Nando's Waterloo in London

We never feel tired of Nando s in the UK . Easy order, good range of spicy, friendly and nice staff. The one in Waterloo station is the best. It is clean, bright, and good space between tables. It could be very busy during lunch and dinner time. I love their chicken wings and boneless chicken thighs. Oh and broccoli!!

They treated us very well, especially a boy named Rajib, in short very very good

Very good experience at Nandos. Very attentive and friendly staff. Good quality food. Being foreigners, it is a very good option to come to eat in London. Great customer service from Radu. Brilliant!

The food was quite hot! But poky nice!!

Great food and lovely, welcoming staff

We were a large group and everything was perfect! Food came quickly and well made! Staff was friendly and very welcoming! We love it!

The restaurant is very accommodating, the staff was lovely and food delicious. We had a great time

Amazing team lovely atmosphere and so friendly and accommodating we were a big table and they really helped make sure everyone was happy with and comfortable - above and beyond service !

Great food, hot and delicious. Rajib brought us every condiment we could have wanted and was really attentive (but not over attentive) throughout our evening. Dietary restrictions: Im gluten free and they noted it in detail and prepared my food accordingly.

Rajib was an amazing waiter, took really good care of us and the food was as always the stable quality Nando s provides. I had the butterfly wings which were the right juiciness, some corn on the cob, to which we got some butter too and chips (fresh ) Overall a really nice dinner, thanks:) Dietary restrictions: If you gluten free, you can still have a nice dinner here

Great customer service from our server Tulsi !!

Tulsa was amazing.

Excellent food and service as always by all the staff, especially Tulsi who made sure were always catered to.

enjoy a nice meal and drink good music in the background is unlimited

The food was good. The staff were friendly and the food was prepared quickly. The restaurant was well located.

Everything was really delicious and every staff member was extremely polite. They had a very handsome and polite staff member named Rajib.

Great place to get a meal.The food was great as always.Special mention to Ifti who was so friendly and attentive and goes above and beyond to ensure you enjoy your day can t speak highly enough for him.

We got served by Ifti, he was really lovely and attentive. The food is great, fresh and the process is easy. Good Nando s vibes!

Great food and great service by Tulsi. We will be back

I d rather be on a diet

We are happy for excellent customer service from Ashiq. The welcome and hospitality were truly excellent. In terms of food quality, it was one of the best Nando s I ve ever been to. Food : 5/5

Everything was nice and satisfying. But I must add that ordering is not very easy. I took off a star from there.

I spent 4 days in London and, among the restaurants I visited, including some very popular ones, Nandos was the one I liked the most. Probably, when Im touristing and have questions about where to eat, Nandos will be my first choice.

Very nice place to take the meal

Good food and fair prices.

I loved everything. Service and the help from Abdul was amazing. our first time in Nandos. Well be back for sure

Rajib very Nice guy

Great service from employee Rajib and very good food! I recommend!!

First time trying this place turned out incredibly excellent nothing to complain

Best Nandos in London, Sai and the team rock the service and the vibe. Great for a long late lunch and a round of bottomless peach iced tea.

Big group of us they accommodated us very quickly, food was quick and service was excellent!!

Probably one of the best Nando s I ve been too. Food was fresh, good customer service and very clean:)

Very good staff, clean restaurant, good food. Lots of varieties in everything from food to sauces to drinks, and good vibes

Like the other Nando s it meets my expectations. The staff are welcoming and helpful. The food is nice and delivery is fast.

Greeted at the entrance with a warm welcome from the staff. The staff were very positive and upbeat, they were on hand at all opportunities to provide a great service. One of the best Nandos I have visited to date. Highly recommend

Food was amazing, they have a free refill policy on beverages and service was awesome. They served one plate a few minutes late and offered us free dessert to compensate for it. It is rare to see nowadays restaurants caring so much about their image and their customer experience.

Rajib

Really well run branch - well staffed and super clean. The staff are always very attentive. A pleasure coming back.

Fab food, really nice Nandos. Great service by our lovely waitress Tulsi. Thank you!

Excellent food and great service

Fantastic experience at Nandos Waterloo. Despite being incredibly busy, everyone was very friendly. Food was great and table was clean. Special shout put to Isti who was extra helpful. What more could you ask for.

