McDonald's in Longueuil

2689 Ch. de Chambly, Longueuil, QC J4L 1M3, Canada

★★★☆☆
(3014 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
2689 Ch. de Chambly, Longueuil, QC J4L 1M3, Canada
Plus Code
GGFM+8C Longueuil, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.0
★★★☆☆
3014 reviews

Most Mentioned

big mac (31) employe (26) poutine (22) croquettes (20) managing director (16) blue hair (9) factory (6) anglosphere (5) eighth note (5) le soir (5)
5 stars
713
4 stars
586
3 stars
567
2 stars
303
1 stars
845
November 22, 2024

My child got a chicken wrap , the chicken was raw our fries were cold with 0 salt sauce was falling from the burgers and the bread got wet from too much sauce

October 29, 2024

Always get my order wrong. In English & French. Horrible waiting system for food. Atmosphere is more like a high school than a restaurant. Stopped dining in altogether & very rarely do drive thru…another nightmare.

August 12, 2024

100% fail at being fast. 1 car at drive through takes over 15 minutes. Shame on naming "fast food". Moreover shame to MCD brand.

August 5, 2024

This place is in serious shambles! The girl with the blue hair is very disrespectful and always gets the order wrong! Pis oui jai bien passé ma commande en francais! Its ridiculous, they made a mistake and when i mentioned it to her she slammed the window on me… Never going back there and i live 2 mins away.

★★★★★
June 10, 2024

I was in a pinch with my order made online within the app, the order was made from an other phone and we wernt able to access the order number therefore couldn’t process the payment, my family was in the hospital and I couldn’t pay, but the Manager Mary-Lyne came in and helped out with the order with a smile and an amazing attitude, truly helped me when I needed, she needs a raise!!!!

August 6, 2022

This McDonald’s is the most filthy one I’ve been in. Fruit flies everywhere, wet floor with no warning sign. Some employees were not wearing hairnets. The Coca Cola tasted weird. All the tables to eat were dirty. You can only imagine the state of the kitchen. Avoid at all cost !!!

★★
June 4, 2022

Was at this place today. Very busy today. Waited for my smoothies for long amount of time. Is their smoothie broken? My order came out not full (I told my kids they are discounted 20% off😁) the passionfruit flavor is actually good.

November 28, 2020

Never in my life I’ve seen such a mess in a restaurant! All the orders piling up and not being served. All the people waiting angry as hell and no teamwork whatsoever! Ordered an ice cream and the machine broke. Had to leave without my money nor my ice cream. Would give this place 0 stars if I could! 😡🤬😡🤬

Local Guide
December 14, 2024

The restaurant needs better management because the wait at the drive-thru is endless

December 14, 2024

Its the worst McDonalds, the one on Chemin Chambly in Longueuil, December 8, 2024 at 6:00 p.m. My child in his happy feast had disgusting kibble. It looked like it was kibble that hadnt been sold the day before!

★★★★★
Local Guide
December 14, 2024

Thank you very much especially to the eccentric Rebecca with colored hair, You really listen to your customers and I can tell you as a customer and Uber driver, Rebecca is truly the best employee of all the McDonalds on the south shore from Montreal. Smiling, energizing, dynamic but above all she was professional and attentive to her customers. I go more often in the evening so I can meet her and greet her at the same time as I want to eat the good grilled chicken poutine with Buffalo sauce and I always take extra poutine sauce and extra green onions!!

Local Guide
December 14, 2024

I place my order I see a deal you pay $25 for a gift card and you get a free Big Mac And its not able to do it to you at the same time because you pay for your order your card gives you your order and when you get to the window you receive your order you have to say that you buy a gift card.... and it waits for you 7 minutes with your food in the car because you are too ignorant to do everything at once... And when I explain to the cashier that I want everything at the same time, it doesnt make sense what she said, but the answer isnt the same... well, tabarnak

★★
December 7, 2024

This restaurant has been renovated..I thought it would be better.PHEW NO, I went there several times for long drive-thru service. May this evening and 2 weeks ago I came home to order and eat wow what a shitty service the employees talk among themselves but not all of them straight forward. the service is even slower plus they prepare the fries in advance (in the stove) but its barely warm sorry but I eat my fries hot...and when you ask for hot fries well it rolls your eyes and we wait so long that the burger is cold. the renovations definitely did not fix things...to be avoided

★★★★★
Local Guide
November 30, 2024

Good and fast!

Local Guide
November 30, 2024

Thats the problem. I write a note for Burger King, but Google confuses it with McDonalds which is nearby.

