Edo Japan in Leduc

It was 930pm the Friday before Christmas.. I get they wanted to get out by 10. But the service was terrible.. and u couldnt have sat down if u wanted. All the seats were put up and the guy was sweeping the rugs with a Broom. Tossing salt and debris everywhere

Unsatisfied.spent almost $60 . Gyoza is missing.

The food is amazing, the entire team is really cooperative, friendly and welcoming as always

We had a great experience at Edo. The person who helped us was very kind and helpful. The food was good as always.

Great ambiance

hot. fresh tasty Food : 5/5

Friendly staff, specially the Indian person who working there is so friendly and helpful, good service 10 out of 10

I eat here multiple times a week and am always a happy customer. Great food, and great staff! The Indian guy at the front is always so welcoming, happy, friendly and helpful!

Difficult to understand the server .. my order was wrong , I took the food anyway

Amazing noodles and beef

Clean and friendly staff!

I was excited to try out the Edo Japan location in Leduc during a work trip. Being a loyal customer of Edo, I was eager to indulge in my usual order of beef and shrimp, a combination I always enjoy. However, upon ordering a bento box, I was disappointed to find that it only contained beef, missing the shrimp component entirely. This oversight left me dissatisfied, especially considering it was my first visit to this particular location. The disappointment compounded when I attempted to contact the restaurant multiple times to address the issue, only to find that no one was available to answer the phone. As someone who values consistency and quality in their dining experiences, this incident at Edo Japan in Leduc fell short of my expectations. Its disheartening to encounter such lapses in service, particularly when looking forward to a satisfying meal during a busy workday. Overall, my first impression of this Edo Japan location was marred by this disappointing experience. I hope that they can address these issues to ensure that future customers receive the level of service and attention to detail that they deserve.

The staff were warm and friendly. They made great suggestions to our meal. They brought our order to the table. We left full and they always tell you thanks for coming in. 8-)

Staff friendly but food isnt that great. Not to mention ridiculously expensive. May as well go to a sit down restaurant.

I love this location! They have great staff!! Amazing customer service, very helpful and friendly! Please give your staff a raise just because of how they treat their customers!!!

Awesome service and great food!

Food is really good, staff are not very friendly

Getting a little expensive but still good.

I love edo... Lets start with that.. if youre at the one in leduc common, PLEASE check your food.. i got simple spring roles, and they were cold. They got me different ones, and they were hot on outside frozen in the middle. Ask for their scoops of sauce, and it looked watered down. Shame really... hope this helps...

Very pleasant, meal lasted us 3 servings

Always delicious.

Went to edo in leduc common ordered a sukiaki beef bento box and sukiaki beef bowl. Ordered extra Wasabi on the side. Got home to no Wasabi and very minimal beef in both dinners this is un except able as I have been a regular customer for years now. All rice with little meat I will not be going to be a customer if this continues I can make rice at home.

Very delicious

Asked for double meat and the portions are way off. Noticed many restaurants are trying to short specific items in prep based on costs.

We ordered 2 kinds of sushi, one with fish and the other just beef. They put both in the same container, and placed 3 rolls ontop of some extremely watery wasabi. Had it been one person ordering 2 kinds of sushi, this would be fine but it was 2 people ordering. What would have happened if one had a fish allergy? On top of this, the servers were extremely quite and had a VERY thick accent that was nearly impossible to understand.

Really nice staff checked on me lots and very accommodating

Wouldnt sell coke because its only for skip? It was a mistake and they gave us free sushi! Good service

Food tasted great, staff were pleasant

First time I was at this Edo. The food was great, large portions and wonderful service.

