Burger King in Levis

Burger bun that falls apart, dry meat, lukewarm fries, not fresh fried onions... its difficult to enjoy the experience. Certainly I will never set foot here again. My 7 year old son begged me to never take him to eat there again.

Very long wait.

To be sure after the second time I asked and the owner turned off the heating forced to eat with our fairly ordinary coats!

The food is good except the service is average the cashier stopped taking my order in the middle to do something else, he has items that we didnt ask for chocolate milk and he told me we dont have that here but its listed on their menu We didnt decide to give the burger king brand a second chance to be disappointed again the cashier was busy taking care of the steering wheel instead of its a serious customer you have to reform your personal every time I come its extremely long and the cashier but good food

to be wary of the service by app because their app asks you if you need help when ordering and refuses the order and you should not start your order again but rather cancel it yourself because I have done it three times and I had the third order and they charged me three, so $35 charge for a trio at 8.95 before tax, if I hadnt checked my account at my bank I would never have known, this restaurant is the best in quebec the burger king de levis but as for the burger king app site it really sucks, compared to mc do their site at mc do es while you havent had your order complete there is nothing to load but burger king you order and load it right away before you go to your order nasty crosseur app that!

Good hamburgers and a varied menu

6 working on their talking and laughing between them but not able to make a complete order, have to make a return trip to Burger King for nothing. Poor

Very old building, not very clean. Dirty ceiling and walls..

Once there was a waitress who dropped my burger on the floor and gave it back to me and she emptied the trash and she doesnt know how to wash her hands it wasnt very clean but otherwise other than that the service is still good but as far as the kitchen is concerned its at the level uh for the burger there it escaped my burger on the floor thats it

A must for those who like fast food, the one in Lévis is clean, fast and courteous service.

Burger King President Kennedy poor service, rude cashier, no hello, no smile, no friendliness, was not able to note the right sandwich or the right accompaniments despite several repetitions on my part! To avoid !

Lack of smiles and cleaning

Not pleasant! We had to clean the table ourselves! Incomplete hamburger for an extremely long waiting time. Very poorly seated like a wooden board. Easy to understand that this restaurant is more interested in its customers money than their comfort! I will avoid this place in the future...

Worst service ever Long and cold food

I ordered myself an authentic chicken burger and received my order. The bread was barely warmed and hardly any toppings. I poured myself a coke and it was completely degassed and no more ketchup in the dispenser. I mentioned it to the cashier but nothing was done.

Great restaurant. Open late until midnight

The manager on site (Wednesday July 3, 2024) refused to give me the Wednesday Whopper discount on my Impossible Whopper, even though I never had a problem before that. I had to order online to get the Whopper Wednesday discount. Terrible service.

Very bad service

Good food, service...the employees do their best, sometimes there is a shortage of staff. They are friendly.

Very delicious and good size burgers

Does not respect its opening hours. Were moving for nothing!

Very slow service and not much smile from the employees

Disservice! Very slow, there were lots of people changing sides I ordered Sunday and no one came levfsire

Mobile order, it took 25 minutes to be served, not ready to go back

waits in a line to finally arrive at the cash register to order the ATM card does not work. personal has no solution please put cash outside poster and we will not waste our time

It always smells bad in this restaurant

The wait is a little long, we can notice a lack of staff, but they are still professional We had a nice time

A very clean restaurant and enough places to eat.

Drive-thru closed. More than 30 minites waiting in line. More than 10 minutes to receive our order.

Very good, the restaurant needs to be renovated... the interior not too hygienic..

I waited 30 minutes at the drive-thru. plus the cashier had no air. The food is ok but just because of the rest I would never go back there

I went twice in 1 month, the first time, either because she was a team leader, because she was not dressed in a burger king costume. I thought she didnt have a hairnet, (she was cooking in the kitchen). I mentioned to her and replied that she has a net. OR????. She had a ponytail on top of her head and the net covered only that tail and not the entire hair. The 2nd time, it was an employee who probably forgot because that can happen. I notified the team leader in place and everything was corrected. As for the food, nothing to say, everything was hot, hoping that I wont have any hair in my meal. The service was very slow, the staff lacked experience. Parking: Great selection

very good restaurant I recommend

Sunday 5:30 p.m. Crazy line up, extremely slow service and after 30 minutes of waiting in line, the young person at the cash register told me: We no longer have any meat for the Whoppers!!!!!!

