1A , Romford Rd Stratford, Greater, London E15 4LJ, United Kingdom
Craving that fresh, flame-grilled PERi-PERi? You're in luck. Nando's Stratford have got you. Find us near Stratford Shopping Centre, we're open for Eat-in, Collect and Delivery. So whatever your plans, come in, say hey and hear those six familiar words... "Have you been to Nando's before?" We'll do the rest.
We cane for a staff party meeting. We were quite a large group (there were ten of us) and the staff were so efficient with our food and helpful. Our server Avi specifically was super duper amazing and helped us to take a group photo. Food was amazing like always.
I really enjoy it my visit to Nando’s Stratford. My meal looks very good cook and nice portion.
Bad Experience - Poor Communication and Service I had a very frustrating experience at this restaurant. I asked for a glass of water, and they brought me an empty glass without any explanation. When I asked about it, they casually mentioned that I was expected to fill the glass myself. I wouldn’t have minded getting the water myself, but they should have informed me upfront instead of just dropping off an empty glass. When I expressed my disappointment, the staff kept defending themselves, insisting that this is "their service" and accusing me of being rude for questioning it. All I wanted was for them to acknowledge the miscommunication and admit that they should have clarified their policy instead of assuming customers would automatically know. Even the manager who got involved seemed more interested in backing the staff than addressing my concerns. No one apologized or admitted any mistake, and they kept asking irrelevant questions like whether this was my first time visiting. That doesn’t matter — what matters is clear communication and customer respect. Overall, the attitude, lack of accountability, and dismissive service made this a very unpleasant experience. I do not recommend this place unless you’re prepared to deal with unhelpful and defensive staff.
Great location, nice and clean. Really nice staff for a chain, specially the host and the security, both super nice. Good food as you'd expect from a nandos!
Simple and good food. The restaurant is spacious and it was easy to order though their ap/online. A little confusing that some things on the menu is missing when you order online. We were all starving after a long trip so chicken and bottomless soft drinks sounded like heaven. I had the burger and boy was it DELICIOUS. The chips were a bit sad. Went back for dinner the day after 🌽
I made an error, ordering food on the Nandos app and a member of staff kindly sorted it out quickly. Nice service, lovely food, definitely coming back. P.S, We had already nibbled some of the food, before I took the pictures lol 😆
Came here for a tasty meal. The Nandos is located opposite the church in Stratford. The staff were kind and friendly and showed us to our table straight away. Clearly, it is a very busy restaurant, but the food came out quickly. The chicken was well cooked. However, the chips tasted slightly sale as if they had been left out to dry out. Would recommend to anyone wanting nandos/ grilled chicken in the area.
Ordered the garlic churrasco burger, it would have tasted better if there was pickled red onions in it but it was missing. The mac and cheese was filling but it was average and the rice was okay. The only good thing was the choc-a-lot cake it fresh, moist and rich.
Very nice place ,shame it costs £6.00 to park if you are coming by car parking in Morrisons
Its a good Nandos. Theyre doing the chain proud here.
This place is incredibly busy, to the point where its almost impossible to even fit at the table comfortably. Its clear they are only focused on making profits, with no attention to the customers experience. The outdated furniture, crowded space, and lack of proper maintenance make it feel like they don t care about providing a good environment. For a place in Westfield, this is unacceptable. I won t be coming back until they seriously improve things.
Ricardo was amazing. Food was very good - great experience
Avi he so to good and Kind to us we enjoyed our staff meeting a lot..
Had a great time here, staff were very friendly especially Avi he was very friendly and kind
Hospitality hight level Avi who was look after us was so amazing very helpful and polite
Never disappoints! Good food, decent service and the order always comes quickly :)
The food was Amazing and Humayra provided excellent service, she was really helpful.
Perfect food as per usual. Service is always great...why go anywhere else.. Kid-friendliness: The member of staff gave crayons and a colouring sheet to my kids so they were happy & occupied. Food : 5/5 |
Very arrogant stuff bottomless drinks were not available machine was out of order. No alternates were offered food was served moderately warm but not hot. Extremely disappointed if you are going for refreshing yourself dont bother going at Stratford Nandos
This is one of the best Nando s I ever visited! People are really welcoming, especially Namit! He gave such a heart warming welcome and service! Highly recommend this branch!
