McDonald's in Lindsay

I came at Lindsay, Macdonald before 10 mins ago bought Hotcake and Fries was very cold. Asked and Paid for Mayo didn t get, straw as well.

Bad service on weekends get a brown taking my money and she has full face covering along with a face diaper do not cover your face if I was to do that I would get arrested.Plus the order was wrong because they cant read english.

This location is always slow and has a huge lineups. Don t come here if you need food in a hurry. I won t be back.

Been there last 9 days in a row staff have NOT got my oder right every time Ive been there a coffee and muffin been wrong every time...ridiculous!!.

Ordering food in the store is fine, I guess. Its the drive through where your experience is really going to get wild. This McDonalds has a very unique strategy when it comes to food service. To begin with, they take your order. Then they make the food you ordered, and finally, they hand you whatever bag of food is closest, regardless of whats in it. Did you want a McChicken? How about a McDouble with only ketchup instead? Or maybe you ordered a quarter pounder with cheese! Hopefully you enjoy your junior chicken with extra pickles instead. Honestly, just place whatever unhinged order you want because theyre going to give it to someone else anyway. You may as well make it funny, right? But at least when you ask the manager to fix the incredibly basic mistakes that were made, theyre entirely unhelpful about it. Its sort of like asking a particularly temperamental child to clean their room. Theyll do anything to avoid solving the issue at hand.

They lock the bathrooms now,

One of the worst drive thru service ever in the night time. Took 10 minutes just to respond while i was waiting at the microphone. After that another 10 minutes to get my order. Food

Kid-friendliness: Playland Food

The staffs, ambience and meal were satisfying.

There was a mix-up in the order I was only charged $5 instead of fifteen and the girl said that was their problem so I had a good breakfast thank you McDonalds

Lindsay ON had at most times one of the slowest drive thrus.

We had a really terrible experience with an uber delivery from this store.We ordered three items and two items were went missing once it reached.It felt like poor service from the employees Never recommending takeout from here Food

Im having a noisy first coffee and hell I dont mind. Sooooo disappointed, LOCKED RESTROOMS Rodeo Dr. California Charges to use the human right to dignities in having a piss or dump should the need arise suddenly. Shame on you. I will still come to McDonalds, support the sick kids hotel. Thanks for letting me speak my mind.

Waited in drive thru for 10 mins as they said they were waiting on fries...get home open bag and this is what I got! COLD, HALF FULL fries!

Service good quality so baf

Waited her for 20 minutes at 6 in the morning. With 8 other cars 4 infront of me and 4 behind me

Dont take the right drive thru order box. Every single time I hit that drive thru its like 10 cars on the left box for every 1 car on the right, no matter what time of day. I have other complaints but this one really makes me mad.

I had a big order from here not too long ago. I got the big arch burger as its my current go-to meal. Along with a few other things. The bottom bun was stale and as hard as a hockey puck.

Whoever was running the cash window and taking orders on sept 25th 2024 at 1045 am was extremely unprofessional and rude. Accusing me of lying about not having any debit or credit and telling me she s not a bank machine. I wish I caught her name and hope to never see her there again if I ever come back.

Emailed this location about a bad experience earlier this week and have yet to hear any response. Long waits, bad service and wrong orders several times.

Welcome to build-a-burger! Where you will have the delightful experience of assembling your own meal! And only for the low low price of $25 per person! We will throw all the burger components into the box and you can suck it up while we demand higher pay ^_^. Wanna complain? Go for it! None of us speak enough English to understand what youre saying anyway! So come on down and hate everything about your experience!

It was great!

For what was once the pinnacle of fast food service, this location in particular has taken a hard fall from grace. After placing an order in what seemed like a quick moving drive through I was asked to park around the corner at the patio to wait for my food. Once I proceeded to round the corner past the building I was shocked to see a parking lot of zig zagged cars waiting for their previously ordered fast food . Waited at least 20 min for my food to make its way to me, enough time for the ice in my drink to melt. This is not the first time I ve experienced this lack of ability to delivery at this McDonalds and unfortunately this has become a common experience at other locations as well.

tasty

Terrible service, food wasnt fresh, very expensive

Only gave one star because I couldnt give any less. The staff are incompetent and something is always wrong with every order. Today I ordered a chicken McMuffin meal and it came without the chicken. How do you mess something up that much? The chicken is the bulk of the sandwich, and there are multiple people making this food, so how does that get past the whole assembly? Ive also received wrong orders and something is always missing from my orders even when theyre right. At this point I will go out of my way to lodge a complaint and avoid this place. My true rating, 0 stars.

