Burrito Jax in Lower Sackville
720 Sackville Dr, Lower Sackville, NS B4E 1R7, Canada
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This place has gone down hill in the last year or so, I just paid 42 dollars for 2 pop, a large burrito and large quesadilla. The price didn't seem right but every now and then me and the wife crave it so I said whatever. Boy oh boy are we disappointed, does not taste the same, and the portioning is terrible. Over 40 dollars for 2 people to eat I'd expect a lot better. Save yourself the trouble and march 20 feet down the sidewalk to Roy's restaurant and have an enjoyable experience.
Was in tonight at 7pm and the employee working was such a genuinely nice guy. Which is hard to come by these days. He was so accommodating and the food was truly amazing. Honestly we had steered away from Burrito Jax in the last few years as the food had gone down hill but not tonight. We are glad we came back. You could tell he took pride in his job and was happy to be there. Good people make good food. Thanks man!
We ate here this evening in the last hour of their service and the man working was incredibly hospitable and was very friendly and patient with my 5 year old son! This is sometimes a rare occurrence with kids and it was greatly appreciated this evening. I hope he is recognized for his efforts.
Typically my experiences at burrito jax are phenomenal, the people are nice, I get my moneys worth. Yesterday however was a different story. My friend bought 2 burrito bowls and one large burrito, and it was $60. The person working there tried to give me 3 tomato chunks, 4 green pepper chunks and 3 pieces of corn,(which is actually very accurate, I had in total after asking multiple times maybe 14 pieces of corn. It was ridiculous. If you’re spending 60$ on food you expect to get normal sized portions.) in the moment, when I asking for a decent amount he was huffing and puffing and getting mad at me. Typically, they give you your moneys worth, yesterday was insanely under the norm. It’ll be a while until I return, and if I do go and he’s there, turning around and leaving.
My son just called me, he's 14. Him and 2 of his buddies just had their supper at this location and had phenomenal service! I'm overwhelmed with happiness for him and his friends! Very Very cool Burrito Jax! Thank you for making their dinner an awesome one! Very classy of you guys!
This place went really downhill. Portion sizing sizing is absolutely horrendous. I used to get a burrito and it would make me feel full now I leave hungry. I’m sick and tired of having to ask for more vegetables, etc. I have Even offered to pay more. Unfortunately, I will not be returning to this location, there are now other places in Sackville where I can get my burrito and leave Full
I used to enjoy Burrito Jax but it appears they are under new ownership and have compressed portions while inflating profits. Please don't waste your time going there if you're hungry...you'll leave "hangry"! The bowls are now a smaller size bowl and the old "handfuls" you would get are now more like a "finger pinch" or "dash of" when it comes to the ingredients like you're putting ingredients in to bake a cake. All the spoons are smaller size for the salsa and the proteins are not only smaller quantity but certainly lack in quality. There is a reason why they hide the protein & portioning behind a wall you can't see through as they try and bag it up and ship you out before you notice. We looked before we left because there were so many issues trying to communicate that we wanted to make sure we received what we ordered. One bowl labelled steak had chicken & vice-versa. Asked the manager if we could just get refunded but they refused. Trying to explain this as we were leaving, in a respectful way, led to getting frustrated and road blocks with communication so I'm hoping this review will avoid anyone else making the mistake that hasn't been there in a bit.
I’ve been here twice and for my first time the staff were SO helpful with burrito recommendations! I was like a fish out of water, I had no idea what to get. The gentleman helped me out and made me the best burrito ever! I got the messy pork burrito! I just came back today and he was there and even remembered my order to a TEE and was so friendly again! I’m actually still in here waiting for it to cook while I write this review. I just loooovveeee this place! They’re so friendly :) I’ll keep coming back! I would give the employees 10 stars if I could! LOVE BURRITO JAX AND LOVE YOUR STAFF :)
Great burritos, great price.
Best burritos around, and the bucking hot sauce cannot be beat.
Taste is good but quantity is too low. They charge price of full meal but give you portion if snack only. Not so nice
Best burrito I ve ever had!! 12/10 would come back next time I m in the area
Tiny portions, go to bar burritos where you don t have to fight for more stuff on your burrito! So sick of this place and their small portions.
Ordered a burrito and it was 96% white rice so little meat I had to search for it.
