McDonald's in Leduc

By far the best customer service and food is always freshly cooked.

Friendliest staff I ve ever experienced at a McDonald s!

Nice, I Got Banned here as a Baby :D

Tanner had excellent customer service and served us with a smile.

Excellent service

Drive thru guy was friendly and funny, made my day. Nuggets were deliciously crispy

Very comfortable place to visit

Ordered a firecracker mccrispy it was so bad I think they decided to burn the bun instead of adding any sauce

Bad stuffs washroom pay washroom dont need to get any things from here

Slow, Rude and ether incorrect or incomplete order.

A good place

i don t normally leave a view but bro at the window was so friendly and jolly that it made me friendly and jolly. big mac was really good and when I asked for extra extra pickles they sent it, it was a pickle mound <3

Wow what happened to McDonald no refill on drinks

Needed a late night snack so a chicken wrap was the right thing.

So far so good.

Fries were old hard and cold , burger was cold

I dont know if theres a different crew there but if youre going to serve food you dont care about atleast pretend youre a morning person.I dont blame management as I believe over the last 20 years going here its just hit and miss with some of their hires/staff. This sausage mcmuffin was half wrapped,it unraveled taking out of the bag,I understand the line up was busy with just ....me in it.lol

Five stars doesn t seem like enough. We stopped in for dinner during a road trip with our family of six. Our food was fresh and hot and they got every modification right. The staff were extremely friendly and helpful. A staff member, Gopal, went above and beyond to make sure we had a nice experience and our autistic kids were happy. I didn t get the female employees name but she was also wonderful. The restaurant and bathrooms were perfectly clean and disability friendly. We were surprised to hear they were short staffed because it was probably the best experience we ve had in a McDonald s. We ll definitely stop in again when driving through Leduc. (PS. I kind of regret not taking a picture of my kids with Gopal. ) Kid-friendliness: The staff was amazing!!! Extremely friendly and kind to my special needs kids. Wheelchair accessibility: The space between tables was unusually large and perfect for those with mobility issues. The washrooms also had ample space.

Great place for take out lunch.

Every time I hit the drive through I get told I gotta pull into the parking lot and wait, the food isn t even good, it s called fast food for a reason and this place isn t fast at all

They are bad for forgetting straws

Well run fast food joint!

The employee wasn t a good people to deal with very root spaciay the manager not coming back here anymore

Love McDonalds, always friendly staff. Recently upgraded, but decor still seems similar. Would love some bright fun colors, in decor

Great place ordered 200 nuggets got them in under 10 minutes.

Excellent service

I got 5 cheeseburgers and they were quick

Fantastic service

So kind and polite

Understaffed. Slow service. Our family of 6 put in an order @ 11:37am. We did not receive our food until 12pm. Often times there was no one at the front counter. An older lady from the drive thru came into the store while we were waiting and started yelling at 1 poor staff member. It appeared as though the drive thru was backed up too. She was swearing and very rude. A poor sight for my 4 children to witness.

Really nice place Very polite staff Enjoyable time Food : 4/5

Mcdonalds is not the same.

Play place gone, view of the airport gone and service is almost non existent unless you self order

I wad so disappointed and saddened with the new look of MacDonalds. The play place is gone. Those beautiful big windows facing west and south are gone. And the seating is uncomfortable! Its depressing in there and unappealing . Many others might find it appealing, but my family and friends do not.

This mcdonalds has the kindest staff I have ever met in my entire life. Thank you Gopal for being so nice!

Horrible looking restaurant inside, its dark, cold look makes me never want to come back. Hey lets put a black wall up with a computer screen and make our restaurant look like trash. Fire your architects or whoevers in charge of renovating your interior. Wont be back

Horrible

The staff are very friendly and considerate

Waited 10 minutes for two coffees and two muffins in store. One guy was by himself up front getting NO HELP from his team mates during a morning rush. My friend and I were not the only customers voicing discontent with the wait times.

Hi i am driver and in this kind of heatwaves i just want to fill my water bottle because i am very dehydrated and the manager declined to fill some water this is not a good for humanity and this kind of mentality is not acceptable in this world because water is natural thing but people declined for water also sad

Been going to this McDonald s for years. Got to know the previous owner quite well. Staff were always friendly and would bend over backwards to help. Fast forward and there s a new owner that has a completely different style of doing business. He remodelled the Sparrow Drive location giving it a fresh look. For whatever reason 75% of the windows were removed. Now eating in the restaurant is like eating in a box. Staff were almost invisible and seemed incapable of following through on a simple request. You re out of ketchup could I get more? My fries were getting cold when I finally managed to attract someone s attention. Got 4 squeeze packs and a view of the an empty ketchup pump never getting refilled. Also found it odd that this McDonalds fills your pop for you. Found out why when I asked for a refill. We don t offer refills anymore . Used to like that when going into the restaurant. Just going to stick to the drive-thru at this restaurant.

