La Cage in L'Ancienne-Lorette

Pretty ordinary customer service concerns. We literally made each other laugh at reception when we asked if there was still room for our group of around ten people. The Archibald, located a few hundred meters away, was able to accommodate us within 3 minutes of notice...

I took an order online, returned to my house, my wifes Pokémon bowl had no sauce or tofu, so I paid full price for a Pokémon bowl for a bowl of rice and salad . When I called to complain, I was told that I would get a free meal as compensation. Later when I placed a new order (mentioning the free meal) I was called back to tell me that I had already taken my free meal. So in summary, they are not capable of managing their kitchens and whats more, they are not capable of managing their administrations. I do not recommend!!!

Very poor customer service. When we arrived, people laughed at us because we were a large group without reservations (were trying) and the man at reception said Have a good evening while laughing in our faces. Very bad service I will never go back there. The nearby Archibald accommodated us well in 5 minutes.

Friday at our Christmas party we got quite a present 1 9 ounce glass of white wine at $20 plus tax and service $25 Were just at the sports cage and not in a fancy restaurant. The management lost 4 customers that evening because we decided to eat at Tuscanos where we paid $27 for a bottle of white wine. And we left a bill for $200 because they deserved it. Merry Christmas

You must tell your staff that when you request sound for sports, you expect to have a sports atmosphere in a sports cage. Sports restaurant = sports atmosphere. Were not in a library.

Vegetarian options: Chou fleur frits Dietary restrictions: Si allergies Parking: Enormement Kid-friendliness: Banquette et secteur plus calme Wheelchair accessibility: Étage sur rc

Really impressed with the new menu at La Cage!! It doesnt look like were in a sports brewery!! Impeccable service also this evening on the occasion of my friend Vitals 68th birthday. For the occasion he was treated to a nice piece of cheesecake!!

Very ordinary food

Honestly worst dining experience, I dont know what happened but it was really not good

Very nice atmosphere but above all very nice welcome from the start at the end. A1 service with a very nice vibe/smile that our waitress Eve had.

Taste, a little expensive

It s a shame the flies come into our dishes in the basement. Its not super clean

(A bill of almost $180 for a family of 4) with no starter, no dessert and no extravagance, so 4 main meals, 2 soft drinks and a pitcher of beer. here is my opinion; After passing through the hands of the cook, the person who brings the dishes and the waiter who must ensure that everything is OK, we were still served burnt black fries (actually all the fries). The barmaid who brought the glasses and the pot of beer simply placed the glasses and the pitcher on the table for us without even serving a drink (unlike all our other visits to the cage and there were several dozen, even a hundred of them). ). My club *the cage*, half of which contained practically no chicken and my entire club without any salsa (believe me its my favorite dish and I know it very well). The fries which were previously served in a beautiful presentation in a small steel bowl are now just thrown on the plate and salted like I have never seen, I am talking here about the fries which were served to us as a replacement after having reported my dissatisfaction (same for my poutine as an accompaniment to my club which contained fries that were way too salty, I didnt even eat it in fact). Apart from an apology, absolutely no compensation was offered and believe me in my opinion it was very necessary to correct the situation. In short, this is the restaurant that we chose for my girlfriends birthday and I felt the need to apologize for this meal. Very disappointing...I have almost $40 in points left on the app and Im not even sure I want to use them because even at $40 off a $200 bill, the quality isnt there at all! I almost forgot, a refill for the soft drink which was supposed to be unlimited was also never offered, they simply left with my boys glasses. I responded to their survey with these same words the next day, and even 3 weeks later no one has tried anything to correct the situation... Im being generous with 2 stars, because in my opinion it wasnt worth not even one.

