A&W Canada in Lethbridge

I usually go there and they is always a long wait even on drive through

Absolutely loved their breakfast!

Burger was good, but the fries were cold and not cooked all the way

Good food

ok for a quick bite nothing special here

Food was good, service very very slow

Best breakfast ever. My favorite fast food restaurant.

Awesome place to eat out!

Tried the frozen rootbeer for the first time and it was very good.

Very friendly

Food is great, service is even better! The prices suck. Food

Everything was good but the famous A&W Root Beer was flat To bad because thats why my grandson and I went there was the Root Beer Food

still waiting

Breakfast as awful...

WAY flipping better than McDonalds. Plus, you dont have to worry about an angry Manager gas lighting you

Great food but if you can get a deal its really worth it.

Enjoyed the foods here, service was good. Vegetarian options: My favorite Beyond Meat Burger Food : 5/5 |

Take notes mcdonalds on how a properly staff buger place should be, friendly staff and food serve hot and quick

Like Half of my order was cold and old and I was waiting for 10 minutes for my food

Went in at 4:45 on a Wednesday night in winter. Only a couple cars in the drive through, no line inside the store. I went inside and there was no one on till. 2 separate employees said they would be right with me. It took over 5 minutes before they took my order and another 10 to actually get the food after. They served several drive through orders before even talking to me. The restaurant was not busy. Despite all the trouble, they forgot to give me both dipping sauces and napkins. They are clearly understaffed and undertrained. I would recommend the drive through if you dont want to go to a different store, but youre probably best just going to the one on scenic drive instead.

Rude staff. Especially the one white girl.

Just picked up a coffee but it was fresh and hot

Staffs are really friendly and the food are always fresh! Good customer service!

Thank you for having fresh Lettuce.

Great uncle burger and onion rings. Hit the spot. Friendly staff. Cheerful, laughed at my joke asking if they take Canadian money. You cannot really go wrong with A and W.

This location seems to always take forever.

Great for a fast food place

Not the greatest service each time I visit. Not likely to return.

Good thing coffee was only $1. IT was old, bitter, awful! Food was OK.

Its a nice A&W. It is a little out of the way, but its nice to hang out at or to get a breakfast at. Went in the morning, I liked the quieter vibe compared to Tims. Honestly didnt realize how good the atmosphere and selection for breakfast is at A&Ws Parking: parking at this place is pretty decent. Its also literally by a massive parking lot too

Same quality that you always expect from an A&W.. but a pretty long wait time through the drive thru. Not sure if they were short staffed or had a prep time issue. Still good food!

Food and service is great but the facility is a little dirty and the bathrooms are disgusting and they should stop using a key to enter the bathroom. Its a major germ collector.

The store staff was kind and helpful. May 11th around 18:20 dine in.

Friendly staff. Good breakfast for the price.

No hormones, this is why I come.

Its one of the worst experiences I have ever had for any fast food restaurant. Its very dull and Ill atmosphere with the great help of tremendous manner less and rude staff I ever faced. We had been welcomed with a looser attitude of staff and he was just looking like we were not at all welcomed at that place. Bang the order on the desk with a rude tone. Whereas after us two ladies came and they were greeted and served with great smiles on the table even two three four times with different reasons he served with the great energy. Our fries were not hot and salted as well and when we informed him he was just like its his obligation on us that he is providing us the food for free... Our request was just discarded with great unpleasant expressions. This kind of behavior is not at all expected from any service sector franchise... Especially with the big and prestigious brands like A&W.... Pathetic experience... Highly disappointed and dissatisfied.

The staff here were wonderful when we stopped in with 9 adults 2 children and an infant. They patiently helped our visiting family from the states choose their orders then again with the kids. They even filled out kids water bottles for their long drive back to Edmonton! They did not complain but only cheerfully served us with smiles. What a fantastic experience! The food was excellent and hot as well!

We love the burgers here and the root beer...NOT the frozen root beer. Its really expensive ($5 for a medium) and they only fill the cup 3/4 full! Its cheaper to buy a slurpee for a larger size!

Best fast food breakfast in town! Great coffee!

A&W still has good food but isnt nearly producing consistent quality with what A&W was. To keep it short, how was your recent onion rings purchase compared to 10 years ago? There ya go.

Situated in a less crowded area, conveniently close to the main road and offering abundant parking opportunities.

Very clean and friendly service plus good food done quickly.

Great Staff and Clean restuarant

Quick service. Food cooked as asked for. Really clean seating area.

Fast food... Okay burgers, and breakfast is good. That egg bacon sandwich is not half bad.

Fresh and delicious food, friendly service

Average burger joint nothing great but the kids like it

stopped there friday the 25th , and saw the front counter staff who were prompt courteous and professional treat a customer , who obviously had some issues with compassion kindness and patience. it was so nice to see them take extra time and care Thank your staff Food

Too many flies. They re everywhere. We were using our right hand to eat our food and left hand to stop the flies landing on our food.

