20125 64 Ave Unit 101, Langley, BC V2Y 1M9, Canada
Fatburger is a Canadian owned and operated restaurant offering custom made premium burgers. Our extensive menu features award winning burgers made from fresh, never frozen Alberta angus beef, Buffalo's Chicken Wings and Tenders, Poutine, Breakfast, and so much more...
The food was incredible, and the customer service was outstanding. Every staff member was genuinely passionate about their work. We need more people like them everywhere!
Service was very good and Delicious food always..its so busy always
My mom and I came here the other day, because we do love the burgers. How ever we did stop coming here 6 months ago because we found it VERY rude and obnoxious that the cashiers yell across to everyone if you leave a tip or not. ( yells Tip or NO Tip) and I'm not joking when I say they YELL it in front of everyone. I was just getting take out so no service was provided, they just did their job. They made me feel that if I didn't tip they would do something to my food. I think it's absolutely ridiculous to treat customers like this at a fast food restaurant. I will no be returning here because of this, I was hoping it changed in the 6 months but it's still the same tacky service.
Haven't been here in many years. Hungered for quality burgers at fair prices ,relatively speaking. The order clerk was incredibly friendly & personable! Something I look for! You know quality is high because the owner is part of the cooking process! They recently did a major renovation which looks great. Gives 80s vibe with a modern decor. I love that they have a jukebox! The burger with maple bacon & grilled pineapple is a must! The hotwings were so flavorful as well. I will definitely be coming back here often! Order came out quicker than I thought it would. Overall experience was one of best I've experienced!
The food was delicious and very well presented by the staff. Raj was really courteous, a must visit place with family and superb dine in spot. Burger was awesome and lettuce wrap was really fresh..
This Fatburger restaurant in Langley offers plenty of delicious food on their menu, my recommendations to try are original burger , California burger and Philly cheese steak sandwiches. Pleasant atmosphere with fast order delivery , friendly staff and plenty of free parking spots. I highly suggest you to check out this place 👍🏼
The burgers were fantastic. I brought my kids and wife for a late night dinner and the burgers hit spot . Love this location as it’s easy to park and walk to . Enjoy!
These burgers were juicy, fresh and filling. Probably one of a few places that can add pineapple to your burger. Deep fried pickles were also good as well as their fries and onion rings. Highly recommend!
food came out after an hr crazy stuff
The food is delicious, with great service and best fatburger team.
Updated Oct 26,2024 aprox 1230-130pm Tried this location again food was ordered via skip the dishes The food that was ordered was not the famous chicken strips I ordered for the last 8 years of my life but those skinny double cooked strips the burger that was suppost to be a xl burger was falling apart this was the last time and how dare they take advantage of people using skip the dishes what a waist of 55$ ps this order was placed and received in 13 minutes. Very unsatisfying not going to bother phoning in to here them tell me to take up with skip I did eat most of the food my kid said he wouldn t eat the chicken strips as they were not strips 6 pieces was actually 11 small chunks of chicken , budget cut maybe ? Ordered skip the dishes, Cajun fries cold and hardly seasoned , burger wasn t half bad little soggy on the corner of the bun over all very expensive 62$ for 2 meals
Too late 4burger took about 35 minutes , beside that they missed part of order
Was great restaurant, but now Indian took over. Service becomes really bad. I ordered chicken tenders combo, milkshake and mini donut. Didn t give me the pop cup right away after I paid, I found seat to sit down and kids were thirsty so I went to counter to ask for my pop cup, lady is rude and said I didn t give you cup? I show her my table without any cup, so then she gave me the cup. After milkshake and chicken tenders combo, the lady wanna took away my food waiting number tag, I told her we still short mini donuts and almost had to show her my receipt to prove I ordered mini donut foods are great but service becomes very bad now.
Paid before I got my food and was asked for a tip before I had enough info to decide if I should even tip (pick up by the way) the manager yelled loudly to the staff in the back NO TIP. I had to laugh at how crazy this guy was, even the staff was super uncomfortable and mouthed sorry to me from the back.
This is our favorite go to place for the best chicken strips anywhere. Food is fresh and cooked to order...delivered piping hot to your table...incredible friendly service and spotless. Wayne and Laurin Food
Fresh, hot and delicious. The service was fast and very friendly
Great food...Nice waitress
Stopped for breakfast could not sit in the restaurant due to the blaring jukebox I thought this was a restaurant not a night club won t go back to that location
Pretty sad how a long established place was ruined. Where did all employees go? Is it because they didnt speak a certain language? Portions are smaller, staff is rude, place is disgusting. Rush finished, instead of cleaning tables the cashier just went and hung out with her friends. This was once a great restaurant ruined by overseas buyers. Can not support this location anymore.
