Ben & Florentine in Longueuil

French toast was honestly something, like crunchy coconut super wow! Great homemade ham omelette. Great food, fantastic waitress. That being said... I would have very much spared myself the stupid area of the manager towards us. For that could never!! ***Note to the administration: You should not hire people who have no talent with the public!

Always Delicious!! This is my favorite place for lunch! Long live Ben & Florentine!!!!

The service is not the fastest, but it is efficient. The atmosphere is simple, too many people talking loudly to drown out other conversations, a typical restaurant atmosphere lol. The food is great.

Great place for lunch, never too long a wait. Very good food, portions not exaggerated. Somewhat inconsistent on what comes with certain dishes, but nothing that would make the experience unpleasant. The staff is super pleasant and offers great service. Vegetarian options: Several vegetarian options / Many vegetarian options Kid-friendliness: Staff and perfect place for children, very accommodating / Super kid-friendly staff and accommodations

Best lunch ever

You can taste good meals Enjoy the time with Ben & Florentine

I placed an order for it to be delivered to my house, and was very disappointed, the banana was black, the blueberries and strawberries were chewy, another dish arrived completely cold and was quite unpleasant, 1 only good dish out of 3. definitely recommended restaurant on site and not for delivery.

Quality food in a pleasant setting.

Its our neighborhood lunch restaurant. The menu is very varied with offers for big appetites (Eggs, Bacon, sausages, Ham, Pancakes, etc.) and more reasonable choices (Yogurt, toast, bagels). We always meet friends when we go there and the 4 corner games with the drawing placemat provided to the children cover the waiting time to receive the meal. A place to visit :) Parking: Large shopping center parking lot with sufficient spaces. Kid-friendliness: Interesting and affordable menu. Games and drawings provided to keep the children occupied.

Always good service number one.

Excellent lunch, thank you for the excellence of your service.

Nous attendions à la porte , tous les serveur , y compris les cuisines , nous ont fais de beaux eyes contact , mais après 3 min personne n est venu nous accueillir. Donc nous somme parti , et le restaurant n est pas en situation d achalandage, venant d une personne qui travail dans la restauration , vraiment moyen comme situation

They took my order wrongly 2 times. Very frustrating. Final order was overcooked.

Great food and great service by Chloé! We will definitely come back

Not edible...

Friendly service, good food and a comfortable atmosphere

Excellent service and very good food.

Extremely slow service, both in terms of cooking and table service. Disappointing from this restaurant chain.

Les déjeuners sont généralement bons mais aujourdhui on a eu droit a 30 minutes dattente sans même quon vienne nous voir ou quon nous propose que ce qui soit de leau ou a boire et cest pas mal tout le temps long quand on leur a dit quon partait due a lattente aucune réaction de leur part dommage... a lavenir nous irons a lautre sur du colisée

Excellent service. The food is excellent made with lots of love. The manager and staff are loving and very attentive 100/10

Best lunch restaurant in town, our waitress Joanie was great. I highly recommend

Excellent service !

Waitresses always welcoming and fast... I recommend the CheeseBuger Deluxe... its a blast! Yummm!!

I ll give the staff the benefit of the doubt that it was near end of shift and New Year s Eve. Waiting a few mins to get seated when the venue wasn t full. You can see all the staff at the back cleaning up and no one at front to deal with waiting customers or Uber eats. Was seated in a dirty area. Service was rather slow. Had to flag another staff that I still hadn t received my toast. Glass of water wasn t offered, had to ask for it. Food was good but the service, not so much. Lots of room for improvement.

Our waitress, the manager, had no warm welcome. She was stupid too. No real, expeditious smile. Too bad because the food was good but it spoiled our experience. Sentences like Well, I have my hands full or I cant do two things at the same time. Or make us feel stupid when we tell him that what we ordered isnt there by telling us that it always comes on a separate plate with a condescending air. In short... Thank you for coaching her in customer service!

Our go to breakfast restaurant. Typical expected breakfast food. Fair prices, friendly staff who often know English (or make a great effort) for me (the 1 anglophone in the family) we have tried other local places for variety but were disappointed and no longer go anywhere else

food is good, prices are fair, service is quick, hardly any waiting time, enough intimate Parking: alot of parking spaces

Le service est très long. Notre serveuse la petite blonde à lunette est aucunement professionnelle. Elle ne sait pas comment aborder des clients. Elle a fait plein d erreur jamais elle ne sait excuser. On a retourner deux fois la même assiette car elle n était pas capable de prendre la commande correctement. J espère vraiment que le service va changer.

We were very well received, seated in a banquette table. The waitress (Chloé) was most friendly and very energizing! We had brunch plates and everything was perfect. I asked for a doggie bag and the waitress was happy to bring it to me. We will return there, for sure.

