McDonald's in Magog

33 Rue Merry S, Magog, QC J1X 3L2, Canada

★★★☆☆
(1818 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
33 Rue Merry S, Magog, QC J1X 3L2, Canada
Plus Code
7R7V+WG Magog, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Drive-through On-site services Takeaway Delivery Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.4
★★★☆☆
1818 reviews

Most Mentioned

drive through (44) coffee (34) big mac (22) employe (18) poutine (17) cold (14) machine (13) lake (12) trash cans (12) croquettes (11)
5 stars
516
4 stars
468
3 stars
361
2 stars
154
1 stars
319
★★★★★
December 14, 2024

Funny man at the car service, very cheerful!

December 8, 2024

Had a poutine from them two minutes ago from the drive thru it was freezing poutine, so we went to change inside and the guy gave us the same poutine with some extra buffalo sauce on top. If i could I won’t even give one star. Chnage your staff. Thank you for wasting the money

September 30, 2024

The workers are disgusting, they serve in a bad way and don’t want to work

★★
July 7, 2024

The food was good and fresh , which doesn't happens often while ordering here , but the eating was disgusting and the trash full to the top with no employee at the cash register or on the floor cleaning . the only employee i saw had an annoyed faces

July 7, 2024

Waited over 45 minutes for 2 breakfast then was told they are no longer making breakfast that we could no longer get what we ordered and paid for... never going back. Order machines broken. Very dirty inside. 20 plus people waiting for order's with mistakes or missing items. Very poor service.

★★★
April 29, 2024

I ordered a cheese burger and what I got inside my cheese burger was no onions. Now, I am an onion lover and should've ordered extra or something but it should come with the hamburger cause it's what I ordered. They also forgot my chicken nuggets with our meal and the workers seem to be very lazy and forgetful. Aswell as not apologetic and they wear no gloves when making the burgers.

★★★★★
May 19, 2023

Thank You So Much For Welcoming Our American Troop Of Scouts...Your Customer Service Was 100%...Even Your Diners Were Welcoming...Thank You Canada 🇨🇦 Troop 8039

★★
December 27, 2022

Management at this branch never seem to get it right. They just went through major renovations and the place is smaller now? (And no more soda fountains...🙄) What hasn't changed though is their cold BigMacs. I have rarely gotten a hot meal there...what gives? Update october 13th 2024: Things have gotten worse, the orders take forever, none of the self-order machines have paper, only one ketchup dispenser that is always empty and the place is dirty. This isn't fast food anymore. The owners need to step up and do something about this branch and bring it up to par for a popular tourist town such as Magog. WE DESERVE BETTER.

Local Guide
December 20, 2024

Waited more than 10 minutes at the drive-through order without line...I left empty-handed...

December 1, 2024

Apparently the ice cream machine doesnt only work in the evening... after asking the employee a few questions we ended up understanding that its because they dont want to wash the machine... funny way of operating a customer service

★★★★★
December 1, 2024

I thank an exceptional man Martin. A McDonalds employee. He always has a smile, he is kind and always attentive! I hope that the company is aware of the rare gem they have and I sincerely hope that he will stay for a long time because we love him!!!!

★★★★★
Local Guide
November 22, 2024

Fast service, smiling staff

★★★★
November 22, 2024

Like all McDonalds, the kitchen is equal to itself.

Local Guide
November 22, 2024

Worst McDonalds ever.

★★★★
November 22, 2024

This McDonalds restaurant offers 24/24 service however it does not seem to indicate, but appreciate it. The employees are friendly but are often overwhelmed and a few errors at times but acceptable on average. The service is fast at the drive-thru which is appreciable. The quality of the food represents the McDonalds standard. The facilities are good and it is possible to eat outside on the terrace and small studio area behind the parking lot.

November 22, 2024

Making us wait 20 minutes. to have an incomplete order and come back to us with the wrong things and cold. In the end, no invoice and we were still missing things.