Giving a 1 star because it was the most disgusting veggie patty I have ever had in my life. If you are a vegetarian do not waste your money.
I love this place to visit
Great service and food by Destiny!
Havent been here in years but Destiney made our night Fabulous! She was super helpful and so pleasant even though we couldnt figure out what we wanted she patiently walked us though the whole thing. Thank you Destiney, the world needs more people like you!
Food is amazing. Staff is friendly. The place is very clean. The Langley location is by far the best Fat Burger restaurant to go to.
Hi hi, we were greeted with enthusiasm and the ordering process was pleasant and engaging. Our burgers were delivered to our table in good time, but because the hostess was busy receiving new customers she was delayed in preparing our Mocha Java milkshake, but once it arrived it was delicious. All in all a good experience.
Sorry Fat burger, I never give 5 stars to any one.
Waited so long for my order. They work with only 3 people!!!!
Food was good, took forever.
Worlds slowest burger place
I have noticed over the past couple of weeks there are less and less people there. Sometimes you wait for a long time for your order, Only a couple of the staff are friendly now. The floor was very wet and slippery in spots. It wasnt cleaned up, only a sign was put there. Not happy over all with the place anymore. We stopped going there for dinners and went for breakfast, twice now I have cleaned off my table, twice now we didnt get all our order and had to ask for it. The final is that the sausages werent cooked. We wont be back.
Our Favorite Fat Burger. As a family of 6 this one has a lot of seating unlike the newer location in Surrey on 104th. Always clean and friendly Parking: Decent parking Kid-friendliness: Has kid meals Wheelchair accessibility: Wheelchair accessible entrance and seating
Fatburger used to be my favorite burger place but it has gone down hill over the years . Quality of food is poor for the prices . Worker was unaware of a promotion on posterboard and the girls working all speak their language instead of English infront of customers .
Waited around 8-10 mins, and got this. Soggy bun , pinch of grilled onions...
Had 2 combos there. Burgers were not fresh and fries were under cooked and soggy. Cost just under 50.00. Last time there for us.
Excellent staff hot food and delicious
One of my husbands and my selfs go to restaurant, langley location has been the most consistent and giving tasty food, my only complaint is their poutin gravy is definitely not worth getting doesnt have much flavor.. other then that I love the crispy buffalo burger.
All team members are very good and speak politely to everyone food quality is too much good and the place is very clean and nice also food service is too much fast and good I m very to visit there and also recommend to all to visit and try here s food thanks
Love the ambience of d restaurant..love the food .hmm yummy!..staff are nice Food
The people are very nice and the food is very good.
Good burger and theyve added wings and strips to the menu that are good too.
Well we thought we were going to Tim Hortons and ended up here . So glad we did it was amazing , great food , great service and good prices.
Absolutely my kids and my fav burger joint in Langley. Went yesterday and discovered the treasure chest with free toys for the kids to pick from! Love this location and the staff. Definately could get a burger for cheaper somewhere else but what you get for the price is well worth it! Kid-friendliness: My kids love coming for a burger here. Free toys in the treasure chest for after they finish their meal!
Well I wanted to like it but then I got food poisoning so
Meh, poor taste
Great burgers and shakes
I recently visited Fat Burger in Langley and had an exceptional experience. The cleanliness of the restaurant was impressive, and the staff went above and beyond to ensure a high level of customer service. The moment I walked into Fat Burger, I noticed how clean and well-maintained the restaurant was. It was evident that cleanliness is taken seriously at Fat Burger Langley, and it made for a pleasant dining environment. The staff at Fat Burger were truly amazing. They were friendly, attentive, and genuinely cared about providing excellent customer service. From taking my order to delivering my food, they were efficient and made sure all my needs were met. What stood out to me the most was how seriously Fat Burger takes customer service. The staff was not only knowledgeable about the menu but also made recommendations and answered all my questions with a smile. Their dedication to ensuring a positive dining experience was evident throughout my visit. I highly recommend Fat Burger in Langley to anyone looking for a clean and friendly dining experience. The combination of exceptional cleanliness, amazing staff, and a strong commitment to customer service sets this restaurant apart. I will definitely be returning for more delicious meals in the future.
