400 Kent St W, Lindsay, ON K9V 6K2, Canada
Located in the vibrant city of Lindsay, ON, Harvey's is a beloved Canadian burger restaurant known for its delicious flame-grilled burgers, creamy milkshakes and cheesy poutine. Whether you're craving a classic cheeseburger or a mouthwatering chicken sandwich, Harvey's has got you covered with an array of options that are sure to satisfy your taste buds. With convenient delivery services available through the Harvey's app, getting your hands on these delicious fast food burgers is as easy as a few clicks away. At Harvey's, we take pride in serving up quality flame-grilled burgers made just the way you like them. Our commitment to using fresh ingredients and our signature flame-grilling technique ensure that every bite is packed with flav...
20 minutes to go through a drive-through and get a single burger and fries meal… Easily see 15 to 20 different individuals running around the restaurant. Incompetence or simply just brutal procedure, should not be able to class itself in the fast food category. Could learn a lot by trying to steal some McDonald’s knowledge on processes and procedures and scceptable service speeds
I don't usually write reviews, but after experiencing an extremely long wait in the drive-thru tonight - a service that's meant to be quick- and after reading other similar reviews, I feel it needs more attention. I'm not sure if it's management or new employees being trained, but it should not take 10 minutes sitting at the order microphone with no one directly in front of you, or another 20 minutes before the food is given to you. It looked disorganized watching from the drive thru window. And then, they forgot to give a fork for the poutine.
Friday, 25 October, we ordered ahead and decided to try the drive-thru pickup. You just tell them your name at the speaker and they hand you your food. 32 minutes to get through the drive thru line-up. Food was great (as usual), speed of service is lacking.
I never leave reviews but this place is ridiculous. My husband and I went in to grab lunch for takeout and we were there for a half an hour. Our food was sitting there ready to go and the employees were standing around doing nothing. I had to ask the girl to bag up our food so we could please move on with our day. Never waited so long for fast food in my life. The lady in front of me only ordered a poutine and chicken fingers and she stood there waiting while it was also ready and all they had to do was put it in a bag. Instead they stood around and did absolutely nothing. This location needs some help.
We’ve been waiting almost a whole hour in the drivethru and if we weren’t trapped we’d have left by now. Service is ALWAYS slow here and it seems to be getting worse. Most times it takes well over a half hour for food and at least 50% of the time what we get vs what we ordered is not the same. Very frustrating.
We just spent 25 minutes in the drive through. It was more than 10 minutes before anyone took our order. We had a car behind us, so there was no way out. When we finally reached the window it was clear the process was very disorganized. 6 people just standing around, I assume waiting for the ordered food to be cooked. Very poor. No idea what the burgers will be like by the time we get home.
Make sure to check your food before you leave, this is an “Angus burger with cheese & bacon” according to this location. It was also supposed to have onions and 2 more toppings. 2/3 of the burgers on the order were without cheese and bacon and also missing toppings. Won’t be back
1st time in this location oddly enough. It was great. Food was perfect as expected, the service was speedy and spot on. The restaurant was clean and stocked. My kids enjoyed it too which was a bonus. I'd recommend and go back.
Worst experience I have ever had. Took 18 min to get the orders and they were wrong! This location needs better trained staff and better managers to train the staff.
This location seems to really struggle to give people what they order. I constantly get the wrong stuff, not the right pop or donuts that dont have any cinnamon sugar on them, GAVE THIS PLACE ANOTHER TRY , TOTALLY NOT WORTH IT. 25 MINS IN DRIVE THREW WITH ONLY 3 CARS INFRONT . GIRL THAT TOOK MY ORDER MADE A MISTAKE AND immediately got her back up when I told her she made a mistake. This place is not worth your time or money
Drive thru what is going on here so slow 25 min just to get up to order another 15 to get to window unbelievably slow
Waited in the drive through for 30 minutes. Paid for a big Harv burger just to only get one patty rip off
If you go to this Harvey s drive through, take a sleeping bag as you ll be waiting for about 30 minutes. It is absolutely absurd how long it takes to get food here. Something is seriously wrong with this place.
Way too slow
did not receive my whole order no onion rings or milkshake second time it happen
They clearly don t have mindful workers as you literally have to sit in the drive through for 20 minutes ONE car infront of you. Please either train your staff better or get new employees. I will not be returning until this gets sorted out because this happens literally ALL of the time. Get with it.
if you re using the drive thru give yourself time of an hour because you ll sit there, stuck, hungry and sad. on the bright side i was able to enjoy the ambience of the overflowing garbage, hangry people and made my way through an entire playlist before getting my food. sleeping bags, face masks and slippers are advised.
