McDonald's in Langford

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One of the best Mc Donald in victoria/langford

Given an option I would give -1 for service. Terribly treated by one of their staffs named Angel not once but twice! Will never go back to this location.

Order coffee drive-thru. Fast and simple. Food

Angel the Philipino cashier and Blair the manager needs some serious coaching session

Standard mcdonald even though they mixed up our order and we eventually had to get a refund for overpaying

I go through the drive thru for speed and convenience. However at this location 9/10 times you are asked to park and wait for your food.

I no more enjoy this eatery.

Food was made with customers satisfaction in mind, 10/10 would recommend this McDonalds over any other Ive been too this far. Other than the meth head flailing about and fruit flies.

Its MacDonalds.

Coffee was fast and easy in the morning at the drive through

Decent for a Dons

Prices keep going up and the service is bare minimal. Now were getting charged per bag for take out and my su day was twice the cost of ice cream but had a teaspoon of caramel

I waited 15 minutes to get a cold burger and they didn t even care about it. Do not go here one star.

Nice place in Langford city

Always in and out fast!

Worst Coffee in Langford! Amazing work

I like this location of McDonalds. Great staff too. :)

I went here for a offer from the online app and when I arrived I was told it wasn t valid even though it is active on the app and when I requested the hold up to the offer on the app they just laughed at me. Very unprofessional.

I have to carry to go orders by hand now. Even though they have a to and eat in option.

Standard food for a McDonalds, good service, decent atmosphere (for a McDonalds)

Its a McDonalds. You know what to expect.

they hung up on me when i called

The worst McDonald location ever. I thought all the McDonalds are standard until I had a burger at this location. Ordered a double Big Mac as usual for eat in. The burger was not stacked evenly, fall apart as I opened the box. This bite is tasteless and the next one is too salty. Never come back again.

Have used the drive-thru a couple of times and also picked up inside and never had to wait long

Don t come here they are the worst McDonald s on the island. Stay away!!!

Only got half the order and never checked till at work

Usually fast and never a mistake.

fast and high-quality service, which is pleasing, since other McDonalds cannot provide such service. Here, so far, I can always quickly order food and drinks.

They skimp on the fixins

Can t get an order right to save their lives. Friendly but incompetent took 3 tries to get a black coffee that didn t have cream or milk in it

Access from the street is difficult and poorly designed and dangerous. You must enter through Rona parking or risk Phipps rd. Be careful.

slow service, the egg mcmuffin made me sick..

Big macs are no longer big. Patties are thin as a potato chip.

Its a macdonalds. Clean facility and friendly staff. Food is garbage like every other fast food chain.

Very speedy service for my Big Mac meal at lunchtime

This location could care less about efficiency and quality service. Rude counter person when asked to correct order for the second time. Read the order receipt is not an option for these employees .

The burger was substandard compared to how they used to taste...

Staffs are efficient and polite. Foods are up to standard. Clean environment. Not a fan of fast food but i love this place.

Typical McDonalds. Quick, greasy and tasty.

Murray who served me was informative/professional and kind! I enjoyed my Cold Brewed coffee! Staff was also kind and professional !

Amazing service and tidy.

Always fast and fries are 9/10 still hot. If your looking for a decent mcdonalds to dine with your family or even just solo, i recommend this one. 5 stars would have been given butthey are put of strawberry banana smoothie often. Sad

I was in a hurry and went through the drive thru to pick up my order only to find out that I received 1 hash brown as opposed to 2 when i got to my destination. It was too far for me to turn back. Always check your order before leaving.

24 Hour Drive-Thru for those late night cravings. Fabulous service at this location.

I dont like too be upsold when i go through drive through. If i want something more i will tell u. Please give your customer a financial break.

Ejay at front counter. Great customer service Food

Worst store seen my life

The service at this particular McDonalds has gone downhill. Continuously having to repeat orders only to have them wrong. Waits in drive thru keep getting longer. Can not even get a coffee double double made properly

Amazing food quality. Staff is very nice and punctual. The only thing needs little improvement is the wait time for an order. Rest one of the best mcdonalds.