★★★★
Local Guide
November 30, 2024

Good food. Service, correct. Check your orders carefully, sometimes there are omissions.

★★★★★
November 21, 2024

Great service from the blue haired girl!

★★★★★
November 21, 2024

no queue since the girl with the hair is here. She wasnt there for a few days and I waited 10-15 minutes at the drive-thru. Now that shes here, she knows what I take every morning and probably knows the majority of what her clients take, which makes her a great employee!

★★★★★
November 21, 2024

Very friendly staff

Local Guide
November 21, 2024

Always look at your bag before leaving, something is always missing Extremely placed often in the parking lot to wait for his order

★★★★★
November 21, 2024

Very good service with the pretty girl with blue hair

★★★★
November 21, 2024

Me and my wife take a moment to highlight the excellent service of the blue-haired attendant, fast service when she is there, and is very easy to approach.and always in a good mood even at 5.00 am. Parking: if the mcdo parking lot is full, just park in the maxi parking lot.....great

Local Guide
November 21, 2024

Coffee always tast like second run Tast like colored water some times its good sometime it not good 85%% of the not good Food

★★★
Local Guide
November 21, 2024

My wrap wasnt even wrapped right..

★★★★★
Local Guide
November 21, 2024

Good service

November 21, 2024

I ordered something with extra bacon and there was no bacon except the egg had the shell

November 21, 2024

Every time I come here I dont get my order right

November 21, 2024

We ordered 2 wraps with 2 slices of bacon. We received them, but they didnt have the bacon and my friends wrap had traces of eggshell in it.

★★★★★
Local Guide
November 21, 2024

Alright.

Local Guide
November 21, 2024

If your choice goes if not morning. Wait a minute????

★★★★★
Local Guide
November 21, 2024

Very good fast service

October 21, 2024

It took 30 minutes to get our order. Terrible service.

★★★★★
Local Guide
October 21, 2024

Small problem with my order, spoke to the person in charge and she sorted everything out brilliantly! THANKS!! Plus children love games at height!

★★★★★
Local Guide
October 21, 2024

Always equal

★★★★★
Local Guide
October 21, 2024

Purely epic, he even sells Big Macs!

October 21, 2024

Worst mc do in Longueuil cant do the simplest job

★★★★★
Local Guide
October 21, 2024

Fast thank you

★★★★★
Local Guide
October 21, 2024

Very long wait at the drive-thru due to lack of staff.

September 21, 2024

Sincerely, this McDonalds is really hard, never the right order ever and in addition I ask for a sprite its perrier I ask for a double cheese rise like a big mac gives me a normal double cheese with ketchup etc ask for a junior with chicken no sauce no of salad in the end I just had the good fries.... the girl instead of offering me collectible glass crisps for 3 pieces each she listened to my order properly and the people who worked well learned to read every time I Im going there because its close to where I live, there are always errors, maybe more rigorous work for the staff or a change in management would be in order, its been like that for years

Local Guide
September 21, 2024

The lobby and the toilets are really unsanitary. In front of the French fries station full of waste on the ground. Some of the employees dont have headphones and listen to music through their headphones. Lots of errors in orders They talk among themselves instead of serving customers The shift manager laughs in our faces when we tell him that the toilets are really dirty. Trash on the floor, toilet full of poop and no toilet paper.

★★★★
September 21, 2024

We never wait, the service is fast

September 21, 2024

Day and night. After 10 p.m. forgot this restaurant. Employees are sleeping entering orders at the drive-thru.

September 21, 2024

Worst McDonalds ever. 09/02/2024 - 9:15 p.m. After making the mistake of going to the drive-thru order, I found myself with my bags of food in the car, I quickly opened them to check if I actually had everything (because God knows hes wrong) when I realize that my large fries for which I paid $6.08 look like this, my blondes same thing, I kindly ask the cashier (colored lady who wears a gray scarf in her hair I really hope you recognize yourself) to go back and add a little more because it didnt make sense, she took my bags, left for a few moments and then she came back and almost pitched them to me above, I collect my bags and open them to realize that she had done absolutely nothing with my fries, same quantity! At this point I was furious and not wanting to cause a scene I left, but what a pain it takes to be without a drawing? To top it off, my girlfriends burger (with cheese) had no cheese. *The lady showed a serious lack of manners and should be fired immediately. *supporting photo

★★★
September 21, 2024

Kid-friendliness: Le parc intérieur étais le fun Food

★★★★★
Local Guide
September 21, 2024

Its a very busy McDonalds

★★
September 21, 2024

My partner bought me a macpoulet trio with a 7up and I got water instead really not happy its not the first time they have made mistakes in my order

★★
Local Guide
September 21, 2024

There is always an item missing from our drive-thru orders in the evening.... and its still McDonalds, the burgers are always poorly assembled and everything is crooked. They erase their screens before using us to cheat on their timers....

