RestaurantL’oursGourmand in Levis

95 Rte du Président-Kennedy #119, Lévis, QC G6V 6C6, Canada

★★★★☆
(143 reviews)
Categories: Halal restaurant

About

L'Ours Gourmand est l'endroit idéal pour partager de bons moments et déguster des Smash Burgers,Tacos Français, ,Sandwichs Sous-marins Philly Steaks, Pizzas savoureuses, Bols de Protéines nutritifs, Poutines généreuses, Fritures croustillantes

Address
95 Rte du Président-Kennedy #119, Lévis, QC G6V 6C6, Canada
Plus Code
QRQM+PH Levis, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
Closed
Tuesday
11 AM–8 PM
Wednesday
11 AM–8 PM
Thursday
11 AM–9 PM
Friday
11 AM–9 PM
Saturday
11 AM–9 PM
Sunday
11 AM–8 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park
Offerings
Halal food Small plates Vegan options Vegetarian options
Dining options
Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.4
★★★★☆
143 reviews

Most Mentioned

tacos (13) choice (7) price (7) fast food (5) steak (4) lebanese food (3) employe (3) concept (3) ball (2) packaging (2)
5 stars
107
4 stars
12
3 stars
6
2 stars
4
1 stars
14
★★
December 14, 2024

Bonjour, Tout d’abord, je tiens à vous féliciter pour le design et l’identité visuelle de votre restaurant, qui sont très réussis. Lors de notre première visite, nous avons été satisfaits de la qualité de la nourriture, mais le service ne nous a pas pleinement convaincus. Lors de notre deuxième passage, j’ai commandé un tacos XL avec TROIS viandes et TROIS sauces. Malheureusement, comme le montre la photo ci-jointe, le tacos était principalement composé de FRITES, sec avec très peu de viande, ce qui a été une grande déception. Je tenais à partager cette expérience afin que la qualité de vos plats et de votre service puisse rester à la hauteur des attentes. Un accueil plus chaleureux et un meilleur contact humain seraient grandement appréciés. Merci pour votre attention et en espérant que ce retour vous sera utile.

★★★★★
December 13, 2024

Today I had the best experience ever in this nice restaurant👌🏼the food is sooo good and the service is soo nice and everything is clean and perfect, they have so many great options on the menu, and what I got was very delicious thanks you for your great work

★★★★★
December 7, 2024

excellent

★★★★★
November 30, 2024

Expérience Génial! C'est délicieux et les portions sont assez grosse! J'adore

★★★★★
November 22, 2024

Good job

★★★★
August 2, 2024

Pour les amoureux de la cuisines libanaise… Taouks, dönners etc… Leur dönner double viandes mixtes garni est une tuerie! Je conseille fortement de l’essayer.

★★★★★
June 27, 2024

Un nouveaux restaurant qui ce démarque par son rouge et son ours. Le tout est très propre et j'ai adorer ce que j'ai mangé. Le service, qui était offer cette journée la part le propriétaire, était super amical. Les autres clients présent offait que du positif. Je vais repossessed ces certain. Edit 28-07-2024*

★★★★★
June 15, 2024

Super resto : propre, beau design, staff sympathique, repas délicieux et propriétaire cool. 😎 😋 🍽️ C’est cool de voir de nouvelles offres alimentaires arrivées à Lévis. Le changement fait du bien. 😌 Le brand est vraiment cool : le logo choisi est wow, le nom est original et les couleurs attirent le regard. J’ai pu voir les boites qui seront utilisées pour servir les repas : elles sont géniales. 😍 Bref, bravo 👏 à toute l’équipe et je recommande chaleureusement à tout le monde d’aller y faire un tour. 🤓

★★★★★
December 22, 2024

It was sooo good service and quality of food was excellent Food

December 21, 2024

Beautiful atmosphere, courteous service. Unfortunately stuffed baguette not well cooked. Very minimal quantity of meat compared to the price.

★★★★★
December 21, 2024

Its very good I recommend it to all my friends. Thanks for the atmosphere.

★★★★★
December 21, 2024

A good place. I advise everyone to visit it.

★★★★★
Local Guide
December 20, 2024

It has big potential. But please change your meatballs for fresh semi-lean ground steak. What you have is bad.

★★★★★
December 19, 2024

To visit and suggest

★★★★★
December 19, 2024

Very good filly sandwich!

★★★★
December 15, 2024

Super delicious food and welcoming staff! Just pay more attention to the cleanliness of the place. THANKS!

