Big Wheel Burger - LANGFORD in Langford

Stoked on big wheel. Always great. I messed my order up and they fixed it right away. Best!

Terrible service took 25 min for burgers when they where training other and skip before making the customers food never going back also found hair in my food

Received a raw burger and without much of an apology

Some tasty burgers

I tried the poutine and was sooo disappointed. Gravy was luke warm and had no flavor at all. Fries were mushy. Very over priced. Staff are nice enough but the woman at cash had the longest fake nails ever. Many restaurants do not allow this as they are extremely unsanitary. Hopefully she is just on cash. I have updated my review. I have given this restaurant a second chance. There have been significant improvements. Food is mich tastier now. There have been a couple of times they have forgotten items for my take out orders. I spoke with the manager and I was fairly compensated. Keep up the good work.

I had a buger. It was good ....however... I asked for bacon, and it was hard, had no tastes and had clear parts like plastic??

The double cheese burger tasted tasteless. Cook street dominates every Big Wheel if you want a tasty double cheese burger. Edit: Langfords burgers are now on par with cook street. Soo tasty.

My favourite big wheel burger location. The service is amazing.

Food is ok if warm, prices are way too high. Once and done for me.

Love Bug Wheel, as good as Five Guys and on the island!

Great food

Expensive and no meal options. fries and drink are added charges that make the same size orders costing way more the competitors.

One of my fav burgers in town, Irene s bun is really good

Im from Ottawa, my wife is from Quebec: this is real poutine. Its got actual cheese curds. Try it, its great.

Went here with part of my family and it was fantastic. Grea service and amazing food. Big Wheel in Nanaimo is the only other one I have been to and same quality with the same great service. Keep it up BWB

The place was clean, the staff was very friendly and the food came out fast. It was unfortunate that about half my order came out half hot and half cold. Im not sure if they just batched cook too much and decided to give us the leftovers. It was strange to eat a hamburger with a cold bun and grill marks. It was also weird to get super crisp and hot onion rings along with stone cold fries. I did see another table have a similar problem. We didnt bother to ask them to reheat it, seeing they already had a rush of people. Points for the sustainable initiative, but otherwise, i wouldnt be back for the food.

I have eaten here several times, but hadnt taken the time to evaluate it. I love the cheese burguer with bacon, the quality of the products is great, the fries so good, crunchy, and tasty. Ive eaten in hamburgers in several places in other countries, for me this is the best hamburguer so far.

Food is great and would highly recommend!

Only reason Im not giving 5 stars is because I think $45 is a bit steep for 2 burgers, 2 fries & a milk shake. While all were delicious, I think the price is a bit steep. $35 would have been a more acceptable price... Burger was delicious - patty tasted and looked homemade, which I loved, and their burger sauce was good. Fries were a 10/10. Milkshake was good. I got strawberry - it wasnt overly sweet but wasnt bland. Perfect consistency with real pieces of strawberry. The music was good (I hate going somewhere with music aimed at once a certain age group or a suoer specific genre) and the cook singing & whistling along set a casual and friendly atmosphere. I really liked this place! EDIT after business reply: If I ever go back to Victoria Ill def go back to you!!

I have always had a positive experience at this location since theyve opened. Good crew and management

Had the feature burger which had a onion ring on it. Really great, nice premises and great staff. I dont like the cardboard plates the sides come in, they tend to disintegrate under the poutine gravy.

We were delivered some yummy delicious cheeseburgers in record time today!! The burgers are darn good here and we highly recommend!!

Best burger in Langford

The food was mediocre at best. The cost was incredibly steep.

If you dont eat a Big Wheel burger, you will live with disappointment the rest of your life. Big Wheel is a big deal!

Delicious high quality burgers! The double cheese is my go to. Its also amazing that they are socially responsible with the meat they serve and they are conscious of the carbon footprint associated with their food.