Really good and very fast service thank you to amazing server Ifti

Ifti was was great service. Ericka also helped a lot with speedy service!

Radu is your man. One of the best managers I have come across in the hospitality industry who will genuinely make the effort to make your experience not good but great. Will coming back to try the New Chickle Burger on the menu. Also the new bun is much softer and chewable. And everything else is Nandos.

Food fantastic as always at nandos once correctfood brought out , service was appalling, Saturday lunch time so expected it to be busy not a problem 15/20 min wait and were then seated, ordered through app as always, 10 mins later Wifes food comes out without the extra pot of sauce no worries it will come with mine probably then find wifes burger is wrong as she always has certain things removed and never been a problem before , 10/15 mins later after trying to get staff attention, 1 of them finally stops and say food will be brought out when ready, absolutely disgusting nandos if wifes burger had been right she would of been finished by the time my food came out, find someone else who then took wifes plate to get the burger done correctly and returned with my food, so eating 1 at a time here, then correct food was out for my wife was brought out so finally could have a meal together, then staff proceeded to ask every couple of minutes if everything and food was OK, so one extreme to the next, regulary visit nandos but wont be coming back to this one again, if this had been a first experience it would of put me off ever going again

The whole team honestly care about their customers so so much and it shows!!! This branch of nandos and the whole team really deserves a praise or some sort of reward because they go above and beyond for us as customers and Ive been to ALOT of nandos!! I will only be coming here now instead of my local its worth the travel haha !!! 20/10 best nandos EVERRRRR!!!

Good Rajib and thank you

Great food and extremely helpful waiters, especially Ifti - it makes the ambience even more comfortable. Thanks for the lovely service!

Very decent staff, cozy surroundings, delicious food, close to the city center and in the heart of everything. Definitely recommended. Kid-friendliness: The kids had coloring paper and cranes.

The chicken wings are all mushy, average

Shivam is the GOAT. Great time

Shivam is the creme de la creme

Bloody good!

Rocky was the best !

Nandu was very welcoming and had great customer service skills. Other staff were frequently checking on us to ensure everything was good with our meals. Found a table quickly to accommodate us. Best Nando s I ve been to

Had a great night at Nandos. Shout out to Shaz, super nice waiter! Deffo coming again!

This nandos was so big and spacious! Shaz particularly was very welcoming and the food was great.

Great experience, Shaz was very welcoming and super helpful.

Had a great time, food was great. Service was excellent Shaz was amazing.

I loved my time at nandos, the food was amazing and the service was excellent Shaz my waiter made my time in nandos magical would definitely come again

Super nice food, place and ppl. Theyve treated us all around 10 ppl for being late on the food and it was super busy during weekend and dinnertime so we were expecting them late. And they made sure were still happy

It was amazing experiencie! Everything tasty and neat!

4.9 stars out of 5? We went to this restaurant because it was well rated but it was a big disappointment. All ordering is done online via a QR code, the dishes are without originality... with a rating like this we expected better and not just a restaurant chain.

Shaz very good service, bit of a cheeky fella but a nice guy.

Really good food for a really good price. Loved the vibes and the friendly staff.

Tulsi is an amazing worker who made sure i was comfortable and enjoyed my meal. she s very bubbly too. made my visit a good one

Great food and staff! Tulsi and everyone there made sure we were taken care of.

shaz was absolutely amazing, he s that guy best server i ve had would go again

I had the pleasure of being served by Shaz at Nandos, and I couldnt be more impressed with his exceptional service! He was attentive, friendly, and made sure everything about my visit was perfect. Shaz went out of his way to ensure my meal was exactly as I wanted and created a warm and welcoming atmosphere throughout. It s rare to come across someone who genuinely cares about their customers like Shaz does. Thank you, Shaz, for making my dining experience so enjoyable you truly went above and beyond. Nandos is lucky to have you on their team!

Brother, Shaz literally turned out to be the GOAT! Meaning, the guys vibe was such that what can I say - gave full on great service. Food on time, with a smile and absolutely pro vibes. When we spoke, it actually made our mood more fun. Such waiters should be found everywhere, the guy is literally a hero. Shaz bhai, you are top ji!

