Wingstop Westfield Stratford in London
Floor 1, Unit 204, 205 Westfield Ave, Montfichet Rd, London E20 1ES, United Kingdom
About
We’re not just in the wing business, we’re in the flavour business. At Wingstop, you’ll find flavours you simply can’t get anywhere else. Ranging from the mild and sweet to the hottest of the hot, we’ve got 10 unique flavours to choose from. Dive into our wings, boneless, tenders, or a mixture of all three and then simply choose which flavours you want to experiment with – we’ve got something for every taste on our flavour scale. And we’ve now launched Voodoo Fries and our Big Flavour Burger too – it does exactly what it says on the tin. Wash everything down with our milkshakes, Freestyle fizzy drinks or Camden Town Beer, and if you’ve still got room, then check out our churro selection for dessert.
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It was now a few months ago when I strolled through the mall as I passed wingstop with a sense of hunger in my stomach, little did I know what was to come forth. Unknowing and foolish was I, unable to predict the following events would alter the course of my life permanently. As I scoured the venue, the aroma of the wings gripped my nose, instantly pulling me in without control; as the wings flew me to the counter, I began levitating as the eyes of the cashier hypnotised me into ordering “3 Korean Tenders, 8 Louisiana Rub wings and Cajun Fries with a freestyle drink” without my will to speak. I was then, without my consent, coerced into tapping my card on the card reader as the cashier handed me my receipt. In awe of the events, I stood shocked. The cashier then said “First time here? It won’t be your last.” Wise words spoken indeed. I was handed my order with a side of PPE in the form of plastic gloves, was my hands too inferior to the likes of the chicken? Perhaps so. As I unwrapped the box, I immediately began floating, the beauty of it all engulfed me, bright rays of flavour began emitting from the tenders, I even heard it whisper ‘bite me’ in a somewhat seductive tone. Red and blushed I was, I took a bite into the tender… perhaps life is worth living after all. Dear wingstop, I have been coming to your fine establishment at least once a week, it is no short of a pleasure each visit, take the attached photos of my multiple excursions to your Westfield branch as a testimony; if there is anybody who loves you, it is I; who needs a wife when there is Wingstop, and with that I humbly request you consider me for a BLACK CARD. It would be a dream come true.
Wingstop been my favourite place for a long time. Wings are delicious, fries are mouthwatering. Place itself is nice and clean. Music is on point. Best thing i've ever experienced is their extraordinary drink machine. Take as much as you can. Also have so many variation. These are pros. Well, some cons as well. Music is bit loud. Over crowded. Less hospitable. Confusing system of serving food. They Should start using buzzers instead of Table Number. ( staffs get tired to find the Number) Wings are small. :( Although it’s never disappointing.
First of all, every Wingstop I go to has one thing in common: the music is crazy loud. I don’t know who’s setting the volume levels, but it’s genuinely ruining the experience. You literally can’t hear each other over the music—it kills the whole vibe. It’s disappointing because this particular location actually has a nice setup. The layout is clean and inviting, but every time I’ve been (even with different groups), we’ve ended up sitting outside in the food court just to get away from the noise. It’s that uncomfortable. Now, onto the food. I ordered the voodoo fries, and honestly, I wasn’t impressed. The portion was tiny, and the sauces looked like they were just thrown on there. It didn’t give me any of the hype I was expecting from how it was supposed to be presented. But then, to top it off, I found a hair in my fries. I let one of the workers know, and they replaced it, which is standard, but here’s where it gets weird: the second batch they brought out looked totally different. This time, it was actually well-presented, with a decent portion and sauces laid out properly. It left me wondering, do I really need to find a hair in my food just to get the quality I deserve? i’ve attached photos so you can see the change I’ll be adding some pictures here to show the before and after. I hope Wingstop looks into this because I actually enjoy the food, but right now, it’s not hitting the mark with the quality they are presenting.
A very bad experience!!!!!! I was informed while order taking that there would be 20 mins wait and was told it is only take away. I agreed to it and had to wait in reality for 40 mins. Nobody bothered to check even when I asked for assistance/update. I was told to ask the manager about how long its gonna take. Thats the response I got from the staff. And after all this, I got fries that was stone cold and very dirty packing. The service and food was equally bad and when I acknowledged to the manager to speak to him, he just ignored and avoided to speak with me. If u actually want good food, please go to some other outlet bcz this is ridiculously bad!!
