Boston Pizza in Lower Sackville

We love the Lower Sackville Boston Pizza. All the staff are polite and friendly. The service is always quick and the food is great!

A midday treat with our youngest granddaughter

Hour wait after being told 25 minutes and drive home and missing food. Edit : Store made up for it on the next order. I will return again. Thanks! Service : 5/5

I was really disappointed with the Mac and cheese I got for 20 dollars. It was very dry

The food felt like it was microwaved, and the server had an attitude

Brittany is awesome, Great service, will be back again

Great spot for social gatherings! Staff was entertaining and down to earth, food was delicious!

Great service good place for drinks and food

Awesome food, Brittany was polite and attentive, awesome service

Great service, great staff Brittany is the BEST !!

Britts the best server !

Waited 22 minutes for no one to come to the table at all. Walked out with my family. Very disappointed in this location.

Brittney and Hannah ARE THE ABSOLUTE BEST WAITRESS S EVER! They are fabulous! Love coming to this location just for them

Brittney and Hannah are best servers ever! They always make our visit wonderful. I love coming here to see them!! They re always very friendly and know exactly what to do to make our visit great.

Dietary restrictions: celiac Recommended dishes

Brittney is the best!!! Full of energy and creates a perfect environment!!

Brittany is excellent, so fun, great service, awesome server. Very attentive and friendly! Thank you Brittany!!

Brittany was great, always making sure we were doing good and making sure our drinks were always full.

I order the smokey spaghetti no meatballs and what I got was spaghetti with hardly any sauce which made it very dry.

Dont let customet sit down and wait, and every waiter walks past, and no one wants to serve you... managers walk around no one helps. Wont be back

Boston Pizza in Lower Sackville is absolutely FANTASTIC! Great service, amazing food, and the atmosphere is top-notch. The pizza? WOW! So good, you won t believe it! Every time I go, it s a home run always a great experience. This place knows how to do it right!

Everything was fantastic. Brittany was very nice and took great care of us. Will definitely be back!!

Great time

Brittany is the best

MacKenzie was remarkable! She read her customers (my wife and I) well... understood our interests and regularly checked in to ensure our experience was as we would hope. Impressed by the service and food... BP you get it!

Sophie, and Tremaine were extremely unprofessional and harassing a customer on the phone, mocking them, laughing and hanging up repeatedly. These two individuals were very unpleasant company and I will not be returning

Had Brittany serving us cold beer fast! Would definitely recommend and ask for Brittany

Brittney served us amazingly

Great food and sevice. Great place to watch the game.

Hadnt been to a Boston Pizza in a long time. I was very happy with my chicken burger and side salad. Their bottomless iced tea was delicious too

Lovely servers at Boston pizza . We ordered the new maple bacon burger with Caesar salad Boston burger with fries and a kids pizza and fries. The maple burger patty was burnt and to much sauce. It was okay . Not my favorite. Cost us $53 which for what we got was not worth it.

Close to my home. Always come for dinner when we dont feel like cooking at home. Hostess, waiter/waitress are all very warm, professional, and welcoming. It is a very comfortable family dinner place.

The night I was there, it was a graduation celebration.There was probably twelve of us. The service was slow due to the fact that they were working short staffed and also they had no dishwasher in the back. Has someone? That works in the food industry and faces these challenges.Every day I felt very sorry for the staff working that evening The food was amazing when we received it and it was hot and tasted delicious. I had the spinach and Mushroom linguini.I believe and it was very, very good.We had several appetizers which came out fairly quickly. Our server was a sweet young man.And apologized quite frequently. I would. Not hesitate to go back again.

Appreciate the kitchen staff to serve the best food in my all time experience

The Boston Pizza we visited was the worst weve ever experienced. It took a long time to take our order. We ordered oven-roasted wings but received fried wings instead, which were clearly oily. When we asked the server, she insisted they were oven-roasted, but we are certain they were fried. The ribs also tasted old. We wont be returning.

Alright. Excellent service and delicious pizza. I just take one star off for the atmosphere because its basic and a lot of people

Got take out so cant really comment on atmosphere but the pasta was amazing and the person who helped me was very friendly and prompt

Good food , service. Was glad it was opened on canada day. There is not enough good restaurant open that day

Staff and food great but can be a little noisy at times but when people are having fun whats a little noise. Enjoy.