Food was great and more personalized service. Food brought to your table. Friendly helpful staff. Only negative is the very open concept. Loud talking men 25 ft. away very annoying. Should be some barriers to reduce sound disturbance. Dietary restrictions: Available information on dietary content. Parking: Too much handicap parking.

Most professional McDonalds Ive ever visited.

Do not like new renovated dining area. Was much better before

Just renovated! The downside is that we lost the playground / play area... Wheelchair accessibility: Very accessible and plenty of space to move around. Food : 5/5 |

We came here and ordered our food, the lady who took our order brooke was very rude to my nana, and I don t appreciate it, if you can t be nice then don t work in fast food

Great place for a burger and coffee

The renovations are terrible. The childrens play area has been removed and this place now has a similar atmosphere to a hospital cafeteria in the geriatric ward.

They are supposed to open at 5 am. Its 5:20 and the doors are locked.

The Leduc Mickie Ds has a legendary drive thru individual who will make your day. Trust me.

Ordered burrito meals this morning, and the burritos were cold, not warm, not tepid, COLD!!!

Open your play place already! Im happy that it was closed during the pandemic but theres no reason to keep it closed any more. Any work you needed to do in there should have been completed in the last two years while it was closed!

Always the same. McDonald s somehow doesn t matter where you go in the world it is very consistent and always tastes the same. This is a pretty decent McDonald s tho better than normal service

Rude staffs at night time!

Why is everyone at this location so happy and positive???? Such a good experience

Nice people. Great dealing with customers. In my experience on the first visit

They got rid of the play area. It was the only reason we went to this location so we wont be back.

Closed for Renos but says open.

Store serve me not only food and also smile its fast and fresh foods

Wish I could give zero stars. Waited 15 minutes in the reserved stall while I watched a half dozen cars leave with food only to be served cold, unsalted French Fries and a cold Quarter Pounder.

They go above and beyond!!!! Setting standards

friendly staff

as per brand ... predictive and mostly clean :)

Its a Macdonald. Leduc has 3 and I always go to the other ones as this one is by far the worst service and food wise. Dry burgers and rude staff. Only thing this one has going for it is the playplace is pretty good. Kid-friendliness: Great for kids due to playplace

This place is the worst for service being a customer ,or like me a skip driver ,the older lady in the mornings needs to do her job better , I hope skip customers read this and dont order from these guys ,they are slow ,they are rude , they dont care about skip or their paid customers always making me 15 minutes late

Such a good sausage and egg mcmuffin Vegetarian options: Letuce Dietary restrictions: I have a wheat restriction they wrapped in in a great price of lettuce. Parking: So many spots in the sun Kid-friendliness: They go out of there wayfor the kids Wheelchair accessibility: Low level roll right in.

Restaurant closed for renovation. Drive thru only

We brought a big group and the did good at getting everyone fed

Usually very fast and friendly service

Ice cream is good

incredibly fast and efficient. I got my order within a minute of ordering

Not much to say, but service was good, please make fresh fries tho...

Friendly staff

Give priority to deliveries and drive through.

Drive through service WAS REFRESHING & AMAZING. Why? Well because even tho I was just getting a quick meal on the way home from work, Aleen was super friendly and patient. And normally I am used to very monotone/ impatient / annoyed drive through worker. But she legit made my night, especially working at such late hours; I ordered at 10:40pm and honestly I wish SHE could take my orders anytime I go to McDonald s. Thank you Aleen

Not helpful, staff clueless. Go here instead, their fries only have one ingredient

Nice atmosphere Parking: Lots Kid-friendliness: Birthday party, and kids meals with toys and the playground Wheelchair accessibility: Easy access

The manager not allowed us to use the bathroom we re from a long drive we always buy food in this restaurant we know the only open is the drive thru but we re begging to used the washroom because it s emergency situation of my kids

Waited for 10 minutes just to place an order. Then another 10-15 to get the order. Extremely slow. Not impressed at all.

It seems every time l oblige my kids to go to McD, l just leave more emptier. If you are looking for a full belly, not the place to even consider. 5 years ago, maybe, in the last year or so, forget it. Its not my recommendation. Service good atmosphere nice.

