1612 Mayor Magrath Dr S, Lethbridge, AB T1K 2R5, Canada
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
First time visiting from Calgary and had a bad experience. We ordered two chicken wraps and the food was L dirt cold, the worker was rushing so much because he was the only one , and it tasted to bad… we ended up throwing it and going to McDonald’s ! Paid $40 for nothing tbh and never had this experience in Calgary! He was taking skip orders before us I personally seen him accept and make three
I have had shawarma in many restaurants, and the portions are satisfying. At Osmow’s Lethbridge, they don’t even use portion control; they just eyeball it. Then they said only three veggies could be put on the wrap. Employees are incompetent and zero knowledge about shawarma. I hope they can do better or shut down. Insted of cheating the customers.
I have eaten shawarma from atleast a dozen of osmow's across canada. I am talking about the portion sizes here. Probably the team need proper training about portion sizes. Barely any chicken in it. Also there is more fries in the $5 poutine from Mcdonalds than the regular chicken on the stix here. Very disappointed, frustrated.
Beautiful restaurant with a great food, Amazing atmosphere and great service.
Service was fast and courteous. The food was fresh and delicious. I was very impressed by the cleanliness! My only complaint was the noisy industrial fan that made it difficult to have a conversation. Will definitely eat here again!
Such amazing food and great portion size for the price! The staff was friendly enough, very nice and wished me a goodnight - I went to the restaurant, ordered take out and left so I wasn't there for very long. I honestly thought it would take longer than it did to make but they were very quick about it! The Lamb on the rocks (lamb on rice) was my choice and there were zero regrets, YUM! I'm looking forward to going back and trying more of their menu. Definitely recommend if you're looking for some delicious food at a reasonable price. (I think I left my smokes and lighter there but never went back for it LOL sorry staff)
I recently had the pleasure of dining at the fabulous five-star restaurant, and I must say that it was a truly exceptional experience from start to finish. From the moment I walked in, I was greeted with warm hospitality and a luxurious ambiance that set the tone for the evening. The menu was a culinary masterpiece, offering a selection of dishes that merged creativity with classic flavours. The service was impeccable, with attentive and knowledgeable staff who catered to our every need with grace and professionalism. The lady upfront guided us through the menu, enhancing our meal with perfect pairings that elevated the dining experience. Overall, my dining experience at osmows was nothing short of perfection. The combination of exceptional food, impeccable service, and elegant ambiance truly makes this restaurant a standout five-star establishment. I would highly recommend it to anyone looking for a refined and memorable dining experience.
I really like the wraps and baclava. The rice is a bit bland and I wish they had better salad choices. When they ask how spicy you want it they mean how much chili sauce do you want. I asked for mild and good a spot of sauce and my husband said spicy and he got a huge amount of sauce drizzled over his meal. Even mild was too spicy for me. The service was really good and the restaurant was clean.
I think this is the one of the best place you can go for your cravings. Really delicious food they have . I got chicken poutine and it was fantastic. Staff is friendly. Excellent service . Food : 5/5
I have never seen an empty wrap like the one I had from them. I asked for beef one in Saj bread and literally have like 20 gm of beef in it. There was more onions and tomatoes than beef so I guess their business model is not going to survive much longer as there is no value to product provided. I will not waste money on that place as that s definitely was not a Shwerma wrap.
We had walking Oder in store cUSTOMER SERVICE was worst the employee are not even smile and not welcoming at all we are vegetarian and the guys behaving very rude with my husband and not responding about over Oder and did not pay attention us
Very good service and good portions. I loved it.
Quantity of Shawarma is very low as compare to what we used to get in Ontario. We ordered 4 items worth $50 Totally disappointed with the quantity.
Quantity of food is very less as compare to other osmows outlets
Food was very good. Cleanliness was best.service was awesome ..
Food was excellent.Service was good. Excellent performance.
Excellent service.Food very tasty.
Osm and delicious food Food : 5/5
Superb
Very nice and fabulous place with tasty food and atmosphere.
the best
All good
Nice place to visit
Awesome
Food is awesome
Very good
Service was fast , food was fresh and delicious
Food taste is very good.