Ordered at kiosk. Order number disappeared from now serving screen. Had to go show them our receipt to get our order. Extreamly racist hiring practices.

Always clean and comfortable. polite staff

Mc or Wc?

Horrible

Murrays the best

If looking for fast food, McDonalds is the place. Their fries are gluten free and they also have burgers wrapped in slade made gluten free. Dietary restrictions: Offers slade wrap burgers if you have gluten allergies

Its a McDonalds, what else can I say? Clean, consistent and friendly service.

The food is good but it is a little messy

Its McDonalds, nothing I can say can change what people have already known for 70 years. You like it or you dont.

Cozy ambience, a convenient place for a quick breakfast while you wait for the bus 95 to Langford exchange or 54 yo Metchosin

Their coffee was not very good, pretty gross actually

They hire people that dont understand English and put them working in a drive-thru this was the worst service ever he didnt understand anything we were saying and forgot to give us our drink horrible service

In the last month they messed up the last 2 orders, because we ordered take out we didn t find out about it, until we got all the way home!! I called them and they were basically like well what do you expect us to do about it ..!!!

There has been a total staff change at this location and every single time I go they screw up the order and quality has gone down. Very disappointing

THIS IS ABSURD I ordered a quarter pounder cheese with NO ketchup!!! extra onion!!! and mayo!!! plus a double quarter pounder cheese a small frie and a large frie !! I get home to my wife she goes and sits down with hers and theres extra mayo extra ketchup!!! No MEAT ya thats right NO MEAT and you heard me RIGHT extra KETCHUP then mine had one piece of meat ya not a double like i PAID FOR sp I drive back and geuss what the lady at the counter had the nerve to argue with me yes you heard me right she started a huge FIGHT about my order I think i no what I wanted i think I also no what I paid for and finally after she saw i was going to SNAp she said I will give u one burger WOW I am so lucky she screwed up my order and Im.getting the burger I never got yet I paid for because in the bag is the bun either no meat and extra mayo rxtra ketchup i am so sure this Id really am going to start video taping each and every time o go to mcdonalds in ten years Ive never had one order correct!!! NEVER EVER NOPE NEVER if only one time I would be able to have what I ordered Id be so grateful and not have some big mouthed person at the counter that cant remember my order yelling at me about what I ordered would be nice to just have what i paid for and be able to eat it at home and hot for once WOW!!! thanks for nothing again mcdonalds the over a billion orders messed.up !!!!!!!

Obviously, I don t set high expectations for McDonald s. Unfortunately, this one experience wasn t great. Went through drive-through. They forgot parts of my order and the food was not even warm.

Stepped on half a slice of pizza as I was walking out the back, do and they even sell pizza at McDonalds?? Idk, but over all my kids meal was ok.

We dropped in for a quick bite using a two-for-one coupon. On entry we were greeted by an enthusiastic staffer who wanted us to use the self-serve kiosk. Unfortunately this staffer had problems keying in our order with the coupon so we had to go to the regular ordering terminal. The order came quickly and was delivered to our table.

Processed meats you know

I come here 3.50 am drive through told me they are closed for 30 minutes. They are keep telling they are closed for 30 minutes. After 15 minutes wait again 30 minutes more. It 24 hour open. Why they closed??

Never come here, they hire people That don t speak English and blabber trying to upsell and clueless on what they re even saying or asking

The team working here are awesome, it is such a fast pased job and they are still friendly even when crazy busy. Keep up the good work, I saw how busy you guys are.

I recently had the pleasure of trying McDonalds McFlurry with French fries during a late night study session and it was the perfect snack to keep me going! The creamy, cool vanilla ice cream mixed with chunks of chocolate and the salty, crispy fries were an unexpected but delicious combination. It was the perfect sweet and savory treat to satisfy my cravings while powering through my homework. The staff was friendly and quick to prepare my order, making the experience even better. I highly recommend giving the McFlurry with French fries a try next time youre in need of a late-night snack!

It was bright and clean Food came out fast And my burger was hot and photo worthy Pretty good for a McDonalds Wheelchair accessibility: Close parking Single storey Automatic doors tables with movable chairs

Great stop on a long drive

I just love the coffee..