Went to the place on Sunday and had a great experience while we were there. Rania provided the most attentive service and her positive vibe made the whole experience amazing. Had a really great time.
Great service from everyone. Mila was exceptional with the service.
Me and my couins we both loved the food we were served by Manu lovely guy really appreciate him great worker
Me and my wife recently visited this place and we were served by namit. He was honestly outstanding and offered one of the best customer service we ever experienced. He made our day! Food and atmosphere was fantastic, definitely will be back!
Fahiz was absolute amazing, brilliant customer service.
Great customer service, very clean and great food! My favourite Nando s!
Service forgot to bring me a side and I had to remind them twice. So that other finally received my side when my entire meal was finished. Service also forgot to bring me water upon request they just brought me an empty Glass. Food was okay but nothing is really great. Serving sizes are way to small. Food
Very bad experience. We came for this very Nandos cause its halal to be surprised that i cant get my babys buggy in. LESS THAN 50% CAPACITY, There were no space to leave in at the entrance since 2 other buggies were there. We were instructed to wait in the cold outside until a space is free at the entrance. Rude attitude. Would not recommend this branch. Very bad experience. Kid-friendliness: Not friendly at all.
Service is poor, Did not have enough staffs to serve.
Very Impressed with Gonzalos service, was very busy and he made sure service was still a high standard. He helped anyone who asked. Very effective and kind. Thank You.
I had a fantastic experience at Nando s Stratford, thanks to Dominic! He went above and beyond to make sure everything was perfect. From helping with our order to making sure we had everything we needed, he was incredibly nice and attentive throughout our visit. His friendly and helpful approach made our meal so enjoyable. Thank you, Dominic, for making our visit memorable we ll definitely be back!
Rafael is always very friendly, he served us twice now and hes always in a happy mood. He offered to bring us all the sauces, cutlery etc. and nothing was too much trouble. Keep up the good work Rafael!
Yum yum, brilliant service
Excellent food and service
Good
We were initially sat directly under the north pole of air cons so needed to be moved. After that it was fine. Food was as expected. Can be a bit hit and miss with how fresh the corn is but this was great. They do a good Mac n cheese.
Rafeal was a great waiter with excellent service, he made our time here very pleasant and easy, promotion pending
Environment is amazing. Staff is very friendly and helpful. Food is fine but dessert was delicious
Amazing Nandos! Customer service was incredible especially by the waiter Rafael! He was super kind and caring! Had a lovely time! Thank you
Zaman is the best customer service person i have ever experienced in my life. he needs a promotion NOW!!!! he made sure that we had everything and constantly checked on us to make sure that everything was good.We were table 27. will eat here again.
The employee named Mila was really nice! When I first came in she made me feel very welcome even when I was confused about what to order
Very good good felt very comfortable Mila and amanshu was lovely, they made sure everything was fine lovely service will definitely come back
The loveliest staff ever, himashi and mila were so lovely and helped massively!
Like the out seating space .. Itll help if tables are cleared quickly Food
Zee. Amazing employee and the company is very lucky to have him! I went in for a quick dinner as I was in a rush to go to work. SUPER busy, with a queue outside. As I was alone, he was able to accommodate a table for me instantly. I expressed my urgency of leaving within 30 minutes as the expected wait time for my food to come out was 30/40 minutes. I kid you not, ordered and within 5 minutes my order was out as he told me would make a request for me. He made experience seamless in any restaurant. Wish you the best Zee!
The customer service was terrible. Had me waiting for 30 minutes for my takeaway order when they said it d take 10 mins. When I asked for an update on my order, Raina (I think her name was) was rude and condescending. Avoid at all costs.
Standard Nando, not too busy. Service was quick, staff pleasant.
Great service from Zee 5*
Went on a Sunday late afternoon. We didnt book, thought we might have trouble getting a table as it looked busy, but we got one straight away. Staff friendly and helpful.