Best burger I ve tasted in along time. It actually tastes like real beef.
This place has awesome food, the atmosphere is great and the service is old school, but in a good way. Highly recommend!
This location makes a great hand made beef burger.
After 27 hours of labor, my wife said she wanted a Fat Burger and a Milkshake when we got home from the hospital with our first born baby. We placed the order and made a note of the occasion. The staff kindly sent over some bonus churros with our meal and a lovely note saying For the mom - congrats having your first child . Absolutely loved it. Thank you to the staff for this.
Great food at a good price. Kids meals for $6 is unbeatable, especially when you take into account the quality of the food. Service was awesome too. I haven t gone to a Fat burger I didn t like so far, keep it up! Kid-friendliness: Kids meals are at a very reasonable price.
Was not impressed at all. What a waste of $70. The only thing I enjoyed was the coke which wasn t made in the restaurant thankfully.
I ate here with my son and husband for dinner. My husband had a burger, my son a burger with a poutine, I had a burger patty with nothing just the patty. After waiting 20 minutes for our order, only my son and husband got their meals. They did not make my patty! I waited another 15minutes for a patty. My husband went up several times to figure out what was going on and none of the staff could say anything. Once it came out, I got a quick sorry but when I said this was unacceptable the lady said very snippy, Im not the one who made the burger. This was very rude. I came to enjoy a dinner with my family and got treated like garbage. I was told it was a fault in their system for not picking up the lone burger. This is fine, mistakes happen, but then apologize sincerely and make it right. Then the next lady came and apologized to my husband when he clearly said it was my burger. She wouldnt look at me and continued to cut me off when I would talk. Complete disrespect. All I wanted to say was that I was very unhappy with the way they were handling the situation. Then a other lady came over. Her name was Destiny. She actually apologized to my face which I was happy to see. I told her I was not happy with the situation and that I understood that it may not be anyones fault but in the end their company was at fault and should fix the mistake. She offered to talk to the boss. I said, yes. She came back to tell me I could have a free burger at my next visit. I thought this was fair and accepted. Im glad they were able to fix their mistake but to have to basically demand it is just bad service. The customer comes to an establishment to have a joyful experience and when that is not met there is something wrong with the establishment and someone higher up needs to fix it. I guess its not exactly easy to keep fast food workers though..
I really like this place. Their food is always tasty/ fresh, the cashiers/ servers are nice, orders come out fast, price is good, always find a table available, its never crazy busy crowded and loud. Can only recommend.
Great service by Adeep Singh bal
Employees who are cooking they have their hair not tied. What is that goes into my food?
People were mad for waiting to long, I was waiting over 30 minutes for 2 burgers they came with the wrong order to the table they were out of things as well. They missed my poutine, Staff didn t know what they were doing. After I told them what I thought all about it they only had excuses instead of solving the problems. My girl had a bone in the chicken burger it was terrible and that for 50 dollars plus tip on top of that for a order ! To bad that the old owners sold this company to people that don t know how to run a simple easy burger fast food restaurant. Not professional at all ! And why do we have to give tip before we eat when they can t make they re people happy ? I never will recommend this place and never will come back anymore !
Worst service at the counter, and also the burger was not fresh
love the chicken tenders!!!
I recently visited Fat Burger, and Im thrilled to share my positive experience. The cleanliness of the place was impressive, contributing to a pleasant dining atmosphere. The portions of food were generous, satisfying my appetite perfectly. The service was excellent, with attentive staff ensuring a delightful dining experience. The open space added to the overall comfort, and the ambiance was truly excellent. My visit to Fat Burger left me not just full but also genuinely happy with the overall dining environment. Highly recommended!
I waited for more than 30minutes for 4 piece tenders and when i got them the size of tenders was too small.It was a combo of 18$ something was not worth it.
Cashier was excellent ensuring my order was correct. Even offered a mix of banana/ chocolate flavored shake (her own design as not sold usually when I asked for it). It was excellent. Fries (large) were enough for both Myself and my son. Expensive but well enjoyed. Only reason for atmosphere at a #3 is that a number of seat were ripped/tapped and the one we selected was not very comfortable.