December 15, 2024

Only swearing and rude words you hear in this restaurant, the workers are always arguing and the cashier is not professional, they treat the customers impolitely

★★★★
December 8, 2024

Very clean, quiet and top service. You will enjoy yourself

★★★★★
December 8, 2024

Very good personal food, very pleasant and kind, always smiling and in a good mood, food prepared quickly and always hot

★★★★★
Local Guide
December 8, 2024

Belle surprise! La nourriture est super et le menu offre une variété de lunch / souper intéressant. Vegetarian options: Available

★★★★★
December 8, 2024

its a good service thank you very much

★★★★★
December 1, 2024

I love it a lot

★★★★★
December 1, 2024

Wow I love it quick and delicious

★★★★★
December 1, 2024

Excellent, tasty, the atmosphere is good and the service is fast

★★★★★
December 1, 2024

The food is excellent and the atmosphere is friendly!

★★★★★
November 24, 2024

Very good choice for eating with friends or family

★★★★★
November 22, 2024

Very very good

★★★★★
November 22, 2024

The tacos are amazing highly recommended

★★★★★
November 22, 2024

Concepts that are out of the ordinary compared to what is in the region!

★★★★★
November 22, 2024

I tried it today for dinner it is recommended the dishes are very good the generous quantity and the taste of the cheese with mushrooms and caramelized onions is very delicious

★★★★★
November 22, 2024

A very good plan!

November 22, 2024

Very bad experience, no taste resemblance with French tacos, its dry, the flavors are absent, cheese sauce and sauce in general tasteless or very little. Its expensive and its not good. For what ? I dont understand the concept.

★★★★★
November 22, 2024

So good. When you go there you see that it is clean and well maintained. The food is excellent and lots of choice. Very friendly staff!

October 22, 2024

Repugnant! The smell of expired meat, tacos and hamburgers to banish! Without mentioning the Greek potatoes we would say heated fries the next day! Oddly enough, the restaurant that was in the same place a while ago was the same thing, is it just the name that changed??

★★★★★
October 22, 2024

I loved it, it was so good plus it was Halal.

★★★★★
October 22, 2024

Really delicious, 10/10 service. I highly recommend!

★★★★
October 22, 2024

I went with a friend last night The service is very good the employees smiling The food very good generous on the sauce Beautiful, pretty and warm interior decoration

★★★★★
October 22, 2024

I just discovered this restaurant and WOW! Best fast food Ive eaten! I loved the Tacos! Looking forward to my next visit to try something else on the large menu selection!

★★★★
Local Guide
October 22, 2024

Really very good. I find the packaging great. And you get what you pay for, its perfect.

★★★★
Local Guide
October 22, 2024

Good service and good food! It was pretty quiet when we were there.

★★★★★
October 22, 2024

Fast, welcoming service and generous quantity.

September 22, 2024

No hygiene and zero food quality

September 22, 2024

No sense of service Very poor reception No compliance with hygiene standards

★★★★★
September 22, 2024

Great! I recommend.

★★★★★
September 22, 2024

To recommend, the meal is very delicious, I am really satisfied

★★★★★
September 22, 2024

I tried a hibernation smash burger, it was delicious

★★★★★
September 22, 2024

Its so good

★★★★★
September 22, 2024

Very delicious

★★★★★
September 22, 2024

The food is good, courteous service and the quantity is generous. Good luck

★★★★★
September 22, 2024

Very clean restaurant French tacos super good XL format for gourmets

★★★★★
September 22, 2024

Tacos! His check mark dammmmm

★★★
Local Guide
August 22, 2024

I wanted to take a Kebab to compare to the old Sam Kebab located in the same place, not at all the same taste. When leaving, the meat is no longer on the rotating things but prepared in advance. I heard the microwave 2-3 times while I was waiting for my meal, not a good sign. I had pieces of ultra dry meat as if it had been cooked the day before. The Greek potato style fries were not good, with the frying used it made the skin look strange. Also the fries were way too salty. It seems that it was not so much the quantity of salt, but the type of salt used that gave this impression, it seems that it was coarse salt. The only positive point of the restaurant is the branding, the brand image, 10/10 But apart from that complex menu, ordinary food and prices too. I would have given 1 star but I gave 3 knowing that maybe the burgers are better and maybe their real fries too. Ill try again in the future but I have a bad feeling.