Honestly zero for the great waitress who threw salt and pepper on my table so sloppy and ridiculous as well as complaining about the mediocre service I had to ask that she leave so as not to have a bad evening I do not recommend not this place we were 40 people. manager does not know how to manage his employees incredible rudeness. I WILL NEVER GO BACK

Very friendly staff and amazing food (with plenty of compliments)

Terrible waitress this September 7, 2024 group of 42 you were unable to manage your anxiety level we had such a bad service experience. Our table was treated to a waitress with emotional control, she garoched salt and pepper on the table, obstinately insisted on our order, insulted in short insubordination. I absolutely do not recommend this place for a group. No management, no customer respect for I repeat a group of 42 with bills that are over $100 if I had wanted to be insulted to that extent I would have had dinner with someone I dont like. If I could have put zero that would be it for sports cage on blvd hamel. A chance that Lebourgneufs will surpass you at 100 thousand per hour!

We were served by Louis-Antoine and his service was exceptional. Worthy of mention.

Nice atmosphere, especially with a gang Reasonable prices, service a little long at times but super nice, new menu with lots of options!

Worst nachos! Cold, without cheese, all stuck together. Music way too loud. Nice waiter, but very bad experience.

My family and I recently had the pleasure of dining at La Cage restaurant, and we were delighted with our experience, despite a very long delay in receiving our plates. As soon as we arrived, we were warmly welcomed by the staff, which immediately created a pleasant and friendly atmosphere. The wait for our food was longer than expected, but it gave us the opportunity to enjoy the atmosphere of the restaurant and chat with family. When our meals finally arrived, we were pleasantly surprised by the quality of the food. Each plate was prepared with care and the flavors were simply exquisite. The ingredients were fresh and the portions generous, which satisfied even the most gourmand among us. The service, although very slow, was attentive and courteous. The staff went out of their way to make sure we were comfortable and had everything we needed. They apologized for the delay and were professional throughout our meal. In conclusion, despite the wait time to receive our dishes, our experience at La Cage was very positive. The exceptional quality of the food and the warm welcome more than made up for this small inconvenience. We highly recommend this restaurant to anyone looking to have a great time with family or friends, while enjoying delicious food. We will definitely return and look forward to discovering more delicious dishes on our next visit.

They have a job to do, put 2 ingredients on the chicken wings (salt and pepper) and put sauces in the bag before sending it out for delivery. 3 thin steps which nevertheless seem very complicated for you since you failed all 3. Congratulations for your poor performance! $120 worth of food in the trash and a wasted party night, well done!

Cool atmosphere! The popcorn was a hit with the kids. I loved the meat and my children loved the burger, only my wife thought the fish was average. But I gave it 5 stars in the review due to the friendliness of the customer service team, everyone was very kind

Try the goat cheese and beetroot salad

I always came to this cage and the service was still great today just like we always placed our order and when I decided to add some small burgers from the kids menu they told me I cant while an age limit was never written on the menu and I always made the same order every time I came SO LAST TIME WITH THE CAGE LOCATED IN WILFRIED HAMEL. A child can order in. the adult menu and just because we wanted to order something extra to share he said NO WHEN THERE IS NOTHING WRITTEN ON THE MENU ABOUT AN AGE LIMIT TO ORDERING ANYTHING ON THE MENU WHERE IS. CONSISTENCY

Wings were way overcooked, but it was a very busy NHL night. Annie at the bar very thoughtful and offered exceptional service.

Always a good time spent at La Cage. Very good meal at a fair price. Pleasant and efficient service. Nothing to say just go back

We are disappointed with our stay at this establishment. Early in the evening, a Bloody Ceasar was spilled on my friends. We took no notice of this and understand very well that this type of accident happens in the restaurant industry. My friends clothes were soggy and stained. We expected compensation. The man who appeared to be the restaurant manager, but who didnt introduce himself, came to ask if everything was okay. He asked us if we needed anything. Clearly, we were uncomfortable with the situation, but we kept smiling and decided to stay for dinner while expecting compensation. After pointing out the damage to the clothes ourselves, he offered to pay the cleaning bill, which was a good intention, but seemed more like lip service. At the end of the meal, no compensation appeared on the bills. Not even a drink. Concerning reimbursement, the process is a little humiliating. My friends are asked to come to the restaurant with the cleaners bill, without even giving us a name to contact. We would like to point out that the work of the waiters is not the subject of the complaint. Its more about how the situation was handled. Seems like if we were unpleasant people, we could have gotten some compensation. Bin coudonc.

