Noodlebox in Langley

I walk in , I order a dish , 10 minutes goes by , someone comes up to me and says sir we dont have enough rice at the moment, do you mind waiting 15 minutes? I said sure as long as its 15 minutes, they carry on , I watch a video or 8 ... Then 37 minutes went by ... No communication... Zero ... I walk up I ask whats going on and Im told to wait 5 more minutes... If your going to waste 40 minutes of my time just tell me before I pay for my meal please... I will never return to your store , this is embarassing for you guys ... Sorry to have to be the honest one but you need to learn to do your job better .. this unacceptable... It was 530pm on a Tuesday... Prepare yourselves for customers.

Paid $40 for 2 noodles bowls and 2 drinks. Not enough sauce or meat to be anywhere near that expensive. Other locations have given a lot more effort into making a good meal.

Food is ok not great . I was hungry but couldn t finish my food, Sorry Food

We came all the way to your restaurant to celebrate father birthday, had plan for dining dinner. After order was place we notice it is getting packed for take away, after asking front desk person mentioned no dining we are closing in few minutes, which was surprised reason it was 8 pm. Please talk to your staff and make them understand about good customer service, if they see whole family walkin and sitting on dinning table, before taking or accepting order they should inform.customers dining is closed only take away. Than we as customer have option to decide whether leave or place take away order. For the first time we are eating dry pad Thai, no sauce , even teriyaki, kids chow min, all this order were tasteless. We had similar experience at your Morgan creek branch, so came all the way to langley, finally we have to come back home with take away. Father birthday celebration was totally disappointing for whole family. Also they didnt write order details which is veg and non veg, neither dish we order. Additionally we were force to order pizza and have dinner at home. Best regards paresh Vegetarian options: Talk to chef before placing order let them know your expectations otherwise it will be disappointing, people who know Thai food taste can easily differentiate the taste they cooked. Sorry to management for this negative review, but consider this as positive customer feedback to improvised your service and growth of restaurant

Great food and good service. Definitely worth

The customer service and their food is on point. Dietary restrictions: They have so many good choices for gluten free. Food : 5/5 |

Service was good, the food was good, the price wasnt bad, all in all a good experience.

The teriyaki chicken bowl smelled bad, and was not tasty. We got 3 items, all probably not fresh. I dont like posting neg reviews but this is regarding food.

Food is so delicious. Atmosphere is so peaceful specifically at night.

Good Food

Great Food

Delicious food and very good service .

Very delicious food. Staff here was cooperative. Must try

Great fresh food and prompt service!!

Great Noodles , friendly staff

Good food

Always come for lunch its very good

Good service

Dropped by noodlebox for a quick lunch today, and didn t expect much. The chow mien was surprisingly tasty. Lots of protein and veggie. Will be back for sure.

Great noodle. Definitely recommend

Amazing experience always!

I love their kung Pao box, so delicious!!! Keep coming back

Our go to place!

Good food, good vibes. Good options to customzie your noodlebox.

Delicious

Very nice very clean Vegetarian options: Good options Food : 4/5 |

I love that they can make meals GF. Dietary restrictions: GF and vegetarian options Food : 5/5 |

Everytime i come here the staff always make sure i am helped with the friendliest atmosphere and are always making sure if i need any help they will explain everything! Fantastic location!

Vegetarian options: Nice veggie options Food

Great food , love the prices

Vegetarian options: Vegetarian options are marked on the menu Food

Great service and food. Love the Thai style chow mein Vegetarian options: Good modifications Food : 5/5 |

Noodle box is always fantastic! Great food and staff Vegetarian options: N/A Food : 5/5 |

Good service!

The good here is flavourful and so good! Vegetarian options: Many Vegan options Food : 5/5 |

Everything was fresh and yummy and prepared quickly. It wasnt my absolute favorite but it was decent food made quickly which was what we were looking for. Helpful and friendly staff.

Great food, quick service.

Friendly staff and great service!

Great place. Great food!

Great food, great service!

I am going to this place from many years very tasty food

Good food

I had a great experience with noodle box and I enjoyed their food .

Great job !

Good service

awesome!

Excellent service.. Helpful staff. Decent place. Food is delicious. Food

Nice food

I love the thai style chow mien. Always tasty and spicy.

Great food

Amazing food and ambiance.Friendly staff.

