McDonald's in L'Assomption

There were 6 of us, we ordered through the application and our order had no errors, even if we had personalized orders. The meal was over when we arrived in the restaurant.

Small but warm and welcoming!

Fly infestation in kitchen and food court.

Dont bother scanning the Monopoly labels with your application, its absolutely useless, when we go to claim the prize in McDonalds, they dont even know that the application exists and they want absolutely the label that obviously you threw in the trash after scanning it. Employees dont even know how the app works, no coupon no gift,

Friday 10-25-24 in the fly dining room, the mens toilet must have a real cleaning of the walls and floor, hope for improvement quickly please

Good service even when ordering from the car and even with several orders I didnt make any mistakes, my kids ate well, everyone was happy even during the rush hour

The worst McDonalds, no smile, all the stupid areas, there are 20 of them in the McDonalds and it still takes us 15 minutes before we have an order inside and always errors in the order at the drive-thru and finally there is no its not even open 24 hours anymore

By the way at 11 p.m., with family, I order 2 large poutine 1 small poutine And 1 trio of fries and nuggets Plus a request for 2 glasses of water. They categorically refuse to give me 2 glasses of water, because in their policy they only give 1 glass of water. What is wrong ... !!!! I spoke to the manager telling her that it was an order from multiple people, and if I could get another glass of water for my child. She also refused. This is capitalist abuse to make customers buy water by force. They are the only ones to do it... Its really sad. We buy 3 Poutines, its normal that we ask for up to 3 glasses of water: it makes sense.

I order with Door dash. In my order the fries were missing, really disappointed by McDonalds

Once again REALLY PAINFUL LIKE MCDO!!!!!!!!! Where is the FUDGE in my reeses mcfleury?!?!?!??!?!?!?!?!?!

I still have my entire order complete.

Perfect I recommend.!! Parking: Perfect, very well located

Everything was perfect, there are only a few cleaning tricks which may be more frequent to do otherwise number 1

Place for good meetings.

For the hamburgers, among other things, because I eat a Big Mac when I go there. There is almost no meat and almost no sauce! And for the price; I would rather eat pizza in another restaurant!

Listen its still a fast food so thats what

The service was fast Parking: Very large

The best of the best sushi owners and atmosphere I refer all my clients and friends

Excellent, fast and friendly service

Quick parking service

Very fast service, the benches are comfortable. And the taste always true to itself.

Its a McDonalds

I just wasted 20 minutes...No egg trays, no slippers, they dont do wraps in the evening... Seriously, its pitiful

Excellent service, very fast and courtesy assured. Exact and delicious order, thank you!

Finally a McDonalds that puts more than 3 fries in a happy feast! Best McDonalds always good service

Really why Im writing a comment here is because we have a big problem. Im really not the type to complain about a company, it took me a whole range of experience with blatant order errors, each more bizarre than the other to generate such frustration. Yesterday, I ordered 2 trios + 1 x 6 pieces of kibble. Well, imagine that they gave me 3 trios + 1 6 pieces and charged me for it. Its not a typo, I already worked at McDonalds. Today, asked for a trio macpoulet Habanero in BLT version, the gentleman kindly offers me to take the luxury crispy chicken which resembles what I have in mind but I tell him that I like the chicken macpoulet better. Well imagine so I received 2 slices of bread with Bacon, lettuce, tomato (Yes, yes no ). In addition, it is really well explained for the cook on the paper provided by the cashier: add 3 bacon and 1 tomato DO NOT REMOVE THE CHICKEN otherwise I would have asked for a bagel Ah yes, one day I said to myself Heille! Why not just go straight to checkout instead of the drive-thru, at least I can come back quickly to correct my order if necessary! BELL NO!!!!!! What a surprise I had to come back to the cash register 3 times because they didnt have the bacon they asked for or simply didnt have the right sauce. You have to do it anyway, Im a former employee who doesnt even understand how such catastrophic errors can happen. You literally have a completed order ratio of 2/10 This is a tiny part of the incredible stories of this McDonalds. No improvement since I have lived here for almost 4 years.

A very good McDonalds, Good customer service, good food and order more or less quickly Parking: In front of the McDonald s or in front of the IGA

I bought two fries and I was served before the other customers I liked it thank you the service is good

Always missing something, poor customer service.

Sympathetic but nothing more.

Small place and frankly the fries were cold.

my coffee is not always hot

Trios 6 Mc Croquettes + 10 wings $18 and up, frankly too expensive.

Very fast delivery via Doordash

A nice, well-kept little McDonalds. We will return there when we pass. Kid-friendliness: Its a McDonalds!!

Some how they always make mistakes

I asked for decaf coffee and he couldnt make it.

Great service. Young, dynamic and smiling people.

1st time for my boys

I have always had excellent service and the atmosphere is very cozy! Its the classic McDonalds menu and they keep young people working at Lassomption!

Another incomplete order

Fast and efficient!

The worst place which is managed by incompetent people with zero know-how. Many things missing from our orders are lost. And its a dirty place with flies and overflowing trash cans. An unsanitary place

Sunday June 18, 2023 two young people are playing ball in the kitchen with paper in the shape of a ball having fun while customers wait on the side because they supposedly arent arriving. And we have to ask for crispy chicken raps and we receive grilled raps that arent strong.