Fries were ice cold when eating in restaurant. But staff replaced with a new batch quickly

Long wait at counter....about 12 minutes

Worst experience at mcdonalds ever or at a restaurant in general i have an hour long lunch break and work 5 minutes away so i decided ti stop in quickly for a big mac combo and a couple other snacks After waiting literally 45 minutes i finslly received my back but had tj rush back to work so i grabbed the bag ran back to my car to find out the food was cold and put together with such mess it was literally unedible i was mortified at how after such a long wait my food still wasnt even fresh let alone edible the one star option is still too much credit

Super unhappy.. Ordered delivery and they kept bumping time and never did show up. I called driver and there was no answer... Now Im super hungry and have no supper..

Nice place, friendly staff, delicious food, and a great atmosphere

I like their filet-o-fish & fries

Such a bad experience the lady working there was really annoying have no etiquettes how to treat customers

Ordered plain burger. Gave me one with onions and ketchup wiped off. The second still had the taste of onions and pickles, on the driest patty ever. They definitely dont wash there hands wont be back.

Best coffee

Jody is the best! Well miss you! Jason

The food is typically always right however my son loves the play place and I would be surprised if they clean it every couple days. Was in for breakfast and the garbage was full and the tables and floors were full of food..clearly from last night! The play structure is literally black (picture attached) wish they would do a better job of this!

I was disheartened yesterday when we went through the drive-through and witnessed the treatment and disrespect from an older staff member to the younger staff. Her position of power was evident as she walked amongst all the staff. I would encourage the owners to not leave these managers unchecked. Being put in a position of power often brings out poor behaviour in the wrong people when your not looking. These young people are out there working and they do not deserve to be treated that way. Please keep an eye on your managers and their egos. Proper leadership skills need to be taught as well as enforced.

Food was as expected. Staff were standing around talking instead of making meals

Even though busy in the morning they were fast

Lady behind counter was old rude and bitter wow

Overcooked chicken burger,cold fries, Wai time was ridiculous and dining room was dirty with almost every table dirty. If I didnt have kids Id never step foot in this place ever again.

It was the easiest experience I ve had at a McDonald s

I like McDonalds breakfast.

Good service good food no problems

I dont typically leave reviews for mcdonalds because lets be real, the expectations arent usually very high. However I feel the need to leave a 5 star rating for this location as they killed it. The restaurant and washrooms were clean, the food came out fast and it was all cooked perfectly!

Only the drive thru was open. The reason for the 1 star rating is because of the food. You pay for fresh food but received old food. The kickker they made us wait for the food. I order 20 nuggets, but the nuggets were where not all made the same time. I had old nuggets and really old nuggets mix all together not cool. Only to find this out as you drive away. Not cool mc Donalds. Too the point we through out 11 out of 20 nuggets3

This the McDonald s of the year, food always slaps eh!

Good McDonalds location, clean washrooms, food is always hot, employees are polite and friendly. Do reccommend checking take out orders before you leave location, as they have forgotten items or got them wrong.

Food was alright, very busy place

Not very Professional Drive thru first told to drive to the red cone then told park at stall #1 then waited around 5 min for 1 mcchicken sandwich and then was told by the roude employee heres your Dinner.... That was not professional and Thats my last visit at this McDonalds!!!!

Had a great breakfast. The young man who served us was very polite and professional. Very.sort wait for.our food but it was brought right to our table.

Stop putting salt on the sausage, eggs and burger Pattie s. It s disgusting. 4 times in a row. I m so grossed out I m done with McDonald. Just gross

It s been awhile since I tried McDonald s for breakfast, but had to drop the car off next door so thought I d try. Ordered the Egg BLT Bagel and an Americano coffee. Coffee was delicious, although they don t have decaf espresso. The bagel, however, was a disaster. I d love to describe the taste, but what I got was really a mayonnaise sandwich with egg, bacon, a green tomato and brown lettuce garnish. It s harvest time - the tomato should be fresh! There was enough mayo squeezed out on the wrapper to make a sandwich, and that doesn t include the excessive amount still on the sandwich and squeezing out the bagel hole - waaaay too much mayo, to the point that was all I could taste. Lesson learned - stick to burgers (Big Mac or cheeseburger). Big Mac s will always be great and cheeseburgers - well, they are consistent.

Great spot to stop for a snack! Staff was helpful and food was hot, freshly cooked!

Nice,

This has to be the worst McDonalds in leduc. Whether drive thru or delivery they NEVER get the order right. This is the third time in a row that they mess up the order. Today it was through skip the dishes ordered a sausage and egg mcgriddle but got the chicken one instead.

Very quick, accurate, efficient. Stopped with a large group and we all had food within 10 mins

A great Canadian stand by.