As a loyal customer, Im not really picky, but when my veggie burger is burnt, my sundae arrives melted in the bottom of my bag and my slice of Hersheys pie is forgotten, the quality of the food and the service has really, really gone down. The only reason my evening today isnt 100% ruined is because I was able to get a refund from Uber Eats. The satisfaction I had with your restaurant is unfortunately gone... really disappointing

The manager has no respect for her customers... she stopped the agent from serving me in the middle of my order!

Bad service, racist cashier, plus I think its the manager (heaves a sigh while saying loudly - seriously? upon seeing a group of 4 Mexican workers). Probably the worst cheeseburgers I have ever eaten, really disgusting appearance of the meat and so on. 6 customers who ordered after me and received their order before, mine being only 2 regular cheeses. 15 minutes for 2 cheeses at the counter with max 12 customers, Ill never go back there again, I just cant believe it

Its just good to eat a good whoper

Cleanliness good, no wifi, good taste, the decor is finally redone. It feels good.

After a 3 hour journey, a missed bus and frozen fingers I thought I would finally be able to warm up in my favorite restaurant. Malheureusement malgré l inscription sur la porte et sur internet, le restaurant était fermé à seulement 19h50 au lieu de minuit ou 22h (selon la où est inscrit l information). It would be time to update your schedules to avoid people having to change cities to be able to eat at your place.

blocked and the employee his cache at 6:40 p.m. while the room should be open until midnight

Poutine extra extra salty o price that its cost tasted before serving.

Courteous staff, fast and very good service.

Closed at 7 p.m. on a Friday evening, newly renovated dining room but no one can go inside due to lack of staff. Its been closed for 2 years. Lack of staff, covid has its back but there... anything

Its a shame because there is no more lunch

Excellent!

No dining room open

Restaurant in decay, opens and closes at hours that make no sense. Its a shame, because the burgers are really good compared to the competition. But they have service and well-maintained restaurants. They should take example and stop saying that staff is hard to find, if others can do it why not them...

Not enough sauce in my chicken sandwiches, I went for it because I had a taste for this sandwiches and I like the sauce they put inside, its barely 1/2 teaspoon tea that I had, really disappointed and there werent that many people. Always went back and asked it annoys me, do it right immediately and everyone will be happy. I was served by a very young boy, he was nice.

Great service around 2pm on a Saturday, the team is young but they work hard! Bravo to you for taking on this responsibility. The only negative comment is that several tables in the dining room were not cleaned.

I just received a delivery order where 4 drinks were missing. They were clearly written on the sealed bag that I received but were not inside so not the fault of the delivery person. Ive been trying to call for 10 minutes and I get voicemail and it just sounds busy. Why dont you answer 15 minutes before closing time and then you pick up the phone and it doesnt ring? Extremely disappointed with this customer service.

Delicious burgers. We like them a lot and thats why we always go there.

Unpleasant thing, the cleanliness of the toilets leaves something to be desired. Messy sink and counter and toilet paper on the floor. In the restaurant it was clean. When I was eating an elderly man came in and waited for a few minutes for someone to answer him but no one came although they saw him but they were talking together the man left without being served. Deplorable for the owner Wheelchair accessibility: Perfect

Delicious

Bugers as good as ever, crazy price $30 for 2 trios....

Too long, decided to let it happen :(

For Burger King, its very acceptable, its always good and it does the job. Personally its really cheap & dont forget that its fast food.

As long as providing a service of m same as well close They close at 7:00 p.m. on Friday evening and at 6:40 p.m. the manager almost goes to bar the door Arrived at the cash register to place my order at 6:15 p.m. and the employee last took my order at 6:30 p.m. Being the owner of the establishment I would be embarrassed to receive people like that

The young man at the counter was whispering quietly, I couldnt hear anything he was saying, I ordered a King Bacon and they literally forgot the bacon inside... good service despite everything and the food was good. Parking: Lots of room

We made a mobile order and went to the counter. Just the few minutes we were there the manager (Nancy) started shouting at the team in an unprofessional manner and belittling an employee in front of customers. The manager responded very stupidly when she was looking for my order, she made me look like an idiot because I hadnt been at the cash register for the order but thats what I had done. Thats why I understand the lack of staff... Beautiful renovations and good food despite everything ;)

30m for the drive-thru ..and just 4 cars in front of me

Order and meal on site, cashier in training, very welcoming, less than 10 min wait, clean room

I was served the wrong burger, I returned to get the correct one and the ladies wanted to charge me the difference to make up for THEIR mistake. Very poor service, not recognizing your mistakes and not showing good faith and repairing them. Dont go to this place you will regret it.