Dont bother with the drive thru, october 18th 2024 25min wait to get to the order speaker another 20 mins to get to the window. Next time will be walking in
I can t believe a restaurant that is so busy serves cold food ! That s twice now and there won t be a third time . The staff seemed a little disgruntled as well . ( not like they had to eat the food )
Absolutley wild wait times. Ordered in advanced online. Presently 15 minutes later I am still waiting for my food. Saw a good few burnt burgers get served while waiting.
Spent $38 for two burger combos. The Burgers were absolutely burnt and tasted like char. The fries and onion rings were cold. This was the worst burger Ive ever had. I will not be returning.
The service was brutal. Went through the drive thru, worker was very abrasive and rude. She interrupting me and cutting me off in a very rude tone. Ordered dipping sauce on the side, it came in a takeout cup and the lid was not secured. The sauce spilled all over the rest of my food and my car.
Good food
Incompetent staff. What a shocker. Waited for ten minutes while my food sat there and got cold. No time to go back. What a bunch of NPCs.
Gave them another chance today NO better. My food was slow and sat there waiting for someone to do it. It wasnt busy. Not worth the time or money. Should be managers watching more to see how service is going
It s a Harvey s! Right here in Lindsay. Food was awesome, staff were hilarious and helpful. Will be back soon
Very busy but the staff were organized and friendly. Crispy chicken was horrible. It was tough. Thin. No meat. Absolutely terrible. After working a10 hour shift, I was hungry and looking forward to it. Such a disappointment and waste of time and money
Amazing store that takes care while making your food
45 min for burnt burgers and 10 customers served before me who ordered 20 min after me
Slowest service ever. Very disappointing and food is cold and this was at the drive thru
Love their food and love to support Canadian franchises. But in a Friday night, the floors had spilled fries that staff cared to sweep up and they turned off their fountain pop machine 1 hour before closing.
Food is always slapped together, took 30 mins for 2 chicken burgers at drive through, staff is usually in bad mood. Not worth your money, go down town
open till 1030 hours posted by the business 1 week ago on google. show up at 1015 and apparently they are closed. fix your hours. or tell ur employees to stay open till they are suppose to
Gone downhill fast
Harvey s Lindsay needs to step up their game. From pulling into the drive thru to upon exiting it was 27 minutes today. So much for fast food .. plus the burgers were just mashed together.
Pretty fast service and good food. One of the only places left that still has Dr.Pepper. Parking: If its really busy you might have to park at the back of the Loblaws lot, next to the restaurant.
Worst customer service ever in canada.
My burger was absolutely disgusting, meat was burned and pretty much dehydrated, the patty most had been on the side of the grill for a long time, they just warmed it up, nothing fresh there, they had semi fresh French fries hiding the old fries that should really have been thrown out.
Not terrible, not great. They have raised prices enough I no longer find much value for the money spent.
MOR Harveys always like a good double original
Its 8:00pm on a Thursday evening, thought Id do drive-thru for my dinner ~ burger and a shake. Cars were lined up to order, so I parked and went inside to order takeout, the line up was just as long. One fellow on the grill, one girl dressing the burgers as they came up, two associates on drive-thru orders. Even the doordash pickup fellow left upset with out his order. Whats with the lack of service? Disappointed!
Great food! Lisa was friendly!
Good is great. Wait time is crazy. Also forgot my drink but oh well.
Donna Marie and the gang at Harvey s do a great job. Always the first place I go when I m in Ontario. Thanks !
Have not been here in a long time. Today on March 15 ,2024. I went in got and Angus Combo. The fries were cold and the Burger was burnt not impressed.. Food
I know I showed up at noon for lunch but to wait for 45 minutes for ultimately a cold burger and a poutine that was wrong is crazy! who needs 45 minutes to make a burger and poutine if you have the time to stand around and wait head over if your on lunch and have to get back to work don t go here Food
placed an order online, went through the drive through and was missing a drink. lady started yelling at us so we went through, checked back on our receipt and we ordered the drink, it was clearly in our order and we have the online receipt since the order was placed online. went back into the store to get the drink and the ladys start yelling and agruing that it just wasnt possible, even though we showed the online receipt that clearly showed we paid. im truely baffled by this experience, as we left they informed that this happens all the time. you continuously forget peoples drinks even though they paid for them?? this was terrible customer service and i really cant believe the experience i had here.