October 22, 2024

DIRTY and exterior DIRTY.

★★★★★
Local Guide
October 22, 2024

Very good lunch good service

★★★★★
Local Guide
October 22, 2024

Fast and smiling service, congratulations to the cashier in training. Exact order.

★★★★★
October 22, 2024

Delicious autumn drink

Local Guide
October 22, 2024

Very very bad service... Very long.. the employees talk among themselves and no forward service... I had to wait 30 minutes for 2 ice creams and 2 coffees and I asked for a refund.. DO NOT RECOMMEND

October 22, 2024

Pure mess. I went Saturday morning to get a sandwich breakfast. Chaos in the kitchen. The machines did not give a receipt, so no number . 27 minutes to get my order, that s a long time for fast food !

★★★★
Local Guide
September 22, 2024

Could clean the kitchen

★★
September 22, 2024

40 min. To get a burger with a tea

Local Guide
September 22, 2024

Several customers complain, with good reason

September 22, 2024

No more fountain liquor... Forget my fries on an order of 2 Big Macs and a fries.. Last visit for me.

★★★★★
Local Guide
September 22, 2024

Friendly, enthusiastic staff, and well-prepared food. Thanks! Food

★★★★
Local Guide
September 22, 2024

Mc Do as we know it and an obvious lack of staff slow service

September 22, 2024

For for service

★★★★★
Local Guide
September 22, 2024

Good big mac!

★★★
September 22, 2024

the order terminals dont work half the time and the one that works has no paper.

★★★★
September 22, 2024

Very good service, fast

★★★
Local Guide
August 22, 2024

Problem with the terminal. The Sprite wasnt good, but they replaced it with no problem. The staff all looked exhausted from their day.

★★★★★
Local Guide
August 22, 2024

A McDonalds with good service. Near Merry Point to go walking afterwards

August 22, 2024

23 minutes pour 5 McMuffin

August 22, 2024

The longest McDonalds in the world, always understaffed more than 20 minutes before you get your order. The staff is not pleasant really hell!

August 22, 2024

very bad service, it is midnight on a Monday evening and the employee did not want to give us 3 invoices, we laughed because of misunderstandings then he refused to serve us. he said that being alone he could only make 2 bills, we accepted and he continued to say that we had been rude and that he did not serve us, yet we were the only ones in the line! very bad service, he should be fired!

Local Guide
August 22, 2024

Every visit is hell! Even when there are 10 of them in the kitchen, it takes between 15 and 30 minutes to get anything! It s quicker to go to St Elie than to order here. Terrible!

★★★★★
Local Guide
August 22, 2024

(2022) Passing through the area, several more km to add to the clock, two children begging for McDonalds. Lets say that between Bromont and Magog... there is a trough of fast food. Quick drive-thru order, they listened to my request for a burger without cheese!!! THANKS! (2024) I really dont come here often, my customer experience remains what I expect in a McDonalds! Lets say that it was when I was in Magog that I experimented, for the first time, with terraces with concrete furniture!

★★
Local Guide
August 22, 2024

I dont like to write negative reviews, but the experience seems consistent, and bad, here. Visit in the middle of the afternoon, when there are not many customers. No paper at the order stations, no Splash beverage (but we only know that after ordering), no ketchup, we dont give a fork for the poutine and a stupid face from the employee when we ask politely without wanting to disturb too much, dirty tables, lukewarm food, full trash cans... In general, a carelessness which seems more and more present in McDonalds in Quebec in recent years... Where is this management and the products which were the envy of all the competitors?

★★
Local Guide
July 22, 2024

They always make mistakes with orders. Difficult to eat hot. The service is a real fiasco. McDonalds has been too successful in the past... Plus it s expensive!

★★★★
Local Guide
July 22, 2024

Always a great atmosphere! Currently the service remains the most difficult part in Magog. Lots of change and little consistency in terms of quality of service

Local Guide
July 22, 2024

We went on July 1, 2024, several inaccurate orders, an employee who took 10 minutes to change a trash can outside and who appeared to be under the influence of narcotics.