Best food out there n jay is amazing worker
I order a quesadilla from Burrito Jax on DoorDash from the Sackville location almost every day. A quesadilla comes with 1 pico and 1 sour cream plus I always order 2 extra sour cream. But unless I call them and remind them to put pico and sour cream in the bag, I don t receive pico or sour cream. I called them and reminded them to not forget my pico and sour cream 5 days in a row so on the sixth day, I figured they should remember by now, so I didn t call them and again I did not receive my pico and sour cream. So now I call them every single time I order because I want to make sure that I receive my pico and sour cream but today when I called, the guy was extremely rude, cut me off in the middle of my sentence and hung up on me. I no longer support this location and I will never be ordering from here again.
Like an idiot, I walked into this place seven minutes before closing a couple days ago. (Didnt realize they closed at 7:30 on Sundays.) However, the gentleman working was super friendly and didnt seem peeved at all that I interrupted his closing tasks. When I realized he was getting ready to close, I told him Id cancel my order or change it to something easier to make, but he insisted that I get what I came in for. He whipped up a delicious custom burrito and was incredibly friendly the whole time I was there. Great food, great staff. Will be back.
This is the BEST Burrito Jax location! The staff are fantastic and so friendly, the portions are great and we never leave hungry. Wheelchair accessibility: Close to crosswalk and wheelchair parking. No stairs.
Last two times I ve been here have put a bad taste in my mouth. As someone who has been getting the veg burrito bowl for years and from various locations, I was surprised how significantly the portion sizes have decreased but prices have inflated. I ve even been getting it from this location several times in the past few months since I ve moved to the area. I told myself I wouldn t be back but tonight thought I would give it another go. I walked in at 7:45 PM (not realizing it was closing at 8 PM) as all signage was on/lit and door unlocked. I was told they were closed and expected to leave. I won t be back this time.
Was in today for lunch. A nice young man served me. He was very helpful and made my quesadilla exactly how I want and recommended cranberry salsa which I enjoyed. Thank you.
Great service!
Awesome staff, great food
The burrito was bursting at the seams and fantastically delicious
My favorite B.Jax location! Friendly service, excellent portions (other locations scrimp on fillings), fresh & delicious!!
Feels good on my skin
Fix your hours or your employees are closing early ! AN HOUR EARLY
I liked their burritos but not a big fan of their tacos and bowls!
This is going to be an entire overhaul of my review, since it has changed significantly since I used to come here frequently. At once, this used to be my favourite place to go. I used to constantly recommend this place to my friends, and I was always so happy with the food and the politeness of the staff. I will most likely never be returning to this location ever again, after my wife and I came to pick up some food for the family. Staff were both not paying attention, and got the entire order wrong while constantly checking their phones. I can forgive mistakes, but I cant forgive not wearing gloves in a food handling environment, mixing all the condiments together with your bare hands, and worst of all, finding an inch long piece of broken off steel inside of my wifes food. This is beyond unacceptable. What a waste of an order, and money. You got all those good years out of me B.J. since you opened, but your staff now has no communication skills, or food safety skills.
The place was in horrible shape, the food was mediocre and one small scoop of meat is all you get for a burrito bowl but the worst part was the kids meal for 6 plus dollars my son received the smallest tortilla Ive ever seen. Not joking it was smaller than half the size of my hand. Not impressed.
The best burritos and super friendly staff!
Very friendly staff! Portions are huge and the ingredients are fresh and amazing!!!
Friendly staff and excellent food!
The veggie burrito bowl is to die for. I was offered an extra scoop of guacamole in lieu of cheese, last time. It really leveled up the dish and I appreciated it quite a bit. Always great service! One of my favourite places in the area for a quick/delicious vegan gluten free meal. If you havent tried it, you should
Whoever is running this joint is a clown, always closed, bad service with bunch of clowns working in there, meat missing from burritos multiple times, someone needs to buy this business and run it like it should run and firw the whole team, sincerely.
Its not bad but just went down hill, and the competition is doing it better
The burritos my wife and I bought last night were alright, maybe a little on the pricey side for what we recieved. But the establishment itself made for a confusing experience. Arriving a little before 830, from the outside if it wasnt for the neon open sign youd assume by the darkness that it was closed for the day. When inside there was minimal lighting and seeing the food toppings was somewhat difficult. We looked at the lighting above and it looked like at most 25% of the bulbs in place were lit. Im not saying it needs to be fully lit like say a Subway. But it made it feel somewhat uninviting and like we were interrupting them from closing. Yet the sign posted that they were open til 9?
very yummy but slow to make orders
My hubby and I eat here often. I am lactose intolerant and they are great about giving me extra other items in place of cheese and sour cream. Thanks!
Very disappointed, again. Added extras and still wrong.
I am a regular here because I will never stop craving their amazing food! Nothing but good things to say!
Good food and friendly staff.