As a true lover of Wingstop I was EXTREMELY disappointed in the quality/service at this location! While on vacation from the US, I was so excited when I visited at Westfield Stratford and saw Wingstop. Unfortunately, that excitement quickly disappeared once I placed my order and received the food. First and foremost, the staff were all over the place. It appears they have a lot of young people working there, which is fine but they need to provide better training. I am not sure if in the UK they don’t understand or allow order specifications, but I asked for my wings extra crispy or “well-done” and the cashier said okay, but never entered it in on the screen. So, I repeated myself and she assured me she would put it in. Sadly, it was not put in and of course when I got the wings they were not well-done. They weren’t crispy at all, in fact they were soggy and flimsy. I ordered 10pc wings half lemon pepper, half garlic parm and honestly they all looked the same. The main attraction to the wings are the flavors/sauces but it was so bland! I literally took one bite and trashed the entire thing. Waste of money, truly! For such a prime location inside a popular mall, I really think they need to raise their standard because it is truly a very poor representation of the Wingstop brand.
recent I visit to Wingstop, i had an outstanding experience. The food was delicious, meeting and perhaps even exceeding my expectations. What truly stood out, however, was the excellent service provided by a staff member named Nourin. She was not only attentive but also very professional, ensuring that my needs were met promptly and with a smile. Her friendly demeanor and efficient service added to the overall positive experience, making my visit enjoyable and memorable. Nourin's commitment to providing top-notch service is truly commendable and contributed significantly to my satisfaction with my visit.
Chicken was not vegan music was to quite not loud enough. Not vegan friendly if vegan don’t come. Chicken ruins my 1 day vegan streak chicken was so crunch filled with flavour ew
Visited this store for the first time. It had crazy queues outside, this is usually a sign of a restaurant that serves good food. Ordering was done at the first counter. The staff that took the order were excellent and recommend combinations of flavours. This was a nice touch. Then was given a table number stand and told to go find a table. Luckily one was empty. It was very dirty, but I flagged a waitress and she quickly cleaned it. The order arrived very quickly. The speed of service was excellent. Restaurant plays loud music, this can be annoying but tbh drowns out other table conversations. Meal tasted great... But as we decided to tuck into the loaded fries last we found a hair! This almost made us throw up! Reported it via feedback online QR code on our receipt and to a waitress. She was insistent on giving us a box of fries to take away with us and Todd us she would raise it further. She took some photos. Can't fault the service but, this is poor food hygiene. Hopefully they'll find ways to mitigate this going forward.
Food can be hit or miss, sometimes arrives lukewarm or even cold but the flavours are on point. Service is great too shoutout Manoj and Fazlay. Vibes are not really mine but I can see many people liking it
Uzair is good staff member and also the food is very good and I enjoy it
Uzair has been taking care of me and my friends and I d like to say he was amazing at his job never had anything wrong with him and always nice to us
Doreen was very attentive and kind to help us with our seating and answer our questions ! She made my experience a lot more better !!
The food was really good and the ranch was my favourite.My only complaint is that the fizzy drinks got mixed in with the water. Reza was so kind thanks
Food was good and thanks Reza for the wonderful service
The service is really good and I enjoyed the food. reza is a great waiter
Amazing food and service from uzair
Amazing service from uzair
Lovely service from uzair
uzairs service was impeccable and i will definitely be coming back for more!
Great service! Would come again! Raza was very kind and gave us good customer service!
Raza was an amazing host. Loved the food! Thanks.
Reza gave amazing service to my family. We really appreciate his efforts :)
Really impressed with Reza, who looked after us. Excellent service by him.
Excellent service by Reza bro, delicious food recommendation by my lovely soulmate Mohima.
Very well served by Lovely Reza,, Love the atmosphere
It s overall fantastic. Specially the customer service. The staff named fazlay is great .
Service by Fazley is extremely friendly and humble.
The Food was really good. I also experienced a good service, to be more specific Mr. Fazley Rabbi (one of their members) was really humble and friendly.