Great experience! Dietary restrictions: Very helpful. Food : 5/5 |

Dietary restrictions: Great place for Gluten and Dairy Allergies! Food

Everytime I come here it s great.

Great place

Good.

Great location across the mall. Always tasty!

Excellent food and service

Poor quality. Grossly overpriced. Very slow service. Poor quality chairs (someone could get hurt). Food

Vegetarian options: The spicy peanut noodles was very bitter and pastu. The masala was too much. There was no flavor. It was only spicy. Did not enjoy the dish. Not worth the money. I would not recommend.

Refused to fix their mistake after giving me regular noodles instead of gluten free noodles in my free replacement box(I have celiacs btw) that I got because last time I ordered I found a metal shaving in my food. Decent food, awful service

Amazing staff and really helpful. Tasty food

Amazing food with amazing and friendly staff. Went above and beyond to help me and my family. Highly recommended

I am having nodlebox from last 10 years pretty regular, tried 3rd time from this place, nailed it. abosulety killed it. Can relate to OG noodlebx experience.

Been here several times after new ownership and food sucks. Ask for spicy n not spicy. Food hasnt flavor. They dont care about customers, just the money. Too bad cause the food and service was great before they took over....not worth it.

Poor service, food has absolutely no taste. The only positive was that all tables were clean (though probably because of low patronage. Vinyl on seats have holes. Tap water had bubbles in it - scared to drink it as the bubbles never went away during our stay (very odd). Ginger Beef Box: The only identifiable taste: slightly spicy and seemed like warmed up beef with no ginger taste. Broccoli was exceptionally and unenjoyably sweet. Singapore Cashew Curry Box: Half bowl of no tasting watery curry. Eggs on top were way too undercooked. Shop Owner only responds to positive comments on the reviews here - that is definitely meaningful. 100% never visit ever again and I suggest you not waste your money here.

Have been here before and it s been good. But today, June 9th at 2pm, mine and my son s boxes were awful. Maybe 3 pieces of broccoli between the two of us, bit of onion and all noodle. Noodle that wasn t cooked enough. Barely any sauce. It was basically dry noodles. It was so disappointing. The boxes were ready early too. No wonder: it was basically just noodle. Such a waste of almost $40. If I could take it back I would. But we were on our way home out in Harrison. Either the location is skimping to make more of a profit or the person making these needs to be reassessed. The girl who was working the front counter seemed bored and like she didn t want to be there. Terrible experience all around. Will never go there again after this. Will stick to other locations because we do enjoy Noodlebox and this just was not it. Puke.

Good portions and delicious.

Very polite and welcoming staff with a great knowledge of the menu. Love their food specially Crispy Shanghai Chicken Bowl. All the tables and bathrooms are cleaned. Definitely come back with my family.

Paid over $27.00 and the bowl was more than 80% noodles!! Not very good value when you are paying taxes and delivery charges and you tip the driver. Very disappointing

Only took a star off because its a little expensive (19-20 dollars) but the staff are very friendly and the food tastes really good, definitely will be back

Tried their spicy peanut, teriyaki and pad Thai noodle boxes. All of them were very tasty and portions were good.

Sent me the wrong order and door dash won t refund. I m so annoyed. How do you get mango curry from cashew curry.

We really enjoyed our meal. Hot and fresh

Rice noodles were undercooked. Pretty disappointing for noodles.

Love Noodlebox, but was in 04/17/24 and ordered Bombay Mac and cheese with crispy chicken. Drove home and looked, no chicken :( wish I could say I d be okay paying $20 for noodles but I m definitely not. Tried calling and they said I could get a credit but got no info from me to back it up don t think they ll give it to me if I just walk in and say I have a credit

first time customer ordered via uber eats. food was delicious! it was hot, great portion and value. good amount of meat I cant believe I have never tried Noodlebox before but I will be returning! Food : 5/5

The prices are great, and the food is very good. The staff are friendly and nice. Just arrived from Texas

Just great food..good prices and good amount !!

Food was awesome. Quantity and quality excellent. Price is reasonable. Anchal gave the best service too. Do visit the place

Excillent service... delicious food i love it .