Great clean friendly fast service

Clean great coffee and food

Order accuracy was lacking again. Missing food items from my order again. At least the food I did get was properly cooked this time.

I used to work here so I know exactly how things are behind the scenes but I find this location so frustrating. Every single time you go through the drive thru they don t listen to you and you have to repeat yourself 5x to get the order taker to register what you are saying. Today my partner went through and ordered 2 drinks and the person taking the order repeated a bunch of different orders to him and still got it wrong. He ordered a large iced tea and a large Diet Coke and ended up with only one drink. The person presenting the order didn t have the lid on the drink and it ended up spilling all over his car that was professionally detailed THIS week. He didn t even offer a replacement. Like come on. The only reason that we continue to go there is because it s the only McDonald s in town. We can t wait for the new location to open.

What was with the lady employee screeching to Indian music blasting behind the counter. It was so loud we couldnt hear ourselves talking. Only 2 people were working, and the other people were too busy screwing around. Once it got busy, they eventually turned the music off, and you could hear the actual McDonalds music. What a massive turn-off. Very unprofessional

Store is dirty sometimes and staff can be rude but the food is always good

Update: We are somewhat limited in our fast food/take out order choices in this area, however even after all the inconvenience and frustration experienced over the years at this drive thru, I tried again...I shouldnt have bothered. Ive visited 3 times in the last year, after my original post (see below) were just as disasterous as the crispy chicken blt incident. I surely do prefer the chicken to the burgers but after the 45 minute wait for the last one, Ive not ordered one since. On 2 occasions, I ordered 1/4 pounder and big mac meals thinking as these are often ordered items so I wouldnt have to wait 20 minutes for my order in the please wait over there line and a 3rd time, I ordered a bacon and egg english muffin meal. No such luck in any of the above cases, every time, Im directed to the wait over there line and the breakfast meal, after a 10 minute wait, was completely incorrect...I was handed an all dressed BLT sandwich, with only 1 1/2 slices of bacon on it. McDonalds has become nothing but an expensive disappointment these days . (Original post) I ordered a crispy McChicken BLT meal and this was my experience: After waiting in the drive thru line for 20 min, I was then asked to wait in the line up of cars already waiting for their food to be delivered to their cars. Twenty minutes later, I had to ask an employee where my crispy chicken BLT sandwich and fries were....about five min later an employee finally shows up with my food providing excuses busy coupons etc (this was at 9pm)....by this time Im so hungry, I just want to get home (45 minute wait in total)...when I do, I find that not only are fries completely unsalted, I didnt get that crispy BLT chicken sandwich as advertised on the outside of the food carton...instead I got a chunk of flabby grilled chicken with a piece of rotten lettuce and flabby bacon. So disappointing.

Missed one of two items I have ordered. Many things could have happened if not paying attention.

It was around 1am, had just gotten off work, really felt like a spicy chicken burger and knew my family would throw a hissy fit if I cooked at home. Got to McDonald s only to find out they decided to now have closing time at 9pm .

Took 15 minutes for my order. Only me and 1 person in line a few cars in drive true...staff was busy talking to each other and moving like snails. Watcjed a Uber guy talk to 3 person to pick up the order that was just sitting there getting cold...need better morning team leader to wake this bunch up and provide proper service.

Im celiac, so I can just have fries, but when I order them, they are always hot and freshly cooked.

