Ben & Florentine in Longueuil

3638 Ch. de Chambly, Longueuil, QC J4L 1N8, Canada

★★★★☆
(490 reviews)
Categories: Restaurant Breakfast restaurant Brunch restaurant Lunch restaurant

About

Chez Ben & Florentine, on redécouvre le goût de bien manger.

Website
locations.benetflorentine.com
Address
3638 Ch. de Chambly, Longueuil, QC J4L 1N8, Canada
Plus Code
GH65+R2 Longueuil, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–3 PM
Monday
7 AM–3 PM
Tuesday
7 AM–2 PM
Wednesday
Closed
Thursday
9 AM–3 PM
Friday
7 AM–3 PM
Saturday
7 AM–3 PM

Services

Service options
Delivery Takeaway Dine-in
Highlights
Great cocktails
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Cocktails Coffee Healthy options
Dining options
Breakfast Brunch Lunch Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
490 reviews

Most Mentioned

breakfast (53) food presentation (26) bacon (14) quality (8) brunch (7) smile (5) crepe (3) management (3) poutine (2) conversation (2)
5 stars
266
4 stars
139
3 stars
36
2 stars
13
1 stars
36
★★★★★
November 16, 2024

Absolutely amazing food and friendly service

★★★★★
September 2, 2024

There was two servers first time I went you do not know her name but she was kind and willing to help me to pick up the food and show me the different things and we had a great conversation. The second time I went her name was Susan she was very helpful and always when I came in she'll always come by and have a conversation and ask me how my . But she was always helpful but I picked something she would tell me no pick something different it's a lot better all I'm going to say is the staffing and management in this location are great and helpful to people who are in English especially me which even I'm a French person who don't speak French.All I want to say is the food was great I ate there more than once every morning since I was in Quebec this is one of my favorite restaurants I've come to at this location 3638Chemin de chambly Longueui Thank you very much i was there August 29,30,31

★★★★★
May 20, 2024

The food was great, a little trouble ordering as I dont speak french very well and the waitress didnt speak English well but it all worked out in the end, it was a chance for me to practice speaking french.

★★★★★
May 7, 2024

What a cafeteria should look and feel like. Good service, plenty of menu options. I had the signature Eggs Benedict and they were fabulous!

★★★★
November 6, 2023

A good breakfast and brunch place. Free coffee refills when asked. The portions were generous.

★★★★★
January 2, 2023

Delicious food! If come to Montreal must visit this place!

★★★★
September 6, 2022

Waited at least 20 minutes to be served food for a week day morning. Waited for my bread when I was almost finished my plate and the bacon was too dry and salty for me. The advantage is that the price is reasonable.

★★★★
March 13, 2022

Friendly staff , good food and great location ( for me at least) . The Egg Benedicts were done nicely. Avacado toasts were good too. Special mention goes to the potatoes! The service could be a bit faster, waited 25 mins to be served food.

★★
Local Guide
November 21, 2024

French toast was honestly something, like crunchy coconut super wow! Great homemade ham omelette. Great food, fantastic waitress. That being said... I would have very much spared myself the stupid area of the manager towards us. For that could never!! ***Note to the administration: You should not hire people who have no talent with the public!

★★★★★
November 21, 2024

Always Delicious!! This is my favorite place for lunch! Long live Ben & Florentine!!!!

★★★★★
Local Guide
October 21, 2024

The service is not the fastest, but it is efficient. The atmosphere is simple, too many people talking loudly to drown out other conversations, a typical restaurant atmosphere lol. The food is great.

★★★★
Local Guide
September 21, 2024

Great place for lunch, never too long a wait. Very good food, portions not exaggerated. Somewhat inconsistent on what comes with certain dishes, but nothing that would make the experience unpleasant. The staff is super pleasant and offers great service. Vegetarian options: Several vegetarian options / Many vegetarian options Kid-friendliness: Staff and perfect place for children, very accommodating / Super kid-friendly staff and accommodations

★★★★★
Local Guide
August 21, 2024

Best lunch ever

★★★★★
Local Guide
August 21, 2024

You can taste good meals Enjoy the time with Ben & Florentine

★★
Local Guide
July 21, 2024

I placed an order for it to be delivered to my house, and was very disappointed, the banana was black, the blueberries and strawberries were chewy, another dish arrived completely cold and was quite unpleasant, 1 only good dish out of 3. definitely recommended restaurant on site and not for delivery.