I waited for 45 minutes for my order!! While I was waiting I asked the staff how long, and she said our wait time on orders for now is 30 minutes, SHOULDN T I BE INFORMED THIS PRIOR TO PLACING ORDER? Since 30 minutes of wait time in fast food restaurant isn t normal. Staff is friendly BUT not hygienic. Staff was eating fries when pulling out from fryer. One of the girl was making a chicken wrap, she cut the pieces of chicken and LITERALLY ate one piece and added the rest on the wrap. They have open kitchen so all these activities are easily noticeable. I was flabbergasted.
Always great food
Delicious and juicy burger.. And the thing is i like Most is Burger s size so big Food
Best hamburgers in Langley and the wings dont disappoint! The staff is very friendly. This is not fast food burgers. You get quality burgers which are a bit more pricy that a fast food joints, but you get what you pay for. The go to place if you crave a good burger.
Crispy yam fries and California burger are delicious!
I like fatburger but this place needs to hire more staff/be quicker during rush hour.
I eat here. They have food here. Management is kinda cute. But I think he is married.
Very fresh and tasty food and also very good service
I can have my dinner every night here. So nice burguers and fries
Delicious. You have to wait a bit since we dont use frozen meat, but its delicious.
The food was amazing, and the customer service representative was exceptionally nice. Well done!!
Go to the one in the mall over this location. You wait for ever, even if it s empty. Then some how Every time I get food from them the veggies are wet/soggy with out fail and Soft wet fries when you ask for extra crisp. Haven t gotten a good tomorrow from them in the last couple years. Don t go to this one anymore but it s always a let down. Especially if we skip the dish s from that location instead of the one in the mall by accident like today. The mall can give me dry buns crispy fries and veggies, Why can t you!? The mall has never forgotten an extra patty, extra cheese etc. you have
Really good old fashioned hamburgers with all the extras.
The food was good, however the girl working at the front counter was horrible. I asked if there milkshakes were gluten-free, due to my daughter having celiac disease. She proceeds to roll her eyes and say I dont know. Then she pulls out a book and looks in it for 5 seconds and says I cant find anything. She made my daughter feel like something was wrong and that she said something wrong. The customer service was completely uncalled for and completely brutal. First of all, you should never treat a customer the way we were treated today. Without customers there is no service and overall no jobs. We will never go here again due to this, I dont care how good the food is!!! Also, It doesnt matter where you work. You should always know the product youre selling!!
I almost exclusively order these guys online and have only ever once had my order messed up(in 7 years of ordering). Always quick and cordial for the quality of food youre getting. Its pricey but worth it. Vegetarian options: There is a vegetarian selection here. In contrast to some other chains, its worth noting that; -I have never seen the cooks clean the cooking surface before preparing vegetarian options -Their grill is clearly callibrated exclusively for their meat recipes as their iteration of beyond burger is slightly overdone and dry in contrast to other chains.
The service was not very good. The girl looked like she didnt want to be there. The burger was soggy but tasted ok. Nice place but no one smiles. Food
Super friendly staff, was really happy with their attitude and positive atmosphere. Just what I needed after a long day
Spent 50 bucks on 2 meals the burger was so disgusting I couldnt eat it it was soggy and extremely salty the gravy tasted like coffee grinds and litteraly smelled like cigarette smoke...when I called to complain the manager asked me to drive back down there to return the food instead of offering a credit..Iam 7 months pregnant and litteraly just packed it all back up N am driving back down there I will never order from there again there manager is a joke poor food and even worse customer service
Always great good, and thick shakes. Nice they use quality meat, with no fillers. Food
Milk shakes were great
This location has never failed me; always hot, fresh & tasty. If Im gonna eat a burger, its gotta be a Fat Burger! They make a great lettuce wrap version too if youre not into bread. Food
Slow! And un organized for a Saturday night
Tasty food, took 20 minutes for us to get food. TVs were dark and looked broken. But staff were nice, did what they could, Ive been to other locations, speed is an issue at this location. Kid-friendliness: Have kids menu available.
Huge servings...
Amazing staff and service, would definitely recommend for great burgers!
Burgers are good but the fries are only mediocre.
5 stars to the friendly staff members at this location.
Great tasting meal, friendly service
Love the Hawaiian burger! So messy and good!!
Awesome outlet. Very spacious and as usual the burgers were amazing tried the Oreo milkshake too which was fabulous. I like their plant based burgers the best staff was helpful and polite. Recommend a visit
Atmosphere is great service is number 1. Keep up the excellent service
The best Fatburger location consistently. Always so good.
