985 Bd des Prés-Verts, La Prairie, QC J5R 0R3, Canada
Venez déguster notre authentique pizza, nos savoureuses pâtes, nos fameuses poutines et nos sous-marins. Le choix du consommateur depuis 20 ans, ce sont la qualité des ingrédients, les pâtes à pizza fraîches du jour et la sauce à pizza préparée avec des tomates importées directement d'Italie, qui ont fait sa réputation !
I love the pizza from Jacques Cartier; I always love ordering from them. However, they’ve previously made mistakes on my orders on two different occasions and it wasn’t too bad. However tonight, I decided to treat myself and my family and ordered pizza for my birthday. - One pizza, all dress, came with no pepperonis. - Another came with no sauce. - Our fries all taste like someone dumb vinegar on them. - The submarine had an over cooked bread and was extremely dry. - The club sandwich was barely toasted and soggy. Completely disgusting. I’m extremely disappointed by the lack of effort the kitchen staff seem to have. And to top off everything, it seems to be an argument with the receptionist regarding the errors on the order. Thank you Jacques Cartier pizza for ruining my birthday dinner and making our family evening a completely disaster. I will definitely never order from your restaurant again.
Save your money, go to Costco! I ordered two pizzas for the better part of 100$ with delivery and received two criminally undercooked, uncut and wet messes! One was missing ingredients I paid for… so that’s nice. They were nearly raw and the toppings just fell off when you tried to pick it up. One was supposed to be original and the other thick, both were identical. I tried to re cook them in the over, but it didn’t help at all. Honestly, Costco will sell you cheap garbage for 1/3 the price so if you’re going to eat junk at least don’t pay too much for it!!!
Do yourself a favour and don’t order from here. I placed an order at 4:22pm, a simple cheeseburger/fries and a small 10 inch pizza. My order came at 6:10pm and this is after I called at 6 to ask if my order was on its way. (Which the girl who answered told me “ we don’t make cheeseburgers here” umm what?. The food was garbage, the service was garbage, and the length of time waiting for a simple order was garbage. Again. Do yourself a favour and don’t order from here. And I live less than 5kms by car. GARBAGE. If I could give ZERO stars, I would have. GARBAGE.
If there was such thing as a 0 star that’s what I would give this restaurant. I overpaid (30.95$) for a large “all dressed” pizza, and received a flimsy, soggy, thin, pizza without mushrooms and barely 1/2 a with of pepper per slice. I then called the restaurant to try and see if we could do something about my disappointment. After waiting over an hour for my pizza and then waiting another 5 minutes on hold, I was told the proposed solution is to give back my already delivered disgusting pizza, and then wait over an hour for a new one to be delivered. With no compensation for my original invoice. Totally disappointed and will not be ordering again
August 5, 9:00 PM. Place was empty but busy for take outs. We waited 25 minutes, not a problem. The service was ok, order was taken Familial Special and brought to the table. 2 Pepsi, 1 fry and 1 14 inches pizza. Pizza looked bad and showing signs that it waited for a while before being served. Cheese was not hot and quite "SET". Also, to our surprise for a 14 inches pizza, 2 inches "on the diameter" had nothing on it, just a crust that has been hammered I would say. It really looked like they put toppings for a 12'' on a 14''... The fries were dark brown and just not edible. Usually you can get golden crisp fries. I am disappointed, I am a regular at this location but always do take out. I do not recommend this location based on what I was served last night. Total let down. I have good memories on when the store opened, Pizza was comparable to Como and it was very awesome.
Best pizza in the area. However, quality seems slipping this year. Last time my aunt ordered from this place, all 3 of them got sick and had to fight for the toilet. I was somehow fine. I do not recommend the bacon pizza, it was a sluggy mess and tasted awful. Pepperoni pizza is the way to go.
I've ordered from this pizzeria dozens of times now. I've never been disappointed once. It's very cheap. the ingredients are of high quality.The pizzas are tasty the fries are nice and salty and on top of that I always get high quality service. I definitely recommend trying it out.
The pizzas are tasty and full of fresh ingredients, and the pick up service was friendly and without any complaints. The onion rings were of typical/average quality, but tasted good and fresh, while the fries were average. Nonetheless, as other reviewers have mentioned, the prices are a bit expensive here.