Delicious food.. excellent customer service.. I love this place

Okay, this is likely the worst Asian fusion style of food I have EVER consumed. It s INCREDIBLY overpriced. I paid $18 for some noodles, 6 pieces of overcooked broccoli, 4 small pieces of carrots and 4 pieces of red peppers and some chicken. Yes, I counted because I was so shocked at how bad I was ripped off. Both of our bowls had BARELY any meat in it and you pay extra for the protein. The flavour was incredibly garbage. I own a business too and we try lots of places and they are decent. But I will never ever recommend this place to anyone and I guarantee this business will fail. I m pissed I got ripped off and that they do it to so many people. Wok box was way better and that place sucked too. Horribly disgusting and the owner should be ashamed of how they are ripping people off. Even after people told me it s not worth it I still wanted to try and see for myself. NEVER AGAIN!!!

Skip this restaurant. I went with my family and all of my family did not like it at all. We ordered the tom yum soup and a couple of other dishes. Customer service was good, but food was bad. The tom yum soup did not taste authentic and the noodles were about 1 inch each noodle.

Great food and staff.

I ordered pad thai. Very bad make me sad. Parking: There is a big area for parking but i have to walk a dar distance and hard to find on google.

Amazing staff and great food. Dietary restrictions: Gluten free options

Going back again!!

yummy yummy

Bahot good food come from them...

Whenever I get food from this location its always good no matter what I have gotten and staff is very friendly

good food

Great food, and awesome service!

I saw the pictures from the other reviews and thought that it looked good, but I tried the pad thai and it was very nutty and the noodles were only about 1 inch long if not less. I also got the spicy and it was very mild.

Noodle box really is the only chain out there that can live up to hot great staff & great food at this Langley spot

Got the shrimp peanut food poisoning

We normally go to the South Surrey location and have always had good experiences. The price is slightly expensive however the quality is generally great. Unfortunately, the Langley location is not the same. The boxes we got had an overwhelming pepper taste that made the box inedible. We ve had this box before and it s always been delicious but only from the South Surrey location. The store employee said she couldn t do anything about it and that she needs to contact the store manager. She contacted the store manager and they said they could give us $5 off or a free box with no protein. After we had spent over $40 on two boxes that we couldn t consume due to the overwhelming and inedible taste of pepper. The store employee tried to explain that if you don t like the box it s essentially not the responsibility of the store to fix it. This is overall disappointing customer service and a very poor experience. Very unlikely that I would ever return to the language location.

Love this chain. The zucchini noodles are my favourite with any dish.

We had the best experience tonight! The service was above and beyond our expectations, the food tasted great and was presented beautifully. The staff took such incredible care of us. We will be back!

They have tasty vegan options and I tried the teriyaki noodle with organic tofu. Great flavour and lots of vegetables. Always consistent and good quality.

We ordered 3 noodle boxes with 1 order of 2 spring rolls then decided to order two more spring rolls through door dash pick up. We asked for boxes to be mild. They were not mild at all spicy enough to make me sweat and to make it un Enjoyable for my wife. This is not the first time they get the spices wrong it s like they don t read the order properly. Secondly the second order of spring rolls were not there when I specifically asked the girl if they were In there as she said yes the as I d order was there. Over all we are disappointed as it is generally tasty but no attention to details

Normally I d have good things to say. Today ordered 2 meals. When I got home found out they were 2 completely different meals. Thought was wrong when I picked up as 2 orders came at the same time but he reassured it was for me. Was at home by this point and was not going back. Feel bad for the other person that has a med spicy pad thai

Always consistent & fast. Spice level right on the $$$. Spicy peanut with ribbon noodles & chicken is the winner. Nicely priced too. Amex approved. ***updates review: todays lunch amazing, Andy super friendly and helpful, total professional!

Extremely good experience with good food and great customer service

50$ got an order of butter chicken and a tiny tiny box of Mac n cheese

Best Vegan noodle boxes and meals , glad that I found noodle box Vegetarian options: Vegan

Not very impressed! But then I have very high expectations when it comes to noodles! Not kidding .. We order three kinds- the only worth visiting this place reason was the Drunken Noodles..

Great food. Thank you to Dheeraj who served us. Attentive and polite. Really appreciate the crew who worked there on Sunday, May 28 at 12:30pm

The food is good but the service is spectacular !! Thank you so much!