Thanks guys food a great meal & Services

Great food as always. Cant go wrong. Feed your kids better than we can feed our kids.

The Sackville BP was a real treat today. Our server, Tyler K, was so pleasant and helpful. The 7-cheese ravioli was delicious. And we had to try the pizza fries. OMG! They were delicious. Home run Boston Pizza!

Took my daughter and her four friends here for her birthday. Food was great. Service was amazing. Our server Ryder, was very friendly, professional and amazing in the service he gave. Would definitely recommend and will be a return customer. Well done Boston Pizza.

I don t expect much when my kids insist we go to Boston Pizza, but my experience at this location was even less satisfying than usual.

If you are in for some good Pizza, BP is your go to spot. They are very reasonably priced on all Pizza while not quite that affordable on their other menu items.

Great service, pizza was great!

Had the meat balls and getti really tasty. Wheelchair accessibility: First floor from parking lot Food : 4/5 |

Great atmosphere for a super casual dinner and drink. Wings are good, and the pizza of course!

Probably the worst hostest and organization Ive ever seen in a restaurant. No control and had people jumping line and fighting to get in with no manager in sight and a very junior hostest team that could not handle it. Will not ever go back to sackville BP ever again and would recommend others not to go either.

Excellent service despite being as busy as they were, our server was great. Nice place to go for any occasion.

my goodness what a dump. Got a gift card, went in today. Staff sent the whole time gossiping in the bar ...I really felt like the place was closed except for me and some other guy at the bar who looked equally unimpressed. Poor effort and what a disconnect from the BP brand.

Great pizza both times we have been in recent months. Always happy with good and service given. Dietary restrictions: Gf pizza bases available

Great place! Lots of variety on the menu. Spicy options too

We dined in great food Kid-friendliness: My daughter loves going there for the pasta Tuesday. Wheelchair accessibility: Its very nice to go a place where people with disabilities can go and have lots of room to move with out feelings out of place.

Boston Pizza is not my favourite place to eat, but the food was good, and we enjoyed our lunch. However, I think you can get better meals in other restaurants for the price. We believe it was costly.

It was ok. The pasta was pretty bland ood the service was meh. Our waitress did not offer to refill empty drinks or check in to see if we needed anything.

Food was so good and friendly staff! Will definitely visit again!

Fantastic pizza as allways

Good food and service

Brittany

Stopped in for a dinner date tonight . I was expecting just another average night but our server Brittany made the night one to remember. Service was great. Highly recommend!

Brittany is the best bar manager ever!! She always knows what s up!

Brittany is a great bartender, always is on the go and amazing service from her

Our waitress, Catherine, was great - very friendly and efficient. We hadn t been there in awhile and she recognized us right away. She made us laugh and we had a great time because of her.

Service is a touch above average. Plenty of seating so thats always a plus. Staff is very nice.

Amazing service and food. Thanks Brittany for taking care of my two little girls. Kid-friendliness: kids love this place.

Fantastic customer service!!!

Great staff good food, lady in the bar side this afternoon was great!

Waiting staff were exceptional. Attentive without being pushy, returned to the table at appropriate times all round excellent. My wife is gluten intolerant and they have a great selection of suitable options.

Friendly service but tediously slow to both get our food and to get our bill. I had to flag down a staff member so we could pay and leave. The food was a somewhat reedming factor since it was at least good once we finally received it. Quite pricy compared to other restaurants.

Kaylee was so sweet and more than willing to accommodate our pickiness! Food is always delicious, and the staff is always friendly :)

Great food and great service. Kaylee was awesome. Vegetarian options: Something in every category! Dietary restrictions: Lots of great vegetarian options and a great addition of vegan options Parking: Lots of parking Kid-friendliness: Staff is friendly with the kids. Highchairs and boosters available. Comparing menu.

It s always a good supper at the Lower Sackville Boston Pizza. My kids love it here and their food is always hot and delicious! Tyler was great very on top of our needs without being overbearing.

Food was delicious and the pizza flight was great for variety of flavors. Hannah was also on top of our needs.