There was a hair in my granddaughters burger. She didnt eat it. She stopped me from complaining. I found my burger patty flavorless. $30.00 wasted...

A Subway like atmosphere (and I think it actually used to be one). Burger was pretty good as it is a real burger patty not frozen but very cost prohibitive for return visits! Over $35 for two burgers and the Parmesan fries (which were dry and Parmesan cheese made them drier especially without anything to adhere the cheese to the fries).

Really good food with happy environment.The girl in evening was so nice and welcoming,definitely will go next time.

The worst most expensive burger Ive ever had. The coating was not cooked well. It had way to much sauce on it making the bun mush. The bacon was almost raw on the other persons burger

Love this place Dietary restrictions: Gluten free options are so good!!! Highly recommended Food : 5/5 |

Very nice place

I shouldnt be shocked at the price of a fast food burger, but this happens all the time now... Which ultimately began the question: When does the burger justify the higher price? In this case, theres not much difference between the atmosphere of Big Wheel Burger and a thousand other fast food franchises... But the burger tasted really good! Thanks for a great meal guys!

Food is extremely mid for the price. Nothing special about the burger.

The good reviews must be fake. Absolutely pathetic burgers. One little pickle. A tomato the size of a loonie. Burned patty. McDonald s is better. Just disgusting.

I decided to take someones recommendation and try this place. Basic menu selection and the burger I did get was overly sauced and greasy. I dont often not finish a meal but I couldnt, then went somewhere else. I was disappointed. the pro I have is the staff was fine and the beer was cheap for a restaurant Food

Attention management: Ive been several times to various locations including this one however I was BLOWN AWAY on my visit today at 4pm on Jan 16 2024. Currently expecting a baby and this was my third visit over the last week or so because Ive just been craving cheeseburgers and the cooking technique on the burger on this visit was phenomenal. I checked with my partner to see if I was biased because of my cravings and he confirmed it was an exquisitely cooked burger - he wanted to go back for another! PLEASE have the cook that was working that shift train the rest of the staff. The caramelization on the patty was beautiful, I enjoyed every bite and this burger has only made my burger cravings stronger. In the past, Ive always needed to open the burger and season it with salt myself because I do tend to find the patties under seasoned, but not the case this time. I hope that cook gives a seminar on burger making so that the rest of Victorias burger joints can skill up. Very impressed. Please let me know roughly what days I can come back to have a burger made by the Tuesday afternoon burger maestro.

6.7 out of 5 stars

Always enjoy the food. Really enjoy the monthly features, theres always something new. Dietary restrictions: They have a dedicated gluten free section where our GF is prepared. Theyre very conscious and knowledgeable.

Excellent burgers and fries friendliest staff I ve seen in a long while

Best burgers in Langford by a long shot-wouldn t bother going anywhere else!

Finally opened in Langford, can t believe it. Best Burger in Victoria ((:

The burger was tasty but I got a mini public dress-down by a lil drill Sargent for not knowing to check in to pick up my online order. They were busy, their app said my order was not yet ready, they were calling out orders when orders were ready, and it was my first time. Why would I know to queue for an online order? You want out of the queue so others can place their orders! Lil drill Sargent gave me a free burger but you want to be treated with respect and pay for your food. Hopefully they sort out their bunched-up entrance, queue and customer order communication soon because it s good food.

Very tasty burgers and good milkshakes too! Very happy Big Wheel is in Langford now!

We are sad that you give a very poor customer experince. You do not have food safe. We waited to get our order in. While sitting waiting on foods we saw you handle cash, do garbages, touched foods on the grill, picked up more items from the fridge and lastly went to the washroom without changing your gloves. Not food safe.

The best burger I have had in ages, still thinking about it a few days later. Went well with the Phillips Cola I bought with it.

The place was very busy Friday night but the staff was on top of it and everyone in our group of three, was very impressed . With the food and service

Was excited to try this but not impressed. I had a cheeseburger. The bun was tasty and soft and the burger sauce was good, but those are the only foods I could taste. The meat had no flavour or juicy quality and was thin and slightly overcooked.

