McDonald's in Lower Sackville

517 Sackville Dr, Lower Sackville, NS B4C 2S1, Canada

★★★★☆
(1915 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
517 Sackville Dr, Lower Sackville, NS B4C 2S1, Canada
Plus Code
Q889+M6 Lower Sackville, Nova Scotia, Canada
Time Zone
America/Halifax

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
No-contact delivery Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.5
★★★★☆
1915 reviews

Most Mentioned

drive thru (97) coffee (59) kids (43) big mac (16) bag (16) mcmuffin (15) happy meal (13) kiosk (8) check (8) HRM (6)
5 stars
652
4 stars
432
3 stars
339
2 stars
150
1 stars
342
December 17, 2024

This is hands down the most incompetent McDonald’s I have ever ordered from. Unfortunately, they are the closest location to my house and I typically order on Uber Eats, so so have the displeasure of dealing with them whenever I get that Don’s craving. 99% of the time there is something wrong with the order. They never cease to amaze me with how they are able to screw something new up nearly every single time! It’s also frustrating that they never call if something I have ordered is not available and just pick whatever random thing instead. For example, tonight in place of a medium fries I received apple pies. 1. Of all things, how do you not have french fries???? Even if it was just going to be a bit of a wait, why wouldn’t you have called to let me know. 2. What on earth would make you think I would want APPLE PIE in place of fries? Just call the customer and ask what they would like in place of the unavailable item…it’s really not that complicated. I have also waited lengthy times, but when I finally receive the order half the food will be cold and something is missing…lol. Like most, I have no problem waiting for my food, but if it’s going to take you nearly an hour you could at least take an extra minute to make sure it has been made right. Management needs to do better and train their staff to actually know what they’re doing. Start calling customers if you don’t have the requested items for their Uber Eats orders. Take a minute to double check and ensure there is nothing missing before you hand the bags out. Read directions from customers for any special requests/allergies/etc. I promise that implementing these simple, basic things will help improve the quality of your service.

December 3, 2024

Ordered thru the app, completed it the curbside pickup. Waited for 21min for it. I wish I could give a negative score..... They need to learn from subway.

★★★★★
October 10, 2024

Love the service and the kids play room. So cute and current with the touch screen tables 👏🏾👏🏾👏🏾

★★★★★
August 8, 2024

This place has changed so much in the last few years. It went from being a place that I never wanted to go being filled with kids, loitering, messy food, cold food and overpriced to now where they have somebody constantly cleaning the restaurant area, the staff sound like they're having fun behind the counter while still getting things done and there's a supervisor that actually cares and walks around asking people how things are and she genuinely will make it right if it's not. Good job bringing Madelyn into the store! Shes awesome!! It's not very often you get a filet of fish that's not covered in sauce. This one looked great and tasted great too.

★★★★★
July 13, 2024

Food/ everything is hot and fresh, you will feel it with every bite. I feel special coz as if they made me feel it was made for me. Service/ everyone is providing service with a smile. They made me feel I am welcome to every visit. Atmosphere/ great restaurant with welcoming surroundings. mcdonalds lower sackville provided everything you could ask for.

★★★★
June 15, 2023

I'm going to be honest. It's McDonald's. It's hard to mess up. But my kids see the advertisements for Mario Kart or the Grinch and they literally get toys from multiple years ago. It's frustrating for them. And giving out toys that are just cardboard is ridiculous.

★★
February 25, 2023

Just ordered from skip, was very unimpressed with our order. I had asked for extra extra pickles and I got literally a pickle and a half.. and my fries tasted quite old. Not to mention my roommate ordered her burger with no ketchup which they very obviously put on her burger then scraped off. Good thing she’s not allergic because apparently they don’t seem to care about that ? She also asked for no lettuce and onions and got literally nothing else on her burger. No pickles, no cheese, no Big Mac sauce. Just a Big Mac with burger patty’s. (She got 2 burgers. I know the Big Mac doesn’t typically come with ketchup). At least the order took about 8 minutes but I think I would’ve preferred the extra 5 minutes to get the order correct and decent quality 🫠