The welcome is fantastic

Very poor service in a restaurant specializing in hambergers and they had more meats just chicken hambergers. Well done.

We went to the drive-thru today, there were 3 cars waiting to order, we never got a response and yet it was open inside if the drive-thru was closed they would have to put up a sign, drive-thru close we would wait not for nothing it is not professional overall very disappointed

I dont notice the atmosphere. Because I used the drive-thru

Extremely long service so our meals were lukewarm. The meals are ready but do not reach our trays quickly.

Service to improve both in the car and in the dining room

Waiting in line for 25 minutes at the drive-thru only to finally leave because its moving forward zero. In addition to an employee who leaves to go on break while no one answers the drive-thru...its nonsense.

Slow and very disappointing service. Unable to answer simple questions and confused.. In the kitchen things were dragging their feet... Restaurant renovated and its beautiful but very poorly maintained. The tables were dirty and the toilets smelled like cat litter! And I am polite in my comment because I could say more about the state of the snipes! Good thing BKs food is excellent.

Incredible 15 minutes before taking my order and another 17 minutes receiving it and what can I say about the employees in the kitchen who laugh and chat with each other instead of making the orders and I very much doubt their pitiful state that will really deteriorate on October 26 2023 6:22 p.m. arrives and leaves at 6:54 p.m.

It s fast food!!! Still the same taste! Wheelchair accessibility: Access ramp to the sidewalk, large entrance door.

I love the atmosphere of Burger King, now that the dining room is reopened and the staff is very active we can afford to go inside to relax and eat our Whopper, its such a classic of fast food catering. I feel great at my beloved local Burger King and I hope it stays open for a long time since their food is delicious and they have great deals on Uber Eats. Honestly, I recommend this Burger King to all fast food lovers, I love it and its finally open wow! 5 stars Burger King Lévis

Great Burger King. Dining room was open. Fast service. Courteous cashier. Beautiful smile. I recommend if you are a fan of the Burger King. Wheelchair accessibility: Yes, there is a ramp for wheelchairs. Parking reserved for people with reduced mobility.

very nice drive-thru service Vegetarian options: very good veggie shepherd

Poor service and many errors in the order

Ive never had a problem with their food, but the customer service...thats something else entirely. I ordered at the drive-thru and went to the window, I gave my discount coupon, but the cashier didnt seem to know what to do with it so she went to get her superior (I presume ) and she takes the coupon, looks at me and says for those who cant read! It is clearly written that you must give the coupon BEFORE ordering!. I fully accept my mistake of not having read the entire coupon, but I do not believe I deserve this way of speaking which is totally disrespectful and lacking in professionalism. She didnt want to give me the discount because it was too late, but she ended up agreeing because I wasnt going to pay full price. She sighs, gives me the order again and tells her team back that shes disgusted with innocent people who cant read. I have never had such bad service in my life.

Constantly deteriorating.

Excellent place, very nice

1 out of 2 orders good. No fork for the poutine, no cheeseburger, no straw, no Nepkin pi cant get me a refund since it closes at 7 p.m.

After receiving my order at the drive-thru, I saw a rat enter the restaurant through a crack in the foundation. It completely ruined my appetite... I dont think Ill go back

Its always good but its a shame you always have to eat in the car or take it away the dining room has never been reopened

The girls date was a little long but my burger was on point

Better hamburger than the mocdonal very good I love their hamburger

Customer service has changed quite a bit. Unlike McDonalds, obviously the customer is not allowed condiments and even less napkins.

Good.

Exact order, courteous service

King maple and whiskey to try.

Decent food but tough place... its time to get some juice!

