Riverside Inn in Lake Cowichan

56 N Shore Dr, Lake Cowichan, BC V0R 2G0, Canada

★★★★☆
(332 reviews)
Categories: Hotel Bar Cafe Liquor store Pub Restaurant

About

Warm quarters in a relaxed hotel offering free Wi-Fi & parking, plus a restaurant, pub & lake views.

Website
riversideinnlakecowichan.com
Address
56 N Shore Dr, Lake Cowichan, BC V0R 2G0, Canada
Plus Code
RWGW+MX Lake Cowichan, British Columbia, Canada
Time Zone
America/Vancouver

Services

Photos

Reviews

3.9
★★★★☆
332 reviews

Most Mentioned

pub (30) beer (19) patio (14) renovated (13) burger (12) sleep (9) noise (8) window (7) job (5) cafe (5)
5 stars
150
4 stars
95
3 stars
37
2 stars
12
1 stars
38
★★★★★
November 30, 2024

Extremely satisfied stay! The location is convenient in the centre of town and close to food and services and even though the property is older, the rooms are clean and beds are the most comfortable I have ever slept in. Service - incredibly friendly and accommodating. Every employee we encountered in the hotel, pub and cafe were amazing. There was never a problem for them to drop everything to help us. We will be back!!

September 1, 2024

Fyi this is a very noisy location on the corner of what seems like the busiest intersection in town, next to the liquor store and the Tim Hortons guaranteeing late night and early morning traffic outside your windows. Do you like awaking to natural light like me? Well no such luck here as there are 5 bright street lights shining in your windows all night so it's bright as high noon all night. It's very disorienting because the bright light shines all around the curtains so you can't tell if it's day or night. On a more personal note, my husband and I attempted to enjoy a glass of wine during sunset in the unoccupied area of the hotel property patio. This part of the patio is fenced off from the other patio areas, is obviously unused and covered in cobwebs, so imagine our surprise when Julie from Riverside Inn Pub harassed us about breaking your unwritten rules regarding alcohol consumption and ordered us to dump our wine out, and then had the nerve to advise that we purchase new drinks from your bar. The only listed rule states no drinking alcohol in the lobby, (picture of Riverside's own sign included) but Julie repeatedly insisted no open containers were allowed thru the lobby or on the patio, except what was bought from her and acted like we should have known that. She repeatedly insisted that we dump our own wine and buy more from her bar, and that these rules were listed (they are not) and are in accordance with the local law (how many travelers you all see thru your hotel that are aware of all the local laws?). Overall horrible experience, rude staff, loud location, difficult to sleep with the noise and light issues, topped off with an emergency vehicle driving by with full sirens at 6am.

August 9, 2024

My 83 year old aunt stayed there last night. A man broke into her 2nd floor room in the middle of the night, using the fire stairs to come through the window. There was no staff on site, no one answered her calls and when she went to the cafe for help at 7 am - when the paperwork in the room said they opened - there was still no one in sight. A chef in the kitchen called for assistance. The police were contacted when it happened at 4:30 am and again when my aunt finally found an employee. A report was taken. Motel staff was not helpful or supportive and demanded she pay for the room because she couldn’t prove the man broke in! The police didn’t question that it happened since the fire stairs made access very easy. The most staff would offer was a 15% discount. THIS PLACE IS NOT SAFE AND THE STAFF DOESN’T CARE!!! Thank goodness my aunt is safe!!! How sad that they would take advantage of a scared older woman traveling alone.

★★★★★
August 1, 2024

Haven't tried the Inn, just the pub. I really enjoy the food there, this was my 10th or 11th time visiting while doing the loop from Victoria to Lake Cowichan, to Port Renfrew and then back through Sooke to Victoria again. Great location on the water, you can watch the river tubers float by when you are dining on the deck. Convenient location, plenty of parking, no hassles to get there and enjoy yourself. Excellent service every time so far.

★★★★★
July 14, 2024

Huge thank you to the wonderful staff. We had a sllight issue in our first room but they were quick to fix it and move us to another room. Highly recommended the balcony room, it's big, clean and has a beautiful view of the river.

July 11, 2024

Awful food, we won’t be back. I had a salad, $25 with 6 small pieces of chicken, less than a handful of peppers, onion, & corn. And then enough lettuce for an entire week for a person. Really not good value. I could have bought 3 large clamshells of lettuce from country grocer for less than this one salad cost. My partner had meatloaf, which he said tasted like pressed cardboard. Son had Mac & cheese which he said was tasteless. In all, we will save our money next time, having learned just how truly awful the Riverside inn is. A sandwich or a scrambled egg at home is loads better than this place. Instant oatmeal is better. The service was good, yet slow. Thanks for trying. Not a single good restaurant in this town.

★★★★
May 8, 2024

Good rating from me because management was kind and flexible, even letting us check-out late at no charge after a gravel ride fondo. On the other hand the place, which has been nicely renovated, could use more attention to detail. Our room's toilet had not been cleaned from previous occupants, and the bathtub drain was too slow, it needs to be unplugged or fixed. Overall I still recommend this hotel in Cowichan Lake.