July 22, 2024

Awful

★★★★
Local Guide
July 22, 2024

The restaurant was not clean, the bins were overflowing and there was no more ketchup, the criteria have changed at McDonalds

★★★★
Local Guide
July 22, 2024

peanut owl WATCH VIDEO A bit dark atmosphere!! Correct service!

Local Guide
July 22, 2024

Horrendous service. Nothing fast here.

July 22, 2024

Terrible service. Sunday morning, 45 min of waiting to receive our order with errors and shortcomings + 20 min of waiting to obtain the missing items and impossibility of changing the wrong items. No ticket at the terminals to justify our order. The manager refuses to introduce himself and a nonchalant response from the waitress. We finally left without having what we had ordered. It seems to me that this is called theft.

Local Guide
July 22, 2024

The trash cans are all overflowing. Very long queue. Sunday evening.

★★
Local Guide
July 22, 2024

I have often experienced slow service and errors in my order during my previous visits.

July 22, 2024

The order usually takes me 10 to 30 minutes each time I come. While generally with a lot of customers it only takes +5 minutes like in Drummondville, I have already heard for a long time while my order was on their counter so the food was starting to be cold. Disgusted with waiting for a McDonalds, we left quickly without looking carefully at the order. We were missing some food in our order and they didnt give me the sauce I asked for. The employees dont speak our language easily, so was very hard to understand. The TV to see our numbers doesnt work, the screens to take our order are buggy and the printers sometimes dont work. I find this extremely disheartening, I am embarrassed for the manager.

★★
Local Guide
July 22, 2024

Pitiful service fried undercooked cold meal.. change the exorbitant prices for microwave food.. 50 two trios with no quality..

Local Guide
July 22, 2024

20 mins + wait and multiple order errors. We see that several people are leaving without their food

July 22, 2024

Gloves are an option, its not clean and not respectful towards customers, illnesses are most often transmitted through the hands or fluids, its simple and real, especially since it touches meat, bread and vegetables with their hands and I have not seen a hand washing station nearby which should be obligatory and visible so gloves are better and would be recommended and appreciated on this point Burgers King Magog beats you amply with the hygiene of the hands and regular glove change

★★★★★
Local Guide
July 22, 2024

Its modern, quality and super warm! Vegetarian options: There are the same dishes but with a few modifications for vegetarians! Parking: They are right around the restaurant and there are around 100 seats! Kid-friendliness: There are dishes with some modifications to suit children! Wheelchair accessibility: There are disabled parking lots as well as disabled tables and the terminals have modes adapted for disabled people!

June 22, 2024

Bad management !

★★★★
Local Guide
June 22, 2024

Now 24h

Local Guide
June 22, 2024

very Long waiting time over 25m, bunch of kids playing around and listening rap music very loud

June 22, 2024

McValue, both dry and hard meatballs. For 2 people. 20 minute wait. Self-service order no paper to print

June 22, 2024

They no longer have unlimited fountain drinks. I went there today and when I got to the checkout, the lady who was there left without saying hello to me, for a moment, no, just nothing. She just went to another employee to tell him there was someone ahead. All this waiting and this inconvenience to learn that the smoothie and smoothie machine was being cleaned during, in my opinion, peak hour. On this note, I find that the McDonalds in Magog is getting worse and worse every year since 2020.

★★★★
Local Guide
June 22, 2024

Always equal and correct for the price

Local Guide
June 22, 2024

It is one of the least well structured McDonalds. Avoid weekend mornings. ++++++ errors in getting commands completed. It happens so often its laughable. And they dont really care. Their reasons: lack of staff. Hey misery. This morning, asked for a trio of buritos for 1 burito. The boy informs me that it doesnt happen. I insist, he inquires and thats it. Well no, I get a mcmuffun with egg and ham. Amazing. However, during the week its something else. There is an older woman who works early in the morning. A true professional. No errors. Never. A blonde with glasses. It should be officially recognized. Hello that one. She deserves our affection. For the others....... Ugh. Hi.

