Ben & Florentine in L'Ancienne-Lorette

Always delicious!

Very good welcoming service. At 1:40 p.m. I wanted a good lunch and dinner. Delicious. Im from the north coast. I highly recommend.

On a busy Friday morning, we had excellent service. The coffee was very good. The dish I had was just okay. But good value for money with their generous plates.

My family and I went there on Sunday and we had extraordinary service. Rare are the times I post a review on Google, but our waitress was really something. Wow. She offered us impeccable service with a beautiful big smile from start to finish, she gave good advice to my partner and was very attentive to our children. We need more people like her in restaurants So a big thank you to Ève for this experience, you are on your X in customer service! Well definitely ask for you on our next visit

Restaurant on Jules-Verne. Unfortunately, the receptionist doesnt seem interested in working. Friday November 8, 12:30 p.m., there are two of us at the entrance and waiting to be seated. Lots of table free and ready. The attendant walks past us several times and ignores us. The waitress Caroline had to take care of us. Fortunately, on weekends, young people aged 14-16 do excellent work.

-Excellent service -Generous plate -Super smiling staff

Excellent experience once again. Always so well served at Ben and Florentine. Hats off to our waitress Eve who was incredible. What a beautiful person in the right place

Always delicious and the service was quick.

If you don t speak fluent French don t come here

Its my opinion and its staff that I liked: impeccable and courteous service, generous portions, affordable price. What I didnt like: I priced the pan 3 meat And as I say, his staff paws grocer the sugar sauce. Im going to go back to eat but I wont take it anymore.

I ordered the gourmet plate. Bacon, potato, sausage, 2 eggs, compote and half a waffle with garnish. It was good, but not extraordinary. Unfortunately, the potatoes are a flop with a frozen taste. The waffle is far from delicious and is sorely lacking in toppings. The bacon, eggs and sausage were good. Not perfect, but its good

Bad experience my daughter who had just turned 11 years old not even two weeks did not want to let her have the childrens meal..menu for adults only we explained to her that she doesnt eat much they didnt want to do anything so we left to go to another restaurant for lunch and a great experience elsewhere and yes she was able to take a childrens menu so well and florentine finish for me

One of my favorite places to have breakfast.

Very nice place for lunch. The menu is very varied and delicious

For lunch this is the place Dietary restrictions: Gluten free

Excellent service from Véronique and excellent value for money. Hard to beat.

Parking: Plusieurs emplacements Food

I like this lunch restaurant, the menu is very varied, the waitresses are friendly and the food is good and hot, sometimes its a little bit slower for the service, but not that bad.

Parking: Estacionamiento amplio. Siempre hay espacio. Kid-friendliness: Hay menú para niños. Wheelchair accessibility: Sin problema, el restaurante se encuentra a nivel de piso, planta baja.

Very good service and the young person who cleans the tables very polite me and my partner we appreciate the service and very good lunch we leave Levis to come have lunch here a 10/10 well done

Always good service

A super warm welcome from Sylvie! Impeccable service! I will come back

Good but expensive for lunch Parking: Easy and close to the entrance

Very good service and our lunch was very good.

Succulent dish when you dont need to turn the eggs because theyre not cooked enough! The service is normal... it seems that the waitress takes the time to do a lot of other things like setting up tables, even if she knows that we are waiting for her for our bill. But a very simple glass of orange juice for $5.00 is exaggerated! And make no mistake... IF YOU SWAP YOUR COFFEE FOR A JUICE! It s $5 +tx + extra tip. I would have put 4 canvases instead of 3 for the atmosphere but it often smells like BURNED toast in the dining room and no one seems to want to pay attention to it. There are places where they strive to make all these aspects as good as possible and they deserve their 4 or 5 stars. He could get there but they still have some crusts to eat .

My bacon seemed overcooked because it was very dark, not to say charred, but it was really soft and greasy. The waitress seemed to have forgotten us and sometimes even passed by pretending not to see us. She served other customers who arrived after us. I have been to b and f very often but this is the first time I have had bad service. It took so long before she came to offer us our drinks that I was starting to think about leaving. Oh, I almost forgot, she was so not attentive to our needs that when I said I was having a bowl of coffee with milk, she immediately left without me having time to tell her that my daughter would have a hot chocolate. I hate to give bad ratings but... it was too much even 3 stars for the service I got... its more worth a 2 when you think about it but Im convinced that its not a habit in this restaurant so I remain kind in my rating.