★★★★★
November 22, 2019

The pub is definitely a local favorite. Their chicken caesar wraps and logger burger are always a hit. Prices are reasonable and the atmosphere is great. Sometimes the chicken gets pretty backed up and wait times can be a bit long, but the food is always worth it. Thanks for being open

★★★★★
October 22, 2024

Gerri was helpful and friendly, so nice to deal with..comfortable beds and clean. Breakfast at cafe was great.

★★★★
Local Guide
September 22, 2024

Simple basic food with a beautiful outdoor patio by the lake.

★★★★★
Local Guide
July 22, 2024

As of 2020, the best Caesar in town. Edit: As of 2023, still the best Caesar in town and good classic pub food. 2024 update: The Caesar was garnished even better this year, but unfortunately, they tampered with the Caesar gun or something because it was more watered down than in all the other years. On top of that, we were disappointed to see how the kitchen is skimping out and using chicken in their clubhouse. This was a little disappointing, to say the least. The Riverside holds deep sentimental value in our hearts, so it s a bummer when things change. They should stick with the classic pub food that made them great.

★★★★★
June 22, 2024

Just had lunch at the Riverside Inn. Had a fabulous salad and their West Coast Chicken Sandwich and was really impressed with the service and quality of food. It is a great place grab lunch or dinner and would recommend it.

★★★★★
Local Guide
June 22, 2024

Great pub, nice patio right on the river

★★★★★
Local Guide
April 22, 2024

Burger and a Beer on a Thursday night out with the ladies. The burger was delicious and our server was friendly and attentive,!

Local Guide
January 22, 2024

I stayed here over Christmas and had an abysmal stay. I expressed my concerns when we were finally able to get in touch with a staff member & have emailed and still have not been offered any resolution. My partner and I stayed at the riverside inn over Christmas. We are both extremely unhappy with our stay. We both phoned the hotel multiple times the day before Christmas eve and on Christmas eve to try and find out how late we could check in. It took someone until 5 pm Christmas eve to return the 2 voice-mail my partner and I had left. We get to our room at 9 pm and the window is open and the room is absolutely freezing. We had the heater set to 30 for the duration of our trip and the room did not warm up enough at any point. We had to lay towels on the bathroom floor just so we didnt have to endure the freezing tiles. Christmas day we came to grab something from our room and our key wouldnt open the front door. Luckily the beer store was open. The staff member was unable to help us until the end of her shift 20 mins later. We call the number on the front door of the hotel, and the gentleman told us to ask the beer store employee to give us another persons room key. We also mentioned the cold room and were offered no solutions. We went back to the beer store and the employee told us she couldnt just give us the other persons key and we had to wait for her to use her master key to let us in. Stood outside in the rain when we were supposed to be eating family dinner. We finally got into our room with the master key. Neither of our room keys would work. The lady finally gave us the other persons room key so we could at least get in the building. We had to use a towel to wedge our room door open to get back in later. On top of all of this because the room was so cold our towels never dried properly so we couldnt shower before we left the next morning. We also told the staff who were in the office before we left that we were unhappy and explained the above. Im extremely surprised that no one from your business has bothered to reach out or offer any form of explanation or apology. Its absurd that we spent 300 dollars for this awful stay. I get it that it was Christmas break but am shocked at how unprepared riverside inn was. Why did no one double check the keys were properly activated? Why is it that we didnt get an email a few days before our trip with some instructions? Why on earth would you not make sure the room was at least a decent temperature? Stick out some extra towels for the guests. This wasnt my first stay at your location as my in laws live around the corner. If this isnt rectified it will be my last stay.

★★★★★
Local Guide
January 22, 2024

Great food, great atmosphere and great service. I have been there many times, never disappointed.

★★★★
January 22, 2024

Good people and nice place

★★★★★
December 22, 2023

I called a week prior to our stay this past weekend and spoke with a very nice front office person, Gerry. She booked our room with 2 beds. This hotel although fairly old, had gone through a big renovation and the results are fantastic! The beds were very comfortable, large screen tv, digitized remote for ceiling fan and air, spacious modern bathroom and laundry service if needed. A couple things to be aware of. Gerry is in the front desk office from 9-5, so after 5:00, you can t ask for any assistance. We also found the wifi to be very slow, but this was not a big problem. We definitely recommend the Riverside Inn.

★★★★
December 22, 2023

Looks bleak on the outside, but hallways and rooms are neat. Renovated or well kept. Clean. Good beds. Spacious enough. Quiet. Well equipped coffe/tea maker, ice machine in hallway. Own parking place (free) Great cafe for breakfast in the mornings adjacent. Notice: no elevator.

★★★★★
December 22, 2023

Great stay! We came off a long wet snowy day on the bikes, great checkin, good bar and great prices! Definitely a good place to warm up. Appreciate the laundry in house!