Great food
Food is super fresh and tasty. Staff are always pleasant and friendly.
Always fresh vegetables and great tasting!! Very nice employees!!
Awesome burrito bowls! Ingredients are always fresh. Good price. Great staff
Delicious and so many options
Food good
Oh my word. Excellent burritos. We need one of these in the Valley. New Minas or even Greenwood. Staff here are friendly and welcoming with a smile. Will be back! So very filling ( we are big eaters.)
Wow! Awesome service. I accidentally ordered a pick up for downtown Halifax and they made my burrito for free when they didn t have to. Made my day! Food is awesome. I wish I could give more than 5 stars!
Riley was a treat. Great service, great burrito.
Excellent food& Caring staff.Both ladies are very kind to customers
Tasty Burrito just wish they would add more toppings options like cilantro, more flavours of sour cream and a few more veggie variety
Always good food and the staff are super friendly
It was good
Love this place from staff to food
Great friendly service
Noisey, poor service, over priced!
Janice is amazing! Best customer service in ages!
I had a really good experience today Feb 15th at approximately 5:20pm at the Sackville location. Friendly staff, excellent customer service and delicious homemade food. I have gone my entire life not liking chilli and tonight the staff changed my mind on Chilli, I enjoyed it and ate it all. Thank you so much Burrito Jax staff for making my visit a wonderful experience
Great food and excellent service Will definitely be back
Always good food. Service is fast. Very clean and easy parking.
Horrible slow. Impossibly slow even. Food is decent but sizing doesnt make sense. More often then not my large is smaller then a small. Feels like sizing is random and only pricing changes. Its not uncommon to call an order in for pick up, show up to get it in 30min only to find the place is dead and they havent even started to make your food!
Staff was friendly and knowledgeable. Food ok.
Good place to eat
Fresh and delicious. Great price and excellent staff
Must say I had an awesome Chicken Burrito that was so delicious. The chicken and filling was so fresh and tasty. I enjoyed every bite. I would highly recommend Burrito Jax in Lower Sackville to anyone who loves Mexican food. It was a real treat. Thank you Burrito Jax for your friendly, fast, good service and delicious food.
Only ate there once and never again! The girl didn t wash her hands, place was dirty and service was slow
Buttiros! Enough said!
If you like burritos, this is the place.
Quick & tasty .
Great people great food but I was rushed
Fresh ingredients, healthy choices
Ohhhhhh My Gaaaaahhhd! Delicious!
We love the food and staff at this location. So much so, that we drive to Sackville from Wolfville to eat there.
Good spot to go for a filling meal and reasonable prices! A healthier alternative to other fast food restaurants.
Friendly staff and delicious food when you need something quickly.
Good place for a healthy meal, with a somewhat fair price. My only complaint is that portions vary widely, and service can often be slow. Staff are friendly.
Friendly staff and delicious, healthy food.
I eat here far more often then I should. The price is good for the quality of food you are getting and the staff are really friendly. They always use fresh ingredients, you can often see the vegetables being delivered and the meat being cooked up that day.
First time there. I will go back.
Gross. Id never eat here again.
Ok tex mex. Really like the fresh pico
The best burritos!
Service was friendly. I order a fish burrito and by the time I received (hot off the grill) it was COLD and flavorless. Extremely disappointed especially when one expects a certain flavor and its not there. I couldnt believe that everything was cold with the exception of the fish (which was hard to find or taste). A burrito should be warm (inside and out) and popping with flavor. Also, you should add cilantro to your options.
Place was very dirty. When we came they took our order and we waited and waited untill we sat down and they forgot about us. Another one came in after and they did their order and still forgot about us. 30 mins and still not eating.
Its burritos. Not much to review. Quick and easy. Fast service
One of my go to places. Quick and can be semi healthy if you get a bowl instead of tortilla
Good value for great tasting burritos. Lots of choices for fillings, though a little more chicken would be nice. Staff was pleasant but the restaurant seemed noisy. Lots of parking.
Burrito Jax is top drawer to me I go there as often as I have opportunity I have transformed from the burrito to the burrito bowl now my favorite
Not as friendly of people
Really good chicken quesadillas
Delicious! This is the chains best location!
Great fresh food for cheap!
Tasty but OVERpriced!
Love Burrito Jax!
Excellent burrito and friendly staff. This location and the downtown location are the best 2 burrito jax stores in hrm.
The staff at this location could use more training, but are usually friendly and the food is always good at Burrito Jax.
Love their food
just awesome!
Excellent food and service. The prices are great, too.
Consistently great burritos. Big portion size.
I would eat there all day.