Friendly with excellent choices

Very good service, friendly staff

We were well received despite the fact that she was the only one to serve and respond to the welcome. Disappointing food compared to Ben et Florentine in Saint-Romuald. The avocado toast was sorely lacking in avocados and the veggie omelette was a bit pitiful.

The waitresses are smiling, the lunches are delicious and the plates are beautifully presented. Definitely a must for city breaks.

A not very busy Sunday, a lot of time to get seated and very slow service... difficulty getting coffee... a little disappointing.

Exemplary efficiency. We almost left because there was a queue. Yet in less than 30 min. we were served.

I like this place. But it has become much too expensive. That has no connection.

Custard, mmmmmiam!

Nous sommes allé un mercredi de relâche vers 12h30. Nous avons attendu quand même un certain moment avant davoir notre table. Une fois assis le service à été vraiment long notre serveuse est aller voir toutes les tables arrivé après nous avant même de venir nous voir. Par contre nous avons très bien mangé et une fois les commandes prises le délai à été raisonnable

Very ordinary food, its the least good Ben & Florentine Ive tasted. The manager is very haughty in her way of acting.

Beautiful, good, $$

Super good!!!

Whether it is the Benedictine plate (photo) or the bacon and avocado plate (photo), both portions are tasty and very tasty. The products are fresh. The service is very good, filter coffee is served with several refils without having to request it. The prices are very reasonable compared to the competition in Quebec City. Payment at the table. Small restrictive aspect for the customer: no reservation possible, which requires queuing.

Very fast service, delicious breakfast and pleasant staff. Thank you!

Excellent lunch and very good service!!

Good service. Super good meal. You have to arrive early on the weekend if you dont want to wait. 2024-04-21: plentiful food, but missing the little oumph that makes it something special. Cheeses with more flavor like aged chedard rather than basic ones, for example. Dietary restrictions: gluten free

Generous portions. Remarkable quality of products. Courteous, efficient and fast services.

Normally never disappointed! But here the eggs are clearly undercooked which caused food poisoning in our boy!! For the rest everything was good, too bad...

We saw the waitress only once, when she took our order. Never had a coffee stove or came to see us if everything was okay... When we received our order, my smoked salmon was cooked because it had spent time under the stove, the fruit was hot and soft for the same reason. To get the bill, we had to get up and despite that we waited. So, it wasn t great!!

Great food. Nice staff. Fruit could be in a small bowl to keep it cold. The hot plate is a nice touch...but not for fruit.

Excellent service!

Good attentive customer service and the food is always good!

Meals of uneven quality and below what we are used to. Good service and relaxed atmosphere.

Excellent meal, we ate well. The waffle combo plate was delicious but the bacon was a little undercooked but since the plate is huge that leaves room to eat the rest! The mocha coffee is excellent and the blueberry smoothie too! The service was excellent thank you!

I found a large grasshopper in my blt bagel plate, they took the plate back without saying anything, we were left alone at our table without coming to see us. After 20 minutes of waiting we left and the manager at the exit quickly told us that she didnt have time to check and even accused me of having put the grasshopper on my plate! Never again Ben & Florentine for us....

Super friendly service, the waitress is super dynamic despite the crowds but always efficient, smiling, in short, nothing to complain about the service! Well done ma am! Fast service despite people being satisfied with the dishes. The pancakes are a little dry but otherwise good meal.

Really tasty and big portion!

I love Ben and Florentine! So big portion and affordable price! I recommend!

The edt service is extremely long. They dont seem to be in a hurry to serve... whats more, the palm trees at the entrance are not cleaned. There are 3 inches of dust on the leaves and big cobwebs hanging over our heads and the little windows arent washed....its disgusting!!!

2 eggs benedict little potatoes and no toast included coffee and orange juice at $5.95 for a total of $28.69 with tip.