The food/service is terrible here. I don t recommend to anyone at all. Stay away

Had gone to get my Chipotle fix next door, but then felt theres more to life than just burrito bowls & gave Noodlebox a shot. Going in I was a lil unsure, especially after reading all the negative google reviews, but I was pleasantly surprised. I got the Cambodian Jungle Curry Box (vegan) with rice and it was very flavorful with a lot of nice veggies. However, it was quite spicy especially considering the fact that I had requested it to be mild/medium . Would be nice if they could control the spice levels better(so minus 1 star for that). BTW Dheeraj (the guy who took my order) was fantastic!! Very kind, enthusiastic and attentive. Also, for pure vegetarians/vegans out there, they also confirmed that they use separate Woks, tongs and other utensils for cooking vegan food. Overall quite a nice experience!

Great taste, however the portions are too small, give some more.

You do yourself a disservice if you do not eat here!

Sadly we won t be back teriyaki chicken with fresh zucchini Sauce was so thick, dark and unappealing . Never consistant , always a surprise ! most delicious item on menu ??? Is absolutely the spring roll !!! But dig deep .Nearly $2.50ea $54.00 is what our meal cost with a $10.00 Tip included in that price and we didn t even eat it Service was friendly & the premises was clean Without the owner there food is under loved & under par Aug.18.23

HIGHLY RECOMMEND!!!! I was craving noodles after a workout and saw this place. The service was great, they brought the food to us like a restaurant which I didnt expect, and the man (who looked to be in charge) was very nice and friendly! The food was AMAZING. If this location was closer to my house, Id 100% go wayy more often. I ordered the Thai Style Chow Mein Box and my boyfriend ordered the Spicy Peanut Noodle Box (both medium spice) with chicken protein and we can both say that this place is better than manyy other restaurants weve been to and were big foodies. I was full from their big portion but I honestly wanted to eat more! The price is good for the portion you get. The atmosphere was nice and Im usually picky when it comes to dining-in. Will definitely be bringing my family and friends here next time!! 11/10, thanks for the wonderful meal!!

great service and food

Amazing food with amazing staff experience. We will be keep coming again and again

good service

good staff

Amazing food with amazing staff experience

Friendly service and good taste of food

Very good service

Nice place

Very nice Ambiance and staff , love customer service and food.

Nice food and good quantity of food with great customer service. Front staff Harpreet was very polite and helpful.

Awesome foods

Good star and delicious food

Service was outstanding. The cashier lady went above and beyond. Food wasnt great

amazing tasty food thanks

I had a great experience amazing staff here with a great sense of dealing

Amazing staff and food

I ordered food at noodlebox and I was amazed to see the maintained hygiene. Food was hot and fresh not only this, service was fast and staff was really friendly. It was the first restaurant in Langley I liked that much. I genuinely refer this place to everyone. Must try.

Very nice place to have food at that place. They maintain proper hygiene and food was quite tasty. I loved it and prefer to eat there most of the time whenever possible

Extremely delicious food and highly polite staff, I really enjoyed being there. The staff co-operates with the customers very nicely which automatically encourages us to visit the place again. Thankyou for such an amazing service.

My daughter and I travel a lot. Due to allergies and dietary restrictions, our options to eat out are limited. Noodle Box is one of our favorite restaurants. This was our first time at this location, and we were not disappointed. Vegetarian options: Vegetarian and vegan options are available. Dietary restrictions: I am allergic to dairy, soy, and wheat. I chose the Spicy Peanut Noodle Box with no soy sauce and rice noodles.

Great restaurants and they have so many dietary options.We will be back for sure

Awesome place. Service was great and Food was amazing. Crispy shanghai and Spicy peanut recommend. Dietary restrictions: Helpful with Gluten free and vegan options.

100% recommend. Amazing ambience and Tasty food

Great food and service. Dietary restrictions followed. Amazing consistency. Vegetarian options: A lot of vegetarian options available. Food : 5/5 |

Food and attention to detail ( veggies cut think and poorly) has went down hill over the last year. Restaurant and particularly the washrooms are not clean,.

Noodlebox is a fantastic dining option for those craving delicious Asian-inspired cuisine. Their menu offers a wide variety of customizable dishes with fresh ingredients and bold flavors. The restaurants modern and inviting ambiance, coupled with friendly staff, creates a pleasant dining experience. Whether youre a fan of noodles, rice dishes, or salads, Noodlebox consistently delivers satisfying meals worth trying.