Very Nice
Awesome food. Edit:Went there again cause I liked the food but person charged me couple dollars extra from what was written on the menu. When I asked him, he said if you want to eat here then you have to pay the higher price or you are welcome to leave. I dont know why he responded like that, i wasnt trying to argue nor was I upset. I simply asked a question. Awesome food but customer service has sure taken a hit.
Excellent service and good food Want to visit again this place Food
Great service and good food.
Chicken ozbox is my favorite
My favorite shawarm.. best poutine ever!
Best in the town. Food is very delicious Must try the chicken on the rocks.
One of the best spot to satisfy your hunger cues. Friendly service and satisfying atmosphere add on the top for mouthwatering food.
I ordered it first time and it found it delicious.
Nicest people ever. Restraint was clean and music was the right level and content. Food was great, but medium hot was very hot for me. I know better and should have started mild or zero and then added. You cant uncook a steak or unspice a shawarma. Price was good compared even to Macdonald or Dairy Queen. Definitely be back.
We got a pretty good quantity which i have never received from other osmows. I ordered chicken on the stix and it was so good.
I recently had the pleasure of dining at Osmows Shawarma in Lethbridge, and I cant recommend it enough! The shawarma was flavorful and perfectly seasoned, with generous portions that left me satisfied. The staff were incredibly friendly and attentive, making the whole experience even better. They took the time to ensure my order was just right and offered great recommendations. If youre looking for delicious food and excellent service, Osmows is definitely the place to go!
Its a good place to eat at. Food is great. Its best to take some time to review the menu before ordering; it can be a little confusing to navigate, the fries are called Stix and the other sides are under different names too. Food
First, I was very disappointed. I told them I cant have any onions due to dietary restrictions. I read the screen no onions were put on the wrap. When we got home what do you know, onions. I was unable to eat the wrap. Secondly I had asked for mine to be hot and it was mild. No spice at all. Maybe I need to ask for extra spicy? The cheese cake we got was extremely dry. I really dont think we will be back. Its unfortunate because we had heard good things.
Always fresh
First time try this. The place is clean and food is good.
I have wonderful experience different foods here. Keep up!
Good food and good service
Food highly recommend must vsit this place
i love this place food
Delicious food must visit
Nice sharwama
Halal and good Arabian taste love it
I came in a few months back and my food was not to the usual high standard. The owner called me back and made it right! Amazing customer service love Osmows!!
Awesome food
Food great, slow af service
Best customer service and top notch quality food. Guys just go and grab the best
Amazing food.
Still dreaming of the food which i ate last night from here . Best best best
Best food in the town
Always very friendly service and the food, of course, is very good. I always get the chicken on the rocks or on the stix, and its never disappointed.
Super food super service
Delicious food and Osm service
One of the delicious meals Chicken on the rocks. So juicy and full of flavour with protein. Garlic sauce with the chicken tastes amazing. Recommend to try this. Will be back again :)
Their food is so delicious and chicken is so much juicy just love this place
Just a pickup & Wonderful Staff
Food was enjoyable and the menu had good options. Service was friendly and the ambiance was cozy, thinking of my next take out!
Osm food osm service food properly cooked
Best food and best service
Rajneet and Sanyam were outstanding in their services. I would love to stop by again
On fire. Meat was cooked so well and the guys gave best customer service
Ordered here for the first time for lunch. Staff was really helpful, ordered chicken shawarma and fries with garlic dipping sauce. Not a whole lot flavor in the shawarma and garlic dipping sauce tasted more like ranch. Not sure if well be back.
One of the best food I have ever had in Canada must try this awesome place, Love their service as well.
I recently dined at Osmows Shawarma and was thoroughly impressed! The food was delicious, the staff were friendly and attentive, and the restaurant had a clean and inviting atmosphere. I found the prices to be very reasonable for the generous portion sizes. Overall, it was a fantastic dining experience, and I highly recommend Osmows Shawarma to anyone looking for delicious Middle Eastern cuisine!
Food is so fresh and I love it !!!