★★★★★
April 2, 2021

Decided to take the kids out for breakfast. We were greeted at the door by a manager, they were extremely friendly this morning, offering table service and willing to answer any questions we had. The restaurant was very clean. We also met the store owner this morning. It was very nice to finally have a good experience here :)

December 22, 2024

Customer service is terrible and late night you have to wait hours in the drive through because they dont hire enough people it sucks

★★★★★
December 21, 2024

Great service and hot fresh food all the time Kid-friendliness: Attentive to kids Food : 5/5 |

★★★★★
December 21, 2024

A good place where you can bring your kids Kid-friendliness: Playroom area is the best and the service Food : 5/5 |

★★★★★
December 21, 2024

Quick service in this restaurant

★★★★★
December 21, 2024

Good service team

★★★★★
December 21, 2024

Have an excellent experience of this store Kid-friendliness: very friendly Food : 5/5 |

★★★★★
December 21, 2024

Great service

★★★★★
Local Guide
December 21, 2024

Great service. Maddie is very friendly and is concerned that we are served well

★★★
Local Guide
December 21, 2024

Not the cleanest store but ok

★★★★★
December 20, 2024

Good service good people I always recommend to others to eat at mcdonalds

★★★★★
December 20, 2024

very helpful staff

December 18, 2024

Awful service, awful quality of food, awful bathrooms I would never go back here in my life. I ll be travelling to burnside from now on.

December 18, 2024

Makes sense why this place got 3.5 stars it s not good

★★★★★
December 16, 2024

Great food great service!!!!!

★★★★★
December 16, 2024

Nice location with great staff Parking: Best location Kid-friendliness: Giveaway toys to make kids enjoy their time while waiting for their food

★★★★★
December 15, 2024

Friendly staff and always accommodating my delivery order. Love this store

★★★
Local Guide
December 15, 2024

Typical McDonalds, dont expect much and traffic can suck, to get in and out of

December 15, 2024

Been waiting in the drive thru for half hour with just 1 car in the front. I dont know what are doing.

★★★★★
December 8, 2024

Very good service, i really love the staff Kid-friendliness: Giving coloring materials to kids Food : 5/5 |

★★★★★
December 8, 2024

they always offer quality food and the staff are very friendly

★★★★★
Local Guide
December 8, 2024

Very nice environment, I seen staff cleaning the dining room twice when I was there. Huge thumbs up for all of them for caring! Update: July 14, 2024...I have changed my review from 5 star to 1 star, only because I cannot give a 0 star or negative star rating. I just finished trying to eat at this location but it was disgusting. The tables, the floors and even the walls were dirty. I mean really dirty. The wait for the food order was too long and they were not that busy. All the items I ordered did not arrive at the same time, not the same level of service as when I first reviewed it. But by far, the most disturbing thing was the lack of cleanliness. If anything, Macdonalds used to be clean; not this place.

December 8, 2024

Fry s not salty waited in the drive thru for 30 minutes nobody doing there job only gave me half a drink and half there menu plus ice cream where out of stock

December 1, 2024

first the guy in the drive through griddied at me and my friend, his dancing was horrible and it made us uncomfortable, then we get our drinks and my fruitopia was so watered down it was undrinkable i would ve rather had water. then they handed us the bag didn t even wish us a good rest of our night and then we open our order(we ordered the bestie bundle) and we get no damn bracelet.i wouldn t have ordered the bundle since it cost me so much now i can t pay my rent this month. thanks mcdonald s.

Local Guide
December 1, 2024

If I could give a negative star I would. The old ladies in the mornings have got to go. Never seen such unorganized silliness in my life! Terrible experience!! Ppl need to stop supporting this location, they dont have it together.

★★★★★
December 1, 2024

clean and friendly staff

★★★★★
December 1, 2024

Fast service with hot and fresh food

★★★★★
December 1, 2024

People are so friendly

★★★★★
November 22, 2024

Good service

★★
November 22, 2024

This is the only nearest McDonalds to me and they ALWAYS do something wrong with my order. And dont even get me started on the wait times. I avoid this place as much as I can.

