A&W Canada in Longueuil

Wow what service I am very disappointed that it came out of the kitchen! Disappointing to see how employees are trained in this restaurant.

For breakfast in the morning we feel at home with real dishes, it warms the heart. Food is good

Very good A&w

The food tastes good but the drive-thru is hell way too long.

Really disappointing to have a hair in our hamburger and when we go to the front to change the sandwich we get an unpleasant response from the kitchen. To err is human and we understand that, but being courteous to customers would be essential.

The lady who is well coated at the checkout who serves us the wrong sandwich and who puts the wrong prices... and gets angry when we ask for the bill... probably puts the change directly in her pockets... message to the crazy manager, its outside, its urgent

I can never get onion rings that follow the regular recipe. When I ask for a regular slice, I often dont have any spices at all or else the spices are all on a few slices and the others taste nothing... When I ask for extra spices its the same thing... I dont Dont you dare ask for a regular, well-mixed puck when adding the spices... Because in my opinion thats the basis, right?!

Delicious, hot and melting. On the other hand, the smell of toilets in the morning reaching the dining room does not make you want it at all.

The slowest fast food Ive ever been to. I came back inside at 10:15 and was served at the counter at 10:30 even though there were only 2 people in front of me. The cashier walks from right to left instead of taking orders. There were no more than two orders on the screen at a time, so they literally prepared one order at a time. I finally left the restaurant with my order at 10:34. At least the food was good, but the wait was way too long.

Dinners are better than lunches.

I just went there with my children. Everything was delicious My daughter had a poutine and she was not disappointed, nice portion with her fruit smoothie. Plus they still have the frozen bucks like in my youth We love

Service too slow

Vegetarian options: Beyund meet Parking: Les conducteurs sont obligés de faire très attention Kid-friendliness: Oui

0 for all 6 people in the restaurant and after 10 minutes waiting in front of the counter still no one asks us for our order so we left to eat where there is service and smiling staff

6.99 + tax for a hot dog Are you going crazy

Thank you Lucas for your great customer service! It makes all the difference!

I ordered a papa beyond meat (normally two meatballs) and I paid full price for that, only to find that I was served a normal beyond meat with one meatball. The order taking appeared to be in order (the invoice being correct). My guess is that they were confused in the kitchen. Experience not to be repeated!

Its very good, the meat tastes very good and the vegetables too. Excellent burger and their fries are the best (in front of Mac Do). On the other hand, you have to be careful in this restaurant because one time in 3 they forget a product in the take-out orders, unfortunately I dont always remember to check the order. For example today I took 2 trios and they forgot one of the two fries. The time before they had forgotten the chicken strips etc...

Great customer service, very good and delicious food

It seems to me that its getting expensive for a fast food restaurant. Otherwise, wonderful.

Cheating for the waiting time quota, I have to push myself forward so that he cheats on their time, lack of respect and such a long service

Order via app not registered. Several teenagers on site, no orders. Good food, order correct, Root beer the best.

I order with doordash the amount is $52 with taxes and delivery...arrived here half of my order is missing and not only that but on the invoice they only listed one meal instead of 2

Self order

Fast, courteous and smiling service on Saturday March 2 around 6:45 p.m. Very clean restaurant. Excellent burgers, well presented. Congratulations to your employees, they are #1.

Steep price but freshly made foods

We didnt have good service

I was there on Friday January 5 with my family and we all got seriously drunk. I only ordered burgers but all 6 of us had bad food poisoning. From the youngest (6 years old) to the oldest (47) We cant do anything because of stomach aches, headaches and a lot of vomiting. I strongly advise against it!

Guys are not capable of filling an order without forgetting half the items...to be avoided

Beautiful place

A restaurant that I really liked is now boycotted. The only edible hamburger the teen is a laughing stock now. Lunches with 2 different girlfriends who came on different days...the eggs yark the toast wrong orders each time. When I go back to explain that its not my order Boy! Its quite a story... Finished A&W. Before the pandemic, every payday on Thursday I went for a threesome, ate pancakes every Sunday...

Asked for 2 egg beyond meat english muffin and gor 2 beyond meat burgers instead no egg, not what I asked for at all super expensive too very dispointed

Last month it was closed, dont know if it is opened again or not.

Lunchtime service is incredibly slow especially with some cashiers and good luck if there is an Uber order between customers

The girl at the cash is so kind

Always good service

The quality of food was average lower than other A&W.

