Mary Brown's Chicken in Lower Sackville

The food was delicious. Just Like the old KFC Kid-friendliness: A toy for the kids meal Food : 5/5 |

The fried chicken is super delicious!

Chicken cold. Fries cold Asked to change it then the guy was arguing. Put the thermometer and started arguing. Food : 1/5

Terrible They mess up your order wont fix it managers unreachable You pay for new food in good faith and they still dont resolve it 3 in person visits message to social media and facebook and still not resolved This company is prepared to completely lose your business and the in location manager has no accountability for mistakes that are made by staff

One of the best staffs and atmosphere.. Their big Mary combo was very delicious. One of their staff cristy s service was very impressive.

Best fried chicken!

Amazing quality, service, food, and staff This is my favorite place to have an order of chicken. Food

Consistently good

Great place to get fried chicken way better than KFC. Well its been 2 years since I have gone to this location, things have changed I went there recently to buy a 5 piece chicken tenders and ask if I can get the chicken freshly cooked because its at a slow time of the day. The people who are working there are not from Canada and say they cant cook fresh food.i get it these people hate Canadians but they still should of took my money for the Business to pay their wages and make profit for the Business.

This place used to be very efficient. Could get food in 5 minutes or less. Lately its been ramping up to 10-15 minutes to get your food. Even with all this extra time, the food comes piled together very haphazardly. Often times a mess in the packaging. Ive been eating here for a while, but slowly considering not ordering here anymore. The wait isnt worth the quality, the service, or the price.

Amazing service from the cashier Jay. What an amazing employee. Best experience ever at Mary Browns

Its just so disappointing to know that years ago these were the best taters around. Now, they are usually overcooked and flavorless.. ordered tonight with extra spice.. ate 1 tater and threw them in the trash. Its pathetic at how low the quality control is. Food

Always tasty

Love Mary Browns Chicken. Had a chicken burger and it was nice and juicy and tender

Great chicken

Very friendly staff. Great food. Very slippery floor (like standing on ice)

The best chicken and taters in town! The service is also top notch at this location.

Ordered on line.

The crispiest and juiciest chicken sandwich I ve ever had!!! Love this location

Mary Browns chicken is the greatest

We stopped in here and ordered the chicken finger meals and discovered that MB has changed their chicken fingers. They are smaller and have less batter. This in turn left us with a dried out finger. Other than this current issue we love Mary Browns and this location is one of our favourites.

Their chicken is awesome. The other ones cant compare. Tators were really hot and really enjoyed the chicken twist. Best weve had at this location. Parking: Shared parking for the plaza.

Nice spot. Friendly Staff, Fast Service,Very Clean Restaurant, Dine-in, or Takeout, Easy Access Parking. Food is great in comparison to most of the other options in the area.

Sure, you can buy a chicken sandwich and fries at a pub for $23 but youll never beat $12 for a Big Mary and taters and a drink. The atmosphere is lacking and theyre usually jammed (with takeout) but bang for the buck is hard to beat.

They were out of white meat only two pieces the rest was dark meat legs or drum sticks. Other then that all good.

This spot has been here forever since I grew up in Sackville! My family loves their Big Mary and Im a fan of the ridiculous amount of delicious sauces they have available for dipping. Taters are solid too! Saved our butts with a family feast deal that wasnt just reasonable in price, but was ready in probably 10-15 with everything super fresh on a busy night before the holidays! Not a ton of parking here in the little strip mall, shared with many other small businesses. Probably the kindest cashier working here that Ive come across in a long time!

Food was great! Double check that your order is complete, it was actually a while before I realized I didnt have my macaroni salad. By that time I was too stuffed to really care.

Great chicken, and we love the new biscuits. Customer service is usually so friendly, but we did have a bad experience, where they forgot to bag up the actual chicken we ordered (there were a lot of sides and some drinks too), and after driving home about 15 minutes away and noticing we had no chicken, I drove all the way back to see what happened. I had to wait about half an hour in the store for it be resolved. They were getting other orders wrong when I was there. I guess the worst experience was that they didnt believe me, even with my receipt. I had to wait around for them to check their cameras and then make the chicken again. As a regular customer, that was humiliating to be treated as though I wasnt telling the truth. I used to work in customer service and know on a busy Friday night, it can be crazy, but we were taught to resolve things kindly if customers had issues. I was being calm and friendly the whole time. In the end, the cameras backed up my story, we got our chicken, and a couple extra pieces, and apologies from some people. I was satisfied with the resolution, just not with the wait on what was a mistake on their end.

Very clean and friendly

Get the fried pickles!!!!! Enough said

Quality of food has been lacking lately I reached out to management and they said that they were going to contact me but just blew me off.

Good food for a good price. Love Mary browns chicken.

Awesome chicken, way better than KFC.

So I ended up getting the spicy chicken, keep in mind Ive never tried this place before so I thought it was going to be an alright spicy.. but nope it was unbearable to eat but I ate it anyways because I was hungry. The macaroni salad was amazing and I absolutely love their wedges

The chicken was dead !

