8016 Sparrow Dr, Leduc, AB T9E 8B7, Canada
Willow Grill & Bar is located inside the Wyndham Garden Edmonton Airport Hotel
If I could give negative stars I would. I can’t say I have ever been so badly treated by a bartender in my life. I came in at 10:10 PM 50 minutes before the restaurant closed and sat down. Without saying hello hi or anything the bartender came up to me saying are you wanting food? I said yes she gave me a dirty look walked back to her computer then pointed to the menu and said you can only order these items (appetizers). A couple minutes later she came back and said what do you want. I told her can I get an order of hot wings and a ginger ale. When the food arrived, it arrived in a takeout container not even on a plate. There was little to no sauce on the hot wings, but she never came back to the table to check how they were so I couldn’t even tell her. I ate in silence as fast as I could, she stayed at bar with the other patrons. When I approach the bar and asked for my bill, I also asked can you please show me for reference on the menu or on your signage where it says that food stops being served at 10 PM. This is my first time at the hotel maybe I missed it. She looked at it and said it’s not on the menu. She then asked “ What is your actual problem? Is it because you couldn’t order more food?” At this point, I was very upset with this whole situation and I just told her the whole thing is why I’m upset. I never raise my voice nor did I want to make a scene. She said if you aren’t happy, go talk to front desk and tell them. So I did. When I got to the front desk, there was somebody there so I waited until they were done because I did not want to make a scene. I then started explaining to the front desk agent What happened so that conversation was between her and the bartender saw me speaking with her, came flying out of the bar and started yelling at me at the front desk area trying to yell over me to tell everybody what it actually happened. I told her that she told me to go to the front desk and that’s what I was doing and that I was no longer speaking to her about it. She kept yelling and stormed back to the bar. Anybody that was in the vicinity was staring at me. What a horrible experience over some chicken wings. ** UPDATE the hotel manager emailed me saying it was supervisor that was there that night and she " apologized for the misunderstanding" Offered me a 35% off coupon to the restaurant.
We ordered the New York steak and jambalaya fettuccini and it was delicious! It was even better because they brought it to our room. Great hotel restaurant!
Food is absolutely great. BUT... Watch your bills. They add to the prices listed on the menu, and they add an automatic tip to your bill and dont tell you. So, if youre like us, you end up tipping twice. For takeout. Was then made to feel guilty when asked about it, as the "kitchen does all the work".
Upon entering it looks like a completely bog standard hotel restaurant. Bland decor, only one waitress, who also acts as the bartender, open seating, but it had the basics down; clean, friendly, fast service. Due to this very modest appearance I was FLOORED with the Alberta bison burger! I consider myself somewhat of a burger connoisseur, trying it at almost every new restaurant I attend. This is EASILY top 3 of all time for me. It was a delectable, well cooked, well seasoned patty, absolutely dripping in flavour, on a bed of incredibly fresh and crunchy greens. The sauces that came both on it and on the side were amazingly flavourful. As not to be out-done on the plate, the fries were piping hot, perfectly crispy, well seasoned and delicious. I literally would not change a single thing about that meal, it's not only the best burger but the best meal I've had in years. I am quite honestly disappointed that I am leaving town before getting to eat it again, I seriously considered going back only 3 hours later before bed for another one. Complete 10/10 experience, I can't believe the place isn't packed every night, even locals from Edmonton should be coming down for this. THANK YOU!!
Hubby and I drove to Leduc for a quiet anniversary weekend. We had booked a table at another restaurant for dinner but we changed our minds and after drving around for a bit, we decided to try The Willow. There was just one other family so it was pretty quiet. The waitress was really friendly although she forgot our appetizers. Hubby and I both ordered the prime rib well done, and we were pleasantly surprised at how very well done, perfectly seasoned and spiced, and tender the steaks were. We loved it so much that we had tp send our compliments to the chef. I had the sangria and hubby had the tequila surprise - both were deliciously mixed. No fancy decor, no fancy location, just very delicious food and drinks. Loved every bite
Nice hotel restaurant. Comfortable space. Food was good. Had the amazing chicken burger. Made from leg meat. Very good twist on the usual. The Greek salad was nice. The service was very good. Not over priced for a hotel but value for the higher quality food. Not cheap and junk food. I eat again on my next stay.