Quick and delicious

Super good and outstanding service!

The meal was OK, but the service needs a lot of effort.

Its difficult to stand out from the others because it looks like a lot of restaurants of this type. Decent food and very good service.

Here is my point arriving at 2:15 p.m. to ask for a lie down and the response is that they are in the process of closing and cleaning the espresso machine to have worked in the area the machine in the time was being cleaned at closing and not 45 min before I find it quite ordinary that no matter what place for lunch I did recently that we are incapable of having a complete service of what we ask for the only place that is on the check mark is cora lunch

Potatoes with BBQ seasoning for lunch, really not good

I left the restaurant disappointed. My girlfriend found the meal ordinary We ordered stir-fried dishes (avocado and three meats). Frankly, the dishes were 3/5 potatoes. We expected to eat more meat. But, we were served more potatoes than anything else. Fortunately, table service is acceptable. But, not sure that I will come back.

Good lunches.

Always a good experience. What we deplore the most - no composting For the good of our planet and our future, we would appreciate this restaurant taking this step towards composting.

Delicious meal, excellent service by Mrs. Sylvie this Thursday for us and our 18 month old son. THANKS

Great service, great staff and really very happy with the meal we were served I highly recommend this place. Try the burger with egg, a real delight. The prices are really very low compared to other places of the same type.

Very good! I had bad service a few months ago. I decided to give them a second chance and I am not disappointed.

Pleasant and airy

The service is excellent, as well as the food, very clean restaurant, I only have good comments to make .

A big thank you to Caroline. We arrived a little late, 2:40 p.m., and she made us feel very welcome. The 10 out of 10 plate and the caramel apple French toast plate were excellent. Thanks to the whole team

From the service to the food, everything is always perfect every time I visit.

Despite the fact that there were a lot of people, the service was impeccable, both the waiters and the waitress. Excellent food, good portion... I recommend!

Very well served

We were there 15 minutes after opening at 7:15 and we were told that no tables were free except one almost in the kitchen with LOTS of noise. The problem is that more than half of the tables were empty and kept for reservations (even if we cant reserve?!). I usually get good service at Ben and Florentine, but not at this one. We left and went to the Eggsqui 5 minutes further.

Good lunch at a good price Great service overall Varied menu and healthy options. Their smootie is very good in general, but the recipe seems to vary, yesterday it tasted too much like pineapple juice compared to usual. The benches are comfortable. Unfortunately always a long wait before being able to get a place.

Best lunch restaurant there is. A final point.

We were served by Emily and I can tell you that the word served is nice. Stupid look, 0 courtesy. We disturbed her by asking her for coffee cream and whats more, she threw it right on the table. Luckily the food was excellent.

Cold food and very long service

Lunches not hot enough

I ordered lunch and it was cold, poorly cooked and mixed

Delicious

Beautiful restaurant, good lunch and very friendly and attentive service.

Guillaume who served us on Friday July 21, 2023, super efficient, kind and fast! Hes great!!!!

When a young family arrives at your establishment on a beautiful sunny Monday morning and asks to be seated on the terrace, it s not for nothing. With a baby and two very young children its normal to want to sit a little further away from people because of the noise that young families can make .OPEN THE DAMN TERRACE WHENEVER A YOUNG FAMILY ASKS! !!!! (for the approval of the said young family and other customers of your establishment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!

Of all the lunch restaurants in the area, we always come back to this one. Good food, good service, nice location with parking. There are new items on the menu quite regularly.

Always good at Ben & Florentine, the restaurant was barely half full but the service was very slow. But for the rest it was perfect.

Super good. Welcoming staff.

Good and very good lunch!

Never disappointed with Ben

I would give 0 stars, we are told to show up in person to place a take-out order. Online, it doesnt work. We show up, wait and ask the waiter. They leave us in a corner. Another waitress tells us to wait as she will find another waitress. The other waitresss response, I so dont have time right now. Really ordinary, we are told to wait, the waiters look at us and continue their business. Obviously we have to leave.

If brunch is to be had in Quebec, we recommend it, it s the best

Lots of problems with Doordash ordering. Missing items, poutine without cheese, dishes without fruit when there should be some on the menu with certain dishes, coffees without milk, etc. Lack of care. Dont neglect online orders, we are customers too.