Local Guide
November 22, 2024

They gave me the wrong order after waiting 10 minutes

November 22, 2024

It seems every time I order hash browns here, they come cold and hard as if they were sitting out for a while. This is getting ridiculous when you charge so much for this crap.

November 22, 2024

Abysmal portion sizes and questionable food safety. The one up the road in Bedford is 10x better.

★★★★★
November 22, 2024

Always a cozy space for a quick meal.

★★★
November 22, 2024

Great

November 22, 2024

Ordered medium fries got small left over once and half the box was empty, Went there for having some drinks in peace, but their Indian employees were screaming and laughing too loud, they should work on focusing on food they making rather than disturbing peace of people having coffee.

Local Guide
October 22, 2024

When you go here they will appreciate and ask for your spend time in things . When i went there to oder having coupon they like didn t listen us properly as what actually we want I don t know why this needs to be change first. Thanks hope reviews help you out

October 22, 2024

On September 22, 2024, at 12:50 PM, I had a frustrating experience at the drive-thru. The employee asked me to park at the curbside because my food wasn t ready, but there was a car blocking my way. I was confused about how to maneuver around it. The employee insisted that I needed to park at the curbside. I explained, I understand that, but I m having difficulty because there is a car in front of me. She then suggested that I should reverse to get around the obstruction. As I was doing so, I overheard her make a comment in Hindi, saying I don t know how to drive. When I confronted her, she denied it. The whole interaction was very unprofessional and upsetting.

★★★★★
October 22, 2024

service was good i ordered big mac combo with a sundae she insisted to give napkins good job and well trained will be back definitely Kid-friendliness: Very nice and clean Wheelchair accessibility: Very good and helpful thumbs up

★★★★★
October 22, 2024

Friendly service.

★★★★★
October 22, 2024

Great service

★★★★★
October 22, 2024

Great people and service team

★★★★★
October 22, 2024

The staff this afternoon were very great especially The lady named Madelyn, she was very professional in dealing with customers.

★★★★★
October 22, 2024

This place has the most courteous counter staff . I appreciate that they know me and they have my coffee ready in only minutes after ordering . They are pleasant and eager to get you served and on your way . The cleaning staff is most pleasant taking time to chat with the dining room customers . Very helpful with elderly customers bringing food to the table for those requiring assistance . I can only speak positive about my experiences here . I m a customer at least 2 times a day during the week . I always receive good service no matter the time of day . Parking: Always lots of parking available even on the busiest of days

★★★★★
October 22, 2024

Clean McDonalds with a modern play area for kids. Great staff who go out of their way for customers.

★★★★
October 22, 2024

Pretty standard experience. Fries needed more salt.

★★★★★
October 22, 2024

Parking: Nice parking. Food

★★★★★
October 22, 2024

Very clean space and kind staff! Parking: The parking lot is big with lots of disabled parking spots so very accessible. Food : 5/5 |

★★★★
October 22, 2024

The nugget happy meal didn t come with its sauce but they gave it at the counter. Any more would be a charge. That seems a little cheap.

★★★★★
October 22, 2024

Awesome crew

★★★★★
October 22, 2024

Recently dined with a friend and 3 little kids and staff were so nice and helpful to get our meals quickly to us and were very welcoming :)

★★★★
Local Guide
October 22, 2024

Great

★★★★★
October 22, 2024

Food was hot. Service quick and friendly Parking: Lots of parking available. Food : 5/5 |

★★★★★
October 22, 2024

Kid-friendliness: The playground is fantastic for kids Food

★★★★★
October 22, 2024

good service and quick. friendly people, nice staff

★★★★★
Local Guide
October 22, 2024

Maddie is so amazing! I want to give a shout-out to her for her excellent customer service.

