1825 Rte des Rivières, Lévis, QC G7A 1C8, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Drive thru, was fast and efficient. I had a special order and they made it right.
Food and service was good, however the bathroom need a serious renovation.
Great spot nestled in the mountains, the food was excellent and the portions were huge.
During our road trip across Canada, we decided to stop at a McDonald's for a quick bite. Despite not being fluent in French, we were pleasantly surprised by how convenient it was to order using the digital kiosks. The user-friendly interface made it easy for us to navigate through the menu and place our order of two hamburgers and fries. The service at this McDonald's was efficient and the staff members were friendly. Our order was prepared quickly and accurately. The hamburgers were juicy and flavorful, with just the right amount of toppings. The fries were crispy and delicious, adding the perfect touch to our meal. The ambiance of the restaurant was comfortable and clean, providing a pleasant dining experience. The seating area was well-maintained and there was ample space for customers to enjoy their meals. Overall, our experience at this McDonald's was positive. The convenience of the digital kiosks made it easy for us to order, despite our limited language skills. The tasty hamburgers and fries, along with the friendly service and inviting atmosphere, made it a satisfying stop on our road trip. We would definitely recommend this McDonald's to fellow travelers passing through the town.
Did not have a tray available to carry my 4 ice cream cones, and in my takeout bag they did not provide any napkins. Also the fries were under salted.
Lots of parking. Good and quick service. Play area for kids. Lots of seating.
If I could give 0 stars I would. About 10 employees were just chatting as they were lazily putting stuff in different bags with absolutely no efficiency and they were SO disorganized. Waited 20 minutes for 2 burgers two fries and two coffees, nothing was even close to being warm, which makes me question the wait(?). Never again 🤢
Kinda sure value without itself. Da place was clean and tidy. The wait was surprisingly good but that could of been the calmness we didn't have for a long time since the kids were aloud in the playground area AND waste energy in da contraption. Food was as usual but more expensive just like everything else except maybe cocaine.
Good welcome
Good service
We are not the type to return a meal when it is not to our liking... on the other hand this week we came close to doing so... the fries... the burgers and even the croquettes were cold... the poutine sauce tasted TOO reheated... we were missing some things in our order... there were only 3 of us who ordered inside... there were 7 employees... it took almost 30 minutes to receive our order...honestly we only go to this branch for childrens games...the one on marie-victorin is much better... better service, better food... honestly it seemed VERY painful to work there... the staff seemed to be running away from customers... no one at the counters... there were 3 other families in the play area and no one got their order as they ordered...
Very clean and fast
Le pire Mcdonald que jai visité jusquà maintenant... une fois dur place, ça a pris 25 min avoir ma commande pour un Mccroustillant épicé de luxe. Javais commandé sur lapplication environ 10 min avant darriver sur place. Le mccroustillant est arrivé sans sauce et cétait la version non épicé. La version épicé coûte 2$ de plus.
By far the dirtiest McDonalds Ive seen! Deplorable. Managers can be ashamed!
I order a Big Mac, it arrives with a drop of sauce on the edge of the sandwich, nothing more, I ask at the counter to have sauce in my burger because theres absolutely nothing and the manager answers me as if Im I was an imbecile, ya dla sauce...laughing at everyone, I left my sandwich on the counter because I thought it was so stupid! A big 0!!!!
A little cleaning would be appreciated
Full drains and slow service.
OmG!!! A McDonalds restaurant so unsanitary that its embarrassing to eat in it!!! Drains everywhere to get lost in. Chemical products dangerous for humans and animals to clean surfaces (tables, games, door handles) and leave in the air of the childrens play area on a trash can accessible to children who love Spray bottles. The young people who work there clean the tables with highly chemical products with their bare hands...!!!???? SERIOUSLY THIS IS worrying for customers and workers!!! Unsanitary conditions and exposure to chemicals... I wonder what happens in the kitchen!!! Today I made the decision like many others.... No more McDonalds, its really crap all the way... from the door to your plate!!! BE ADVISED!!PHOTOS
Generally, I have pretty neutral opinions about this branch. But the last time I went (must have been about a week or two) I just ordered two coffees and a muffin and guess how long I waited?? About 20-25 minutes. Firstly, there were only a FEW people there while I was waiting and also, its not an order that takes a long time to make. I found that the employees were chilling a little too much talking to each other about their vacations and they were doing absolutely nothing extra. When I finally received my order, the coffees were starting to get cold. I just hope to have better service next time, because Ive had much better service here before.
