McDonald's in La Prairie

I have been to several McDonalds in my life but this one is in the top of the pitiful service. Its very rare that I make negative comments, but this is nonsense! ALL the employees dont know what they are doing, they look everywhere without understanding anything. The wait is so long, 1 big mac and a poutine 35 minutes of waiting! I am so surprised and amazed that a McDonalds branch is disorganized like this, with horrible customer service!! I hope a branch manager comes and puts everything back in order because its horrible!

No, young people can no longer eat inside

Waiting over a half hour for a cheeseburger, snack wrap and a small fry. Go to any other mcdonalds

A good place to pace the time and eat

The Mcdonalds place in the meadow is truly magical! I have a friend who works there and she serves me really excellent then I receive my food quickly the food inside is good but not quite enough for me to give it 5 stars! Thank you for seeing my review ^^ Goodbye! Dietary restrictions: I dont really like tomatoes in burgers and I found one in my cheeseburger and I didnt really like it but I didnt tell anyone, so as not to cause problems.. Thank you!

Fast and efficient service. No waiting time. Very clean places.

Very delicious food and excellent service

Clean employee, very helpful.

If we just ask a little bit, how can we eat this, incredible that we gave this to children to eat, we have never had so much information on everything without even taking advice!!!!!

DÉ-SOR-GA-NI-SÉ 101

I was refused drive-thru service. I was told forced to go inside around midnight

Just take away their franchise

20 min wait to get the order at the car, ridiculous!!!

Too many people. Very long wait. They lost my order, told me they would redo it after 15 minutes, I spoke to them again and said oops, well make it for you.

The server was friendly, helpful and happy to serve me.

30 minutes to finally get a refund for the smoothie.

Extremely dirty floors are filthy trash everywhere don t even go to the bathroom I have never seen this before :(

Worst drive-thru service, ever seen... more than 40 minutes of waiting for a lineup of 3-4 cars... incompetent employees, who shout at customers. Result: cold food. Avoid!!!!

My sandwich was completely burnt/charred. I came back for the refund in the afternoon, I showed it, the workers on the next shift were shocked, I was refunded but not even an apology..

Terrible service at the drive-thru. Non-existent politeness on more than one occasion

Do you know how to count? Not only did they mention to us once at the 2nd window after 10 minutes of waiting, that the sprite does not work (ok it can happen) in addition we realize once at home that the 6 kibbles ordered are in reality 4 and on top of that they put the wrong invoices in our bags.... I didnt know that in addition to having to check if the entire order is present in the bag, that we now have to calculate if the quantities are exact. When we get there, were going to prepare our order ourselves in your kitchen since your employees are clearly incapable of doing so... Oh and the chicken in my Macpoulet was as hard as the sole of a boot and the fries were barely cooked...

Good little McDonalds, very welcoming staff

Worst service of my entire life Ill never come again

Where to start ? Too often there are order errors. Very often I order 2 trios and I am asked to move to collect my order at the front despite there being no one else in the line-up at the drive-thru... The manager is very stupid Clearly this restaurant needs improvement because the other McDonalds in the Candiac, Dix 30 area are excellent, as is the one in La Prairie

You go there only for the park for the children, very useful especially in winter Parking: Quite a few free parking spaces Kid-friendliness: Yessss

Very dirty.

Emilie very kind and welcoming

Always system reboot at night. Gang of cowards

It s really not the cleanest McDonald s on the planet; its also poorly done: customers crowd into a small space right at the entrance between the cash registers, the collection counter, the drink vending machines and the touch screens. The staff are friendly and helpful but their equipment is often broken so customers are left waiting to be told after 15 minutes that Sorry we cant make your order but we can offer you another license instead Unless you just want a Big Mac, fries and a Coke avoid it. And pay attention to the Coke machine: the customers of this McDonalds are dirty pigs and the machine is a dripping pigsty where there is old dried coke everywhere that the staff will never be able to clean because as soon as they clean it, you have another pig of a customer who comes to dirty it.

Its a McDonalds like the others, nothing special to add.

no sauce on the poutine

Team Brossard

The toilets are horrible Im afraid I caught chlamydia just from breathing the air. The food is disgusting, it s worse than in Montreal

First thing the machine to order does not give the paper with your number I ordered 1 sausage pancakes and 1 sausage mc muffins the order arrives they have no syrup so I ask for a refund which took a very long time she only reimburses me for the pancakes so I tell her no everything Im going to go have lunch elsewhere you should have seen the face she was not happy worst experience in a mc do no smile from the staff

I went by yesterday, I was offered 2 biscuits for my order for $1 and a few more and I didnt have it in the bag with my order. I came back today for two drinks, I was paid at the first window and then the second, again, and I was charged $5.51 the first and I was told that the payment was not had not passed and that I had to pay again an amount of $5.46 for a medium smoothie and a medium iced coffee. I call the branch and it has been ringing endlessly for 10 minutes. I would like not to have to pay for items that I dont have in my order, and not to have to pay more than $10 for an order of $5... Its starting to be problematic.