Was excited to try out the new burger spot in Langford considering all of the hype. Went on 2 separate occasions and the food sucked both times, not to mention it s overpriced. First time I went I had a cheeseburger, patty had no flavour or seasoning, sauce all over the bag and bun, very bland for $11.98. Second time I went I had the crispy chicken burger, the crispy chicken had the same properties as a soggy microwaved chicken strip, and again, very bland especially for $14.91. Disappointed to say the least, save your money and choose somewhere else to eat.

Okay so the food is good. I prefer fat burger to be honest but the 33 for a burger poutine and a pop by the time you add the tip in is getting a little bit insane. For the price of getting a meal here I would rather just go to a sit down place. The price has turned me off.

Staff were very nice, and food is always great. Manager came over to see how things were while also trying to train new staff. A great addition to Langford.

Ordered their feature burger. A triple burger with bacon and blue cheese. After what seemed like forever we got our meal, which included cold fries and a single burger with bacon and blue cheese. The burgers were just O.K. Their answer to the mistake was to eat what we had and they would make a new burger the way the menu says it comes. my wife just asked to credit us the difference. They said we could give the new burger away to someone. Not impressed with the food or the service.

Ordered the black bean veggie burger for takeout. When I got home, I realized the burger had an entire large hair INSIDE their in house made veggie pattie. I wasnt able to find the number for the langford location, so I called the esquimalt location, and he advised me I would get a call back with credit information, no call back and this was a week ago. So now im leaving a review...

The cheese burgers and fries are always tasty from Big Wheel. One of my favorite burger joints for sure! Parking: Plenty of parking across from winners, marks and sportchek and the superstore.

Try the poutine!

Honestly great service the staff are very helpful and polite. The crispy chicken burger was amazing I ve gotten it twice so far gonna be my go to item now.

The food is very good, expensive but worth it. also the gluten free buns are great with still being just as good as a normal bun

Great to have a big wheel in Langford! Excellent burger and friendly service

I love this place!!! tasty food and a wonderful company for the environment and community:) Vegetarian options: 2 veggie burgers can both be made vegan Dietary restrictions: they are very inclusive of celiac, dairy free and all allergies! Kid-friendliness: kids meals colouring sheets and a family environment!

LOVE THIS PLACE! best burgers in town by a long shot. incredible staff as well. 10/10

Loved the experience I had with this new location ~ burger and fries were top notch as always,

These guys do a great job. Always fresh, with quality ingredients. They have cool specials, fair prices, are family friendly and have nice staff. They are a step up from your typical burger spot. Dont drag your feet, get it while its hot!

Amazing addition to Langford. Delicious food and friendly staff!! Vegetarian options: Chickpea burger is delicious

I dont understand how anyone can complain about restaurant prices these days. Do you even buy groceries? Nice to have a fast food option that cares about what theyre buying and what theyre serving and the community they are serving! Kudos. My burger craving go to.

Yummy food and friendly staff! Happy to have a Big Wheel Birger in my neighbourhood. Dietary restrictions: Gluten free options

Ive been to the other Big Wheel locations many times and everything was usually fine but I tried this location the 3rd day after opening and was a bit disappointed. Im celiac and made sure to let them know on my online order but when I wanted to confirm with the front staff if my order was indeed gluten free they werent sure if it was so I had to ask the cook who said it was after looking inside the bag. I know people are learning but food safe and allergies should be taken super seriously and marked on the outside of the bag. Unfortunately I did feel a bit sick the next day but of course I cant confirm if it was cross contamination from this place or not. Just makes me feel uneasy if Id ever eat there again. The burger patty is also very plain, crumbly and doesnt have much seasoning. But all locations have this issue and the recipe hasnt changed in a while. Also when I asked for ketchup to go they didnt have any ready and looked confused on what to do. All other locations have ketchup ready in containers when I went.

