Popeyes Louisiana Kitchen in Lower Sackville
857 Sackville Dr, Lower Sackville, NS B4E 1S1, Canada
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Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
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I don't expect much from these types of fast food places. I do, however expect the chicken at a fried chicken place, to be fully cooked and hopefully hot if I'm dining in. Cold mashed potatoes, pink chicken, dirty place and clearly NO SAFE FOOD HANDLERS in the kitchen. Also overpriced! This place is gonna poison people!! 🤢
Pink chicken, workers sticking fingers in the Mac n cheese for a taste then putting the lid on for the next customer. None of the food was hot. I pray I'm still alive tomorrow after eating here 🤢
This place is literally soooo slow. Waiting for 15 mins is fine, but I had to wait for like 30 mins, and my other friends say the same thing too. There is usually only 2 people working and they won't even look at you. Hogan court popeyes is deff managed so much better.
I arrived at 6:50pm, was next to be served in line. I wasn't acknowledged and my order wasn't taken until 7:08pm. At 7:30 I was asked by an employee what my order was. I told her, and was told there would be another nineteen minutes for mac and cheese. Since by this point I had already been in the restaurant for forty minutes and someone was in the car waiting for me, I said I'd take something else. Everyone who was there when I was had unacceptably long waits. Putting three pieces of chicken in a box shouldn't take that long. If there's a wait, the customer should be told when they're ordering so they have the option of ordering something else. Customers should be at least told when arriving that someone will be with them soon, rather than be left there standing. The food was very good, but the mismanaged way I had to get it wasn't worth it.
I ordered online and selected a pick up time. I arrived a few minutes past my pick up time just to be sure it was ready. It wasn't. However, it was a 10 minute wait. Chicken was great, Chicken sandwich not bad but the onion rings were soggy. Maybe should have pkg'd the onion rings when they did the chicken. Anyhow customer service was top notch as always has been in my experience. Just need to get a tiny bit better on having orders ready that are online ordered.
As with so many of these types of places. The quality has spiralled since opening. Now they hardly put any sauce on anything. Seems to use smaller Pieces and tastes old. Not a fan of this location.
Best chicken fry compared to other franchises.
Chicken is really good! Unreal how large the pieces are. Cajun fries aren't spicy at all...I thought they would be. Mac and cheese is horrible. Slimy, bland absolutely no flavor ughh. Definitely will return for Chicken and try the popcorn shrimp. But I will buy or make my own sides instead of ordering a family meal. Staff was clean, friendly. It is a Super busy location, kudos to the staff. They were going non stop.
Every time I come here I always wait so long and they take so long to prepare and they never tell me when my order is ready and they re very slow so I don t recommend this
took long for my drive thru order but employee was nice and kind
Gravy is different and amazing, chicken is tasty and they have a selection of sauces.
Very, very bad
Friendly staff who were so accomodating.. not to mention their fast service! Wheelchair accessibility: Entrance and Washroom equipped with wheelchair access Food : 5/5 |
Best fast food chicken burger (you serve it on a burger bun, its a burger) hands down, the sides that are on hand are meh! and they never have onion rings ready to order.
Food is really great and the service was amazing! Parking: Plenty of space Kid-friendliness: They are serving kids meal and have high chairs for kids Wheelchair accessibility: Washrooms and entrance were wheelchair accessible
Nuggets were incredibly the best
good food but wouldn t give me chicken 15 - 20 mins before closing and said they were closing when I went in so now I m hungry.
12 piece boneless wings (wanted bone in but they didn t have any) 12 piece tenders, $79. No drinks. Store was filthy, employees hardly spoke, not personable at ALL. I didn t notice all the chicken sitting under hot lamps as I was trying to make sense of the menu, what was included and so on to notice until after the fact or I wouldn t have ordered at all. They took our name for the order, but didn t call or name two minutes later when it was ready (grabbed from the bottom of the pile and thrown into a box) instead kept yelling an order number, but didn t tell us our number. Food was cold and super dry. I didn t bother saying anything, with the experience ordering I couldn t imagine how it d be with a complaint. Seriously would not recommend, between the cost vs product received, service, atmosphere I can t even believe there were lots of other people in there. I assume it was also their first time. Kid-friendliness: Did not see a kids menu, it s also one of the digital menus that changes every 10 seconds so may have missed it.
