Rôtisseries Benny in La Prairie

Receiving just the hot sauce and not the rest is not acceptable. I had to reheat the fries and chicken fillets so that my guys would eat more quickly because the proposed solution was to send me the order again.

Orders at the counter or very fast car services

I ordered online at 2:00 p.m. for delivery at 6:00 p.m. I received confirmation that the order would be delivered between 5:45 p.m. and 6:15 p.m. I received my order at 3:00 p.m. on the invoice attached to the order it was written for delivery at 6:00 p.m. Plus it wasnt hot I called Benny and they apologized and said they would send me something by 6:00 p.m. its 7:00 p.m. and still nothing.,,, I should have refused the order at 3:00 p.m. because reheated fries were not what I wanted for my dinner Not impressed with the service

I am used to ordering often from Bennys on the south shore but this one was the last time 2 errors in 1 order of 1 they were missing the fries in a meal of this I received after a call and the 2nd on cheese in my cesar salad was moldy and not just a little bit never again I will order from this restaurant *******After the super nice message under my photos no return email......******* nice way to try to make people think that the channel is interested in what is happening goes to a restaurant

Your French fries are the best in the world! Please keep them at a reasonable price. Well done to the staff! Parking: Lots of space. No need to rack your brains. Kid-friendliness: Menu adapted for children

Im happy to be part of the management team, the team is great, thank you very much!!

Beautiful embrance, polite and courteous service!

Terrible! I waited 25 minutes in the drive-thru, I decided to go check at the counter because things werent moving forward. They told me my order wasnt even in the system! According to them, they were going to make my order as a priority...another 20 minutes of waiting for simple fries!!!

Impeccable

Very disappointed with our two pie wedges, you should get some tart wedge shaped containers like at Benny & Co. I often order chicken and wanted to try the simple Benny I will go back to Benny & CO

Excellent dinner on site

Its been a while since I called, very disappointed with the last time, and now Im giving it another chance, a half lukewarm choice, uncooked chicken, no the drumstick wasnt turning, Benny youre disappointing me

So good and great team!!

Wow great services!!! The people are smiling, the food is just too good the manager does his job very well, very clean restaurant!!! I recommend it!!!

Super good service

I loved my experience, affordable price and great food. I highly recommend 5/5

Very good restaurant. Everything is good and A1 service.

Excellent service and the wrap was very good

Excellent cooking, excellent service, very clean, worth going if you have the chance, personally I would go back without hesitation!

For real the service was impeccable and the food was delicious no error in my order the people were friendly and smiling

Uneven service for a few months, on delivery we were forgotten and late delivery, another time the order was ready but we forgot to take it out at the counter so it was cold, on site this evening the cashier was more focused on her cell phone personal and stocks remain behind. The chicken wrap had a tiny piece of bacon and a cube of tomato on the bottom! So chicken wrap and salad . No coleslaw in the box, extra cheese for the poutine, not put in the box! In short, worse and worse, last time at this branch

The sauce is better than the other benny

A staff with great courtesy and the desire to offer us the lowest price according to our needs when ordering...

I placed an order at 6 p.m. After no news at 7:30 p.m., I decide to call the restaurant to ask whats happening with my order. To get me to respond that the order is on its way and that it shouldnt take too long. No stress, busy evenings happen. However, with no news at 8-8:15 p.m., I decide to call back. I come across the same lady who explains to me that they had a problem with online orders etc. and that therefore my order ultimately NEVER DELIVERED. Phew ok, its annoying, but I understand and I decide to ask him how soon it could happen. She explains to me that in about twenty minutes at most it would be at my house. Ok, no stress, I work in catering, I know what evenings like that are like and I really like my Benny. But now past 9 p.m. still no news. I call back a third time at the restaurant, I come across the same lady who lies to me for a third time and explains the same situation to me. I want to be patient, but its more than 3 hours later and I still dont have my order. The least I could have done was to be notified or to have someone tell me to check it. I am really disappointed with the service. So I dont recommend this place for delivery at all.

