Sushi Shop in Magog

La nourriture était bonne, pas extraordinaire mais ça va! Par contre, j ai payé extra pour avoir une sauce piquante (genre sriracha) et je n en ai pas reçu avec ma commande.. c est seulement 1.50$, mais c est quand même quelque chose que j ai payé et pas reçu, et sur mon courriel de commande je n ai aucun endroit à contacter pour ce genre de problème.

Parking: I really love the service even if they were really bussy. The treatment of the staff was very cozy. The place hace really good accommodation and really good ambience Food

Totally inadequate service. Totally ignored by the employees at our reception even though there was no one in the restaurant apart from the 3 employees at reception

Its good, its quickly great variety and option if you want sushi in Magog its here

Unfortunately the rice was overcooked, everything was sticky otherwise the service was very good.

I will always get my sushi from this place when I am in Magog. Im sure I wont be disappointed

Very disappointed to arrive 20 minutes before closing and to be turned around for a take out....

I ordered 150 sushi online with one hour of preparation (order in the morning for dinner) for my mothers birthday, when I arrived at the time of my order I was very stupidly told that my order hadnt even started. I asked how long should I wait, mentioning that I am with my daughter and my baby waiting in the car, only to be answered Well I dont, you just take them out and wait inside. Really surprised and disappointed to have such poor customer service and employees who are so disrespectful to customers.

Nous sommes des clients réguliers, nous commandons nus sushis pour emporter. Après une période plus difficile pendant la pandémie au niveau de la qualité et du service, nous souhaitons mentionner que tout est redevenu super ! Les sushis sont excellents, le service est bon et tout est prêt à temps. Merci et nous voilà redevenus de fidèles clients

Best sushi

I bought a bubble tea. It was very good, but a little disappointed that it was filled with ice cubes. I dont mind the ice, but for a $9 drink its not really worth it. Otherwise the staff was friendly.

Very kind, professional staff provided delicious poke. Generous portions. Thank you.

Good service, nice place (a little dark), good and varied sushi.

Following several negative comments I hesitated to order, I said to myself at worst I would not order again. My order was ready on time, very good service and the sushi was delicious. Everything was perfect thank you!

The best sushi without a doubt!

Great place To eat!!!

Amazing place! Amazing the food and the bubble tea

Less and less good and more and more expensive. Two slices of salmon for $10.50. (2 sashimi) Normally a sashimi includes 2-3 slices each. And quite tasty fish

This place is not a sushi restaurant as advertised. They don t serve sushi only starters and pokebowls! For what? Due to the labor shortage according to what is written on their door. However, when I went to get pokebowls, there were three employees twiddling their thumbs and chatting. What appeared to be the manager, had her can of energy drink on the counter, and she was chatting with the other two employees about her break and her close at the same time about getting me paid. Additionally, the pokebowls are tiny and the quality leaves something to be desired. In short, the company would benefit from only opening Thursday to Sunday with reduced hours but at least ensuring that it offers the entire menu with acceptable quality. Oh and I forget, in addition to only making pokes, they were out of brown rice when ordering, really!?

I dont understand the comment saying they dont do sushi... I ate sushi this evening that came from down there for time. I even had great service, the team was courteous. Every time I go there is sushi, plus they are very good Keep up the good work And very understanding with my assistance dog!

Do yourself a favor and go to the sushi shop in Sherbrooke. 2 times in a row there were errors in the order and the sushi were half garnished like those in Sherbrooke

Super good as usual. I was especially happy that sushi was back and that it wasn t just poke bowls. I love all their products

A sushi restaurant without sushi? I wanted to order sushi and was told that they didnt do any, only poke. I am very disappointed. I finally went to the osé sushi next door!

And yes the sushi is open again and the quality, freshness and smile of the staff were worth a 5 star thank you for your feedback I recommend

Very disappointing experience this evening! We went to get sushi at the Magog branch. Arrived home, everything is fine. I pick up some sushi and find Ive been chewing on it for a while now. Elizabeth takes the same one and just before putting it in her mouth, my boyfriend notices a piece of plastic, which I had in my mouth -_-. The pollock was still in its packaging. We took the trouble to call the store to tell them and the lady replied, Look, its me who made them! Its not that serious, honestly, its an accident. Unfortunately, with my daughters latex allergy (not knowing if their plastic contains it or not) it could have been serious. I understand that to err is human, but to make us respond like this without apology, nothing, is unacceptable! For the amount of our order, I would have liked a better apology and compensation.

We found the food good, but the person in charge of the work team was very unpleasant with his colleagues. Comments affecting the integrity of each employee and unacceptable comments to say in a work team. Finally, the same person spoke in an aggressive tone to customers. I was marked by the event and I will not encourage that. THANKS!

Good sushis for the price!

Poop service, we order online several hours before picking up our order nothing ready We are offered to come back in 1h30 or get a refund Well done .5 people at home who need to change their menu Suggestion ..honor your already paid web orders before accepting customers at the counter :(

Online order made at 12:10 p.m. to pick it up at 6:00 p.m. It s 6:45 p.m. and we still don t have our order. This situation is unacceptable! Great lack of professionalism and lack of respect for your customers. The order is prepaid and it is Saturday evening. A little late to change our plans!!!