The last three times I have gone to this edo I have had a really dissappointing experience. First, we went in to get take out and spent an hour sitting in the restaurant waiting for our food with only 2 other customers there. They deleted our order from theyr screen and forgot about it for half an hour. When we asked about our food they asked us what we ordered and only started making it then. The cashier came out to ask to see the reciept 2 more times after this even walking away with my reciept at one point and I had to go ask for it back so I could prove we dis in fact order food that we had yet to recieve. The second time, I recieved my food in a timely manner but was handed an entirely different order when he called my number. This last time isnt nearly as big of a deal but I am just so frustrated and dissapointed that I cant order from this location without something being wrong. No sauce for my tempura. A small infraction but the straw that broke the camels back all the same. I am greatly hoping the new Edo location is run by diffetent owners with higher standards of training and service when it opens. Edit- wow! Upon looking at my sushi I see that they also failed to put wasabi in the container and there isnt even any soy sauce in the bag or napkins or anything else. Severely dissapointed.

best edo in the Town

The ads make me question whether or not a japanese person has ever worked here

Best EDO in Alberta and maybe even Canada.

Love this location, quick fantastic food and service is always wonderful, had a great experience with Bhargav our cashier who helped me with bubble tea choices

Went in at 9:30 cause I had a hankering for spring rolls, ordered 4 and got them in like 5 minutes. Staff was very friendly, and the spring rolls were crispy and fresh. Felt bad for coming in so late but I m very grateful for it

Its good. But for almost 20 dollars. This will be my first and only visit. This not Leduc commen. Its the Telford one

Food is very good

I just...dont understand. After submitting a complaint a few months ago, nothing seems to have changed. In fact, they seem to be worse now. I work in healthcare and am also immunocompromised. I emailed the company when I watched a young man fiddle with his chin mask (mouth and nose uncovered), then touch all the food containers of customers. Got a polite email stating they would retrain. Retrain WHO? The young man at the front who seems to be running the show? I saw him touch his dirty face no less than five times while he packed one order. disgusting...!! So, I believe in management and go back a couple weeks ago...WORSE! There were now THREE staff without their mouths covered and half a dozen customers coming and going without being asked to mask up too. Never again at this location! Ive been to others and they actually take the time to prepare your food well, present it as it should be, and care about the health and safety of their customers(the people who keep their doors open).

I ordered a wonton soup to take home only to found out that the pork in it is totally burned and that make it tasteless. I called to complain about it and a lady hang up because she thought I was yelling at her. I was on speaker. Mr singh picked my call when i called back but doesnt seem to understand burned and rather explained into detail the different kinds and said if I bring it back, in full he will give me a new food. I am very surprised at their actions today. They made me feel like I have eaten the food and just want to come get another for free. The lady was rude and impatient. They refused to accept the fact that the food was totally burned .

This place is always fantastic. Never fails to impress. I literally like everything on the menu. Its a great healthy alternative to most stop-and-grab restaurants. Staff are incredible and accurate with any size order. My order is always correct, I dont even check the bag. Impressive food, presentation and flavour. Best spring rolls Ive ever had.

Went to go have lunch on a sunday the website said they were open and we get there and it was closed you might want to fix your hours on the website.Love the food but Not a happy camper that they were not open

Very small portion for what price they charge.

I asked for yakisoba noodles in all three of my meals. I made sure to say it 3 times and double checked with the cashier that it was the thick ones. He said yes don t worry . In all three we got ramen noodles in all of them. I also asked for a HALF sweet brown sugar boba. On the screen it said regular so I told him I said half sweet and again he said I know . I got a full sweet and I am very upset.

Really good had something different from what I usually get so it was tasty

On Jan 10 2021 at 7pm I had went into Leduc common location. Gave me food poisoning and spent the evening in the hospital, got sent home, day two still puking and have nausea. Jan 10th was almost my birthday. I will never eat Edo again.

Never ask for double anything here, you will not get it, and the manager admits you get more at other locations...the best thing is stay away from this location.

Overstepping your bounds when you approach my table asking if we all live in the same household. Your business is open to eat in, so you re not allowed to then question or judge if people live in the same household. Not acceptable. I see that 9 months later the owners have finally replied to my review. There was bylaw or health concern in April of 2020 about people sitting together at that time. Those same household guild lines came into effect much later than the date of this review.