★★★★
Local Guide
June 21, 2024

Quality food in a pleasant setting.

★★★★★
Local Guide
June 21, 2024

Its our neighborhood lunch restaurant. The menu is very varied with offers for big appetites (Eggs, Bacon, sausages, Ham, Pancakes, etc.) and more reasonable choices (Yogurt, toast, bagels). We always meet friends when we go there and the 4 corner games with the drawing placemat provided to the children cover the waiting time to receive the meal. A place to visit :) Parking: Large shopping center parking lot with sufficient spaces. Kid-friendliness: Interesting and affordable menu. Games and drawings provided to keep the children occupied.

★★★★★
Local Guide
May 21, 2024

Always good service number one.

★★★★★
Local Guide
April 21, 2024

Excellent lunch, thank you for the excellence of your service.

March 21, 2024

Nous attendions à la porte , tous les serveur , y compris les cuisines , nous ont fais de beaux eyes contact , mais après 3 min personne n est venu nous accueillir. Donc nous somme parti , et le restaurant n est pas en situation d achalandage, venant d une personne qui travail dans la restauration , vraiment moyen comme situation

Local Guide
March 21, 2024

They took my order wrongly 2 times. Very frustrating. Final order was overcooked.

★★★★★
March 21, 2024

Great food and great service by Chloé! We will definitely come back

Local Guide
March 21, 2024

Not edible...

★★★★
February 21, 2024

Friendly service, good food and a comfortable atmosphere

★★★★★
Local Guide
February 21, 2024

Excellent service and very good food.

January 21, 2024

Extremely slow service, both in terms of cooking and table service. Disappointing from this restaurant chain.

★★
Local Guide
January 21, 2024

Les déjeuners sont généralement bons mais aujourdhui on a eu droit a 30 minutes dattente sans même quon vienne nous voir ou quon nous propose que ce qui soit de leau ou a boire et cest pas mal tout le temps long quand on leur a dit quon partait due a lattente aucune réaction de leur part dommage... a lavenir nous irons a lautre sur du colisée

★★★★★
January 21, 2024

Excellent service. The food is excellent made with lots of love. The manager and staff are loving and very attentive 100/10

★★★★★
Local Guide
January 21, 2024

Best lunch restaurant in town, our waitress Joanie was great. I highly recommend

★★★★★
Local Guide
January 21, 2024

Excellent service !

★★★★★
January 21, 2024

Waitresses always welcoming and fast... I recommend the CheeseBuger Deluxe... its a blast! Yummm!!

★★★
Local Guide
December 21, 2023

I ll give the staff the benefit of the doubt that it was near end of shift and New Year s Eve. Waiting a few mins to get seated when the venue wasn t full. You can see all the staff at the back cleaning up and no one at front to deal with waiting customers or Uber eats. Was seated in a dirty area. Service was rather slow. Had to flag another staff that I still hadn t received my toast. Glass of water wasn t offered, had to ask for it. Food was good but the service, not so much. Lots of room for improvement.

December 21, 2023

Our waitress, the manager, had no warm welcome. She was stupid too. No real, expeditious smile. Too bad because the food was good but it spoiled our experience. Sentences like Well, I have my hands full or I cant do two things at the same time. Or make us feel stupid when we tell him that what we ordered isnt there by telling us that it always comes on a separate plate with a condescending air. In short... Thank you for coaching her in customer service!

★★★★★
Local Guide
December 21, 2023

Our go to breakfast restaurant. Typical expected breakfast food. Fair prices, friendly staff who often know English (or make a great effort) for me (the 1 anglophone in the family) we have tried other local places for variety but were disappointed and no longer go anywhere else

★★★★
Local Guide
December 21, 2023

food is good, prices are fair, service is quick, hardly any waiting time, enough intimate Parking: alot of parking spaces

December 21, 2023

Le service est très long. Notre serveuse la petite blonde à lunette est aucunement professionnelle. Elle ne sait pas comment aborder des clients. Elle a fait plein d erreur jamais elle ne sait excuser. On a retourner deux fois la même assiette car elle n était pas capable de prendre la commande correctement. J espère vraiment que le service va changer.

★★★★★
December 21, 2023

We were very well received, seated in a banquette table. The waitress (Chloé) was most friendly and very energizing! We had brunch plates and everything was perfect. I asked for a doggie bag and the waitress was happy to bring it to me. We will return there, for sure.