Fast, attentive and very good service

Welcome, smile, cleanliness and so good

Great food. Good service.

Extremely long, the service is long, the waitresses do not come to see you. Twice I have been there, always the same story, a big lack of management here.

Very fresh and delicious!

Good service, good food. This place remains one of the better breakfast chains

Everything was perfect Ill go back anytime

Good experience, I recommend.

Busy, loud, but decent service for a solid breakfast. English was functional. Food

Very very good service very fast

Always great service! The waitresses are welcoming, super nice! The plates are full and it s very good!

It was one of my favorite lunch restaurants because the portions were generous, I was leaving Montreal to go eat the avocado spinach bacon omelette. But too bad they reduced the portions quite a bit, for a second time I received a more than disappointing omelette with almost nothing inside. Its no longer worth the detour. Excellent service and beautiful restaurant.

First time I went there and it took forever to get to our place because they werent organized more than that the eggs were overcooked and there was a gang of people who were talking so loudly that I wasnt able to concentrate on eating I do not recommend at all

Each time the service is impeccable and the food... we are never disappointed, no matter what we choose. THANKS!

Good service and good food. Its very nice! Parking: Unlimited.

Excellent service and delicious food

The food is good and plentiful. Unfortunately the service was long and the waitress Joanie refused to replace the bacon and sausages in my combo with another side dish (fruit for example).

The meal I was served was not worth the price I paid for. I ordered the apple waffles with caramel sauce. I didnt ask for the extra maple syrup, telling myself that the caramel sauce would already be in sufficient quantity. Well I was wrong. The caramel sauce was such a small amount that I ended up eating my waffles on their own, with no sweet taste or liquid to soak it all in. So it was dry and dull. I understand that the maple syrup is perhaps too expensive for Ben&Flo, but to also cut out the caramel sauce... I will not order this dish in the future.

The food is excellent. Plus, our waitress Joanie is so pleasant which makes the experience even better. THANKS!

Very varied and delicious menu! The portions are more than reasonable. Lots of options for dietary restrictions.

Good meal and prices as well as good service.

Best breakfast place Ive ever been to. Everything is so fresh that I will gladly pay for your meal if it isnt!!

Unfortunately this restaurant has lost all credibility. The waitresses are nice and courteous but the food takes forever to come out. It s not like it was before the pandemic. There is no more communication in the kitchen and there are lots of errors in orders. We went there last year and it was the same. We wanted to give it one last chance but that didnt change. Too bad, it was one of my favorite places for brunch.

The best 2 eggs and bacon sausages perfect service professional staff

Very delicious

Friendly service nice portion lots of choice

Free coffee refill :) Good experience overall. I took the poutine breakfast and it was a little bit dry for my taste. Girlfriend took the nutella crepe and she liked it a lot. Go and try on for yourself.

good service nothing more extraordinary than others from this franchise its a new location pretty decor

Nice place , friendly Staff !

The portions were generous and very tasty. Customer service was number 1 (very fast and welcoming) I recommend! Ps. The breakfast sandwich is excellent

Excellent service. Very good.

Their phone never works when you want to have an order prepared. On the site it says that you can order through Uber Eats and they dont take orders on that either.

Very good lunch

Super bien

Very good lunches.

Wow! I have never been treated like that in a restaurant... told to make a meal at home instead or to go elsewhere (it was a take out, no way to order in advance because they dont answer the phone and they dont online, I manage to take my order in the restaurant after 15 minutes at the door. I am told to come back 15 minutes after it will be ready, I come back 30 minutes later. I try to explain that I cant stay long in the restaurant for some reason, I call the manager, she asks me if there is a problem I say yes I didnt even have time to explain when she told me we were short of staff, I had to go and clear the tables and hang up on me! No can you call back later or I will call you back no, she hung up, she manages the restaurant? I hope the owner will see this message because it gives no right to treat a person like that despite the lack of staff. finished for me and I will strongly advise people not to go there!

Smiling and efficient employees, the meals are good and well prepared, the prices are average

There were 2 of us for dinner and one for lunch. Just perfect ! The service, the wait for the dishes, the dishes themselves were beautiful and good. Reasonable prices.

Very good service

Fast and pleasant service

Excellent lunch. I had the classic 2egg bacon with a blueberry smoothie. Everything was perfect, from the bacon to the potatoes excellent service. The price was $18 and kelke, very good thank you!!

Really good service with the waitress Nancy P and a nice welcome from Nicolas at the entrance. They all have a beautiful, pleasant smile

good service good food

Fast service at the table, took little time before the meal was done and the waitress was kind and came often to see us. Could I have given more stars it deserved 1000

A very varied choice, delicious food and very good service

A good place for a breakfast/brunch. The dishes are good and the whipped cream delicious!! The staff is welcoming and pleasant We had a great time as a family with 3 small children. I recommend

Great service this morning!! Waitress attentive and fast. Nothing to say against

Really not good

Very Good Lunch, very Good Bacon, very Nice service!