★★★★★
Local Guide
December 22, 2023

The food was amazing and waitress awesome! Thank you for still making home made style food! Ill be back one day for sure

★★★★★
Local Guide
December 22, 2023

Good food

★★★★
Local Guide
December 22, 2023

Eleven of us arrived after biking from Port Renfrew and the staff immediately and happily got to work to seat us all quickly supplied the beers followed by great food. All done with smiles and good humour. Added so much to making our adventure such a memorable occasion. They have a great covered patio overlooking the Cowichan River (due to numbers, we were inside)

★★★★★
December 22, 2023

Awesome breakfast. Friendly service

★★★★★
December 22, 2023

Great Riverside location and patio....e had our own private patio area...pet friendly...and great pub food...hamburger nd fries are home made not.frozen nd grilled...was a great meal. Walkability: Downtown location

December 22, 2023

I BOOKED THIS HOTEL SO EXCITED ABOUT THE LOCATION AND RIVER ACESS - THAT WAS THE ONLY HIGHLIGHT - THE HOTEL LOBBY SMELLS LIKE FISH - WE CHECKED IN OUR BATHROOM WAS DIRTY AND THE CLEANING CLOTH WAS LEFT ON THE TOILET SEAT - SHOWER WAS DIRTY ALSO - I WAS CHARGED 2 X ON MY CREDIT CARD AND WHEN I CALLED TO INQUIRE THE LADY TOLD ME I HAD A CHARGE FOR SMOKING IN MY ROOM - THAT WAS A SHOCK TO ME AS WE DEFINITELY DID NOT SMOKE IN OUR ROOM- SHE TOLD ME THAT SHE PUT A NOTE ON MY DOOR - SHE DID NOT - OR DID NOT VERBALLY- TELL ME ANYTHING - WE WHERE OUT ALL DAY AND CAME BACK TO OUR ROOM AND WHERE ASLEEP BY 9PM - NO PARTY - NO NOISE - THIS HOTEL LACKED CUSTOMER SERVICE - CLEANLINESS - HOTEL WAS LOUD -AND WAS AN OVER ALL DISSAPIONTMENT ON ALL LEVELS - AT 229.00$ PER NITE ON A MONDAY RATE - I WILL NOT BE RETURNING.

★★★★★
Local Guide
December 22, 2023

Checked in at the liquor store next door, so I was wondering what I was getting into. The answer was a really nice hotel room. Lovely location on The river and the rooms were wonderfully decorated and clean. Loved my night there

★★★★
Local Guide
December 22, 2023

This is a very old hotel so our room was very small for 4 people. Safety: No elevator, so if you cant do stairs, not a good place to stay. Walkability: An excellent grocery store nearby is also a Tim Hortons. Food and drinks: We went to the pub for fish and chips. They were very good.

★★★★★
December 22, 2023

Lovely pint, delicious food and view, and great waitress !

★★★
Local Guide
December 22, 2023

Great location walking distance to many shops/restaurants. Convenient tube rentals across the street with access to private dock for launching down very slow river. Clean rooms, contemporary decor, current tech a/c unit & mini fridge, coffee counter, 1 Dbl + 1 Qn bed, 1/2 depth closet, table& chair, wall mtd TV, operable window, in a very tight fitting room. No space to leave any luggage open, but nice feeling room.

★★★★★
Local Guide
December 22, 2023

Nice and cozy

★★★★★
Local Guide
December 22, 2023

Stopped in on our way to a campground just to have some lunch. The food was amazing and they were willing to tweak everything to meet my dietary restrictions

★★★★★
Local Guide
December 22, 2023

Honestly a solid place to rest after a long bike ride. The rooms were clean, modern, and comfortable. The location was great, right next to the river and several stores. The pub was cute - love the terrace. I got a black bean burger (yay for veg options!) and local beer. In the morning we grabbed food at the cafe before heading off again on our bikes. The staff also made this place! Everyone went above and beyond to be chatty, friendly, helpful, and genuine. The only thing is youll want to arrive before 8 for an easier check in. Thanks for the great stay! My dad and I enjoyed our time on our bike tour of Vancouver Island!

★★★★
Local Guide
December 22, 2023

Nestled in the serene surroundings of Lake Cowichan, British Columbia, the Riverside Inn stands as a haven of satisfaction. My recent experience at this charming establishment has left me impressed and content. The picturesque setting lends an idyllic backdrop to the inn, and its welcoming ambiance is matched only by the warmth of the staff. From the moment of arrival, the attentive and accommodating service was evident. The staffs commitment to ensuring a comfortable stay was truly commendable. The Riverside Inns well-appointed rooms provided a sanctuary of comfort, allowing for a restful nights sleep after a day of exploration. What truly stood out was the inns dedication to preserving its historical charm while still offering modern amenities. This blend of old-world charm and contemporary convenience adds a unique flavor to the overall experience. The inns proximity to the tranquil shores of Lake Cowichan and its picturesque riverside location make it an ideal retreat for those seeking solace amidst natures beauty. In the realm of dining, the inns culinary offerings were a delightful surprise. The on-site restaurant boasted a diverse menu that catered to varying tastes. The locally inspired dishes were expertly prepared, elevating the dining experience to a memorable culinary journey. While every establishment has its minor imperfections, the Riverside Inns strengths far outweigh any fleeting shortcomings. As a relatively satisfied customer, I can wholeheartedly recommend this inn to fellow travelers in search of a serene and charming getaway. The Riverside Inn in Lake Cowichan is a testament to the harmonious blend of comfort, nature, and hospitality, leaving a lasting impression that calls for future returns.

