McDonald's in Leduc

This place is clean friendly and fast

Multiple of my friends, including me have gotten food poisoning from the chicken nuggets and burgers from here. Please, atleast cook your food right and be sanitary to avoid more food poisoning.

Very good

Its what you expect from a McDonalds

Was in a rush so if course had to wait several minutes for my food. I find that happens frequently at this location.

A good place

Surprisingly so... Compared to many months ago, it seems like a different MacD all together. Awesome job

Good

It was nearly impossible to find a clean table , the floor underneath tables and chairs towards the rear of seating area was very dirty !

Always a good experience here!

The service and people in here are the best

As expected

The fry containers are half full if you re lucky. Just what I need when I m super hungry. Thanks..

Parking: Great little snack and good people Food

Food was okay nice to see you a little bit lower prices

The only reason I came here is because I got into a little accident and went to the Leduc hospital near this location. Ordered cheeseburgers, McNuggets, and a pop. (Went thru the drive thru.) They got me my cheeseburgers and McNuggets alright, but they forgot the ice and straw for my pop. Not terrible for a McDonalds, I was in a ok mood even though my arm was broken.

Very slow service

This McDonalds sucks. Always slow and always messing up orders

Not bad having cheeseburgers once in while like the cheap price and good service

Has not changed much. Great service and good coffee.

Fast food without the fast. Milkshake, go park and wait. Breakfast, go park and wait.

The sweetest staff you will ever meet.

stupendously atrocious, my friend ordered a water then couldn t find where to put the water(she has autism, a serious disability) a woman with white and black hair named tammy came and ripped the cup out of her hand, got mad at her, said she was stealing, then proceeded to kick her out. and when my friend tried to explain herself, this horrible woman began yelling at my friend to leave so my friend had to wait in the truck because we are in a group and everyone else had food. i am very unimpressed and uncomfortable but also angry and upset with how my friend has been treated all because she couldn t find the water button. she also didn t get her money back for the drink she bought but couldn t find the water button. so unprofessional. considering we all come here quite often as friends and to connect with others, i m very sad to hear that the people around us are changing and have become rude and hateful towards paying customers who spend their own hard worked for money here just to be screamed at and accused of stealing when this woman named TAMMY ripped the cup from her hands and did this? so horrible. i don t think i can ever step place in here again, along with the 6 people i was with. such atrocious behaviour to customers from someone who is working in CUSTOMER service. make it make sense?

this awful woman named tammy accused my disabled friend of stealing when she bought a water then couldn t find the water button. tammy has white and black skunk hair and yelled at my friend with autism(a very serious disability) and kicked her out of the restaurant. all because my friend couldn t find a water button she had her cup ripped out of her hands, yelled at, and kicked out. then the rest of us got dirty looks and mistreated the rest of our experience. i feel hurt and disgusted by this god awful behaviour. horrible horrible horrible. TAMMY should not be working in customer service if she cannot properly service customers.

I can t believe I m reviewing a McDonald s but my experience here has been so awesome that I had to share. I just moved from another city and am blown away by this McDonald s. I ve never been a fan of the food because it s so inconsistent but for me, this location gets it right EVERY TIME and it s better than I ve ever had it anywhere else. The staff are also super personable and sweet.

Discrimination is not OK they get the orders right 0.1 percent of the time AND THEY HATE KIDS

Order was exactly what I wanted!

They advertise that they serve burgers until 4:00 am. Went at 3:45 and they said there s nothing they can do and I should ve come earlier. The next week I went at 3:30 and they said the same thing. Tonight I was there at 3:10, 50 minutes before the time they say they stop serving lunch and they told me the same thing. Wasted lots of driving and time on my lunch breaks. Very glad the one down the street is open again.

They need a front counter had to wait almost 10 or so minutes .

You guys been open for almost 10 years and your still missing items in the drive through.

This is just sad. Ordered a large fry and its basically half full. Never going to this location again. Horrible.

Typical food friendly location. Chicken was a little dark maybe old oil.