September 21, 2024

Always errors on the order and use just fool around between them

September 21, 2024

My coffee was so good and fresh. Love it and the crew were so smiling Food

August 21, 2024

the worst big mac I have eaten in my life, a trio with 11.99 which does not deserve the price. my wife ordered a trio with hot chocolate finally she had coffee it has no taste of chocolate

August 21, 2024

Just one disgusting word

August 21, 2024

I recommend everyone not to go to this McDonalds, the waiting time is too long, I was forced to wait 1 hour for 2 iced coffees and not only is the person who manages this McDonalds rude to the people customers.

Local Guide
August 21, 2024

We just go there because we have a craving to fill with fast food and its the only one close. Remove my review 100 times, Ill put it back 101 times since its important to know the truth. That s the point of reviews! Positive or negative. Service 3 times out of 4 pathetic. Rude, incredibly slow, forget something in your order... please move to the side sir. If you are the first, they will pack 3-5 and you will all have your lunch at the same time. They dont understand the purpose of a fast food restaurant. When I worked at McDonalds at 16, we had a timer. If the customer was not served within 2 minutes, we went to the office. They stop the timer and you continue to wait without having been served for often 15 mins+! They have been doing renovations for over a week already. (edit: more than a month now!!) No information anywhere and my question is not asked to enlighten us either. 0 professionals.

★★★
Local Guide
August 21, 2024

The strawberry pies were cold... For a midnight pickup. It was fine...

August 21, 2024

No restaurant will give you a worse meal, service and order times than this McDonalds. Not going will only make your day better!

Local Guide
July 21, 2024

Service extremely slow

July 21, 2024

Today around 3 p.m. I went to the drive-thru, they made a mistake in my order, I mentioned the error that an item was missing then the cashier told me that the item did not appear on the received I told her that I mentioned it and that if it is not on my receipt to simply add it to me, she refused to add it and spoke to me with arrogance and sarcasm and told me that I have to go around again and redo an order, really bad service on his part (her name is fatima).

★★★★★
Local Guide
July 21, 2024

Parking: A bit narrow for parking Kid-friendliness: The indoor games are great

July 21, 2024

I asked for a coffee lid for my fountain drink (for many reasons I must have that instead of a straw) I was refused saying it was counting... (for having been an assistant manager the lid costs 0.03 $) I dont take the straw, I dont take the other lid (quite similar in cost) plus I took 4 slippers they served me in a bag C with zero napkins. (should have 4 )... but Im being whined about the cost of my lid and I cant have it...

July 21, 2024

Worst McDonalds! We ordered via Uber eats, we live 7 minutes from McDonalds, but it was raining and we didnt want to go out. From the moment the delivery man left with the order, it took 7 minutes. When the food arrives, we notice that the meats of the two bigmacs and the double cheese are all dry, that they didnt give us the right kind of poutine, that they gave us two turnovers instead of a muffin, that the kibbles are like rubber and they forgot our large fries. We decide to go there to exchange our food. The shift manager on site categorically refuses and blames it on the delivery (clearly meatballs and croquettes do not have time to dry out to this extent in 7 minutes) and tells us to contact Uber. I told him its not a question of money, were hungry and we just want to replace whats not fresh and take the missing fries. He tells me that if he does so he will be told off by the manager. Customer service -1000 stars.

★★★★★
Local Guide
July 21, 2024

Its a Mcdonald, but there is a lot of parking space cause they are in the space of a maxi, so thats a plus! Parking: Just a lot cause of the Maxi beside it

June 21, 2024

Ok food but had to wait so long

★★★★
June 21, 2024

rather mediocre if not passable. Parking: big.

★★
Local Guide
June 21, 2024

15 mins a coffee, that says it all

June 21, 2024

Disservice

★★★★
June 21, 2024

A little dirty, but the service was fast and good

★★★★
Local Guide
June 21, 2024

Music too loud

★★
June 21, 2024

Several times I come and there are errors in my orders and now I ask for extra chocolate in my ice cream sundae 95¢ for extra chocolate and theres almost none I dont even see the difference between extra and none extra, sincerely disappointed Im starting to think I could never come here

★★★★★
June 21, 2024

Great Kid-friendliness: Play park

★★★★
Local Guide
May 21, 2024

Fast service hot food

★★
Local Guide
May 21, 2024

They took away the drinks machines for safety but they dont even do refills. Other places do but this one doesnt

★★★★★
Local Guide
May 21, 2024

GOOD

May 21, 2024

RIP to efficient pre-pandemic fast food.

