A&W Canada in Lower Sackville
774 Sackville Dr, Lower Sackville, NS B4E 1R7, Canada
About
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
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The staff at this restaurant are always so friendly and inviting! The restaurant is always clean and the food is always hot and fresh.
I tried masala veggies burgers and it’s super good i think they should have to keep this burger in menus
A&W is underrated. Their burgers are always good and well put together; compared to other fast food restaurants where the burgers look like they've been stomped on. The ingredients were fresh and delicious today. I've always had a good experience at this location. It has good service.
I am getting sick and tired with the girl taking orders at the drive through. She mumbles half the time. She can't get the orders correct. I was there at 2:40 pm Aug 01. I had to repeat myself 4 times today. She still kept repeating it back wrong. Which caused me to get a little up set. Then someone has the nerve to come on the mic and tell me to be nice to her staff. If her dam staff would get the order correct I would be nice. This happens every time I go to the sackville drive store. Please get her off the mic or teach her to understand English.
On Thursday July 18th 2024 I had breakfast here. Please keep mine I comparing it to other fast food franchises. so the ratings are based on that . I was quite surprised about the great atmosphere as it felt like a local breakfast environment with various ages and regulars in attendance during my time there. It's very bright and airy and it felt like a nice local spot that a privately owned restaurant would offer. The workers that were on shift were hustling and I found service was very good and friendly. They use a number system so you can grab your seats and enjoy your beverage before your breakfast comes which is delivered to your table. They served up the usual A&W breakfast and I'm giving it five out of five for fast food quality . I find the coffee is very good and I'm a bit finicky about my coffee, in my opinion it's better than Tim's and as good as or better than McDonald's. The location is part of a large open mall in Sackville with many other services moments away and it's right on the main drag, Sackville Drive with easy access in and out and ample parking. It's busy viewing outside of car traffic going by, not much pedestrian with Lower Sackville being a suburb. I plan to go back and if I have visitors in town I would not hesitate to take them there for a quick breakfast.
Staff was vert friendly. And was surprised to see they still serve their root beer in frosted mugs. Had the crunchy chubby chicken burger. Fries were perfectly salted and were still hot and the burger was delicious
More of a PSA than a rating of the entire place. This frozen root beer gimmic they have going on.. don't do it. A small was 3.44 and it's like you went to a corner store and bought a freezer burnt slushie. Literally, a corner store slushie would be better actually, and you would get a massive size for the same price. Just don't do it.
So, I'll start with the wins. Their new root beer sweet cream smoothie thing is the best thing they've ever put out. Unbelievably delicious. I also very much enjoy their chicken sandwich, and it's quality is fairly consistent. New location is small, but tidy and clean. A few pieces of feedback - they have the potential to have the most delicious onion rings, but they put way too much of the seasoning salt on them. The ones we had tonight were actually to the point of being inedible. I was also shocked at the pricing - I had a combo with a sandwich, onion rings and a smoothie thing. My husband had just a basic burger and our bill was nearly $30 which seems crazy to me. We will be more cautious next time of what we order.
I dont eat fast food often but when I do this is mu go to. Food is prepared when you order it so its always hot. I like the coffee
Slowest drive through
Friendly staff and great food. Very consistent in their food quality in my experience.
One of my favorite places to get breakfast.
Great place to eat, the only fast food restaurant where the food looks like the pictures!
The speed here is Abysmal, easily the slowest A&W Ive visited to date. Despite that, I cant really say anything bad about the food, as its almost always top-notch, but the speed of service really needs improvement. Food : 4/5
Great breakfast Well this place is going wonder why business isnt what use to be ........ Diet root beer was flat , fries where half full. Yup they are going to have to get management a kick in the butt and pay attention to what they are sell for ok food. Food : 3/5
Good
Papa burger had no sauce, tomatoes , lettuce , or cheese. $9 should have made our own after having to add everything!!!!!
Awesome place for breakfast
Amanda is very good
Very unfriendly staff. Never again. Food was cold. Place was dirty eap3cially washrooms. Staff on their cell phones. Really. Unbelievable
Always a good place to eat.