Melanie is the best

We had a tuna poke bowl. Its a good dish. I would give it a 7.8/10. And we had a classic nachos. Thats nonsense. Almost nothing on it. A little cheese. A little sauce. Hot pepper. A few black olives. Its laughing at the world. A 3/10 and Im being generous. Insulting.

After $56 after taxes for two hamburgers with salad delivered, what do I get, popcorn and sauces ........... no hamburgers and no salad...... . you have to be in cr moon..... to forget the two........

Great food great vibe great staff great food Parking: Lots of parking Food : 5/5 |

I like the layout of the restaurant. The service is efficient and fast. We were 4 adults with 4 different meals and everyone enjoyed it.

Impeccable welcome service and food

Really disappointing I came to watch a UFC fight, but there is no sound. I asked three times if we could have audio to listen to the fight, but to no avail. Its really insulting, just because its not hockey doesnt mean other sports should be given less importance. However, it is part of their name, la Cage aux Sports .

First time at La Cage LAncienne Lorette, being on the move, magnificent place, excellent service, a Radiant, Joyful and very Attentive waitress

Very good quantity plates. The food is very good. Very courteous service

Very good menu.

Shrinkflation Entrées came after the meal. Small portions of food. DO NOT ORDER Calamari entree nor worth 5$.

Everything is always perfect! Thank you Mélanie for your great service

I like that there are TVs and the popcorn is delicious! The kids love it!

Great restaurant, very big, very large and very well run, impeccable service and very good choice of menu and great choice of beers Parking: Very large all around the building Wheelchair accessibility: On the 1st floor only

Very good service, very good food

Really excellent pizza and perfect service Lots of improvement!!!

Excellent spot with good food and super friendly staff!

Generous chicken wings, attentive and fast service, meeting our needs. Beautiful evening Parking: Large parking lot Kid-friendliness: Childrens menus and easy space (practical benches)

Impeccable service but...... Cheapest bottle of white wine $46 And I was surprised to replace my fries with sweet potato fries for a little extra of 5.50+tx Finished the cage for me

Im coming to watch the Canadiens game $30/pitcher of beer $30 for nachos...and let me tell you, its not cheap... Very decent service, but I had to ask for popcorn otherwise I would never have had any. Im a little scandalized by the price of the bill, but especially that of the beer since I took the cheapest. I came to watch a quiet match and I came out with a whole bill. I will definitely go elsewhere for price versus quality. Plus, it was a whole match and we could barely hear the sound of the televisions, so there was a lot less atmosphere.

Super nice evening on this 18th birthday of our big daughter. We ate an excellent meal and most importantly, we had exceptional service from our server Gabriel. See you next time La Cage

Always amazing food and service!

The decor is super warm! We ate the Buffalo burger which was excellent; we also had the spicy honey and the blitz which was just as good! The surprising but very good spicy bloody! The service was very good and even offered a discount, no need to ask, well done and thank you!

Great experience dining here! Excellent service, tasty food, dynamic and lively atmosphere.

The beef tartare tastes just like beef, very disappointing... I was looking for added spicy sauce, salt and mayo which was supposed to be for my fries. My bloody Caesar was very good and the size too

Great Cobb salad. Yummmm.. A perfectly poached egg, marinated and roasted chicken on the grill, pulled ham (probably from the shoulder), baby spinach, avocado, sliced celery and it was really good! The service is impeccable . 6476 boulevard Wilfrid-Hamel Ancient Lorette

Very good attention. The food was very delicious. The prices are similar to other restaurants of its type. Highly recommended to change the fries for breaded onion rings ($7 extra) in the burger combos.

For years this restaurant has stood out from others in the same chain. Superb attentive service even for a large group. Renewed and remarkable atmosphere. Simple and effective menu.