★★★★★
October 22, 2024

Friendly and fast service even in busy hours we ve been encounter at lunch rush Kid-friendliness: Their having place to play while waiting for our orders. Thanks

★★★★★
October 22, 2024

Very nice crew. Shoutout to madelyn

Local Guide
October 22, 2024

Absolutely disappointed, Lower Sackville is a family area, Happy Meals without toys, they have been giving some cardboard puzzles for a year now, the kids are upset every time, I didnt have time to go to another place, and the kids wanted crocs, I hoped something had changed, but alas, the kids are upset again

★★★★
October 22, 2024

Quick service Parking: Really easy access Kid-friendliness: Play place

★★★★★
October 22, 2024

Fast service and nice staff

★★★★★
October 22, 2024

Best fries i have had in years. Normally live in TO and I couldn t believe how good they were cooked. Service was amazing too

★★★★★
October 22, 2024

Good services

October 22, 2024

Literally one of the worst McDonalds. Spending the extra 10mins to drive to the Bedford McDonalds is 100% worth it every time. Dont go here

Local Guide
October 22, 2024

Wrong order every single time I go and I do no custom anything last time grandbigmac with bacon no bacon.... Kid gets apple slices yet they always give him fries every single time. This time I got the wrong drink wrong size fries and once again fries instead of apple slices!? God forbid you ask for no of one item they will give you extra. Listen if your going to complain about being paid minimum wage or just above try getting a single order correct then complain because at this point you have to be tryingmto get one thing wrong an order its honestly unbelievable.

Local Guide
October 22, 2024

Prices are much to high for a fast food place

★★★★★
September 22, 2024

Very nice and friendly

★★★★★
September 22, 2024

Parking: Big Parking Kid-friendliness: Spacious playhouse Food : 5/5 |

★★★★★
September 22, 2024

Great service. food was hot and prepared quickly Parking: Lots of parking Kid-friendliness: Lots of options!

★★★★★
September 22, 2024

Parking: Big parking, big play place Food

★★★★
September 22, 2024

Air conditioning needs fixing. Parking: Food : 5/5 |

★★★★★
September 22, 2024

Very uncomfortable all summer. Lack of air conditioning Food

★★★★★
September 22, 2024

Mc donalds lower sackville manager and kitchen staff.They always greet the customers I observe them they are fast and efficient.The service is fast and attentive. Ms madelyn is assisting the customer needs and all staff are doing multitasking also.Good job guys..

★★★★★
September 22, 2024

I love the mccrispy and mango smoothie. Great service and food was awesome.

★★★★
September 22, 2024

Kid-friendliness: Lots of kids! Food

★★★★★
September 22, 2024

Good service

★★
Local Guide
September 22, 2024

Used to eat here every Saturday night but I think this might be it.. order has never been right we always have to check the bag before we leave. last week was raw chicken nuggets, this week they re old and burnt. Darn.. :(

★★★★★
Local Guide
September 22, 2024

Pretty cool that they have ketchup containers instead of the little paper cup

September 22, 2024

Worst ever. Ordered 10 nuggets, fries and a McDouble! Got parked for almost 5 mins, food brought to the SUV fries were almost cold, nuggets were barely warm, not sure why we were parked. And now your McDouble s don t come with onions. You have to request extra onions in order to get some!

★★★★★
September 22, 2024

friendly staff and quick service

★★★★★
September 22, 2024

awesome service

Local Guide
September 22, 2024

Terrible service

★★
Local Guide
September 22, 2024

I dare anyone to eat a big Mac without it sliding out of the bun ,to much special sauce l dont think they even care??

★★★★★
Local Guide
September 22, 2024

The manager kindly asked us to have a seat while we were waiting for our food and brought it over to us. Very quick, hot and fresh

★★★★
Local Guide
September 22, 2024

Love the staff here!

Local Guide
September 22, 2024

All the staff standing around carrying on laughing, nobody cares to change the garbage that has not been changed and I would assume hours overflowing and absolutely disgusting

★★★★★
September 22, 2024

Venus helped me choose an item from the menu. Even asked for water. Amazing customer service.

★★★★★
September 22, 2024

Venus is very helpful asking if we need anything else and saw her helping others too thats the service

September 22, 2024

Worst to visit.