★★★★★
Local Guide
June 22, 2024

I liked everything, a nice place in a nice city

★★★★
Local Guide
June 22, 2024

Alright

★★
May 22, 2024

2/10 to have your order complete without error it becomes a running gag

★★★★
Local Guide
May 22, 2024

Lower prices better food

Local Guide
May 22, 2024

For real I think the cooks dont know how to read, too bad its the only McDonalds in Magog but learn to read so Every time I ask for a double hamburger, he only gives me one patty like a normal hamburger even though it says DOUBLE HAMBURGER on the label. Its hard

★★★
Local Guide
May 22, 2024

Update: we can eat inside, renovations very good....The new poutine with beef and fried onions, a horror, its a pancake cut into pieces and for the onions, were still looking..... Lately, you order a Sprite, its orange and tastes something else, but they tell you it tastes like Sprite!!! I have to know what Im tasting!!! Plus I pay for it to end up in the trash!! Still struggling to get an answer in French...Your milkshake is almost milk because its so liquid!!! And finally, on November 4, 2023, we had dinner and disaster, lukewarm and dry kibble. .. the toilets were disgusting, the customers left traces of their passage on and around the bowl and did not flush.....and the trash cans were so full...disgusting and disappointing, not possible. Im not sure Ill go back there anymore!!!

★★★
Local Guide
May 22, 2024

Few customers waiting endlessly mid-week for dinner. I was finally not served after 15 minutes of waiting and leaving.

Local Guide
May 22, 2024

Always disappointing this McDonalds. We ordered a crispy chicken mcwrap and a crispy chicken quick wrap, we received both with grilled chicken. This is just one of several orders that were done incorrectly.

May 22, 2024

Very disappointing comments from the drive-thru. It s not my problem

May 22, 2024

The mc donalds with the Service is the slowest in Quebec, seriously hire more staff 15 minutes of waiting to order at the drive-thru after entry and another 15 minutes to wait and that at 9:00 p.m. not in a rush to take our order its hard...!

★★★★
Local Guide
April 22, 2024

Ordered a meal and they left out my apple pie

★★★★★
April 22, 2024

Canadian McDonalds tastes better compared to Americans McDonalds. It tastes less artificial

★★★★★
March 22, 2024

We live between Georville and Magog and stopped by at 11:15 p.m. to order 2 late night meals and were surprised that the restaurant was closed on a Friday evening. We pass every day and flags say 24 hours and its not. Definitely a big disappointment.

★★★
Local Guide
March 22, 2024

A very busy McDonalds since it is on the edge of Lake Memphré Magog. The cleanliness leaves something to be desired, the service is long but the meals were good. Victim by its locations, should have more employees.

★★★★★
March 22, 2024

Super Mc croquettes mmmmm Food : 5/5

March 22, 2024

Not correct

March 22, 2024

staff doesnt empty their trash cans

★★★★
Local Guide
March 22, 2024

Finally a McDonalds that can still be called FAST food

★★★★
Local Guide
March 22, 2024

Fast services.

★★★
Local Guide
February 22, 2024

Its a McDonalds You get what you get. Food

February 22, 2024

Order a double big Mac trio 2 happy meal and a adult happy meal. Didnt get the big Mac didnt get the chicken nuggets in the happy meal just fries. Not the first time they dont know how to do there job. Magog macdonalds is the worst macdonalds Ive ever been too

★★★
February 22, 2024

The very expensive quarter pound trio!!!!!!

★★★★
Local Guide
February 22, 2024

I liked

★★★
Local Guide
February 22, 2024

Me and my partner had the BigMac trio for dinner, it was a success and the service was good but unfortunately, less than an hour after the meal we suffered from violent stomach cramps and diarrhea...

★★★★★
January 22, 2024

Very good service.