★★★★★
Local Guide
December 21, 2023

Fast, attentive and very good service

★★★★★
Local Guide
December 21, 2023

Welcome, smile, cleanliness and so good

★★★★★
Local Guide
December 21, 2023

Great food. Good service.

December 21, 2023

Extremely long, the service is long, the waitresses do not come to see you. Twice I have been there, always the same story, a big lack of management here.

★★★★★
Local Guide
December 21, 2023

Very fresh and delicious!

★★★★
Local Guide
December 21, 2023

Good service, good food. This place remains one of the better breakfast chains

★★★★★
Local Guide
December 21, 2023

Everything was perfect Ill go back anytime

★★★★★
Local Guide
December 21, 2023

Good experience, I recommend.

★★★★
Local Guide
December 21, 2023

Busy, loud, but decent service for a solid breakfast. English was functional. Food

★★★★★
Local Guide
December 21, 2023

Very very good service very fast

★★★★★
December 21, 2023

Always great service! The waitresses are welcoming, super nice! The plates are full and it s very good!

★★★
Local Guide
December 21, 2023

It was one of my favorite lunch restaurants because the portions were generous, I was leaving Montreal to go eat the avocado spinach bacon omelette. But too bad they reduced the portions quite a bit, for a second time I received a more than disappointing omelette with almost nothing inside. Its no longer worth the detour. Excellent service and beautiful restaurant.

★★
Local Guide
December 21, 2023

First time I went there and it took forever to get to our place because they werent organized more than that the eggs were overcooked and there was a gang of people who were talking so loudly that I wasnt able to concentrate on eating I do not recommend at all

★★★★★
Local Guide
December 21, 2023

Each time the service is impeccable and the food... we are never disappointed, no matter what we choose. THANKS!

★★★★★
Local Guide
December 21, 2023

Good service and good food. Its very nice! Parking: Unlimited.

★★★★★
Local Guide
December 21, 2023

Excellent service and delicious food

★★★
December 21, 2023

The food is good and plentiful. Unfortunately the service was long and the waitress Joanie refused to replace the bacon and sausages in my combo with another side dish (fruit for example).

★★★
December 21, 2023

The meal I was served was not worth the price I paid for. I ordered the apple waffles with caramel sauce. I didnt ask for the extra maple syrup, telling myself that the caramel sauce would already be in sufficient quantity. Well I was wrong. The caramel sauce was such a small amount that I ended up eating my waffles on their own, with no sweet taste or liquid to soak it all in. So it was dry and dull. I understand that the maple syrup is perhaps too expensive for Ben&Flo, but to also cut out the caramel sauce... I will not order this dish in the future.

★★★★★
December 21, 2023

The food is excellent. Plus, our waitress Joanie is so pleasant which makes the experience even better. THANKS!

★★★★★
Local Guide
December 21, 2023

Very varied and delicious menu! The portions are more than reasonable. Lots of options for dietary restrictions.

★★★★
Local Guide
December 21, 2023

Good meal and prices as well as good service.

★★★★★
Local Guide
December 21, 2023

Best breakfast place Ive ever been to. Everything is so fresh that I will gladly pay for your meal if it isnt!!

Local Guide
December 21, 2023

Unfortunately this restaurant has lost all credibility. The waitresses are nice and courteous but the food takes forever to come out. It s not like it was before the pandemic. There is no more communication in the kitchen and there are lots of errors in orders. We went there last year and it was the same. We wanted to give it one last chance but that didnt change. Too bad, it was one of my favorite places for brunch.

★★★★★
Local Guide
December 21, 2023

The best 2 eggs and bacon sausages perfect service professional staff

★★★★★
Local Guide
December 21, 2023

Very delicious

★★★★
Local Guide
December 21, 2023

Friendly service nice portion lots of choice

★★★★
December 21, 2022

Free coffee refill :) Good experience overall. I took the poutine breakfast and it was a little bit dry for my taste. Girlfriend took the nutella crepe and she liked it a lot. Go and try on for yourself.

★★★★
Local Guide
December 21, 2022

good service nothing more extraordinary than others from this franchise its a new location pretty decor

★★★★★
Local Guide
December 21, 2022

Nice place , friendly Staff !

★★★★★
Local Guide
December 21, 2022

The portions were generous and very tasty. Customer service was number 1 (very fast and welcoming) I recommend! Ps. The breakfast sandwich is excellent

★★★★★
December 21, 2022

Excellent service. Very good.