Excellent chicken. The fries are good. The Thai poutine sauce is very average. No tables for indoor dining. Only one table for outside dining. Very good service. They made a mistake on my order and the head chef made my poutine again. The waiting room is clean. Plenty of parking spaces. Its really more of a drive-thru restaurant. Thank you very much for the good service. Parking: Several parking lots.

I (I) used to order from this restaurant for a few years and I had nothing negative to say but in recent months, the quality is no longer there. I dont know whats going on in this restaurant but its been 3 orders in a row that the food is disappointing. Order arrived cold, fries overcooked, wrong order delivered... but tonight was my last attempt. I go to the drive-thru and order a white meat club sandwich. I arrive home: tough, dry fries, tough, brown pieces of skin-coated chicken stock in the sandwich. No chance Ill eat that. I call, they send me a new box... its edible, but for a rotisserie its still hard. I eat a first piece, a second and I bite into a beautiful 2-inch bone right in the middle! I didnt call back and threw everything away..

Thanks to Othmane for his warm and respectful welcome.

It takes more than 2 hours to have a cold poutine . Frankly at the price you charge it should be at least warm

Food is excellent

Parking: Good service Food

Succulent chicken and courteous and fast service. Really. Focused on customer service

Always to our taste. The delivery people are nice. And the website for ordering is practical.

Meal 4 filet with extra cheese poutine its tough in a medium time Childrens meals same thing sloppy meal I dont recommend to anyone Worst restaurant in the meadow

we are a couple of 64 years old & have been eating original Benny once a week for a long time, since we have been in Brossard, very very automatically to have well-cooked fries despite having insisted on several occasions, the message does not seem not go to the kitchen or taken seriously & now the breads are missing from the box, voluntary or not, the service really seems to be regressing... afterwards they will say that we are not encouraging our Quebec banners... Luke

Best poutine!

Best chicken and sauce! Parking: Easy parking! Food : 5/5 |

Fast delivery and food was hot.

Its been 2 times that they forget that Im waiting in the waiting room for an order to be placed online. After 30 minutes in the room, I lost my chance because otherwise I would probably have stayed there even longer

I travel to go to this Benny since I dont like the Benny et Cie in my area and out of 4 visits I had 2 errors in my orders...Once I went back and the next time they came to bring me the part of the order that was missing...While waiting for my order the young girl who takes the calls and when she hangs up damn and complains about everything...In short everything to give the taste of NO MORE go back...

Excellent service and the meals as delicious as ever, and what can we say about the sauce. Same memory as 45 years ago!

Great poutine as always!

We are in residence, when I receive my family, I order to deliver, it is always on time and hot. My guests are always happy. Thanks to you Jean Pierre Mondoux

quick service and hot meal

Always a great meal and service

Always great service and great food

Always well served, its the best. The sauce is more spicy, I dont like it

Parking: Beaucoup de tous Food

Very good quality chicken and good service.

I always order online and pay in advance. When I arrive the order is ready. Very good promotions. And above all, its good! Parking: The restaurant has parking

Service rapide et courtois. Il est malheureux que vos spéciaux sur internet ne fonctionnent pas bien Wheelchair accessibility: ok

We go there almost every Tuesdays me and my partner and we are very satisfied in general with the service I gave 4 stars for the meal because I had to change my thigh because it was broken and for the service I would like someone to come to me bring my salads and bread directly to my table when I ask them For the atmosphere I love it!

Very welcoming staff! Fast service! Delicious meal! Parking: Several parking spaces and easy access.

Very good service with a nice welcome

Exceptional service! Delicious food! I go there every week!

Incredible service chicken 100x better than at St Hubert and Benny and co

We were sick for 2 days with the chicken ordered from your restaurant, never again.

Very good service thank you

Very fast

I dont really know whats going on but our takeout meal tonight was not edible. To think that before we were looking forward to it! Very very disappointed!

Ordered ribs the sauce wasn t good. I have often ate ribs but the sauce was always very good not this time!! Food

According to my expectations. Top chicken. Way too many fries though.

