IHOP in Lethbridge

Standard franchise

Great breakfast this morning! Eggie wags and bacon

Food was alright, coffee was not but $60 for breakfast for 2 before tip is way too pricey for me and not only will I not go back but I just cant afford to. This is just another example of corporate greed, in my opinion. They lose out because me and mine wont go back but neither friends, family , word of mouth and social media. Boy do you ever lose.

Kid-friendliness: Kind of kid friendly. Customers were more happy with the kids then then servers. Wheelchair accessibility: Excellent wheelchair access.

Food is great, but I really think they need a hostess; its not a good time walking in and standing at the front for 10 minutes waiting for a waiter or waitress come bring you to a table with an empty restraunt.

Good work.

A little slow in being seated but our waitress was awesome

Service was a little slow, food was as expected...our server was great! Dietary restrictions: They have gluten free options Food : 4/5 |

Was super busy. They got us in within 8 mins. Was great good and atmosphere.

Lots of customers waiting in the entrance. Lots of empty unused tables suggest low on staff. Waiting after being seated suggest the same. Staff we did interact with were great. Coffee when we finally got it good too. The rest of the food.. GFS box as expected no wow factor but wasnt expecting one.

Way overpriced got the quality of the food

Dietary restrictions: N/A Food

Unnecessarily slow compared to Coras

Grill type fare, consistently good across the chain. Service with a smile and a personal carafe of good coffee

Terrible reception and food is mediocre

Slow service and swarming with flies, so about normal for an IHOP. Skip orders seem to take priority over seated customers. The food was average but arrived hot. The coffee tasted burnt.

Very accommodating and the service was amazing

As always IHOP breakfasts did not disappoint!! Very large portions allowed us to all save SOMETHING from our plate to put aside and make a FULL to go meal that we brought to a homeless gentleman we saw sitting nearby. This has become the usual whenever we go for breakfast at IHOP :-) Although the breakfasts here are top notch and I HIGHLY recommend them - I cannot say the same for anything Ive tried off the lunch or dinner menu. IHOP is DEFINITELY a fantastic breakfast place but they should certainly stick to BREAKFAST. The service was quick and friendly. We were checked up on and made sure we had everything we needed without being smothered by a hovering server that over does it. It was a full house but still, we were not left to wait for an unreasonable amount of time. They were quick, efficient and kept smiling even when dealing with an overly grumpy old man that was acting like an entitled temperamental petulant child! Way to go IHOP staff, you all certainly have more patience than I would!! Lol Great place, great people. Excellent value for your money & fabulous, comfortable atmosphere. Highly recommend! Parking: There is a small quite cramped lot out front but you can also find parking along the Northside of the building and west of the restaurant (behind IHOP) there is a HUGE open parking lot with TONS of parking spots available. *The lot is shared with numerous surrounding businesses but is massive and ALWAYS has spots available. There is NO shortage of available parking spots* Kid-friendliness: They have a fun kids menu that the little ones just love to order from with plenty of healthy options if thats what youre after. The servers always bring out crayons and fun coloring books and/or activity sheets to keep the kids occupied & they have fun cups for the little ones drinks from and yummy fun to eat kid style desserts too! They love going for breakfast at IHOP (just about as much as we do! lol)

No workers to be found!

The staff is amazing

Pancakes could be a bit softer. Please look into it

Great friendly staff, quiet atmosphere, fast service, delicious food!

Dietary restrictions: Gluten free options. Food

Went here again last night after 2 failed food experiences because it used to be my kids favorite. This time we stuck with egg dishes (cant mess that up right??), well the eggs bennys were gross, buns were hard and eggs so iver cooked (sat under the heat light too long), even the 10 year old was complaining. No point in returning food this time or we would wait another 30 min for eggs. Pretty disappointing especially when its a basic menu.

Flys ol over dinner,the eat togheter from your plate,when you tell the waiter he doesnt care,still ask if you want a plate to take it home

We had the breakfast sampler, its always good here, plenty of hot coffee, good service and clean washrooms

Amazing breakfast!

I always go here every weekend with my friends and we absolutely love this place. We ve gotten to know majority of the servers and they re just one of the best people I ve ever met.

Have been here only a handful of times. The food has always been enjoyable, service can be hit and miss like most places Ive eaten. Its a good place to go every now and then.