The service by Emily was very good and our pizzas were exceptional! Parking: Lots of parking

Excellent service, fast and tasty. Hannah is the best

I drank alcohol here. Shoutout Hannah.

Great service, drinks were good, our server hannah was great, great time overall

We had a great time at Boston Pizza in Sackville! Our waitress Hannah was great

Great customer service from Kaylee. Friendly environment for your family. Kid-friendliness: Kids love it.

Very friendly staff!

Brittany always goes above and beyond. That s why we keep coming back!

The service from Hannah was great and the food was fantastic as always!

Brit is THE best!!!! Her customer service is amazing every single time!

Hannah was an amazing server! Always a friendly place to eat.

Hannah was a great server very friendly

Hannah was great! Very friendly! Great experience.

The place was packed tonight but the staff managed to find us a seat at the bar so we wouldnt have to wait. Our waitress, Cat, was friendly and fast. It was almost like she knew what we wanted before we even sat down! The good is good and the staff is always friendly. Definitely recommend this location. Dietary restrictions: I am celiac and I find the options here to be better than most chain restaurants. The gluten-free pasta is one of my favorites.

Vegetarian options: Mediterranean Pizza and Garlic Parmesan Fries, both were soo good Food

We came here with 1 kid, 2 teenagers and 2 adults and we all had a great time. The food was good, came quick and server (Duncan) was great! Parking: Lots of parking spots in front of the door Kid-friendliness: Very kid friendly

Always a fan fave of ours at Boston Pizza is the Bandera Bread, Wings, and Spinach Dip!! Thanks Max for your good service!! Always so full after these appetizers, but still have to build my own Pasta because their tomato marinara is THE BEST!!!

Duncan was very kind and helpful, he made my Boston pizza experience so much better, full of energy and always on and ready for anything,

Excellent service by Duncan! Lovely meal! Dietary restrictions: Lots of delicious GF options :)

We have been to this location multiple times and always enjoy the food and experience. Kaylee was our server on our recent visit and she was wonderful. Very friendly and prompt.

Emily was great

Update: we were contacted by a manager who took accountability, apologized for the service, and offered some complimentary items. We never received them. We still like Boston Pizza and had a meal at another location last week, but still likely not returning to this location. So, normally we love Boston Pizza. Weve been to multiple locations across Canada and have almost never been disappointed. Thats not the case this time. We came to the Sackville location after taking the kids to see the Super Mario movie. We were sat in the lounge, which I thought was odd as we had 3 kids with us. Even more odd that there were 3 free tables in the main restaurant that I could see. The waitress took our orders but the food took a little while to come out. When it did, the kids pasta was cold and one of the dishes was dirty. My wife wanted vinegar with her fries, but the jar had a really gross looking film around the spout. My pecan, pickled beet and goat cheese salad came out somewhat watery and very onion heavy. I had just had the same dish in Truro a few weeks prior and loved it. Fast forward to desert, the waitress forgot about one of my kids even though she had just brought out a container for his food. My wife tried to let her know about a few of these things while paying but she seemed disinterested. Probably not coming back to the Sackville spot.

Lots of servers two managers and 20 minutes and no one came to serve us? Not to impressed when I bring my son in for something to eat at 8? Third time I ve been there and had a bad experience sorry won t be back Service : 1/5

Only ever get the 4 cheese ravioli as a takeout option, it s very good but I wish it didn t cost $30-40 dollars it does come with 2 pieces of garlic bread, IF they remember to put it in I ve had them forget sometimes. I also have asked for a fork and didn t get it.

1/10 in cleanliness. Compare to buyers lake Boston pizza this location is 2/10. They serve the dirty dishes. And seats are so dirty.

Worst experience.. Cesar made with taco seasoning.. then what water brought with a hair in it!!!

Had a nice talk to the Reg Manager. The food was great.

Always has excellent food at a great price. Besides that, the staff are always pleasant and helpful answering any question or concern. Great spot for a night out.

The food is good, they are family friendly and the place is clean. Good resturant.

Its like every other Boston pizza. Thats a good thing because the service meets the standard. But its still the same thing as per usual.