Second experience in this cage, second time served more than an hour after ordering.

Wow amazing service

If you have any allergies forget this location. I ve been here 3 times, I m allergic to pork and every time I ve asked for no bacon (an easy request). Every time I ve received something with bacon which is definitely a kitchen problem at this point.

We took the trouble to book since we were 12 people on a Saturday evening and no reservation for us!! You are on our black list! Very disappointing! It was lucky that Scores sur Duplessis was kind enough to welcome us and impeccable service !

Showed up with my family after a long road trip to the city in the evening 7:35pm. We were told no places available if no reservation was made. Clearly, we were able to see a multitude of tables for 4 empty, and there was room for them to take on more business. I dont recommend such establishments when they dont respect walk in clients. To say there were no seats....and it was full,I would understand....but nit this I went elsewhere and I spend more. To bad for them

Great first experience! the new pizzas are excellent we will come back for sure

Good food and good service.

I really like going there, always satisfied. On the other hand, you escaped solidly during the holiday season. It was far from full and it took 3 hours to get our plates, which were average, nothing more.

Excellent services

Seriously, I am outraged by the service. The wait is endless and the service is unwelcoming. I would even say that there is a little racism coming from the workers. We arrived well before certain people and strangely the white people were served differently. In addition, the organization is despicable and it is a dirty and very crowded environment. To conclude, the food is of poor quality and inedible. For the price, I am very disappointed and I would not advise anyone to set foot in this restaurant

Ridiculous portion, Waiting 30 minutes just for water, Disappointing side salad and far too expensive bill. To avoid.

Great place, easy to access with parking. Courteous and professional staff, attentive to customer expectations. The menu is varied and the dishes offered satisfy all desires. My choice of dish (tartare duo) delighted me with a careful presentation and quality products. I recommend..

Very patient barmaid, they remained very professional despite the drunk customers.

Great service and great food. The kids love their tartare and so does their dad. To return these on.

Lots of people on site but very welcoming staff. The steak leaves something to be desired but this is compensated by the servitude of the staff.

Very good service. Good atmosphere and good meal. We had a very nice evening

Completely ignored for 30 minutes. Thanks for the popcorn.

Its a long life

Very disappointed, not a real cage, we cant even help ourselves to the popcorn and the employees responsible for bringing it to us forget to bring any. Go get your chicken wings elsewhere.

Beautiful place for its welcome and excellent service.

Very good service and good food

Super good and cool! Long live the good drink.

Crazy pizza

Very little server presence

Bacon not cooked in the salad, meal without flavor... 1 hour delay between the first people who received their dish and the last to receive them... air conditioning which does not work in the basement... in short, an evening to forget despite the fact that we We were in good company... we regularly go to the sports cages with the childrens activities and it is by far the worst experience in this restaurant chain

Great place to go for a beer and good food.

If you are looking for a restaurant with gluten free options, dont bother with La Cage. I was quite surprised that they only offer 2 gluten free options, 1 on the regular menu and 1 on the childrens menu. Dietary restrictions: Do not eat hear if you have Celiac disease.

Music way too loud. Dishes take time to come out of the kitchen. It s as if the restaurant had too many tables and seats for the size of the kitchen. That said, the dishes are very fresh and hot, so just dont think its a fast food restaurant. The simpler the dishes, the better they are - i.e. the ground beef was juicy and tasty, but the salmon was dry. YMMV. Parking: Parking too small, stuck and difficult to access.

The meal was excellent and the service super professional. Where it goes wrong is arriving at the time of payment. I had received a gift card for happiness at the table and when I arrived to use it I was told that although their name appeared on the card he was unable to pay the amount on the card and it was not the first time that this had happened...very disappointing when everything else was incredible. So a message to those who have a Happiness at the Table company card, avoid the sports cages and particularly the one on Boulevard Hamel opposite the AetW

Frequently served by Ève, excellent service and always smiling.