★★★★★
August 22, 2024

Guest experience leader Madelyn was amazing. Very patient with my senior dad. Kind and thoughtful. Great smile

★★★★★
August 22, 2024

Very friendly with my kids and awesome service Kid-friendliness: She guide the kids and entertain Food : 5/5 |

★★★★★
August 22, 2024

Air conditioning not working. Parking: Ample free parking. Food : 5/5 |

★★★★★
August 22, 2024

Great service! Friendly staff and nice atmosphere

★★★★★
August 22, 2024

Good service team

★★★★★
August 22, 2024

Wonderful service and people. Great food. Environment was clean. But the in-store temperature was too warm. It would be better if the air conditioning was cooler. Kid-friendliness: This location has a play room (not a play structure)

★★★★★
August 22, 2024

Friendly staff, clean place and quick service

★★★★
Local Guide
August 22, 2024

Slow curbside service today. No straws for the drinks. Only half of the strawberry pies were available... Again.

★★★★★
August 22, 2024

Lovely service

★★★★★
August 22, 2024

Fast service

★★★★★
August 22, 2024

The staff at the Lower sackville location are fast and friendly. Madelyn is fantastic at her job!

★★★★★
August 22, 2024

The service was great, food was very good . Very very helpful.

Local Guide
August 22, 2024

Slow as can be. Have had two occurrences where I ve been asked to park and wait for my order, and they have forgotten about me.

August 22, 2024

The people are very hard to understand, over and over my food has been incorrect and this time when I tried to correct the mistake they told my its correct on the receipt Yeah but thats not what I wanted to buy. Never going back

August 22, 2024

I rarely write reviews, but the Sackville McDonalds has to be one of the poorest ran stores I have ever visited. Had an issue with my order, as the price of my meal on the drive-thru screen differed from what the till stated it was. When they changed my drink from a medium to a small it actually made my order cost even more. What did they do to rectify the problem? Absolutely nothing. I left without paying and without my food.

★★★★★
August 22, 2024

The food are great and the service staff are accommodating.

★★★★★
August 22, 2024

Amazing restaurant

★★★★★
August 22, 2024

the food and the service was incredible

August 22, 2024

Three women were standing around talking with 3 vehicles in line we ordered a 20 pack of nuggets, drink, and fries. We were then asked if we had the 20 pack of nuggets and we said yes we get our order and drive away only to get on the highway and find we got a quarter pounder and no nuggets

★★
Local Guide
August 22, 2024

During the day is decent but anytime after 10pm expect waiting 40 minutes only to end up with not what you ordered. Shame on me for not checking the bag for the proper items . . . Even though it was midnight and there was 3 people in line (Aug 12-13) . . . How you mess that up is beyond me. Anytime I go to mcdons after 10pm I expect long wait times and now Im going to have to double check the bags aswell no matter how many are in line because obviously the workers cant care enough do their jobs

★★★★★
August 22, 2024

Great staff and lunch Kid-friendliness: My kid loves McD s Food : 5/5 |

★★★★
August 22, 2024

Parking: Many Food

★★★★★
August 22, 2024

The mangers on duty went over and above, I couldnt connect to the wifi for some reason and needed to make a phone call, she let me use her personal cellphone and dialed it for me so I could call and get picked up.

★★
Local Guide
August 22, 2024

Food was hot, but they must be conserving or something. 1 small tomato and a sliver of lettuce no bigger then half of a bill. Plus had to assemble myself once opening it.

★★★★★
Local Guide
August 22, 2024

Great service, I was standing in a busy area holding my daughter and Madelyn offered to bring our order out when it was ready. Much appreciated. Cheers!