Very good service
Good morning For four people we took the family car. Pizza + fries + liquor The staff is very courteous and kind. The pizza is very good.
Updated November 2024. Pizza is still great, fries are now delicious. The fries (on several occasions) were cooked to perfection and very crispy. These are regular fries and not the breaded ones that we are served too often. If you want a good pizza and/or good fries, Pizza Jacques-Cartier La Prairie is a place of choice. Good pizza. Very good variety. A few tables to eat on site. Free parking. Negative point, the fries are short and without much flavor.
The pizza is very good
I just ordered from Pizza Jacques Cartier in La Prairie, and I am really impressed! Under new management, the quality of the pizza is exceptional. The dough is perfectly crispy, the toppings are fresh and the sauce is just delicious. Without a doubt, its the best pizza in town. Plus, the delivery was super fast my order arrived hot and much faster than expected. Great service, amazing pizza, a great addition to La Prairie. I highly recommend!
Not good and way too expensive for what there is, frozen cheese and super fatty potatoes, fries that taste like old oil, not to mention the lasagna, which has no sauce, Ill never go there again.
Do yourself a favor and dont come here, I ordered a poutine with extra cheese, they didnt add the extra but they loaded it with extra sauce that I didnt ask for either. In short, $5 extra charged and not received.
Really no longer a pizza of the same quality and quantity of ingredients. Before it was the best choice when the store was on Chemin St-Jean.
Very good pizza, the lasagna is also very good. I would like it if on Doordash and Uber Eats we werent required to get sides which would ultimately cost us $7 more than the lasagna itself. I prefer to call them and go pick it up.
Terrible service... Extreme delivery time... If you want to order there, it will take forever and that doesnt mean it will be good. Good luck
Excellent
big lack of professionalism, Im at reception I shout twice in the restaurant no one comes to see me, the guy is playing video games in the back with his headphones, not even the decency to apologize
Very good subs although a little expensive. Food
Great service!! By far, the best steak sub I have eaten!
The best!
I ate a very poor sub! Lots of onion??? With very little meat but this weird sandwich was frankly not digestible, the woman at the cash register was very helpful but the problem is in the kitchen, the worst part this sub looked good before biting into it, 4 thin pieces of boiled beef, with 3 peperonies just to give some flavor to 2 inches of wet and burning onion very disappointed!
I often order from this restaurant, sometimes very good, sometimes average. Today I order a large all dressed for $39 with $3 tip. I open the box, 3/4 of the toppings at the bottom of the box, pizza not hot and more or less cooked. We decided to fix it ourselves and reheat it a little in the oven. In the meantime I call the restaurant, maybe I ask them for another pizza another day. The girl stupidly answers me, well send you one this evening and well bring the other back. I told her a future discount would be better she replied 10% no more, I replied well we order more from you telling her its much more than 10% loss for you.
Thank you for this very nice service, the A1 pizza and a big thank you to Chantal and the very welcoming team.
Envie dune poutine qui sest rapidement transformé en grande déception. Nous avons plutôt mangé une soupe-poutine. Yaurait fallu la manger avec une cuillère tellement yavait de sauce. Vraiment une petite portion pour 16$ et en plus on pouvait pas appeler ça du fromage en crotte, cétait plutôt du fromage en miette. Je vous souhaite que la pizza soit meilleure.
Service was a bit long for a submarine sandwich. Place was clean. Presentation was ok. Tasted delicious.
Im coming to get my dough to make homemade pizza. The crumb is good and it works very well.
Sub with only 1 half tomato and was supposed to have mushrooms and there werent any. Fried sauce with a very small portion of sauce. Extra croutons Caesar salad with no croutons.
They make good pizza and its prepared quickly. The cashier is courteous and the place is clean. Kid-friendliness: High chairs available
My pizza arrived burnt. The dough was completely black. I will never order from this restaurant again.
Simply the best pizza. Anyone who says otherwise is just looking for attention!!! Difficult to have good staff but they have some, truly good, well-intentioned people!!!! WoW!!!!
Pure pleasure, thank you for the authentic and true experience it feels good!!! Piasano is the best!!!!
Courteous and fast service
Very good service and the pizza hummmmmmm delicious
Very good pizza. Very good value for money
The employees are very professional Wheelchair accessibility: Lots of room
Excellent service and the pizza was delicious. We will definitely come back.