I went there with some of my friends yesterday for lunch. We went there around 2:30 pm nobody welcomed us and after some time we went to a table and a lady came to us and said why we came to the table by nobody s supervision with bad attitude and rudeness and said us to go back to the door again. After we ordered food she served the food without any professional way, she just slammed foods on the table and hit one plate to others plate. The lady was very unprofessional and rude towards us. She wore a red T-shirt but I didn t catch her name. The experience was really bad for us. The food and environment was good but behaviour of that employee was unexpected.
I am delivery driver , the treatment of us couriers is shocking , there is a bell that is there but after 10 mins there is no response even though order was ready inside hot cupboard. Poor staff , no order within this Nandos, rude , aggressive and no quality at all or respect to delivery riders.
Zee made our entire dining experience ! His service was friendly, professional and efficient. Would come to this nando s again as him and his colleagues provided a high level of professional quality experience Food
Rafael is the best!!!!!
Zee s customer service was amazing
Had a very good time here. RO is so kind and accommodating
Eddie was great he provided such good service
Several of the chicken burgers were not available.
i ve come here many times and the service is always immaculate. the waiters take such good care of us, especially rafael and abdul. i ll be coming back again definitely
Love the place and staff especially Abdul and rafael absolutely great service by those
ordered takeaway of a beanie burger for a vegetarian... who took a bite and it was a chicken burger! absolutely appalling... was told they will contact me after investigation and THEY DIDNT. complained via email and still no reply. horrendus service and disgusting this has happened
This used to be a good nandos. However, the manager needs to work on her customer service skills, making the experience awful. Also, why is the top seating area always closed until its convenient for them this place needs a revamp from the manager to the restaurant. Parking: Morrisons was the closest
Always a good place to get relatively quick food. Unfortunately the increase in price for the basics on the menu did feel slightly difficult to justify as there werent really any improvements to it.
Zee gave us the best service!! thank you
Always great. Very accommodating staff
Such stupid staff. They ruined my expectations. Behavior was so bad.
Such a rude behavior from stuff. Dont recommend. 17.09.2024
Today me and my wife went in there for lunch. We go to this brunch most often but I would say this time the food was awful. We ordered boneless platter with lemon and herb seasonings. My wife can t eat spicy food so I made sure there were no spices on the chicken but when it came it was spicy. My wife didn t eat at all and I ate some very hardly. No taste on chicken, portioning was poor. It s not our first time there, we will be coming back again and hope will get some food that we can eat and enjoy. Thanks.
Good service & staff are friendly
I ve got to be honest. One of my best experiences in Nando s. Me and my partner were hosted by Zee. He made sure we got a table we wanted. Ordered online and the food arrived pretty quick even though it was busy. We were asked if everything was okay and it didn t feel like we were being pestered for the chicken stick to be handed back! Honestly, I hadn t been to this branch in a long while but I will now remember to visit more often. Big shoutout to Zee! He made things that bit smoother.
Rude stuffs,worst experience
Ricardo s a legend. He looks after customers to an exceptional level of service.
Delicious
The service here was really good and so was the food. The waitress Alice made sure we were all good and made sure everything was to our liking. definitely coming again!
Always happy to come here. staff are friendly and I enjoy my sweet potato fries!
Mortaza the best worker! Amazing service
Aslam had excellent customer service.
It was cold food served. Very bad food all food was severe cold. We complained and they just warm up little. Pathetic food. Don t go there for food.
The food was delicious. First time having liver in nandos. Its popular and tastes delicious. Not available in Canada. Sauce packets were also good for takeout. Parking: There were no parking spots available so we had to park in the back alley.
Great refurbishment
Best peri peri I ever had. Also has halal food which is a really big plus as it includes food for everyone. Regular customer there
As always a good Nandos!
Andres is the best. I complained him for my beanie burger which is generally too good from Nandos. Instead of telling anything he directly got me a new burger so quickly. Best hospitality:))
I have summarised my recent experience below. I hope management takes urgent action. Pros: food was very tasty Cons The female who sat us down sounded very loud, which came across as quite aggressive and hence rude We were seated in a corner table, there was 3 of us including a child, so we felt cramped The music was too loud The area is quite small to walk around in
Good Food and service
we had a really good experience. Dietary restrictions: Halal Food : 5/5 |
All good but you cannot use Nandos rewards card again if you want to order more food after your first order. Not sure why
Way better than Westfield. And the service was speedy even on a Sunday afternoon. Enjoyed being there with my family. An enjoyable lunch.