Staff was friendly
Vegetarian options: I told them to make burger beyond meat with no patty They do without hun in the tray and just put hashbrown on tray Ridiculous staff and their serving. Food : 1/5 |
I am not going to pretend its fine dining, but for a burger outlet, its clean and tidy, and the staff were polite. The food was edible, not greasy, and had a not unpleasant flavor and texture. By a long way, the most food like fast food outlet serving food of this type. Absolutely, I would purchase from here again.
I drive from spryfield sometimes JUST to go to this location. The staff are angels. I know how busy and hard working food service is (been there) and I can tell the staff here try their damn best to make their restaurant a good place to be. Bless!
Amazing staff and great food. They make an awesome Mocha.
Onion rings are a great substitute for fries
Good service
Its fabulous!
I love the root beer!
I ordered a Beyond Burger without any side order or drink at 9:41pm on Wednesday, March 22, 2023. Order number was 270 & Cashier was O.... I seen that employees were cleaning since they were preparing to close at 10pm. I said to the Cashier that I promise I wont make any mess so that she had to clean again & she thanked me for that. I worked in Food industry & Retail Management for many years so I get the idea. Couple of minutes later another employee came out from the Kitchen & rudely told me that I can not eat in the restaurant & food must be in a bag to go. I was shocked the way this employee approched me & pretty much ordered me to leave the restaurant with food.
Worst experience ever!! The store was dirty, had to get a cloth and clean my own table! Our order took forever, the bun on my burger was dried out on the edges, our burgers looked like they were thrown together. The supervisor was screaming and using profanity. There were kids in there!! We were not the only customers shocked about the screaming and cursing!!
Worst experience ever I waited in the drive thru for 20 minutes for them to take my order then I paid for my meal at the window then I was told to pull around to the other side to wait for my meal I waited another 20 to 30 minutes for them to come tell me theres be a mistake and they messed up my order so they had to end up giving me a refund and no food I wouldnt recommend this location to anyone
That s it. Shut up get out there. The onion rings are not crispy. They re double onion and no spice order. I got tomato that just pulled the whole sandwich apart and it s hard as heck. Lettuce us was like slime and tasted like chemicals. Nice girls.
Easy parking Clean and tidy Clean Washrooms friendly staff Good hot food Fast service
Service was a little slow
Parking: Poor service food was cold never eat there again Food
Great burgers. Short wait time...always busy.
Great experience! Having just left BK due to inattentive and inactive staff we came to A&W and were immediately served by a smiling attendant. Our food was great and the service was quick. The server was kind to my 4 year old. Staff quickly responded when we spilled some water. Thank you!
Just paid $60 to feed 3 people..got home was missing items from our order and hamburgers were burnt and very dry. Food
Yelling at staff about taking to long so everyone can hear. Mess in the dinning area and you pay 17 for a buger with one piece of bacon broke in half. Do better....
Waited for them to open only to be told at 7:02 that they would need another 5-6 mins before they could even open, let alone take my order and start the food. Maybe their employees shouldnt show up 5 minutes before their shift out smoking cigarettes. Ridiculous
Same great food everytime. Clean and friendly staff
Friendly staff and food was well done during my last drive thru visit
It was ok
The food was pretty good, obviously overpriced but that s no fault of the lovely staff who work there. atmosphere is fine. Shout out to the little pregnant girl, working her butt off, she definitely deserves a raise.
Suspiciously, Only when certain team members are working are some menu items unavailable. if you try to order anything made to order or what they choose to not prepare they will explain that you will need to wait in the parking lot for 20+ minutes to receive the menu item you want and other times they will refuse to make the standard item all together and only offer a substituted combination of beef Pattie s and ingredients that they ve decided to prepare that day. This is big bummer. Ryan
Normal A&W food-wise but the staff was very nice and the seating area was comfortable. (Avoid the sweet cream iced coffee at at all A&Ws. It just takes like slightly water down International Delight).
If there are more than 1 or 2 people in line, you will be waiting an awfully long time. Staff are nice, but they are certainly in no rush.
Service was acknowledged as being slow by staff, however staff failed to ensure order accuracy, food was delicious but we discovered when we ate at home that we didnt get all of our food.