We know what to expect! Service a bit long

Definitely not 24 hours, bad location

Never ice cream

Classic McDonalds

I am a satisfied customer! Number one service and food!

The quality of the cleaning service leaves something to be desired in all MC Do

Dont go there in the morning if you are in a hurry. There is no service!!! The employees are super super slow, not fast, not in a hurry and serve you very badly. Dont go there you will be angry!!!!! My coffee had burnt material in it. You no longer have my customers....

Its very dirty everywhere.

Excellent coffee, very ordinary morning service.

Worst McDonalds Ive been so far. A medium fries was missing, ordered two apple pie and received two blueberry pies instead. Had onions in my quarter pound when I specified no onion. The quality wasn t the best either and the employee was rude at the drive through. Incredible

Went into this hectic store today at 145pm. Our orders were missing a sprite after I already said there is no latte either. My 15 yr daughter went inside and after 10 min came out hysterically crying. She was being accused of trying to get a McFlurry not a sprite. Was told they are checking.cameras and will call police . Security guard agreed even though he was not even present for the interaction. I went inside to discuss a misunderstanding and they insisted. I said I can pay for a sprite. Ridiculous!!

Food was old and cold. However the cashier was very polite

Ordinary welcome. The young girl at the drive-thru doesnt have her uniform on and is looking at her cell phone between orders. Our order is incomplete: missing a straw, a sachet of salsa only for 2 burritos, the strawberry smoothie is water mixed with strawberry flavor. Two potatoes in a bag and the sandwiches are poorly packaged. Really disappointing and we go there twice a month on Sunday morning between 5:00 and 6:00. Due to a lack of staff, it often happens that the drive-thru service is not 24 hours.

Efficient drive-thru service

Terrible service

The manager messed up our order and forgot 6 items! We came back to tell her, and she said it wasn t her fault even though she s the one completing every order. Our food was super cold and she was super impolite.

I really like the McDonald s in La Prairie. Its not very expensive and its always good. I know its not the best fast food restaurant with very good quality like Burger King and A&W but its still good. As an employee I could ensure that the restaurant remains clean and that it does not have bad reviews in the future. Those who read this and have had bad comments, its normal if the toilets are dirty and the floor too. Cleaning is done more in the evening twice or once during the day.

Clean, efficient, but lots of people

First time at this McDonalds and it was quite mixed up in the orders!!! Not great especially when you notice yourself once on the road and you cant come back Second attempt was made this morning 2/23/24 and it was worse than the first time Coffee with a burnt taste Ordered a sausage McMuffin trio with egg but received a becon McMuffin instead but in the sausage McMuffin packaging so difficult to spot without unpacking To top it off, the potato was very cold So that was my last time rrrrrrrrrrrr

Access to the interior of the restaurant closes almost at all times, even during the week at 7:00 a.m. Its impossible for construction workers to go and eat because the drive-thru order is too small to get through with a trailer. Covid is over, its time for you to work your services again like normal people.

In 20 years of McDonalds I have never received a large fries so small and not very full, no fries that protrude, they are really cheap at the Prairie. Next time Ill post a live photo, its so ridiculous!

Will have to work harder on cleanliness and employees Service service service

They cant even assemble a burger, nothing is fresh, meat is dry. Not what it used to be, not even close. You can do much better for the price

Always good, fast service.

The principle of going to a fast food restaurant is that it be fast Fast, Wait half a day for 2 coffees........

Great lack of respect from the manager Florence who served me and told me to leave after receiving my order.

There is a real issue with this McDonalds, either I am missing food or the quality is bad. Last night I went there and ordered 10 McNuggets (takeout). When I go home all the nuggets were hard and dry, like they were sitting in the heater for 4-5 hours. They have timers to throw out food when it is bad so to me this is just bad management or laziness. McDonalds is not cheap. Do they think that I want faster service for expired food? I was the only one in line!

Wait +or_long, no hello from the staff even when looking at us. Cold fries and not the first time. Sorry but not too often at this place.

You have to be chasing the kids working there to get your order prepared.

I received excellent service! Flawless! Thank you to the whole team for this good service! They made me fresh fries, everything was super hot, nothing was missing from my order and the employees were courteous. I came by in the evening around 8:15 p.m. - 8:30 p.m. well done team!

Big Mac is always our favorite menu for both kids and adults. Now even 4 years old daughter refused to eat happy meal instead taking big Mac. Service is so so and always missing something in the order.

The poutine is so cheap they only feel up the poutine 40% of the container. SCAMMM

Impeccable service, I would not hesitate to make the detour to go to Candiac where the service is mediocre.