You are interrogated when you enter, if you are alone. You are not accepted when you just want to drink 1 beer. It was not possible to eat or drink anything.
Had a great time at Nando s! It was busy but the food was great. Exceptional service from Rania at the tills! She was very sweet and greeted me with a lovely smile.
Great customer service here today from Namit
We was served by Zee and he was absolutely amazing! Attentive, kind and just overall display of exceptional service! I have 4 Nandoes within 6 miles and i choose to go to the stratford one due to the consistency of the food and the hope that Zee is working that day!
Mains were good but they need to improve starters
Amazing customer service, we was served by a gentleman named Zee at Stratford Nando s he was very professional at his role and his customer service was honestly amazing especially on a busy Friday evening, he made sure everything was great made sure if we had any allergies. Me and my family really enjoyed our time at Nando s. Thank you Zee
Very good.
Great customer service from Zee
Very beautiful place
very great experience! a special mention to Malik for his service, he has been really polite and kind with us thank u :))
Disappointing Experience at Nando s, 1A Romford Road London My recent visit to Nando s left me utterly disappointed and frustrated. From the moment I placed my order, it was a series of mishaps and lack of communication that marred what should have been a pleasant dining experience. To begin with, the lady who took my order mistakenly recorded the wrong table number. This error became apparent later, after a prolonged wait for my food. Despite my inquiries to the staff, there was a complete lack of updates or acknowledgment of the mistake. Even after bringing the issue to their attention multiple times, including showing a banking transaction as proof of purchase, the staff seemed disorganized and unable to locate my order. It was only after persistent insistence that they finally managed to find it in the till. What struck me the most was the absence of any apology throughout the ordeal. Not a single word of regret was uttered for the inconvenience caused. Regrettably, I cannot recommend Nando s based on this experience. The combination of errors, lack of communication, and the absence of basic customer service leaves much to be desired. Its a place I have no intention of returning to.
Like most of Nandos, busy and noisy.Service was great, the team leader made sure we are satisfied at any time.Good for a quick bite.
The food was excellent however service was a little slow. Sauces werent readily available.
Zee delivered an amazing service. He greeted us with such kindness and was very friendly. I will definitely visit this branch again.
Ordered a full peri peri chicken with fries, restaurant was very clean & hygienic and tidy, staff lady on the till said we couldn t pay by card when I enquired, but told me she needs to speak to her manager, the manger said the same at first, that the PDQ machine was down but this could be down to WiFi issues, the card payment did go through after trying few times, the cashier lady taking payment was friendly good communications skills & helped me find my Nando s table point via my phone, then showing us me what table we were sitting on, so I pointed out the table then sat down, food was promptly sent, to our table one mild, and one hot, there was sauce on our table and on the counters loving Nando s sauces, food was hot & fresh, chicken was grilled with love & chips was nicely seasoned especially the peri peri chips, the restaurant was nicely decorated, and spacious which was perfect, toilet clean and hygienic & the restaurant had a very nice Dyson air blade dryer, dried my hand well, overall a good experience, there is also outside seating areas, for dinners very pleasant, pleased there was, vegan and Halal options available, would recommend eating in this Nando s.
The manager, helped us when the food wasn t processed properly , she helped us order it at the counter and provided excellent customer service and the food was also amazing 10/10
I visited this place with my friend for dinner on a weekday. The food was terrible, I ordered their og burger with chicken however the bun was rock hard and had to get it replaced. Even then it was just a bit warmer but still too dry. Also the new signature menu item was apparently unavailable as they had no garlic bread which was a bummer. The seating offered to us in the beginning was next to toilets or some entry way which was very cramped and the staff kept bumping in my seat as I was sitting at the table. I believe the table number was 1. Although after complaining the server changed our seat as the restaurant was pretty empty , But then why sit us at such stupid table in the first place.
Excellent service & food here! Best service I ever experienced in Nandos, big thanks to Zee! Would highly recommend & will be sure to return again Food
Nice Food, Zee was an amazing server!!!