Extremely slow service

I like lunch. Bread not cooked and my coffee was served after my meal. Usually it suits me. The hash brown is simply the best from the big fast food chains.

Almost threw my bag at me after 20 minutes of waiting. No hello or goodbye and I was given the wrong burger.

Staff under stress...the manager as friendly as a prison door...Change jobs Mrs.

OMG!!! I have never seen someone so unpleasant, inappropriate and stupid!! The slightly red-haired cashier was yelling like crazy. Took orders as if we were bothering her! Never again!

Service requires a little love

This is the second time Ive been there and the service is excellent especially from the young black man. He addresses you with great politeness and patience. It is much appreciated! Vegetarian options: Beyond Meat is delicious Parking: On-site parking

9$ for a burger thats not worth anywhere near it and they wont even give you sauce??? How greedy can you get

Extremely long drive-thru

Still so good!

The food is cold. Cold fries, very very cold onion rings and almost no breading on them (the rings are really not good), the coke and rootbeer are flat (no bubbles). The problem of liquors without bubbles has lasted for several years even though they say they have checked the machines. I guess not if all the other restaurants are able to have liquor with bubbles. It lacks seriousness. Very courteous car service. Good drive-thru service when its guys. The girls in charge are often very unpleasant. But cold food is too common and disgusting.

Super

Always very Fast Delicious and very Hot 1 Rare Franchise Chain Restaurant that we are always very satisfied!!!! Congratulations to the whole team!!!!

Its been twice in two weeks that I order from this place and the onion rings have no breading (or almost) or they are burnt and no spice even though I ask for extra spices...Besides, the fries are cold and do not appear well cooked.

Onion ring had a spicy powder when I never asked for it and it really didnt taste good I wanted a normal ring

Great food

Mobile ordering. 75% compliance with possible modifications requested. But good and moderately fast. Parking: Little space but fast turnover

Only 1 car at the 2nd window, but they make me wait a real 5 minutes in front of the microphone before taking my order... Bad time management instead of putting things on the grill as quickly as possible. Price almost at the level of classic restaurants and the waiting time is approaching it. No more point in going to so-called fast food...

The service was a little slow and the cashier was very pushy. The fries werent wow either, especially for the price. Nevertheless, the chicken habanero burger was good! Otherwise clean and welcoming room

Staff always smiling and courteous. Clean restaurant.

The Boss will have to look into his business to resolve certain organizational issues. I went with my children and unfortunately regretted it Service leaves something to be desired, errors in the order and Ill spare you other things

Quick and tasty

I had a double cheese burger because I didnt have time to go to McDonalds! Expensive and disgusting. The meat had a strange smell, it made me sick of the hamburgers

The person at the checkout always looks stupid, a healthy lady who never smiles, I hate being served with a stupid look, you work in the public sector, put a smile on your face!!

So expensive for not much between you and me go to the grocery store and make your own Burger at home

TRY ORDER WITH DISCOUNT COUPON AND PETSON UNDERSTANDS TO AUTO ORDER SOMETHING ELSE. THIS WEEK BURNT ONION WASHER.

My girlfriend is always satisfied

Excellent drive-thru service last night January 27, 2022 from the smiling and simply kind employee! Dont give up

Alright

This is the only place in that area that takes order correctly. And (more surprising) inside the order everything was accurate. A&w buns and meet are fresh.

I like their organic meat

Fast service and meal brought to your table. Restaurant was also very clean

good food good price

Well

Your washers are not good

Never disappointed!

Always get my order wrong. Please read the orders

Ive been to this A&W in Roland-Therrien twice now and the hamburger I ordered was disgusting twice. The bread was wet from the sauce and ketchup every time. Too much condiment is the same as not enough. Succeed in making a disgusting hamburger, for a hamburger place, you have to do it. I wont go back there again.

Much better than the last time I was there, they have many more cooks and the wait time is reasonable.

Very good fries with an equally tasty Beyond meat burger. Good service inside the restaurant. I ate outside in the sun on the A&W terrace, for a pleasant meal break.

Very bad service Waiting several minutes, very cold and very $$$$$

Good service!

It wasnt the first time I went to this A&W but the quality is no longer like before...I was told at the drive-thru to go and wait in the parking lot in front of the restaurant pck my rounds are cooked in the oil, what a surprise when I discovered my slices were not cooked enough!!!! Not strong! In addition I am a pregnant woman...very disappointed with the quality of the hamburger, it seems that the meat was too dry, not tasty enough...for the price please make an effort!