Shaz good bro

Very good service especially Shaz who entertained us

The food at this Nando s was exceptional and the service especially from Shaz made the experience entertaining.

Short waiting times, and exceptional service from Shaz! The food was lovely, and even on a busy Friday night - the staff made us felt special. Will definitely visit again very soon :)

I had an exceptional experience in this branch- definitely the best one I ve been to yet! Staff were very friendly; especially one of members Shaz, who brought entertainment to our visit, and made our meal a true delight

Penny was a great waitress, very attentive and nice when taking our order. The food was the best of the Nando s I ve been to, chicken wasn t dry and sides were great.

Great spot. Very attentive staff especially considering my daughter has allergies. Tulsi was a credit to the restaurant

I was served by the most lovely Usmaan today. What a great asset to your company, he was prompt and knew exactly how to make his customers feel welcome. This Nandos is the best by far, the atmosphere and staff are amazing. The food was great! Thank you Usmaan for making our experience at Nandos wonderful. A BIG thank you to Shivam, Anandu, and all the staff at Nandos. You guys are amazing, you always go out of your way to make customers feel welcome. Thank you.. Again such a lovely experience.. and the food was great

Yesterday, we went to the restaurant and sat at table number 27. We ordered three burgers with chips and peri-peri chips. However, there was a mix-up with our order. I got regular chips instead of chilled ones, while my friend got the chilled chips. Ifti came over, apologized, and kindly gave us extra peri-peri chips and ice cream as a gesture of goodwill. Thank you for the excellent service! We ll definitely come back again.

Imani was amazing thank you for your amazing service Nando s am from Huston Texas and I can t wait to be back to Nando s and have amazing service from usmaan

Very good restaurant that I discovered with my boyfriend during our stay in London! The products are very good and the atmosphere and the restaurant itself are great. The staff service is also very good, a thought for the Ifti server! We will come back

The best Nando s in London (and I ve tried many)

Sai..tulsi..prem..harsha...they all are very nice.....service is verry good ...food is also testy...this was my first time in nandos but it was amaizing...thank you so much for good food and service...

Very good. Sai and Tulsi the best

Great service. Exploring central London with family and needed to charge our phones. We got all 3 phones charged and ate tasty food. Thanks to manager s help and the staff were great too.

We ve been out this evening for a Nando s, I have to say the service has been unreal, we were greeted friendly shown to our table & helped to order drinks. We were shown how to order online, food arrived really prompt. I accidentally knocked my beer over and the staff were prompt to help clear up, Simba came straight over to make sure all was okay, offered to replace my beer, offered us another table. At the end of our meal both Simba and IFTi were there to help. Into offered more water or anything else and cleared the table. Simba really showed his level of customer service when bringing us a sweet treat to finish meal, I ve had 5 star service today! Thank you

Service was awesome and food really tasty Thanks Ilfi and whole team for great job:)! Amazing experience, recommend to visit!

I was curious to see why this place had such good reviews, and now I know. The chicken was delicious, the ordering process smooth and efficient, but what stood out most was the unbelievably pleasant staff. We were served by Ifti, whose kindness was exceptional. Thank you!

shaz and usman were amazing hosts, made us feel very welcome and really appreciated the helpfulness. my first time in this establishment and ill defined be making a return for the great food if not for the great service! 10/10

this was my first time in this particular nando s and shaz and usman made this experience better than the rest. the customer service in here is great. looking forward to returning

Usmaan zahara saqip sharmeer and radu did a perfect job of catering to a lot of people. We truly enjoyed our experience here and they should be truely acknowledged

As always great food and amazing service. Abdul looked after us today his service was 10 out of 10. Food

Great food and costumer service. Ifti was very friendly and helpful

Lovely setting, central London, great food as usual and wonderful service!

Great Nando s! The service was great and the manager was very hospitable and friendly. All around good time!

The food was awesome!! It was my first time trying Nandos and Ifti was especially helpful

Relaxing, fun, upbeat atmosphere with quick, fast and efficient service. It was out first time here and our server, Ifti, explained everything perfectly. It was a good experience and amazing meal!