Probably one the best fat burger outlets out there... more of a classic diner vibe than a fast food outlet. Location is crisp and I cant appreciate the golden age music playing enough!! Simply golden!
Very disappointed. While waiting for my to go order, the man who was making the burgers was on his phone, then puts it down and starts placing burger buns into the toaster and handling the fryer baskets. I asked the girls standing there can he please wash his hands before handling my food and others and he said its ok, it isnt your food. Im sorry what? He then used a small amount of sanitizer, placed another bun in the toaster before walking to the back. SO gross. Will not be back
Went for the breakfast. Good service, came to table with coffee refill. Descent portion size. Kid-friendliness: If kids are good, everyone friendly Wheelchair accessibility: Wheelchair accessible parking and restaurant easy to maneuver in.
Fatburger is a chain burger place with locations everywhere known for its old-school 50s style. They make everything to order and the inside is definitely dressed the same. The staff here are friendly and very vocal. The food is great, burgers are on point. Portion sizes are decent for the price as well. Make sure to get a punch card if you plan on coming often.
Burger, onion rings & mango shake were good
You can tell the manager of this location really cares about the quality of food they put out, burger genius as far as Im concerned. Always consistently great.
Amulya and Honey you guys rock . You have made me a permanent customer of Fat burger Thank you for a great customer service and great burger. Vegetarian options: Beyond burger patty available Parking: Perfect
A hamburger restaurant that I like very much. The milkshake is very special, and the mushroom Swiss hamburger is great.
A beautiful services perfect gorgeous place for launcher.
For some time Ive being buying breakfasts where they give you a stamp towards a free one, but today, they wouldnt take my card. Not coming back. Bye.
Service is amazing and the food is just fantastic. Highly recommended.
Great tasting burgers. These are made with real meat and not the other kind. I definitely recommend this place. Real is expensive, if you want to settle for cheap than go to McDonalds.
The rudest employee Ive encounter in a long time. I should have just canceled the entire order
I have celiac disease and can always trust this place to serve a great burger without getting ill for which i am very appreciative!
Great place for burgers Very friendly staff Food
I had a great experience at Fatburger! The staff was super friendly, even better than other places Ive been to. I was really impressed. The place is always clean, theyre constantly cleaning it. And let me tell you, the burger is just as good as any other joint. Highly recommend!
Very saddened that the chicken strips have gone up so much in price, I bought them all the time, but now they re way overpriced for what you get. Raised from $18.99 for 12 small strips, to $24.99???????? Nope, gouging costs business.
Awesome burger. Sometime the is too much to eat in one serving (wife)
The service was super friendly and the food was delicious. Quality and service are consistent with the Coquitlam location.
Out of all locations, this one hits the mark evertime
People need to know every location is not the same. This Langley location has an owner and staff with a vibe that will have you coming back for there huge unique menue thats clearly taken very seriously how the experience is and how thefood quality is dealt with. I strongly recommend breakfast, lunch, dinner, desert, be enjoyed while listing to the Juxe Box. Dont sleep on this location Vegetarian options: Everything here is A+ Dietary restrictions: Everything here is A+ Parking: Everything here is A+ Kid-friendliness: Everything here is A+ Wheelchair accessibility: Everything here is A+
Excellent, very delicious everything and tasty and a jukebox with very good music . Kid-friendliness: Everything very good, thank you.
Awesome veggie burger, way too big and tons of toppings. This location is the best as the other rone in Langley and the one in Richmond are kinda of chincy on the portions but still taste good
Super good, everything was delicious and the breakfast was also very tasty.
Nice and tasty burgers and fries
Always a decent burger, fan of king burger. Parking: Lots of parking Kid-friendliness: Kid menu
I have mixed feelings about my experience. The food was enjoyable, but there were a couple of aspects that left me wanting more. Firstly, the burgers at Fatburger are undoubtedly tasty; however, I couldnt help but notice that the amount of sauce in my burger was rather insufficient. The lack of sauce slightly diminished the overall flavor and juiciness that I expected from a burger joint. Its definitely an area they could improve upon. Secondly, the customer service was just okay. I didnt feel a warm and welcoming atmosphere. The staffs friendliness left something to be desired. I missed that personal touch and connection that can enhance the dining experience.
