Sushi Shop in Levis

I have always been offered spicy or other sauces when buying the tray and when I ask the employee, he tells me that it is not included because he already has the soy sauce it doesnt really give me I dont want to go there anymore because I know very well that he charged me with sauces even though they were free.

I often have the Spicy Tuna and Mango Burrito and although the portion varies a little depending on who makes it, the taste is always excellent!

The sushi was dry and there was a hair in my sushi

Our order was missing some sushi and the sushi seemed very old! Especially nigiri with a piece of very dry and almost past-date tuna or salmon. Furthermore, despite our email, no response for 5 days...

Great service and its excellent!

The employee offered to be served in dishes to eat on site, great service.

I didnt go but I ordered one of their bowls and it was very good

I am disappointed with the food, The food is very poor quality, I will not return to this place

They made us wait over 11 minutes in line only to be told they were no longer taking orders Terrible service in Lévis

Depuis quelques temps, la qualité de vos sushis ont vraiment diminués car vous mettez plus de riz et moins de garnitures, cest gênant de recevoir des invités avec vos sushis..En plus ,vous semblez ne plus mettre de gingembre ni de wasabi dans nos boîtes ( jai commandé pour 100$ et rien de tout cas). Ohlala, cest fini pour moi !

I still go there often to get poké and sushi and the same experience happens every time. The employees ignore you, barely greet you and the customer service really leaves something to be desired. I think he should work on this otherwise the food is pretty good.

Very sad, some employees harm great companies....

I came in and I was not welcomed, the two girls who were working on my vision, they stopped talking then she looked at me and they resumed their conversation (I was the only customer in the store). I had to ask them to take my order, I had to wait 10 minutes for a bubble tea. I am also a teenager who works in the restaurant business so I know that it is not always pleasant to work but respect is the least that can be done.

Order made at noon for 4:30 p.m. and 5:00 p.m. arrive ready and Excellent as always

Took three combos E, G and K. In the K box there were only two different varieties!! Big scam and the quality is really passable. To flee

Very expensive meal for little the poke bowl was half full the sloppy sushi no chopstick in the bag

I just ordered and I chose kappa philly sushi on the application, when we choose them the application asks us if we want an extra...I choose an extra pollock for my sushi...well one of your employees were so ingenious as to put pieces of pollock in a side dish for me!? I just cant believe the lack of judgment In short, its still delicious, but in the future Im going to detail my order in more detail, how it looks

The worst Sushi Shop

Impeccable service, fresh products a real treat! Dietary restrictions: Very attentive to this problem

Great service, courteous and polite. I called to have an order prepared in advance. I was not served in the press, friendly service and with good humor in the voice.

Very good sushi and makis. They are always fresh and tempting. The service is generally fast and always courteous. There are ready-to-go items in the fridge and there are good sushi there too. Parking is easy and free.

This is the best Sushi Shop around.

We ordered online (paid in advance) and the order arrived...three days later! Completely unacceptable and whats more they refuse to reimburse us! We will never order there again...

Good sushi!, good variety of ready to take away, good service!

I order quite often with my cousin from this sushi shop. I have nothing to say about the quality of the sushi, they are very good. On the other hand, when we order at 6:10 p.m. and I only receive them at 7:45 p.m. That I arrive at 7:30 p.m. and wait 15 minutes. I ask for spicy mayonnaise and they charge me for it. After buying $70 worth of sushi I find it cheap in your opinion. In addition, I am told that it doesnt work like that sir. Very ordinary service.

Always well eaten and well served there! :)

Having already arrived there with 35 degrees inside, I knew that the sushi was going to be hot. Fast service and on time, however the tempura was all soaked like everything else unfortunately.. I was missing the wasabi and ginger however I had 3 pots of soy sauce lol..

Lack of respect, very remarkable, the store stops taking orders before 3 hours before closing and they just accept orders via a delivery person, and when you call to find out are they still receiving orders they respond and tell you one moment please, after... no one will take the call.

Always good! Excellent service!

The lack of staff seems to be affecting them too. The quality has greatly declined. We were regulars but its over. No, never offer chicken sushi to your customers as a replacement for smoked salmon AND without warning them. Theres even no way to get credit for them. In any case, good luck.

Very good sushi! I recommend!

I went to this branch of Sushi Shop for a 52 piece chefs selection, a spicy mango and salmon burrito (very spicy ) and a tuna tartare. I arrived around noon. The two ladies who served me were very kind and patient. I specified that I wanted to have deluxe pieces for the 52 pieces and I was reassured with a nice well make you something good! Once I managed to make up my mind, I paid, before leaving and remember: dont forget to leave a tip, even if its BEFORE the service rendered!! For the sole reason that its important to leave a tip! They offered to come back at 1:30 p.m. to pick up my order, everything served on a tray with a bag for the condiments and accompaniments for the tartare. I returned around 1:45 a.m. to give them time just in case and everything was ready. My order was well stocked, fresh and frankly delicious! A good selection of sauces. The tartare is a great discovery for me, I recommend! Just keep in mind that; it can take a long time for an order; quality takes time; be polite and patient; explain what exactly you want and ask all the necessary questions to validate your expectations.

Im a regular at their sushi and Im usually very happy with their quality, but tonight Im really disappointed...I place an order at 5pm and they tell me my order will be ready around 7:30-8am! I patiently wait for my order and I receive a call at 7:20 p.m. (2 hours and 20 minutes after my order), to tell me that they will not have time to make my order before closing... really disappointed with their service this evening. ..

Delicious sushi and excellent service!

Bland food, fried sushi that has nothing inside, poorly rolled sushi, error in the order... Lots of negatives when comparing to the Sushi Shop St-Romuald and St-Jean-Chrysostome. For my part, I threw away half my meal and will never go back.