Ordered a sausage McMuffin and they forgot the egg. Thats completely inexcusable. And when youre going through the drive through its probably because youre in a rush so I didnt have time to go back and ask for the egg. Who tf wants a cheesy piece on sausage on bread!!??

It says theyre open 24 hours but both drive-through lanes had pylons blocking them, there are several vehicles in the parking lot and I can see employees inside.

Always my coffee go to place

I ve visited this location I would estimate 15-30 times in the last year, hoping things would improve but despite leaving feedback directly to management nothing has changed The time you wait to just receive service is often 3-5 minutes, and then another 3-5 minutes for the food/drink to come out. I have been in here on several occasions with an empty lobby and waited several minutes just to be greeted There was one young man working named John, working diligently getting orders ready but his spark of effort and hope is unfortunately drenched by the disorganization and obvious lack of care plaguing this location. It must be a local management issue because when I visit the location in the Leduc WalMart it s a state of the art McDonald s experience Feel free to contact for additional feedback

Clean and efficient. Staff friendly. Liked the kids play area.

This is a good location I always put them up to a challenge in the drive through by ordering custom burgers like ordering a mcchicken hold the chicken add a quarter pounder pattie, with extra mcchicken sauce and a tomato. Theyve aced it everytime All in all as far as rotten Ronnies goes its an above average one. Kid-friendliness: Play zone for the kids

i ordered 4 sadwiches different kinds for the bank and 6 cups between coffee and drink , i did get 3 sadeiches same kind and didnt get the 4th . tried to call the number on website , its out if service . i had a meeting at the bank that i couldnt drive back to get my sadwich . very un organized . even though the order was typed properly on the receipt . very disappointed .

i bought nungets here

Leduc Mc Donalds you need to do better. First of all I havent been to a Mc Donalds for many years but chose to stop tonight. The young guy who took my money and gave me my change then immediately walked away, I didnt have time to verify my total. The change seemed wrong so when I got to the pick up window I asked the young lady what was my total please she shrugged...like I dont know. I asked again and she motioned toward the area I paid and said something about the guy knows but she didnt. Ok I get the fact that we are working a specific job but at this point a customer is asking for an answer not a shrug. Im pretty sure she could of went over and asked him, but didnt. I know I would of if... if I wasnt in my car. Very poor customer service in my opinion

My daily morning coffee is always on point. The manager at the second drive thru window greets me with a smile but my favorite is the young gentleman that s at the first window in the afternoons. He s got the best, most outgoing personality and always brightens my day. Plus, who doesn t love free items from the Monopoly!?

Attentive and helpful staff

Went through the drive-thru and order a decent amount. They brought it to my vehicle. They decided to put drinks that I ordered (two trays worth) in a ridiculous way in the bag. I had small drinks above large and small drinks instead of putting all the drinks of the same side in the bottom and the tray with different size drinks on the top. One drink spilled on my seat. I will have to send it to get steam cleaned. Messed up the order (again). Have someone who does not eat cheese get a cheese burger and got one when I asked for a hamburger. I usually check, but I was in a hurry. No receipt given. Attempted to call but the phone number is disconnected. Great service as always.

Manager on duty is a complete disgrace. Rude and agressive towards me and my daughter. I would recommend not going there on a Saturday evening as we were very poorly served and attitude of manager was disgusting.

Bathroom is disgusting.

Ive been through this drive through multiple times at this location and 9 times out of 10 the order is wrong, they sure are quick to make you wait in stall 1 or 2 to clear your order from the screen but can never get the order right, they need to worry about quality and service before they worry about speed and stats.

Broken ice cream machine. Unacceptable

I was here yesterday served by one of your team members name amel!@ ( not revealing that persons name ). Worst customer service wiered attitude poor hygiene low regards regarding personal hygiene wiping her nose with her hand and than serving food without washing or sanitation her hands and will appreciate a clean uniform. Thank you

I went through drive through to order a lettuce wrapped maple bacon burger combo. I got a pattie, with a few crumbles of bacon and sauce. NO LETTUCE wrapped around it! Huh? Very over priced. Cant believe no one double checked this burger before it went out.

Quite prompt service

The food was pretty good, but I got harrased by a crackhead while ordering through the drive thru.

I had a very large order for my work this morning and the staff was very efficient and kind, one male even helped me carry it to my car. Excellent and efficient! Thank you so much! Happy Holidays!

This McDonalds has nice and clean bathrooms, so I like to pop in when Im in the area and I need to relieve myself. I rated the food low because its very unhealthy and I hope I never eat there again.

Best Mc Donald s I ve had in a while!!! Thank you Merry Christmas

Clean . Friendly service. Kids love the play place.