20 minutes of waiting for 2 basic sandwiches before the Rush even started... Not to mention making me pay for doubles and having received singles seriously wake up the gang its not looking good

We reduce the portions

I ordered online 30 minutes before going to the counter to be told to queue like everyone else without further details. Disservice. To be avoided.

The hamburgers are really good its real beef

Very warm welcome, the cashier is very smiling and very dynamic.

Very good service at this Burger King!!!

Very very long no service raised bar to 5.10 with customers at the table you have to ask to unlock the door to leave not very safe I do not recommend this restaurant

Just adjust your opening hours on your message when entering several times that several customers bump their noses on the door your card at the drive-thru and your door to enter indicates Monday 10:30 a.m. to 7 p.m. Tuesday 10:30 a.m. to 7 p.m. every day of the week but basically you always close at 3 p.m....its a bit annoying for families who wait at least 15 minutes without a response at the drive-thru!

One of the rare restaurants that is inexpensive

Excellent customer service I recommend for amateurs!

Very slow service and on the site it says that it closes at 3 p.m. on Mondays but closes at 7 p.m.

Waiting time between 15 and 30 minutes before being answered

Never opened, slow service. Its a shame, because the burgers are really good.

Parking: Oui il y a beaucoup de stationnement, hihihi, car il y a que le service au volant qui fonctionne, manque de personnel

40 min to order (2 customers in front of me) Order error and poor service

Yum I come from Neuville to eat there!!

Very very slow service. Long waiting line. Auto service... Avoid... One hour wait. Not recommended

The day manager expressed her rascist side well the moment she could detect an accent. So you cant speak better than that? I aggravate you sir! Keep your comments to yourself. Take my money and give me my hamburger. Or in the normal world my burger ostie. Harassment towards these customers. And no sense of remorse when I expressed that it is very insulting to be addressed like that.

Very long for the service... I go there when Im not in a hurry. But the burgers are still so unique. The staff is friendly, they do what they can with the lack of staff.

Nice good cheap

Yes. Burger King continues to go down. Being told that the medium liquor is included in the price of the trio and arriving at the cash register with an extra of +/- $1.50, check. Plus a hysterical response Is that what you want me to redo the bill? Yes. I wanted the liquor included in the price of the trio I requested. Mistakes happen, I wouldnt have minded them, but being yelled at afterwards makes me want to buy herbal tea from the person who served me.

Après avoir pris ma commande au service au volant, j ai mangé immédiatement à mon arrivée chez moi à 5min du restaurant. 1h après mon repas j ai été prise de fortes douleurs au ventre et de nausées. J ai fini par être vraiment malade. Sachant que je suis enceinte les intoxications alimentaires peuvent être très graves. Je vous déconseille fortement ce restaurant.

Lots of problems, orders that have to be picked up at the drive-thru (whats the point of making a mobile order) and the place is closed on a Saturday evening when you can place orders

No thanks, no eye contact, total discouragement from them, unfortunately hoping that it will change

Its beautiful

Courteous service

Very slow services, 45 minutes to get my order

Lack of labor and locked door in broad daylight.

Dining room closed at midday despite the rather disappointing deconfinement.

Dining room closed at midday on a Friday. I suspect its because of the vaccination passport

Excellent

The whooper is still good but the restaurant could do with updating. The toilets are not clean and the floor is sticky.

Nothing better than a burger king

Very bad experience at the drive-thru, didnt take my order correctly, didnt let me finish so I wasnt able to mention that I had a discount coupon. Of course, I mention it when I get to the window and she very stupidly mentions to me that no, too late and we have to pay the full amount. Me and my partner mention that unfortunately we wont be taking the order and she calls him a cellar criss. :) thank you but I wouldnt go back

Its the king of the very very good Burger

Very good service despite lack of staff

Yum ! Yum ! I ate 2 Junior Whoppers with fries and I really liked it. In addition, impeccable service at this branch located in Lévis. Although there were 5 cars, the drive-thru service was fast. The staff is up to standard and very professional in their work. A 5 star soon???

Very good

The wait is worth it. Thank you very much for the service. Smiling staff. Great for the cooks to garnish the woopers never eat such good ones!!!

Its been a long time since I went there. My whopper was very good. But the fries! We would have fries that had been sitting on the counter for a long time and then reheated. Like rubber. Really disappointed.

The employees are really very polite and kind but the service is really too long

Quick delicious