★★★★★
August 22, 2024

thank you for the great service Madelyn

★★
Local Guide
August 22, 2024

Mcdonalds food is always good. Cant screw up processed food as long as its hot which it was. While I waited 10 minutes for my food everyone in the back was yelling in Hindu. Canadas languages are English and French. You want to speak your language, go back to India

★★★★★
August 22, 2024

Medelyn was amazing . Food and service was excellent, very fast and efficient

★★★★★
August 22, 2024

The friendly service was greatly appreciated

★★★★★
August 22, 2024

Friendly staff especially the manager, clean store. Nice! Kid-friendliness: It has a kid s playground and nice place. Food : 5/5 |

★★★★★
August 22, 2024

Food taste amazing and hot!! The service is great:)

★★★
Local Guide
August 22, 2024

you expect more from McDonalds. Burgers are slapped together, falling all over the place and a mess. I understand its fast food, but it should look like you tossed everything on the burger from 30 ft away.

★★★★★
August 22, 2024

Thank you so much for the great service and food Kid-friendliness: Absolutely amazing with small children Food : 5/5 |

★★
Local Guide
August 22, 2024

Its McDonalds. Its crappy food and now extremely overpriced. Go get better food elsewhere.

★★★★★
July 22, 2024

i really like the service here, employes are nice.

★★★★★
July 22, 2024

Amazing service! Staff so helpful! We had our kids and they helped wipe off tables and make sure we had a high chair. Kids area was great!

★★★★
July 22, 2024

Sackville dons for the win

July 22, 2024

absolutely the worst fast food place i have ever been too. Everytime i come here they either get my order wrong or it takes about 10 years to get my food. Either the pop is watered down or it just took me 20 minutes to get 2 egg mcmuffins. Would give 0 stars if i could

★★
Local Guide
July 22, 2024

Ordered two Skor McFlurries and got one split into two cups apparently. If you put the two McFlurries together in one cup, it would be a regular size.

★★★★★
Local Guide
July 22, 2024

Great service and friendly staff!

★★★★★
July 22, 2024

Nice people here

★★★★
July 22, 2024

Madelyn is fantastic and so are the staff that I meant. Lower Sackville Sackville Dr

★★★
Local Guide
July 22, 2024

Went to McDonalds today bought 3 plain cheese burger a large fry and a medium root beer Root beer tasted watered down no Carbonation. Burgers where good Fries where soggy.

★★★★★
July 22, 2024

Very good service, the staff are very friendly.

★★★★★
July 22, 2024

Madelyn is absolutely amazing. So attentive for our little wessy he just adores her and loves the atmosphere here.. by far our favourite MacDonalds Kid-friendliness: Amazing with our boy

July 22, 2024

There is not a option for zero star. If there, i will definitely gave them zero

Local Guide
July 22, 2024

If the employee would pay attention to what they are serving you..youd get much better results!

★★★★★
July 22, 2024

Very friendly and organized. A special shout out to Madelyn.

★★★★★
July 22, 2024

Please keep the orange cream pop shake!

★★★★★
July 22, 2024

Parking: easy Kid-friendliness: excellent Food : 5/5 |

July 22, 2024

I ordered a 40 nugget bundle meal via Uber eats and had to play phone tag with both Uber eats and McDonald s I swear I ve never had issues with this store I highly recommend DOUBLE CHECKING YOUR MOVILE ORDER BAGS I think I will take my money elsewhere it s ridiculous

★★★★★
July 22, 2024

Clean environment, fast service, polite staff Kid-friendliness: Play area Food : 5/5 |

★★★★★
July 22, 2024

Nice and friendly to go place

★★
July 22, 2024

I ordered a Big Mac meal with a large rootbeer, easy, and took it home. When I got home, I found out there was no burger or my burger.

★★★★★
July 22, 2024

Staff very helpful especially madelyn

★★★★
July 22, 2024

Wonderful experience and food :) Manager is outstanding! Kid-friendliness: Kid friendly Wheelchair accessibility: Restaurant os wheelchair accessible

★★★★★
July 22, 2024

Friendly staff,great prices, great location. Prompt service

★★★
Local Guide
July 22, 2024

its mcdonalds nothing special. Its a coinflip if theyll get it right and there is way to much door dash and delivery there now. You get what you expect

★★★★★
July 22, 2024

Staff and management are always so friendly and courteous.