★★★★★
Local Guide
December 22, 2023

Hey there! Just wanted to give a shout out to the amazing waitresses sheena, Danielle, Jennie and the rest of the crew at the Riverside in Lake Cowichan. Seriously, these ladies are top-notch! If you happen to be in the area, make sure to swing by the Riverside and let them know that Abe Lee sent you. Trust me, youre in for an incredible time!

★★★★★
Local Guide
December 22, 2023

quite a few good butts in the ashtrays Nearby activities: Right by liquor store Safety: No riff raff Walkability: The town is walking distances Noteworthy details: Really nice ashtrays many butts usually

★★★★★
Local Guide
December 22, 2023

5 stars

★★★★
December 22, 2022

Best wings! Servers are working hard and keeping it together! Well done in these challenging times.

★★★★★
Local Guide
December 22, 2022

Brisket eggs Benny was delicious.

★★
December 22, 2022

We had burgers, fries and salads here. Nothing special about it. The salad was wilty and the grape tomatoes looked like they were better suited for the compost. Waiter was pleasant though, but never mentioned the daily specials.

★★★★
Local Guide
December 22, 2022

Great food, fast service. Excellent French fries.

Local Guide
December 22, 2022

I only gave it a 1 start because the fries were great and they were receptive otherwise would have been a 0. Ordered a TURKEY clubhouse right from their menu online. Asked for multigrain bread and received brown bread. Called them up and they were nice but they stated that it isnt a TURKEY clubhouse (which is what we ordered and stated on their website) but a clubhouse that has roast beef and chicken in it. Very disappointed for a Valentines take out order. They werent even that busy. :(

★★★
Local Guide
December 22, 2022

Service was good. Food was ok. They got my order wrong.

★★★★★
Local Guide
December 22, 2022

Excellent food and really good service! :)

★★★★★
Local Guide
December 22, 2022

Excellent service and staff . Please support local businesses

★★★★
Local Guide
December 22, 2022

Surprisingly a very nice place, clean and comfortable rooms, friendly staff with a restaurant on site. Great location with everything in walking distance. The local Tims is across the street and the grocery store is a eight minute walk. Plenty of local parks walks within a ten minute walk.

December 22, 2022

They have horrible covid protocols they serve my father a beer and completely forget about my water it s only been ten minutes in and I already am not liking the place. before protocols where decent and the waiter was good at there job 10/10 before and now I m not a big fan

★★★
Local Guide
December 22, 2022

Went in for Sunday breakfast. The food was good but it took longer to cook than it did to eat. We were waiting 22 minutes from the time our order was placed until it arrived at the table

December 22, 2022

Rooms are OK, I was there for 2 nights on a work trip. The first night was fine, but the second night there was a party or something going on in the pub below. The music was unacceptably loud. Even with ear plugs in I was able to hear it and it kept me up until 11pm. It was a Wednesday night. For almost $250 a night Id at least expect it to be quiet. Checking in was alright, but checking out at 8:00am was not possible as there was no one at the front desk and no one at the pub as per the sign at the front desk.

December 22, 2022

This place is awful.. they charged me 18$ for 2 pancakes 2 eggs and 1 slice of bacon

★★★★★
Local Guide
December 22, 2022

Excellent food, service and prices!! Great views in good weather.

December 22, 2022

We found a hair in our food, was given a credit to use at at the resturant because the manager conviced us to take the credit because it was a fluke and the food is actually really food. We accepted because a hair is a simple mistake. Well, the next food we got was disgusting. I got the seafood alfredo and my clams were all underdone (unopened), and there was sand in some of the other shellfish, so it was inedible. They flipped the nachos upside down in the takeout box so all the toppings were stuck to the paper so we paid 15$ for a box of plain nachos. disgusting, bad kitchen and wait staff. Go to JVs or Jakes, they are delicious and always well cooked

★★★★
December 22, 2022

Very nice comfortable hotel. Only downside is the bar can be quite loud, difficult to sleep at night. Bar has great food and atmosphere, lots of kooky locals

★★★★★
Local Guide
December 22, 2022

This place is a hidden gem great customer service and the food was excellent. Cant wait to return

★★★★★
Local Guide
December 22, 2022

Great location, and the rooms were very clean and newer looking. Bed was very comfortable. The restaurant had excellent food and service. We were there for an event and the manager of the restaurant was just lovely, making sure staff were organized and everything ran smoothly. I cannot recommend this place enough!

December 22, 2022

Well I live here and

Local Guide
December 22, 2022

Possibly one of the worst meals ever lol

★★★★★
December 22, 2022

Great place and better people

December 22, 2022

Gross! Absolutely no food quality. Unexperienced bartender. Local hangout, rude and obnoxious locals. Ordered appetizers, which for a local pub I can understand lowering the standards a bit. (uploaded a pic of their nachos) but this a total disregard for bar food. Bartender cant poor a pint of beer without pouring the head out at least 5 times per pint before finally waiting for the rest to settle. Unfortunately, there arent many options here, but do what you can to avoid this. I warned you!

