481 Av. Taniata, Lévis, QC G6W 5M6, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Great customer service
always more for your money , rare a mistake in the order
Service was good for a busy place
Ordered for a family of four, everyone had soggy fries. Burger wrapper was so greasy it spilled out when opened, and the kids chicken nuggets were almost white, doubt they were even fully cooked... Won't come back to his location.
nice people but waited 20 minute for my order and watched it sit behind the counter… plus iced coffee had 0 flavour it was extremely bitter
I was pleasantly surprised by how friendly and nice was the staff. No complains for me talking in English, found a lady that could understand me! Is it just me or quarter pounders have experienced some significant shrinkige? 🤔
Its your usual McDonald, nothing special, only 3 stars because i had an impression that the staff wasn't trained well enough, they didn't know their own menu really and we had to repeat our order for 4 people 3 times and then when it came to receiving it they forgot to bring half of it and had to go back to "look" for it
This restaurant is very popular, at the drive-thru you need to be patient. However they are well organized so the waiting is not that long. The staff is always kind, smiling and the food is at the right temperature.
Really fast drive-thru service
15 minutes of waiting for fries and poutine when there are no customers. The fries are cold and they forgot the pickle bag
Atmosphere in the morning I dont like he is 5a6 people age who speaks very loudly even they cant hear themselves talking that people are talking loudly this situation needs to be improved thank you Wheelchair accessibility: Yes surely
Waiting 30 minites for an order for two people. Serve 4 customers at the drive-thru for 1 inside. If he doesnt want us inside then hes done well because man its over for me.
You can be in a hurry and also pleasant with customers. I simply asked for a bag for my muffins. Is 1 bag per order too much? Should I carry them in my pockets? When its the one with the shirt who is the most unpleasant in the restaurant...
I recommend this McDonald s! I needed some information and someone very kindly took the time to answer it, thanks again to her
November 17, 2024 Say its open 24 hours no customer at the drive-thru say we have to wait 6 minutes which is not in McDonalds standards
Difficulty being served in French because the person has the drive-thru order
Quick service for my morning coffee
Good service
We ordered 2 quarter pound trios on the Uber eat platform. When we opened it, there were none of the 2 supposed fries. I am extremely disappointed to have paid $50 only to end up nowhere near having a complete order.
Cleanliness really to be desired for such a well renovated restaurant -.-*
Employee semi content d être au travail. Ont a eu de la difficulté a jeter nos poubelles tellement elle était pleine, ont a demandé a l employé de les vider et il as été très bête avec nous par la suite. Ont nous a refuser d avoir des cabaret de transport puisqu il en avais plus mais il était simplement sale, pourtant il n y avais pas de client et beaucoup d employé sur le plancher.
Its become dirty compared to before, no clean tables... Ill spare you the subject of toilets....
Attention! They tell you that card payment does not work and make you pay your bill twice, telling you that the bank will reimburse you in 24 hours (which is not the case) I even called Desjardins and the The employee started laughing on the phone.
20 minutes drive-thru 2 x errors on 4 items! It is no longer the Quality service cleanliness of Mr. Augers time
Excellent, very quiet place to consume
Rather fast service but 80% chance of having errors in your order. Make sure you have everything before you leave. The fries are cold, the croquettes are visibly very old and dry, hamburgers are all crooked. For a parent with two children and very simple menus with happy feasts, it is unacceptable to pay $48 to have everything as if it was made the day before and had been sitting on the counter.
Through the application at the drive-thru or in the restaurant everyone is served according to their choice, however allow a delay depending on the hours if you do not do it through the application.
Fast internet self order service
I asked for no pickles and he gave me about ten and my friend asked for extra mayo and they emptied the jar of mayo into the burger and out of the burger
Weve been going there twice on a Saturday morning around 9:30 a.m. to eat there. There are just 3 orders before ours... Its boring in the kitchen and even screaming. We all looked in the room in astonishment... Anyway, so 3 orders before ours, we waited 20 minutes before finally receiving it!! In addition, the 3 orders before us there were errors in each order: 1st missing items, 2nd missing items and third missing items...) each order was missing potato pancakes and each time the clerk responds we are cooking some.... After the third complaint, she had the good idea to cook the potatoes. We finally managed to get our order after 20 minutes and three complaints before us. Everyone got their orders at the same time since the potatoes were finally ready.. We sit down to eat, I take a sip of my coffee ordered with sugar, the coffee cold as if it had been put in the glass at least an hour ago and no sugar... We will never return to this McDonalds again unfortunately. Our first experience was already in the same direction as this one but we said: these young people are stupid sometimes I understand but there, two in two. No bye..
Excessively long even though there were 8 in the kitchen and very few customers. Dirty floor, ketchup and empty napkins and all the while people are chatting and laughing in the kitchen, a real unsupervised teenage party. The burgers are all crooked and it s stuffed in the bag.