Iftai and Tim amazing service

Our server Ifta was amazing !

My server Ifti made it a very great experience. Definitely will come back again 10/10

Very great food and service was excellent! Tulsi was very sweet and helpful!! Ask for her when you come in!!

Amazing food amazing service, Tulsi was just the best. THANKS. cheers.

Tulsi served me and she was very nice. She had provided extra support for me as I had a sling on. Very polite and helpful.

Great Nandos. Very slight problem with the order but it was sorted straight away. Tulsi was brilliant!

Big thank you to Sai for making us feel so welcome today. Great, friendly and professional service with my friend John

Oh, wow, the employees are amazing The amount of respect is normal

Staff were really helpful and accommodating when ordering for a large group

Very good service and nice foods. Very clean place and rajib (waiter) gave to us good service.

Yup the other reviews are correct. It is the best service I ve received in a nandos to the point of it feeling like a cult. It was still nice though, thanks !

Great service. Iftik was very hopeful. Kid-friendliness: Tam Food : 5/5 |

Great food

I had a great experience at this nando s location. It was my first day in London and the staff at the door was very welcoming. He assisted me on how to order and kept checking up on me during my time dining there. Price is good as well.

Having to wait awhile as the restaurant was busy. The manager Simba was very polite and pleasant to deal with and gave us drinks to make up for the inconvenience of the wait. Simba is an amazing manager and he deserves all the praises that anyone can receive. Simba is very customer service orientated and will do everything in his power to keep his customers happy.

The best nando s we ve ever been to. It was supposed to be a quick dinner before catching our train but it ending up being one of the best evenings we ve ever had! Charishma and Rocky were incredible. Charishma was so helpful and we chatted to her for ages. Rocky was so kind and attentive. Brilliant service - would go back in a heartbeat.

The food was a 10/10 as well as the atmosphere, big up to shaz and the girl with a hijab, they were really helpful and attentive.

Its comfortable. You can bring your own sauce and have unlimited drinks!! Haha. It was nice that the RaJib staff was very kind and took care of me ^,^ nice guy

Fabulous service rendered by Radu . He s just superb , just love his attitude. And applause for the entire team

Hands down the best Nandos in the world. Food quality Super modern (electric peri sauce taps) Super clean Super friendly Top customer service I am a passionate Nandos fan and Ive eaten Nandos in Asia, North America and all around the UK. This is the best restaurant. Well done to the management, great customer service from your entire team. All happy smiling and eager to help. Authentic interactions and happy people. Well done Tulsi I love it here. Bravo.

If

It is my second time here all the staff are perfect and respectful I will definitely recommend here for people who want to have a nice and peaceful day. And Mr Ifti is very helpful and a good staff.

Shout out to ifti

Lovely Nandos Ifti was amazing - very helpful.

Ifti . His service was really nice and we appreciate it. Great

Very nice service

Would recommend. One of the best nando s I ve ever had. Adore the staff. My dear friend, although I am now questioning our friendship, stated: We have waited so long for the second coming of christ, but here it is in culinary form. Sheer gourmet: delightful refill drinks, glasses of which had absolutely no blemishes. The chicken tasted as if it had been moulded by the hands of the messiah. Come here for a spiritual, chickeny awakening. Make sure to get hot unlike my pathethic fridnd :3 Dietary restrictions: Vegetarian and vegan options

Rajib was so nice and kind every second! Will have another visit soon. Love the sauce! Food

Friendliest staff, nice atmosphere, great food, best nandos Ive been to Dietary restrictions: Great for gluten free, will get manager to take your order to make sure its all safe Food : 5/5 |

Rajib was very kind and helpful all the time!

The food was amazing and the service completely nice. Rajib was really kind and helpful

I think this is the best Nando s I ve been to in London and our server Clarence was so on point.

I had the best experience at this Nando s . All the staff was so friendly and attentive took our order and was so patient with us and Osei was so helpful.

Received the best ever service from the friendly Ashiq. The whole family loved his genuinely friendly disposition

Delicious food and hospitality. Special thanks to Ifti for the hospitality.

Restaurant was nice and clean, food good as usual. Our server Ifti was very helpful, apologising and making up for a very slow dessert order.