Good for a fast snack.

Had Mary Browns for the first time yesterday - best chicken burger Ive ever had! Loved the chicken pop-ins too! The ladies working were very sweet & kind. 110% will be back.

Much better then Bedford location

Always good

Nice lil treat once and a while, Better quality than KFC. Food

Ok places order on the app. 15-20 mins before pick up. The whole point for the pre order on the app is not to wait. It s 6:30 on a Thursday evening. They had no chicken. How do you not estimate how much chicken you will need at dinner time? Worked in food service before, and know how food estimation works. Sure there can be busier than usual. But this extremely weird for the time of day. Not impressed.

Wasnt busy at all when we went there. We were the only customers in the store. Stressed 3 times what I wanted and told not to worry. Drove home with our $50 take out order and order not correct.....go figure!!

Clean and fast service.

Delicious! The Spicy Big Mary is actually spicy, unlike many spicy sandwiches that are boring. The pickles work so well with the heat. Hot and fresh. I very much enjoyed it.

Very fresh. Excellent quality and flavor Good customer service.

Good price, great food. This location has some sitting capacity, and nice ambience.

Chicken is not bad but prices are high. Not quite the same as the old newfoundland take outs but kind of close

Used to be better. Go to Popeyes

Chicken was horrible. I wont go back again.

Vegetarian options: Obviously not their target audience but there are taters. Food

Fantastic food, great staff

The chicken was soggy for the second time not sure what has happened to this place but its been going down hill.. wont be back .....

The Batters Box was good.

MB is MB ....ALWAYS GOOD

The people and the food was very good

Payed $5 for a single thigh never seen such small thighs with just born. waste of money never order from you guys again

Good service

Excellent chicken fresh and hot

It was a fast and good service

Chicking kine of dry!

Ordered food on the phone and was asked how long before we picked up and told them 15min. Got there in 15, but they didn t start the order until I paid. Stood there for 20min, when I asked about why they don t start the order when I called they said it s because some people order and don t pick up, then I asked why are you asking for when I ll be there, they said don t shoot the messenger. Just a very confusing experience. Just say that in the phone or take payment on the phone. The food was great but the ordeal was not.

Great food! I will say though, the Buffalo chicken sandwich was spicier than I expected. I thought it was gonna be like most buffalo wings, but it was a little hotter than that. I had a hard time finishing it but my boyfriend loved it! Very tasty still, but be prepared for A LOT of sauce on the sandwich. The staff was super friendly and efficient

My son loves this place. Not the cheapest.. and not the healthiest.. but its good lol Nice treat.

The plant based menu is not plant based if you are Vegan please be advised that the sauce on the sandwiches have animal products in it and the dipping sauce in the ad description for the plant based tenders has animal products in it and the food is fried in the same grease as dead chicken parts I will personally never eat at a mary browns again

Excellent service

Really happy with our order last Saturday. We did have a really dissapointed eater who ordered Buffalo tenders and recieved regular instead. We live 5km away so it wasnt really something wed turn around and take back. Hopefully next time well avoid that mistake.

The chicken and taters are so good and tonight it was freshly cooked

Mary Browns Chicken is better than KFC! The staff is great. If you are calling ahead for pickup, they are usually busy at suppertime so allow for that.

Fast food fast !!

Food was not great but service was amazing

Excellent friendly staff

Recommend calling ahead for your order.

Bad food , had to pike it all oit couple jours later, shady people

Awesome experience, friendly staff and amazing food as usual

Fast and friendly service even during peak hours.

They are one of the top places that serve fried chicken, very tasty specially the spicy one, the issue is always have something mixed up or missing from my order

Love the big mary sandwich

Chicken was very overcooked

Better than KFC, not full of oil. Taste better too.

Had a Nashville Mary which is a Nashville hot chicken sandwich. Might be the best chicken sandwich Ive had.

Everything was great,chicken and potatoe wedges nicely cooked and hot.

Order was messed up in multiple ways, and just wasnt tasty.

Friendliest service anywhere, and FANTASTIC chicken!

Prompt service, food was hot and tasty

Best friend chicken around, bar none.

Its delicious and their gravy is amazing.

Order ahead via phone or app for pickup, they are a busy spot and it is small

Soooo expensive! $75+tx for 18 pieces!! Also....annoying girl at the cash litteraly pushing the tip jar towards me!! No way I am leaving tip at a place thats already robbing me. Yes, I have a choice of going or not. Not going anymore.

Love the food here! The chicken is so tender and love their signature potato wedges! Will be back often for sure!

Pricey compared to others but good chicken NOT dripping in grease.

Fast and friendly service. Clean restaurant. Chicken pieces are much bigger than competitors

Great chicken! Better than KFC and Popeyes imo.