Non
Close earlier than indicated
Dont go to this place its poorly managed. We waited 15-20 minutes at the drive-thru. If you keep the world waiting, give a discount to waste the worlds time
We went yesterday, a Saturday, 6 p.m., around dinner time. With family. The counter and the dining room were spacious. The tables were disgusting. At the checkout counter, there were only young people swearing, pissing each other off, laughing, and even one intimidating another. We were the only order in progress and it took 15 minutes. Our fries were cold, our hamburger buns dry. Meanwhile there was laughter behind in the kitchen. We all know that if we want service, we shouldnt go to McDonalds and Tims. But there are limits to what is acceptable.
Mcdo cest fini pour moi. La dernière fois que je suis allé chez McDo Saint Romuald jétais très déçu. Lieu pas propres. Les tables, le plancher et poubelles même pas fait. Cétait des jeunes trop occupés de parler entre eux.Mais moi je crois plutôt que cest la direction en tard. Allumé la gang de cave. Je suis sur que je suis pas le seul à avoir remarqué.
Parking: Pas beaucoup Kid-friendliness: Oui il n y a pas beaucoup de jeux pour les enfants Wheelchair accessibility: Oui
6/10 Vegetarian options: Good Food : 3/5 |
I went there with my children, found the place very dirty after having ordered the workers at the back of the counter were only laughing and on their phone only one employee had the tables, the toilet was disgusting no toilet paper toilet I asked for paper towels because even when I told the staff they did nothing, total lack of respect. Mold on the liqueur machine, fruit drinks everywhere around the ketchup, its really disgusting, the table was dirty and only 1 employee was doing the cleaning while 10 employees at the back of the counter were messing around
We laugh in the kitchen, we eat at the counter, we heckle with the hairnets and meanwhile the abaneros are drowned in inedible sauce to escape
As little as possible. Last two incredible experiences. First my spouse ordered a quarter pounder. And the quarter pounder no meatball and cold coffee. They sent us a coffee voucher in the post. Second experience I ask for cheese burger no pickle. I crock in and there were pickles. I return them. He brings me two cheeses and no pickles. But bread not cooked very cold. I go back to see the little girl. She doesnt care about me, shes texting with her cell. Amazing.
Delay of more than 2 hours to issue an order with doordash. No one answers the phone after dozens of attempts. Completely ridiculous not to mention the errors in the orders..
Mega friendly employee, never had such a good experience at McDonalds, I recommend frl
Its good like McDonalds
Stop on the way for a coffee. I see in my offers, a soft cream for $1. Why not, Im hot! Only a couple waiting in front of me, so I use the terminal to place my small order. There is a bug and its between 2 soft creams, I press to decrease to 1, but it deletes everything. With my latte already in, I PAY for my order at the counter, because I want to show on my app that I can no longer take my code for the $1 offer. The cashier says hello to me and I explain the situation to him by giving him my order number, because I dont have any paper... these terminals are always empty! The guy doesnt understand. He goes to find another teenager to whom I explain everything again. Orders 950 with a medium latte and he decides to give me my soft serve because of the bug. Thats nice. He makes my soft cream, gives it to me and leaves without saying anything. Uuuhh I wait patiently and I see the first guy again, then I say to him, excuse me, I think the other one didnt understand well. I explain again that I still dont have my coffee and that he can look at order #950. He still doesnt understand. He leaves to go order food. Uuuhh my coffee please! He comes back, I tell him again that I dont have my coffee, is it possible to have it please? He asks me if I paid him. Ayoye! No, in fact Ive been waiting for someone to take my order and charge me for a while now. Oh ok. He makes me pay, with a little difficulty with my choice, which he doesnt seem to really understand, for a hot, flavorless latte. I pay and he goes back to the bags of food. I stay near the counter so he doesnt forget me. Two young employees look at me from the other side of the counter. They dont come and ask me if Im waiting for something, if I need something. They head back towards the kitchen. Since I entered McDonalds, I have heard the young people shouting. OMG it was really not chic! The gentleman and madam next to me had a pretty young lady with them, despite her disability, the couple perhaps seemed outraged that their companion heard all this. Anyway, finally, the young man said to me, Ill make you your coffee. Anyway, I had time to eat my soft serve at the counter before someone lit the light and made a little coffee on their own. Misery! I would have liked to see an experienced adult arrive to take control and teach them certain things, but oh well. The 2 boys were still quite friendly, but they lacked training or a hearing aid haha!
The McDonalds app is doing great
Quiet, clean!
Worst McDonalds Ive ever had in the province. Their poutine is very small. He barely put about ten fries.
Doors locked at 10 a.m.
Its McDonalds!
Its a very good, well-organized fast food restaurant.
Always check your order at the drive-thru because we are often missing something!
Despite the challenges, I must say that employees work hard to serve customers and I find that we dont emphasize them often enough!!! Well done gang, you are machines! !!!!!
I would just like to say that in the central seat A low wall would be necessary because we dined with our coats on because there was a big cold spell coming and with children
We never responded and they made fun of our reaction, which was nevertheless very respectful. They said it was our fault and that they had no remorse.
Kid-friendliness: Children love to eat at McDonalds. Its always nice.
Yum!