Employeee are so nice. Fooddd is so good Everything is good but I tried chicken shawarma with extra garlic sauce and hot soooo delicious Food : 5/5
Poor quality food awful taste very greasy and not fresh at all 0/10 would not recommend.
Terrible food ordered twice and food was bad and stale and a really bad smell.
I ordered it off door dash not going to lie it was really good food... Dont listen to all the bad Google reviews something tells me someone doesnt like the owners or staff and they are just review bombing it... I had the truffle lamb wrap and the truffle fries damn... They were good. So yeah eat it enjoy it Im a regular guy trust me if it was garbage I would have reflected that in this review but its not, its amazing go eat it.
Lots of flavor and the staff was friendly.
fries were cold and stale shawarma was ok, kind of bland though for middle eastern food the falafel was falawful, burnt on the outside a d the sauces that came with it had no flavour at all, it was like dipping them into mayo also didnt get the drink thay was supposed to come with my order Only ordered from here because Beirut Shawarma was closed, wont be making that mistake again
Good food, lv it
Wanted to try a new place. Won t be back. Why not, you ask? Food was just ok. Barely. Service was just ok. Took a while for the counter service person to attend to us, seems as if they would rather clean or re arrange things than serve customers quickly. The restaurant was clean, but while we waited for our take out, the music was blasting. Couldn t even hear the lady who took our order speak. And it was off of someone s damn phone, so it binged every two seconds. So, that says something.
Fantastic quality and huge portion. Great spot.
Theres cooked, Theres over-cooked , Theres burned , and then comes this . Ordered two Shawarma wraps and both of them ended up in garbage
My family and I used to enjoy the food at this place, but in the last two occasions we visited, this week and last week, we didnt have a good experience. Yesterday, we went in the evening around 10:00 pm, and there was no one in the restaurant. We ordered three small dishes, and it took 52 minutes to be served. I noticed that they give preference to takeout orders, especially from delivery platforms. The other time was similar; we arrived around 9:30 pm, and they served us after 47 minutes, even though there werent many people in the restaurant, just takeout orders. They seem to prioritize completing takeout orders over attending to customers inside the restaurant. Its a shame.
I liked their customer service.
Tastes great! Eating something delicious right now
5 star review . Start with osmow s Great service and excellent food. Start your appetite here . Love it !
Been going there for like times and taste is getting better every time. Friendly service, great atmosphere.
We came for a dinner meal. Firstly, the guy with beard in the counter had a very unwelcoming gesture. He wasn t friendly when he took our order. Then, when we received the shawarmas had very minimal meat in it and it was sure that i was much lesser than the actual quantity they usually put..very disappointing experience!
Worst shawarma ever, Staff don t respect customer and never recommend to anyone worst food quality
The taste is amazing!
The food was good. I got several orders including the Oz Box of lamb shawarma with rice and fattoush and it was nice.
Great shawarma, I love the chicken poutine
I ordered 2 shawrmas when nobody else was in the store and it took 20-15 minutes
Great food, very kind staff, does a great job with catering. Would highly recommend!
Excellent customer service and great food
Excellent food establishment for delicious food
Good taste and you can get Halal food
[UPDATED] I don t typically add a review to a rating when I rate it a one star unless it is so bad that people need to be warned. However this time, after leaving a rating Osmow s replied to my rating asking for a review to know why I rated it only one star, so here it is. The half and half chicken shawarma was flavourless compared to other Osmow s I ve tried. There was lots of cartilage in the chicken (or something else with the same mouth feel and taste). The proportions were also nearly half of other Osmow s, nearly every other Osmow s I ve been to loads every size up so much that the garlic sauce is all smooshed on the top of the container, and they don t just load up the rice/fries they load up the protein. I was excited to hear an Osmow s was built in Lethbridge after having it all the time when I lived in Ontario. Unfortunately the location here was a real let down. Maybe someone else that has never had the good stuff would say this place is amazing, unfortunately I cannot because I know what the Osmow s Shawarma branded Shawarma is supposed to taste like.
The teenagers behind the counter were too busy gossiping to take our order.