Donna wear your gloves.. dont touch your skin then get the bun for the burger ..helping out in the grill..get your gloves on !!
Friendly staff, food is typical good Harveys food but the drive thru is incredibly slow.
Good location, but they insist on putting cheese on burgers when you don t want it, and charging for it. No means no.
The floors could use a cleaning when we were there Wheelchair accessibility: Right in front of the doors Food : 4/5 |
One of the worst fast food restaurants in lindsay!! Extremely long wait times in the drive through only to receive food that has been sitting heat lamp.
Love the 2 burgers for $8.
Worst Restaurant in Lindsay!! I dont even know how they still open , they should be closed down immediately!! Longest, wait time for a basic 1st food chain , you also end up with cold buggers , the staff at the drive through is so rude no manners at all they have a laundry list of why they are the worst . I will never set foot there again , I even made all my friends aware of what to expect when they go here and surprisingly they all agree.
Make sure you check your orders I ordered 4 sandwich and fringe and they never gave me the onion rings but took my payment I bought swish chalet here as well and never got any butter or fork or napkins to eat the meal the staffs run down unfortunately
Always make sure youre getting the food you ordered before you leave the drive-thru. Because theyre not checking before handing out the food. This isnt the first time.
Burger was cold, fries were cold, chicken fingers were cooked so Long they were too hard to eat and burnt.
Hehe ever I visit Harveys,, I wonder why I ever bother going to the other fast food chains. With veggies piled high and thick cut fries, for basically the same price. Vegetarian options: The vegetarians win here for sure Dietary restrictions: Great menu including bunless Parking: Lots and handicapped as well Kid-friendliness: Kids love it and also learn healthy choices without being market tested and brand influenced Wheelchair accessibility: Accessable door ramps and seating
Great food...excellent service by friendly staff
Ordered on line. At 6:15 pulled into the drive thru to pick up at just before 6:25 the time its supposed to be ready. 4 cars in front of me. I finally get to the window at 6:45. Insane. Food like warm at best. Last time I was here and had what I ordered today I got food poisoning. Thought Id give it a try again. Huge mistake. Wont be back
Pretty upset. They now close at 10. They havent updated their google hours....
Just went through drive through ordered 2 meals with frings got food pulled into parking lot too eat less then a minute and fries were cold. Not warm at all. As a fast food worker myself I can say they were not under any heat for at least 10 minutes. Very disappointing and extremely disgusting. The onion rings were good same with the burger but the fries being that cold is surprising to say the least. The manager on shift needs to Pay more attention to the food being served by the employees.
20 minutes in drive through then finally into the food our burgers were drowning in mustard. Bad spot
Harvey s is good but this one gives them a bad name , don t know where they learned to put toppings in a burger but more ended up on the wrapper than it did the burger , what a mess
Pleasant customer service.
Food took so long just for fries burger was cold when eating not cool wont be back
Normal harveys food. However not accepting cash ? Drive thru Sign saying no cash is located at order kiosk instead of the Drive thru enterance. So Dont get in dive thru line with cash or your stuck until everyone in front of you gets food. Food
Just tried the Pickle Poutine and it was amazing please keep this on the menu definitely a new favorite
Drive thru is an absolute joke. Minimum 25 min wait sitting in the drive thru for your order and food. Thats if your the first car in line. By the looks of the reviews this is the standard for this harveys. Absolutely shameful!
Chicken in the salad was very dry, couldnt order a cup of water, had to pay for a bottle. Slow service for a Saturday evening
Took 25 minutes waiting for food just to be cold
Painfully Slow. I ordered online, arrived 5 minutes AFTER my scheduled pickup time and had to wait another 10 minutes as they hadn t even dressed the burger yet. 6 months later I thought I d try the place again and went through the drive-thru it took 5 minutes of me waiting just for them to take my order, then another 10 minutes at the window waiting for the food. The food is up to typical standard but it s not fast food. If I m going to consistently wait 20+ minutes just to get my food, I d much rather go to a restaurant.
Great vege burger. Became vegetarian over 40 years ago. Only thing I missed was Harveys burgers.
Check# 5570. Third time had food missing when this girl was on the window. Gave her the benefit of the doubt first two times; third time youre out. Check your food before leaving the window!!! Already filled out the survey.