Local Guide
May 21, 2024

Super slow service. Seeing a team chatting with a customer (an employee who wasnt working) while several are waiting for their order...or seeing the employee walking at 0.001 km/h to prepare your order...fun!

Local Guide
May 21, 2024

Staff Behaviour was bad.. Floor wet.. Food

★★
Local Guide
May 21, 2024

McDonalds takes a nosedive. Poor service, lack of staff. Current employees have both feet in the same shoe. Damage.

★★
Local Guide
April 21, 2024

I really didnt like this year. Everything was cold, so think about it for next year.

April 21, 2024

I am very upset with the staff. A girl works here, This girl is very rude. She treated me with a lot of bad behavior and words because I spoke English. She didnt even accept my order because I spoke English. I just came here and I cant speak French. We should learn humanity before language. Thank you McDonalds. Please take care of this matter.

April 21, 2024

Really discouraging, these young people who work are not polite in addition to being disorganized and they try to blame the customer, no chance of me setting foot there again, its really disgusting

★★★
Local Guide
April 21, 2024

I really like the new look of the restaurant following the renovations.

Local Guide
April 21, 2024

Regularly missing items from orders, in addition the restaurant checks the orders and stamps verified even though the order is incomplete.. should review their system, and the employees.. or even the managers.. unfortunately I cannot put 0 star, you dont deserve stars..

★★★★★
Local Guide
April 21, 2024

Good place to renew Parking: Right next to the maxi

★★★★
Local Guide
April 21, 2024

Well

★★★
April 21, 2024

Very good but fatty....and expensive.

★★★★
Local Guide
April 21, 2024

Like other McDonalds, the drive-thru service is faster. Kid-friendliness: Yes Wheelchair accessibility: Yes

March 21, 2024

Items missing on every order

★★★★★
Local Guide
March 21, 2024

Fast service

Local Guide
March 21, 2024

There was like 20 people waiting for their order and some of the workers didn t look too busy.. we waited 20 minutes

Local Guide
March 21, 2024

The cleanest McDonalds Ive ever seen. Trash overflowing everywhere, dirty tables and yet no one. No Rush to justify. The rigor of McDonalds does not apply to this one. Clearly the trash cans havent been emptied all day.

★★★★★
Local Guide
March 21, 2024

This location is great. Everybody is super gentle and quick

★★★★★
Local Guide
March 21, 2024

This is the first time in a long time that I have had such a well-made presentation of the 2 sausage, egg and muffin sandwiches, everything was very well aligned. Weve gotten used to having to put everything back online and its refreshing to see a perfectionist work team. THANKS.

★★★★★
Local Guide
March 21, 2024

Very efficient service! Kid-friendliness: Long live the Happy Meals

★★★★★
Local Guide
March 21, 2024

Perfect thank you Parking: Alright

Local Guide
March 21, 2024

Honestly its so complicated to follow a simple command. Chai glaze vanilla. Last I heard, its white, not brown, and it doesnt taste like coffee. There are at least 8 pairs of eyes who see the order, 4 who prepared it and one who is supposed to ensure that in your hand you have a chilled chai. Personally, there is a way to talk to the manager. When someone calls you hang up. Take on or give up your job.

★★★★★
Local Guide
March 21, 2024

Simply excellent

March 21, 2024

WORST SERVICE EVER! Monday March 18 at approximately 10:30 p.m. The blue-haired girl with a toque at the drive-thru. I cant even tell you the sound of her voice because she...NEVER ADDRESSED A WORD TO ME! NO HELLO NONE THE AMOUNT IS... NO PAY HOW? NONE FOR A MOMENT NONE HERE IS YOUR ORDER NO THANKS, GOOD EVENING NOTHING I am stunned! I am a manager at Subway myself. I will never, EVER accept this customer service through my employees.

Local Guide
March 21, 2024

Bad service, its repetitive and disrespectful with Latinos.

★★★★★
Local Guide
February 21, 2024

Newly renovated in 2024.