I went for dinner the service was fast and the chicken #1, cant ask for more.

Always nice to have a generous portion of fries

The lady taking orders is very friendly!

Fast deliveries and courteous service.

The best chicken ever!!!

Every time I request a delayed delivery, the time is not respected in any way. And this isnt the first time Ive talked about it. Nothing to do ..

Always good !!

I adore !!! The sauce is spicy as I like, always good service!!

I loved Émilie, great experience. Kid-friendliness: I loved Émilie, great experience :)

Good service even if orders are mixed

Incredible service The people are fantastic I ate really well

Prices are equal to the quantity

I order several times, I try to give them a chance, always so disappointed, meal always so disappointing, fries overcooked, old and dry. Lack of sauces, chicken and cheese in their poutine. Childrens meals no better. Greatly disappointed given their reputation, I regret it every time. The much less franchised local rotisserie is a thousand times better.

The delivery man missed our order, 2 hours 15 minutes to receive the meal. In the end ate toast and meals to reheat for the next day. Nice work!

We ordered bennys for so many years. Never a problem. The last 2 times I was surprised to see the difference in your meals, we can see that your trying to save money, but it really shows. Tonight for 1 January 2023 we decided to try one more time. Wow! I ordered ribs and a breast, ribs were all burned! We ordered onion rings 5 in the box. And a club, was not as they used to be. What a waste of money, this time. Never gave a bad review , my first time, but you guys could do better. Please try.

Failure to respect online ordering times received order 30 minutes later than the scheduled time

No dining room, only take-out meals. Allow 15 to 20 minutes or more depending on traffic to get your order Vegetarian options: Very little choice Salad available Parking: Drive-thru service available Wheelchair accessibility: Wheelchair ramp available

Always fast, adequate delivery. Dining room? No idea.

I dont know if theres a change of owner but the plates are much less full than before.

Tres déçu du Benny. Anciennement très rapide maintenant 1:30 d attente. J ai commandé de la viandée brune , je reçois de la viande blanche. Jtappel le gérant pour lui expliqué ma problématique. Je me fais répondre que la viande blanche coûte plus cher et je devrais donc arrêter de chialer et il me demande si je suis allergique à la viande blanche . Quel culot. Pire service à la clientèle.

MINI poutine wow they have changed the formats so much it looks like a childrens menu! My poutine is $10 so disappointed

Very good customer, the chicken benny was the best, since the sale of rotisseries the standards have lowered. Thats twice in a row that the fries are not generous and also not cooked enough, and now the sauce is liquid and diluted. Youre going to kill the banner. Damage !

I order dark meat because I want dark meat, not because Im too poor to afford white meat. The very insulting manager without knowing how to live. He gives me white meat and tells me it costs more than what I ordered.

Or they just lost a customer. My leg is too roasted, the sauce is brown and fries like in the childrens menu

For some time the quantities and quality have decreased a lot, very disappointed because I really liked ordering there

I have been a loyal customer for the last 10 years. Very disappointed to have decreasing portions, many more errors in orders. I ordered there because for several years, it had maintained excellent standards in terms of quantity/quality/price. Very disappointed with the direction the ownership seems to be taking. I will have to limit my orders to this restaurant or find a different alternative. Bring us back the old formula! The one where we didnt measure quantities! You will kill the banner or turn it into Benny&co

I dont understand, I normally love Bennys rotisseries, I often eat there everywhere but this one is different from the others. Know the second Benny on the south bank where Im going that unlike the other is not good, the fries and chicken very dry and hard I have the impression that they are leftovers from the day before that we reheat. And the price is more expensive than the Benny de Repentigny. However, its the same rotisseries, when you eat McDonalds whatever it is, the taste is the same and the prices too. If I go back to the area Im sure I wont eat there again.

Every week I come, every week an item is missing from my order. Arrogant manager too.