Terrible service, 0 line-up at the drive-thru, almost no customers and 15 minutes to prepare a mobile order. Ridiculous, order arrived cold + lol

Its not even able to place an order like everyone else tbnk

I only went there for the ice cream during a warm day with my family. The service is quite slow for dine in.

Adequate drive-thru service. The staff welcomes you politely. Food at good prices.

Like a good McDonald s

Some fly problems!! Otherwise the food is good!!

The employees are doing the best they can, but its not working. 30min wait for a wrap without trio...

Very long service I waited 30 minutes from 11:25 a.m. to 11:45 a.m. to get my order and the extra chicken is missing in my junior it has arrived twice

Adequate service, unfortunately chaotic atmosphere. An employee had about ten friends in the dining room, they were running, talking to each other across the room. We couldnt even hear each other at our table. Unpleasant atmosphere.

All front counter staff working on one order, no one completed my order after 15 minutes, I left without my order that I paid for. Thanks so much! More money in your pocket Ronald Mcdonald Service

Fat food

Very bad staff, the bald + broad person who works in the evening misses our order and does not want to correct it + lack of respect the room is disgusting the wait and the detestable service.

Rare that I do a post on a mc do but wow our 2 double mc and my chicken junior worthy of pubs

Not the best Mcdonald s. Expect a long line and slow service.

Always the same, always something is missing

The place is filthy, garbage overflowing, food on the tables. The cashier ignored me until I ordered at the kiosk, which had no paper for receipts. The burger was a mess, not even assembled reasonably, two patties on one layer, nothing on the other but two slices of cheese. Wont ever be back.

Incredible what the rich young kids of La Prairie do at this restaurant.

Food half cold. Slow service. Dissapointing. Saint-Catherines McDonalds is a hundred times better so go there instead.

Just another McDonalds! The place is ok with enough room to sit without the feeling of being crowded. It feel kind of modern design and they added those 2 touch screen panel to place your order. Overall its just another McDonalds, nothing too special about it but always good to end up there if you feel like eating burgers and their addictive fries!

Caline Im going to go to this mecdonald in the meadow that Candiac is never anyone at 10:00 p.m. Candiac I can wait 45 minutes before he wants to serve me but customer service number 1

I went to mcdonalds and I was going to buy a hot chocolate but they said they were washing their machines so I didnt get my hot chocolate

Rarely have I seen a McDonalds with such an unclean dining room.

Dining room very room table, chair etc. Ketchup dispenser flies after I have never seen a Macdonald restaurant so, unclean, the toilet and dirty and also stank

DO NOT ORDER AT NIGHT I CALL TO SAY I MADE A MOBILE ORDER AND I WAS TOLD NO ONE HAS COME IN SO THE PERSON IS CLOSING THE RESTAURANT. I ASK WHY THE ONLINE APPLICATION ISNT CLOSE AND THE PERSON TELLS ME THEY CANT DO IT. STAY AWAY

Disgusting Im going to file a complaint to have it closed, it feels like a pigsty

This is the WORST service at this location. Anytime we order for takeout we have missing items. One time, they even forgot the McNuggets from a kids McNuggets happy meal. SERIOUSLY? Or they forget to add fries for like 6 different orders . We have to double check the order every time.

Went to this McDonalds first thing in the morning the food sucks, the coffee was cold, the bathroom smell like urine and if the cashier cracked a smile she might have enjoyed her day. Very dirty would not recommend this McDonalds at all dont waste your money or your smile

Nobody seem to know what they are doing they only serve drive tru there is 20 people around me and nobody getting there food ridiculous The last 5 time i went there something was missing, if its not a sauce its morning patato to not having entire option on there menu big lack in managing Just went back today and they made me pay twice for my food show them the two transaction and they still say i only paid once the are thief at best.

Never seen such a slow fast food restaurant. Order received cold. The worst McDonalds in the world.

Cold chicken burger seriously cheap on the fries

They closed and many drivers and customers was lost the time

The first time I went inside to eat... and it was disgusting. The tables were dirty, the floor sticky, the garbage cans overflowing, the condiment counter dirty and the ketchup pump empty. I would have left, but I had placed my order online.

The order is perfect The employees talk to each other in front of you without doing anything. No press. Also, the employee who took my order was mumbling because he just wanted to go back and talk to his friends. Parking: Not very big

Really a shame, when you arrive on foot so counter service, your order will be processed after all the drive-thru orders which never end, so no service, endless wait for 2 coffees...

Good

We need to find solutions to resolve the problem.

Open at 5AM... 24h drive-thru At 5:15, counter AND drive-thru was closed. Thank you for wasting my time. Food

Very ordinary lack of purchases when we arrive at home night service phew not easy