This was a good location, since recently I always got wrong order! And I called the store and sounds like they don t really care about their poor service at all

Food could have been hot Parking: Lots of room Food : 3/5 |

Very expensive these days

Warren is the night time manager and he refused us service. We were in a limo so we were unable to go through the drive through, when we tried to order our food and explain the situation he refused service. He instead told us to order a taxi to go through the drive through . Terrible service and totally unreasonable in my opinion.

This is a third time in 2 months. Please check your items before you drive away. The first time, they missed a sandwich. the second time, they missed 2 habanero dips, and today, they did not provide hash browns. And this time, the drive thru was empty. It was just my car throughout, and they asked me to wait at the last window. Came back after about 2-3 mins, which is fine, and I asked, is this everything? To this, the lady server said, Yes, its everything. I came home only to find out that they did not provide hash browns. This is so disappointing as if the staff doesnt care. Im never going back to this place again.

Yeah, I mainly go there for my coffee. In my opinion, it is the best coffee in town. Even when im allowed to eat fast food it fits the spot reminds me of growing up and mcdonalds being a luxury and the service is always great there. Food

Been here multiple times now and there staff has been rude short and disrespectful, on multipleoccasions. The ypunger staff actually seems to have a better attitude . Everyone has bad days but their snide behavior at a minor issue with an order when you ask politely is quite ridiculous. Seems there is no common ground of mutual respect. Hope there can be an attitude adjustment in the future because this has been a repetitive reoccurring situation

The McDonalds coffee McCafe is quite good and comparable to Tim Hortons coffee. Blind tests maybe difficult to tell the difference. Their muffins are also quite good so its a great place to stop by for a coffee and muffin.

I am smitten with the smiles I get at my local McDonald s. The Americano Cafe is delicious and freshly made.

Patient staff, good food. What really made my day though was hearing some staff singing along to Don t Stop Believing . Made me chuckle and go home with a smile!

Exactly what you hope for at McDonalds

Everything very delicious and fast service

I ordered a coffee from here and got sick for two days. They called me back and offered me a replacement coffee, I guess this is how much they value their customers, a person gets extremely sick and they only offer them a free coffee Well they can keep their replacement coffee I don t want it. I will be talking this matter to social media and will also be calling someone higher up about this matter. Absolutely worst customer service I ve ever experienced from a restaurant Avoid this place like the Plague!

Its McDonalds.

Had to repeat the same order like four times and the attendant girl still made a mistake !

Slow and messy staff seem unhappy and if you dont hear you name the first time they yell for you they will talk about you to they other staff

The service is god awful here ever single time I come through this place without missing a time I have to go out to the parking lot or third window no matter what I get honestky it could only be a drink and I m at that third window avoid this McDonalds at all costs!!!

Canadas McDonalds should bring some veg options as its annoying to just have hash browns and fries Vegetarian options: There are none

Same as always, great old In McDonalds killing you everyday you eat here , yet you cannot stay away from them, its so good. I dont think any vessel stop going here until were in full-blown cardiac arrest. Vegetarian options: I must say as a vegetarian. I do appreciate the time and effort. They put into their vegetarian menu. Definitely Keeps me coming back. Kid-friendliness: They have a play area for kids.

:( they must really like bacon there. Asked for a quarter cheese blt extra pickles, got extra bacon instead despite the ticket saying extra pickles. Asked for a egg sausage blt plain bagel... got a bacon one with no sausage as someone who doesnt actually like bacon this is very dissapointing.

Bad service, staff have bad attitudes, go across the street

Person on drive thru is incompetent, and didn t understand anything we said for 5 minutes and had to repeat ourselves an unnecessary amount of times. I get it s fast food but if you can t simply take an order in a drive thru, dont work in that atmosphere. Tried to order 3 fries 3 McDoubles and 1 drink. First they added 3 drinks, then removed them all, removed a fry, insisted they couldn t accept the code and then accepted it. Guy behind us backed out and went to other drive thru for that small of an order. Time of visit: 5:10 pm, July 30. Female worker, right side of drive thru.