3 Shishi at $11.95 ordered for a total of 35.85 plus taxes, at the store I was charged $41.94 plus taxes. When I ask for a refund, the assistant manager shouts and misuses until I leave the restaurant. Please ask for your receipts.

Direct discounts on the menu are cool, but no one offers water when bringing our sushi, the same goes for hand towels. The sushi was good, but not rolled tightly enough. We had to pick some up with our hands because they fell apart due to the air in the rollers. Also why does it sometimes say pollock on the menu and sometimes it s another word starting with k ? To look fancy?

Not great, they all taste the same thing Lack of flavor Disappointing

Dragon eye really sucks. I often buy from sama sushi, it s so much better. Here there was almost no salmon, only rice, very pressed and more.

I ordered online at 4 a.m. this afternoon to have it at 5:20 a.m. I was told it wasnt ready until 6 a.m.!! Then they cancel it! Wow!! Well done !

Delicious

Great price, great taste, personalized service.

Fresh and good.

I adore !! Already when we enter there, we see all the bees working hard to prepare fresh meals for us. The sushi is excellent and the poke bowls are worth discovering!!

Meal was good but the service and attitude of the staff very unprofessional.. laugh to employ them..!

Its a nice little restaurant but the people who work there wear gloves but dont change them. And , for my part, I saw them wiping their gloves on their laundry, so very disgusting!

Worst bubble tea of my life, I drank it in Quebec in Toronto, Florida, I took 2 for myself and my wife, the tapioca balls seemed pre-mashed, uneven texture and hardness, so unpleasant in the mouth that after 3 sips, the trash to swallow the rest, I dont understand how you can serve something so tasteless

I have never been able to eat once there.....then Now the 3rd time we travel to eat in person and they return to us telling us that they can serve us absolutely nothing because there is a lack of ingredients ........ its a shame to be on such a busy street and not to be able to provide quality service...... were so close.... .but we will never set foot in this restaurant again.....

Parking: Must pay to pick up our order. City Magog

Very dirty floor, bad smell and last bubble tea in this place.

Gutes Essen, freundlicher aber langsamer Service, nicht billig. Wir holen mittags oft Essen zum Mitnehmen, das war bisher immer gut. Leider waren die Shrimp das letzte Mal in zu kaltem Öl frittiert und die Sushis schlecht gerollt - die Hälfte sind beim Essen auseinander gefallen, und ich weiß meine Ess-Stäbchen zu benutzen. Ich hoffe, es ist das nächste Mal wieder besser...

A very pleasant little restaurant, whether to eat in or take away. Wheelchair accessible.

Temporarily closed due to lack of staff, a poster directs us to Sherbrooke. Call before you travel!

I called today for an order to be picked up on site and the employee told me that they only make poke bowls due to the lack of employees. I say I understand and that it doesnt matter and I ask if they have any idea when they will start making sushi again - really stupid response from the employee. I say thank you and have a good day and a little word of encouragement and again, a really stupid response. I always went to the sushi shop and not Osé, because I liked the service better, but now Im going to think twice. The lack of employment is correct, but the lack of courtesy is not due to the lack of employees...

Great place! Fast service. It takes a lot of time to make sushi, but the employees are working very well there.

Good variety and very Hello!

Very welcoming staff and food up to chain standards.

Good product, clean and well decorated, attractive place

Good sushi good service!!

Perfectly bilingual, Delicious Poke here

Very disappointing for the price. Even though I ordered takeout, the food was not fresh, everything was dry. I dont recommend.

The sushi was really not good and I was sick straight after..

Excellent!

It was really good but I ordered my poke without avocado and it had pieces of avocado.

Very disappointed with the pokébol

If you are on vacation in Magog and you want to eat a poke bowl...dont go to the Sushi Shop. They refuse to serve customers who have not ordered their meal in advance. What a disappointment.....

Cant comment on the sushi but the tapioca bubbles in the bubble tea had the same texture as cardboard that spent the night in the rain and then was put in a toaster to quickly dry. Just avoid the bubble tea if you come here...

Here is my experience. We love sushi at the Magog shushi shop but... For a second time, disappointment with the order. The waitresses were nice and polite. But like 2 months ago we were missing some things in our order. Since Sushi shop offered us a gift certificate to compensate for the error during our last order which was for our wedding anniversary.. No condiments. Not great sushi without condiments. This time the 2 spicy squid salads, the soy sauces and only one sauce for 4 bombs were missing when usually there is 1 for 2. At least we were present at the restaurant and were able to correct the mistake. My recommendation always check if you have your order in full I know it There were a lot of new staff, but I know Ill always check back in the future.

Very poor service.

They refused to take my order because they had too many dishes already prepared in their fridge that they didnt want to lose. Very rude and uncourteous young employees! What a disappointment!