★★★
Local Guide
December 22, 2022

Helpful friendly staff. Rooms are nicely renovated with comfortable beds and soaker tubs. The riverside view is actually a view across a flat, black rooftop with a glimpse of the river beyond. Apparently only two balcony river view rooms exist. Disappointing as we paid for a river view. Rather pricey considering this style of hotel.

★★★★
Local Guide
December 22, 2022

Lunch in bar and then breakfast the next day. Portions generous and food tasty. Beer cold!

★★★★★
December 22, 2022

The location beside the river is lovely at anytime of year. Nice size dining area with lage bar and pool tables. Good to bring your family or a night out for live music. The employees are friendly and attentive. The food is EXCELLENT! Every dish that came out looked delicious and got rave reviews from my guests. I ll definetly bring more friends here when I come to visit family! Love it!!

★★★★★
December 22, 2022

Those were the best nachos and most amazing service I ve had in months. Than you Wilma

★★★★
Local Guide
December 22, 2021

Nice clean place. Seems new inside.

★★★★
Local Guide
December 22, 2021

Nice little place

December 22, 2021

wait staff was pathetic they take a liquor order return to bar check cell phones chat up th people around the area your order never arrives wait for a while finally get up and walk out (i dont think i need to beg for my beer its my money i am spending) today was the 5th time in the last 30 days that i have got up and left.Well its the last time i will try and get a beer there

★★★★★
Local Guide
December 22, 2021

Amazing rooms

★★★★
Local Guide
December 22, 2021

Great outside deck lots of seating

★★
December 22, 2021

Needs better heaters outside i know its patio service now but it was cold out

★★★★
December 22, 2021

Bobbie, our waitress, was the best. Even short staff she worked her magic to make our patio dinner experience exceptional. Thank you Bobbie! 5 star review for you. We will be back because of you and the two gigantic patios!!!!

★★★
December 22, 2021

Good service but food so so

★★★★
Local Guide
December 22, 2021

This was a great place to spend the night. Great bed and amenities in the room. Was quite satisfied with my stay here. Would definitely come back.

December 22, 2021

WHO DOESNT ANSWER THEIR BUSINESS PHONE

★★★★★
Local Guide
December 22, 2021

Excellent fish & chips. Huge portions. Delicious.

★★★★
Local Guide
December 22, 2021

I rate this place four star for cleanliness, comfort, and style. The only reason I rate it so highly is that Im deaf in one ear so was able to sleep through the noise. Unfortunately, my wife, who is not so afflicted, hardly slept so would rate it a two. In addition to traffic, there was slamming doors and ongoing footsteps on the wooden stairs outside the door. If you do stay here, bring earplugs and maybe an eyeshade and youll be fine.

★★★★★
Local Guide
December 22, 2021

Very good service. Nice location and atmosphere. Food was good.

★★★★★
December 22, 2021

Great service. Great view.. really nice inside and out

★★★★
December 22, 2021

The wings are really good but somebody needs to show the cooks what a hot wing is because they dont seem to know. The fish and chips were surprisingly good, much better than Jakes soggy offerings. The pub is nice and the staff friendly. We used to be regulars at Jakes but are going to be going to the riverside more often since the food is good and they dont close just when you feel like going out.

★★★★★
Local Guide
December 22, 2021

Great food great fun

★★★★
Local Guide
December 22, 2021

Food was great

★★★★
Local Guide
December 22, 2021

Clean, comfortable, and affordable. If you come to visit Cowichan area, this will certainly be a good choice. The rooms and adequately equipped with the mini-fridge, coffee maker, and most importantly AC. It is conveniently located at the heart of Lake Cowichan and the lake in question is actually just across the street. Easy enough to head over for a dip. The restaurant can be a bit of hit and miss. I cant say the food was stellar but it wasnt terrible. Based on the reviews before mine, others seemed to have enjoyed it so I cant form a generalizing judgement based on my one dining experience. Have a read and form your own opinion.

★★★★
December 22, 2021

Great food and service.

★★
Local Guide
December 22, 2021

Service was very slow. Ordered River Rocks from the menu, not at all how they were prepared before, wanted medallions, not potato skins. Also left out the green onions and ranch which is on the menu. Flavorless. Wont be back.

★★★★
Local Guide
December 22, 2021

Cannot speak to the hotel, but the bar was good. Different beer on tap (nothing nonalcoholic, but a decent selection of local options) staff were helpful. Service was decent. A little more rough around the edges than Jakes on the Lake - which we like. Food prices are reasonable and food was solid pub food. Well be back :)

★★★★★
Local Guide
December 22, 2021

Great food and service

★★★
Local Guide
December 22, 2021

The patio view of the river is amazing.

★★★
December 22, 2021

Clean quiet nice sppt

December 22, 2021

So not happy with the service that I got today. Went with two of my friends and their two kids, ordered three items to eat and one was to go. The to go item was it our table before our food. We waited over an hour for nachos and then another twenty minutes for a ceasar salad with chicken, the salad was wilted and soggy and not enjoyable at all. So sad as they use to be very good and a place we ate at often.

