McDonald's in Langley

Clean,quiet environment,nice location, which is hard to find these days.

ATM paying wouldnt work 3 times, manager was super rude and un helpful, could barely speak English. Wont be coming back!!

Great customer service, they are always on game. I never have a problem at this McDonalds. As always great customer service and well prepared food. Theyve never disappointed us, very hardworking staff. Remember to bring bags with you for packing your order, because of BC legislation there is now a charge for them.

Learn how to take a order if your gunna work at a drive thru. And then when you screw up on my coffee dont look at me like Im dumb. Clearly your incompetent

The staffs are really nice and helpful ! I appreciate the efforts of the staff ! Nice job !

The radio was playing and it was terribly statically you could barely hear the music when I asked the worker to either tune in the music or just shut it off.they replied saying that they werent allowed to shut it off and couldnt get it to come in any better I felt like I was being chumped and they were being a smart ass so we left

Nice place

Went for dinner after trick or treating with the kid. Supposed to be open 24hrs but just straight up closed and no signs saying why.

The food quality has really gone downhill.

Worse customer service ever

Great service and fresh tasty food. Best McDonalds I have eaten in a while.

Old lady with short poorly dyed hair is nothing but miserable and rude, messes up so much only find it s her the problem when she s working the front tell hear many complain about her

Got salad sized tomato from my sandwich

NOT ONLY Over charged, missing cheese burger. Ordered Mc Arch, cheese burger and medium fries. Get Mc Arch , no cheese burger, and 12 fries, none of which in the red container. All bottom of bag with no salt. Not to mention waited in stall #3 for 10 mins. Never going back.

Was told I had to wait while they made fries. Then got old, cold, soggy fries. Thanks for the lies!

Gross

Very bad manager serving, the food was terrible too. The managers keep walking away.

The manager was so rude to me. The food was not good.

Wheelchair accessibility: Horrible mobility accessible location

Went to pick up food late night. they gave me was cold asf Fries and poutine wasnt even slightly warm. That includes the burger as well. Food : 2/5

Be prepared to wait in the drive-thru in the mornings. Im assuming they dont put enough people on and only take 1 vehicle at a time.

Great lettuce wrapped burgers. Not.

This location is so bad. I ordered a breakfast sandwich and they didn t give me a bun? How do you forget to put a bun? Messed up my orders multiple times but its the only McDonald s close by.

This McDonalds is always kind, clean and competent.

I pulled up to the drive thru and was asked if I was collecting points. I said yes and told them my order code. I received over a minute of silence in return while another car pulled up, ordered, and pulled ahead. I asked Am I okay to pull forward? A different person then asked what I wanted to order. I understand some McDonalds ae using an automated greeting but it shouldnt be used when an employee isnt ready to help the customer. When I got to the window I had to wait an extra two minutes for two small coffees, and the hash browns they gave me were old and cold.

Go to a different location. Dont disrespect yourself by coming here. 9 of the last 10 times weve come through theyve been slow, incorrect and impolite. Many time all of the above.

No outdoor tables. Dirty bathroom. Bo napkins, ketchup, etc in the lobby.

They took away the drink station. This is unacceptable and very greedy on McDonald s corp. my kids like to mix tho fruitopia with sprite and even sometimes get refills as pop is a treat for them now they can do neither. Shame on you McDonald s. addition ordered a Diet Coke at the till with cash and took 12 min to receive

Dont expect anything good here for a while. They hired a bunch of kids out of high-school that dont care about what theyre doing. Tsk tsk management.

One of the slowest drive-thrus ever. And that too, its coffee only. And this has happened almost every time. #coffee #fail #slowservice

Excellent service

They usually get the order right!

This is my preferred McDonald s location in Langley.

I ordered a 1/4 pounder and it had one pickle in the middle a small dab of relish and ketchup. The patty was dry and really over cooked. I talked with the guy there and said I was very disappointed and he didn t seem to care. I will never visit another Macdonalds Food

Great food

Went here and spent fifteen dollars on a meal on a hot day. Had my Coca Cola half filled with ice, and drank it with my meal (fries were cold) and afterwards I asked for more soda. They claim they don t give refills. Since when. Thanks Trudeau

OMG almost $60 bucks for 3 people to eat at McDonalds. Food was fair, fries were half full, service was sooo poor. McDonalds used to be a good quick option... No more!

Speed of service was a little slow, but really friendly and food tasted good

Ordered a drive thru french fries and cheese burger for my daughter. She liked it as usual. But suddenly she needed to use the washroom so we went inside for the first time, kinda dirty

Waited way too long for hashbrowns ! No Ketchup which was fine but didn t ask while I waited at counter for Drive Thru breakfast ! No paper napkins and finally get on the road and they put milk in my black coffee ! So overall pretty poor service !