Fast service and the food is hot . Parking: Around Kid-friendliness: Games and closed room Wheelchair accessibility: No problem
Great service , hot meal and reasonable price. A+ Vegetarian options: Yes Dietary restrictions: Yes Parking: Free Kid-friendliness: Yes Wheelchair accessibility: Yes
My coffee is almost always cold and not fresh at all after 10 p.m....not chic and its really redundant and ridiculous...
A little too noisy due to the proximity of the play park. Service in all languages.
Not clean
Fast, atmosphere, its a fast food
My chicken mc was average, the salad was everywhere in the box mixed with the sauce everywhere except in my sanwiche.
In my BigMac often apart from bread. My Sausage Mcmuffin is missing a bun or only part of the bun. Speed does not exist.
Mcdo is mcdo. Clean and fast place
Far from the original McDonalds....very ordinary service and cold food....that doesnt change
Fast !
Impeccable drive-thru service
Lunches are still good
Never McDonalds
I am extremely disappointed in the behavior of an employee (I believe responsible) who made unpleasant comments. When ordering I asked if it was possible to have my ice cream a little later (because it was hot) I was told yes without any problem. Except that when I came to collect them there were people there and the manager told the person serving me that I just had to take them first in a rather unpleasant tone. Several people heard this comment and I really felt humiliated. I dont think I will return to this restaurant because I had a really bad experience. I dont think Ill refer him to anyone for fear that theyll get sent to the rocks too.
Like all the local McDonalds for a succulent hamburger?? Dietary restrictions: Anything with peanuts is well specified!! Parking: Ample parking near the restaurant!! Wheelchair accessibility: Very accessible for people with reduced mobility!!
Service was very slow.
Fast service, games for children different from the McDonalds I visited
Yeahhhhh. September 3, 2023... 2 lunch trios, no errors, served within a reasonable time!! Were going to mention it eh May 20, 2024. My order was taken as it always should be. I hope you too come across Charlie
Good service, several different places to sit. Games for children 0-5 years old, which is rare in the Quebec and Lévis region! Dietary restrictions: You can ask for fries without salt, and replace the cream with milk in iced coffees. Kid-friendliness: Childrens games available. Wheelchair accessibility: Entrance door at ground level, no stairs to go up or down.
Fast and dirty
Could provide better service
Worst McDonalds we visited. The hamburgers were by far the botcherest ever reached on the botching scale!
The Big Mac that I have eaten since my youth...at the beginning it was Levis...wow, let go, thank you
Fries always cold and visit in advance. Disappointing!
An order without error and all very hot. Thank you for this good service
No self-service soft drinks and no replacement refills
Lack of meatballs in the burgers, no sauce in the poutine, the worst guy in the province
A simple McDonalds
Best daytime and weekday service. On weekends or in the evening the service is a little worse
Excellent service the place for children is very appreciated!
Nice restaurant, but often busy.
Super fast order, but probably too much, the fries were not cooked enough
Very disappointed I arrived to eat we were 4 children 2 adults we didnt go to sit in the games room we didnt start eating no one came to see us to say we were closing suddenly the girl came to see us and told me the room games is closed and wrong I change places we cant even finish eating with 4 children changing places is not always obvious and more at a young age of 5 years and less I found it very ordinary that I told the evening chef that We took him out and he didnt do anything and received very disappointing I could have finished eating well no wrong to leave I find his koi no matter.
Kid-friendliness: Jeux sur place Food
Good speed
Fast service. Welcoming staff.
Games for children inside.
Another incomplete order...I would prefer to wait 10 seconds more but check the orders.. as usual even if I call, I will be told to go back... not just that to do, do your job, its not complicated (March 8, 23 5:07 p.m.)
Very good very fast
Delivery was very fast and fresh. Happily surprised.
Many errors in the order and this on several occasions
They never charged me for my drive-thru order. He gave me my entire order and said good evening. I only thought I had arrived home. The food was very good.
Maid service........ There are 12 and more and they chat in a corner you ask them for service and they have eyes like a deer in front of a car little Dominique is very but very rude she is not in her place bad customer service she complains when she talks to him so she doesnt understand the order she makes you repeat it 3 times Im going to complain even higher
I made a simple order and Im missing 1 cheese, 2 chicken juniors I have 8 croquettes and for the poutine they gave me a knife
One of the rare McDonalds with still precise and fast service
To the car no 1
Première fois que je vais à ce mc do ça fait un an ( je ne peux manger de mc Do ) que j avais envie manger un poulet croustillant bacon de luxe bin non je me retrouve avec poulet croustillant épicé en plus sans bacon et qu il me charge 2$ de plus pour du bacon en tout cas la prochaine fois je vais vérifier ma commande en plus c était pas froid c était frète
I am satisfied with my experience at this branch because the employees are well trained and efficient. In addition, the atmosphere is more relaxed. It is increasingly rare to find a McDonalds restaurant that is conscious of their customer base. Bravo to all of you!