Food was great, I like how late BP is still open till late post pandemic. It seems as though the sidewalks roll up in sackville after 8pm now a days which is ridiculous. Pizza was hot and delicious despite coming in 30 mins till close I didnt feel as though I was a bother. I still think BP is too expensive. $24 for a 10 after tax and tip is too much when you can get a 12 garlic finger and 12 Pizza for $28-$30 at a local pizza shop!

The grilled chicken club sandwich was good

The food was tasty but could have been a bit warmer , the pasta was a little dry but flavourful and it was fg past after all. The pizza was awesome! Food

Ive been to this place to eat several times, and its always dirty. They dont sweep the floor, theres always food on the ground, and the tables are dirty and sticky. I wont be returning due to the bad experience.

Fantastic service today. Lots of attention asking how things were and could they get us anything else.

I went for National Nacho Day with one of my buddies. We ordered the chicken nachos, the nachos were very tasty and very fresh. These nachos are fantastic for 2 people. At first taste and first sight, the oooooey gooey cheese pulls away from the nachos just right. These nachos are delicious and I definitely recommend them, my only two complaints are there was not enough of that cluckin chicken sitting its fine self on top of the nachos, and the price point. Overall the experience was a good one our server was great and very attentive. I recommend BP but bring your wallet because its not cheap.

Got the spinach dip, 10/10, but the burger was a bit light on the sauce. The server was great.

We sat at our table for 20 minutes without anyone approaching at all. There were staff putting up a Christmas tree in clear view of us. The restaurant was not busy. We left without anyone ever acknowledging us. I wont be going back.

The worst Boston pizza in ns they forget stuff every time.

Dietary restrictions: Really accommodating to food allergies Food

We sat Bar side , we were seated quickly , service was good . One server for 3 booths, 2 tables and a few bar patrons, so we think he did adequately. Food was tasty as we have come to expect from BP,my wife had the Pierogi piazza , I tried a few of the new festive specials. They were tasty , thought the olives and pizza bread , may be a bit pricy for some, it was enjoyed by me (who loves olives lol) . All around it was a good outing , if we are close again, we will stop by. Thank you

The other night my family and I had such a pleasant visit. Our server was Parker and he was amazing!!! We will definitely be back and asking for him!! Keep up the good work Parker thank you! Kid-friendliness: Parker was very interactive with my son and brought him stuff to colour while we were waiting!!

Service was excellent and friendly .

I almost always get their jambalaya fettuccini. Very tasty with chicken, shrimp and Italian sausage. A very large serving and very reasonably priced. Keep your eyes open for discounted gift cards and special pricing on Tuesdays and you will always be the winner.

Had the veggie burger. My opinion, it was bland. No wow factor to make me want to go there and reorder my meal.

Great spot

I went here on a Friday so I got one of there fishbowls, it was okay I also had one of there honey dill chicken sandwichs the first time I had it was amazing second time I got food poisoning. For the most part the foods good and the drinks are pretty good. They are definitely a bit more pricey. The servers were all very sweet, fast and efficient and also very funny.

Slooow service, luke warm coffee, barely warm food. Service extremely slow. Been waiting for the bill 15 minutes now. Not overly busy. Guess we shouldn t go on the weekend. Much better through the week. Staff is friendly and all, but hot food should be servered hot. Especially after waiting over 30 minutes for the meal, I expected something good, not!

Try the spaghetti and meatballs! Very good!

Server was pleasant courteous efficient great atmosphere enjoyed it my pizza was super

They have really cut back on the ingredients on their pizzas but the service was great Dietary restrictions: No comment Parking: Great Wheelchair accessibility: Yes

A little bit more expensive than other sit down restaurants, but attentive service and great food.

I arrived at the sackville location of Boston Pizza with my daughter, her boyfriend and our 2 little 4 lb furbabies. After calling to ask if they allowed dogs on outdoor patio and was told yes. Only to arrive and be told dogs werent allowed on their outdoor space???????. Like, whats up with that. Even if the person who answered the phone was incorrect, there were only 2 tables filled on the patio, and we could have easily been accommodated as an exception. They could have put us in the corner, and wouldnt even see our little dogs. But instead of accepting someones mistake, they put client service aside and would not allow us to eat there. So, instead we went to Boston Pizza in Dartmouth Crossing and were welcomed so sweetly and professionally with our little dogs. They went out of their way to make sure our dogs had a shaded area, lots of water, and were down playing with them. Now THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT. Boston Pizza in Sackville was always my go to place with this franchise. But after today, and their behavior, I wont be going back anymore. I know mistakes can be made, however as someone in the client service industry for 35 yrs, its all about the way you handle it, and the sackville location failed miserably. A regular customer no more