★★★★★
August 22, 2024

I dont have to complain when I stop by for a smash or a taco, its worth going to Montmagny-Levis just to eat there

★★★
Local Guide
August 22, 2024

I am giving the passing grade for educational purposes, formerly chez sam the first Lebanese restaurant in Lévis. It was a delight, always well received, they forced themselves to speak French. Your menu has changed, your image has changed, you have changed everything about your winning recipes, for a disastrous and already existing recipe (in my opinion). You have abandoned all your culture and integrity that you shared with us with your traditional dishes, to change your unusual restaurant to an other American style restaurant that sells burgers. Your specialty was shishtaouk and kebab, now its sandwish philly steak and burgers. Last visit to your restaurant, your cooks did not provide, the service did not provide. People waiting for their order were getting impatient. Extremely long for sandwiches with the portions already ready. I made eye contact with the person in charge of the orders 5 or 6 times, I looked at you the whole time I was waiting and you only had to take care of the fries according to what I saw, and then you left and they lost sight of you for several minutes. (because yes they exchanged their garlic potatoes for fries and Greek potatoes (they are Lebanese)). I never had any service, after 10 minutes of waiting I left, I had the impression that the people who were waiting for their order from a NASTY LEASE were looking at me saying, go away from here, youre still there time. Anyway, I cant rate the food because I left before taking my order. But all this opinion to tell you that, your menu is too long and complex, your kitchen employees do not provide. You have removed all your specialties for a complicated menu with weird choices like French taco (and I pass). You still have shishtaouk sandwiches on your menu, but no sign of the big chicken and beef roll spinning on the grill so I imagine its already prepared portions waiting in the fridge or freezer. I imagine that I am not the only one disappointed with your decision to have changed your menu, your image, your integrity and especially your culture and tradition to copy popular American restaurants. Very unfortunate because we order at least once a week. Ps: shame on the people who give reviews before the restaurant even opens its doors with its new style to boost reviews.

August 22, 2024

R.I.P at Sams. Its sad to see the first Lebanese restaurant in Lévis being replaced by an unauthentic US-style restaurant chain. I recommend Pita shawarma in Lévis if you want real halal meals. I cant rate your food since no one took my order in the restaurant

★★★★★
August 22, 2024

Very nice decoration, its good to see a new restaurant in Lévis with a concept different from the existing one. I highly recommend it, we ate well and the team was friendly... My daughter really liked the poutine.

★★★★★
August 22, 2024

very warm welcome, very delicious Tacos Bravo for this beautiful concept

★★★
August 22, 2024

I ordered a 1 meat philly taco. I had a mouthful that it wasnt meat, despite a lot of chewing the piece remained whole as if it was a nerd or a big piece of fat. I had to spit it out into my Napkin. The steak is not thin enough. I found the fries good. I found the meal expensive. I looked for something healthy on the menu but there wasnt anything. On the menu I would have liked a bowl of salad with meat rather than fries and meat. Snack bar atmosphere, you place your order at the counter, you wait standing and you go and sit at a table to eat.

August 22, 2024

It was my favorite restaurant but you took away the plates to give to the chicken

★★★★★
August 22, 2024

Very good

★★★★★
August 22, 2024

Great discovery!!!!!!!!! You get what you pay for: quality and lots of choice

August 22, 2024

The prices on the menu are not good, extras are added without them being displayed. Waiting 25 minutes for an order for an item and arriving home to not have what I ordered. Wrong phone number displayed, impossible to reach them

August 22, 2024

Everything is attractive, but the service we received for the first time we went there was catastrophic. 30 min wait for us to serve and once served our shepherds were red inside so not cooked. I was supposed to have two meatballs and there was only one. For the second cooking, you simply shrink the meatball by half in thickness to make sure it is cooked. So an hour to get it......very disappointed

★★★★★
Local Guide
August 22, 2024

Superb discovery! Very courteous service. Really very delicious, the food seems very fresh! Generous portions! This is definitely a place we will return to since the menu is very interesting!

★★★★★
Local Guide
August 22, 2024

Super good experience in this restaurant. The quality of the food is excellent. Reasonable prices and lots of choice. The welcoming and smiling restaurant owner. The restaurant and toilets very clean and modern. The burger is super delicious I highly suggest you try it. Childrens meals available at a good price. Parking: Free parking and plenty of space. Kid-friendliness: Baby chair available Wheelchair accessibility: Easy access

★★★★★
August 22, 2024

Very good service. The food is very good for the affordable price.