Great service. We eat from here lots. Sometimes you have a bit of a wait, but thats cause its freshly made.

Very clean restaurant. To bad we cant eat in at this time.

Food was overpriced for the portion. Staff spoke little English with I would be ok with if they were actually Japanese cooking Japanese food but they werent. I will go to Edo again just not this particular one as I know most arent that expensive. I understand the whole location rental cost but Im sure you dont need to add a 1/3 to the price to cover said expence.

This one will become a favorite. The food was great (very fresh tasting) and the service was excellent. The young gentlemen that was working the front on this day was super polite and checked in on the customers that were in-house as well. Just felt a lot nicer compared to most. I will be back.

This location was very fresh, fast and clean

My go to lunch stop.

Last few times I ve been in have been very disappointing. So many things are going wrong with this place now

Every Sunday we stop at this Edo on our way home from the cottage. The service is friendly and accommodating (picky 11 year old). The food is always fresh, hot, and tasty. It s so consistently good that they deserve a great review!

Received exactly what we ordered. Service was friendly and timely. Food tasted good. Thanks!

I m so done going here, I ll travel a bit further for Edo in the future. They re constantly packing everything up well before closing time so they can run out the door right at the end of opening hours. Then the customer has a limited selection becsuse they ve already cleaned up all the sauces and stuff. I couldn t even get any hot sauce becsuse they didn t wanna open another one. It s getting old. Constantly disappointed with their skip deliveries too.

Good fresh and tasty food But I love most chicken noddle bowl is very tasty , With skinny Raman noodles Cashier are very polite and good welcoming. I love this place

Always a great meal

Even though they were extremely busy when we showed up, they worked hard to ensure our meal was Gluten-free and there was no cross contamination. They were even very polite and asked if we could wait a little longer so they could catch up on orders before they could make ours and ensure it was free of contamination. Was very satisfied with the level of customer service and care for our needs during a time where they were extremely busy.

Quick friendly service

The reason that this is a 4 star is simply because the food at times with the sauce can get a little salty. Other then that of your looking at getting some noodles or rice with chicken and sauce then this is your place, its good and you get a fair amount for the price.

Great food friendly stàff and clean restaurant.

As a delivery driver I find the staff to be constantly rude and ignorant with us.

My step son and I go here every now and then, and always have great food, and most of the staff is friendly and helpful. Today we went there for the first time since they re-opened the dining room. The people to the left of us complained there was something splattered on the table and seat, I thought it was just a mess from someone else. When we went to sit down, same thing! I mentioned to the staff our table and seats had something splattered on them, and the supervisor said oh its the sanitizer, and handed me some paper towel to wipe it myself.. When the third table had people about to sit they were also like what is that, so I explained, and took a picture of it. The supervisor came over and wiped theirs and explained its necessary for health reasons with concerns of the Covid-19. Which yes, that IS why tables and chairs should be sanitized, but not glorps of splatter you cant sit on or eat off of, it should be wiped down properly with sanitizing solution spread around to clean all surfaces. I was not very impressed. I will say that when we were done I heard the supervisor on the phone with someone, saying someone had taken a picture of it. So hopefully they learn how to properly disinfect surfaces..

Because I work in a seniors home, I am a very nervous diner. The food tasted great, everything was clean, but the staff pulled his phone from his back pocket while prepping an order before mine. Not cool.

Not like advertised on tv. Rather expensive.

Service not good but food is great

Great staff

The chicken teriyaki was edible. The spring rolls were bland and overcooked. The sushi was absolutely disgusting. It had a very strong seafood odor which should not be the case for a California roll. Superstore or Sobeys sushi would get a 10/10 in comparison to this maki roll.

Service is quick, staff polite... BUT Decided to try the Chicken Soup Ramon Bowl that s now on the menu. I d never get it again. It s very bland .. honestly took a few bites and didn t want to finish it as it just isn t very good.