The food is so gooodddd. Orders Falafet signature creation and Just got to know that they fry their fries when they get order. Not like Mcd they give us pre-fried fried. So freshness guaranteed. Food : 5/5
The wait was a little long (25-30 minutes for two shawarma wraps) but it was really good! I wish I would have asked about the spice level before ordering it medium, delicious but my mouth was on fire the entire time Food
Nice place, the food is okay (its still fast food, so it doesnt get 5 ) the people is always very engaging and nice. There is a difference between engaging and nice and just nice. And they go it right. Food
very less quantity
U guys are amazing like your food. I just wanna say if possible rice and fries quantity should be more in bowl Otherwise u have the best food i have ever it. Pls include more options for vegetarians like me . Vegetarian options: Pls include more options.
Food was good as its a chain restaurant, the OWNER IS A MISER , WOULDT turn on AC , employees are working in hot environment, we planned to dine in but took take out because place was hot ,.
This is the worst shawarma I ve ever had. Chucked out half of it. Cheap rice, grisely chicken and the sauce is disgusting. Should have known better than go to a chain restaurant.
Love Osmows
Its a great place to explore Mediterranean cuisine.
I am glad we have more Mediterranean options. The food is decent, but the service isn t.
We went there this evening & ordered 2 regular shawarma medium spicy for take out. It s seems the guy working there don t know spice level it was extra extra spicy we couldn t even eat it. Very bed experience.
Yummy food, pretty quick service.
Food was alright but definitely bottom of the barrel for Osmow s. Completely screwed up my order got nearly everything wrong. Also rice tasted unwashed Vegetarian options: Good vegetarian options
Best food in the town Highly recommended Food
Loved it, posted a photo to my snapchat and fb wall and had at like 15 people ask me what I was eating and where could I get it. Its great food!
I honestly loved Oshows. I have had shawarma all over the world and this is by far my favourite place.
Very good service. Loved the food and the workers. The owners is lovely. Highly recommend this place!!! <3
Delicious Food
I have nothing to say but you should go to this restaurant
I got food poisoning.
I really like the place.. The food tastes very well.. Service and staaf is very good.The atmosphere is very good.. I would really recommend this place..
Why s the phone service so bad? they never ever pickup u never never order in advance it s frustrating. Food is really good don t get it twisted, but they need to work on the phones.
Excellent service
Best food in the town. So juicy and good quality.
Great staff, the food was decent and will visit against
The food was pricey and not really what I was expecting for shawarma- maybe a different variant on what I ve had in the past but I won t be going back.
For $16?! Portioning of food was disappointing and presentation of it was poor. Ordered Regular Beef on the Rock. Customer Service was alright but not welcoming at all.
Worst shawarma, so gross. Save your money!. The ingredients were bad, sauce was disgusting. I asked them to help make it right and they treated me like I had done something wrong. This is just bad. Go anywhere but here as it is expensive and not worth it
Terrible, two thumbs down. It took them nearly 20 mins to make Smallest schwarmas I ever had and we threw most of them in the garbage. I asked if the hot sauce was sriracha... They said yes, it clearly was not, it was so hot that you couldnt taste anything. Asked for garlic sauce, not sure if it had any. Asked for all veggies, didnt get them. Tiny portion of fatty beef.
Vey good service .
Loved the food. Was a good presentation.
Delicious food, will surely visit again.
Delicious food .best service
First time experience at this restaurant was fabulous. Will surely visit again Food
One of the best place to visit because of exceptional customer service and tasty food
One of the best place to visit because of the best customer service and tasty food
Food was good with good portions .... Lv every bite of falafel wrap and falafel on stix.... Will visit again soon.
I would recommend the place and the food for all my friends and family ...great taste, clean place and sheap prices, quality food and welcoming crew member.. definitely I will be a regular customer for the brand and the restaurant.
I got SAJ (i have no idea what it stands for) chicken shawarma wrap without chips and no spices, and really enjoy it. It was very tasty. They put a lot of tahini and it wasnt dry as in other shawarma/donair places. While they were preparing it, I stepped outside and an employee brought it outside for me! Thank you very much! Definitely will go again.