There s a woman working there named Barbara. She didn t take my order but I was in there for about 10 minutes as I ordered and waited for my meal and I saw and heard her interact with customers. An absolute sweetheart she was! Very friendly and accommodating. Making sure tables were cleaned and checking in with customers and chatting up the younger staff members and taking orders, she was doing it all! You ve got a great employee there and I thought she deserved some recognition for the great job she is doing!

Slow service and dry chicken.

I love Mary Browns. Not being from Newfoundland-labrador had no idea they existed until they opened a store here. I adore their chicken and its much better than the 3 letter chicken chain that is around. Their taters are outstanding and also compliment any meal. My only minor thing is their coleslaw. Just alittle less dressing on it and it would be better. Their staff are also quite friendly.

Wow! Excellent service here! Food was fantastic as you would expect from Mary Browns. No wonder this chicken is ranked #1.

Their chicken is the best, and the staff here are great!

All of the Mary Browns chicken is good.

Great foodprepared fast by a very friendly staff.

Great customer service.

Very long line up inside, that should tell you that the food is great. The staff handled the wait well. Also as soon as you walk in you are acknowledged.

The chicken was delicious as usual. However this was the longest weve waited for an order. While it was busy, it was over 20 minutes. I wish we had used the app but as we were passing by we chose to go in.

We enjoyed the food very much.

Great service and great food

Just as delicious as the 1st time

I just wanted to say that the staff are friendly, polite and food is excellent. This store shows that the staff is what makes a major change in the atmosphere of the restaurant. I go now at least twice a week compared to when the old management was there. Always a great experience and you can tell by the customers faces and laughter. Great Job guys.

Better than the KFC up the road lmao.

Best fried chicken in NS, great staff, quick and accurate

Excellent, fresh food. Memorable service.

Had taters and gravy it was very good.

Why dont they have a drive thru staff is kind enough but order accuracy is not there strong suit.

Always great chicken fresh never frozen great salad and staff very courteous

Literally thought I was going to pass away it was so bad

Fresh chicken and the best taters around.

Omg!!!! Best fried chicken I have had in years.. I honestly dont know why anyone would ever go elsewhere their taters are coated with the same coating as the chicken, yummy! Coleslaw and macaroni salad, delicious I will never eat greasy fried chicken again. Goodbye KFC there is a new Canadian Chicken Queen in town ... Mary Brown Chicken

Best fried chicken every time.

Food was excellent

Yum

Love there food

Better than the local KFC down the street.

Great service, good value and good food.

great staff and wonderful food

Chicken is moist. The service is hit or miss at this location

Fast and always great moist chicken

First time eating at this restaurant and it is now one of my favorite places to get chicken. Service was great and efficient, the only issue I have with the location in Sackville is the parking lot. The food makes up for the awkward parking lot.

Love this place! Best gravy and taters

Great

Had it for the first time. It Beats KFC by a mile. Not a fan of the wedges. But chicken alone is tasty and very good. I like a home made salad with my chicken anyway.

Best Legs in Town

Great food. Cant go to Sackville without going here

First time here for me and loved it! I had the Big Marys Original chicken sandwich. For fast food choices I usually choose the crispy chicken sandwich and Mary Browns is the best! Super crispy coating, great portion size and it came with equally as good wedges. My daughter had the Chicken pop-ins Thai, which were more than she could eat. All and all a great fast food experience, would highly recommend.

My family just ordered from this location and they re slammed! Deliveries needing to go out, online order pick ups and plenty of walk in customers. They worked well together to get orders out in a timely fashion and the food was top notch. I didn t have any cash on me to leave a tip, but next time my family are at this location you bet I will. Great service and food.

Made me a 60 piece order. Just as fast as they could

Best taters

Fresh cooked chicken, taters with a side of gravy, and coleslaw. Very tasty

Lunch for the office. 8 big Mary combos.

Great customer service and their chicken is great!

You cant beat Mary Browns

Awesome service & awesome chicken, first time customer, will be back again ! !

food is good , but such a slow service never seen such a incompetent staff and management in food industry in my life, over 37 minutes to get 2piece chicken meal . I never go there again

UPDATE: Gave Mary Browns Lower Sackville a second chance today. I have to say the experience was MUCH better. The food was fresh and tasty, the dining area was cleaner and brighter and the two staff I dealt with were VERY nice and friendly! Lets start with the food. Average, overpriced. Ive had Mary Browns chicken at the Tacoma Drive and Cole Harbour locations and it has been superior to this. This location seriously needs a renovation. It borders on being a dump. It obviously hasnt been update in many, many years. Dark and gloomy, feels dirty just by the dated decor. Disappointing that that eating area and public washrooms were closed, as the provincial rules are allowing for inside dining now. (note: I was planning on togo, but at least a place to sit to wait for your order would be nice) Lastly, the staff... Their demeanour was that they tolerated you being there, and was close to hostile. I would have loved this to have been a better experience, as, generally, I prefer Mary Browns over KFC, and I live in Sackville now. I guess I will not be having very much takeout chicken.

Get service fresh chicken and friendly staff

Great service and food