Everything was very good! Sunday discount, fun with the kids (children s menu for $3)

Dietary restrictions: Noix Food

Super noisy, super expensive, super long service but hey the food is good so...

The food was good and the service awesome!!

Good poke bowl! Pleasant terrace! Excellent service, very attentive.

The waitress argued with me because I wouldnt give a minimum tip of 3 to 5$ for my meal. A big scene was caused over it and she behaved extremely unprofessional. People shouldnt be forced to tip if they dont feel like it. Just goes to show how many people feel like theyre entitled to something they dont deserve.

Im not a guy whos sharing reviews, however, that experience was worse in my life. I made online order and spent more 1.5h and got nothing, I couldnt reach out by phone so, I came to the restaurant by my own and order wasnt still ready I was completely disappointed. Instead of 8 wings I got just 7 oversalted without souse that it was paid as well. All meals were cold and not fresh. I tried to talk witt manager but no luck. Honestly, DO not recommend the restaurant at All!!!

Great place Marie Pierre excellent sappy

Jai aimé lambiance, malgré lachalandage dun samedi soir. Étant au bar, le service est bon. Le staff passe souvent devant nous pour sassurer que tout est ok. Cest agréable. Bre, jai bien mangé. En entrée, jai pris des ailes de poulet poivre et sel. Comme repas, jai vu que le trio de mini-burger de bison est en nouveauté donc, jai essayé et adoré.

We reserve last Saturday October 21, 2023 for 5:30 p.m. to have finished eating before the CH match at 7 p.m. to free up the place. Finally, we arrive at 5:30 p.m., we order and we only receive our entries at 7:30 p.m. (2 hours later) We went to this sports cage about a year ago and it was the same lousy service. No excuses for it taking so long, we were just a little family on a bench. Next time, it will be Boston Pizza which is nearby. There, you get served in 30 minutes or less...!

Incredible, professional, fast service and whatever happens, always a beautiful smile

Parking: Très grand Food

Menu quality significantly improved. However, the portions seem to have decreased. To get the discounts, you must download the app and provide your full contact details. Otherwise the app will not be validated. Too intrusive in my opinion.

Always loved the cage. First and last time at this place, food poisoning.

Always great service, atmosphere is good as well as the food. For my part, I love going to the cage from time to time with friends, whether to watch a hockey match or simply to enjoy the outing with friends! The atmosphere and the food as well as the drinks were still good but the service was a little slow, overall the experience remains positive!

I was sitting at the bar, I ran out of beer 3 times, I ordered my wings as a starter, they arrived with my Burger, nothing serious but at some point the tip is working

With family or friends always perfect

I have to admit that the new cage menu is really, really good. I completely forgot to take a photo of my main course but it was excellent. The starters of shrimp and lobster in a soft Mexican style bun were very good. If you have the chance to try the millefeuille, go for it before it runs out. Otherwise I wish you an excellent Superbowl with friends there are enough screens to not miss any of the action.

I went to the restaurant to have an order prepared for take out. When the time comes to pay, I am informed that if I pay in cash, I will not be given the change....I make sure that I have understood correctly: so if my order costs $25 and I I only have 2 x $20 to pay, theyre not going to give me back the $15. They tell me no. Fortunately, I had the correct payment but it is quite unusual for an establishment to refuse to give the change when the payment is made in cash. For the rest, everything was perfect.

Exemplary cleanliness, warm atmosphere, helpful and cheerful staff, I had a great experience. Moreover, the Canadians won in overtime. Wonderful

Good evening everyone, I ordered 3 meals this evening, including a childrens menu (all burgers), I had mentioned that I would not put in bacon and I saw the waitress punch the order for no bacon, but returned it to my room hotel, there was indeed bacon in my sons burger. What a waste,

Great and fast service, tasty food and the ambiance was great for a Monday night!

Beautiful restaurants, nice atmosphere for the match, good service despite the crowd. Really a great experience.

Very limited vegetarian menu, poor taste dining experience. You might as well not do it instead of presenting a poor quality vegetarian menu.