2 female staff members came to my finance s place of work and threatened her. To never complain to their boss again or there would be consequences. If the owner is reading this please reach out to us. I tried to call but was hung up on. Mostly likely it was one of the 2 females. I should add that Kelly your supervisor should be aware of the situation and able to identify the 2 staff members

Good food, fast service, priced ok

Great place for the family to get together and have some delicious food, talk and laugh together. Vegetarian options: Have some vegetarian options. Parking: Lots of parking available. Kid-friendliness: Very kid friendly, kid meal options, coloring book and crayons, high chairs and booster seats if needed. Wheelchair accessibility: Completely wheelchair accessible.

Had a great evening out with co-workers. Our server was great and the food was awesome.

Consistently great Boston Pizza location. We have never had a single bad experience here and the food is always on point . Kid-friendliness: We have two young children and they make sure their food is out first and they never have anything to complain about. Very few restaurants are easy with young children but we dont have issues here.

Great customer service and staff.

Food & service was wonderful.

Delicious food

Whole family enjoyed the experience!

I m writing this in hopes that you are aware of the gold mine you have struck with your staff. I called ahead about 20 mins away from the restaurant shortly before the supper rush yesterday. I would normally go during the quiet lulls in between the rush hours. I requested the most remote booth for 3 individuals with PTSD. One from fire/rescue, one Canadian military veteran and one from policing. I was touched by the positive reception to my request. As previously mentioned this was not a normal time that we would attend. We were exhausted from a long day s event in a remote area and hadn t eaten since early in the morning. We were fading quickly. When we arrived we were taken to the perfect corner booth that was closed on both sides and allowed our group to see the whole room as well as the exit. Something which becomes vitally important with our injury. They were wonderful but it didn t stop there. We were taken completely by surprise when a staff member approached our table to warn us that loud clapping and singing would begin shortly to celebrate two birthdays in the restaurant. We were perplexed how she had the foresight that we would likely be startled. It was extremely comforting to know that they really got it . We asked the young lady who took care of our table to have a seat for a moment so we could express gratitude. Not only was she a mental health nurse working multiple jobs. She was the daughter of a veteran who served with the veteran sitting with us. Instead of feeling uptight and being tense in a crowded space. We were smiling and laughing with glimmers of positivity . Thankyou for helping to strip away the confines of isolation by making your space a safe one. We will be back and will be sharing this story with peers Thankyou Kaylee M. People like you are changing our world young lady!

Forgot key items

What a joke $20 plus delivery for a very small plate of nachos never again

Really slow but the food was great. Tried to get them to wish my hubby a happy bday but it was a hassle .

Past 2 times getting take out, the food hasnt been great. Issues with overcooked or cold. Probably wont get take out again because its too pricey to gamble if the order will be good or not

My friends came here for our friends birthday and there was a hair in her ice cream unbelievable. It was her birthday . We are all suing you.

A great experience overall! Very friendly hostess who settled us without much of a wait. Our server was super! Food came quite quickly and was hot, fresh, delicious, and very generously portioned. Recommended!

Was good but was very loud

Great pasta

Our son had a huge day and requested we go here for supper to celebrate. We were seated quickly, left with menus and told they would be over in a few minutes for drink orders. Over the next half hour we watched as others were seated, served beverages, and then served their food while we completed the activities in the kids menus with our kids. The service was laughable to the point where it was more interesting to see how long it would take for them to take our order than to bring it to their attention. After a solid 45 minutes of waiting, we ordered our food from another restaurant, we left and were very politely told by the staff to have a great night. Unfortunately, it wasn t what we ve come to expect. Kid-friendliness: The kids were asking why they didn t want our business and made to feel unimportant straight from the mouth of our seven year old boy.

Great food and service the wait was a bit long but other than that it was great.

It was nice ambience with good pizza

Nice people good service good food i eat the pasta Jambalaya i enjoy it