★★
January 22, 2024

We waited almost 15 minutes before being served at the counter. The priority now is self-service terminals and drive-through service, we are putting aside human contact.

★★
Local Guide
January 22, 2024

I went through the drive through 3 times, wondering if it/was open. Went inside, asked if it was opened, they looked at me like Im an idiot. I asked again, and the guy said yes like I wasnt asking a serious question. I then asked why there were 8 cars that waited long enough and just left! Food : 4/5

December 22, 2023

The slowest service, be patient. To avoid. Drive-thru service is non-existent.

★★
Local Guide
December 22, 2023

Very slow service for some time.

★★★★
Local Guide
December 22, 2023

I am hooked on the chai smoothie. I even got an super nice surprise. The lady topped it with whip cream and chocolate. A nice attention her part :)

★★★★
Local Guide
December 22, 2023

It was good

★★★★
Local Guide
December 22, 2023

Very friendly employee, little expectations

Local Guide
December 22, 2023

No soap in the toilets and no disinfectant. Its still a minimum

★★★
Local Guide
December 22, 2023

Bike stand not compatible with fat bikes

★★★★★
Local Guide
December 22, 2023

Good employee service

Local Guide
December 22, 2023

The service is not working. productivity and table organization problem Parking: Easy

★★★★★
Local Guide
December 22, 2023

Without change a McDonalds

★★★
Local Guide
December 22, 2023

Its a McDonalds... hamburger arrives with dry bread... as if it had spent a long time under a stove! For the rest everything was faithful to a McDonalds

★★★
Local Guide
December 22, 2023

The clerk made some many mistakes in our orders. It was long enough because of the amount of people and everything

★★★★
December 22, 2023

Parking: Facile dy entrer mais la sortie peut être parfois périlleuse Recommended dishes

★★★★★
Local Guide
December 22, 2023

I love the good humor of the employees who serve us. Excellent customer service.

★★
Local Guide
December 22, 2023

The place was very full, it took a long time for some orders. I ordered two chicken BigMacs and, without telling me anything, they gave me two regular BigMacs. When I complained they only said that they didnt have chicken . They could have told me when I ordered them...

★★★★★
Local Guide
December 22, 2023

Super

★★★★★
Local Guide
December 22, 2023

Clean, fast and happy with the service

★★★★★
Local Guide
December 22, 2023

Quick preparation despite busy traffic.

★★★★
Local Guide
December 22, 2023

Bathroom was fine.

★★★★
Local Guide
December 22, 2023

I think I go too often

★★★★★
December 22, 2023

Very good service

★★★★★
Local Guide
December 22, 2023

no error on the order warm and very nice welcome when ordering at the car They patched up the holes in the yard and improved greatly hoping he stays on the mark like that thats what I am

★★★
Local Guide
December 22, 2023

We forgot to put ketchup in my cheese

★★★★
Local Guide
December 22, 2023

Accuracy of the online order thank you well done

★★★★
Local Guide
December 22, 2023

We were served by a very cheerful and smiling employee. However, the employee in question only spoke in English

Local Guide
December 22, 2023

Bad service

★★★★
Local Guide
December 22, 2023

I used the drive-thru

★★★★★
December 22, 2023

In the morning the service is impeccable, the lady and the young man who works there are always well served.

★★
Local Guide
December 22, 2023

Saturday past 7 a.m. unable to have me served in French in Magog????? You have to make sure that the bread is not dry and you really have to check??????

★★
December 22, 2023

Slow service! Few staff. Long before he took our order

December 22, 2023

I ordered a double cheeze burger and received and paid for a double bigmac

★★★★★
Local Guide
December 22, 2023

Fast service.

★★★★★
Local Guide
December 22, 2023

Clean great service

Local Guide
December 22, 2023

TOTAL BAKWAAS

Local Guide
December 22, 2023

3 last order and still errors despite the price increase it should be unacceptable Not able to have service in French And pitiful drive-thru service