Amazing service, particularly by Shaz who was super friendly and attentive. Food was not the best Nando s I ve had

Great venue. Our server Shaz was excellent.

Took my mum here for the first time and it was delicious. Mum loved it! Shivam and Sai were accommodating and helpful. All with a smile on their face.

huge vibey venue, lots of places to sit, amazing & helpful staff!! service super quick too, shout out to the manager on lunch duty on the 9/10, erika for being super accommodating & kind. definitely my favourite nandos location :))

Shivam was a superstar,was very attentive and friendly. Kid-friendliness: No comment Food : 5/5 |

Shivam is the goat, and is very attentive

Ashiq was very helpful and made sure I always had everything that I needed. He was very kind and courteous. Definitely a wonderful individual! The food was delicious like always.

Cayden and Ose the best waiters in London. They explained us how to orden and were very helpful with us. The food also was pretty good, and cheap. I fully recommend this restaurant.

Cayden and Ose are the best waiters, they were very kind and professional, we will come back because of the treatment we have received. The food is delicious and it s cheap. I truly recommend it.

yum ! simba was an absolute delight ! amazing service, very thoughtful and kind. he really went above and beyond when interacting with us. cayden was also superb ! there was a mixup with our drinks and he sorted it all out and apologised for the issue! yay waterloo nandos !!

Huge place, service is kinda slow, food is alright - you know what you re gonna get with Nandos

I didn t realise this branch had opened. What can I say? Greeted by a lovely member of staff. Restaurant was clean, tidy and had a nice atmosphere. Tim who served us on the till was ever so polite. The food was served quickly and was very tasty. Joint top for taste with Gatwick airport. I asked to speak to the manager to congratulate him on his lovely staff. Ashiq was very attentive and when he found out that it was my wife s birthday, gave her a dessert on the house. We will definitely be going back. 100%

Vinuk was great

Ifti was great and truly made my dining experience lovely at Nandos Waterloo

The service is always amazing here so I cannot complain about that, however our food today took a while to arrive 35 -40mins and when it did everything on my plate was cold. Everything in the pitta seemed overcooked or maybe it was sat in the window for too and dried out. I also ordered only with peri tamer however I think some hot sauce ended up on some items as it was extremely spiced for me which I do not enjoy.

Lovely food,lovely waiter who checked if we needed anything else. Seated straight away. Food

Just went to Nandos and service was great, had to congratulate the team here!!!! Honestly felt welcome and looked after the entire time.! Thanks to Tulsi!! She is a master in customer service!!!

Perfect place and perfect foods

Ifti was outstanding. Attentive and friendly. Efficient in helping others and following a logical process

Ifti was very polite and gave us awesome experience :)

Crowdy and loud, rather fast food than venue with any atmosphere. Food is good. The staff was very nice and helpful!

Simba was really helpful I had an issue with my food and he was very helpful and sorted it out immediately. 5 stars for Simba. :)

Great place to get.

Really impressed. Staff were great, quick service, clean, loved it.

I always get take out here and they are always very friendly and speedy!!

Nice place and good food. Service by Iftikharul made it extra special.

Nice but the portions are a little small.

Super nice staff and delicious food. We enjoyed every second. And the kids loved it. Recommendations are high for good reason. Im happy, we found this place. Thanks guys,

sooo delicious, the bottomless soft swirl is so yummy

Awesome food awesome service, Nandu is awesome, thank youu

Best Nandos I ve been to - and I ve been to a lot. Usamaan and all the team were fantastic.

Usmaan has been a fantastic help, along with all his colleagues - who knew Nando s could get any better!!! :)

What a great service! Nandos is always good as they already are. Food

No wonder! This place truly deserves the google ratings as it is!!

First time at a Nandos. Super easy and quick to order de food, staff was really friendly, place was very clean. The food is not really to my taste but I bet it was delicious for someone who likes spicy food hahaha

Very pleased with the service. Thanks to Avani and Tulsi..

Food is good , well located close to London eye.

Great food and service. Thanks Tulsi

Tulsi was great

Chips a little overdone and sparse but other than that, great staff who were very accommodating of our family with 2 young children. Tulsi was lovely!