The place was a mess. There were lots of empty tables but no one was around to clean the tables. We had to take everything and leave it on another table to sit down and wipe the tables with wet wipes ourselves. the shop wasnt busy either. There were about 15+ of us. Half of the order got delivered to our tables. The rest took ages. Excuses that the guy trying to deliver couldnt locate us even though we were sitting by the counter with number clearly displayed. Felt as if the staff were not interested in their work

The new sandwich might be hood but how would you know if you barley get sauce or the special toppings not happy with the workers being told to add sauce 2 times once at each window and still having to get out of my car and go wait till they have 2 seconds to get the rest of my order. Complete waste of time just go next door they have higher employee standards

Probably one of the best locations I ve ever been to. The service was great, and my food came out quickly. Great job

1 star is only for the 24 hours being open

Just went through the drive thru and the food was not fresh, and my milkshake is not a shake it s pretty much chocolate milk because it s so overly blended it s disgusting. What a waste of $36. Not to mention they rush you at the window and ask if there s anything else before your done talking. Not happy at all.

Beyond frustrated this morning.Wauted 15 mins for staff to finish talking to his friend before being served.Took my order and again spoke to friend and didnt put it through wont be back.

don t recommend at all, order is never right and food isn t made properly

Absolutely Terrible terrible they constantly miss items like it almost seems intentional fry s are old an half full if the owner is reading this I hope you contact me because I d like to help you with your staffing an management as they should all be fired before you go into consultancy I d be ashamed to say I own the Lindsey McDonald s just look at the door dash reviews an as for corporate they need to step in as this brings down all McDonald s

Great customer service Emmet specifically goes above and beyond

I ran here at 3 in the morning to do a food run for a couple of my starving intoxicated buddies. Thankfully the team this morning was able to help us out. And an espeacially big thanks to Emmet for helping me out with a delivery bag as i had a long walk back and for everything else. We know how hard you all work ESPEACIALLY this early in the morning. I pray your boss/manager gets you guys some better pay soon for amazing work you all do. You all deserve it. Thank you all so much. My best wishes!

Standard food , good servicing staff on duty .

Well run no mistakes

Really good burgers and fries

Awesome ! The staff is absolutely amazing, we love the $1 coffee and other value items. This location has been kind and generous with the Lindsay community

Food was slapped together. Had to repeat my self for 10 minutes at the speaker to get the right thing ordered and had my food shoved through my window when I got to the window.

I went into thw store ordered my Mcgriddle and watch them make it and the lady that was making my food wiped her hands on her clothes and continued to make my food and others. This is so wrong. Beware evwryone.

Food is hot.

lee was the best 100%

Crispy chicken is very good.

Waited over 35 minutes for a drive thru meal of chicken nuggets only to have the employee to walk past us, serve the people who ordered after us and walk back inside with what looked like my meal. Absolutely ridiculous service Service

I was in the restaurant around 6:30 pm Friday May 31 and I witnessed something that was disturbing and disgraceful of your management staff a young man acting as a supervisor working on delivery orders he was very rude to the drivers and to the customers what kind of a person did he think he was trying to be the boss of customers and delivery people. He literally swore at the driver and told them to get out if they didn t do as he directed them and I noticed he told one driver to leave because he was taking to another friend and then he was yelling at him to get out. I took my family out and will never return again because of this absolutely disgusting conduct of this supposed supervisor thinking he was bossing their business to drivers and customers without any respect for them. Complete joke your company and be ashamed and disgusted of having him as your representative for your company. Absolutely disgusting behaviour

Big Mac and fries .

Everytime I ask for a receipt because I am asked to pull up in drive thru I get a hassle. Ive been forgotten for 45min cause they forgot our order. So ya I want a receipt. Be better management!

Drove all the way back from Lindsey to Woodville pulls out two huge ginger hairs out of my big Mac disgusting

Always check your order to make sure nothing is missing. They seem to always forget to put something in the bag if you have a big order.. Parking: Lots of parking. Just watch out for the delivery guys that drive thru it the wrong way so they can park. Kid-friendliness: Has a indoor play place.. Most of the time they dont have the kids toys for the kids meal and you will end up with 2 crayons and a fun page instead. Wheelchair accessibility: Has a wheelchair ramp and handicap doors.

They are still giving out paper straws.

Chicken Mc muffin. Do I need to say more

Food was hot, prompt and fresh. New update to the interior. Quite pleasant

Im not a huge fan of McDonalds but, it serves its purpose. This is a very nice location with a playplace for the kids and a nice variety of seating throughout. Pretty fast drive through most of the time and it is pretty busy so the food in my experience is usually fresh and hot.