Literally never been through a slower drive through.
Friendly and fast service! I always get served with a smile and a warm welcome !
Burgers were cooked perfectly! made to order and loved the staff. Awesome location!
This is the worst location I have ever been to across Canada . Very disorganized, and your meal comes out separately. Management really needs to organize their stuff in order to handle the flow of clients and no make them wait 15-20 min for a burger and fries
I didnt order but my friend loved the burger
We dined in & the young girls @ counter were very nice, polite & listened when we ordered unlike some places where they are busy talking to people they work with. This place deserves a 5 star rating. We always like Harveys. To all the people that cry about waiting, they should realize these burgers are grilled to order as you ask. They are NOT sitting on a hot plate like they are in McDonalds etc. You get freshly grilled at HARVEYS.
Usual satisfing Harveys experience. Agus and Fringe.
Great location. The staff are amazing and always very friendly. Food is great and with my CAA discount its the best deal around for fast food. Parking: Lots of parking Wheelchair accessibility: Wheelchair friendly
Good food & nice staff. Always nice to save additional 10% as a CAA member. I am a repeat customer.
The young person at the drive thru window, was absolutely lovely. She was patient and polite. I told her that id just left another chain burger place, because their staff was rude to me. She apologized profusely! Very sweetly left me a hand written note in my order bag, that she hoped my day got better ( in CURSIVE!) You should be very proud of your staff!
Always good.
Very busy place but food always comes out quickly, hot and fresh! Love me some Harv-ehs!
People are really nice. But the burger was not juicy as I expected. It was all dried out and had a slightly burnt taste.
Place is hit or miss. Went through the drive-thru, trusted they put the pop lid on tight lid popped off and got dumped all over my car. Another time, got chicken strips and poutine; didn t give me dips I asked for, no napkins or cutlery. Foods better than other fast food places in town.
Dont ever go here. 40 mins for my meal
Actually the service was excellent. Frings were very good !
Great food, my meal was all correct. Just really, really slow drive thru
Not so happy with my last 3 visits. The customer service is great. The food preparation is horrible. Missing things from our orders. Last night really did it! What my man wanted he did not get. The sad part Harveys was his favorite place to eat. He threw his burger in the garbage. It look like it was in the fridge over night. He did ask for everything, but relish and onions. We are definitely not happy customers sad burger!
Felt like a Harveys sorta day! Lol
Great location and food is always fresh! Excellent customer service from drive thru staff!!! #consistent #yummy
Food ok,taking your order in the drive through could be quicker, they would serve more people being more efficient
I normally get really good customer service here, one lady in particular is lovely. But today is absolutely miserable. I had to correct my order multiple times which is fine considering masks and barriers, but my order ended up being wrong anyway, and when I took 2 seconds to think about what I wanted as a drink I got an eye roll, cool. Then my friend ordered and she was even more rude trying to once again correct her order, and giving crazy attitude. Then while the next lady was making the burger we asked if she could add a sauce we had asked for and she told us we didnt ask for it if it wasnt there even though the lady at the cash argued with us the whole time. Totally unpleasant and Im shocked.
Always good
The Lindsay location is better than average for food quality, Ive never really had a bad experience, except they NEVER give me double pickles at the drive thru, no matter how often I ask! Excellent otherwise!
Drive through line takes FOREVER but the food is good
I have always loved this place hot food and great service i love the fact that you can make your own Burger with anything on it so yummy
This is by far the SLOWEST drive through I have ever used EVERY time. It doesnt matter if theres one car or 6 your waiting a minimum of 15 minutes for orders. When you go inside the employees are always huddled in a corner gossiping and take forever to even acknowledge your there. I would give it 0 stars if that was an option.
Good food
As always Harvey s makes a hamburger a beautiful thing!! They need to make their way to Chicago!!
Waited 20 minutes in the drive thru, and asked for extra lettuce on my burger. They put maybe 6 pieces of lettuce on. Two stars because the people at the window are polite.
Shouldnt take 30 mins to get drive thru. Also didnt have milkshakes. Window lady was nice at least.
Waited in the drive thru for a long time..which was fine because the women running the window was awesome and very good at her job. Our burgers were burnt and dried out though :( disappointing..
Your typical Harveys, burgers are always consistent.