Disgusting ! Worst Benny on the South Shore. Water sauce, dried chicken, cold fries, poutina without cheese. 0 stars if I could

Who doesnt know Benny! If you are arriving from outside the country, let me describe it to you: roast chicken, poutine club sanswich are in the spotlight. The food is good for what it is. On the other hand, although I am not a die-hard environmentalist, my conscience forbids me from going there more often due to the large number of waste in the food packaging. Individual portioning is practical, but not for the planet! But the fries are really good...

Very good chicken, its delicious, excellent service

2 unpleasant experiences in 2 days. We order and the food is pretty ordinary. The fries dont have a very strong taste... more like frozen fries briefly dipped in the fryer... the chicken is ok... and the sauce much too salty and spicy!? Day 2 I go for a bike ride, Im on the cycle path... (yes, I use the right ways to cycle). I see the intersection when a Benny delivery car turns the corner and almost hits me. I scream in amazement and the driver with the Longueuil coupe stops to send me away. Needless to say, I strongly discourage this business with more than ordinary food and rude drivers. Como makes chicken and the fries and sauces are better and their drivers seem to better respect the code of good manners... otherwise, there is the chicken from the gardeners market... really better at a better price...

Good food and portions, however Unable to make a specific order without making mistakes, repeatedly, hence this review. so if you have needs like mayo on the side because a ton is disgusting, its at your risk. For utensils if you eat outside, ask for them when they give you a box otherwise good luck. Again this evening I didnt get any with the box. The worst part is that everything is written on the invoice correctly. Super fun eating a poke bowl drowned with 1L of spicy mayo on the edge of the water without a fork. THANKS. Dietary restrictions: They dont follow the instructions, even insisting not to drop it like last time, so in our case we threw away the majority of one of the dishes... for one last time.

Times are tough serving of cheap vrm fries in the family box The Benny & Co on St-Jean is definitely more generous in its portions..

If you want slow service, the kitchen is the ideal place to wait..... Its obvious I remember that

Wash wrap of cold breaded chicken fillet and empty of bacon/salad. Its far from being like before since the merger with au coq and benny its really not good. Never again for me, even the sauce

The restaurant has taken a bad turn since selling to Foodtastic in 2019: inconsistent food quality, shrinking portions, rising prices, and poor service.

The Chicken Dill burger had very little honey Dijon sauce and salad. They didnt give honey with the kibble. The bread was soft and moist.

Arab sauce man is the absolute best cashier! If you place an order here and dont get him, I feel sorry for you. My man deserves a darn raise

Still as good but expensive $$$$$$

Good portion cost a little expensive hot meal quick service well maintained environment

The lady at the counter was nice. Parking: Few places, but we dont stay long, we order and we leave with our order

ERRORS in our orders 2 times out of 2.

I dont understand why every time I order online (2 meals). Its always ready 10-15 minutes after the scheduled time. People who order on site are served well before me.....

Last time we ordered, reduced the size of poutine for the same price, when these made a mega these for one person these are just a steal

Excellent chicken!!!!!

Very good service, a nice welcome, the new burgers, the chicken and ribs and the poutines are excellent

the best staff I have ever seen in my entire life!

Great service! Yum!

I love Benny :)

Best place in Quebec with their perfect too much sauce

Super rest! Good service

The new piri piri chicken is delicious, crispy skin and well seasoned, quick service and very hot meal

Very good service!

The fries and chicken are nicely browned, the poutine is underestimated. 10/10

Best Benny on the South Shore!!

Excellent service!!! Very quick and the freshness was there. I recommend

The best Benny around! Very good quantity of chicken on the plates, the fries delicious and fresh and the service was very courteous. I highly recommend!

Everything is always perfect when I come in to eat here. Food is always nice and hot, made fresh to order and staff is friendly.

Excellent Service! thank you very much to the very fast delivery man I was very hungry

The best benny ever! Always fresh and what can I say about their chicken thigh wowwwwwwwwwww I recommend 100%%%%%%

Three good!

Very good service

We had a great time as a family.

Really good service atmosphere and very good chicken I recommend

Great like benny with good portions of fries!

Very good chicken and very good service!