Busy spot, seems to be well managed.

Clean, friendly. Its ok Vegetarian options: Possibility of salad or sandwich without meat.

Sometimes the drive thru speakers sucks but overall the kids that work there are polite!

Spotted a black spot in my iced coffee that I had just finished, unfortunately after a closer look I discovered that it was a dead fly. So so gross...

Sundaes great Somehow I believe BKs apple pie rocks! Food : 4/5

Staff s face looks like not really happy to do the job. And refuse to give the washroom key to customers without any explanation. I would not recommend this McDonalds branch (980 Pandora Ave, Victoria)

We just got 2 mcflurries. We had to wait a decent amount of time. The regular mcflurries were basically half full.

Lovely staff, very efficient drive thru. Except they forgot my 6 piece nuggets and I didnt realize until I got home.

It s crazy how much food is costing and you still can t get an order right with both things clearly marked I seldom come anymore, it was my pregnant fiancée that wanted the chicken McGriddle and you screwed it up! Plus, she s PREGNANT! So I couldn t exactly come back while she s pregnant and hungry can I?! Oh well . I ll pick my destination more wisely next time . P.s. Order 812, I m sorry my fiancée said your sandwich was decent, all things considered

The service was the worst....I see alot of people standing and talking while customers are waiting for someone to cover the till. I asked for someone to come to the till and was ignored eventually someone came but when he needed something he was ignored and dismissed...I will never come to this location again and I recommend you dont either till they hire someone who is willing to there job correctly. Which seems to be 80% of the morning staff

It s a McDonald s nice than most, but still a McDonald s.

Its a good place to go eat if you want something tasty and basic, but it also kinda sucks having to wait like 10 minutes for a normal order.

A reminder to double check orders -- friendly staff however :)

Slow service. Expensive. Same low quality as always. Terrible mobile app.

I decided to dine in with those table trackers, not only did I wait for 20mins, and it wasn t as busy, but when I got up and went to approach the crew member the manger there Blair said oh well we already made the order. Well apparently you didn t because I ve never received it and I waited 20 mins. Then they said it s going to be another 3 mins for quarter pounder. I didn t get an apology or anything! I ll gladly never come back to this McDonald s specially with the lack of professionalism. And how they treat there customers.

Tables are disgusting.

terrible service, orders are rarely ever right the first time. staff like to make fun of customers after they leave. Horrible way to run a restaurant. Better off going to the one in Walmart. The self order machines are rarely working properly and trying to get served at the counter is a waste of time, they just look at you and ignore you.

Bad so bad old lettuce like nasty old. no sauces. ordered a quarter blt it had half a bottle of mustard on it and no mayo or bacon. Last time I checked blts had mayo bacon lettuce tomato. Ridiculous...

Food was as you expect from McDonalds, Service was quick and simple, and atmosphere was okay but there was a man sleeping the entirety of my meal

My favourite McDonalds thats close to my house. Big, clean and very courteous staff.

Only McDonalds Ive ever been to where the staff are always super polite and my order, no matter how easy or complicated, has never come out wrong. Not sure what the inside is like but it seems like back of house is ran quite well

Fast and friendly customer service. Rarely ever have I had an order messed up here. Even when its busy, they handle their customers well. We need more McDonalds like this. Other stores could learn a thing or two from these guys! 5/5

Fries are always disgusting here

Very slow service inside on multiple occasions. If Im driving up or down the highway, I will stop at the McDonalds only a few kms south.

Update. 6 months ago they sucked and today my super sized pop was only half full. Its mind baffling that McDonalds employees get paid money to work.

Every table was dirty and the floors were covered in food and garbage. The washrooms were disgusting and stunk... The food wasnt bad but it was hard to enjoy sitting at a dirty table

They get your order right about 50% of the time. I stopped going to this location. Super slow service as well.

After a mix up with our order Jeff and his staff were extremely kind and courteous to clear the issue and even brought our food to our table!

Some days McDs just calls to you. Sadly, the meals were lukewarm and considering what you pay for 2 meals, gone are the days of this fast food being a good price and substantive. Smaller burgers and fries sizes.