Drive through can be quite slow
A month ago I had breakfast at 774 sackville drive. Never made it back to my car I was sick. Did notice that the food hasnt been as good as it was before staff was changed about 7 or 8 months ago. Two days ago my wife picked me up a burger on her way home about 7pm, ate it and by 11pm I was sick 14 hours later i started coming around. 42 hours later and I finally feel like I can eat. Food poisoning. You only get one star because you made me give it to be allowed to write my review. Maybe a health inspection.
Great staff, awesome food
I love those burgers
bacon and eggs, toast, and a hashbrown
Super friendly and fast service! Food is always hot and fresh
The folks who work here are friendly and good at their job, taking on more than one person should sometimes, well done, folks. Food is great, they surprisingly have really good coffee. If there were more a&ws around, Id get my coffee from them more often. Usually I go for breakfast sandwiches and a coffee and its always good!
These people are doing their best, but they are too few. Orders are being served sooo slooowly! This restaurant needs more workers. The food is delicious, location is perfect, prices are ok. Their Mushroom Mozzarella burger is the best Ive ever eaten!
Did not get what I order!...should have look in bag befor I left the drive through.
A&W is a responsible food supplier and are very diligent about Covid protocol. Above and beyond....great service.
Good place to go if gluten free and still want a good burger.
Service was excellent, food was top notch
I enjoy the inexpensive breakfast, not too greasy, I go for the full breakfast.
Food was great and staff was friendly
I loves me a good teen burger!
Great coffee. Love the apple turnovers...
had a craving for onion rings, wish there were more in those envelopes
Got a coupon deal .... Food is always great.
Normally its my goto place for a quick burger. My last visit wasnt the best as my burger was way overcooked.
Delicious fries and burger
Staff have positive attitude always appreciated
Staff are great, food delicious, restaurant spotlessly clean.
Disorganization is a understatement. It was the worse organized restaurant that I was ever in.
I love A&w but will never get delivery again if they keep using door dash. Buddy dropped my order in front hall of building and didn t even ring my bell. I happen to see him drive up and walk to door then no ring. Went down and got it before it walked away. Idiots!
I was disappointed. Normally I am quite pleased. I know they were busy but both of my eggs yokes were broken (l wanted easy over )and Watching the cook put the bacon on the plate with their fingers im pretty sure was not according to protocol. Ill give the benefit of the doubt but that is strike one.
Food was cold. I guess end of breakfast shift. Coffee is great tho. Went thru drivethru, over 10 min wait :(
Delicious as always! Best tasting fast food in my opinion.
really good food staff is also sweet specially the girl with glasses. always got good customer service dine-in also really good inside feels like home
While going through the drive through I was waiting quite awhile but they were busy which was to be expected. To the blonde haired girl who helped give me my food she was amazing very polite, kind , and seemed like she had really great customer service skill, the other girl with the red in her hair not so much , she took my payment and then when I said I had not received my food only drinks she glared at me , then continued to glare at me while I waited.. also did not say a word to me when I pulled up nor when I pulled away. Definitely should get some training on interacting with clients..
Worst experience I ve ever had in customer service. Messed up our order in multiple ways. We waited 30 mins for one meal. They told us that the order wasn t in their system and they couldn t find it after we sat there and waited 30 mins. They were all standing in a circle talking through their head sets, staring and laughing at us so obviously. Extremely uncomfortable experience. Wouldn t recommend going there ever. Not very personable at all, and very rude. They need to train their new staff better aswell.
Didnt listen to order instructions and there was a long wait for the food and to place the order. In the end they didnt have the order right, but we were home and didnt have the patience to go back.
I dont know if its the labour shortage or management issues, but theres been a decline here.
Always a Great fresh Breakfast $8 with coffee perfect
Been sitting in drive thur for over 25 minutes for 2 Eggers,hash brown Parking: Sackville drive not very good on service,went thru drive thur and was there for over 25 minutes
A bit of a wait but they were super busy! The KitKat chocolate pies are AMAZING!!!
Food was good, fresh and hot during an extremely busy time. Ordered the limited-time chicken nuggets and was shocked that the are $1 a piece! Definitely not worth that price!
Had a very good breakfast at a reasonable price.
Its an A&W, not much else to say.