Many many seniors regularly gather to have coffee and food and conversation at this Lindsay location but recently the background music is loud and annoying rap. It seems the music is more for the young staff in the kitchen and not appropriate for guests and the atmosphere. I used to enjoy going to McDonald s in Lindsay several times a week but I am looking elsewhere now for a more welcoming restaurant.

Food is hit and miss at this McDonalds...sometimes hot and sometimes Luke warm. Usually has long drive through line-ups with slow service. Kid-friendliness: There is a play area for kids to climb in within the store.

They have 1 cashier. The building has no flow is super small and just overall slow. They keep adding menu items you cant even make what you had before why add more. Super loud in here no spots to sit what a place. I try mcdonalds every few yeara and its never good. Parking: Decient amount of parking Kid-friendliness: Kids love the 2 cent toys

Great services and well kept inside out. Keep us the good work Food

If you go in the early morning you get great service but any other time it ranks as awful. Often out of product, slow drive thru, cold coffee. Frequent overnight closures which result in not open early enough in the morning. Absolutely annoying. Good thing I like their coffee (when its hot) and their morning crew..

Best parking lot to be trapped in. Go in and never come out, should be the new McDonalds slogan for lindsay

Always failsafe option but also my personal favorite cant beat a Mcdonald cheeseburger so I always over order as you usually always eat it chase a burger down with a 10 pack of nuggets anyway of the week

Purchased a coffee and muffin through drive through.

Very friendly service from Deb she s awesome- friendly, fast and efficient..

This one is always closing early and never open anymore at night not like I could order anything since they closed

Placed my order waited as it was drive through lady camr and practically through my food in my window as it was partially down no words spoken or anything. My burger was the greatest I have ever eaten at any fast food place across our country. The whole bottom of the burger box was liquid grease. You could have drank it. There was so much. The bun was glossed in it it was sickening. My burger also had no cheese on it, double big Mac, and I also said no rec onion, and they added extra plus thr mac sauce. The burger was not eat able. I wouldnt feed it to an animal. I never hot the apple pie I purchased and shows on the recite. The only thing that was how I ordered it and actually was able to eat where the unsalted frys. Customer care here was toxic, and I do not recommend this micdonalds in the town of lindsay. Any worse, and Id say health food and safety would have to be notified as this is shameful to be serving and taking peoples money.

They are too slow for the drive-through and burgers are too small these days!!!

Wrong order, again. Had to repeat my order 4 times at the drive through. Got to the pay window and had the wrong order recited to me. Once I corrected it again, I picked up at the next window just to discover that it was wrong and I was over-charged. This is my 3rd visit in a row where I had to take my order back to have it corrected. Im done with this location. Its simply impossible to get what you order.

Sometimes I get my orders wrong when I order here. Not all the time, but sometimes the employees dont listen proper and have to say my order 5 times before its correct. I dont know if its the headset they wear or if they have issues listening, but whatever the case may be, its like they dont listen. And when I get home, theres always something missing or wrong...

Had my granddaughter to the play place for the first time 2yrs old, she had a great time on the toddler slide.

Very fast with my order.

Out of hotcake syrup Vegetarian options: Not many vegetarian options, only fries, hotcakes and AM hash browns. There used to be a Mediterranean wrap that was delicious and meat-free. Now there is nothing. Ordered hotcakes twice at this location, served with no syrup. Dietary restrictions: Not many vegetarian options, only fries, hotcakes and AM hash browns. There used to be a Mediterranean wrap that was delicious and meat-free. Now there is nothing. Ordered hotcakes twice at this location, served with no syrup.

Great every time

Ordered 6 pack of chicken nuggets, opened up and look had 4 in the pack, somebody cannot count past 4 . Time for kindergarten all over again.

No opinion on atmosphere as always go thru drivethru

The convenience and affordability are notable, making it a popular choice.Overall, the Junior chicken served its purpose for quick meals Overall ok experience Food

Best dressed Big Mac! Lindsay and Beaverton are ideal spots for a McDonalds fix. Owners/Operators are lovely and generous people. Enjoy!

really yummy food

Very Busy, a little dirty, but its good to have a McDonalds thats not 100 Km away in the city.