Always excellent service, warm and welcoming staff, always excellent pizza and consistent in terms of recipes!
They are generous with the cheese. We really liked our pizza. The service was very good, we had dinner there outside and they came to bring it to us. The place is very clean too. I recommend the place.
Waited more than 60 minutes on site for a spaghetti when I had called to have it prepared in advance... its inconceivable... all the customers were served before me. The person at the front of the counter had no answer to give and had no solution . They had given my spaghetti to a table outside that they were looking for to give it to me .. once in the car, I realize that the bread is full of dirt . For real, big nonsense
What exceptional service! The young girl who served us was kind and cheerful and made the experience enjoyable. Fries made with real, fresh potatoes are crispy and delicious. We will return.
Very average pizza... the quality of the ingredients is minimal. Not worth the detour.
Nous Commandons souvent la spéciale Jacques Cartier! Qui est faite avec de la sauce spaghetti.. hé boy ! Il faut la chercher !! Finalement sauce tomate régulière. J ai même précisé lors de ma dernière commande.. « je vais faire le message » qu on me dit .. !! Pas plus de sauce! Finalement ils ne tiennent pas à garder leurs clients !
Wow, that was a mistake of my life to by a pizza over there!!!! Bought a small pizza over there and the same night my 2.5 year old, my wife and my self all 3 had gastro!!! Baby woke up all soiled , wife got up 3 times to the bathroom ( sorry for the details) Crazy!!! Hope who ever doing food inspections will be passing soon in there. Stay away from this place.
Very good pizza and fries. Fast service and delivery on time. THANKS
The pasta sauce is really not good, it tastes weird... We received our order after a little over 2 hours of waiting, we were finally offered 20% off the order, because the delivery girl called the restaurant upon arriving. When we called ourselves, the young man who took our complaint was arrogant and nonchalant and we were told there was nothing he could do to help us. Very poor service.
Great service!! Very good food! People are working very hard despite the current situation! Recommended!
Unprofessional waited 40 min for a pizza
Very disappointed, I had the impression of having a reheated pizza, when opening the box I said..what is this? dry up and yet I live 5 minutes from the restaurant for delivery.WoW very disappointing, no sauce, dry dough, finished for me never again I recommend it.
Worst experience I really liked the experience I will never call again you will lose a customer and a lot of money with me you closed 9 a.m. I call at 8 a.m. you dont even do delivery anymore
There are always errors on the invoice. You have to check each time so as not to pay for nothing.
Place an order at 8:30 a.m., the restaurant closes at 9 a.m. and my order is refused. Nice service!
My Girlfriend ordered the 14 family special only to arrive and be given a 12 pizza, no cans of soda or fries and was told because it was a 12 pizza there is no special....although they caused the error by making the wrong size. They did not want to do anything to make it right. Just to add to it, the green peppers were almost burnt. I understand staffing is probably hard to find right now however teach the basics of good customer service to your employees. We use to order from there all the time.
Excellent service! The food is delicious and the staff very pleasant.
The delivery guys are crazy who dont stop at their stop sign and almost get crushed and then insult you
Excellent pizza 10/10
Incredible pizzas! Friendly and smiling employees
Very good service and very good pizza
Excellent, point final.
Very bland crust, quantity of food desired, I ordered online for which I received my invoice, when I got there they charged me an extra $5 because its just the basic pizza. The employee confirms to me that nothing is indicated on site and in the menu but she must apply it
Having been eating pizzas for a long time...we took a medium all dressed without peperoni with more mushrooms Where are the mushrooms? Bland sauce..sorry never again!! Damage !!! 35.00 with tip Long live St Jean pizzaria
I really dont recommend it, the poutine was really not good, too much sauce and bland fries
Excellent pizza and great service! Lots of toppings on the pizzas, its worth it!!!
Decent food, ordinary service, I finished eating my entire pizza and I never got my fries...the cashier wanted to give it to me to take away....it would have been good at the same time as the pizza ...in short I do not recommend
Great pizza..the best ive had in awhile
Tastes are not up for discussion. We love pizza, lots of toppings and much cheaper than some restaurants in Laprairie.
Very good meals
Seriously the pizza has very few toppings I counted around 10 pepp its a real joke if you want a pizza with precisely the dough
Good sub and good pizza!