Fresh burgers, nice staff, hot fries!!! Loved it especially for being in a mall
Always kind
Usually order from food food apps from here. Decided to come in and enjoy in restaurant. Hands down an amazing, fresh, hot burger. Must enjoy in restaurant.
Lethbridge location is awesome. Too bad I was in Langley. Rude condescending staff. Milkshake average, use cheap ingredients. Lethbridge uses high quality so cheap and rude. Too bad. Waste of time stopping here.
I went to have my lunch at fatburger yesterday. Food and service both were good, especially the milkshake. However, in the evening i went again, but the service was pathetic. Supervisor/manager at that time seemed nice and friendly, but the employee who took my order was rude. I know girl it s not an easy job to work till 9. But that s your job. Even we work 10 hours a day, no matter how tired we are but treating customers with a smiling face is our top priority. I m paying you to get what i want, YOU ARE NOT DOING ME A FAVOUR. Hope you choose to be kind next time.
Ordered thru SkiptheDishes- gravy was poured over the fries in the box. Awful, mushy fries. They put the gravy in a cup in the restaurant- why wouldn t they do that for a delivery? Vegetarian options: Impossible burgers are good
Ive been to a lot of Fatburger locations in and around Vancouver. This one is best in terms of food and service. Atmosphere is a little cold. Everything is very clean. Parking: Best to park in the Superstore outdoor lot as parking spots in proximity to Fatburger are hard to come by and very narrow... just right for door dings!
Although the food here is always fantastic, the service was nightmarish. We ordered two meals, each with a shake. Nothing fancy. They served us our food within about 10 minutes but no shakes. We waited an additional 5 minutes for our shakes, nothing. I went to the counter and asked where our shakes were, the clerk said Yep, okay and turned away from me and resumed making said shakes - she hadn t even started yet. Another 5 minutes goes by and my Husband goes to check on the shakes again, he gets sent away by the clerk once again with her saying she s working on them - which is fine, but tell us beforehand how long shakes will take if it s going to be more than 10 minutes He sits down and is called up to the counter a few minutes later - all in all about 15 minutes to get shakes AFTER our food was delivered to our tables. If you order shakes be ready to wait a collective 25 minutes for them to be done, even on a painfully slow night (we re sitting among 6 people in the restaurant right now, on a Tuesday night ). Hopefully they figure out their rhythm soon - this experience has dissuaded us from coming back anytime soon.
Ive heard about Fatburger but never been to one. I happened on the one in Langley by accident. I ordered a bacon cheese burger meal and it didnt disappoint. It was very tasty and made fresh. The best part of the experience was the staff that happened to be working. They were all in great moods and seemed to enjoy their work and each others company. This kind of positive attitude is truly lacking in todays society. Id like to believe that all the employees were like that but its unlikely. To that specific crew that worked on the evening of November 30 2023 you are all amazing and made the rest of my evening. Thank you!! To the owners of that location Bravo for hiring quality people who deserve a raise no matter what you are paying them.
Fat burger is one of my favourite places for fast food. I love that they have the option of lettuce wraps and that you can add guacamole in your burger. I usually always get the impossible burger with yam fries! Even the yam fries and the chipotle sauce taste really good! Vegetarian options: Impossible burger
I would prefer smaller portions for less cost; but tasty & friendly.
Their burgers are
Breakfast is awesome
Hot fresh and delicious. Vegetarian options: Impossible Burger Dietary restrictions: Vegan
Food was great we had one king burger combo and one vege burger combo. Both tasted great. Also had boneless chicken wings (not a fan). The service was exemplary. Only knock on this place is price a bit high but yiu pay fir quality I guess. Plus it was very filling. Definatley a treat. Would go back for sure. Lady working behind counter was so kind
The Best, Fresh Burger joint BUT Went today , and the place is not the same without the very cheerful cashier with beautiful nails. Rihanna does not seem like she wants to be there. Even the Asian and EIndian cooks seemed lack Lustre and place was empty at noon Staff today put a damper on Fatburger. Very Dull and uninterested in ANY CUSTOMER SERVICE. YAWN. Obvious they talk about customers while staring at you with eye rolls. Rude and unnecessary. Quit Asked for water and no eye contact, just put it on table and walked off.