Poor service

They keep messing up orders

25 mins at fast food for 2 trio lunch. Come on. You do hard

Better than many other businesses in the industry.

With the coupons on the page you really want the bread

Cannot speak French. a young lady cashier helped me out.

A bit pricy and taste was not great. Service was super slow

Not once have I had an order without mistakes. I am changing my opinion because I spoke on the phone with management and again I noticed that complaints are certainly not taken into consideration and be careful because I was told... do you have your invoices.. .. Hello we wake up here! Who keeps their fast food restaurant bills. Honestly, this restaurant is crossed off my list.

I was also the one on Roland Therrien..... terrible.... the young men who served us were laughing and fighting with the floor mop!!!! our meal was cold and terrible.... I never criticize but it was horrible.... the young person who served us must have been 15 years old... no more... a bit normal that he wasnt serious. .. its the bosses who dare to hire children.... I dont blame the young person but rather the boss!!

Le service au volant est beaucoup trop lent. Si on prend le drive thru c est qu on s attend à un service rapide et d être servi en bout de ligne. Mais à chaque fois il demande de patienter sur le parking, c est pour ça que j ai enlevé 1 étoile, il manque certainement d une personne en cuisine. Sinon la présentation est toujours soigné et c est très bon!

Good service. Good welcome and fast service....courteous and yours were delicious and hot Vegetarian options: Move beyon meat Parking: The parking lot is large, and at the door of the business Kid-friendliness: Sell moving, chicken for children Wheelchair accessibility: There is a descent and no steps so accessibility for a person in a wheelchair to have access

Very nice and quick service. Very clean restaurant. Enjoyable staff. Amazing coupons!

Correct

Correct. Slow service but otherwise ok

Ive been there twice now and each time, theres no bacon in the teen burgers. Plus last time, large leaf of lettuce put like that without having been cut, almost twice the size of the burger Really, it smells like I dont care. I just wont go there anymore. Update: the service has improved.

The manager is as friendly as a prison door. Clearly communication and customer service are not among its priorities.

No bike rack seriously?!

Impeccable and fast service

Bun was burned on the breakfast sandwich... And 2 missing wraps in the order.. very disappointing for the price we pay.... overall quality about 2.5-3 not more, and it was 11:30 am or so ...

Super fresh. Onion rings were so fresh I couldnt eat them right away

Boe

Good meat

A little long but excellent service

Its very good, especially the breakfasts. The egg chef with bacon on sesame bread with extra lettuce, mayo and tomato is the best. And with the app we save which is even better

Mini wraps chicken ranch bacon. Wow 2,79$ each wow great!!!!

Always forgets to add the requested condiments

Great service and get my order fast

Good and fast service

Not a bad place

Dine in is open again but they arent serving root beer in ice cold cups. Why? If its because of a lack of staff to accommodate dishes then AWCanada should offer higher wages and get some more staff.

Slow and unorganized waited in line for 15min and still wasn t served.

Very good Burger, too bad a little long for orders.

I adore !

You already know whats up this location slaps everythings hot and fresh and the servers are nice. 10/10

Quick with the drive!

Good food for cheap, good location

Very good staff apart from no more hand sanitizer for customers and little disinfection of the tables

Service is very good, burger is good

Nice place, clean, courteous and nice veggie burger

Drive-thru service more important than the people inside. It takes a long time for anyone to come see us at the checkout. The onion rings are disgustingly salty and the breading doesnt hold. I wouldnt go back there.

Fast and efficient service at the drive-thru. Well done

Great.

Don t go there in the evening, the drive-thru service takes a long time

The place is good and clean, the app is the problem though. Sometimes, they dont receive your orders on their systems.

MoZzaBurGeR

I adore

Nothing special, No breakfast just drive-thru until late night its not a 24hour service.

To this day, I have never had an error in my orders and that is rather rare for a fast food restaurant!! Courteous service and reasonable wait times during drive-thru dining.

Everything I expect from a fast good. Fast, courteous and exact order especially since I know Im annoying to ask for my poutine brown sausage separately

Restaurant of the well-known A&W chain. Standard menu and prices. The quality of the vegetables that were in my burger was excellent. Crispy lettuce and tasty tomato. I was pleasantly surprised by the service and welcome.

Correct, a lot of people. Super fast service.

Got my order wrong but still tasted delicious

Very smiling and welcoming staff, I really liked the service. I was served by two very nice girls. (I ate inside).