If I could give this nandos 0 stars I would, Stratford nandos is the worste nandos Ive ever been to, terrible service and the servers there have very bad attitude problems, I live in Stratford and Id rather drive all the way to Walthamstow nandos instead of this one, the food took ages to come down aswel and when it came down it was cold and soggy, obviosly because it had been sitting there for ages, I will never ever come back to this nandos ever again, the staff need to really sort them selves out, if you dont want to take peoples orders and do your job then find another job or go and sign on the dole, never again!
The food was delicious and the service was amazing
Just what I was looking for,a jolly dinner out,reasonably priced,with plenty happy people around,especially Rafael,the cheerful gentleman that looked after our table.Gracias Rafael,you were the best!
Best grilled chicken! Good value! I enjoy to go there regularly!
Fantastic team at this place, really welcoming and attentive and speedy service. A great personal approach particularly from Zi and Malik makes this place stand out from the others
It was so serene the staff were lovely helpful food was delicious it was great temperature inside great seating space only thing is they dont serve the chicken gizzard and bread but will be visiting again Kid-friendliness: Our kids had a blast and so did other kids Wheelchair accessibility: Its on one level
Excellent customer service & friendly staff. A special shoutout to Namit he s really good at his job!!
Very disappointed, was informed by staff they have run out of chicken and only have chicken wings and boneless chicken thigh, no garlic bread. It staff did not look like they even cared.
Amazing food and brilliant service from Zee. Highly recommend!
I decided to give Nandos another try after a disappointing experience at their Wembley branch in the past. This time, I visited the Nandos in Stratford, and I must say it was a remarkable experience. Firstly, the staff at Nandos Stratford were exceptionally hospitable and welcoming. They greeted us warmly and provided excellent service throughout our visit. Their friendly attitude definitely added to the overall positive vibe of the restaurant. Secondly, the food at this Nandos branch was outstanding and exceeded my expectations. The dishes were prepared perfectly and were truly delicious. Each item was up to the mark in terms of flavor, quality, and presentation. It was evident that the kitchen staff took pride in their work. Overall, my visit to Nandos Stratford was nothing short of amazing. The combination of excellent service, delicious food, and a welcoming atmosphere made it a memorable dining experience. Im happy to say that Nandos has redeemed itself in my eyes, and I will certainly be returning. This branch deserves a solid 5-star rating! Vegetarian options: Peri Peri Chips Mac N Cheese Corn
Amazing, customer service. Provided by the lady in the red shirt . Excellent approach, language skills positive around customers. Well done for delivering and demonstrating passion for customers and getting it right every time! Making everyone around her feel comfortable.
Need to re-train staff for customer service.
The food was great but the service was even better. Our server s name was Zee and he was very friendly and helpful. Made sure that we were happy with our meal and even had friendly banter with our table which made our experience at this Nando s better than we expected. Will come again.
Nice Nandos and staff so quick. thanks
I recently had the pleasure of being served by a Rafael a worker at Nandos and I must say, the experience was exceptional. Rafael was incredibly polite and welcoming, making us feel right at home. They went above and beyond to ensure our needs were met throughout our visit. Not only did they deliver our food promptly, but they also took the time to ask if we needed anything else. Its rare to come across such attentive and caring service, and it truly made our dining experience memorable. I highly commend going to this Nandos for their outstanding hospitality.
Amazing service, very yummy food and drink best for entertaining purposes mostly busy or less busy products sold separately via restaurants or retail/website shops (also have some artworks) Highly Recommend
Amazing service by Zee! Took extra mile to ensure we had a pleasant experience there on multiple occasions
Had a lovely customer experience with Zee he was very attentive. He ensured me and my friend were seated immediately when possible and was super friendly! Defo will be coming back more.
Zee went above and beyond , not just for us but every customer ! Thank you!
My first visit, I must express my awe at the extraordinary customer service. Zee, our dedicated server, exhibited an exceptional blend of attentiveness, friendliness, and a genuinely welcoming demeanour that truly elevated the experience.