December 21, 2022

Their phone never works when you want to have an order prepared. On the site it says that you can order through Uber Eats and they dont take orders on that either.

★★★★★
Local Guide
December 21, 2022

Very good lunch

★★★★★
December 21, 2022

Super bien

★★★★
Local Guide
December 21, 2022

Very good lunches.

Local Guide
December 21, 2022

Wow! I have never been treated like that in a restaurant... told to make a meal at home instead or to go elsewhere (it was a take out, no way to order in advance because they dont answer the phone and they dont online, I manage to take my order in the restaurant after 15 minutes at the door. I am told to come back 15 minutes after it will be ready, I come back 30 minutes later. I try to explain that I cant stay long in the restaurant for some reason, I call the manager, she asks me if there is a problem I say yes I didnt even have time to explain when she told me we were short of staff, I had to go and clear the tables and hang up on me! No can you call back later or I will call you back no, she hung up, she manages the restaurant? I hope the owner will see this message because it gives no right to treat a person like that despite the lack of staff. finished for me and I will strongly advise people not to go there!

★★★★★
Local Guide
December 21, 2022

Smiling and efficient employees, the meals are good and well prepared, the prices are average

★★★★★
Local Guide
December 21, 2022

There were 2 of us for dinner and one for lunch. Just perfect ! The service, the wait for the dishes, the dishes themselves were beautiful and good. Reasonable prices.

★★★★★
Local Guide
December 21, 2022

Very good service

★★★★
Local Guide
December 21, 2022

Fast and pleasant service

★★★★★
December 21, 2022

Excellent lunch. I had the classic 2egg bacon with a blueberry smoothie. Everything was perfect, from the bacon to the potatoes excellent service. The price was $18 and kelke, very good thank you!!

★★★★★
December 21, 2022

Really good service with the waitress Nancy P and a nice welcome from Nicolas at the entrance. They all have a beautiful, pleasant smile

★★★★
December 21, 2022

good service good food

★★★★★
Local Guide
December 21, 2022

Fast service at the table, took little time before the meal was done and the waitress was kind and came often to see us. Could I have given more stars it deserved 1000

★★★★★
Local Guide
December 21, 2022

A very varied choice, delicious food and very good service

★★★★★
December 21, 2022

A good place for a breakfast/brunch. The dishes are good and the whipped cream delicious!! The staff is welcoming and pleasant We had a great time as a family with 3 small children. I recommend

★★★★★
Local Guide
December 21, 2022

Great service this morning!! Waitress attentive and fast. Nothing to say against

December 21, 2022

Really not good

★★★★
Local Guide
December 21, 2022

Very Good Lunch, very Good Bacon, very Nice service!

★★★★
Local Guide
December 21, 2022

Vegetarian options: Different varieties Parking: A lot of parking space Kid-friendliness: Friendly with kids and entertainment, coloring and drawing

★★★
Local Guide
December 21, 2022

It tastes great in Blueberry Smoothie and Bene Avocado Breakfast Juice Have to be familiar with normal! Dietary restrictions: Free Difficult!

★★★★★
Local Guide
December 21, 2022

We have tried several Ben & Florentine and this one is our favorite. The food is excellent and the cooking perfect.

★★★★★
December 21, 2022

Great place great service

★★★★
Local Guide
December 21, 2022

Ordinary lunch but good service and really affordable price

December 21, 2022

On my most recent visit, I was very disappointed (myself and my friends). I ordered avocado eggs benedict. The avocado was black (rotten). Quad the waitress came to ask us if everything was good, I said yes, except for the avocado and I showed it to her. She replied: it can happen, lawyers are not always good, one day they can be correct and the other day they are better . We left very disappointed. Already putting a product on your plate is unacceptable but also unjustified by saying that it can happen. So, if we understand correctly, its a question of luck. If youre lucky you have a plate with good products, otherwise you may have rotten products, because it can happen. Not even an apology, not another word from the waitress. Very disappointed

★★★★
December 21, 2022

Its a very good place

★★★
Local Guide
December 21, 2022

Normally I love to eat there but unfortunately this time my scrambled eggs and potatoes were very dry... Having a very light appetite following health problems, I would have liked to be able to have a childs meal or a small portion option. The entire adult menu is gargantuan unless you take an egg + a meat

★★★★★
Local Guide
December 21, 2022

Exceptionally nice staff

December 21, 2022

After ordering online. He mentioned being there by 8:30 a.m. I arrived at the place at the requested time and the food was cold. Clearly the dish was prepared in advance without respecting the time. Little advice, do not order online because there is no respect for the customer.