Very disappointed. Food wasn t cooked after an hour of waiting. Waitress was miserable. Would never go there again.

Great menu, and nice people!

The gluten free pancakes are Ah-mazing. Seriously, theyre so good! And their sausage is really good too, actually. Our server was friendly and managed our table of seven quite well. But, honestly, those GF pancakes are soooooo good. Dietary restrictions: Gluten free

Everything was very good except one egg was half raw.

Service was decent. Not very above or beyond for service though, except our server kept walking back and forth from our table looking us and seemingly judgmental. The food was bland and boring, plating looked messy, the food filled us up, but didn t satisfy the taste buds. Relevant to Denny s. But Denny s service and all out food is much better.we will both be eating there for brunch next time. And

Parking: Yum! Food

Its been over a year since eating here and it was very disappointing. The omelet I ordered had this white, gelatinous stuff on top which was supposed to be a cheese sauce I guess. It was so gross. I didnt bother complaining because there is no point. I wouldnt bother ordering anything else. My husband ordered the country fried steak there was some sort of gravy on top which had no flavor and everything else was just blah. The overall quality of the food has gone way down and the price way up. Not sure what happened but we wont be going back.

The worst crepes ever..

We came in as a group of 14 and our server Lemuel was able to handle all of us even when it was busy. Food took some time, but it s expected with a big group and it was delicious!

Who doesnt love IHOP?

Great breakfast ,great coffee and great staff!! Thanks Hector!

UPDATE IHop asked for me to send them my email address to follow up with my review. Honestly, I dont know why because I already knew when I received my order that I needed to pay extra for the hashbrowns. And they had nothing different to tell me. I am very disappointed to order an omelet and not get any hashbrowns with it unless you pay extra. You literally get the omelet and toast.

They have gluten friendly pancakes and will make you an omelet with real eggs if you tell them you have a celiac disease. I have eaten there several times both in lethbridge and in Calgary. I have never had a problem yet.

Disappointed with the food and overall service I received tonight. The food was less than exceptional, extremely dry and flavourless and my son s meal was cold possibly even raw (he had French toast sticks from the children s menu). I wasn t able to let my server know as she was not present in the dining room area during the entirety of our meal. We were not asked if we needed refills on our drinks that were empty or if our food was okay. When coming to clean our plates, that were practically full might I add, we asked for our bill. We were told that the internet was down and that she would be back right away. After almost 20 minutes of waiting, I had to get up myself and search for the waitress to see what was going on. There was no one present in the foyer or dining room floor but found all employees in the back kitchen area. Extremely disappointed with the price we were charged and the lack of good food and service that was received.

Love the waffles. Staff are really nice.

Great place for brunch

Waited 10 minutes 5 different people looked at us but we were never acknowledged so we asked a lady if we could be seated and she looked at me and said very rudely I just got out of the bathroom then walked to the kitchen. We left and it was just me and my daughter.

Basic breakfast place. Good food.

Went in for Brunch with the family about 1:30pm. Place was empty maybe 2 tables. Started out ok server Lemuel came over took our drink order 3 Pepsi and a Diet Pepsi. Took awhile for the drinks and do not think Lemuel ever heard of a tray, took 2 trips. Had grandson there, never offered crayons,coloring or even ask about a drink. Placed our orders, food took forever. I ordered the Biscuit Combo. Gravy was just gross not seasoned, this item should not be on the menu if they do not know how to make the gravy. Order was under cooked, eggs were to be over medium hashbrowns and sausage were under cooked. Server Lemuel was nowhere to be seen, never checked our food, cleared any plates or did any refills. When Lemuel did finally come and ask it was too late. Lemuel took the dish and commented I have other tables when told he is suppose to check on his table.. Rude Rude Rude .. As I said was only 2 tables when we arrived. He brought 1 refill but came from behind as if sneaking up and dropped it off and ran away. I had to ask other employees who were cleaning because it was not busy for 2 take home containers. I also asked to talk to the manager once my family went out to the car to avoid a big scene. The manager came to the table where I had to tell her twice I will talk to her later. Server Lemuel is the worse server I have ever had, was incompetent, rude and gave attitude. Maybe time for a new manager as this server should never have been. Manager did not listen very well either as had to twice tell her I would speak with later.