All dressed pizza was purchased this morning...just pepperoni cheese and mushrooms. It was all wet and greasy crust and not cut at all. What a bad experience. Dietary restrictions: No pepper
I come here every time I am in town. I love their pizza, Como lost one customer!
I ordered a Jacques-Cartier lasagna. I got very sick because the food was expired. The sauce is HORRIBLE. I will NEVER buy from this restaurant again. The manager didnt even bother to call me back following my complaint. Clearly the health of customers matters little to him.
1 hour 20 minutes for delivery without warning when ordering. This is the 2nd time in a row that this has happened and will be the last for me.
The pizza is good but the dough was not cooked enough at peak times. It cooks better at off-peak times, then the pizza gets a lot better
The best Pizza in the World. THANKS
Ordered a large all dressed pizza, the pizza was very oily and messy. The pizza was also not cut. At that price (30$) I expect the pizza to be cut.
absolutely fantastic food!!
Very good pizza for a good price
Best Lasagna ever and fast service!
Good magic bread with marinara sauce. YUMMM
Very very slow service. High price.
Meadow
Jacques pizza branches are most of the time are very clean places to eat and order only a few branches are behind the sanitary conditions this one tumbs up
Pizzas are delicious at most Jacques Cartier Pizza and its the case here. The staff is friendly here unlike the grumpy rude people at Brossard C section location. The problem with this location is that everything was extremely salty, the pizza, the sub and the fries. If it is salty for me, I cant imagine how it is for other people. And the fries are the soft dark brown à la belle province style. Its not eatable.
OK but the Caesar salad not very good
Après 2 livraisons je peux dire que je ne commanderais plus jamais là ! Très cher, extrêmement huileux (on en est presqua se laver les mains après chaque bouché, ça coule de partoût), et la dernière fois la moitié des garnitures de la pizza sest retrouvé dans le fond de la boîte. Ce nest pas les pizzeria qui manque, nous allons ailleurs.
Canceled simple online order 1.5h before closing time.
Great place . Super friendly service and always fresh food.
Too good Id eat here everyday if I could
Food is good, ingredients are fresh. Id say its a perfect place to order food for your parties or sporting events!
Eat very good
The pizzas are expensive and not good at all. No taste, poor quality ingredients first and last time
Very good pizza
Great quality Pizza.
Always enjoying myself here. Good food, good ambiance. Best wings in town.
Excellent pizza
Excellent, fast and efficient service. The special Jacques Cartier sub is really good as well as their fries.
Excellent pizza and ordinary spaghetti
I ordered a italian pizza. Boy, I never got disappointed to this extent. This tasted like frozen pizza with canned tomato sauce. I wouldnt recommend anyone to eat pizza there. How can you go wrong on pizza but wow .
1h30 for delivery, disgusting cold pizza....unacceptable.
Very good pizza
Today, February 20, 2020 at 5:30 p.m. I ordered on the phone and the gentleman told me that the prices have increased. When I get to the cash register the prices have not increased but he charges me $12 too much and only returns $6. Finally after like 10 minutes of nonsense he refunded my $12 and at home I saw that my drinks were missing. Good restaurant good quality but very very bad employee and unfortunately I will no longer come there because of this employee. Be careful please.
1 1/2 wait to receive a cold, dry order. When calling to follow up, we are told that it is Friday and that is normal. Service to be reviewed!!
Very good service, the lady at the counter very nice and helpful. I recommend!
The pizzas are delicious, the crust is perfect. Small downside, the price is a little expensive for 2 pizzas, one of which is for a child ($45) and the staff is a little too young and left to their own devices, gives the feeling of a certain lack of rigor behind the counter. Dont forget the masks... I put them on so you can too when youre not behind your plexiglass THANKS
This place is not only nice but also the waiters are very nice and they are friendly young people, I recommend it
90 minutes of waiting on a Tuesday evening for a delivery is unacceptable. We would have liked to have been informed of this delay when placing the order.
Great tasting pizza here, better than the other locations I find!