Good food, vegetarian and vegan options. Reasonably priced. Friendly service. Highly recommend trying at least once.
Fast and friendly staff. Excellent food. Highly recommended.
Best beef and chicken shawarma poutine. Great portions and great food. Hot sauce said its made in the house and definitely hot . When they ask you how spicy you want it, take them seriously.
Best beef shawarma in town. Delicious. Hot sauce is a lot hotter than other hot sauces.
Yummy chicken and beef shawarma. Good food with good portions
Amazing!!! We ve recently moved from Vancouver and I d eat shawarma falafel wraps at least twice a week. It s something I missed but walking in here was SO impressed and will be back again and again. Clean and welcoming environment.. fresh crisp ingredients that you can truly taste. The falafels were done to absolute perfection. For the quality, it s also wildly inexpensive. Pretty sure I ve just found my new favourite spot. Thank you!
The shawarma & the falafel are quiet good.
The meat is served from containers and not carved from a spit. The chicken is tasteless and smothered in tahini sauce. Its like ordering tahini sandwich... nothing like the real chicken shawarma. Avoid like the plague
Great staff, awesome food. Definitely will be coming back when Im in town again.
I got over charged on the item I bought and the amount of food that was given was very limited. I always purchase osmows weekly. But todays service and the quality of the food was not great. I do not recommend them after this experience.
Very good food and perfect service I recommend it
Best shawarma in town.
I got food poisoning Feeling unwell, i am sorry to say that The falafel were like rocks tasted like rubber ,rice was uncooked and school grader can cook rice better than what i had. I had a great experience when it was new i had it for the first time it was great and after along time i had osmows is really disappointing
Tbh it is sub par at best. Food served at room temp. Soaked in sauce and the meat isnt anything great. Ive eaten at many shawarma places and Id say this was prob the lowest on my list in terms of quality, authenticity, and price. 4 of us ate, but didnt finish our meals. Wasnt worth leftovers. Not sure about all these reviews. Id say most are probably fake or these people are clueless when it comes to this food. I guess lethbridge really doesnt have many options so, I suppose its maybe better then the same ol same ol. Or is it ? The guy working was friendly, basic customer service. The female had zero emotion and zero smile, said nothing to us and looked like she would rather be elsewhere. Question. The pics are not smothered in sauce, so why was ours swimming in it ? There was more sauce then meat !!!!. Unfortunately we wont be going back and wont recommend. Note there was 4 of us who dined in, and this was pretty much the feeling across the board.
i freaking love osmows!!! also really nice guy behind the cash :)
Awesome food and awesome service! Service was fast and friendly!
Asked for no turnip still got turnip in shwarma
We absolutely love this place. Best shawarma we ve ever had
Best shawarma in lethbridge
Great tasting food.
Honest review time, used to come here alot the quality has gone down, I came to tour business for a replacement meal after my fatouch salad was wet and bowl full of water on my takeout salad dressing not put on the side. Said they would give me a free meal did so and rice was cold and undercooked and hard to chew Im sorry if thats your best I will eat elsewhere and not reccomend this restaurant. Not having proper food safety awareness could make customers sick!
Amazing flavours. Very good. However slow.
I have ordered from here twice. It was ok. I got chicken on the rocks both times, with turnips added. On the rocks is a very good name, because the rice are undercooked, so they are nice and hard...like rocks. First time the turnip was a bit too salty, the second time, they were perfect. Beware of the hot sauce. I asked for medium, I love heat, but oh my! Its a good hot sauce.
Parking: Good
Great service, clean place. Great food and the falafel were awesome.
Parking: Large parking lot, lots of spaces available. Food
Good food lots of flavor, got some heat, friendly and polite customer service Prices are good a friend recommended and I definitely recommend. Food
Fast delivery on Skip the dishes , and great packaging. Great portion of food, try the guava fruit juice !
Got food poisoning second time I tired won t be back
Never had a bad meal here best Greek salad in the city sassy hot sauce good price for what you get
According to the staff, the whole menu was HALAL, but I didnt see any signs or boards that were in front of the customers. The quality of the food was good but not great. Food