No cell phone data reception

Cleaning staff more worried about a closed kids meal in the playroom then the absolute mess the dining room was in

Great place to visit but I wouldnt eat there.

The place does not have a good presentation. It looks unkempt and dirty

Probably my favourite mcdonalds in ontario - everyone is always friendly and service is quick and efficient. Ive never had to come back to fix an order

I only did 3 stars because I normally have a bad experience but tonight they did a really good job I got extra sauce and the fries are over full (edit October 4th at 3 am I started making my order which was a burger and fries then I was told to wait 15 mins for a switch over which I dont know what that means it could mean shift switch but it meant menu switch to breakfast but I already started my order and they didnt just tell me they couldnt make what I was asking for I was just told to wait so I waited Im just a little upset I had to wait to not even be able to get the food they already knew I was asking for and I cant even eat anything on the breakfast menu so I couldnt buy anything)

Drive through is always a disaster. When you finally get your food, its all a mess, bugers falling apart, sauce everywhere except where its suppose to be and wrapped as if a 2 year old did it.....pathetic

Lee and Josh are legends

Best service

Food was cold. So glad to know we were served food that sat around. Poor service. Order was also missing half and had to go back inside to get the missing items. I can understand high volume times, this was not.

Missing items and order modifications. Just trying to cram as many people through as possible without a second thought. Can t even get app orders right where it s all down in front of them, just blatantly taking money out of your pocket. Called to complain right after, but conveniently no one answered the phone.

First, the lady taking orders couldnt understand we wanted 1 happy meal no drink AND NO ONIONS. We got cheese burger with Onions!! And a large fry. we also ordered two quarter pounds meals with cheese. The cheese burger is for my dog, the onion is toxic to dogs! This location on Kent St lindsay is getting worse instead of better. Its a good thing I double checked the burger.!!!

Good experience. Slow service

i have ordered from this location probably 8 times. never once have I got home and the order be correct. shame on me for not checking the bag first. I dont even like mcdonalds but i get my kids some junk as a treat once in a while and its very annoying to get home open it and at least 1 item be wrong every single time.

You can tell the management is a very caring staff from their interactions.

Very busy drive-thru.

The staff is very friendly and good. They serve very healthy food.

Its mcdonalds. You get what you get and you know what to expect. Except this one is the slowest drive thru mcdonalds Ive ever experienced. Time and time again they seem to struggle. Every time we go, it either takes forever or they make a mistake. Sometimes both. Coffee was really good tho. Hot and fresh. And the ice cream machine was working, so bonus points. Treatntreat mcflurry is . Ill go back, but the wait is annoying and brutal compared to other McDonalds.

Kid-friendliness: The play area is definitely one of the best ones we have taken our kids too. Food

I hate that my phone asks me to rate McDonalds every day just because I live on the same street. McDonalds is great but I dont eat there every day

Waited for 30 mins to get cold food. What was the point of making me wait.

Hamburgers are cardboard again. Overcooked buns and patties that have been sitting too long.

McDonalds is what it is, but the students that work here are working their butts off, long nights and double shifts on top of school. They deserve a HUGE thank you for putting up with cranky customers and crazy busy days that are probably understaffed. I see you folks, keep pushing through and get some sleep and take care of yourselves youre doing a wonderful job and I appreciate you!

Great atmosphere and kids area was wonderful. Food quality and taste Good

Sometimes great. Sometimes lacking

Workers are not wearing gloves.. it s unhygienic.. the manager was there and he was not even caring about this.

McDonalds meets my expectations

I ordered a meal for delivery the meal was missing food I called the store twice and got no answer I drove to the store and asked for a replacement meal because the food is now cold they refunded me 40 of my 50 dollar order I thought they were going to comp My meals because of the inconvenience then I asked the manager wear my replacement meal was she siad no it was a refund not a replacement and that Id have to reorder my food and pay for it, so then I go to the front to oder my meal again and the staff ignored me and didnt want to deal with me so I wasted an hour of my time got no meal and Im out 10 dollars