Very good lunch choice. But no jam to accompany the roasts

Fast service, we arrived just in time, when we left the line was leaving the restaurant

Perfect for lunches with family or friends!

Super

Great food

This type of restaurant is fairly common in the area. Unfortunately, this is not one of the better ones. The hollandaise was not as fresh tasting as others. The burger, while not a typical breakfast item, was particularly disappointing.

Its okay, but like many restaurants, time passes and the quality decreases. It used to be very good, now its ordinary

Smiling employees, attentive to their customers. What I really like is laughing with them and telling each other jokes and it feels good.

4th time at this restaurant. We went for lunch last Saturday and what a disappointment. We loved this restaurant for the fast and courteous service and the warmth of the food when it arrived at the table. Last week, nothing too complicated, an egg turned sausage and white bread. My egg was not hot at all and was snotty, I didnt touch anything else and I informed the waitress who left with my plate. My plate comes back, I take a bite of sausages, funny texture, I take a second to realize that they were not cooked inside, not to mention the toasts which were cold with a thick layer of margarine not penetrated . The waitress did her job, she offered to redo my plate but my appetite was gone given the situation, she took $4.00 off our bill. We thought we had found a good lunch restaurant but no.... Its sad

Always perfect. THANKS

Perfect! Smile good food refill coffee

Excellent meal

Ben and Florentine in the old style Lorette thank you for scrapping my Easter lunch, I trusted you with my family meal and you gave me my lunch with a missing meal, I even confirmed with the waitress and supposedly highlighted the items by checking the invoice. Order in the name of virginy gauthier dated April 17, I had to eat it from others because how can you keep avocado meals fresh eh?? How to ruin my Easter meal 101

Great service with Ms. Sylvie! The new items on the menu are delicious: the breakfast sandwich and the lunch club

Endless wait, hair on the plate, eggshell on the plate, very disappointing experience

This is my favorite restaurant for breakfast. Original, hearty and delicious.

Waiting for an hour after ordering, following a wait of half an hour for a table. Whether they reduce the number of tables or increase their efficiency in the kitchen. They do not have the capacity to serve their guests. This is disrespectful of our time. Difficult to make 3 children wait 1 hour to eat.

Excellent restaurant, recommended.

Absolutely awesome breakfast place! Delicious food and amazing service. Our server Alice was fantastic! Thoughtful and super friendly.

Great fast service

Very nice waitress

The food is good yes! But the problem is the waitresses are really stupid. Takes 35 mins to get a place. But he had plenty of empty tables! I dont really recommend him for lunch.

Great food and friendly service!!

three good

I went to eat for my daughters birthday... I took a 3 meat plate... cold... they made it again for me... its the same... also fritte... never been offered to me of jam... the lady is in the juice.... the service very ordinary. My son-in-law gets a chocolate crepe... 5 pieces of banana... for having paid more than $100.00... I will never go back there.

Super friendly staff and extra good lunch!! THANKS

Very pleasant friendly staff restaurant up to the quality and friendly meal very good and plentiful for a fair price to recommend thank you very much for your efficiency and your welcome

Service is fast.

Always perfect. Good service from the new trainee.

Very nice place and very good lunch at a reasonable price. Excellent service.

Good menu choice despite the lack of staff, very good service

Best Breakfast anywhere!

Impeccable service, smiling waitress I recommend wow

Very good latte. Great experience.

Good table service from Sylvie. The place is near the axis of the Quebec international airport. Several hotels nearby; as well as for shopping in the Duplessis sector.

Very good for lunch and fairly quick service. We didnt need to say we were in a hurry (appointment). Plus, the waitress was in a good mood; what we value most.

We are regular customers and this is the second time that we have had the pleasure of having Sylvie as a waitress. We really liked your stress-free human side. Always a delight

Perfect Poutine Ben and Florentine

Very good service and great food!

Excellent as the video shows

Very good and the service is fast. The staff is nice and friendly. I dont recommend ordering, however, because the meals are different than there. On site, its very good and the service is really great!