★★★★★
August 22, 2024

Super good, I recommend it to all foodies

★★★★★
August 22, 2024

I had already eaten a French tqcos and it was ok but here dear bear its different... Best food for foodies and best French tacos in town Cool atmosphere and impeccable service

★★★
August 22, 2024

1st experience here. Its super good but the cost compared to the quantities and type of food, its not logical in terms of positioning. Packaging alone is a big part of that cost. They are super beautiful and high quality but ultimately they end up in the trash. At the volume it must produce, it is impossible to make economies of scale and it is the consumer who pays for the cardboard. Honestly if they gave me the food in no name Kraft packaging and I could save costs that would be fine with me. We are in Lévis not in Montreal, the marketing issues are not the same. Prices should include at least the trio and more generous portions. The childrens menus at 12.99 are really above the average of fancier restaurants which rarely exceed 9.99. Basically $70 for fast food for a family of 4 in a city like Lévis and in this economic context it is unfortunately not an economically viable model and the repeat business risks being complicated unless you come out with massive discounts as is the case pizza hut for example.

★★★★★
August 22, 2024

In fact, its really good in the dirt, its an experience to repeat

★★★★★
July 22, 2024

A1 customer service Excellent food quality! I highly recommend!

★★
July 22, 2024

Not a fan of the fries in the tacos...and the mustard in the poutine but the menu is very interesting. I will find out more next time.

★★★★★
July 22, 2024

Hummmmm thats a great thing, friends, I advise you and the boss is very friendly

★★
July 22, 2024

the food is delicious, but for $24 only arrived with a few fries, quite disappointed.

★★★★★
July 22, 2024

Simply delicious!!!! In our top 3.

July 22, 2024

I dont bother to do reviews often, but I think its necessary. The restaurant looks great so to speak, what doesnt work is the food. I went to eat at lours Gourmand with friends, we tried the tacos (the dough was well cooked but the rest disappointing), the hamburger with Camembert (only tasted the Camembert, no balance of flavors) and the poutine ... a poutine with frozen McCain-style fries, its a bad start but its retreadable, but not when you also add cheese curds (refrigerated or frozen) which melt on the fries within 5 minutes. In short with the quality, the high price for the trouble and the fact of asking for a tip at the machine with the option which starts at 15%, I have more of an impression of cash grab, than of worrying about serving the quality to these customers. Restaurant that may have potential, but improve the quality of your food, the way you prepare your recipes and dont go overboard on prices.

★★★★★
July 22, 2024

Its really cool, come and taste their menu

★★★
July 22, 2024

Too expensive for what it is, the prices indicated are not all good

★★★★★
Local Guide
July 22, 2024

Fast and very good service. Lots of varieties. This type of restaurant was missing in Lévis I think. A little change is good.

★★★★★
July 22, 2024

Simply delicious and very generous in their portions. A 10 out of 10

★★★★★
Local Guide
July 22, 2024

Excellent service, very good

July 22, 2024

This was our first and last visit unfortunately. Much too expensive for the quantity and quality of the food...$15 for a single burger without fries just doesnt make sense. The cleanliness of the bathrooms should also be reviewed!

★★★★★
June 22, 2024

Finally, a fast food out of the box in Lévis, We tested a formula for the family, delicious food, fast service. We really liked the restaurant, were definitely going to put our plan A in place for the next outing. Parking: Large parking lot, easy to find a space

★★★★★
Local Guide
June 22, 2024

Great restaurant with very good fine cuisine, I had an L steak tacos and seriously I loved my experience at lOurs Gourmand Lévis, its a new restaurant which has just pre-opened and they really are at the top already. Great service from the very kind employees, I wish you good luck in your new restaurant project, its really a favorite. 5 stars and see you soon!

★★★★★
Local Guide
June 22, 2024

excellent service and excellent work thank you

★★★★★
June 22, 2024

I had a poutine, really not disappointed!

★★★★★
June 22, 2024

Really variety of sauces, I tasted the ground meat tacos the aftertaste of very delicious cheese sauce. plus I love the atmosphere and the background music.

★★★★★
June 22, 2024

Same order I took before ChezSam. Give kebab beef homemade bread in sweet potato trio very good! I will come back

★★★★★
June 22, 2024

Excellent choice I recommend it and I thank the very friendly team. THANKS

★★★★★
June 22, 2024

The owner is very welcoming and provides excellent service. He cares about the satisfaction of his customers and I have never been disappointed with his service! Varied menu with healthier and otherwise more fast-food options! I highly recommend!

★★★★★
June 22, 2024

It was my first time at this restaurant and certainly not the last! Generous portion, it was delicious, clearly my favorite new restaurant in Lévis!

★★★★★
Local Guide
June 22, 2024

Fast and friendly service. The fast food type food was excellent, it reminds me of tacos in France! I recommend!