December 22, 2021

Dont stay here if you are planning to sleep. Im sitting in my room listening to 90s hip hop at full volume at 1am complete with f and n words. I presume it is coming from the pub. Staying in a hotel with a pub attached, one expects some noise, but this is far beyond what is reasonable. Its a shame, because the room is actually very nice, clean, and comfortable. The owners response below is not accurate. I went down and checked. The pub was closed but the music was originating from there.

★★★★★
December 22, 2021

I booked through Hotel.com and called to the Inn to let them know Id be staying with my two kids for 3 nights. I was hoping they could put us in a roomy room so we could all fit. The staff went over and above by getting us a beautiful room that fit us comfortably, and making sure our stay was comfortable with their kind hospitality. Even though the Inn is most known for the liquor store and pub, the staff were so wonderfully accommodating for our little family. The dock was the biggest highlight, steps from our room and we were on and in the lake. Ive already recommended the Inn to a number of people. I hope to stay again when we visit Cowichan. Thank you to the staff and especially Chelsea <3

★★★★★
Local Guide
December 22, 2021

Great place! Great Location! Great Pub! Great Food! Just kinda Great!!

★★★★★
Local Guide
December 22, 2021

This place is amazing. The best service and burgers ever.

★★★★★
Local Guide
December 22, 2021

The fish and chips were insane. Huge portion s

December 22, 2021

I made 2 take out orders recently first time they left me on hold for 15 minutes and hung up. They also got my order wrong both times I ordered. The online menu is out of date and they didnt have some items that were listed. Worst of all I got food poisoning after. I dont recommend.

★★★★
Local Guide
December 22, 2021

Fine hotel

★★★★★
December 22, 2021

Delicious lunch today! We will definitely go back! I had the Thai Chicken Salad(nice spice!) and my husband had the Burger with fries. Fresh food! Server was very friendly!

★★★★
December 22, 2021

Amazing fish n chip Monday. Huge servings

★★★★★
December 22, 2021

My partner and I both loved this hotel. It was very clean, very affordable, and incredibly cozy. Highly recommended!

★★★★★
Local Guide
December 22, 2021

Really good food, we came from France and we re blown away by the burgers and fish. The chips are great too. Also the service was a really kind polite and obliging lady. Great success!

★★★★★
Local Guide
December 22, 2021

We were at the Riverside Cafe, just had coffee and dessert, the dessert was amazing, will definitely be back again, just loved it. The staff was friendly and the place was extremely clean, overall a great experience.

★★
December 22, 2020

To be fair the early bird breakfast was Luke warm, the has browns I could not eat the eggs where just OK. This was during the Christmas holidays and they had many group celebrating the night before. I would recommend this place but be particular with your ordering as it isnt consistent, and no matter what price you pay it should be at least a hot meal.

December 22, 2020

Food was very poor and took for ever and the service was very mediocre.

★★★★★
Local Guide
December 22, 2020

Our server Jenna was really great and the food was really nice and fresh. Nutty salad was great and the New York steak sandwich was cooked perfectly. Highly recommended. Thank you!

★★★★
Local Guide
December 22, 2020

Waitresses are always quirky and reliably good at their jobs. Food has been great every time. Never had breakfast there though

★★★
Local Guide
December 22, 2020

The food here is hit or miss but the staff is nice and the drinks are cold

★★★★★
December 22, 2020

Staff. was awesome the music was great and our. Room was perfect. Had a wonderful time. We highly recommend going to this gem of a hotel

★★★★
December 22, 2020

Always good food always good fun

★★★★★
December 22, 2020

Great food and good music !

★★★★★
December 22, 2020

It is a super great hotel with amazing service. One of my best experience in travelling. Super nice staff and food!

★★★★★
Local Guide
December 22, 2020

Great spot awesome people and good beer

★★★★★
December 22, 2020

The room was beautiful with everything we needed and more. Very comfortable and loved the decor!! The location was perfect with everything nearby! Food was delicious & we had a great time! Check it out! I know we will go back!

★★★★★
Local Guide
December 22, 2020

Very good food and service with all COVID-19 protocols in place.

★★★★★
December 22, 2020

Jenna was busy but polite, friendly and had hustle. The food was excellent and the service matched. Highly recommend.

★★★★★
Local Guide
December 22, 2020

Can see the tubers going down Cowichan , Ive never been :(

★★★★
Local Guide
December 22, 2020

Location map s great but above the pub so expect noise in your room! All is basically brand new so feel nice Views are great and walking distance to food and stores River is right there Rooms : 5/5 |

★★★★★
December 22, 2020

The most comfortable bed! I loved my stay here! Also the location is very ideal. This hotel is walking distance to my favourite pizza place and it is right on the river! Very helpful staff! I would definitely stay here again!

★★★
Local Guide
December 22, 2020

Nice setting for a drink or too.

★★★★
Local Guide
December 22, 2020

Clean, modern rooms. Central to town and river. Pleasant staff. All round good place.