Very tasty food

Was excited to try this place for the first time and went with the Spicy thai peanut box. Saltier than the Ocean, wouldnt be surprised if I had a stroke later this afternoon. I also prefer eating my noodles with a fork or chopsticks but I guess you have to ask seperatly for utensils. Friendly staff and a clean establishment anyhow. May try again in the future but will definitely order ahead as the wait was too long for my lunch break.

Yummy ! Great options for everyone. Vegetarian options: Lots of veggies and bean or tofu options Kid-friendliness: Open space minimal extra expectations

Used to be my go to place and the portions were well worth the price, always had more than I could eat. Im not sure what happened, but the new portion sizes are a disgrace, I was hungry after I finished. Food tastes great as always, but I dont see myself eating here anymore

Phenomenal place to eat. Great food, always hot and fresh and the service is even better. Highly recommend the Drunken Noodle bowl. Food

Sorry, it s so hard to eat omg

Great service with delicious food.

Very dirty in the kitchen areas , floor is dirty and table not wipe down Need to pick up the cleaning in the restroom and dining area Food was good Dust and dirty in every window I hope it changes like the food

Food was tasty with fresh ingredients. Service and staff was also good. Clean seats and table. Ordered 3 noodle for $50. Quantity was pretty amazing, I had to take a box to pack left over.

Pad Thai had like zero vegetables, no sauce.

Pad Thai GF is great!

Tasty but pricey. But what isnt nowadays

Perfect, the noodles are tasty, the people are nice, evertime I have the noodles I just want to have more lol

Ordered the Scorching heat index and it didnt disappoint.

Love it! The taste is perfect.

Awful butter chicken. Got it with the recommended jasmine rice and could not finish the dish, ended up chucking it out. Lacking sauce, lacking taste, so incredibly bland and NOT what youd expect from a butter chicken dish. Acquaintance enjoyed their ginger chicken okay enough.

Food is good but pricey for what is is

Very tasty and filling. Wish there were more veggies but overall this beats a burger and fries any day

Fantastic food!

I went there for the first time and it will be the only time. I ordered the ribbon medium spicy peanut sauce noodle. The box is packed with thick gooey noodle with very ordinary sauce nothing else for $14.

No sauce, no veg and about 4 small peices of chicken. I expect more for $15 per order.

Noodle Box Langley always accommodates our large take out orders, with lots of modifications for everyones dietary needs. The food is fresh and tasty every time! Thank you!

Tried the Pad Thai noodles. Pretty decent. Not close to the a Pad Thai you would get a specialized Thai restaurant but for a quick lunch-time trip its a good time.

Both adult dishes were so so good! Steaming hot and fresh, veggies perfect slightly crispy texture. Flavours on point. The only disappointment was the kids Mac & cheese, no flavour at all. I asked for some salt and that helped a bit, but still not great at all. Too bad, next time Ill just share my entree w my toddler, she loves noodles and veggies anyways

I will go back. I got the Pad thai and it was very good

Service is good but the food is always inconsistent. I go almost every other week and every week the same plate tastes different and lacks something. Last time I went it lacked salt and today the noodles where undercooked and lacking so much sauce and flavor. I ve been going to Noodlebox for many years in Vancouver and the langley location hasn t been making the food right. I ve been trying to give this place more chances but I m always leaving disappointed.

Thought I would give this place a chance. Well if you like mediocre sanitary practices and really inauthentic Asian food, go here! I liked the interior design and ambiance.

The location is in a very busy spot, one of the meals was not fresh which I didnt notice until I got home. Could have been just me but it was difficult to hear the server when making the order which was a bit frustrating.

Wife and I decided to grab some lunch at this place. I ordered the Pad Thai and the wife ordered the Spicy Peanut noodle box. Overall they were both good. The Pad Thai was overly spicy (asked for medium) which took away from the actual flavours of the dish. The peanut noodle box was better spice-wise but a bit liquidy.

Delicious food, great prices. Ill be back :)

Great service and great food

Great food and good service

Really good asian fusion place.and very good customer service 100% recommended.

Noodlebox is my favorite food joint. Ive eaten many hundreds of boxes over 20 years. The teriyaki box taste profile wasnt up to the level Ive come to expect on the day I came. I mentioned this about a couple other new locations and found that they did improve. I hope this location can raise themselves to the standard that has made noodlebox such a success.