Extremely amazing place and good service
A massive thank you to ZEE. We arrived Friday evening and it was really busy however Zee s service made all the difference. His approach and attitude was perfect and he made us feel welcomed, comfortable and at ease. Zee was very professional and went above and beyond to ensure his service was perfect for everyone as there was a queue. Zee is definitely a very valuable employee as it s employees like Zee who drive the business towards success and growth. He should definitely be promoted as his skills and work ethic are above his current position. Thank you again Zee for everything you are simply amazing, you made our evening perfect and we will definitely be coming back because of your performance and perfect service.
Very bad service waited over 35 minutes for food to arrive and in last have to go to counter by myself to take my food
Service was slow possibly it was fairly busy.
I went there with family recently but I used to go occasionally many years ago. The way they make people wait outside these days makes for some bad optics and I am sure it makes patrons feel like they are not valued. The restaurant is always busy, and it is often hard to get a table. I am not sure why people spend ages waiting outside instead of going to another restaurant. It is not like the food is so unique that they MUST eat here. The Nando s had a refurbishment a month or so ago, and the old entrance is now a place where delivery drivers congregate, which looks pretty bad, as there is always a crowd of them out there, looking confused and bewildered, often shouting through the windows asking for orders. It is weird. The food at Nando s is not bad, and once you get a table, the experience is OK, but everything before that is quite aggravating. All the crowds outside put me off from ever baiting this place. Thankfully I did not have to wait outside as I came late and the people I was dining with (who were paying for the meal) had already arrived so I just joined them. However, looking at the people waiting for ages outside did not impress me, and I think they should have a system where if you don t have a reservation you shouldn t be allowed to queue outside. It just looks like people are desperately waiting for food rations or something. Sort it out Nando s.
Good for a quick meal...
Thank you to Daniel, who is so lovely and our favourite waiter, makes the experience of Nando s even better than it already is! Thank you Daniel, we will definitely be coming back because of you!!
It serves halal, fresh, typical Nandos tasty dishes. Services are very good, but you might need to wait outside to get a table Food
When to try the new Saka sauce. We had Zee take us to our table and said if we needed anything to speak with him. Zee has great customer service and is very attentive. I will definitely be coming back to dine again.
Daniel
Amazing service from Zee and Zaman, Zee is very friendly and attentive which made our meal much more enjoyable. The food was 10/10 and halal.
One off the cleanest Nandos weve been. We tried something different from the menu and unfortunately the chicken was a bit dry...guess just not what Im used to here. N still fine to eat.
Really nice set up
Great Nando s as usual but slightly disappointed that my order was not correct despite speaking to staff.
Great Nandos, good portion size.
Best place to have some good peri peri chicken 10/10, staff is co operative and really friendly. Ambience is superb.. overall had a really good vibe and enjoyed it there
***Halal Meat *** I recently had the pleasure of dining at Nandos in Stratford, and it was a fantastic experience. They sell halal meats.The restaurant has a vibrant and welcoming atmosphere, making it an enjoyable place to spend time with friends or family. The staff was exceptionally friendly and provided excellent service throughout our visit. The food was absolutely delicious; the PERi-PERi chicken was perfectly cooked with just the right amount of spice. The menu offered a great variety, catering to different preferences. Overall, Nandos in Stratford exceeded my expectations, and I look forward to returning for another delightful dining experience
Best experience I ve had, food was lovely and staff was very friendly! From the moment we stepped through the doors, we were greeted with warmth and hospitality. The ambiance was cozy yet elegant, perfect for a romantic dinner or a gathering with friends. The menu offered a delightful array of dishes, each expertly crafted with fresh, locally sourced ingredients. Our server was attentive and knowledgeable, guiding us through the menu with recommendations that surpassed our expectations. Every bite was a symphony of flavors, and each dish was presented with artistic flair. Whether you re a culinary enthusiast or simply looking for a memorable dining experience, this restaurant is a must-visit. I can t wait to return and explore more of their culinary delights.
Stepping into this restaurant felt like entering a culinary oasis in the heart of the city. The ambiance was sophisticated yet inviting, with tasteful decor and soft lighting that set the perfect mood for our evening. The menu was a culinary journey, offering a diverse selection of dishes inspired by flavors from around the world. Each dish was a masterpiece, beautifully plated and bursting with bold, vibrant flavors. From the first bite to the last, we were impressed by the attention to detail and the impeccable execution of every dish. The service was impeccable, with attentive staff who anticipated our every need without ever being intrusive. Whether you re celebrating a special occasion or simply looking for an extraordinary dining experience, this restaurant delivers excellence in every aspect. A true gem that deserves every bit of praise it receives.