So happy they opened a big wheel in Langford. Great staff, great burgers! Go get some!

aren t we happy it s not the food truck?!

Love big wheel greate food, greate place and greate people.

A tasty burger for sure.

Great burgers and excellent excellent service

The cashier was so friendly with all customers, food was excellent and priced fairly for the size and very tasty!

One of the best cheese burger s I ve had ever. Don t be fooled into thinking you need anything more elaborate. Simple ingredient list means you can t hide anything. Good quality ingredients sourced locally and with sustainability being a major focus. What s not to like? Can t recommend Big Wheel Burger enough!

Not as good as their other locations. Burger was pretty bland

Delicious burger, a different change from the fast food chains

Great burgers, lady on the phone and in person was super friendly.

The best burger

Super long wait for subpar burgers.

The frutloops shake is not what I expected. Its actually an alternative of the cereal, flavorless, I thought they would make like a milk of frutloops and them iced or blend with ice, but the burgers are really good.

My partner and I used to come at least once a week for a chickpea burger (we were hooked). We tried 3 different times to come to the new Colwood location and each time we were met with horrendous customer service. I cant stress enough how bad it was on every single occasion. Very rude, careless staff. We havent been back and wont be.

The staff are always so nice here & amazing burgers.

Great quality food Prices too high for the quantity Food

Probably the best burger Ive had across the country. Service was kind, and food was pretty quick, despite them being incredibly busy.

Not at all worth what we paid

Incredible burgers! Clean establishment.Super happy people

I absolutely cannot overstate how lovely the staff are at this location. Every other Big Wheel spot has been perfectly fine, but the Langford location /specifically/ is my favourite. Despite how crazy busy the poor folks here always seem, the service is fantastic. I didnt get their name, but a younger person with dark hair helped resolve a little issue I had with an order I placed tonight, and it made my day. Infectious smiles and bangin burgs, bro! <3

Best hamburgers in Langford.

Very disappointed -- standard here seems lower than other Big Wheel locations. Spicy fries seemed like normal fries, fried onions looked like a mistakenly added topping... And ultimately, the burgers dont compare to what Ive had from either Saanich or Esquimalt locations. To his credit, the manager tried to make it right (offered free fries on our next order), but it fell a bit too short.

Waaaay better atmosphere at this location & Esquimalt, than the one by uptown. Friendly, personable, funny, tidy, knowledgeable of their menu!

Great food, decent portion but $$$$ mucho deniro.

Amazing burgs and fries! friendly service for sure. indoor seating is kinda cramped but nice to have the couple tables outside as an option.

Great Food, Kind Staff, Compostable Packaging, Plant Based Options, Reasonably Priced. Good (Real) Music being played. Everything I was looking for! Vegetarian options: Good Plant Based Options

There was an irritating girl whom works here that was talking THE ENTIRE TIME WE WERE SITTING DOWN EATING OUR MEAL ABOUT GETTING REAR ENDED! It was about 15 minutes of her explaining the same story and it made me not want want to return there to eat!! The food was good though!

Best chicken burger in Langford Kid-friendliness: Great kids meal!! Food : 5/5 |

Yum, only feedback is I wish the pickles were more pickley

So good!

Not impressed with the quality, especially for 34 CAD that I paid for two cheeseburgers, one fries, and a cola.

Wow! I was expecting an average burger but was pleasantly surprised, Big Wheel Burgers are fantastic! I will be back for more

Sorry to say I was not very impressed. The burger and fries were good but nothing special. Way too expensive. In my opinion fatburger is far superior

Vegetarian options: Such a relief to eat out & feel well afterwards... no gut bomb! Most restaurants do not apply enough research to be successful with delicious vegetarian food items. Food

After hearing all the hype about BWB I decided to give it a try. I appreciate the local ingredients but the burger wasn t seasoned at all and it could have used more toppings. The staff was very friendly, so that s a plus.