Tim Hortons in La Prairie

Unfortunately, an error every time I go there. It seems difficult to follow an order.

Very slow drive-thru service you have a 2 in 3 chance that your sandwich will be burned I take more time on an English muffin because it just tastes like burning and when you go back the supervisor is stupid as hell really.

Great experience, great team, smiling and fast every morning

I arrived and was there at 10:30 p.m. and it was unacceptable... !!!!!!!

The drive-thru service is usually good and fast. But its very dirty inside.

The time on google is wrong its not 24h

Every morning I fear a mistake. When we correct one, we make a new one. Its always the same. Yesterday I was given the wrong item, this morning I was given the wrong version of my lunch. What should we do as a customer to receive the items we pay for?! I cant get out of my car after the drive EVERY morning to ask that you correct your many mistakes.

Friendly staff, clean washrooms.

Young people just talk to each other about working and placing the order and the service and its really long

Depuis que la chaine as ete vendu aux americain les tims on perdu toute leurs petit je ne sais quoi qui faisait toute la difference plis aucun service le service aux volant 20 minute dattente pour un cafe lendroit est malpropre plus dustentile de metal en salle la soupe servis avec une cuilliere degeulasse en carton maintenant on y vas le moin possible dommage

Very good

Iced cappuccino and bagel every morning before going to work great customer service too

Employee in their business, except one who didnt look too Tim, clothing in jogging pants, sloppy look....are we at TIM? Hmmm, monitoring and dozens of invoices lying around on the floor, that doesnt look clean. I tried the pizza, its different styles but lacks sauce, its a little dry

Unwelcoming staff, very long drive-thru service.

Love Tim Hortons! And the staff at this location are so nice! French vanilla all the way!!!

I love sandwiches

Very good drive-thru service in the morning

A young boy named Simon served me today. Very smiling, patient despite my huge order, he even helped me bring my food to my car since I was short of arms. He took the time to review my order with me before charging me. Excellent service from this young man!

Service service service Please find a way to improve the service Employees behavior Food : 3/5

More or less clean

During the week it goes well, good service, but at the end of the week its hard, its a long time....

The service this morning was simply incredible! Fast, the employees were friendly and seemed to have a good atmosphere! THANKS

Good service.

Very good service

Friendly employees, but lack of product variety.

Extra

Tim Tim Tim there you go

More or less good it changes a lot and the service is not very good

Ive always enjoyed Tim Hortons donuts up until about 2 years ago . It is now rare for them to have most of their donut varieties available, and also the quality of the donuts themselves has also gone down. And this is not limited to ONE location but is somewhat generalized. (Ex. Apple fritter /beignet au pommes used to be FULLY GLAZED ON BOTH SIDES, but is now almost only glazed on one side).

Very nice team, very good service and orders are in order.

Good cappuccino.....good and kind service

This dining room is often closed...even if the theme posted is 10pm.

One of the best TIMs in terms of speed and service.

Impossible to go to the toilet, very slow service

Wanted a veggie option without meat, and it was the end of the world.. they clearly don t hire the brightest starts to work in a Tim Hortons Manager refused to make an option without meat

The cute boy Antoine with the glasses helped me when i was confused. He is supper nice and i would come again to get his phone number for a date. <3

dd taste unstable

Excellent service

Small order error but overall great

Food not fresh often lacks products but hey its Tim Horton

Regularly at the drive-thru, I always deal with an extremely friendly and smiling young man! It gives you a smile for the day!

The service for a week has been terrible... One error per order without exception and the wait has become interminable. I will now go close to work... I liked this Tim before..

The food is not fresh especially the lettuce, it is always white. Theres never broccoli soup, its frustrating, the schedule isnt the right one, its constantly changing even though they still have enough employees.

Written closes at 10 p.m. on Google... Arrived here not even 9:20 p.m. already closed.. not strong

The morning. The team is great. Very efficient and smiling. Despite this evening, like several other evenings. The store closed early. Decides to go see a second tim, the closest one at 400 Rue de Strasbourg. Also closed... my dear tim hortons. My esteem is falling more and more. By far the best in the neighborhood in the evening.

The quality of the drive-thru service is excellent.