Smiling staff, fast counter service and error-free Mc Chicken trio I go there from time to time since its in my neighborhood and always have good service. Parking: Parking right next to IGA leblanc

We came on the evening of June 23 and a group of young people were shouting and running between the cars in the parking lot and speaking into the microphone instead of the people who wanted to order from the drive-thru. They were banging on the cars that were parked. An employee went outside, so we thought he was going to warn them, but no, it was these friends. He gave his headset to a young girl outside and she was yelling nonsense at the customers. Very unpleasant, we left without ordering. Well never come back again.

You ask for a McCrepes at the drive-thru and it gives you something like an English muffin.

The service is superb. The young people are very kind and respectful.

A BLT no tomato or salad...at least we had bacon. 2 grilled wraps transformed into crispy. A coupon on the app for free fries refused because the girl who gave the training was in the field (and shes the one who trains the new cashiers loll the manager was notified...) The last time we ordered from this McDonalds, a wrap turned into a macchicken... even though the bill clearly said a grilled wrap. 3 or 4 years ago I even received a cheeseburger NO FREAKING MEATBALL.....we laughed at that one because it was so ridiculous. How do you serve a burger without a patty and not realize it?!?? lolll

The restaurant closes too early

Its really not fast at the drive-thru at 6 a.m. in the morning.

Twice I go to the McDonalds in Assomption and the Big Mac is cold, fried soft and also disappointing

Fast service

Worst McDonalds ever, the fries are not the same and so on.

The service was very long

Sometimes some errors on orders. Otherwise nothing to say

Worst Mc Do Ever!!!!!! 1 hour after a mobile order and the order is still not ready. Then wait 20 minutes before recommending the exact same thing in person... and the amount is not the same!!!! I understand why they are paid minimum wage there

They make mistakes in my order every time. Seriously, Im beyond tired of having to check and then come back to the counter to correct their omissions.

No comments!

Always the good merchandise, sometimes a little long given the number of vehicles showing up at the drive-thru, but always welcoming and smiling service.

Always crowded and with long lineups.

Slow

Fast service and at least we can go to the toilet as a heavy vehicle driver and thats why I encourage this restaurant MC Donald thank you

month

Very good service

Always check our orders and everything is going well. Unfortunately, yesterday I picked up 2 Big Mac trios and they forgot to add sauce...only a filament. Very disappointed...a big Mac without sauce is not too appealing. The positive Madame very friendly in the morning.

Great service!

He forgets things in your order where he gets it wrong

Its just when Im really in a bad situation.

Always check your orders: 1/2, they forget something. Plus, it s McDonald s where the children s fries are the best. More tiny.

Arriving at the McDonalds on a Saturday evening at 9:00 p.m., the doors are barred and a queue going all the way to the street!! Even people on foot have to queue at the drive-thru!!!

Its good

Lots of mistakes but still the fastest restaurant

I like this McDonalds always had good service

Very good service

Extremely slow drive-thru .

Something is always missing from my order. It says bacon on the bill but there isnt any!! I paid for the bacon that I didnt have ;(

According to Google it opens at 5 a.m., but at 5:10 a.m. its still not open.

The service is very slow and leaves something to be desired. The maintenance and sanitation of the premises is non-existent. Flies were crawling on the muffins, trash cans were overflowing everywhere, the tables were dirty. No order management. If I were a mystery shopper it is certain that this franchise would have failed its assessment hands down. Unsavory.

We came to buy sundaes for the family on a Saturday evening at 9:10 p.m. (20 minutes before closing). The doors were barred. Although we had ordered online, when we came to the drive-thru window the employees pretended not to see us. We saw them laughing at us. Dont be fooled by the opening hours of this franchise.

I threw away my food I waited 35 minutes after my small order it was so not good the waiting time killed me I threw my food away and went to another restaurant I didnt want to wait another 40 minutes after my order Im totally sad this McDonalds isnt what it used to be

This evening I went to the drive-thru I ordered a trio quarter pounder cheese with bacon I had my fries changed for a large format and a crispy Buffalo chicken poutine extra cheese for a total of $23.87 at my arrival at home no bacon the fries half filled and what about the poutine that I ordered they gave me an ordinary poutine not edible the fries and the sauce was cold. Seriously!!

Courteous and fast service

I really didnt like what they did. I arrived around (11 a.m.) at the McDonalds and they took a drink from a childs hand and threw it in front of this person.

Dont even give me what I ordered

Unfortunately things are often missing from orders.

Special mentions to Mégan and Marie-Pierre for their exemplary customer service. They made a dad and his son happy...Thank you very much!!! Pala papapa

Drive-thru closes on a Saturday evening at 9:30!!!

I always ask if my bag has been checked... oddly enough, I get the answer yes and something is always missing. Very disappointing to pay to eat your meal in 2 parts to be able to eat hot.

Pretty quick.

Poor service due to lack of organization and quality control

Very good, I really liked it

Very slow service at the drive-thru.

Very good but no space available inside

Very good service