Went here on tuesday with a couple of friends and our server Lemuel was very friendly and nice. It was pretty busy especially since he was the only server, but we never waited too long for the food and our server always checked up on us. 5/5

Food was the only thing good but the prices are terrible and so is the service the waitresses never came around and it took an hour to get our food at this point they should of paid us for the time the burgers where dry and so was the eggs Benedict the food was ok but definitely not recommended wont be back $70 for my wife and I we wont be back

Ordered for pick up. Took 15 minutes or more to order two meals. (Steak tip breakfast and smokehouse combo breakfast) after ordering the eggs for the steak tip, and changing the two pancakes to two French toast. She asked me if it was a dinner plate? No it s breakfast. After picking up our food. There was only one French toast, the pancakes that should have came with the smokehouse combo weren t included at all, both eggs were ordered over easy and the ones with the steak breakfast were hard, the sausage with the smokehouse combo was completely undercooked and there was no cutlery included, also the steak breakfast literally looked like they THREW IT OR WHIPPED it into his box. The person who took our order kept telling my husband that the meal only came with one French toast. IT DIDNT COME with French toast at all we had it switched from two pancakes to two French toast, how do they not know this, person who took our order should not be working in customer service. We brought food back in and the manager was much more reasonable and was able to get us a refund. This is the worst ihop we have ever ordered from.

After a long time we decided to go have lunch at this Restaurant again. In the past we were always satisfied. Not this time. Long waiting time for the food and it was absolutely terrible and disappointing. I got raw broccoli tasted like nothing. Asked for a new portion and got the same tasteless and raw stuff. They don t no how to cook a good gravy. My partner s beef tips were dry and chewy. We will bring our business somewhere else in the future.

Great food, friendly service Kid-friendliness: Super kid friendly, family environment Food : 5/5 |

Very good. Great work good service polite clean Parking: Good lots space. Clean area. Food : 5/5 |

Awesome

Kid-friendliness: Very nice server Very friendly Food : 4/5

Always wonderful service and great food!

Good place to go have breakfast Kid-friendliness: Friendly place Food : 5/5 |

Delicious! Friendly service! Vegetarian options: Vegetarian options! Kid-friendliness: Lot of room for kids

Beautiful Staff Great Service

We went for breakfast. Food came out cold. Never got coffee refill and before we were done he brought our bill and pulled out the machine to pay. Guess that s why it was not too busy for a Sunday

Service was adequate but food was quite poor. I will avoid IHOP in future unfortunately, with other chains such as Ricky s or Denny s offering a better breakfast.

Been coming here for years when family comes in. Always 4 to 12 people join us. Today after eight years of visiting I was told for 8 people or more is an automatic 15% increase on bill. We tip 20 to 25% anywhere we dine in and 15% when doing take out. No way am I bringing family or friends here again, when bringing them more business would cost me 15% on top of bill before tipping. IHOP lost a life long customer.

Yummy. Go early its so quiet

Our server was fantastic, and the food was pretty good! Plus, the portions were huge had to take my delicious pancakes to go.

Great place! Service is excellent!! And if you re lucky you ll get Hector as your server!!

Good food for good price Parking: Easy Food : 4/5 |

Service was on par. Food decent as you can expect from a mid level diner.

Kid-friendliness: Kids menu and colouring pages Food

Slight greasy smell to the place, otherwise very good

The staff are so friendly especially the manager. Keep up the good work . Parking: plenty of parking Food : 5/5 |

No longer able to get the benefits of doing a survey with each receipt to get the discount on the next meal.Food and service is always great. Parking: Always available Kid-friendliness: Has a kids menu.Cost savings for young parents.

Best of bests

I enjoy that they give you your own pot of coffee at the table

Server seemed rather grumpy and annoyed to be working

Food was good. Service was a bit slow. Overall good food

It was ok Wheelchair accessibility: Really good Food : 3/5 |

This was excellent, our waiter Lemuel was amazing and was a pleasure to be served by. Wonderful staff, they deserve a raise for making such a pleasant trip. Kid-friendliness: Staff was patient and kind.