★★★★
Local Guide
December 22, 2020

Receptionist Check-in and daily service, fantastic! Always friendly and very efficient. Bar host serving Saturday night was bubbly, fun and provided exceptional service - Bahama Mamas were awesome!. Family Suite was great with exception to view of the rooftop, downstairs noise from a door slamming possibly from kitchen chiller or service doors plus vent outside the suite windows kept us up most of both nights. We will definitely be back but, we will book early for a room with a balcony and view next time!

Local Guide
December 22, 2020

Worst service Ive ever received in my life. Waited over an hour to just leave before we got our food. Waited 45 minutes for the waitress to tell us our meals are being prepared. Than went up to get update and they had no info. Huge lack of communication between waitresses and the kitchen. Meanwhile a table across from us was getting liquor served non-stop DO NOT GO HERE FOR FOOD.

★★★
December 22, 2020

Food was very slow, cold and wrong

★★★★★
December 22, 2020

Beautiful room. Very clean and quiet. Friendly staff.

★★★★★
Local Guide
December 22, 2020

Such a sweet spot! The food is awesome too and real friendly vibe

★★★★★
Local Guide
December 22, 2020

I had absolutely amazing food, the wrap was amazing and the fries salty. And the drink I had, a long island ice tea, was mixed very nicely. The service was great and the servers funny and personable and the option of indoor or outdoor seating. I highly recommend going here, especially in the summer.

★★★★
Local Guide
December 22, 2020

Decent food, nice old school pub

★★★★★
Local Guide
December 22, 2020

Lovely heritage inn with comfortable air-conditioned rooms and splendid river views. A most enjoyable rest stop.

★★★★
Local Guide
December 22, 2020

Nice place, good view, good prices. Friendly service.

★★★★★
December 22, 2020

Perfect spot! Katie at the front desk is amazing! Awesome location - jump off the dock right on their property into the beautiful Cowichan River. Restaurant/pubs food is delicious. Try the clubhouse, mmm! $3 Riesling - umm OK! We will be back!

★★★★
December 22, 2020

Looks really nice, friendly service. Food wasnt great though.

December 22, 2020

I love coming here, but lately the service has dropped to unbelievably bad levels. The two new male servers are slow. I waited 15 min for a beer while they stood around, it wasnt even busy. The new GM is a joke, all she does is sit around and drink, doing nothings to help the situation while the male servers stand around. Hopefully the owners see this and make changes to the management

★★★★★
December 22, 2020

Food was amazing and the service top notch.

★★★★★
December 22, 2020

Nicely renovated and good location!

★★★
Local Guide
December 22, 2020

The room was very clean and nice, very spacious. Modern looks. Front desk tho closes quite early and also open late. There is a pub right beside it so you can grab a quick bite if you would like. No elevators tho, so if you have larger luggage it might be tough to get to your room.

★★★★★
Local Guide
December 22, 2020

Beautiful accommodations and great staff, I recommended the wings at the bar. Cant wait to visit again!

★★★
December 22, 2020

Nice rooms clean but no restaurant it has a bar that serves food and great to view of river also good location easy to find

★★★★★
December 22, 2020

Great place to stay! All updated rooms and right on river.

December 22, 2020

Our room was great! Unfortunately thats were the good times ended. The food and service at the pub was among some of the worst Ive received in my 7 years of being in Canada. Vivian was more interested in serving the gents at the bar then serving us. My beer arrived with a slip of paper inside? My order of ribs were tough and tasted store bought, the potato skins were not crispy. After all of this she gave us the wrong bill. My wife had to walk to the bar in order to pay as the waitress was chatting with the guys again. Will not be returning!

★★★★★
December 22, 2019

Clean and very quiet the night we stayed staff were all very pleasant and helpful

★★★★★
Local Guide
December 22, 2019

Great place

★★★
Local Guide
December 22, 2019

Ive had better more friendlier service elsewhere

★★★★
December 22, 2019

Pleasant breakfast experience.

★★★★
Local Guide
December 22, 2019

Nice

★★★★
December 22, 2019

Very good and inexpensive too

★★★★
December 22, 2019

Good

★★★★
Local Guide
December 22, 2019

Had a burger. It was pretty good.

★★★
Local Guide
December 22, 2019

We like the Riverside Inn but if you are older or have children or need to get up early might not be the place for you . You can here the band as if they are in your room , we were there when they had a ZZ Top cover band . They were good but not for sleeping to lol. Be prepared to carry your luggage up a steep flight of stairs with no help . There are 4 coat hooks to hang your cloths and no ware to put anything else so you are living out of your suitcase . The food is very good , good portions ,great prices but if you are looking for breakfast bepreparex to wait , they say they open at 9am but they open when they are ready lol

★★★★
December 22, 2019

well-mannered staff, great location with a water front view. the continental breakfast in the lobby the morning after staying here always leaves me with a smile and a full stomach. i come here to have sex with my friends wife ojnly problem is no toilrt paper so had to use drapes and sink don t work

★★★★★
Local Guide
December 22, 2019

Beautiful little place! Nice and clean, very sound proof room and at a reasonable price. We were above a bar but with the window closed youd never know it, completely silent. We had a queen bed, everything was brand new. Very cozy and comfortable!