Over 30 minutes waiting in the drive thru,trapped traffic and design. Watched my order sit next to the cold window for another 5 minutes while I paid and waited for fountain pop. Disgraceful, microwave take out for us tonight
Normally I love This Harveys but last night I got the Bottom of the frying Pan Onion rings
Great burgers
Harveys makes a really good burger . Very good fries and onion rings too. Lindsay location is a clean Harveys . Good service.
I placed a mobile order and when I went to pick it up at the scheduled time, I was told they forgot to make it. I was then told they would bring it out to me when it was ready. I waited an additional 25 minutes (40 minutes) at this point and went back into the store to see where my food was and request a refund.The food was sitting there and I didnt receive an apology just my money back and no food. I left the restaurant without any food, no apology and an hour of my life gone.
Good burgers but I wish they get the toppings on the burger I ask for ever time they mess it up I dont know why it so hard to listen and put the right toppings on that I asked for
We ordered 2 original combos They forgot our drinks and ended up giving us only one combo..told us we would have to wait to cook another one. Unfortunately we had a schedule to keep & could not wait. Very disappointed...
Line up at drive thru wasnt too bad and moved fairly quickly. Order was correct (I asked for a modification on 1 item) and the food was good. The staff working the drive thru was friendly and polite. She read my order back to me and gave me my total before I proceeded to the window which I appreciate since they do not have a screen at the menu board.
Always a good burger and never feel bad afterwards
Sloooooow every time, for years. I m in the drive through right now and people are actually honking. Last time I d go except for maybe late at night.
My wife and I experienced a variety of digestive ailments from our takeout order. She had a Mama burger and onion rings. I had a Papa burger, rings and root beer. We both found the rings to be overly salty (she could only eat half her order). If my burger didnt have condiments, it would not have had any taste at all. $26.62 was a lot to pay for indigestion.
Its okay
The quality has gone down with the move to the bigger location sadly. Many orders messed up and the pride taken in hybrid jobs isn t the same.
Great guest service. Excellent taste and all the items were fresh. Lady who was taking orders was very patient and helpful. Amazing suggestive selling. Owner is lucky to have such an outstanding staff.
Quick service and friendly staff who provided great food.
Gr8 burgers love the onion rings i stop on my way home and grab for the family!!!!!!!
A Harveys get 5 stars!
Fast friendly service and the 2 Jr. burgers for three bucks is unbeatable, very tasty. The google pin is outdated and we went to the Popeyes lot at first but then figured it out. Way to go guys!
We both had the Angus burger combo. They were Excellent.
Split with swiss chicken
Its Harveys. The Dr Pepper is always off but I like their burgers.
Great burgers
Definitely one of my favorite fast food places.
I was sad with the service at this location. However they were busy, but my meal size salad bowl was not a full size portion. It was very limited.
Had the classic hamburger fully dressed with onion rings very good
Really gone downhill with the food. The fish burger is a joke! It looks like something you get at a dollar store freezer and just pop it into a toaster to nearly burnt.
B cuz the food is minty and service is awesome (my sister works there)
Harveys is one of my favorite burgers, best pickles, however it would be nice to get served. We all understand that they dont have their food premade and that is good but waiting at the drive through speaker for over a minute with no cars in line is not acceptable. There was not even a car at the window. I left and may not stop there again. So off to Wends I went even though I had to backtrack and leave making the worst left turn in Lindsay to do so. Ohh by the way nobody even acknowledged I was there. Should be zero stars for yesterdays visit.
Great service and good food
French fries were terrible didnt even look like their fries. Harveys used to have the best fries not anymore.
We ate at the Swiss Chalet. The food is reliably good and prices aren t bad. The service wasn t great. We wanted something a couple of times and couldn t find a server. We were with a lovely gentleman in his nineties. Servers need to understand how difficult it can be for the aged to be left waiting
Good service
Awesome the only thing I miss is watching my burger bring cooked
Good Harveys good burgers, love the pickles. Had wifi, but not useful. Found it cold inside. Food was tasty and staff friendly.
Very good fast food.
Love their crispy chicken wraps and because its a harveys and swiss chalet together you get swiss chalet fries with your harveys combo! (which is better than the reg harveys fries)
Always clean
Come here regularly
Great food. Drive thru slower than molasses
Good food. Of you think the drive-thru is slow, walk your lazy, fat ass inside and get served quicker.
Hey there right at lunch time and its amazing and perfect! Otherwise you come across some charcoiled burgers with not so hot fries lol
Good food