Horrible experience!!! Waited in the drive thru, 3 cars went through on the other lane, no one answer my side. I drove up to the window, the worker didnt seem to care, confused on why my order wasnt there I told him. Finally ordered, get to the next window, I tell the manager what happened. He apologized. When I get my blizzard, there is only oreo mixed in the top 1.5 or so inches, then plain ice cream the rest, I go inside amd complain, they give me a new one, now there is 1.5 inches or so of cup where there is no ice cream, so they didnt fill it full. If Im paying 4.50 for a blizzard, it better be full!! And mixed properly!!! How hard is it to give good customer service!!!

Vegetarian options: Everything ok Food

This place can never make a good coffee. It s either burnt, watered down, or missing cream or sugar. Don t waste your money, just go to the Tim s across the street. The new location makes the best coffee ever!

This Tammy GIRL is VERY rude, kicks little kids out of McDonalds for sharing food, and kicks kids out of bathroom, hate her. Unacceptable

their food tasted a little weird

It was okay

So I know that there are people that scam food out of them but to argue with me that they have put my daughter s nuggets in the bag when they weren t.

Ok service

Especially Night staff was Very roodley speaking.not all staff pholipen shot girl she doesnt how to speak customer Parking: No more

No reciept. Does not provide recipe when asked for one. Self serve machine not maintained to provide reciept. Edit. Second day. Machine still has no receipt

I really like the people that go there and work there Parking: Lots Food : 5/5 |

Freshed breakfast I have had from Mcds in forever! Guy working the drive thru was a gem! Got me to buy 2 gift cards because he wasnt monotonously reading from a script, actually sold it with some personality!

Friendly staff

The staff at this location are way better than at the sparrow drive McDonald s.

Always friendly here! They must go through a lot of fries because everytime we go theyre super fresh and perfect Kid-friendliness: They have a family kids night every Wednesday

Whatever, its McDonalds. How many times have I reviewed McDonalds now? Like wow, Google. Please dude? Give me a break. I like your Crispy Chicken Spicey Sandwich on a potatoes bun. Okay? Parking: Yup

Drove up and found most of the parking is not available because it is for delivery only. Then there was no one at the tills so I had to use the self service unit. Self service unit was broken and wouldnt print out receipts. Would expect it to be marked out of order. Then they were not wanting to give me a receipt. Do yourself a favor and go to the one in the north end of the city so you get better service. Parking: Cant park next to store.

Quick snack on the way to work!! Was craving a mcflurry. Soooo good!!

Usually a good experience at this McDs. Best in Leduc!

Restaurant was clean and staff were friendly and helpful.

Indoor service is great. Drive through always makes mistakes and misses or gives the wrong orders

Taste great but it s still a sub for laxative

The service of the restaurant it s really so low I don t like the manager they never have an experience with customer when they have a problem and they take forever to give you the order and very rude. Other place is way better. Turn off friendly in there so dirty the mess all over the restaurant no matter how much you tell them they re still make the food dirty in so gross. Dietary restrictions: I hope you can choose the management since long time has a problem with this restaurant. It s really unprofessional in so dirty when the fries cold , they give you the phrase cold even the big fell on the floor they still use it I see them so much bad and I see mouse as will I told the manager Tammy, she ignored. Wheelchair accessibility: Messi

Very bad management manager it s not respectful and not professional very rude Vegetarian options: They re very messy and dirty I don t like the service the food it s so cold and not professional manager so rude specially Tommy Kid-friendliness: Not Friendly

After years of coming here i just have to say that this is one of the worst mcdonalds Ive ever been to for making errors in an order. For somthing as simple as a mcdouble order, I had to wait at the first window for 3 mins where I was givin my drink and then told to proceed and wait at the next window... over 5 mins later I received a bag containing a cold burger with no fries and no straw in the bag.. the drive through was lined up again after my discovery and not having another 10 mins to spare, a lonely cold burger I ate, thanks for nothing 43ave mcdonalds! I hope people read this and are deterred from coming here and I hope people youve continually affected just stop putting up with your shenanigans and head the couple kms down the road to the other one like I will be from now on.