Good food, although my meatball had several gristle pieces in it. Good service. Okay prices and good daily deals. Chelsea was single handedly taking great care of several tables - nice job!
Surprisingly good. We ate dinner here while staying at the Wyndham Garden hotel (convenient and it was getting late), but would be worth stopping while traveling Highway 2. Service was quick and friendly, the food was well prepared, and the atmosphere was very pleasant. Menu included burgers, pasta dishes, salads, and fish. Moderately priced.
Food quality and service improved since I last visited this place. I would say this is one of the best option in the area. Food
The food was delicious, and the service was excellent.
Great atmosphere, fresh and tasty food.. Whats not to love! I had the Alberta Bison Burger - I definitely recommend.
It was a little understaffed, the poor waitress was running her tail off. Despite being busy and understaffed our waitress was phenomenal. Lindsay was very fast and very efficient. So kind and friendly. The food was very yummy
Our basketball team from Saskatoon was staying at the hotel. We made a reservation for a team supper at The Willow Grill and Bar. It was a mix of parents and teenage boys, there was 18 of in total. Erin contacted me and asked if we would like to pre-order our meals. Erin was amazing to work with. She wasnt suppose to work the night of our reservation, but came in anyways. I cant say enough good things about Erin - she was super friendly and it was very impressive how she remembered our names - it was a very personalized experience. Everyone really enjoyed what they ordered and the prices were very reasonable. Huge shout-out to Erin and the rest of the staff for making our team supper such a fantastic experience.
Dont get the Chicken Ceasar salad. Chicken was dried out like it was cooked a few days before. There was almost as much dressing as lettuce, and had a very odd taste. Could not finish it.
Great staff and food
This is NOT open 24hrs
We throughly enjoyed our experience at the Willow Grill & Bar tonight in Leduc. My husband and I shared an incredible appetizer followed by two amazing meals. A big thank you to Erin our server, super friendly from the moment we walked in until we left. Convenience & Comfort while traveling!!
Food was very good. New server was very friendly. Recommended
Change Google hours
Very well proportioned dishes (not too much). Service feels very personalized and the food is fantastic for the price.
Best hamburger ever! Texas Burger. A rare treat for us!
Good food and great staff. Worth the visit if you stay at the hotel.
Pretty basic menu done nicely. Saves going out in search of food and drink the Arctic wasteland known as nisku when youre staying in the wyndgate.
Very good service and delicious!!!
The food here is delicious... Try the prosciutto mozza appetizer! The pastas were awesome as well!
Food and Service was Great!! Well done.
Service was excellent. Had the Amazing Chicken Burger and it was amazing:) Thanks!
Delicious, superb love the food,the Chefs go over above and beyond Prices are great especially when considering convenience, I would pay extra to have breakfast prepared by the same wonderful Chefs,
The food here is decent. By no standard is it bad, but it certainly is not exceptional. Youll likely get good service. The dinner and a movie for two deal with Leduc Cinema is really the big draw of this restaurant for someone who us not a guest at the hotel. The real problem of the restaurant is that it is just too expensive. It would be on the higher end of the cost spectrum while being in the middle quality spectrum.
We arrived last night and we liked the welcome and all was good. At night we ordered pizza and asked for permission from the restaurant manager to sit there and eat it with two of our families. We also wanted to order some stuff from the restaurant but before we could this man comes and starts speaking with us in a very rude demeanor and asked us to leave even though we told him that we took permission to sit but he didnt listen and kicked us out. Is this the type of treatment people are given at Wyndham Garden restaurants? This is absolutley ridiculous and insulting and we will be going to speak with the corporate office and no one else is treated this way again.
Great food Great atmosphere and great service. What more can you ask for?
My family spent a good mood at this restaurant last night, all the food tasted so good! Especially the pasta and steak were absolutely fantastic!! All the employees were nice and kind, I definitely would like to visit this location again! Also cant wait for the next visit! Thank you :)
Ate here while staying at the hotel. Great food and service. Prices are a bit higher than average but the location is convenient if your staying on site.
Great restaurant! Good pastas and steaks. Nothing is too much to ask. They even prepare sauces you like for your steak which are not on the menu.. Ive had awesome service by Melissa today. Will come back for sure.