Always good food and service

Love this location..staff is always friendly and helpful

Yet another Edo that gives good portions! I asked for no noodles or rice and they added extra veggies without being asked!

Great place, great food, highly suggest the bento box

Always good food. Good service.

Great food awesome service!

He was washing his floor during lunch time and disturbing all the client

This was the nicest greeting Edos, I have ever been in. Clean also! Keep it up staff!!

Good sukiyaki

Good service and good food

Yummy as always but the lady that helped figure out our yakisoba noodle was sooo nice! Her customer service was excellent

This is my favorite place to go to get a bite to eat never leave hungry or unhappy about the service

Great food, daily specials and has home delivery.

Gone down hill

They no longer use strofoam for take out and containers can be put in the compost, great job Edo for making a difference :)

Great food and quite affordable for sushi, my daughters favorite, and so we frequently go to this location. I have to give extra props to the young man at the till, who helped a lovely set of hearing impaired customers. He spoke near perfect sign language, and went above and beyond making them feel comfortable and getting their order just right. So rare to see this level of customer service this day in age, highly recommend!

Price friendly

Fantastic staff!

Good quick service and great food.! Check out the shrimp dishes..!!

Average taste, chain store.

Pretty good but expensive

The food was good, however the service was lacking. Felt more of an inconvenience than a customer...

Terrible experience , wasabi was white . Sushi smelled bad and later made us sick and they refused to remake or refund our sushi when we told them it wasnt what we have received from other edos in the past. We eat this order at the Edo in Beaumont weekly and it looks nothing like this, something definitely smelled and tasted off. We will never be eating at this Edo again , terrible service

Love the food here

Great food! Service was okay, wait for our food was fairly quick, and its clean.

Always delicious

Thank you for being #1 and treating guest so special

Awesome location. Best tasting edo ever

Well, if you enjoy frozen spring rolls, cold rice and uncooked vegetables stop in to edo Japan in leduc tonight. The staff their should be ashamed of themselves for even showing up to work. very unprofessional and unacceptable.

Really consistently terrible service from this place. They bark at customers and act smug and arrogant. Not crazy about the sushi rolls either, but the noodle bowls are always good.

Staff were friendly and helpful. Food was delicious. Restaurant was clean

Excellent food and service

Very nice!

Good service. Wrong order. Cold food.

Front end staff are super friendly, hot food and always correct.

Slow

Delicious

Fast friendly service

Very good food

Konnichiwa

They dont really follow requests here well done or extra sauce. It just comes out like the others.

Nice place to eat. Clean facility and friendly staff. My baby boys favorite place to eat.

Minor issues with the food, easily resolved by the great service.

Staff is nice and polite. Only problem we have is we order beef yakisoba and every time they give us rice. They always correct the mistake but it becomes frustrating after 3 visits and same mistake.

Expensive

Always a good dining experience inexpensive stir fry healthy

Love edo!

Good food but can take a bit longer for food then I like

Always great food. Lady at till is kinda rude. Youll know her when you hear her

the white guy wouldnt stop bothering us and making strange voices which made me lose my appetite.

Very clean and great food

A little more money but the food is always top notch

LOVE

Supervisor Gail was just aweful.. I mean, we drove for hours and decided to stop and eat here only to be served by a supervisor who doesnt smile nor greet.. Cath on the otherhand did an awesome job.. Smiling at me and my hubby even though she isnt the one taking our orders.. Just aweful

Food is great. They have a very small menu with about 7 stir-fries and 12 sushi options. The food is really quick and healthy. We eat here probably once every two weeks and have yet to have a bad experience.

Friendly staff, great tasting and healthy food if you dont overdo the sweet sauce. Really enjoy coming here for a quick tasty meal. They are always happy to accommodate my dietary restrictions too. Recommend highly.

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Asked for no mushrooms and extra sauce, got cold vegetables, mushrooms and no sauce, even though my receipt order was printed correctly. Sorry excuse for an Edo