Parking: Excellent location and plenty of parking . Kid-friendliness: Very neat and clean. Food : 5/5 |

I ordered a double Big Mac sandwich the other day, (first time for fast food in years as I was in a rush) I had a regular sized Coke Zero with it and wow the burger fell apart, was soggy and packed full of sauce. The drink was awful, flat with no taste. I will save my money next time, never again. The staff were friendly enough but didn t communicate very well, to young and inexperienced or poor management. How hard is it to cook a burger? No quantity control that s for sure. Pass for me, try at your own risk.

Jared was having a great time and that meant I had a great time too. He was working hard and very helpful.

Get my order wrong so often.

Food was fast and good. The woman s bathroom sink is disgusting. You may want to step it in the cleaning department. There s no way that much sludge happens within a couple hours of opening.

Always fresh coffee, very friendly staff, free table service, free parking, free wifi, very clean and modernized dining area

Very friendly staff and good service.

Kid-friendliness: Super cheerful and happy at both windows. Waved at my kids in the drive through. Fast service. Very nice.

Wow that was the greatest Mcdonalds experience of my life! The drive thru staff are awesome!

Atmosphere is only 4 stars since I got here when bunch of school kids were in on their break, so it was loud and busy but nothing unpleasant about it, I just picked wrong timing for my relax coffee and food Crew working here were all in good mood and very pleasant. Food

Its McDs the exact same as everywhere. Nothing out of the ordinary. I use the app and it keeps the price reasonable.

Not the best run mcdonalds

Not bad, but the quality of food and service seems to be unreliable. Parking: I drive a tow truck and it was hard gor me to find parking. Parking space Somewhat difficult to find parking Parking options

Item missing

no real point going in, they priortize the drivethru soo bad here no one looks at your order for the first 10 minutes.

Everything was great but the pop tastes watered down

I really like the customer service

Overall good McDonalds, slightly slower than normal service when I arrived

It was just super busy. Noone was at the register to take orders.

Incompetent employees extra onions extra pickles should not be that hard for no onions regular pickles no syrup in pop terrible everytime this McDonalds.

It says 24 hours open but its not not good place to go

Its McDonalds. Always good.

Hmmmmmmmm what u wanna know its terrible food that taste great and half the time u get someone elses order

The can never get the order right, simple instructions are just way to hard for them to understand like no cheese.

I like ice cream

Staff were unfriendly. Told I was not allowed to sit in my car and eat their food in their parkinlot (in an unmarked space). Good way to lose a customer! Will visit the welcoming McDonalds down 50th.

Just picked up two Big Mac meals. Food was good but root beer drinks were watered down. Disappointing!

Ive bought just 2 med coffees and ice coffee...send me to wait in the p.lot waited almost 7 mins.i end up going inside to ask for my order.

Honestly I should have stayed home to eat. Everytime I decide to give this location another shot I am disappointed. They couldn t even bother to put a chicken patty on my burger. The kids that work there in the evenings are too busy goofing off to their jobs and go top it off I can t even call the location to speak to anyone.

The service at this McDonalds is always great. Everyone is friendly, attentive and quick, which is all you can ask for from this style of restaurant.

It took them 20 mins just to give fries.

I cannot express how disappointed and frustrated i am with these guys after a long day i come in drive through at 12:30 am and wait for half an hour and my turn is next to order and the staff comes out and tell me that they are not taking any orders wow i thought this was a 24 hour restaurant this level of harrassment is heights. I will make sure i will not stop at this and escalate this with authorities and with business bureau as well.

Really like the customer service and good stuff

I love waiting 6 minutes in line to get pulled forward, wait another 3 for the bacon for my sandwich to get cooked, and then get 4 pieces of onion (i counted) and the cheese is actually half in, half attached to the box. They hired highschoolers and proceeded to not train them

Great place to enjoy a quick meal.

Its McDonalds. Its what you expect. What makes the Leduc south location the best is the twins that work there in the drive- thru

Definitely not 24 hours got both drive thru lanes closed early am.

Not ever sure why i go here

Fresh muffins with some Cardamoms on it

manager s didn t know how to punch order. i ordered 2 big mac no meat, add tomatoes and junior chicken patties with medium fries and poutine, coke in the meal! they charge me for big mac, 2 poutine on side almost charge me extra 13 dollars. big mac and big mac no meat has a price difference.