I called 3 hours in advance to have my order prepared to arrive at the agreed time and wait 40 minutes.

Very good but was disappointed that my Phoenix did not have popcorn shrimp on top... were replaced by pieces of paid cut shrimp... :( and my calypso sushi at $17.50 for 5 pieces are full louss and fall apart before going to my mouth very unfortunate... usually I have nothing to complain about...

Beautiful place and quality service.

Great service, sushi more than perfect!

Usually sushi shop you are on the mark for the pok bowl. But for some time it hasnt been as good. This evening I ordered a volcano pok bowl and I got some old salad hearts, not very fresh cucumbers and blackened avocados. Chu still a little disappointed.

Place an order to respond that this item is no longer done by the way, the item in question is a choice of the chef (50 items to choose from) just because the person working is too lazy to do that job thumb up!!!! !!!

Monday evening my order was very disappointing, I had ordered the Red Tiger, Sirocco, Volcano and Smoky and no sushi was made in the right way... Firstly the Red Tiger was not torched and instead of the steak spices there was sesame on top, the sirrocco only had 4 huge pieces (normally its 6) and the taste was not as usual, the Smokey were broken and the volcano almost didnt pass with the torch, no egg on the top... The girl told me that she had problems with her torch, (I dont think thats true), but please call me to find out say next time and Ill change tser sushi Too bad because Ive already ordered before and it was much better!

Very good and quality sushi

Very very disappointing for an $18 poke bowl. Barely a piece of avocado, 2-3 shrimps and no vegetables, but lots of salad. And 1h30 wait to get it. In photos, expectation versus reality.

Very good Poké bowl! The best, in my opinion, of all the fast food restaurants in Lévis. The one with tuna and salmon on fried rice: delicious. Resonable portion, value for money. My boyfriend doesnt like sushi and raw fish so he gets the chicken-mango Poké. Even on Fridays, you can order and have it ready in 30 minutes to 1 hour max. I recommend!

Good service, price a little high, and absolute speed

Superl

It s always so good!!

Good and fast. Very cold dining room atmosphere.

I love sushi shop but showing up at the restaurant to eat and being told that I cannot be served because there is too much waiting for deliveries? I think this store needs a little management training! By the way the restaurant was empty...

Excellent welcome xxx smile and joy of life

The sushi did not appear to be from the day I was there, contrary to what was written on the packaging. This product was not fresh.

The poke bole diablo is excellent

Service

Delicious, as usual!

Do you have to order 2 days in advance? Its been a month that every weekend, Friday and Saturday, we would like to eat at sushishop in Lévis but there are always waiting times of 4 hours... so we always postpone it to another times... it gets irritating...

Frequent errors in cooking in their own menu (eg. putting rice in Calypso sumomakis WITHOUT RICE...) and anemic Poke bowls when served on salad (bowl 1/4 full...). Over the past 2 years, customer service has slowly deteriorated and its a shame. Obvious lack of staff? No doubt. It has been our favorite sushi restaurant in Lévis for several years. We will go elsewhere from now on.

My sushi was ready on time but was very dry, quite disappointed! I wont go back there.

I arrive at 5:45 p.m.. I ask for a pokebowl.. The girl says that she will have the telephone orders made beforehand.. the cashier says that the next one is for 6:15 p.m.. the girl says.. wouldnt it start before 6:15 p.m.? ?? 30 min wait for someone who comes to the restaurant.. what is this service and staff management???

For some time now, the Sushi (which I have prepared by telephone order the same day) is less fresh! In addition, the sushi man may be less experienced because the sushi does not hold together, sticks to each other and falls apart as soon as you touch it. In short, disappointment! This is a criticism intended to be constructive for the improvement of the product because the recipes are excellent! THANKS :)

Very good but the sashimi is much too small! In Saint-Bruno near Montreal, they were about 4 times thicker than that. At $3.95 for two thin slices of raw fish, its not a good deal.

Good sushi.... good service...

Great team and sushi and tartare always on point

Fast service and good menu

After more than 10 minutes of waiting on the phone for my order to be taken, the employee hung up on me when he answered it and never wanted to serve me when I called back. Worst service Ive ever had at a sushi restaurant. Dont be fooled by a beautiful menu...

One star is already too many. Bad service order not ready even if ordered 45 minutes before going there waiting another 30 minutes on site and finally I have my order bag. Im leaving in my car, a customer waves at me and asks me to have my order checked: error in the order (another persons order in my bag) the customer tells me that I paid for her order have to stop the car and return the order to be shouted afterwards by lasushis Girl that I did not order from them since they do not make Volcano when I validated my order upon arrival and that photos of pokebol volcano are on the menu must prove the number that I called finally short rotten service and I never got my order. I want to show her my cell phone to prove the time and the person called doesnt want to know anything and asks me to lower my voice when its She whos yelling at me and I dont have to say anything! Avoid at all costs. Customer treated like fools.

Not possible to eat on site very ordinary service

I have always eaten well and the prices are affordable! On the other hand, I cannot give the missing star.. On a few occasions, I ordered by phone, giving them enough time to complete my order (around 1h-1h30 each time). I was told that my order would be ready without any problem, however when I arrived there, I had to wait an additional 15 to 20 minutes for my order since it was not ready.. Its a bit disappointing..

Super good sushi! The team is very pleasant and accommodating! Prices are reasonable.

Very good original sushi, good service, not very expensive (often less than yuzu). When we call to have an order prepared in advance, our order is ready at the desired time.

2 salmon <3

Good value for money Superb service take the chefs tray an assortment of tastes your chef will make you as you wish if you dont like a certain thing Bon appetit