★★★★★
Local Guide
December 22, 2019

Had a good time here. Had a beef dip for supper it was amazing the waitress was very friendly and my are evening a great experience

★★★★★
Local Guide
December 22, 2019

Great Food Great Drinks Great Environment

★★★★
Local Guide
December 22, 2019

Great place

★★★★
Local Guide
December 22, 2019

Taco Thursday, with halibut. Cant beat that

December 22, 2019

Not inviting and food so-so

★★★★★
December 22, 2019

Very clean rooms, staff was very helpful. Great little spot with easy access to everything.

★★★★
Local Guide
December 22, 2019

Friendly staff very clean nice place

★★
December 22, 2019

Our breakfast took 45 minutes to arrive, eggs were raw. They didn t even give us cutlery, we asked and they didn t bother bringing any. Only reason I give it 2 stars instead of 1 is the view from the patio is nice.

★★★★★
Local Guide
December 22, 2019

Great service

★★★★★
Local Guide
December 22, 2019

Very professional awesome job i recommend 100%

★★★
December 22, 2019

Too expensive and food was a bit overcooked

★★★★
December 22, 2019

Great location and outstanding staff

Local Guide
December 22, 2019

This is for the PUB.. not the INN. Most of these reviews are confused. Atrocious. Avoid at all costs. How does this place survive given the size of the town? Just walk across the street to the Cow Cafe for a superior experience. It starts with the bizarre segmentation that forbids children in most sections including the appealing outside Riverview area and ends with an appalling lack.of attention from wait staff. I ordered.. waited 25 min .. asked whats was happening to be told were cooking for the whole pub (it was half empty and those sat there were already eating).. waited 5 more minutes and walked out. Subsequent conversation around town confirm that this place is regarded as a dive and affirms the reason why this place was half empty when Jakes had a one hour wait for dinner.

★★★
Local Guide
December 22, 2019

Decent local inn

★★★★
December 22, 2019

Food and service were great. Sat on the outdoor patio and watched the tubers go by in the river

★★★
Local Guide
December 22, 2019

Good cover bands on Saturday nights 8-12 pm.

★★★★★
December 22, 2019

Hi I just want to say how much we enjoyed our meal with you recently. All our food was delicious and our waitress Jenna did a sterling job serving us and seemingly the rest of the diners as well. Regards Terence Meredith Sent from my iPhone

★★★★★
Local Guide
December 22, 2019

Came for breakfast with a big appetite and it didnt disappoint. Server was nice.

★★★★
Local Guide
December 22, 2019

great restaurant, did not stay in the hotel

★★★★
December 22, 2019

Great lunch at the old riverside! And someone paid for it too!! Thank You whoever you were!!

★★★★★
December 22, 2019

Great atmosphere and people

★★★★★
Local Guide
December 22, 2019

The service and what we did have for food was really good

★★★★
Local Guide
December 22, 2019

Great cooks awesome food and nice staff

★★★★★
Local Guide
December 22, 2019

Extremely good food! Just dont bother the locals inside, they arent used to visitors apparently.

★★★★
Local Guide
December 22, 2019

Great service good food and youre sitting right by the river and you can go tubing

★★★★★
Local Guide
December 22, 2019

Welcoming good service

★★★★
Local Guide
December 22, 2019

Very nice rooms. Great food in bar / restaurant.

★★
December 22, 2019

Terrible service!

★★★★★
December 22, 2019

Great place to be at in Lake Cowichan

★★★★★
December 22, 2019

first time there I had dinner in the pub, I can not say enough good things about it. Service was outstanding, very personable and friendly ,wait staff made excellent recommendations. when you go make sure to try the balsamic salad dressing. This is going to be a steady thing for my wife and I.

★★★★★
Local Guide
December 22, 2019

Booya!

★★★★★
Local Guide
December 22, 2019

Sheena is absolutely amazing.

★★★
December 22, 2019

service can be quite slow at times. the women behind the counter tend to cater to their regular customers more than others, and change the music constantly as a result. i had a meal there and i didnt hear a single song complete because they kept skipping or switching songs to appease the small number of regulars. i enjoy eating here and having a beer to watch the game, but it would prefer if all customers were given the same level of service. i do understand the importance of making sure regular customers are happy. however, when i order a meal and the server has to triple check what i ordered because she was busy chatting with other customers, it feels as though youre not being taken seriously. great atmosphere for the most part and definitely still want to continue going

★★★★★
Local Guide
December 22, 2019

Love the Old logging pics and town history inside

★★★★
December 22, 2018

I stopped for a snack and got an awesome feed. Staff was great. Food was great. Atmosphere was worth the stop. Riverrocks are going to be my order next time#:) 4.5 out of 5.

★★★★★
December 22, 2018

Great food good service

★★★★
Local Guide
December 22, 2018

Fantastic food. Have keno there.

★★★
Local Guide
December 22, 2018

Great place. Good service