Great staff and customer service . Highly recommend!

Such a delicious, nutritious lunch. Now, which one did I have? Friendly staff, clean, and not too loud. Willowbrook location

We have been to this location twice now: Once when it opened and, again, yesterday. When it opened the service was poor, our orders were wrong, and the food was MUCH TOO WET. We chalked it up to growing pains. It happens. It was covid, too. Yesterday, however, reinforced the previous experience. Above all, the food was dripping in liquid. I ordered the ginger beef box and the beef pieces which are supposed to be crispy were under the sopping wet mush that was supposed to pass for the stir fry. It was pathetic and gross. I threw it away. When I lived in Vancouver, going to noodle box on 4th was a pleasure. Although that was many years ago, I don t think it s too much to expect the current restaurant to provide a similar experience. It does not. Perhaps this is the result of franchising. Who knows? I do know that the noodle box in Langley is inconsistent at best and downright unacceptable at worst. If I could give this place no stars, I would. Don t waste your money going here. Langley has so many excellent Asian restaurants: go to them!

The food that was missing from my order was probably good but I will never know. What we did receive was fine - nothing special. Probably wouldnt go back.

First time there had medium hot very good nice spice

Food is exceptional, as is all noodle box locations. Service however is terrible. Definitely somewhere you go only for the food not the experience.

I was really looking forward to lunch from the noodle box. I don t have one where I live but used to enjoy it on the Island. Let me just say, this location not what I remembered noodle box being. I got the Shanghai crispy chicken box. I tried to like it but honestly it was blah. My stomach was also unsettled after seeing an employee in the kitchen handling the chowmein noodles with bare hands. This wasn t just a quick touch, this guy was full on mixing and manhandling all those noodles gross. I spent 15$ on lunch and had a few lousy bites.

I stumbled upon this place while looking for dinner options in Langley, BC. It was located next door to my usual Chipotle stop. So, I thought to give it a try. Noodlebox is a Chipotle-like chain featuring Asian-inspired noodle dishes in which one chooses a sauce/style, a noodle variety, protein, and the desired heat. I went with the Japanese style Teriyaki box with the recommended noodles with Steak at medium heat. On the side, I ordered one vegetable spring roll. There was a long wait for the food, but it was packaged up nicely and hot. The spring roll was nothing special, but it was excellent as a snack. The noodles were still hot when I arrived at my hotel room. It has a nice flavor with just the proper spicy heat - and overall, the dish was tasty. I only gave them three stars as I paid extra for Steak, and there were only about four pieces of Steak and a few vegetables among the piping hot noodles. It was tasty, and I was hungry. But I was disappointed in the amount of protein. It may be a hit-or-miss place depending on when you go and what you order. I dont think the value is there for what you pay - I will pass it by next time.

Tasteless, not a pinch of salt, just hot chili and peanut flavor.

Excellent food for the price and extremely friendly staff!

The food was great and did not disappoint! Menus at restaurants often claim that the food is hot , but I barely even taste the chilli. We bought the Kung Pao Box (scorching hot) and Chinese Style Fried Rice Box (hot). I was warned that scorching hot was SUPER hot and that it ll hit me right in the throat! Let me say it was hot, but it wasn t unbearably hot like the cashier warned me. I ll certainly be returning here to try other menu options and other hot levels. Disclaimer: I love and crave very spicy food and have a very high level of chilli tolerance so I d recommend something a lot less spicy for anyone who is less chilli tolerant.

Got a teriyaki bowl with chicken. Needless to say I had about 5 pieces of chicken. Flavor was good but if Im going to pay for protein I expect more. Might try something else.

This noodle box is a hit or a miss. I ve had a few meals from here that were great..nice thick sauce that coats the noodles properly, nicely cut veggies and good flavours but my last few experiences here haven t been good. I normally order the spicy peanut noodle box or the vindaloo chow mein and both of them have tasted like they have fish sauce in which has completely thrown the flavour off. Also my sauce was super runny and soup like. The veggies were also super roughly cut and I literally had quarter of a red pepper in mine, uncut. The consistency is just not there in this noodle box, which is disappointing because I used to love going to noodle box in Vancouver when I lived there. Disappointing.