February 21, 2024

It just doesnt make sense how incompetent they are!!! 4x in a row no habanero sauce in my order!!!! How bad you are, theres always a mistake!!!! I ask for a hamburger with ketchup I receive onion ketchupWho eats that in life??? Person!!! Youre just bad

February 21, 2024

I find the food really good, but the service really leaves something to be desired. Errors in orders are frequent and deplorable considering the price of trios now. I really suggest you improve because every time I come I miss things and I understand that you are in a hurry but really its annoying. Honestly, this McDonald s is not the best, I tell you. Bye

February 21, 2024

Never go to McDonald s on Chemin Chambly at the corner of Jacques Cartier. Our dinner consisted of 2 big macs, peeled and crushed, and 2 fries that tasted of fat. Finally it ended up in the garbage. And when I call the restaurant to complain, obviously no one answers. This place is disgusting, the service is inadequate and too slow so the order you eat it cold Parking: Almost never a place to park

★★★
February 21, 2024

A mcdo is an mcdo

February 21, 2024

My order was 107.60 he didnt want to accept my $100 bills he preferred to lose a sale

★★★★
Local Guide
February 21, 2024

Parking: Lots Kid-friendliness: Happy meals Wheelchair accessibility: Accessible

★★★★★
Local Guide
February 21, 2024

Super clean, newly renovated. Fast and friendly service, hot food and no old fries

February 21, 2024

I order on the app, I never receive it, I look 1h30 later to see if the restaurant is open and no, it is closed and no one has canceled my order. I will only get my money back in 5 to 7 days. Very incompetent

Local Guide
February 21, 2024

Good service but not all the things on the menu like other McDonalds like smoothie.salad.cafe mocha

February 21, 2024

Difficulty in generating you commede and rudeness its no ok you didnt have to miss the rest even if the customer is not happy with his cold coffee and no sucking

January 21, 2024

The renovation has made the McDonalds very difficult to eat in and have removed their fountain, glow down ncp

★★★★★
Local Guide
January 21, 2024

Was refused service here on Christmas Day by 11pm with my kid because I don t speak French am 38yrs and I cried like a baby. I get the whole French and Quebec but we are humans and on Christmas Day that was terrible. This 2 staff were so mean and they yelled at me. I was even able to place my 1st order in French but not fluently but they plainly told me no French no service. I guess this is the end of my kid eating McDonald ever, am too scared to go dere now

★★
Local Guide
January 21, 2024

The childrens game was closed, the meal worthy of McDonalds Kid-friendliness: Childs play closed...

★★★
Local Guide
January 21, 2024

Correct nothing more, its just a McDonalds....

January 21, 2024

The woman at the drive-thru with a very bad attitude, tells me to go inside to order, once inside tells me they are closed. If you dont like your job, change jobs and go somewhere other than customer service!

★★★
Local Guide
January 21, 2024

They take a long time in the morning even if there are no people

January 21, 2024

I ordered at the drive-thru around 6:30 a.m. on January 2nd. When I received my order, I noticed that the coffee size was not the one I ordered. It was clearly indicated on the label stuck to the glass that I had ordered the medium size and not the small size. After politely indicating to the employee that the format was not the right one, she took back the coffee, saying a big Tabarnaqu* while raising her voice and closing the window in anger. She made me a new coffee of the right size and gave it to me without saying anything. I think anger management training wouldnt go amiss.

January 21, 2024

Took 20min get my order... If course it was all cold, they to me they were low in staff.

Local Guide
January 21, 2024

Franchement bunch of kids doing whatever they want, don t take the customers seriously I ordered a trio and they gave me just the sandwich I had to wait in the line again and explain the problem to three different people for real is cero stars for this place

Local Guide
January 21, 2024

15 mins and nothing. Decided to leave

★★★
January 21, 2024

quarter pounder BBQ bacon bbq maple bacon missing! ? Goodwill commercial technique!?

★★★★★
January 21, 2024

I came by this morning at 7:30 a.m. and the young woman at the drive-thru at window number 1 was super courteous, very welcoming and very polite.

★★★★
January 21, 2024

I do not recommend this restaurant. The food served was cold and the Coca-Cola had an unpleasant taste, which I dont understand why they serve a drink of this quality. I advise you to look elsewhere.

★★★★
Local Guide
January 21, 2024

Passable

★★★
Local Guide
January 21, 2024

Kid-friendliness: Theres a kids park inside a closed area !!! Recommended dishes

★★★★★
January 21, 2024

Good service

Local Guide
January 21, 2024

The place is dirty, no bass professionalism. Loud music. Instructions not followed. If I could -5 I would put that. I received my order with wrong items! Instead of 2 double bigmacs we received a wrap! Incompetence at its finest! Last time ever!