The best fast food customer service ever! The lady at the counter yesterday did amazing in making everyone she served smile from within! Her friendly and welcoming tone made my day and I couldn t help but told my husband how great she was as soon as I went back to my seat!
The only fast food restaurant choice for the vegan gluten free people out there and it does not disappoint! Beyond meat burger with a lettuce wrap for $7.99 plus tax. Delicious everytime! Vegetarian options: Vegan gluten-free beyond meat burger with lettuce wrap Dietary restrictions: Vegan gluten-free beyond meat burger with lettuce wrap
Service Good, Food Good and atmosphere is ok. Only thing was the floors where very slippery, i suggest mop heads be replaced as floors feel very greasy.
Even though they werent busy my food was straight out of the fryer
All good
Food was good
Its a&w you get what you expect great keto burgers
Relatively high quality food Among fast food chains and sometimes they have nice coupons and offers.
Great customer service. The young man that served us was really nice and personable. I find that is a hard thing to find in fast food restaurants now a days
Apparently making new gravy for poutine cant happen when its close to close... Ya know 3 hours before close..
Very fast service and great food
They have the best hamburgers and the guy at the drivethru was quite funny and personable. Thanks, gang!
Best affordable breakfast in town. Recommend the All Canadian Special. Just over $7 for 2 eggs, 2 strips of bacon, 2 breakfast sausages, hash brown, 2 slices of toast with 2 slices of tomatoe on the side. You cant buy these ingredients and make it for less! Plus it is always a clean restaurant with good service and friendly staff. On a side note they disenfect the tables and chairs after each sitting. Easy 5 star rating!
Drive thru. Usually very quick & odrts are correct.
Cane up to the window expecting exceptional service and boy was I wrong, when we got the speaker Tim was very annoyed that we showed up at 10:23, when we ordered 3 snack items he seemed upset that we were order so much. When we got to the window he a little nicer, still gave him a tip because I get it we showed up a little late, first imperfections matter :)
Staff is amazing
Good food & very clean.
Good service and food, but very expensive
I love A&W but I wish they didnt only have the tomatoes that are dried up ends it never fails.
I always loved A&W food! Great taste and friendly staff! Dont slack A&W!
My favorite is the mozzarella burger, it never dissapoints! I LOVE the apple pies here!
Always happy with the food and service at Sackville A&W location! Friendly, helpful staff!
Good burger
Good food
Great hamburgers and sweet potato fries
Sackville location. Awesome. Service was great
I was not overly happy with the service here. I did not receive the correct order and when I went in to get it corrected, they charged me the difference (which was fine) but then I had to wait and they did not replace the fries. So my kids got cold fries and at least 3 cold strips. I worked in fast food for my first job and for 3 years. That would have been unacceptable back then. Unfortunately this seems to be standard these days. Normally I like the service here but this day was not a good day.
Great service
Had the chicken strips meal. Fries were super good and hot. Chicken strips were good also. Will return. Place was very clean and the staff were very nice and friendly.
I mean its A and W staff was good food was good
There was a bit of a wait but the food was good
Drive thru was quick, staff were incredibly friendly and helpful...food was delicious, as always!
Doesnt sell cigarettes
Very friendly staff and the food was hot off the grill.
Amazingly kind and generous manager. Thank you so much.
Front end staff extremely friendly. Food was hot and served fast.
Friendly staff for an impromtu stop for breakfast of a Friday morning.
Wasnt the greatest. Burgers are not what I remember.
The best fast food in town.
Straightforward experience
Great food, but a little pricey!
Food was delicious, a bit of a wait tonight in drive through. When we got to the window, the blonde girl that was working was so rude and had no patience for us at all. Could tell she really hated her job there and didnt want to work. Wasnt very happy with the customer service part of it. Over all food was great customer service sucked and I feel she shouldnt be working there.
Best burger !
Bang on A&W location. They have never screwed my order and drive thru is always a pleasant visit.
Order not right. Rude employee
Good takeout
Excellent Habanaro Chicken Burgers also suggest the Onion Rings over fries. Remember with fries the usual thing is with ANY fries they go to the Thieghs in 10 seconds according to Dr Oz? Best spot for Fresh Breakfasts.
Amazing staff and food
Food is usually pretty good but fries are always less than full..
Awesome food Awesome staff
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