Tried to order had 5 employees look at me and not even acknowledge me or tell me it will be a min would give a zero

No frosted mugs after lunch rush continues after 18 yrs of eating here. Dining in youll be forced to use a paper cup until about 3/4pm. Youd think management would figure this problem out after almost 2 decades. Paper cups and A&W rootbeer dont mix for an enjoyable eating experience. There should be a 50% drop in price for having no frosted mugs ready at anytime of hours of operation.

The chocolate milkshake wasnt chocolate flavoured or creamy (ice chunks), so our kids wouldnt drink them. They also didnt serve the gravy dip until 5 minutes after theyd served our chicken strips and fries, so the food was cold.

Friendly staff, quick service! Dietary restrictions: Gluten-free - Lettuce wrap option Parking space Not sure Parking options

Gross, slow, painfully lacking, burger mustve been sitting under the heat lamp for the last hour. Veggie burger wad undercooked moosh, poutine was terrible , grandpa burger was bad, teen was bad. Just all around gross, please clean the kitchen more often, I can taste the unchanged oil, old burger, and dryed out ultra salty fry you know like the worst fast food joint in lethbridge.

Super slow waited my whole lunch break for my food, watch the cashier take my money cash and then handle food!

Eating at A&W restaurant is okay for me, but their fries dont taste good anymore for me anymore.

Awful customer service, the lady taking our order was rude and kept cutting us off as we were ordering, and the young man at the window was too busy on his phone with earbuds in (as someone who works in the restaurant industry i know full well this is both a health and safety violation, not to mention its downright rude) to be even remotely pleasant. He was short and rude and almost barked at us to park in the front, just overall was not a pleasant experience. Lets hope the food is good at least.

So far the new coffee is tasty AND its only 1$ right now. Expensive food compared to the other fast food joints but thats why its not an everyday eat. Its a treat to have their burgers

Fast friendly service .coffee is great price . Our kids love stopping here .

Not an especially good experience. Food was cold after a 15 minute wait at the front to get it. We ordered large drinks and received regulars. It was expensive for just a burger and drink. Probably wont go back.

Fast service and very friendly.

Good burgers

Classic root beer taste. Very forward thinking innovative, and conscientious company.

Food was good. Buddy dropping F-bombs on the mic was...funny. dont do that, too many Karens out there bro.

Has been my favorite burger restaurant for nearly 50 years. Breakfast is pretty great too! Never disappointed!

Went back to give it a 2nd Chance . Last time I waited 20 mins for a coffee .this time ...they are out of coffee , thats it for me lol

Service was extremely slow, and not busy. The man ahead of us said he waited almost 40 min for his order..

A truly amazing experience

Friendly and delicious

My favourite burger place. The best onion rings.

Best burger ever!

I used the drive through to get a sausage egger and hash brown. I was told my total was $7.22. When I got to the window to pay the employee told me 7.20. I gave her $10.20 expecting to get $3.00 change. She gave me $1.95. I told her she shorted me and she now said it was $7.25. I said no you round down not up for 2 cents. She said no that I owed $7.25. I didnt have to to argue but my wife heard the same conversation since she was in the car. This against the law and I will be report this to corporate

Gave them a coupon, which they did not honor, asked for no tomato on my burger, received one, asked for sauce for my onion rings, nothing. Not going back to this location till they get their act together.

Did you know that A and W is all grass fed, healthy ingredients? And fair trade organic coffee

breakfast was amazing. Everything tasted so fresh and although they were out of hashbrowns at the moment they allowed me to substitute with any other side on the menu. It wasnt speedy but it was fast being that every part of my dish was cooked specifically for my order. A+

Awesome buddy burgers an fries , always fresh

We came as a group of four at 1030pm when they closed at 11pm. Service was good and the food.

Clean restaurant with friendly staff

Very friendly customer service!

Whole day breakfast not served at 11.05 am. Poor customer service

A&W stands for Argyle and Wilkinson the real leaders of the shadow goverent shhh. Whos behind me ahh?!

Great root beer! Never fails to be wonderful...smooth and yummy

Honestly a pretty good experience everytime

Always good breakfast Parking: Lots of available parking Food : 5/5 |

They always give me the wrong orders.

Yummy burgers and poutine.

Always a good place to go for a good quick meal. Good quality and service

After ordering a full meal an she specifically asking if I wanted fries...(dont they come with a meal)?? Get home an no f!@king fries... SERIOUSLY?!

Food was fast, fresh and hot.

Very slow drive thru service, but in my experience this seems to be the case with all a&ws.

Lovely

Mmmmmm mom

Great food

Trust me I will never be back

Fine

Great place for walking

I ordered cheese and egger and asked them to put the hashbrown inside the bun. Wasnt done Asked for coffee double double, reached pickup window, asked her to give 2 sugar and cream extra. I knew for some reason coffee wasnt double double, guess what, it was black . Then I had to ask extra sugar and cream cause I wanted coffee to be double double. Rep didnt take my order correctly.. She should have double checked my order if unsure. She didnt even mention coffee was black.

Good food and they assisted me as I had a large order

Friendly staff

Today was good service and food great, but not always the case. Depends on time and date.

Sweet potatoes fries are amaaaazing!