Wow! One of the best restaurant experiences weve had in a long time. The service and food was impeccable. Even in the middle of a rush period, the employees are patient, polite and efficient. We were served very quickly and all our dishes were hot and excellent! 10/10!

Truly the best! Nothing more to say!!! Kid-friendliness: Everything is perfect

Excellent service

Very good meal and more than enough quantity for the price! I will never get tired

Delivery man wanted dead or alive. Preferably dead because a living delivery person will have difficulty feeding himself while working there. $12.20 per hour Slavery was abolished a long time ago. Yes missi I polished shoes dough

Always the best! And dont confuse it with Benny & Co. Its not the same!

Best Benny! I advise !!

Tabarouette! For $20, I think they forgot to put fries. And the coleslaw, honestly its not very good! Its not just reflation anymore.... In any case, I will remember it. At least the girl at reception gave good service.

New administration! What a difference !!!!! I recommend 100%

Employed cellar and the earth for them is flat and not round here you see what games say? In addition the benny was bought since it is the worst working condition and no more paying another restaurant even here to have these better pay jpart from this dishonest place. He is always looking for new employees, the tip is never good, the staff steals the big paying orders, the last oldest collects the crumbs. Do not advise the mechanic, it pays more in the end for the effort I gave, I collected. Customers not paying in addition to the task added benny for me its over Im better than that. its the worst working condition ever...

What desolation! It was so good before and the box was full. What we received today was not worthy of the Benny, Im going to take the St-Hubert back!

So long every time delivery

Too much sauce it looks like soup and its cold

When Erika responds to you, will you call me right away because her delivery guy doesnt seem to be in too much of a hurry to do his job all the time to find out if Im going to go get my food because 1:30 hours later Im not able to have an answer that makes sense

I ordered at 4:15 p.m. and received my order at 5:20 p.m., my poutine was missing. The last time I received a poutine without cheese and asked for a credit which I never got. I call back straight away, they offer me a credit or deliver me a poutine. I choose to have poutine delivered. At 6 p.m. the restaurant calls me to tell me that the delivery guy left my poutine on the counter. I am offered credit or soft drink or dessert for the inconvenience. I accept a soft drink with the next delivery. My poutine arrives at 7:15 p.m. No dessert, no soft drinks. It s over, Benny La Prairie.

Best Benny Ive been to! His big tick!

Impeccable experience! When I received my order, my meal was still hot.

New owner still as succulent and fried as it was before, generous potion

Never seen such a restaurant letting the delivery drivers wait outside in the cold winter and without knowing how long to wait. So ridiculous! I will choose to refuse for the future deliveries.

Long wait time for a meal.

I ordered a thigh combo as usual but for the girl on the phone Thursday December 21, 2023 at 5:05 p.m. she doesnt know what it is because I received a thigh as a meal a combo is a thigh with poutine hello listen when they talk to you and the fries were cold really disappointed

$4.49 + tax for 3 small bites of pie, the price of the chefs choice increased from $11 to $15 but there are fewer fries??? the cup of sauce was half full and the little loaf was dry, it was the last time I commanded the crosser gang lol

Best poutine general tao

Restaurant not clean! Receiving fountain sprint with pieces of mold is quite ordinary. Especially the person who served it but it seems its easy to see black in transparent. I hope I don t get sick thanks to you!!!

Empty sauce pot when ordering from the drive-thru

Benny is no longer what he was before he was sold

Okay so with all the latest negative reviews I was wondering what my meal would look like: The sauce container was full The chicken was actually dry The portion of fries was tiny (half as much as before they were purchased by Foodtastic). Bring extra fries to reach the same quantity as before. Honestly I dont recommend it. Its not even a question of price, but of quality and quantity.

Wow. I dont understand inflation but a chefs choice with a drink for over $20 is ridiculous.

Very long delay at the counter, portion too small.

I no longer order from this restaurant... this is the 3rd time that delivery has taken over 1h30. Whether you order at 5 a.m. or 1:30 p.m. The meals are cold... he orders them wrong. The service is rotten.