kitchener again.
We did takeout and the food was outstanding!
Just expensive fast food.
Everything is a 10/10
If youre in the mood for a dining disaster, this place 100% delivers. Imagine paying over $40 for 3 slabs of brisket so hard, chewy, and dry, it could pass as leather. The food is abysmal, and the service is even worse. The assistant general manager, Garrett, if Im not wrong... was the only saving grace who checked on frequently. The front of house and the bar staff were either clueless or downright rude, with a clear bias against customers based on skin color. This isnt another cliché racially baised experience that everybody has but most of us losing the basic sense of respect to fellow human, the lack manners and when it comes to a highly rated SMOKEHOUSE in town it downright lacked etiquette. Its either most of us have forgotten how a good brisket tastes or have no clue what a brisket should taste like. Save your money and sanity; avoid this place at all costs unless they learn from this matter. Although, a great setup and fun place to grab a beer with some country style music. On the other hand, also noticed few other wait staffs with a fantastic customer service engaging diners pretty good, perhaps my bad luck might have had the worst serving me and got the worst cuts of scrap brisket that they were about to toss out for the day.
Brisket missed the mark today, everything else was pretty good. Loved the tater tots, but that shouldnt be the highlight of my meal at a smokehouse imo Wouldve rated higher if the brisket wasnt so tough today, probably just unlucky
Excellent bbq experience. Fast and friendly service.
Ive officiated a few ceremonies here. Always fantastic!
We tried on word of my parents. We love bbq and have tried a few places that have missed the mark. This place is incredible! If you love bbq you need to try this place! Brisket 10/10 pulled pork 10/10 Wings 10/10 and Ribs 10/10 Mac and cheese was 9/10 would rather go here then any other bbq place! Watching bbq showdown at same time makes it that much better!
Well, my husband and I decided to share the nachos with braised beef. It was a huge portion and was very tasty......UNTIL.. we both felt uncomfortable after our meal, and I assumed it was because we over ate. Both of us had indigestion issues all night, and stomach was hard as a rock. Had to take heartburn pills during my nights sleep. We also were up twice in the night to use the bathroom. (If you know what I mean) it was not a pleasant experience and will probably not be returning.
Try the Nashville Chicken Sandwich or the Nashville Tenders. Both amazing. Medium is delicious, hot is HOT. So choose carefully :)
Amazing food.
I ordered a plain pulled pork burger and they messed it up, BUT had it replaced and fixed within 15 minutes of the issue! Not only that they gave me in store credit for another burger and a free bottle of sauce!!! I recommend this place 10x over from now on. Not only did they fix their mistake they went above and beyond to make that experience better!! Just had my second pulled pork from them and i am over the moon with the taste and quality!!!! The BBQ sauce is extremely delicious and the pork was tender and plentiful!! Great place will be ordering again VERY soon!! Parking: Had maybe 10-15 or so free spaces when i went in today at 2pm! No fees plus more parking around back or near establishment.
We dont get to this place often enough, honestly. The food is always amazing. Last night we had brisket, pulled pork, ribs and smoked whole wings between the three of us. Everything was fantastic and came out quickly. Portions were HUGE and we took a lot home for afters. Sides included creamed corn, dilly slaw, mac & cheese and baked beans. Beer variety is good, though the serving size is on the small size. Service is prompt, friendly and attentive. Atmosphere is usually pretty noisy with a ton of groups occupying the space, but nothing more than what you might expect in a joint as popular as this one. Worth many visits.
Everything was great about this place...even the meat sweats!
Lancaster, Lancaster... Lancaster Heaven sent smokehouse. Wasnt my first visit but my first back in some time, and I brought a new fan. We both got a 3 meat platter, that came with 2 sides and cornbread. As someone who moved to Canada from the southern states, Ive been searching for a place that reminds me of home BBQ and Lancaster Smokehouse is it. The brisket... Oh god the brisket. Mouth watering, fall apart, perfection. Ribs, absolutely delicious and the size of them were perfect. Smoked chicken legs, just so so good. The sides even though labeled small, were so filling. Someone who likes to eat made these portions sizes. I left with a full stomach and lunch for tomorrow. Everything was delicious and the housemade sauces were . Worth the trip from Woodstock. Thank you Lancaster!
The first time being there was phenomenal we haven t found good barbeque in the area since we got back from Tennessee and this place is true southern barbeque I would definitely recommend to anybody