Generally very good. On the other hand, it often happens that the coffee is less fresh (I think). It sometimes tastes burnt, whereas I go to dinner when there are people. Its coffee, its not the end of the world and its generally good.

Like everywhere good service and good product clean environment

18:20; Poor service If you want to be served quickly, the prerequisite is that you are one of their friends. (They will serve you after their conversation ). Please pay attention to the donut displays! I imagine that if an inspector comes by, you will not meet the standards. Ive already worked at tim, I understand the lack of staff, but I think its better to have no donuts in the display than donuts like that.

Usually its a good place, I love going there, because they rarely run out of stock etc... but Saturday August 19th at 9 p.m., we went to get a coffee because we were cold, after the show Candiac on the rain. The restaurant closes at 9 p.m., we saw a lady trying to enter through the door while we were in the drive-thru. We also saw the young man hiding behind so as not to serve us. The screens were closed. So to the owner of this restaurant, your young employee caused you to lose at least two sales per person, sir, this was hiding for not serving 1 hour less in your turnover it may seem. We ended up at McDonalds....

fast service, friendly staff, everything is good

Not able to give tbk of straws

Terrible service and quality.

Its only open for drive-thru service, you cant even go in and order inside. Nothing says that they are closed anymore.

Great, the employees are very kind and respectful. Lots of diversity in my timbits. My favorite points, the beautiful employees with curly horses. I would have liked to get his snap.

We are always well served and there are rarely any errors on the orders we have received. Small remark to remy super professional and friendly! Compared to other Tim Hortons, this one is good.

We arrived at 7:30 p.m. on Saturday and there were several people inside, however the door was closed. When we were waiting at the car one of the workers opened the exit door to pass 2 women who came after us. My boy asked the same worker to come in and surprisingly, he refused. It is supposed to close at 10pm. This is not the right way to do business.

Coffee.andmuffin

Fantassssstic Guiness Stew ......

Good bagels.

The girl who took my order at the drive-thru was really hateful and the one at the cash register didnt listen either. Flip a sandwich twice when you ordered it plain without sauce or salad, not too complicated. I asked for names but it seems like they don t know each other

Professional staff, excellent service. I saw a customer at the drive-thru who insulted the employees in addition to throwing what seemed to me to be rubbish at an employee, all because they made a mistake in your order. Well done champion what a lack of respect!

Very good service, really top notch! Courage to the employees who have to deal with unpleasant customers, for example today I saw a customer throwing salad at the employees... big lack of maturity, I still cant believe it...

Very good Tim, great employees. Pay attention to the legend of Geneviève the salad thrower apparently she roams the drives of the South Shore region

Often errors in orders. I was told its up to you to check but I think its up to them to do their job well.... Theres stress in the donuts

The clown who works evenings and forgets that his farm is at 10 a.m.?

Worst TimHortons ever, can t get it right via drive through or in store !!!! And then has attitude when I have to show up in store to correct my order.

They take forever to serve customers inside the store..

The morning staff is awesome.even with the changes from the vivid they still maintain a good service in the morning

It s 5:09 pm and they don t open the door. It s supposed to open at 5:00 pm

Poor service full of errors on order even when they started again

I placed my order, I have never been served with so many errors, really mediocre for the food and especially the service.

The room is closed at 6 p.m. ://

The lady gave me back my iced tim with almost just milk - I tried to hard it but she just gaslighted me by saying that she had already put coffee in it. Waste of money.

Dont think about the trucker and close the restaurant inside! Very bad service for people on foot or in trucks!

no baguette bread for turkey sandwich no big deal, no potato wedges, no big deal I take a south west chipotle wrap with grilled chicken the chicken is not in rectangular grilled strips like in the photo :( Its more like rotisserie chicken so youre not able to supply it???

I showed up Tuesday May 31 at 8:00 p.m. I was in a truck with a 53 foot trailer parked on Taschereau Blvd. I arrived for a closed entrance. I went to the drive-thru and asked the girl I can order here because I can. not go with my truck and she answers me no you are a pedestrian I tell her hello you see clearly I have a truck and a trailer she never wanted to serve me. sorry not to serve the road workers just because it cant go to the drive-thru with a 53-footer. Me, other drivers, we are customers and regularly go to this tim.