Incredible service, after 20 minutes of waiting I finally got my McDonalds Criss I was happy
35 minutes to get our order when there were 3 customers in the restaurant, no straw or fork for the poutine Lots of employees walking around in circles Large trail of milk on the floor from a trash bag and the clerk saw it without picking it up Dust falling from the ceiling in the section where the games 1st time so poorly served in 9 years
Does the job en masse, too bad the games arent like they used to be.
I asked for the receipt and was told they couldnt give it to me because it wasnt coming out. I said well it takes my receipt and told me well maam I cant give you anything!!!! In addition, our coffee shakes are full of large pieces of uncrushed ice...
Typical of a McDonalds, we were there around 11:30 a.m., we wanted a few drinks. Fast service and the coffee was good and hot, clean restaurant, smiling employee, nothing to say Kid-friendliness: Childrens section clean, although I didnt check if it was accessible.
Long . They make you wait when its not ready. 8 minutes.
It took me less than two minutes to get my order (which was still quite large), but my croquettes were very, very dry and so were my fries. I really feel like I received food that should have been included in your losses, because it had been cooking for too long...and when you charge us for extra sauces...that would be good to put them in our bag. Stop stressing your employees with their service time and focus instead on the quality of service....
I went to get an egg and cheese BLT with fries and a drink that I ate during the night from Saturday to Sunday. The BLT was edible but didnt seem very fresh. The salt-free fries that I ordered were salty and the fries were lukewarm and soft as if they had not been cooked enough because usually their fries are crispier than that. Well today Sunday, I spent my afternoon and currently my evening throwing up and having a really bad heartache. I dont know if its poisoning but I clearly know that its my McDonalds that comes out. So, I dont know how the food is preserved late in the evening or if the food was perhaps in your stove for a very long time (I worked for 3 years in a Tim, I know a little about how it works), but clearly Im not going to recommend this McDonalds.
Visit this place I recommend it
What you can expect from real estate McDo.
Fast, efficient.
My food was not hot...seemed like the fries had been sitting for too long
My daughter still likes it but it s $19 for a trio Kid-friendliness: Amusement park
Food was hot and delicious Orange juice was watery Food
Excellent service, appreciated that they have bilingual staff. Very clean, very fast service and exactly as requested.
Raw egg in my mcmuffin, the white was leaking. Super rubbery chicken and super fatty meat.
I had to exchange my order twice. To err is human, yes, I completely agree. But the same thing twice, sorry... The order was very well detailed on the invoice though.
Lent lent lent!!!
Fast and accurate ordering
GOOD
The cuisine is always the same and the taste is the same but for a fast food its not fast at all. Also its not very clean anymore.
As good as any McDonalds but the staff were really friendly compared to most
The burger was cold and the fish fillet also cold very disappointed I hadnt been there for a while and this was the last time I would go.
Chicken ranch quick wraps, a long-awaited return and oh so delicious. Slow service, but when I received my wraps they were piping hot, a sign that the chicken had just been cooked. My wait is proof that my wraps were freshly made and therefore not sitting on a stove for ages. 10/10, value for money, taste, kindness of the employee.
Seeing an employee take the muffins with their hands without gloves or napkins and put them on the counter It doesnt inspire me to go eat The fact remains that it is improper It deserves that this employee be informed and or dismiss
Rock n roll mcdonalds
Formerly a very nice branch. Now, Jemenfoutism has taken control of this establishment. The team members tell each other secrets in front of customers who have been waiting too long for their order. A real spectacle. In particular, I was treated to fries that were as hard as rock. Really disappointed because McDonalds has become a little luxury at the price it costs.
As you would expect
I am a former employee and this place has become horrible since I left. I waited 20 minutes for a mcflurry and no one was doing it even though they were full of employees doing nothing
My girlfriend and I were sick after each Big Mac trio I also like going to the other McDonalds a little further away!
I appreciate the service of workers. I communicate perfectly with my Filipino country men.
Waiting time too long at the drive-thru It has improved greatly since then. They hired Filipinos and they are very kind and helpful
Kid-friendliness: They ve got a clean and cosy place safe for children. Food
Beautiful, good, inexpensive as you would expect from McDonalds
Its difficult to make a double cheese. Bad burger, no napkins (drive-thru) and as for the friendly side of the girl at the counter, well come back. Go to GO and if you really want McDonalds, there are elsewhere!