Good food Dietary restrictions: Good food Food : 3/5 |

Great food even better service Dietary restrictions: Gluten Free Recommended dishes

They had a new item on the menu, Biscuits and Gravy Combo, the picture on the menu looked great ..certainly not what I got. The gravy was cold, about the thickness of water. The biscuit was the saddest looking excuse for a biscuit, it had been cut in half and fried. Before cutting it, it wasn t as thick as an English muffin! The picture showed two biscuits not sure how one biscuits turns into two. It was a fairly long wait for getting our food as well. When I told the server about the gravy she offered to bring me beef gravy as it would be thicker. When I said I d never seen a biscuit that looked like that I was told they are frozen biscuits.

Great Parking: Out front Food : 5/5 |

Good food, good staff

Had a wonderful lunch today. The biscuits were delicious and not salty. Our waitress was extremely pleasant and listened well to food allergies and desires.

Short black bear hair in 3 of our dishes. Too embarrassed to complain about all of them and we were hungry so only mentioned the one dish. Forgot one of the orders and brought us extra food we didnt order.

The waitress was a little rude . Seems to have personal problems we ask a question and she cuts us off immediately, no fifteen percent given here.

Great service! Love the food

Great service Parking: Plenty of parking Kid-friendliness: Great

Parking: Lots of spots Food

Was great food great staff will come again.

we got crepes earlier today and it tasted amazing! our server, melody was very great at handling us and three other big tables with at least 10 people, good job melody! the restaurant was clean and the workers were very welcoming. i will definitely be coming to ihop more often now!

Hector is a good server, very accommodating Dietary restrictions: Less sugary Food : 5/5 |

Great for our family of three Parking: Close to entrance, plenty of places to park, even has an overflow on the side of the building Food : 5/5 |

Parking: Lots of spots Food

Excellent service Kid-friendliness: Awesome Food : 5/5 |

Fabulous Parking: All good Food : 5/5 |

The food was warm, not hot. The sausages did not taste fresh. Service was average. Coffee was good.

Great service, great food, and very nice atmosphere! (highly recommend the strawberry banana french toast)

Had better

The eggs benedict are great!

Everything was great but the cutlery was dirty and spotted

Further update / got word from head office. they are supposed to renovate. guess what they did not, speaking to some people that work there, and nothing has been update or kept very clean. it s sad because this was the place when it first opened. but once it changed hands it went down hill to bad. While the service was good, the coffee is still terrible. to a point that I took water instead. however the food was still good and they do have some great pancakes. I believe once the renovate and clean up the place i believe it will be again the place to take people to. Please Ihop don t let your chance slip by and lose what you have established. I have to assume that they don t take the reviews serious. However this place used to be great, but I find it difficult to eat in a place where the seats are stained and place looks not clean. This place needs a full overall. I recommend redo the seats so that they look clean. Clean your coffee pot because your coffee is terrible and it was not like that before so something has gone wrong. It is to bad because it still has overall good food I am sure but just can t go there any longer until they clean the place up

Always love getting breakfast here!

Waiter was great and the food was ok. I like the biscuits and gravy. The only issue I had was the fried eggs they need to cook the egg whites a little longer. Im not a fan of snotty eggs.

Ordered hot food. Received cold food 45 minutes after. Server was not friendly and was inattentive.

For what they charge and the poor quality ...well never ever go to an IHOPS ever again!!! The corn as a side was dry and 2 days old. The fries were pathetic!

Great Vegetarian options: My friend is vegan .. would love more dishes! Food : 5/5 |

Me and my partner came in after a night out, looking for some good breakfast. We were waiting 20 minutes for someone to take our order, and we had to ask staff to get our order taken. Then we waited just shy of an hour, for half decent food. Absolutely will not be back until staff learn how to run a restaurant

Great server and food was pretty good. And huge portions, had to take my pancakes to go.

Good

Very nice chill family vibe

Great service and dinner Parking: Lots Food : 5/5 |

I was very disappointed with my breakfast. The omelet was cold, the cheese was cold and not melted and the toast was just warm bread with a dab of butter here and there. I had been looking forward to a delicious meal and I was really let down. Probably won t go back there.

Great Parking: Great Food : 5/5 |

Waitress..Awesome Food..Ok Prices..Unbelievable high Will we return...No Food : 2/5 |

I found it very expensive, took a bit long to get food also took awhile to get bill, especially with a kid who was getting rambunctious. We just wanted to get going .