Excellent service. Instead of increasing the price of meals, the rations decreased... Well, thats the impression I got.

Absolutely brilliant today! With friends on the terrace wow!

Bar restaurant, with a variety of beers, food, sports decoration with screens in each place so that you dont miss any detail of the play and the most striking thing is the macro screen in the center, it is incredible, good service, quality price, what I recommend.

Go to A&W across the street, better service, much better food, and half the price.

The service is impeccable...the waitress at the bar Roxanne is wonderful and very kind!!!And what can we say about the tartars...delicious!!

Always enjoyable!! I really like their apps with points and discounts every day of the week!!

We were very well served, our waitress was wonderful. Our little snack was delicious. Nothing negative to say about this place. THANKS.

A little expensive but very friendly and efficient staff.

The food is superb and the service excellent.

Very good service!

Standard but good and good service.

Great service, very good food and the girls are adorable, I recommend 100%

The staff is on the mark. I ate with colleagues on a Thursday evening. Everything was super good.

Excellent service. A large selection of very good beers and lots of screens.

Despite certain (personal) problems, everyone did their utmost to ensure that it did not appear

Typical sports bar with lots of ambiance! Great place to watch hockey games!

My friend calls to see if he has room for 10 people, he is told yes so, we move, the cage is full and there is no room. We mention that we called the director Frédéric calls us a liar and that its impossible that they said he has space. We show him the cell proof with the number he continues to call us a liar instead of apologizing for their mistake!! The cage contacts me personally and apologizes for the situation, nice follow-up. THANKS!!

Super good food, service a little long for the bill.

A sports cage that closes at 9:30 a.m. during an evening with a Canadian game with more than one period to play Dont go there

Group meals were very disappointing. The service was poor and slow.

We were asked for the Holiday menu for a group. This menu was very limited and very expensive. The soup was too peppery, the steak was overcooked and they were out of sauce for our steaks. So we received our overcooked steak without sauce. They collected our beer glasses when there were still some left. La Cage should focus on what they are good at, wings, ribs, etc. There is enormous pressure put on the waiters and waitresses with this menu. There were many unhappy customers. Do not book for a group during the holiday season you will be very disappointed. The organizational choices are questionable with this menu and the kitchen does not deliver.

We booked for a group of around thirty people for a party. The holiday menu was imposed on us, which offers a very limited and very expensive choice. The menu surprised us all with its prices and the choices offered when we were thinking of eating hamburgers or wings. The food was simply terrible. The Cote de Boeuf was very undercooked, had a ridiculous amount of sauce and looked like it had been put in the freezer in the 1980s because the frozen taste was so strong. We had to drown our $65 steak in Tabasco sauce because it was so dry and we were so hungry after the chaotic and endless service. I believe that the kitchen does not master the dishes on the festive menu at all and that the staff is incapable of providing service for a large group. In the end, half the group did not receive a starter or dessert and most of the dishes were mixed up. We would all have preferred to have access to the traditional menu. I strongly advise event organizers to stay away from the old Lorette s cage, at least if the festive menu is imposed.

Everything was perfect

I called and specifically asked for a lounge or recessed space for a group. It was supposedly reserved for me until we arrived! We ended up in the hallway! Bunch of amateurs!

Excellent and very good service

Excellent service. Good food choices. Loved the red house wine!

Visiting from Toronto and pleasantly surprised. First time Ive ever gone to a new restaurant twice in one day. Our waitress was outstanding. Food was pretty good. Beers were amazing.

Delivery in 35 minutes (the hotel is 200m away). Disappointed by the Poké bowl which had no flavor and too much salad... The rice was very soft and sticky. At $22 per poke, I expected better.

Endless service (even if you say youre in a hurry its just very long) I was sold a dessert that was frozen I probably got double charged (we had to tamper with a 2nd invoice because of their faulty system with expense account problems ) and no way to get a business card from the manager close to the hotel where I often go in Quebec is the only strong point!