The customer service at this location is horrible. Second time I ve ever gone here and you get treated like your a complete burden on them. The food and restaurant is great but customer service is the worst. Not only that but they make it very obvious that they gossip about you by eye rolling and staring right at you while talking in a group. Don t get a job in serving/customer service if your going to treat customers with disrespect and make them feel unwanted. Just unbelievable. Won t be going back that s for sure
Delicious and friendly
Best location I have visited with my family, the food is delicious, fast and fresh and I am not even talking about the portion sizes :) The Lady at the register is super friendly and nice. Definitely the place to satisfy your tastebuds with delicious filling food.
Amazing tasty burger!
Fresh burgers Every time
Always a good experience at this location. Clean a fast service. Good burgers. Parking: Lots of parking spots.
Great service, very clean, and great breakfast!
Ive been coming to this Fatburger location for over 5 years now, and have traveled specifically to this one even though I have one closer to me. The service is always quite good, and the food is consistently delicious, made right, comes well presented and at a great price. We had breakfast this time and I will definitely have it again! Super well made with options for your breakfast order. The restaurant is consistently clean (including bathrooms), the staff is super friendly, and the atmosphere is always great. Lots of room to dine in, they have different seating options available for small groups, singles or couples. Kid friendly.
Amazing chicken tenders!!
This was the most disappointing trip across Canada ever! I was so excited to try fatburger... I ordered the mushroom Swiss.. now before I get into how disgusting the burger was, I want to note that the little red head woman working there had visible lice crawling in her hair, with no hair net. Not only that, she was incredibly rude, in a snooty way. NOW BACK TO THE BURGER... So Im so hungry and my mouth is watering. I open the wrapper and I see it, but not before I smelled the, seemingly, 6 month old grease. I tried a piece of lettuce I had ordered extra on the sandwich. It tasted like, I would imagine and outdoor grease tub to. The bun on my so called burger was so soggy that it was falling apart. I called and they tried to tell me the Burger was supposed to be like that and didnt want to refund my meal. If I could I would rate this zero
Great service even in pandemic
MISLEADING ADVERTISING -- Great burgers - but terrible service. We went in for dinner, as wed seen an ad in the local paper mention this ad for 10% off today. We mentioned the ad, name of the paper, and were told not this location and were made to feel like we were making it up. We went home - pulled up the ad, and we were right! Called back and were told to come back for the 10% on our next order....nothing else. Would have expected a little more as this was misleading advertising - pulling us in and then not honoring the ad. Fatburger has just lost a regular customer.
Foods ok. Nothing special. Probably won t be back.
Very nice location and great quality as always. This last time we visited the team was not in the best of moods and didnt even do their famous fat tip! After tipping them, and were just very dry on their kindness. I suppose it was only a bad day.. hopefully theyll be better next time
Yam chip and wings are to die for. Try them and love em Parking: Great parking space
Staff was very friendly and kind awesome food and service
Five star due to the best customer service by Natalie! She was friendly, courteous and have a customer centric approach For pricing i would rate 4 stars! Food
Great spot, We go as a crew from my work and love the chicken tenders highly recommend
Very unhappy. First of all, I was told it would be ready in 10 minutes, I think they forgot mine because I waited about 25 minutes. And they werent even busy. Second, do they expect to examine my food before eating. Other than the service I was really enjoying my burger, then there it was. A blond hair was hanging out, so I went back. The manager was like, Well you ate most of the burger, and refused to do anything about it. So I just shook my head and walked out. They are lucky that there is something wrong with my voice or I would have gave them a piece of my mind. My first experience there was better. I will probably never go back there again.
Everything was delicious. Restaurant had a great vibe and atmosphere. Staff was welcoming and attentive.
Loved the burgers, dont like the price. Shouldnt cost close to $20 for a burger and fries and drink.
I m a bit of a burger connoisseur and fatburger never disappoints. Always a great customer service, never a long wait and always so fresh tasting. The boys love the hotdogs and kid s meals are the perfect sizes. My go to for a delicious burger.
Mmmmm burgers
Quick and friendly service. I got a thick milkshake and a chicken tenders poutine, both were amazing.
Food is good. Speed is horrible if you are sitting in the restaurant. Tell them that you ll eat in the food court, and they will make it fast. 20 min for two burgers. And I had to ask multiple times.
Dietary restrictions: Im celiac and I eat there with no issues. Food
The swiss burger is king
Food was good...will come back
Best burger I ever had <3
Best breakfast price in the LMD. Not sure why this diner is not busier in the mornings. Great food, portions, staff and service.
Great burgers. Great fries, sports on the TV. What more could you want?