The wings were really small. Alot of money for such small wings. Spicy fries were good and gravy was lumpy looking. Overall 1st impression...4/10 Food
The best chicken sandwich ever! Crispy outside but juicy inside!
First time trying Popeyes. Grease was dripping from the chicken. The fries were good. Not impressed
Need a larger dine in area
Our server this evening was great! Super friendly and upsold us on things without feeling pushy. Food was delicious too.
Pieces of chicken have been drastically reduced. Quality isn t as good as it was when they opened.
My husband and I had the classic chicken sandwich Soooo salty and almost no sauce on the bun Aswell chicken was dry and not hot Won t be back so disappointing Karen
Very low quality products, but it is deep fried chicken trying to survive in a healthier world, however thats not the issue when you pay $7 for a large mashed potatoes and it is served only half full is my issue.
The best tasting fried chicken ever! Parking: Enough room for parking Wheelchair accessibility: Accessibility to enttance and washrooms
My first time to try and the chicken is really fantastic! Parking: Enough park space Wheelchair accessibility: Entry and washrooms
Tasty food! Warm and fruendly staff
Affordable delicious food
Ghost pepper chicken wings and buttermilk so tasty!
Too long a wait.
Chicken deluxe sandwich was terrible - very salty, soggy and no taste. Mac and cheese was very bland with a stale taste, might not have been fresh. Overall terrible meal. Will not repeat.
It is just as good as Marys Browns chicken and I wish they would open a location in Dartmouth
Ordered a 10 piece meal. Chicken was cooked well and hot, fries were good and hot, biscuits were great. Mac and cheese was also hot and creamy. Service was a little cold.
Fast and friendly service. Food was served hot and with extra sauce
Music was a little too loud, but a very nice place.
Great chicken better then KFC better then Mary browns..
Tasted good, did find it a bit salty though.
Slow workers
The best chicken!
Popeyes service is hands down the worst and they never have what you want. Come on popeyes. You arw new...do better so you can stay with us
Service is amazing!
Always clean in the store and quick
Amazing food and exceptional customer service.
Everything was great. Food was hot and delicious. Thank you.
Love the hospitality and the quality of chicken.. .. Highly recommend... Food
Great food, and lots of it. Prices are little too high compared to other places (more specials needed) Service is good Food
Great chicken and friendly service!
If you Mobile Order, don t forget to check in with them when you arrive to start your order.
Seemed a little unorganized for supper rush. They pulled us out of line and served everyone else, so we sat in the parking lot for 30 minutes. They were nice and the food was fresh, but I think they forgot about us. I had to go in to get it. They were still making it? It kind of defeated the point of going in the drive-through to not get rained on. Parking: The parking lot is crazy when its busy.
The the quality of fried chicken here is very good. Overall service is good. For atmosphere, its a pretty small space and okay for a quick bite and go, New and very bright, a lot of foot traffic coming and going and standing around during busy times waiting for their meals.
Went on Monday 6 30 no white meat for 20 minutes.went to the competition.
Every time order is not ready I ordered just fries and onion rings I know for the fresh one take 3 minutes maximum but I waited over there 10 mins and staff is very rude specially manager women
Delicious chicken
popeyes the food is great the service not so great your a chicken place there should be no reason to wait an hour or sometimes more for dinner
Its expensive but good!
I want to love it but after 3 attempts, ids just okay. Better local options that aren t chains Parking: Limited lot but should always be able to find a spot
Tried out the new wings. Tasty, but far from the best in the area
Chicken sandwich FTW
Two strikes in a row that they messed up my Pick-up orders. Last time they didnt pack my smashed potato, today they swapped my gravy to macaroni. And it will always take you great effort to claim your credit as well! Also, no napkins or settings at all. Wondered how they have assumed me eating my smashes with my bare hands. Use the chickens instead, I suppose.