Bobby was gave a gd customer service and the food & music was gd
Great experience and food. Music is always great and the staff are lovely . Love coming here and definitely recommend!!
Overall great experience! Worker called Bobby went above and beyond to make sure we had a great + clean time. very pleased :)
Staff were absolutely amazing
Feels very overrated and the music is oppressive. The boneless wings are just nuggets and the flavours are just ok. I would suggest just going Nandos or eating takeaway.
I had an amazing time here today! Food was delicious and flavours were on point! Everyone was so nice and attentive, would defo be back!!!
Amazing food and service
Sabbir great service and restaurant was clean and great atmosphere great food
Kirti Bhattarai was so kind
Kirti Bhattarai was so helpful
The food was very good, the friendly staff, especially the manager Marius, helped and guided me in making the right choice of food from the menu.
Reza gave us amazing service
I really enjoyed the food so much and Reza helped us very much!
very good food and customer service from reza
I tried wingstop for the first time here, it was SOOOO GOOD!!! & Reza was amazing
Reza was very helpful and helped me and my friends. Thank you so much for your hard work. He kept asking us if we need help or if we need anything, thank you so much
Rohal Malik was amazing. His customer service was so good and made my time 10x better. Special thanks to him. What a legend ! Amazing !
Ruhel malik was very helpful
Ruhel milka very good
Very amazing the workers are so nice especially Tusher!
Amazing food here at wingstop westfield and excellent service from tusher!
Amazing service! Especially from Tusher.
Sumon gave great customer service and lovely person.
SUMON has provided very good service.
food was amazing! ruhel malik showed great service and hospitality.
sumon provided us with excellent service!
Sumon was very helpful and kind.
Sumon was very kind and was ready to help us whenever we needed
Amazing service the waiter Sumon is a great helpful guy
I got the 8 boneless for takeaway - garlic and Parmesan as well as the Brazilian citrus pepper flavours. When I got back, the chicken pieces weren t even coated, it tasted like regular fried chicken. Absolutely disappointing
Sumon great service
Sumon was very a friendly staff member!
Very good service from Sumon.
First time to order I was given a whole different order for another customer and deliveroo didn t accept to do anything about it. However, all the times after that order this branch has been delivering great food, keep it up
Sumon was really nice and the service was amazing, would hundred percent recommend.
Met a guy who worked there called Bobby and he was very good with hospitality.
Bobby was friendly and give a positive attitude with his service, would definitely come again because of him
Food was fine quality wise, but arrived lukewarm after a long wait - service was poor. Music was loud and unpleasant. Atomic spice, which is the hottest, is an unspicy joke level of heat. Price was good for the location. Vegetarian options: Nonexistent except chips, as it is a chicken restaurant Kid-friendliness: The loud unpleasant music would probably upset children
I had to wait 25 minutes for a single order of 10 boneless pieces until I went to the kitchen window to ask for the order, turned out there was not in the system. I got the order and left because I was already late for the movies. Checked when I got back home and it was only 8 pieces. Really bad service until I had to ask for myself.
Delicious
Raza served us . Happy with the service .
Sumon has good service. very appreciated.
Sumon: great service- gave me tissue when I forgot
love the spicy Korean and louisiana rub flavours - fast service for how busy this place gets. my go to place for lunch when at westfield
I received excellent customer service for Sumon.
Shumon was great and helpful.
sumon made this experience very welcoming.
Sumon is very sweet with the service. Nice food. Come here weekly!
Hello Admin I think reza s service is excellent as a waiter. We are very satisfied for his service Food
Lovely place, delicious food and reasonably priced. The hickory smoked bbq wings are delicious
good music played food came quick Reza gave me my food and was so kind and helpful legend Food : 5/5
The flavours are unknown to me but I have tried different ones every time I came. The food is delicious and the service is very good and especially the fact that it is Halal. I recommend the garlic Parmesan boneless and large chips! Also I love the fact that they have bottomless drinks and a large range of flavours for them as well. Definitely recommend!