The senior cashier lady with white and black hair on monday morning was extremly rude. Needs to relearn customer service before taking orders from customers.

The big mac was well made and hot. The taste has changed and its not the same as what I remember. The magic is gone and we wont be back.

Ordered a Mcdouble and they gave me with only one patty. Call to complain and spoke to a manager and she apologized and offer me the complete meal that i order. Got there and they only gave me just the Mcdouble. The manager even promise me a coupon but everthing she said didn t happen.

September 27, 2023 My friend and I went for a late afternoon snack. We ordered the mcnuggets and big mac meal. We were served after few minutes. Food

Love their costumer services !

Everytime i come here i have to stand and wait for someone to come to the till. Paying for their cheapness with peoples time. Open 24 hours, sometimes. Time to take the 24 hour sign down. Service : 1/5

I ordered a double double and a hot chocolate and despite having a hot chocolate sticker on my cup I got coffee I can t drink coffee. I get it s busy but they even put whip cream on top of my coffee

We won t be back to this location. We thought we would treat the kids and give them one more shot they yet again messed up our order. When I brought the errors to their attention they proceeded to charge me more for the error of a coke instead of a latte, not offering to fix the wrong entry for my food as it was already made and then once we got home and had a sip of of the one latte it was literally creamy sweet hot water with no flavour. It was not a large order either.

Its fancy like apple bees on a date night best burger in town

Not all McDs are created equal. This location typically has fresh fries and burgers. One of my preferred stops.

I am visiting from Calgary and about to head back home, but wanted to stop for some quick cheap food. Ive gotta say, every single stop through the drive thru brought me to such a happy person and kind person. The customer service was incredible! I had to wait for just a minute at the second window and the person who brought it to me was also so nice. When you go to a place and everybodys energy is really high, thats a great sign! The food: the fries were fresh and exactly how I would expect for how they are meant to serve them. The spicy habenero chicken sandwich had a lot less salad than Im used to but I thought it actually worked better, and there was actually enough sauce! Lol I dont normally leave reviews, but this experience really stood out for me!

UnfUsed to be my favorite in Leduc. Unfortunately not anymore. Fries are always overcooked and most of the time, cold. Cant wait for the new location in Woodbend to be open.

Girl at the drive thru got our order wrong twice.

Absolutely horrible time management. I understand dinner rush but I just spent almost an HOUR in the drive thru waiting for 2 cheeseburgers and an order of fries, 30+ minutes was sitting at the second pick up window being ignored while they gave orders to the Uber/Skip drivers. This isn t the first time this location has done this to me.

Its a McDonalds.

Food was typical mcdonalds but there was kids running around like the restaurant was a track and field meet. Staff not saying anything while ignorant parents just stand at counter ordering food.

Tammy from McDonald s so rude and arrogant don t know how to talk withh people & order was delayed as usual

the wrap tastes like rotten chicken

The young man working the drive-thru at 5:30pm on Oct 16, 2022 was fantastically friendly when he took payment. It was refreshing.

Im not sure what happened that day I went in... but all the deep-fried food was super dark, almost like they didnt change the grease in weeks.... I had to the counter 3 times because they forgot part of my order... including a complete happy meal... and when I got home... the fries were missing in that happy meal... not impressed at all... fast food suppose to be quick... was in there for at least 30 min waiting.

Dining room closed permanently, they refuse to serve truck drivers that walk over to the drive thru. Hostile .

Waited over 20 minutes to get 2 coffees. Our order was cleared from ylthe order screen and was then missed. I will not be returning to this location.

80% of the time the fries are just right. 90% of the time my coffee is correct. Still miss the straw once in awhile and dont seem to notice when the pop mix is out. All this being said its still my favourite McDees in town.

Self serve system had glitches

I found some pubic hairs in my junior McChicken it just the best Junior chicken Ive had there Parking: Kids get hit a lot because the parking lot is complicated Kid-friendliness: No I vape around it Wheelchair accessibility: Yeah but you have to push them downstairs

excellent

Great location a bit slow but nice workers