Very poor service. I order more than an hour in advance for my sushi only to be given a combo already prepared in advance cold when it should be hot. I call and they tell me that when they are too busy thats how they work and they tell me to put them in the oven...and that it would have been even longer to wait... Difficult to manage their time and their orders. I am not offered any discounts or offers to prepare other sushi. I was hung up on the line after my comment which was legitimate.

You absolutely need a reservation, otherwise you will be refused. On the other hand, excellent food. Very slow service since there was only one waitress. Nice evening nonetheless with a good glass of wine. THANKS

The Sushis are very fresh and well made!

Great sushi, clean environment, helpful staff

Excellent sushi! For Valentines Day it was a very good solution with champagne at home.

Every time I go there I come out with a different combination. Prices are a little expensive for products containing fish or seafood but they are quality products.

Correct

Excellent service and sushi!

Very fresh products!

I dont see the point of buying online if we have to wait in line for 20 minutes in the store when our order is ready?!? Where is the second line for online shopping?

The best sushi in town! Always innovating for new kinds.

Getting worse and worse.

Always great service, despite the difficult situation for them. The products are always fresh and the dishes are well prepared and always on time when I order them to take away.

It was okay, refrigerated combos are never the best but it did the job as they say

Best Sushi Shop!!

Good and good customer service

Very good poke bowls, friendly service from hard-working young ladies.

Fast service, affordable price, clean restaurant!

The Santa who greeted us was super friendly and very elegant!

Thank you Maryse

Service a little slow but the quality makes up for it...

Thank you the 3 Cheffes for your super spicy tuna poké bowl and the maki that you concocted for us :))

Even though I arrived before opening, the employees made our order for us! :) well cooked rice. Great experience

Very fast, fresh!

Love the choldren sticks

Good sushi, fresh. Not authentic, but quite tasty

Very nice service

Fast service, lots of choice and very good.

Very good sushi shop in Magog.

Super good and very welcoming.

Fresh...crunchy..and so tasty..

Ostie stopped stalking why do you know where I am

Its very delicious!!!

The sushi tasted weird but the presentation and service was good

We regularly order sushi at this place in Magog, always very good with a nice presentation in general. Large selection of sushi and others, excellent. The only negative point is often the very long wait on weekends to order... Example 1h30 wait Friday evening, so we changed our plans.

do not go there when there is half an hour of opening, they will be closed.

Not bad but so badly rolled...

Angry and disappointed. First of all, the employees made a mistake in our order which took half an hour longer for 4 temari with tuna tataki... plus instead of the tuna tataki it was a piece of raw tuna, which didnt look like nothing like what we usually had! Then, the miso soup was way too salty, therefore inedible! The chicken teriyaki maki had almost no chicken, maybe it got lost in the ocean of panko... the sumomaki exotik, on the other hand, contained pieces of raw lemon peel.. . In other words we were well below the usual quality.

Always fresh always good!

High prices but good sushi..

No doubt, sushi shop makes THE best sushi

The sushi attendants wipe their hands on their aprons.

Excellent sushi! Too bad the chain doesnt offer a buffet! I would be their #1 customer!

Really good

The sushi is excellent, but you have to wait almost an hour for an order.

Well maintained

Great service with a smile

Excellent!

Nice atmosphere and good choice of fresh products

Best inexpensive Sushi restaurant in the world that I have tasted. I married you!!

The food is good. The big problem is that there are almost always mistakes in my orders and every time I feel bad having it corrected: I have an intolerance to ginger. So I mention each time that I dont want it and I repeat it at least 3 times in my order! 90% of the time there are some! I dont know how to say it anymore! So Im making the decision to no longer come to the Sushi Shop Magog unfortunately.

so many staff members, all customers are waiting. There was not one plate made. Can I give no star at all?

Worst Sushi ever. This is a total ripoff. Do not spend your money here unless you dont know what even mediocre real sushi is. Even the service rude. Spoons are plastic. Short weird chopsticks, too much mayo, not fresh anything, seaweed soggy, tastes like it was made several days ago. Yuck. Never again. Im unhappy.

Tonight, I think thats what Im going to get for dinner.

Its not the best sushi, but the price is very reasonable. The staff is friendly. Waiting times sometimes very slow on weekend evenings. A bit normal, they are alone in Magog.

Nice atmosphere but long wait during peak hours (45-60min)

Always fresh and the portions are generous

So delicious

Very good food but the wait is unpleasant!! Coming for dinner at 2:30 p.m., ordering 2 poke bowls and having to wait 25 minutes when there are only 2 other customers in the restaurant. Even worse to realize that the staff prepares the combos for the fridge before your order...

Sushi fast food

Great and the service is super friendly!

Error in the order, forgetting and waiting more than twenty minutes, the prices are also high. The sushi is excellent, the restaurant impeccable.

Freshness at the rendezvous

Awesome as the other sushi shops! Sushi shop is my favorite restaurant travelling across Quebec.

Nice atmosphere, lots of choice in the prepared dishes. A little more expensive but clearly superior quality!