Sigma ranch and worker called tusher
Uzairs customers service is extravagant
Uzair custom service was incredible
It was good enjoyable atmosphere Uzair rectified my order Food
Uzair delivered my food very quickly and i did not starve
Uzairs service was excellent
Uzairs service was excellent as always
I was served by Tusher today he was so friendly and welcoming. I will definitely come back for his customer service! :)
Lovely food and great service by Tusher
Never really liked their wings much but the place looks fab!
The music is so deafening, why is it so loud? I even asked a few employees there and they gave similar responses in which they replied with theres nothing they can do.
Sumon gave very good customer service, he was very nice and made sure we enjoyed our stay.
One of the most busiest in Westfield and not to mention their wings are incredible. Suman one of their staff was really helpful despite how busy the restaurant was.
Sumon was very nice and friendly
sumon was very helpful
sumon onset good service and catering fabulous
Sumon did a great job amazing work I m so happy with my order very good service
Sumom was a nice worker and providing me a good service
Cynthia
Kirti Bhattarai was so kind and helpful. We will come back
Kirti Bhattarai was the best and she helped us very much
Kirti Bhattarai was served us.
Kirti Bhattarai was so helpful and amazing we will come back
Kirti Bhattarai was seeved us she has beautiful smile
Sinthia was lovely today
Sinthia had amazing customer service and was really nice
Shumon was very helpful and friendly in assisting us!
Great food and great service from Kirti.
Kirti looked after us well
Best service by Kirti Bhattarai she was amazing
Sumon was the best employee in the startford. He served us and help us
Sumon was great! Thanks
Sumon was really good and his service was excellent!!
Kirti Bhattarai was so amazing and she helped us very much
kirti Bhattarai was so amazing
kirti
Kirti was served us
Rithi was amazing during our visit to Stratford Wingstop! She was super kind, attentive, and made sure we had everything we needed. Her friendly service really stood out and made our experience great. Thanks, Rithi!
I ordered fries n chicken tenders both were awesome...N the customer service was amazing and staffs behaviour is very nice and friendly especially Mr Reza. Would definitely recommend and come back again!
Reza was Amazing all of his service was top tier a great addition to our service
Good food
Reza served us he was amazing and the food is 10/10
Razor was very helpful and kind he gave excellent customer service
Sumon was really helpful and offered great customer service!
Kirti Bhattarai was so amazing she helped us
Great experience and great service from Kirti. Thanks!
Kirti Bhattarai was so kind
Kirti was amazing and helpful. Thankyou! :)
great service by Kirti Bhattarai.
Great service by Kirti Bhattarai
Great service by kirti Bhattarai
Reza, thankyou for your service! The foods were really good. Will visit again. Thankyou!
Great experience there. The buffalo wings are great, but the fries are cold. So i asked the member of staff named as kirti to changed it. She changed it. Cheers to her.
Our order was a bit wrong but it was okay, as tahmina helped us efficiently and quick. She had great customer service and helped us with everything. Overall food was good:)
Decent chicken full of flavour The server guy was friendly and helpful Basic fries nothing special, Nice coke machine. But the worst bit The shit music banging out at full blast
Sumon Was a really good employee Took care of us really well and made sure we have everything we needed. We need more people like Sumon in the retail industry. Food : 5/5 |
the customer service was amazing and speady tusher helped me with the gloves and so on
the costumer service was perfect thank you a lot to Tusher
Our waiter was pusher, best waiter ever, very good vibe, made our experience a 10
Amazing waiter , very humble with good service, food 10/10 , incredible vibe made our experience unforgettable
My experience was very good the waiters were so nice and helpful
Service was brilliant-Tusher
The service by Tusher was amazing, we got complementary drinks after we had finished our food!!
My order came wrong but not to worry as a worker came very quickly and sorted it instantly. i came here with my wife and it was very good. The workers name was bobby thanks a lot to him .
Cynthia
Nourin is very polite and nice she served very well and responded to us very well. thank you for the good customer service nourin
It was a great experience over there. Customer service was appreciating indeed. One of there staff , Rezaul was so informative about food menu as well as customer friendly. Food is top notch as always. I would love to recommend my friends and family
Sumon has very good service!!
The food is amazing and the staff are so lovely. Kirti Bhattarai Was one of the staff she helped us and greeted us , made sure that we all sorted out!