Always very polite from the employees

Dining room closed apart from lack of use everything is understandable But we cant order at the wheel because were not in a car, those in a truck.. Im in a nice tabarnack, Im going to advertise it to you, my crazy gang, you deserve to close your doors

Good Tim. Fairly fast service. My sandwich was missing sauce. Beautiful birds nest in the O of the drive-thru. A plus while waiting for my order

Always quick and the staff in the morning are awesome

Impeccable and courteous service. No waiting Vegetarian options: Vegetarian morning rap

This is the worst customer service. In my opinion, this Tim Hortons location should be closed, because I have observed that all customers are frustrated after the drive-thru orders

Speedy drive thru service , food was served hot

The staff is courteous and the coffee is to my taste. The business is well located.

Took too long to prepare. Didn t get my order right. Wanted to charge me for the mistake they made!!! Not happy

google and their app say they are open 24 hours during the week. that is not true. their app allowed me to place an order at 11:40pm, they charged my card, i drive out there...no one at drive thru...i park, doors are locked, nobody inside. place was closed. yes the head office refunded my money but was a big waste of time and a let down when you start getting excited for your frozen beverage or whatever and are denied.

Pretty quick drive-thru service

Quiet and peaceful places

They offer a good selection of donuts

Never have

OK

Good

Was closed at 11 p.m. even though it says midnight...

I received very good service.

The young people laughed at me and didnt do anything more, they were very poorly polite, no respect

this Tims is not open 24 hours (contrary to what the schedule says on the internet) and when it is open, the employees at the drive-thru always forget to load items for me so I have to make several invoices returned to the window . I never have this problem anywhere else.

The timetable displayed on Google is not the correct one, even if it was recently updated. I always have a problem every time I go there: items are often missing that are on the menu and items are always missing when I receive my order... The food is good, but with the service that I receive every time, I dont plan to go back there anymore.

its Tim Horton, bit slower

The interior is always closed, really disappointing, they should stop making announcements on TV

honestly tired of not being able to walk in because the doors are locked and i do not have a car to go into drive thru. especially with winter around the corner people cant even go inside to get warm with a coffee or tea.management needs to get it together because im tired of walking there to only not be served and have drive thru a higher priority over me just walking in and sitting to enjoy my coffee n take a break.

The blt was good but the lettuce left something to be desired

Much better than the Tim Hortons in the West Island

Very bad Tims never open and messes up your order when they are.

Fresh good choice

Every time I go there there is always one or more items that are not available!!!!

Monday it says closing at 10pm, they were closed at 9pm

Terrible service, making us wait 30 minutes in the parking lot for our order which we ultimately lost??? In addition, having lost our order he gave us another order from another customer! We ask him if he had found the customer for the wrap order, he tells us no! So we ask him what he is going to do with this order and he tells us that he is going to reuse them for other customers....we understand that in terms of quality of food we forget!

Impatient staff and inadequate signage. Errors in the order.

delicious coffee

My kids really love his donuts

Is supposed to open at 5am but doesnt open until noon. No sign to indicate the reason for the delay and slow service. Poorly organized, recently I went to get an iced cappuccino but they gave me 2 instead while I ordered just one. Horrible

Getting the order wrong every time we asked for a timatin blt or a timatin just with bacon, an extra cup of sauce (which we had to pay for) never received, just a carton of potatoes received a flat potato!! Very arrogant customer service towards customers! I really dont recommend se tim!

Wonder if they ever have a gluten free menu

Good

Not worse

Very courteous employees, excellent food! Congratulations also to the young people who work there in these times when it is difficult to find staff.

Probably the worst Tim in the region. What I presume to be the manager takes great pleasure in denigrating customers when it comes time to pay but is incapable of responding to the customer face to face... Endless service. Pitiful.

Fast, not too expensive, you know what to expect. I eat quite a bit just lunches and frozen drinks. The employees are super nice!

Dining room closed, understandable given the lack of employees. So I wanted to do like in some Tim I head to the drive-thru, but they refuse since Im not in a car. Lots of Tim still accepts orders without auto. In addition to having a very unpleasant cashier It seems like were disturbing them. Ill never go back there again