Food
Solid food and really nice staff
Took 30+ minutes to get an order of wings and 3 tenders. Wings were just left on the counter for most of the time we were waiting for the food. upon opening the food at home it was soggy and gross. I had to drive back to the store to get a refund. Not only is this food more expensive than most other take-out chains, this franchise is POORLY run. Save yourself the gas, time, and frustration of someone being able to mess up making a piece of fried chicken.
Excellent and Delicious Chicken.
Great place to stop for lunch. excellent chicken in a generous size.
They had plastic straws, W restaurant in my book
Helpful
Love Popeyes chicken and sandwich
Finally Popeyes here in Sackville!! Food is great as always. Recommendations - tenders, gravy and ghost pepper wings
I love chicken
Newly opened location so it had a few jittery moments, but, everything was resolved quickly. Restaurant is very clean, well setup. Food was amazing, really sets a high standard for next trip in.
This is great to have Popeyes in Sackville, food was good and the staff were very friendly and nice. Love it.
Paid 36$ for 2x 3pc chicken tenders with Cajun fries ended up with half and half chicken n almost no fries. JUNK, bad service. Sort yourself out. Food : 5/5
my sandwich did not contain chicken and my bag was full of cold fries, the cashier wrote down the wrong name. awful food and bad service. won t come back.
Was in the city for an event and a friend had suggested finding a popeyes for lunch. I had never been there but love chicken so we found the sackville location. The store was clean and inviting the staff was friendly and truly appeared to be happy tp be there. The food was unbelievable and a supervisor even approached our table before we left to ask if everything was OK and if we needed anything. Was the best experience eating out for as long as I can recall. Will definitely make the 45 min drive just to eat there again.
This was a first time visit for myself and my friend and we were so impressed! Our first observation was how many staff and management were behind the counter ready to serve customers with a smile on their face. You could tell they enjoyed their job. The chicken burger and fries was the best We ever had. The restaurant was very clean and bright. This is also the only fast food restaurant that I have been to where the manager came out and asked us how our meal was. Owners should be very proud of this team. It was an amazing experience thank you
Great Tasty Shrimp Platter and Mac Cheese with Tasty not Greasy Onion rings prompt courteous Service Super clean
Great moist chicken. Gives other chicken shops a run for their money.
Stop by with the family for a treat. The service was excellent. The food best as ever! So looking forward to going back.
The food was good, a nice variation from KFC or Mary Browns. They didnt have any white meat prepared when I was there, which was disappointing, but the food was really good. Pricey... but good
I have been here twice now, and the staff have always been super friendly and caring. The food is great as well!
Really good tasting spicy fried chicken sandwich. I also really like the Cajun fries. They gave us excellent, fast service. Thanks!
Excellent chicken large peices Parking: Sackville, NS Food : 5/5 |
Very Friendly place. The fastfood team are like Aeroplane stewardess, their customer service is excellent.
Great taste and good option for breaded chixken
Service is excellent. Fast time lapse. Commending the young man at drive thru last time, i guess the name is arnest or ernest im not sure the exact name....but this backstreet boyband looking is excellent.
Absolutely delicious
First time here, very underwhelmed. Had the chicken sandwich, it was average at best and barely warm, the Cajun fries were good. Very small seating area so you most likely have to eat in the parking lot like i did. The music is way too loud, nobody could hear the lady calling out thier names, she had to come around the counter every time. (Again, not a big place, only 5 tables, should be able to hear) the staff are friendly, really the only good thing. Wont be back.
If you want to give a try for something new try their Cajun Chicken Sandwich
So about a year ago I reviewed the Popeyes in the Larry Uteck area - what a huge disappointment. So when one opened near me I thought Id give them a fair shake. Damn good choice! Everything was better, portions, service, and quality. Definitely on the pricy side but they redeemed Canadian Popeyes for me (US Popeyes was always pretty great haha).
Fresh and tasty
Need a bit more room to circulate ppl. But great food
The staff at the Lower Sackville location are THE BEST. Always friendly, they even make an effort to remember your name.
Tasty food, amazing customer service, were applied stuff
Very expensive for what you actually get
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