Vegetarian options: Different varieties Parking: A lot of parking space Kid-friendliness: Friendly with kids and entertainment, coloring and drawing

It tastes great in Blueberry Smoothie and Bene Avocado Breakfast Juice Have to be familiar with normal! Dietary restrictions: Free Difficult!

We have tried several Ben & Florentine and this one is our favorite. The food is excellent and the cooking perfect.

Great place great service

Ordinary lunch but good service and really affordable price

On my most recent visit, I was very disappointed (myself and my friends). I ordered avocado eggs benedict. The avocado was black (rotten). Quad the waitress came to ask us if everything was good, I said yes, except for the avocado and I showed it to her. She replied: it can happen, lawyers are not always good, one day they can be correct and the other day they are better . We left very disappointed. Already putting a product on your plate is unacceptable but also unjustified by saying that it can happen. So, if we understand correctly, its a question of luck. If youre lucky you have a plate with good products, otherwise you may have rotten products, because it can happen. Not even an apology, not another word from the waitress. Very disappointed

Its a very good place

Normally I love to eat there but unfortunately this time my scrambled eggs and potatoes were very dry... Having a very light appetite following health problems, I would have liked to be able to have a childs meal or a small portion option. The entire adult menu is gargantuan unless you take an egg + a meat

Exceptionally nice staff

After ordering online. He mentioned being there by 8:30 a.m. I arrived at the place at the requested time and the food was cold. Clearly the dish was prepared in advance without respecting the time. Little advice, do not order online because there is no respect for the customer.

Excellent food standards Ben & Florentine. The waitress was attentive and efficient. Parking: Parking accessible, available and large enough.

Service was great. But sadly my omelette and my sons crepe were cooked dry, and the apple sauce tasted like old fridge. The service was excellent. But unfortunately my omelette and my sons pancake were overcooked to the point of being dry. And the compote tasted like it was in the refrigerator.

We arrived at 2:40 p.m. and the lady refused to let us in because the said chef finished at 3 p.m. and he had to be gone by 3 p.m.!! Bad management a BIG 0!!

Excellent breakfasts, top staff

Good breakfast menu, relatively quick and efficient service, good food, adequate portions

Everything is very good, the service is good

Great experience. Great food and A1 service even with covid19 restrictions.

Thank you Jennifer Super good service, the place is spacious, the food is quality and the dishes are proportionate. I loved the customer service and especially the attention. There are always a lot of people there, so that means it s good!

I love everything about Ben and Florentine, their menu is very good and the prices are reasonable. Today we were lucky enough to be served by the incredible Howard, truly a great waiter who will make you smile :).

We had our lunch and arrived gradually. They welcomed us despite that. The grilled chicken salad is excellent. Salad dressing too sweet for me (keto). Ill have the vinaigrette on the side next time. But excellent.

I loved our waitress was really nice and the service was quick.

Unless you have had indigestion in a competitive restaurant, this restaurant is definitely worth it! Delicious meal and very reasonable for the price, impeccable service. I highly recommend this restaurant!

Slow service slow and the food is as desired

The lady who greeted us at the entrance was hardly friendly. Plus, she brought me some pencils for my daughter in a wet glass. The sheet she placed for us was already used and dirty. Afterwards, she wishes us a bon appetit without offering us the menu. The waitress afterwards was friendly but unfortunately at the end she kept coming over to ask if we were finished or if we wanted the bill. We felt extremely disturbed. This is my last time there.

Good service and lots of choice on the menu.

Great taste and excellent service.

During our visit, Ben was not there but Florentine gave us a radiant welcome!

Quick hot meal service. the portions are very nice and worth their prices.

Worst service Ever! We waited 1h30 to finally not receive our plates and I asked the waitress to pack everything for us to take out because we were tired of waiting and even after asking for that, it took 20 minutes before receiving our dishes, receiving the invoice and paying on the machine.. during this time all the customers who arrived after us, had eaten and had already left before us! Its not normal! And we saw our waitress serving everyone while we waited for the machine to pay and to celebrate our camp.. so thank you for wasting our time!

Its excellent! Efficient, courteous and precise service. Thanks to the kitchen which is fast.

Absolutely amazing brunch! Everything was fresh and tasty

A varied menu, a tasty brunch and excellent service. Thank you Jennifer for your warm welcome. Very good and much appreciated.

service was amazing! loved the food and would highly reccomand dining in.

Good lunch and super good service by Meaghan

Good service and good, fresh food.

All Excellent, delicious meal BUT I try the duck with potatoes and its very good but the quantity for the price ($19.95) is small.

Best econo breakfast