★★★★★
Local Guide
December 21, 2022

Excellent food standards Ben & Florentine. The waitress was attentive and efficient. Parking: Parking accessible, available and large enough.

★★
December 21, 2022

Service was great. But sadly my omelette and my sons crepe were cooked dry, and the apple sauce tasted like old fridge. The service was excellent. But unfortunately my omelette and my sons pancake were overcooked to the point of being dry. And the compote tasted like it was in the refrigerator.

December 21, 2022

We arrived at 2:40 p.m. and the lady refused to let us in because the said chef finished at 3 p.m. and he had to be gone by 3 p.m.!! Bad management a BIG 0!!

★★★★★
Local Guide
December 21, 2022

Excellent breakfasts, top staff

★★★★★
Local Guide
December 21, 2022

Good breakfast menu, relatively quick and efficient service, good food, adequate portions

★★★★★
Local Guide
December 21, 2022

Everything is very good, the service is good

★★★★★
Local Guide
December 21, 2021

Great experience. Great food and A1 service even with covid19 restrictions.

★★★★★
Local Guide
December 21, 2021

Thank you Jennifer Super good service, the place is spacious, the food is quality and the dishes are proportionate. I loved the customer service and especially the attention. There are always a lot of people there, so that means it s good!

★★★★★
Local Guide
December 21, 2021

I love everything about Ben and Florentine, their menu is very good and the prices are reasonable. Today we were lucky enough to be served by the incredible Howard, truly a great waiter who will make you smile :).

★★★★
December 21, 2021

We had our lunch and arrived gradually. They welcomed us despite that. The grilled chicken salad is excellent. Salad dressing too sweet for me (keto). Ill have the vinaigrette on the side next time. But excellent.

★★★★★
December 21, 2021

I loved our waitress was really nice and the service was quick.

★★★★★
December 21, 2021

Unless you have had indigestion in a competitive restaurant, this restaurant is definitely worth it! Delicious meal and very reasonable for the price, impeccable service. I highly recommend this restaurant!

Local Guide
December 21, 2021

Slow service slow and the food is as desired

★★
Local Guide
December 21, 2021

The lady who greeted us at the entrance was hardly friendly. Plus, she brought me some pencils for my daughter in a wet glass. The sheet she placed for us was already used and dirty. Afterwards, she wishes us a bon appetit without offering us the menu. The waitress afterwards was friendly but unfortunately at the end she kept coming over to ask if we were finished or if we wanted the bill. We felt extremely disturbed. This is my last time there.

★★★★★
Local Guide
December 21, 2021

Good service and lots of choice on the menu.

★★★★★
Local Guide
December 21, 2021

Great taste and excellent service.

★★★★★
Local Guide
December 21, 2021

During our visit, Ben was not there but Florentine gave us a radiant welcome!

★★★★★
Local Guide
December 21, 2021

Quick hot meal service. the portions are very nice and worth their prices.

December 21, 2021

Worst service Ever! We waited 1h30 to finally not receive our plates and I asked the waitress to pack everything for us to take out because we were tired of waiting and even after asking for that, it took 20 minutes before receiving our dishes, receiving the invoice and paying on the machine.. during this time all the customers who arrived after us, had eaten and had already left before us! Its not normal! And we saw our waitress serving everyone while we waited for the machine to pay and to celebrate our camp.. so thank you for wasting our time!

★★★★★
December 21, 2021

Its excellent! Efficient, courteous and precise service. Thanks to the kitchen which is fast.

★★★★★
December 21, 2021

Absolutely amazing brunch! Everything was fresh and tasty

★★★★★
Local Guide
December 21, 2021

A varied menu, a tasty brunch and excellent service. Thank you Jennifer for your warm welcome. Very good and much appreciated.

★★★★★
Local Guide
December 21, 2021

service was amazing! loved the food and would highly reccomand dining in.

★★★★★
December 21, 2021

Good lunch and super good service by Meaghan

★★★★
Local Guide
December 21, 2021

Good service and good, fresh food.

★★★★
December 21, 2021

All Excellent, delicious meal BUT I try the duck with potatoes and its very good but the quantity for the price ($19.95) is small.

★★★★★
Local Guide
December 21, 2021

Best econo breakfast