So I ordered on the app and when I was about to go through the drive-thru, because it was after 11:00 p.m., I remembered that I had a trailer on the back and I couldnt go through the drive-thru. So I walked up to the window and asked if I could order that way cuz I had already ordered on the app. And they said no I couldnt so I said okay well just cancel it I guess or whatever. And then when I got home I realized that they still charged me. I went back a couple of days later because I wasnt in that area and the shift manager or whatever was more than willing to remake my order and not charge me. So that was awesome Parking: Its a one way out when youre exiting and you cannot turn left unless you turn right drive down the street and come all the way back around

Heidi and her morning crew are the best

Order from here 1-2 times a week off of uber eats, every single time they forget multiple things. Its always straws in every order napkins sometimes, but one time ordered hotcakes and it thats all it came with not even utensils. Other times it was happy meals burger meals. Today it was two snack wraps. Very frustrating.

Messed up burger order. New chili dipping sauce is yucky. Nuggies are always good.

I ate a junior chicken and a mcjunior and they were delicious

Your typical McDonalds location. Service was quick and to the point. Fries were not salted, the burger was put together poorly. The facility was semi cleanish with the bathroom (mens) being disgusting. The price is high and the quantity of food is low. Just your typical modern day McDonalds.

I love when I get hot fries done right. Service is normal McDs and the clerks were polite. No complaints. Food : 4/5

Slowest Ive seen. Just really, really slow.

I feel bad doing this review because I go there 1-2 times a week. I should say I used to cause sadly its an easy never again. We start that they dont serve the McRib after 10pm. Apparently according to the guy thats a general thing, but I went to other ones and they do. So who really knows. Hes excuse was that it takes too long too cook(?). And something else that I didnt understand. But the top of all he said straight into our face that the apple pies were expired, and they would take 16 minutes to cook fresh and that they dont make them at night cause they go to waste and they dont want to waste profits. Ok... I never had any type of restaurant tell me that! Then why are you open?! Whats the point?! The burger was cold and old also. I dont know whats going on with this location the past few months. I think they change ownership and it shows. Oh well, off to the 179 and hwy 10 location from now on. At least there they are always with the smile and have fresh food. (They are still some in between locations to try and see I guess.)

Consistent

They keep the ball rolling.

It took them a very long time to get my order ready. The burgers were very dry and my milkshake was just soft serve in a cup.

I rarely visit McDonalds but this visit I felt obliged to review. I ordered some breakfast items in drive thru. Everyone I felt with from ordering, paying, and picking up order were very kind and all wished me a great day. This meant a lot as most times those working at fast food never seem to acknowledge you let alone wish you a great day. Also the food was some of the best McDonald s I ve ever had. All was super hot and fresh. Although be careful the coffee was too hot.

Clean, well maintained, good staff. No free refills.

Where my food at bruh Wheelchair accessibility: I can t even get up bruh Food : 1/5 |

I ordered on uber and they forget my one burger when I called them they said that they have put all item so does that means a customer is lieing to you. I again placed an order on uber and asked them to give my burger which was left and they said that i have to pay for that. What a worst service it was just $3 dollar burger and I called 4 or 5 times for that . Do not recommend to anyone they are fraud The manager themselves do not know how to handle customer you guys should not be in this field I myself is a owner of restaurant never ever did this to my customer

Very good food, nice staff, good services.

Terrible service. Maybe consider hiring people older than 11.

There was short indian girl working friday- April14,2023 around 7pm. She was very rude with customers. Zero customer service skills. I hope people get to learn about customer service, then work in restaurants. Atleast have a smile on face, do not make faces when someone comes in.

Absolutely the worst Macdonalds experience ever. Took over 20 mins for mobile order. Spoke to staff three times to remind them about the order. No apologies. No explanation. Cold food, stale fries.

Never seem to have fudge for their Sundays

I ordered a large milkshake and they put a medium cup in the large cup and only filled the medium cup. 216th and fraser hwy langley

Guy gave me the wrong change

A good option for a stop along Fraser Highway

Soda that s more soda water than anything. Remainder of meal was ok and service was subpar

The drive thru is very slow and the food is expensive.

SCRUMPTIOUS!!!!!!!!!! it was so good but there a lot of homeless people there. the food is good but they always forget something in my order.

Dietary restrictions: The girl working the drive through tonight was extremely sweet and accommodating for my burger request (i m gluten free and she lettuce wrapped it). Usually I don t get spoken to very nice lol but she went above and beyond what she needed to. Thank you!! Service

Horrible experience early morning, made me late for my golf tournament and I didnt even get my whole order. Sat morning I waited 15 minutes for my food and it wasnt even slightly busy. I got my order which was only a hash brown and no McMuffin. How do I formally complain about this backwards experience.

Always the same

The younger people working at this location are good and seem to work well together and have a sence of humor which is I bet difficult with some of the people they deal with

This store has a drive thorugh and free refills. I also has good seating and a pleasant atmosphere around. One can have their food and at the same time enjoy the view on Fraser Hwy. The crew is professional and follows the McDonalds standards of make it fast, make it accurate and make it special.