Gabriel the employ is the best should get a raise honestly so nice
Kiti Bhattarai was so amazing and helpful
Amazing staff
Sumon was very kind and provided good service food was delicious
Sumon sasa very cute and sexy sasa excellent service
Sumon very good service
Tusher was such a nice guye Very polite and helping Food
Tiniest boneless wings ever. They were the size of a 2p wing
Sumon gave me great service.
Sumon Munshi Good service Food
Sumon is great waiter
sumon was really good with customer service
The wings were excellent, I had four original flavour and four Louisiana rub flavour. Friendly and welcoming service.
Very busy shop like always The wait time is quite long But the food is banging Never disappointed us My favorite is the parmesan chicken and bbq chicken options The hotter flavors give a nice spicy kick Definitely coming back again
Amazing service
Sumon he was nice to me
lovely food recommend so much from sumom
The food is too leng. Sumon
Kirti Bhattarai was so helpful. She served us.
Kirti Bhattarai was so nice and kind.
kirti bhattarai was so kind
kirti bhattarai was served us. she was the best.
Kirti Bhattarai was the best.
Kirti Bhattarai was served us.
Raza gave great service, great food , really nice atmosphere!!!
Reza was really helpful and when I complained my chips were cold he was super quick to change them and had a really polite demeanour. Thank you Reza
very nice service by sumon
The food is very excellent, the service is excellent, but I have a note about the music being very loud, thank you
Sumon served me and he s was very kind and brang us tissue whenever we needed. 10/10
Reza served and took well care of us throughout even though the store was very busy.
Sumon delivers great service and is very helpful:)
Summon is amazing! Great service
very polite by sumon
Long queues for poor quality food, waste of time and money
Customer service was decent, but the food was 100% not worth the wait in the queue
Amazing food. Sumon arranged our seating and cleaned the table very fast for us. Really appreciate the service that was provided by him.
Sumon good service
Great service and amazing food. I feel the lights can be overwhelming though. Apart from that a must must visit place. Also many thanks to Mr Ruheil he gave us exceptional service.
The food is amazing and the lemon pepper is the best one
Dine elsewhere. Music is still WAY too loud - bad for your ears and that of younger people if you have children! Also was told its takeaway only despite the restaurant is full of seating at off peak hours (9.45-10pm). They close at 11pm. I believe the staff there are just lazy to clean up and leave the place at 11 pm sharp. The wait for the food was noticeably long too. Inefficient staff. And they don t put napkins in the bag. How thoughtful. Not!
Sumon is a lovely employee great service!
Sumon Very goood service
Kirti bhattarai is a lovely member of your team!
Had a quick lunch at wing stop Westfield Stratford today. The service was amazing thanks to Rahul Malik
Ruhel Malik gave us a good service
Ruhel malik :His customer service was amazing made me and my friend feel welcomed without any hesitation along with serving the food made sure we had a good time
ruhel malik was such a big help and everything was amazing. Thank you so much.
Kirti Bhattarai has beautiful smile she made our day thanks to Kirti we will come again
Kirti was the best.
Kirti Bhattarai was the best.
Kirti Bhattarai was amazing and super helpful, she looked after us the whole time we were here.
Simon did great service he s very nice
Sumon gave us the best service was constantly helping us and assisting us where needed !
Sumon was great and catered to our ever need
Sumon was brilliant, his service was just exceptional. Definitely will be coming back just for him.
Service was 10/10, visited several times however today was my highlight because sumon was very helpful and made my experience 10 times better. He was very welcoming and friendly, his customer service was truly amazing.
Food and Service was Amazing
sumon - good service, very polite and friendly
Kirti Bhattarai was the best. She has beautiful smile. She helped us so much
kirti nice service love her
Kirti Bhattarai was served us. She is so kind and helpful.
Kirti Bhattarai and Bobby, they are very kind and helpful
Sumon had excellent service, happy to eat here.
Sumol provided a lovely experience as he was very friendly.
Kirti Bhattarai was serving us. She is so helpful and kind she made our day
Kirti Bhattarai was the best. She was served us with beautiful smile.
sumon was very lovely and helpful
sumon was really nice to us delivering the food asap and helped us. ;)