Very good service and excellent pizza
The Pizza is super delicious wow I like it a lot I am sure if you try once you will say just just like wow
Super good restaurant very happy with the service and food
Very good service, efficient smiling employees, fast delivery
2 large topped pizzas for $66. Very little pepperoni, lots and lots of cheese! Mushrooms? we didnt find any. Green peppers? Some for decoration. For $66, I would have expected better. As far as I am concerned, I will never order from Jacques-Cartier again. And to think that it s supposed to be a very good pizzeria. According to everyone who ate it with me this lunch, it was not worth the price. In addition, we asked for a family fry and utensils for 6 people and we received a small fry! We got about 4 fries per person. Not strong!!!!!!! In the photos, the pizzas look appetizing. See the photo of the pizza we received, it doesnt look like the photos on the restaurants website. Furthermore, I wrote to the site two weeks ago and the owner did not respond. It seems like he doesnt respond to negative comments, but he should!
Pizza was delicious, if you have a chance to try it go for it. The best ever!! Atmosphere is friendly, ,service is very efficient.
The one from Curé-Poirier in Longueuil is much better and more appetizing. But the hat decoration
Ill explain my first experience at Jacques Cartier Pizza... me and my family ordered 2 small.. a cheese pepperoni.. and a quebecoise (that means.. bacon pepperoni) to be sure to have pepperoni.. I asked for extra pepperoni on the 2 small ones.. (that means $6 extras) we clearly didnt get it.. because.. if there was extra.. that means.. no pepperoni at all at the base.. make no mistake.. there was only a single row of pepperoni. .really X-ray style.. I called to tell them.. and her. answers.. we put it.. I said... its good.. you can tell your boss that he made $6 with me.. and thats the last time he will make money with me.. Im really not a fan of como either.. I find that its really not worth paying $46 for 2 small.. when with the 2 for 1 you get the same thing for $26 I dont understand why you can get double at 2 for 1 (and they make money with you) and that at normal pizzerias you dont get better for your money I just dont like being robbed.. I pay for it.. at least put it on please.. $46 for 2 small.. please dont steal from me after thinking about it.. call the 2 for 1.. at least you get what you pay for and often better :) jacques cartier pizza.. you can go back to longueuil.. here you will not dethrone no one has stolen your customers :(
Good and not too expensive
Very good excellent pizza
Thank you Amélie and all of you for recovering the bad work of one person. I will order from you thanks to your good work and your good pizza thank you ;-))))
Courteous staff and fast service (for take-out). Delicious.
Very poorly served, not suitable for families with young children and no table service, when you go to the counter you are completely ignored... Ended up leaving without buying anything...
Awesome service and awesome pizza delicious super wooow.
It was very good.
Good pizza
Slow
Amazingly delicious and fries. Super friendly and welcoming staff, always smiling, makes you feel very welcomed. Very clean restaurant and good prices! There is even an outdoor terrace!
One of the good pizzaz on the south shore. Thank GOD cuz theres not a lot.
Good service and amazing taste!
Amazing service and great pizza.
The pizza is good. However, completely uneven. I ask for thin dough and I get thick dough. I ask for a topped pizza, and the pizza doesnt have any green chili or mushrooms. What is this circus? If you want a long life in Laprairie, youre going to have to improve.
The most expensive and disgusting pizza I have ever tasted
Very good submarines and lasagna!
Disservice
Don t order from this location My order took 1:45min, food was soaked and cold. Also missing my drinks which I was charged.
Excellent pizza and very good service
It was really awesome , I tried pizza in lots of cities around the world , this one is one of the best , which I will go again.
Good location, outdoors tables. Pizza is good, but a little expensive.
The pizza is simply delicious!
Cant wait to try there pizzas!
Im going to get a pizza special 2 medium 2 fries 1 coke. Usually I go to get it in Longeuil where I have always been at least satisfied. The special costs me almost $10 more than the other Jacques Cartier. I am told that the owner (Georgia) does not have the same prices because the restaurant is new. For a chain that doesnt even have the same price for restaurants, its still disappointing. In addition, the pizza was not cooked to perfection, the cheese was not even melted. Customer at least satisfied
Amazing Pizza
After waiting on the phone for over 5 minutes to place an order for pick up and bringing the pizza home, we were less than satisfied. The pizza was undercooked and not enjoyable. Weve had pizza from Jacques-Cartier in St-Hubert and its always been delicious. This locations pizza doesnt compare!
The person who says that in Longueuil the pizza for this restaurant was cheaper is not true the same order two 10pouce and 2 fries and a coke $31 while in Longueuil and 32.50 so you are cheaper at home
Pizza too expensive for the taste.
Amazing pizza for great price !
GREAT food at a great price from super staff!