You pay for 20 nuggets plus a kids nugget happy meal, and they give you old limp nuggets and dark as hell. The oils is old, and they expect children to eat this. McDonald s you have gone down way down with your standards.

Its McDonalds.

if i could give this place a 0 i would but unfortunately it isn t possible. this place is the grossest place i ve been to. the service is so horrible and the food is constantly cold. i ordered a chilli wrap and they re was no chilli sause on it whatsoever. the people at the window didn t understand what i was saying. i had to repeat my order several times and i was starting to get really frustrated. this place is infested with rats it s really disgusting. i wouldn t recommend this place to anyone. i m actually surprised this place is still in business due to its filthyness. i will never ever eat here again.

Fast deive through, friendly staff, understood order and they were clear when talking to you.

This place is always fast, friendly, and consistent. Thats all I need from a McDonalds Parking: There are usually always parking spots free, but the parking lot is a bit of a zoo during busy times with so many businesses there and a poorly planned lot.

They are all the same . . . I only stop here to get ice for free . . . ! Wheelchair accessibility: This location has a nicer parking area for handicap access than some other McDonalds . . . Food : 3/5 |

Very tasty fastfood priced like gourmet

I find that the McDonalds in Aldergrove is very slow. Staff just stand around instead of taking orders from inside customers. We stopped going there after being ignored many times. Staff need to be better trained.

You cant say McDonalds is always good or bad, each one has old fries and fresh fries heading out the window at times, same with burgers etc. This particular store has a better track record for some reason. We have had more decent fries and burgers from this location, the kids, I mean young adults running this one seem to know what they are doing .

Edit: Thank you to the wonderful lady who took my order in drive through today. I had a budget and she quickly and confidently helped me place an order within my budget. Also, pop tastes on point today so great job keeping up with that. Just the comfort food I needed. ----------------------------------------------- I always order plain quarter pounder with cheese, fries and a med coke. Coke tasted off, like most McDonalds. (Keep on top of your syrup and cleaning) But I absolutely was amazed by the burger. Everything was perfectly in line. Thanks!!

Couldnt count money Messed up the order. Nothing new these days. Food

Every time I order from this place for some reason they forget the hash browns never again am I coming here

The restaurant needs cleaning, all the tables has crumbs and dirt. The floor is so dirty. Always check your order if you went drive through, because you will get home and find something wrong. Either missing sandwiches or raps. I have traveled all over the world and what makes McDonald standout, its food and clean restaurant. Shocking here in BC is hard to find one clean.

Honestly McDonalds is terrible But the night lady that works there is the most amazing ever I often work late and have nothing to eat but shes always a pleasure to see and gets my order correct everytime You have a truly valuable employee that most McDonalds franchises dont have

Ice coffees ordered lrge and received mediums watch out !!,,?? Wheelchair accessibility: Parking Food : 2/5 |

Mcdonald restaurants have forgotten they are serving food to good paying customers. Getting worse in making mistakes on orders and NEVER giving smiles or any care whatsoever

Waited 15 min after drive through. It was cold and missing items when I got home.

Slow service!

Good service and fast

Specifically have asked for fresh filet o fish last 2 times. First time tried to pawn off one fresh one old patty on a double. This time after waiting forever, bun not steamed and old filet patty. Not impressed. Food

They were super slow and got our order wrong charged us for stuff we didn t get

Shout out to Mason and his crew. Tasty breakfast and pie. Thank you!!

They forgot my order. I ordered online and told my kids to pick it up. They told my kids there was no order. I had to show them a screen shot. They said they forgot the order!!! And it still took another 20 minutes to get the order! Unbelievable!!!

Kids had fun in the play place before eating :)

Oct13 2023 13th day of monopoly at McDonald s

I am visiting regularly in the evening and the sandwich are always fresh the way I like

McDonalds.....just what you expect.

After reading I walked up to the counter because they turned off the soda machine. I asked for a glass for ice with water and she tells me Im sorry we dont give refills. She didnt even hear what I said. I went next door to the gas station and got some.

Quick stop for a snack. Was clean inside, staff was polite

Delightful and delicious

So I order bottled waters with our meals and the bottles are covered with mud. The person working says Ill get you a new one, only to come back and say, theyre all like that, and hands it back to me and walks away. I go and put my tray down and then go back to the counter and tell a different person this is not ok. She had to ASK someone else what to do! The other person says, use a bar cloth. The girl then proceeds to pull a rag out of a dirty pail of water and would off my bottles. Really Mac Donalds? Guess Im wiping sanitizer on them now .. . So gross. Then there is the group of young people singing and playing guitar... Wow, just no respect for other people. I do not know where the manager is but they are not managing.

McDonalds has gone down hill for years. Today the food was not fresh. I actually returned my fries and gor them fresh-ish. The oil was definitely old. The burgers were not fresh, the buns were stale. And apparently there are no refills anymore... so safe to say McDonalds is losing a long time customer. Probably for the best.