When I went in I was greeted with respect which really gave me a comfortable feeling as soon I stepped in, they then proceeded to give me and my friend seats they gave us menus and gave the bests in the restaurant which really made me happy. We then ordered the food it came quick which was really good as we starving, the food was delicious the atmosphere was nice that s why I gave 5 stars would really recommend to everyone who goes Nando s and who doesn t
Good food, what you expect from a Nando s.
Really good customer service. Everyone was friendly especially Chago and Zee who made this experience even better.
Update 2024: Can order on the table now so yay! New burger is sooo tasty. Nice service now too, polite and plenty of staff when you need help. 2022: Service at till could be quicker, if the floor manager could put more than one person on tills. Otherwise a great meal
Excellent service by Zee.
Very fast service even though it was packed. The food was of course absolutely delicious. The pastel de nata are a must buy!
Visted this brach on valentine s day. Had good experience. A stuff named Zee served us, he was amazing.
Was greeted by Zee, a very lovely person, made the whole experience much more better, thank you :)
Super friendly and helpful, great smiles, was late in the day so usually expect tired workers but these guys were energetic and quick. Love it! Parking is jarring.
August 20 2022: The Food First: Only 7/10. I took my 10 year old daughter there and she ordered spicy hot chicken breast, spicy rice, corn on the cob and vanilla gelado to finish. It was a childrens size portion and she loved it. I had what I expected to be a reasonably sized chicken butterfly breast but was surprised when it was brought and the size of a small pigeon breast. Nandos are known for this stinginess in other reviews so give customers who part with £20 a reasonable portion-it only costs Nandos £1 at most for a good sized chicken breast. The salad and chips were of a reasonable size and quality with a bottomless soft drinks glass for me whilst my daughter only likes iced water. The Staff Now: 10/10. I placed my order with Shiann who was exceptionally welcoming, very warm and my daughter commented she was very nice and I agree with her. Very impressed indeed. Thank you Shiann for your really excellent service and warm attitude. Our table was tended by Sylvain and he too was exceptionally warm, friendly and very helpful indeed. He was a pleasure to have as our attendant and thank you again to himself. He very quickly brought my daughters waiting Vanilla Gelato and a doggy bag for her with a smile. It was clear he was very willing to do all he could to make our experience pleasant (even though Nandos was by this time closing.) Very pleasant staff and the doorman was very polite too. Best wishes to Shiann and Sylvain and if Nandos recognise staff for their quality of service and proficiency I hope both Shiann and Sylvain get that recognition and are put to the front of the line when promotions become available. We are both planning to go there again soon so do say hello if you remember us. UPDATE: Went in June 17 2023 for the same but owing to the cashier printing table 36, not 26, we were waiting for our food for 35 minutes. Spoke to manager, Eddie, and he ensured we not only got our freshly cooked food to the correct table but refunded half the cost and gave us ice cream too. He asked what drinks we would like and I asked for and got two beers too. Absolutely wonderful response and, yet again, the service was excellent. Thank you Eddie! UPDATE: Went in on 20 January 2024 and price rise from £20 to £29.90 in 18 months. They also have cut down on the food given aswell as the salad no longer being a salad. There is ONLY rocket salad leaves with ground nuts; no tomatoes or cucumber. This penny pinching (to save them literally pennies) has ensured Nandos is no longer on my list for eating out. Cheapskates are not tolerated by me so Nandos has gone from a 4 to a 1.
Nothing like good food and company with good friends.
Beautiful space, amazing food, wonderful and attractive service. The manager is really cute too Food : 5/5
Best service from lucyna, thank you for looking after us and making our visit special.
I had the pleasure of being served by Lucyna. Her kindness, attentiveness, and infectious smile truly elevates the dining experience. Every interaction with her leaves a lasting impression, in hopes to return for more delightful moments provided by her. She embodies the essence of outstanding customer service, turning each visit into a memorable and enjoyable occasion. Thank you Lucyna :)