Lovely staff and great food. Thanks Tuisi

Great food & Tulsi was a great host.

The food was excellent. Kuldip was really great.

Convenient location at Waterloo station. Staff especially Koldeep was very helpful and incredibly polite.

Very nice place, delicious food and friendly service. Loved all of the sauces.

Shaz was great, welcoming from the beginning and throughout making sure we was okay at all times

Service was very quick and the lovely waiter Shaz was utterly accommodating. He was smiley, had a great disposition and also very professional. Great food

Shaz were amazing! Great service and very smiley!!! The staff here make this branch the best

Shaz were really great! Made our experience enjoyable :) great service one of my fav nandos branches because of the staff and food!

Lovely meal, attractive restaurant and staff was nice. Especially sai who was very friendly.

Nice place for lunch or dinner. Ashiq is a kind worker with great service.

Wonderful experience, shivam the supervisor was great and took care of operations efficiently! 5 stars!

A good place for lunch or dinner at a good price. Tulsi was lovely, very patient with us and explained everything very well. The food was good and we were served quickly.

Staff brilliant

Nandu, who was the employee that assisted me, seamlessly helped me with my order and quickly changed the sauce I chose for my order due to my allergies. I am very impressed with the behaviour of the staff at this Nando s branch and I will not hesitate to come back again. The Spicy bowl rice was an amazing addition to the menu. 10/10 experience

Excellent restaurant, friendly staff. The chicken was very fresh and clearly hadn t been sitting under a lamp or frozen.

Staff are lovely, really attentive and food was much better than other Nando s I have tried. Staff working tonight have done a great job! Will be back

Nice atmosphere, is spacious and have always received good service. Right next to brewdog too, so makes for a great combo to hit up on the same outing Dietary restrictions: Only Nandos to ever ask me about food allergies Wheelchair accessibility: Good accessibility across floor plan

Tulsi was great and looked after us

Had such a lovely experience our server Sol (I believe his name is) was absolutely amazing made our experience great.

Just came back from nandos we went for a birthday meal .we were sat in a cold area the food was ok except for the half chicken was so dry in which I told the staff his reply was ok but was the rest of the food ok.

Amazing service, you can really tell that Usmaan goes extra mile and make sure the customer is satisfied and happy before they leave.

Tulsi was a great host and did a great job. Thank you.

I had a fantastic experience at Nandos, thanks to Anna! She was incredibly attentive, friendly, and made sure our meal was perfect from start to finish. Her genuine care for her customers truly stood out, making our dining experience memorable. Anna went above and beyond to accommodate our requests and offered great menu suggestions. Kudos to Anna for her exceptional service we ll definitely be back!

Its was good food and good service

Look for the secret sauce called wild herb. Its great. Great recommendations from Iftimhaul for the sauces.

Great service, friendly staff, clean facilities. It s a great location from Usmaan and Tim.

Food was great as were the staff.checked if we had any allergies and checked on us throughout our meal

Visiting from Australia... Nandos Waterloo was our first restaurant out after checking into our hotel. The place is great. Firstly, the staff are impressive, making sure youre really welcomed as soon as you arrive and they come to check on you once youve gotten youre food, which didnt take too long at all. The food is excellent and the place has a good atmosphere. We went back for our last meal of the holiday, too, and the above was all the same. I have the highest of praise.

Excellent menu at a very good price, the service is excellent

Great stuff, amazing food - lemon & herb sauce

Good option to eat!!

I love this Nando s so much the staff are exceptional and the service runs very smoothly. The wait time for the food is always quick. This is probably one of my favourite Nando s. The staff, Ose and Premkumar really left a lasting impression on me with their efficient and friendly hospitality skills.

Great nandos, quick wait times, super friendly! Ose has been incredible, he has such great charisma and provided great customer service! Super pleased with my experience. I hope he s praised for his contribution in making nandos great. I would like to mention premkumar is too as he was very polite and provided great customer service.

Came in around 2 with my friend, Erika was so lovely hospital and warm <3

Outstanding service the staff were outstanding especially man he was very helpful in all manners making adjustments for my children and was extremely helpful. Best service I ve had in Nando s in a very long time. More staff like this is needed in these kind of establishments.(Usmaan)