Went through the drive through tonight. They tried giving us the wrong drinks, and seemed upset that I corrected them. The receipt had the right drink on there. Didnt get straws or napkins when we got the right drinks and couldnt get a simple modification correct. Worst a&w experience in a long time. Would recommend the other locations in town over this one.

Absolute worst A&W Ive ate ever. Will not return.

Fresh and tasty, no matter what you order

Friendly helpful service and food was v. good

Quick hot and yummy

Fast service and nice staff

Always a good chioce for good fast food!!

Unfortunately my order was incomplete and the food wasn t quite up to par.

Great food, great taste, coupons make prices reasonable!

Good.

Great burger for the smoked gouda....painfully slow drive thru

This actually does not even deserve one star. This location is absolutely terrible. This morning I drove through the drive-through. I was the only 1 and there were 4 people in the restaurant. I ordered a sausage and egg sandwich I got a bun and a sausage Patty . I returned back to the restaurant to give the order back to them. The cashier approached me and asked me if she gave me the wrong order I replied with no I did not get the correct order. And I would like my money back please. The cashier went to get her supervisor. Her supervisor went to the till to get me my money back. She handed it to the cashier the cashier walked over to me without saying a word put the money in my hand and walked away.. I did not receive an apology for the inconvenience or the lack of customer service. If it was not for incompetence this particular location would not have any competence at all. I will never be back there. The customer service at this location was absolutely atrocious.

Fairly consistent wherever you are. The efforts to use responsibly raised ingredients, reduce plastics are commendable.

Love the teen burger.

Consistent with other locations for food. Staff were friendly and the food was quick. Thanks for the extra root beer suckers for the kids! The location is convenient and theres plenty of parking.

COLD Nashville chicken burger as well French fries and onion rings for $25.80. We will not return.

Great staff at the location, makes all the difference. It gets busy sometimes and service can get behind but fresh cooked burgers that are the best in town are worth the short wait. I generally only go here or another A&W for a quality burger. Delicious every time.

Bad service!

Messed up my order twice was disappointed

Sorry serve was good but the price of Bacon/Egger is too high...will not be ordering that ever again.

A great treat. Fast friendly service.

Please do something about the black flies inside the restaurant. It s not a very pleasant experience eating breakfast with the flies! The food and staff are fantastic.

I went to this location tonight (Sept. 1/21) at 6:10 pm looking to buy some dinner for myself and my dad. Noticed the place was pretty quiet, one car parked in the parking lot and no one in the drive thru. Proceed to order and asked for the Cheddar Bacon Uncle Burger Combo and was told it would be a 12 minute wait! Like what??? 12 mins for a hamburger at a fast food restaurant??? During the dinner hour, with literally no one else there?? IT was almost like he was discouraging me from ordering too by the tone in his voice. umm thats gonna be like a 12 minute wait..... Wow. I said i was going elsewhere and thanked them anyways. Anyways as im driving away, the same fellow (i assume it was as he had a headset on) was walking out of the store, and went and sat in his car in the parking lot. Huh, interesting. Seeing as his car was the only one there, there must be something up with why this location is a ghost town. Go across the street to McDonalds and that place is packed! This location needs to step it up, theres a reason why no one frequents it anymore. 1 star at best from me

Went there with my housemate again and the people working the drive thru had no idea what they were doing. One took payment then the guy who had no clue how to ring up the coupon asked if we paid in spite of his boss or whatever she was handling the situation. Then they over filled the pops again and they leaked out the sides and the top and all over me because I was stuck holding them. Ill tell you as far as they go in town this is one of the worse ones if not *the* worse one.

What God awful service, 40 min wait time and she doesnt even put in my coupon I give her. I sure love being late to work when these ingrates work as slow as their brains. Never coming here again.

Really slow service. One customer canceled his order, thats slow

Extremely slow

Bad customer service in this town zero star. Dont know how to talk with customer. Rude staff

Service is slow and washrooms are closed to public so beware... Its a restaurant why close the washrooms? Not impressed

Well, it seems pretty obvious that Southern Alberta A&Ws have changed hands.m) Where quality was once reliable, its is now a reliable let down. Where 9nce the coffee was strong and just plain good, it has been weakened due to cut backs of the new ownership, and increasing profit margin slightly...lol Imagine if I could make 3 pots of coffee with the same amount previous owners would make 1!! Well be rolling in the dough!! At the cost of quality, but well worth the pennies well profit!

Thumbs up Burger is so yummy

Never had bad service

Nice breakfast.

Always hot, fresh food

House flies everywhere. No tables were wiped.

Good food and great service

Always good at this location, food and staff

Food quality was terrible. Over priced. Not worth returning.

Always good

Just had to try their Mama Burger feature...YUMMY! I appreciate their economical special features. Gives me the opportunity to try something new and different.

Always a great choice for a good, quick and reasonable meal. Definitely our first choice go to place.

While a little awkward to get in & out of due to the road layout, this small location is almost a pleasure to visit. Staff come and go of course, which can make or break a place. On our last trip, the staff were all pleasant, and the location clean. Franchise food is pretty hard to get wrong, so as usual it was just as expected.