Good IHOP overall! Great workers and service! Wheelchair accessibility: It is wheelchair accessible Food : 5/5 |

We came to ihop to celebrate our 7yrs old birthday. We arrived to see a family of 6 ahead of us that had not been seated. We waited 20min before I walked over to the kitchen door to flag someone down. We then waited to get our order placed. We were served by 2 different people one Chinese and 1 red head. The red head appeared to have an attitude and just put us in a crappie mood. Got the food 45min later and it looked skimpy. The sausage was both over and under cooked. I was expecting better service for only having 3 tables busy. Last time we were there we paid $20 less for 3 extra French toast and left full. This time we left hungry and the kids portions were bigger than the adults portions.

Well we havent been here in so long, but we were so surprised to see Cheryl, our favourite waitress from another establishment working there. Im sure we would have enjoyed our breakfast no matter who it was, but Cheryl is an amazing woman, and it made our experience so much brighter.

Today we went to IHOP as a family and although the food was good our waitress looked absolutely miserable, no smile, no real communication, did even know her name except for from the bill. I had to track her down twice once for utensils and the other for our bill. More than likely wont go there for a while. Her name was Maureen Accor to username on the bill.

Service took forever literally the food showed up as we were getting up to leave food wasn t great and getting someone to refill my drink was a nightmare

Honestly worst dining experience will not be coming back, none of the waitresses/waiters are attentive,food was not hot or warm barely, when was done our food took them 20 minutes to give us our bill and not attentive to the front at all. Honestly if I could give yall a zero I would

Melody is the most friendly waitress. Best omelets always but the new thick and fluffy vanilla cinnamon French toast is A Must Try. You will not be disappointed. Kid-friendliness: Because Ishita is so fast and friend with the coloring sheets.

Love this place. Parking: Lots Kid-friendliness: Kid menues, crayons and seating. Wheelchair accessibility: Easy to access and parking.

Only one extra table was there and service was slow, and food has went downhill :(

Haven t ordered my food yet, just want the coupon

We had a good experience. Upon arrival, we were greated right away and seated fairly quickly. We arrived right after the lunch rush, so any delay was caused by cleaning tables. When seated, our server arrived immediately. We were served a beverage, and shortly afterward, our full order was taken. The food arrived quickly and was delicious. We will definitely be back again.

Food is great but I swear every time I go here the front desk service is awful, after a couple just paid and left the front desk person looked at us and just went to the back and came out and went to the dining floor, however, the waitress we had was great and went above and beyond to make my fiances birthday brunch great. Parking: Kind of an odd spot for parking but you will find it around the building.

I go early so I miss the Sunday morning crowds so it was quiet, clean, fast service and food came well presented and tasted good.

I ordered French toast and asked specifically for no butter on it. I order French toast with no butter no matter where I go for breakfast/brunch. I ve been doing this for decades. I was brought the French toast with butter on top. I mentioned this and was brought a new French toast. I took a bite and it was complete mush inside. I tried a couple more bites, hoping it was just that one and not wanting to make a fuss about it. But I couldn t choke it down. Thank goodness I had a drink to wash it down quickly with. So the waitress returned it and brought out another French toast. The outside was cooked more, but the inside was still mush. I even tried the other piece of French toast hoping it was different, but it was mush too. When the waitress brought the bill, she let me know they weren t going to charge for the French toast. Well I certainly hope not, that should be a given. What got me as well, was that they made no offer to compensate for so many issues and gross food. To act like not charging me for the wrong order and the gross French toasts was so kind on their part, just shows how service has side gone down.

Service was ridiculously slow. Like painful. Waiting 40 minutes for the appetizers, which were brought put without utensils. This is the second time that this has occurred. We wont be back.

Great friendly staff

Their service is the worst service in the whole city the customer waits for them at front desk for about 15-20 minutes then these guys come to have you seated. Worst service Food

Went for birthday breakfast with boyfriend and his parents. First time there. Excellent friendly staff. Windows were filthy blinds were filthy. Condiment holder sticky and filthy. Food was fine but nothing said yummy. Eggs Benedict. Wanted them soft yolk. Wasnt allowed. Odd. Might give another go at it.

Great food and service