I went to drive-thru. It was long and my food was cold and in bad shape.
understand nothing and then they give us another order and not even sauce in poutine
No onion rings (charged), no straws and the Coca-Cola contains disgusting menthol syrup (not requested). Anyway, do yourself a favor and avoid this place. (Exit 318 A20)
Service excellent!
Worst drive-thru service, screen doesnt work or microphone, you decide to move forward to tell them theyre sending you around, because theyre busy talking & sitting. In addition, error on the order & unprofessional
Very dirty!
Yark
Employers who talk to themselves without paying attention to customers
Order for collection at the counter accepted via the mobile application but the doors were blocked even though it was not yet 9 p.m. The current manager was frustrated that another customer opened the door for me and was clearly rude. Pick up order accepted via mobile app but doors were locked. Manager was upset that another customer opened the door for me. Wasnt even 9PM. Very rude and non-welcoming staff.
Beautiful and large dining room. Fast service with courteous employees. Lunch was excellent. Vegetarian options: See the menu on the internet. Parking: Spacious parking Kid-friendliness: Enough space but no park Ronald l. Wheelchair accessibility: Like in every McDonalds
Unlike Europe, there is a different currency. And there is also Potina.
Very good and good service!
Its not funny when the dining room is closed and were on bike or on foot they dont want to let us place an order, reason from the shift manager its a drive-thru so I cant serve you really well done
Thanks to all the employees
Update: July 30, 2023 at 1:35 p.m., the person taking the orders seemed really lost, we had to go back and have our order changed, the rest of the order was missing a lot of stuff, the liquor no longer had any sparkling in it, the chicken in the grilled chicken didnt seem cooked enough, my fries from my first bad order were cold and those from the redone order were even colder... in short, everything ended up in the trash! Totally disgusting! I wasnt expecting gourmet food but at least it was lukewarm, not cold and not cooked! Paying to have the same order made twice and being disgusting both times and having to pay elsewhere to eat...thank you! -------- ---------- It took a good 15 minutes. Before we could order the car service and suddenly we arrived at the window, the first cashier didnt even say Hello to us, it was simply Thats $20 we gave him the $20 and he closed the door. window without saying anything... When we picked up the order, the young lady looked so stupid that my partner said to her a smile wouldnt go amiss with a hello she looked at us even more stupid and wished a good rest of the day. fake that I have seen in my life. Yes you lack manpower but the least you can do is Hello, Please, Thank you! And if you smile, dont worry, your face wont crack ;)
Stopping to have lunch during my vacation and not expensive. Its good! Parking: Easy to access
The app says the restaurant is open until midnight. At 10:50 p.m. it closed. the schedule is never the right one.
Always the same and always good!!!
At 10:30 a.m. the doors are locked and they close at midnight the music is on the carpet and the party is busting for the employees only the drive-thru service is accepted they refuse any customer on foot
Ordinary service, wrong order but hot food
Breakfast burritos were cold and date on sticker was the previous day
Took 20 minutes for 2 hash brown.
Cold food. Chicken nuggets must be hot.
Unsanitary toilets.
High price for what you get. The taste and presentation of the poutine is downright pitiful in addition to the slow service.
Toilet too small to let me go, several hours, 20 min wiped and repati
Recently renovate teenagers are noisy
Its good
Its a perfect place when youre in a hurry!
It was around 3 p.m., the front door windows with fingerprints and something else... ouch! The bathroom was really neglected. The place is renovated, but downright lacking in love/cleaning. Really disappointing from McDonalds frankly...
Mc Double pas trio at $5.79 Mc Double Frette and undrinkable Coca-Cola.
disaster little young managers who fool around and have poor hygiene. This is not the first time I insisted 5 times and I threw in the towel, to avoid
il me manquait plusieurs éléments dans ma commande lorsque j ai appelé, la « gérante » m a raccroché au nez. J ai donc rappelé outré! j ai demandé à parler à leur gérant et la même fille ma répondu. Disant que c était elle. ( belle attitude de gérante )Cette fois elle ne m a pas raccroché au nez, mais elle ne m a pas dit grand chose . VOICI MON EXPÉRIENCE CHEZ CE MCDO.
Basic service
The best McDonalds in the region, all day they have great employees. How many times have I seen errors in McDonalds but this one is very rare and if they make a mistake they correct it quickly. It should serve as a basis for other McDonalds around the region.
Wait 25 minutes instead reserve drive-thru service to have to pick up my order inside. I have always had extremely slow service at this McDonalds.
Today I placed a takeaway order with my app. The application already did not take my place preferences into account and decided to place the order with Taniata. Either I called to cancel and was refused because no, it would be canceled but no refund even though nothing had been prepared. So we travel to pick up the order which was not ready upon arrival. We recover and return home quickly so as not to eat cold. We were allowed two mistakes in the joyous feasts. I had asked for Canteloup twice and we were given cold fries which must have been there for a long time. Plus too salty like end of batch. Then three little young people were really not overwhelmed because they were talking behind the counter doing nothing rather than seeing the Canteloup requested
Its McDonalds. You already know what you can expect
Super good and super fast!!!